GastroRanking-logo
whatsappWhatsapp
phoneBeldesktopWeb
menuMenu
bookingBoek
3,8

Gebaseerd op 2.332 reviews gevonden in 2 websites

site_photo4

Nº 381 op 532 op Arnhem

Nº 4 van 5 Sushirestaurant op Arnhem

Score

comment_iconMeningen

Dining on September 23, 2026 – very disappointing experience We drove all the way from Den Bosch to this restaurant specifically after seeing several positive videos and reviews on TikTok. Unfortunately, our experience did not match what is portrayed there at all. The atmosphere was very dead and unwelcoming. To us, it felt more like we were eating in a department store than having a nice dinner out. However, the biggest problem was the food. The sushi was remarkably tough and did not come across as fresh at all. The sashimi was also a huge disappointment. My girlfriend even noticed a strange, almost soapy taste in some pieces. Furthermore, we felt that much of the sushi had hardly any flavor. The only thing we really liked was the fried salmon. In the end, we paid about €85, and for that price, I simply expect a much higher level of quality, taste, and experience. After all the positive attention on TikTok, our expectations were high, but we do not understand those reviews at all after our visit. Based on our experience, I would not eat here again and cannot recommend the restaurant. For €85, in my opinion, there are plenty of other places where you can have a much better evening and better sushi. Date of visit: September 23, 2026.

site_logo

Diego van Rijnsbergen . 2026-09-24

MEER OPMERKINGEN IN Google

My partner and I both got food poisoning.

site_logo

Anne . 2026-09-20

MEER OPMERKINGEN IN Google

The nori sheets sushi was gross an soggy. Probably rolled to long in advance. They think that more mayonnaise makes sushi better.. It doesn't

site_logo

C . 2026-09-01

MEER OPMERKINGEN IN Google

Not worth repeating this way. Another review said the same thing, but I wanted to give it a chance anyway. The nori is old and brown, no longer crispy and fresh. Because of this, basically all sushi with nori on the outside isn't really tasty. The handrolls are out of the running too. Almost inedible.. The shrimp were way overcooked and therefore rubbery. The same goes for the steak. I don't think there was any alcohol in the cocktails? Normally I'm quite satisfied with 2 cocktails, but this time I had 6 and I didn't notice it at all. Maybe next time we'll come back to just eat the fried snacks and make use of the 10 euro drink upgrade. Beers and everything from a bottle is of course just fine, so having drinks for 2.5 hours with snacks is actually a good deal. The atmosphere is quite cozy, but it was really uncomfortably warm inside. The plus point was the service. The staff is actually very sweet, thanks for that! I also thought it didn't take too long before we had a round. We did forget something once, but that can just happen and I don't think it's a problem.

site_logo

Amber Bee . 2026-08-28

MEER OPMERKINGEN IN Google

The food is what you can expect from an all-you-can-eat sushi restaurant. The staff is friendly but clearly understaffed. The drinks package is very nice, but not on a Saturday night. It was packed with young people who completely lost it with the drinks and couldn't control themselves. As a result, the atmosphere was very unpleasant. I would not go here with my family/young children!

site_logo

Sevgi Sevgi . 2026-08-23

MEER OPMERKINGEN IN Google

Good food, but the comfort could really be better We went to eat at Sushi Koi in Arnhem on Monday. Upon entering, we immediately had a good first impression. The restaurant looks beautiful and atmospheric and has a neat appearance. The staff was also friendly, and we were served very well. As for the food, we actually have little to complain about. The sushi was tasty, tasted fresh, and there was plenty of choice. The other dishes we ordered were also flavorful and served nicely. In that regard, we certainly had a good meal. Unfortunately, there were also a few points during our visit that significantly diminished the experience. It was very hot inside the restaurant. Especially if you sit and eat for a while, it becomes quite uncomfortable at some point. The leather sofas you sit on don't really help matters in warm weather either. Because of the heat, you simply don't sit very comfortably on them. What we personally found even more annoying were the many flies in the restaurant. During the meal, we regularly had to chase away flies that kept flying around our table and the food. That is, of course, not something you want to be constantly preoccupied with during an evening out for dinner, and it doesn't come across as very fresh either. That is a shame, because in terms of ambiance and especially the food, Sushi Koi certainly has potential. The sushi and other dishes were simply good, and as far as we are concerned, that is not the issue. If something were done about the indoor temperature and the fly problem, the overall experience would be much better. For now, therefore, I am giving 3 stars. Good and tasty food, but due to the heat and the number of flies, the visit was unfortunately less comfortable and relaxing than we had hoped.

site_logo

Remy Spits Warnars . 2026-08-08

MEER OPMERKINGEN IN Google

We went to Koi on a Sunday. There was still room to make a reservation 2 days in advance. It wasn't super busy in the restaurant that evening. Partly because of this, the service was more than adequate: friendly staff, quick to answer questions, and dishes were brought very quickly. The ambiance is mediocre. The space is not very cozily decorated and lacks a sense of atmosphere. Furthermore, regarding the space, another point to note: there were many flies in the restaurant. It was very hot outside, so this was partly understandable, but it didn't feel hygienic. It was also quite warm inside (no air conditioning). Regarding the food, about 70% of the time the food was what we expected, which is positive. 30% was disappointing: it seemed to have come straight from the fridge or was overcooked. There were also a number of fish dishes that did not taste fresh. Overall, we were satisfied, especially with most of the sushi and the desserts! The desserts were very tasty. The drinks package is also a big plus (for 10 euros you can drink unlimited). I wouldn't necessarily come back quickly in the short term.

site_logo

Jill . 2026-08-02

MEER OPMERKINGEN IN Google

Very tasty food. Easy ordering via the iPad at the table. Fast service and nice dishes. Highly recommended and we will be back.

site_logo

Peter Duker . 2026-07-27

MEER OPMERKINGEN IN Google

Crying children who couldn't keep their mouths shut!!!! Ordered food that we didn't get!!!! The people working there couldn't speak Dutch!!!! This is truly scandalous!!! I am never eating here again!!!!!!!!! What a terrible restaurant!!!!!!!!!!!

site_logo

Bram Poost . 2026-07-14

MEER OPMERKINGEN IN Google

Very tasty sushi and a wide selection!

site_logo

Blips . 2026-06-30

MEER OPMERKINGEN IN Google

They don't have cutlery only sticks

site_logo

Drake Jaya . 2026-06-26

MEER OPMERKINGEN IN Google

Delicious food. I don't like sushi myself, but they have so much more to choose from. If you're in Arnhem, I highly recommend Smdut. We also had the all-you-can-drink option. It was fantastic, with soft drinks, hot drinks, beer, wine, cocktails, and Japanese drinks like sake. For only 10 euros more.

site_logo

Lorenzo . 2026-06-19

MEER OPMERKINGEN IN Google

If you like your wasabi spicy, then you shouldn't go here. The food was generally very mediocre. Sure, there were some tasty items, but some things had little to no flavor. We sometimes had to wait 30+ minutes for our food, and food was often delivered to the wrong table. This happened even though only one side of the ground floor was open, on a Wednesday evening.

site_logo

Cath Lamm . 2026-06-10

MEER OPMERKINGEN IN Google

We ate here last night; we hadn't been for a while, but this used to be a really good sushi place. Now, there is absolutely nothing to see in terms of decor; the only decoration on the table is the small bottle of soy sauce. Otherwise, it looks a bit run-down and outdated. The food was quite decent, but several rolls came straight from the fridge, also considering the speed of serving. The service was correct, but almost no sound came from them. For a Sunday evening, there was also very little going on in the restaurant, but now we understand why. There are sushi restaurants in Arnhem where the atmosphere is more pleasant and the food is also fine. We won't be coming back for the time being; it's a shame considering how it used to be.

site_logo

Edwin Van Der Aa . 2026-06-08

MEER OPMERKINGEN IN Google

Fast and great service. Arrive on time, it fills up quickly in the evening.

site_logo

Richard Hummelink . 2026-05-30

MEER OPMERKINGEN IN Google

Over two weeks ago, I had dinner with my boyfriend at KOI. Initially, we ate delicious sushi there, but unfortunately, we both started feeling unwell shortly afterward. Presumably, there was something wrong with the sashimi, which, according to my boyfriend, did not smell fresh. The next day, I contacted the restaurant in Arnhem to report this, so they might be able to keep an eye on it for a future customer. At the same time, I wanted to get in touch with the manager, which I did. She listened to my story and found it to be an unpleasant situation. She was understanding and, by her own account, passed this on to her supervisor. In these two weeks, I have contacted the company three times. Each time, I spoke to the manager, who indicated that she could do nothing more for me than have her supervisor get in touch with me. Unfortunately, I still haven't heard anything to date. I am frustrated that no supervisor is available to speak to me. You pay a lot of money for the dinner, and I do expect a complaint to be handled properly. Because I have taken the initiative myself on multiple occasions without receiving a response, I feel compelled to leave a review. Hopefully, I will be contacted so that we can still look for a suitable solution.

site_logo

Jeltje Kos . 2026-05-27

MEER OPMERKINGEN IN Google

The food was fine, though unfortunately I pooped liquid for 5 days afterwards. The service was fast, but the staff had a self-important attitude and were in a grumpy mood.

site_logo

DR Veen . 2026-05-24

MEER OPMERKINGEN IN Google

This was extremely disappointing. Cheap seaweed for the sushi, not crispy and grey-green, lukewarm to cold food, and mediocre service. I was offered the option to go downstairs instead of sitting upstairs "so that the food would then be guaranteed to be warm." My party and I did not want to move. Sushi Koi as we knew it before had much better quality. Unfortunately, we will not be returning here. What was warm, by the way? The deep-fried food and fried udon!

site_logo

Xiao Yu . 2026-05-16

MEER OPMERKINGEN IN Google

Favorite sushi restaurant. A friend and I go there regularly. Good food, lots of choice, including vegetarian and halal options.

site_logo

Yasemin . 2026-05-16

MEER OPMERKINGEN IN Google

We reported in upon arrival and were told to just sit over there. After 10 minutes, we had to ask ourselves how to order. Only then did we receive a piece of paper with a QR code. The food was inedible. Everything was cold or tough. When you ordered something, it really took a while before you received it. We went home with a stomach ache and hungry.. Never again! We wasted our money..

site_logo

lincy henriques . 2026-05-15

MEER OPMERKINGEN IN Google

After a long time, we went to eat at Koi again. For a Saturday evening, it wasn't too busy, so the service was better. This time, the food was nice and fresh and hot. It's also nice that you get an all-inclusive drink for an extra €10. However, instead of a tablet, there was a QR code via your phone. It's just a shame that the menu is still the same and that tasty dishes cost extra. Perhaps they should change that.

site_logo

Redbull Watermeloen . 2026-05-10

MEER OPMERKINGEN IN Google

Just got back home with the whole family. The food was good, the atmosphere is okay, but if you have someone sitting next to you who talks a bit too loudly, you can barely hear each other. That is a shame. However, we were with 3 children, but within an hour we all got cramps. Huge stabbing pains, not to mention the smell. No idea how that’s possible, but it is quite a coincidence that we were all suffering.

site_logo

Maggie . 2026-05-10

MEER OPMERKINGEN IN Google

The idea of ​​“all you can eat sushi” sounds like a treat, but in practice, it turned out to be mostly a gluttony factory where quantity triumphs over quality. The tables are full, the plates keep coming, but genuine attention seems scarce here—both on the plates and from the staff. The staff appears uninterested and goes through everything on autopilot. A smile or any form of hospitality seems to be a rare ingredient here. Orders are placed without many words, and the feeling of being welcome is completely absent. Then there is the “drinks concept”: unlimited drinks for ten euros sounds appealing, until you taste what is being served. Many C-brands and cocktails that barely deserve the name cocktail—more like a sweet mix lacking finesse or balance. It is clear that here, too, the focus is primarily on costs, not on the experience. In short, a fine place if you come purely to shovel as much as possible into your mouth without having overly high expectations. However, if you are looking for quality, atmosphere, or a bit of passion for food and drink, you would be better off looking elsewhere.

site_logo

Jelle Bondius . 2026-05-02

MEER OPMERKINGEN IN Google

It wasn't a top-notch experience. The sushi rice had an identity crisis, and the pieces of meat didn't really want to go into my mouth. The prawns seemed to still be alive. The quality really needs to improve. The staff did do their best, though. The company was very nice. So Toy Toy Toy, Sushi Koi...... try harder next time. Sushi Club Alliander will be back in 5 years.

site_logo

Roland Geursen . 2026-05-01

MEER OPMERKINGEN IN Google

Nice sushi restaurant. Good quality sushi, fast service, and an ordering system where everyone can place their order individually by phone. The all-you-can-eat and drink method ensures a clear bill. Look up when you walk past, otherwise you'll miss it.

site_logo

Rick Dijkers . 2026-04-28

MEER OPMERKINGEN IN Google

We ate at Koi last Friday, but unfortunately for us, it was the last time. We had made a reservation for 18:45 and had to wait a bit upon arrival because there were people ahead of us. When it was finally our turn, we were told that we were late—according to them, one minute—even though we were actually there on time. Next, we had to wait another 15 minutes and were taken to the upper floor with four people. There was hardly anyone there, and we were seated next to the food elevator, which made a lot of noise. We found this completely unpleasant. When we indicated that we would prefer to sit downstairs, they made a fuss about it. Eventually, it took us forty-five minutes, and with great difficulty, to move downstairs. No more Koi for us.

site_logo

susan jansen . 2026-04-27

MEER OPMERKINGEN IN Google

Had a really delicious meal! Good service, friendly staff, truly super! The only caveats are that the sushi varies a bit in quality. One time it is super (usually even), but sometimes you also get slightly browner, smaller pieces of avocado on a piece of sushi, or poorly cut sashimi, or an overcooked duck breast fillet or a tough shrimp skewer. If you can overlook the fact that it is sometimes inconsistent, you will have a great evening here. This evening I did not receive a number of dishes despite ordering multiple times. Both were hot dishes. So it seems that the different halves in the kitchen were not perfectly in sync. However, I enjoyed my meal, so I didn't make a big deal out of it. The price is reasonable, and the drinks package is highly recommended. For just 10 euros, you can drink almost anything you want all evening, including all beers, almost all soft drinks (no Red Bull), and all wines (as long as it isn't a whole bottle). In other words, if you drink more than 2 small glasses you've already earned it back, so in 2.5 hours you always get your money's worth. In my case, it was 10 drinks, so 1 euro each; it really costs next to nothing, a really good package deal.

site_logo

N Smit . 2026-04-18

MEER OPMERKINGEN IN Google

Terrible food quality. Koi Arnhem has gone downhill incredibly in recent years. It is a shame that I cannot order sashimi here that actually tastes fresh. 0/10 stars and strongly discouraged for people who love good food.

site_logo

Storm Rakim . 2026-04-17

MEER OPMERKINGEN IN Google

Don't go here! Unfriendly staff and tasteless food. A waste of money. The manager was very unfriendly.

site_logo

Anouk Jansen . 2026-04-17

MEER OPMERKINGEN IN Google

The food was very tasty, but you had to pay extra for a lot of things. And especially for drinks, more money was charged for many products. The staff was not really customer-friendly. Nothing was said and barely a "enjoy your meal" was offered. Very unfortunate.

site_logo

Daphne Groen . 2026-04-16

MEER OPMERKINGEN IN Google

If you want to eat out with a large group, you'd better go somewhere else... you pay for unlimited food and drinks. But the drinks just never arrive, and you get the food from previous rounds late or not at all. The staff all speak English and don't listen to your complaints. And they just walk right past you. And your table isn't cleared; everyone and everything walks right past you. Very bad experience.

site_logo

Trevin Teunissen . 2026-04-11

MEER OPMERKINGEN IN Google

Service and quality are scandalously bad. Orders were not served and I asked 3 times for this to be corrected, and eventually the dishes only arrived at the table after 3 hours. Just imagine on a Saturday night with my wife and a 7-year-old child present. The coffee was half a cup and cold. Beware of these kinds of places. They cannot handle the Saturday night rush. The quality is then below par. On a random weekday, it will surely be different. I would rather not write this review, but the price per person is too high not to say anything about it.

site_logo

Vidalized . 2026-03-28

MEER OPMERKINGEN IN Google

Always used to love eating here but lately the quality has gone down a lot. Won't be returning anytime soon...

site_logo

Dominique Van der Linden . 2026-03-01

MEER OPMERKINGEN IN Google

Really bad communication with waiters. They force you to order drinks which is illegal. Otherwise they threat you to charge you at the exit €€€ They did not mention anything about the drinks before starting to order. I do not recommend. Food is okay but service was terrible

site_logo

BEAMJ . 2026-03-01

MEER OPMERKINGEN IN Google

So disappointed... Sushi Koi was our favorite sushi restaurant for years. Now, after 45 minutes, we're still waiting for the dishes from the first round, for the second time...

site_logo

Johan van den Berg . 2026-02-28

MEER OPMERKINGEN IN Google

I ate dinner alone tonight for €50. The place was full of flies, in the middle of winter! Bad suchi (mushy stuff) and the salt shaker is emptied over my dish. Everything is saltier than salt. Service is in English and I order with my smartphone. There's no smile, and there's no time to help me figure out the app. On the way home, I feel like I've eaten four heaping tablespoons of salt. My mouth is sore from the salt. <edit> It's been five days now, and I still haven't had a bowel movement.

site_logo

Dave Donkervoort . 2026-02-24

MEER OPMERKINGEN IN Google

I had a delicious meal; even though I'm not a sushi fan, I thoroughly enjoyed the other dishes. The drinks package is also a great choice! The restaurant's ambiance is hip/stylish with a relaxed atmosphere. In terms of service, I noticed that the staff might have lacked a bit of experience here and there, but it wasn't bothersome, and both the drinks and dishes were served promptly. I will definitely be back!

site_logo

NVL . 2026-02-09

MEER OPMERKINGEN IN Google

The tenderloin tips were dry and didn't taste fresh. The rest of the food was good. To my surprise, they also introduced a maximum of 3 desserts per person. A bit disappointing, since the desserts are relatively small and they also count ice cream. This wasn't the case before.

site_logo

Roberto del Pino Dorta . 2026-02-08

MEER OPMERKINGEN IN Google

We hadn't been here in a while, and things have changed. The food was always good, but now it's even better. Truly delicious and fresh. But you now have to pay extra for a lot of sushi. Unfortunately, the service has deteriorated significantly. They weren't unfriendly, but they have no restaurant sense. Even though we had a reservation, there wasn't enough room, and the five of us were crammed into a table for four. The explanations were barely audible because the staff spoke poor Dutch. The empty plates, bottles, etc., weren't collected on time, so the new dishes didn't fit on the table (even though I had already stacked everything for them). They just handed us the plates, and we had to figure out where to put them. And here too, you're paying more and more for less. And the tablet has been replaced by a QR code. Soon we'll have to bring our own plates. Such a shame.

site_logo

Naomi . 2026-02-08

MEER OPMERKINGEN IN Google

We came here for lunch. The food was absolutely tasteless. That was disappointing enough, but what really ruined the experience was how extremely unprofessional everything was. The staff seemed mostly concerned with socializing. There's constant, extremely loud chatter and even shouting in the kitchen and by the waitstaff, as if there aren't any customers. It feels like they're just having a good time together, while there's absolutely no attention paid to the guests. Plates are barely cleared. Old plates are simply left on the table, and new dishes are placed in awkward places without explanation. Not once was anyone asked if everything was to our liking or if we needed anything else. Upon entering, it felt strange, as if someone was looking at me with a "What are you doing here?" This immediately created an uncomfortable and unprofessional atmosphere. I wanted to give it a try, but this is the first and also the last time for me. I won't be back.

site_logo

Claudia H. . 2026-02-06

MEER OPMERKINGEN IN Google

The decor downstairs is very cold. The tables are very narrow. Upstairs, the decor is warmer. That is also where the toilet is located. If there aren't enough reservations, it gets very dark on that floor. Not pleasant if you want to use the toilet. At 9:30 PM, we were the last ones seated. They rushed to clear plates and glasses at that point, whereas that certainly wasn't the case earlier in the evening. We were sitting with 6 people at a table that could be served from both sides. Everything was placed on one side without even mentioning which dish it was. That was certainly unpleasant, especially when they served the teppanyaki. A hot plate that you just had to pass around yourself. The staff couldn't manage a smile. This used to be our favorite restaurant, but it has gone downhill fast. The food is also no longer of the quality we were used to. When you go there to eat, make use of the drinks package; it is definitely worth it.

site_logo

Rob Verplak . 2026-02-02

MEER OPMERKINGEN IN Google

In our experience, this restaurant has deteriorated rapidly. We've been going there for about 15 years, back when you still had to record your order on paper forms. Always our favorite sushi restaurant. Today we went again and were unpleasantly surprised. Even though we were seated downstairs (at a much-too-cramped table), the food always took a long time to arrive, sometimes so late that we ordered again, only to have it doubled, or half didn't arrive at all. What arrived was just dumped on the table regardless of whether there was room. Drinks from the drinks package were also slow to arrive, and some dishes were simply not tasty anymore. Furthermore, the tablets have disappeared, and you now order via your own phone, which isn't great, while we prefer to dine without phones. The service wasn't unfriendly, but there was no connection with the guests either. I found it all a bit distant and extremely mediocre, while we used to be so enthusiastic. Such a shame.

site_logo

Alex Andra . 2026-02-01

MEER OPMERKINGEN IN Google

It says that you get chocolate milk and fristi in a bottle, but it comes from a carton that was really not drinkable and you got few ice cubes with your drink. The food was otherwise good, but sometimes you got nothing and on one occasion you had the whole table full of what you had not ordered.

site_logo

jannie knoops . 2026-01-30

MEER OPMERKINGEN IN Google

We'll never eat sushi here again. We made a reservation on January 17th for the 2.5-hour all-you-can-eat sushi concept, but after waiting almost an hour, we only received one mini sushi platter and two side dishes. We asked several times where the sushi was; each time, we were told it was "busy" and that it would "be there shortly," which didn't happen. We were even advised not to order any sushi at all. There was no manager in sight. We only paid for our drinks and left hungry and disappointed. We filed a complaint by email afterward, but never received a response.

site_logo

A. . 2026-01-29

MEER OPMERKINGEN IN Google

I was once a regular visitor. But I tried again and found it had really deteriorated.

site_logo

Zazoe Papagaai . 2026-01-12

MEER OPMERKINGEN IN Google

We used to eat here often and enjoyed it, but this restaurant has deteriorated dramatically. The food comes out slowly and lukewarm, the staff is understaffed, making it almost impossible to smile, the tables are not cleared, and the tablets are gone, meaning everyone is using their phones. It's a real shame, but we won't be eating here again.

site_logo

Cynthia Hartsema . 2026-01-12

MEER OPMERKINGEN IN Google

Lots of dishes on the table that we hadn't ordered. We received the wrong drinks three times. The website advertised lobster for Christmas, so we thought it was delicious! Free with the Christmas menu. But no, it didn't apply to Arnhem. Even though it was advertised on the website. It also applied to Arnhem. Poor service. The food was delicious, by the way.

site_logo

Monique Kimmel . 2025-12-27

MEER OPMERKINGEN IN Google

Bad experience on Christmas Day. There wasn't enough staff, the dishes were cold or didn't arrive at all, and the listed Christmas dishes couldn't be ordered. Luckily, the company was good, and the cocktail I ordered was delicious. All in all, a very bad experience and not recommended. I don't know if they've taken over or something, but I've never had such a bad experience.

site_logo

Linn H . 2025-12-26

MEER OPMERKINGEN IN Google

As a family, we were regulars; it was always a great atmosphere. There was a Colombian manager working there at the time who always treated us kindly and well. The atmosphere was fantastic, and the food was also very good. We went back last week, but unfortunately, it's not what it used to be. The atmosphere was cold, the welcome was very unfriendly and cold. The food and drinks arrived very late every time. We couldn't get any value for our money. So, unfortunately, never again for us.

site_logo

Jean Colorado . 2025-12-26

MEER OPMERKINGEN IN Google

The food is really good. It was cold there and the service could have been a bit friendlier, no welcoming contact. Couldn't manage a smile. There were 5 of us, spent €235.

site_logo

Ruud van Rooij . 2025-11-30

MEER OPMERKINGEN IN Google

Top experience; high-quality food, peaceful atmosphere, respectful and helpful staff, fast service. All for a reasonable price.

site_logo

Noah . 2025-11-30

MEER OPMERKINGEN IN Google

Good food, we were able to get in without a reservation and the system was explained. Fast, friendly service, and the dirty dishes were also quickly cleared away! 👌

site_logo

Jos-Hua Paauw . 2025-11-24

MEER OPMERKINGEN IN Google

We were at this restaurant about six years ago, and again today, six years later. The restaurant has changed for the worse. Terrible service. The staff is completely incompetent; they can't answer a single question, don't speak Dutch, and their English is also very poor. They kept bringing us something different than what we ordered. I got a salad with rotten, brown avocado. I asked for a new one, but they gave us the same salad back, with the rotten bits cut off. The avocado didn't even get any fresher after being cut! It's outrageous; I'll never come here again, and I won't recommend it to my friends either.

site_logo

Alla Krom . 2025-11-15

MEER OPMERKINGEN IN Google

Neither 2 rounds in 2,5h :)) with an army of waiters. That's a joke of all you can eat. This place has to be avoid at al costs in the weekends. Waste of money: 83€ for neither 2 rounds without drinks. We will NEVER RETURN here. Waiters delivered plates on wrong tables and we saw several similar mistakes with other tables . On others reviews i read same issues with service complaints, I'm wondering if the management of this restaurant read these complaints , because nothing was fixed in last years with service sistem and long waiting and plates missing...

site_logo

Iri . 2025-11-15

MEER OPMERKINGEN IN Google

Always came here with my friend, it was always perfect but since the takeover it has been ruined. 40 minute wait until you get your food and a lot of food not getting, also unfriendly staff, 20 times asking before you get why you ask, never again for me

site_logo

Chiva Vanderven . 2025-11-11

MEER OPMERKINGEN IN Google

Unfortunately, it took 40 minutes for our first drink, even though we had a drinks package. Furthermore, our food arrived on one plate every 5-10 minutes, and towards the end, we received all our food and drinks. We also didn't receive the requested cutlery or soy sauce at all. All in all, we had a less than enjoyable evening, and I wouldn't recommend this restaurant during peak hours (Saturday evening).

site_logo

Rachel Rensen . 2025-11-09

MEER OPMERKINGEN IN Google

The food was delicious, but the service was terrible. They walked around grumpy, and after asking about my drink four times, I was practically laughed at. I won't be coming back.

site_logo

Annemieke Kok . 2025-11-07

MEER OPMERKINGEN IN Google

We dined here on Saturday with a somewhat larger group. We had made reservations for 13 people, but we were given a table set for 11, which was already far too cramped. In the end, we had to sit there with 12 people. It was quite cramped, just imagine if there had been 13 of us. We had booked the drinks package because we thought it would be more convenient. We had to wait almost an hour for our first drink. We asked several times where it was, but were told they weren't staffed enough and it was busy. Eventually, some of the drinks we'd ordered arrived, but still not all of them, so we had to collect them ourselves from the bar. The food arrived slowly, and the rounds were all mixed up. After three drinks, they actually didn't want to give us any more wine because it was all too much. The manager tried to explain that it was very busy and they hadn't really anticipated this, that they weren't staffed enough, etc. The food itself was fine, but the service (from the manager upstairs) was extremely poor!

site_logo

mayke de wit . 2025-11-03

MEER OPMERKINGEN IN Google

We were a large group of 12 people, and we had made reservations in advance. The table was only set for 10. Plates for the other two were brought in, making us very cramped. There was a shortage of staff, and the food elevator was broken. The result: a very long wait. After an hour, we still hadn't received any food or drinks. We brought this up, but instead of offering any assistance (extending the timeline), the manager argued with us. On the plus side: the food was good! We won't be returning.

site_logo

Dennis Jansen . 2025-11-03

MEER OPMERKINGEN IN Google

A real disaster! Upon arrival, we had to report upstairs. Once there, there was no employee to be seen, and after 5 minutes we had to go and find someone ourselves. It takes 15 minutes before you even get your QR code to order. You're practically sitting on your unknown neighbor's lap. The noise in the room is incredibly loud; you practically have to shout to hear each other. The staff is friendly, though. One staff member told us she was completely fed up with it after the takeover last month, which speaks volumes about this restaurant. We didn't get everything we ordered; it took 70 minutes and five requests before we got our dessert. All the tables around us complained. Want to dine out at your leisure and without worry? Do NOT go to this restaurant! Never again!

site_logo

Mieka Bouman . 2025-11-02

MEER OPMERKINGEN IN Google

The sushi itself was fine/tasty, but the service was unfriendly and had no idea what dishes they were serving. We were with a group, and when everything was brought to the table, we had to guess who had ordered what... the staff couldn't answer that question. "All you can drink" is nice, but when the signature cocktails taste completely different than they should, that's a shame.

site_logo

JW . 2025-11-01

MEER OPMERKINGEN IN Google

Too bad the old owner is gone, the new owner is very stingy. We ordered 6 waters while we had unlimited drinks, but we didn't even get drinks, and when we had to pay, we had to pay extra for the water while we hadn't received it. I would never want to come back again.

site_logo

Moumen Assani . 2025-10-30

MEER OPMERKINGEN IN Google

The new owner is terrible. It's a shame the old owner is gone. I would never go back. They've ruined everything!

site_logo

Khaled Assane . 2025-10-30

MEER OPMERKINGEN IN Google

The food here is always excellent. The QR code ordering system works well and is fast. There's a lot of variety on the menu.

site_logo

Max Smit . 2025-10-30

MEER OPMERKINGEN IN Google

Well, I'm so bummed. Koi has really deteriorated. I had sushi yesterday. The sushi and the presentation aren't what they used to be. After 5 pieces, I felt nauseous and got stomach cramps. We were inside for 15 minutes. I held back because my husband liked the meat dishes and had ordered them. The young man asked us, "Did you enjoy your meal?" when he noticed we were about to leave. I honestly said no, I felt nauseous after eating the shrimp. I want to go home soon. Oh, was his answer. A good 90.00 later. So bummed, I was really looking forward to it. I spent the whole night in the toilet. He should have compensated me. No more Koi for us, and no more sushi anywhere for the time being.

site_logo

Mieke Bos . 2025-10-25

MEER OPMERKINGEN IN Google

We had a great meal last night. Unfortunately, we had to sit upstairs, and it was very cold there. They said they would fix it, and it improved for a while, but then it got cold again. The upstairs seating area is very uninviting. The staff wasn't very friendly either. For this price, I don't think it's worth it.

site_logo

Nathalie Gerretsen . 2025-10-25

MEER OPMERKINGEN IN Google

We've been going to Sushi Koi for years, but last weekend was definitely our last. The service has deteriorated dramatically. The staff is grumpy, and the menu has been shortened, significantly reducing the selection. The glasses and cutlery looked dirty. We were served dishes that weren't ours. Whenever we tried to speak to someone, they'd either disappeared or pretended not to hear us. In short: very poor. I wouldn't recommend this restaurant.

site_logo

Zineb Patroza - El Raroudi . 2025-10-21

MEER OPMERKINGEN IN Google

Staff could be a bit more cheerful

site_logo

Josee Delsink . 2025-10-14

MEER OPMERKINGEN IN Google

The food was delicious, and the place looks very well-prepared. I think the music could have been a bit softer.

site_logo

Fr W . 2025-10-14

MEER OPMERKINGEN IN Google

We arrived at 8:30 PM (we had a reservation) and weren't greeted warmly. Just as we were seated, a waitress mentioned that the kitchen closed at 9:30 PM, which made us feel rushed. Furthermore, the service was completely unfriendly; they struggled to even say "please" when the food arrived, and they were too strict about clearing empty plates. I still had my last bite in my mouth, and my plate was already being snatched away right in front of me. The food was fine, not great. I wouldn't eat here (late or late).

site_logo

Leon van Nieuwenhuijsen . 2025-10-13

MEER OPMERKINGEN IN Google

Our favorite sushi place. 10 euros for all you can drink, including cocktails, is fantastic. The food was delicious, fresh, and flavorful, just as you'd expect. Sometimes the food took a little longer, but that wasn't a big deal. I would have preferred the drinks to arrive sooner, at least before the food you ordered each round. Otherwise, it was very tasty. They've updated some items on the menu, and there were some really delicious options! The portions were generous, and each round was excellent! Recommended to everyone!

site_logo

Melissa Peeters . 2025-10-12

MEER OPMERKINGEN IN Google

We ate here for the first time today, and it was absolutely delicious. The sushi was delicious, and all the hot dishes were fresh and hot! They also have a very large selection of drinks. We'd love to come back!

site_logo

Charmaine . 2025-10-03

MEER OPMERKINGEN IN Google

Delicious sushi and cocktails! Here you can eat and drink well for a reasonable price.

site_logo

Michael Evers . 2025-10-03

MEER OPMERKINGEN IN Google

Top service always friendly and the food is always delicious

site_logo

H. . 2025-10-03

MEER OPMERKINGEN IN Google

Okay for a sushi restaurant, but we wouldn't go back. There are better sushi places than this one.

site_logo

P. R . 2025-08-25

MEER OPMERKINGEN IN Google

Great food, fast service, brilliant quality food! Highly recommend!

site_logo

Emm . 2025-08-09

MEER OPMERKINGEN IN Google

I make a reservation for six people, a little disappointed today because there is no ice cream and chocolate milk, and I also don't like the behavior of the Asian male at the cash register, I'll pay.

site_logo

Nandi Hidayat . 2025-08-07

MEER OPMERKINGEN IN Google

I think my tastes have changed a bit because I hear from all sorts of people that the food is great, but I also don't think it's as good as, say, 10 years ago. The bright lighting doesn't make it any more inviting either.

site_logo

Alfred Portengen . 2025-07-30

MEER OPMERKINGEN IN Google

A tip, the food is a lot. So if you're with 2 people, let's say 4 dishes each round is enough. Anyway the food was suppeerrr delicious I never ate so much in my life. Would love to go back and try everything

site_logo

Helena Janssen . 2025-07-30

MEER OPMERKINGEN IN Google

We had a great evening at Koi Sushi Arnhem. The all-you-can-eat menu was extensive and featured a wide variety of dishes. The sushi was fresh and well-prepared! Unfortunately, the music wasn't playing for much of our evening, which made the atmosphere feel a bit uninviting, despite the restaurant's beautiful decor. The food also arrived faster than the drinks, but upon request, the friendly staff quickly addressed this!

site_logo

Nadja van den Broeke . 2025-07-30

MEER OPMERKINGEN IN Google

Just ate well, better than Atlantis

site_logo

Theet Willemsen . 2025-07-26

MEER OPMERKINGEN IN Google

We had a great meal and the all-you-can-drink package is highly recommended.

site_logo

L Ur . 2025-07-25

MEER OPMERKINGEN IN Google

I am writing this review as a vegetarian and the food I had was pretty good but fundamentally lacking sufficient protein. I saw a menu from three years ago which had loads of tofu and egg dishes but unfortunately not anymore. Also I have a huge problem with the miso aubergine dish. I was expecting a nice slice of aubergine in a good sauce. It was literally half an aubergine with just a slathering of pure miso on it. That much miso is just overwhelming and I (and everyone else at the table) found it completely inedible. Get rid of the aubergine (or do it right) and bring back some hot tofu dishes!

site_logo

Anna Davison . 2025-07-18

MEER OPMERKINGEN IN Google

A good sushi restaurant that uses a QR code and the all-you-can-eat concept. Everyone at the table uses their own phone. The dishes are delicious, but a bit too much sauce (especially on the maki). Desserts and sweets are included. I miss the fries sauce or ketchup with the fried dishes, and there are no squid rings (!) How is that possible? The staff is hard-working, friendly, and professional. The restaurant's decor is beautiful and exudes a relaxed atmosphere. Very satisfied after my visit and will definitely return.

site_logo

Joost . 2025-07-12

MEER OPMERKINGEN IN Google

Atmosphereless and it's been a long time since I had such bad sushi. Really way too salty and prepared without care. So salty that you couldn't even taste the sushi rice. In addition, the tuna sashimi was cut way too thick (almost a cm thick). That is not good food and shows that the chef doesn't know much about it. Other snacks are fine but not always fresh. I won't go here again.

site_logo

Marcel Verwijst . 2025-07-07

MEER OPMERKINGEN IN Google

Nice location, Food was delicious, had a nice company outing. Sometimes it takes a bit longer to wait (especially for drinks). Very clear what you can and cannot eat with allergies, very handy!

site_logo

JaimyAnn Laporte . 2025-07-02

MEER OPMERKINGEN IN Google

The food is very good, the sushi is fresh and tasty. The personal si very friendly and helpful. I wish you would have a restaurant in Frankfurt too😊

site_logo

mihaela b . 2025-06-21

MEER OPMERKINGEN IN Google

It is a "good" restaurant if you look at service. Unfortunately the space and the decoration are not an atmospheric style, it feels like I'm walking into a dentist's office, everything has to be modern and luxurious, while sushi restaurants often have a cozy and relaxed vibe. The quality of the food was decent, especially for the price! The service was excellent!

site_logo

Not Seen Today . 2025-06-18

MEER OPMERKINGEN IN Google

Delicious food. Pleasant service. It was just terribly hot on the leatherette benches

site_logo

Melanie van Zwam . 2025-06-16

MEER OPMERKINGEN IN Google

Visited here on June 9, 2025 (1:45 p.m. - 2:45 p.m.) First of all: The sushi was delicious, and the €10 flat-rate drinks package was perfect for me. I received a friendly welcome and was shown to my table. A simple restaurant with an open kitchen. The menu is extensive, and I find ordering via tablet very convenient. However, the table, tablet, glasses, and spoons for coffee and dessert were not clean. As a guest, I could see that spoons? Plates? were being washed by hand in the kitchen and dried by the waiter at the pass (food counter). All-round service... Serving, clearing, wiping and drying the table. All without washing hands, though. When the waiter cleared the table, you could smell that he was coming back from his cigarette break. Especially when he moved his hands. (I'm a smoker myself.) As I wrote, the sushi was delicious, but unfortunately, due to hygiene concerns, I won't be coming back.

site_logo

D. R.H . 2025-06-13

MEER OPMERKINGEN IN Google

We ordered "all in" menu for two hours. Perfect , fresh, delicious, fast !

site_logo

Kateryna Dushutina . 2025-05-30

MEER OPMERKINGEN IN Google

Delicious food there. During the week it is less busy than in the weekend. Action with all inclusive drinks is great. Eur 10 normal price. Now eur 5 🥳. We really enjoyed it.

site_logo

Hanneke Peters . 2025-05-26

MEER OPMERKINGEN IN Google

everything is delicious 😋 and I get a discount for drinks so I only pay 5€ for all drinks. I went here with my sister and we had a nice meal here.

site_logo

Ribka Lisa . 2025-05-22

MEER OPMERKINGEN IN Google

Scrumptious food but had to wait a long time for our first serving. If you are looking for a romantic, quiet dinner date then this is not the place to go to. Can be rather busy and loud with people talking/laughing. The chocolate martini was very diluted, so, that i didnt enjoy.

site_logo

Kitchen Experimentalist . 2025-05-18

MEER OPMERKINGEN IN Google

I had lunch here!!! Super satisfied! The fresh noodles from the pan! The fresh salmon from the pan! Delicious sushi! LOVE!! Thanks as well because they have promotions for drinks menu, both for alcoholic and others! I’ll come back.

site_logo

Olivia Versnel . 2025-05-15

MEER OPMERKINGEN IN Google

We went early to still be in lunch deal time, which is a lot fairer price. Because there were few customers we got all our orders really quickly.

site_logo

Rogier Stegeman . 2025-05-10

MEER OPMERKINGEN IN Google

Friendly attentive service, a must for a restaurant. Food was delicious, will definitely come back here!

site_logo

Robert Rabe . 2025-05-08

MEER OPMERKINGEN IN Google

Heerlijke gerechten, klantvriendelijk personeel en de sfeer was erg gezellig. De sushi was vers en mijn man had heerlijke grill-gerechten. Wij komen zeker nogmaals bij Sushi Koi! Echt een aanrader.

site_logo

Manon L . 2025-05-04

MEER OPMERKINGEN IN TripAdvisor

We have lost count of how many times we have been here. Food is always fast, no matter how busy it is. Very friendly staff!

site_logo

Ruby Bultena . 2025-05-03

MEER OPMERKINGEN IN Google

Limited choices, No lamb steak, no mosselen, no squid, no tempura, need to pay €2 for ice cream, gyoza very soggy, sesame ballen not cooked with white dough inside. Fried veg I bathed in sauce… waiter/ waitress not experienced and couldn’t really communicate well .

site_logo

Canna Wong . 2025-04-30

MEER OPMERKINGEN IN Google

Soortgelijke restaurants in Arnhem

restaurant_img
4,0

1 meningen

location-iconJansplein 52B
Sushirestaurant
outdoor_seating_8137takeaway_8137delivery_8137

Avoid at all costs there are better all you can eats. The food was bland and it didnt taste that fresh. Service was really slow, took ages for drinks and some extras to come. It is really expensive for what it is. Just not worth it at all. Those were the ‘veggie’ noodles one carrot and just tasted of plain noodles.

restaurant_img
4,6

1 meningen

location-iconHommelstraat 46
Sushirestaurant
outdoor_seating_6912takeaway_6912delivery_6912

It’s so delicious, and I highly recommend it!!! The delivery is usually pretty fast too!

restaurant_img
3,0

53 meningen

location-iconJohnny van Doornplein 6
Sushirestaurant
outdoor_seating_6453takeaway_6453delivery_6453

I 💔 sushi. Absolutely not a pleasant experience. Waited two hours because "the driver was stopped on the conveyor belt." The sushi was incredibly tough and tasteless. I've rarely eaten such bad sushi.

restaurant_img
4,9

7 meningen

location-iconKronenburgpromenade 6
Sushirestaurant
outdoor_seating_6940takeaway_6940delivery_6940

Tasty food at a reasonable price. I come here regularly.