The Mail Company in Wijk 21 Oude Haven

Absolutely everything in this restaurant is filthy, including insects enjoying it, except for the cutlery, fortunately. The soup was okay. I don't think I'll be eating here again.

Lunchtime. Time for the Mail Company. It takes a long time before the staff notices us. We are sitting inside, most people are on the terrace. We order two regular coffees and two Chili Chicken sandwiches. That drop/half sip of coffee we get is delicious, by the way. Coffee cream is forgotten. The cups are too small for it, anyway. Between the two of us, we have to share one teaspoon. Sloppy. The Chili Chicken is delicious! Spicy. My favorite Rivella Light turns out not to be on the menu. Never mind. The small bottle of Rivella Original (with contents) is already very light here on its own! Our plates are absolutely packed, though! We struggle to finish our plates. Our wallets, on the other hand, do not. It is still affordable here.

Lovely chilled Sunday evening meal with the wife. Imagine that the square can be quite hectic at times but tonight was quite a mellow atmosphere with some delicious food in abundance and some half decent records playing

A beautiful evening spent with beautiful people, experiencing a beautiful moment.

Had a delicious lunch with my sisters! 🥰 The warm goat cheese with grilled vegetables was super tasty! Jitske is a really fun girl and helped us out really well. We really enjoyed it, we will definitely be back! ❤️

What a lovely place, great service from Amber S. Now that is someone who knows the trade. A true hospitality professional. We also had a delicious meal. Worth a repeat visit.

Always a good stop when our ship is docked in Zaandam

Unfortunately, we had a very mediocre experience here. With the exception of the manager, who actually wanted to help us properly, the staff serving us were very condescending and sighing at our group. Although I had a good meal myself, it was a different story for our party, and the dish was prepared incorrectly on two separate occasions. Very disappointing. After this experience, we will not be returning.

Bad. In 1 word: bad. €177 wasted. Food; that 1 star is for the chef who managed to make a 5-ingredient pasta taste like nothing. Sent food back twice. From a burnt fried schnitzel to a tasteless pasta. One of us was pregnant, which had been indicated beforehand. Asking about avoiding ingredients in dishes was very difficult and didn't work. Service; everything we asked had to be checked with the kitchen and was answered with a sigh. Had an arrogant lady at the table twice. We pointed out that there was raw cheese on my pregnant friend's dish and that was met with a very arrogant and sighing response. Atmosphere; mediocre and dirty. The toilets were just filthy. The menu gleamed with greasy fingerprints. I would go across the street to Novols instead.

Tap water is asking too much, so a somewhat older gentleman (a rude oaf) comes over with a bottle of Spa Blue and puts it on the table. I then say that I asked for tap water and get a stupid answer: "we don't do that." He slams the bottle and glass on the table. He can't handle being called out on this; the gentleman doesn't like arguments.... Subsequently, you have to beg to place an order.... Ridiculously bad service by "the rude oaf"; this is a real shame, and poor staff who have to work with him.

Generous portions, friendly staff and cozy atmosphere

Very friendly service. Had a nice glass of wine. The dog was immediately offered a bowl of water. Good atmosphere. Good location on the square. Excellent.

We had a wonderful time! We frequented this restaurant in the central square for several breakfasts and also for dinner: the food was truly delicious and the service fantastic. The waiters were very attentive, thoughtful, and knowledgeable about allergies (in our case, a garlic allergy, which they handled with no problem). A perfect stop during our stay in Zaandam. Highly recommended!

I waited for the food for an hour, unfortunately I didn't try it 🥺

Had a delicious breakfast and it is also a great location as a temporary workspace. The hotel's à la carte breakfast was served here and that was a success. Afterwards, I worked for a few hours in a pleasant atmosphere with full attention focused on the guests. Highly recommended!

Nice place. We've been coming here for a long time and it's always very pleasant. The service is friendly and we are usually served quickly. I understand that you might have to wait a little longer when it's busy, but oh well, you're sitting comfortably, so it doesn't matter. We will definitely be coming here more often.

My experience at Mail Company was downright disappointing. The hamburgers were tasteless, and the meat was thick, tough, and not tender at all. The bun was extremely hard and crispy, giving me the strong impression that they were old buns that had been reheated to make them look fresh again. That made the burger anything but pleasant to eat. The lemonade was also not tasty and tasted cheap and artificial. Unfortunately, the dessert did not make up for the experience either; it was bland, uninspired, and absolutely not a worthy conclusion to the meal. The most frustrating thing is that you pay for a restaurant experience but receive food that seems to have received little attention or love. Virtually everything I ate was tasteless or of mediocre quality. For me, this was one of the worst restaurant experiences I have had recently. I will not be returning here anytime soon and, based on my experience, I unfortunately cannot recommend this establishment.

Nice place, good food, and a beautiful location.

The waitress Robyn was a real gem, very friendly and always had a big smile on her face!

Very poorly prepared drinks. Spa Blue with a nasty taste and not cold. Cappuccino (milk only) with a drop of espresso. For 4.50 euros. Table not clean. Staff comes to the table way too often. Takes everything away so it looks like you haven't ordered anything. Filthy toilets.

I ate breakfast here at the recommendation of my Airbnb host. I had the Monument Breakfast and it was perfect! The service was a tad bit slow, but I believe there was only one server at 0800 and she was doing other side work as well.

On Friday evening, we ordered a bottle of Cava with four glasses. The first set of glasses we were served was so filthy that they still had remnants of lip balm from the previous guests on them. When we pointed this out to the waitress, she took the glasses inside. To our surprise, the bartender then returned with exactly the same glasses. He called us a bunch of whiners and said that the glasses couldn't be dirty because they came out of the dishwasher. However, the glasses were still covered in lip balm residue. We then took the glasses and the bottle to the bar and indicated that, due to this poor service, we preferred to sit somewhere else. Unfortunately, there wasn't even an apology to be had.

Had a delicious lunch, the sandwiches were very tasty.

The wait staff sat doing nothing while we sat with our hands up. We waited 15 minutes before we even put our hands up. A tall, dark-blonde guy and a somewhat heavier woman with heavy eyeliner and purple lipstick made eye contact with us multiple times, but there was no reaction. I have never felt so ignored. Hopefully, something will be done about it.

We had a wonderful evening at The Mail Company, thanks in part to the fantastic service from Isabella and Silvana. From the moment we walked in, they were incredibly friendly, attentive, and professional. They ensured everything ran smoothly, provided good recommendations, and really made time for a pleasant chat. Their enthusiasm and hospitality made the experience extra special. It is clear that they enjoy their work and have an eye for the guests. Thanks to Isabella and Silvana, we felt truly welcome and will definitely be back. Absolute stars!

Levi.H, Good guy! Always attentive to the customers and helpful despite the chaos. - Ivar Khan, Leann.

I had such a good time! Our server Mae was the best and so kind!

I have loved coming here for years; the service is always friendly. 😊 Delicious food and a wide selection of drinks, both alcoholic and non-alcoholic! 🥂 In all that time, Mae has been such a unique, lovely waitress who really cares about your comfort! 💕

I am here and there and personally not a fan of the Dam in Zaandam, but the Mail is always a place I enjoy visiting. I always find the service top-notch, especially when Mae is working; I always get perfect service and a good feeling. You have to do something when you are in Zaandam, and the Mail is definitely the best place then.

What an incredibly awful place! You pull up a chair at 9:30 PM for a drink and some bar snacks, and the kitchen is closed... honey, deep-frying is just 180 degrees hot oil, just drop the basket in for a bit and you're done... but anyway, I ordered a Mojito... they couldn't even make that, just some flavored Spa Red with a wilted sprig of mint and rock-hard lime. "Madam, this is Spa Red," with a face like thunder, she went back to the bar and got the same glass back, and "like you sir, here's a new one," she indicated with a face like a sourpuss... took a sip and said, "Oh, the same as just now," and the answer from the little dragon was, "Just go to the bar" (great customer service, right?). I swapped the Spa Rose for a Coke; you can't go wrong with that. In short, once and never again!

Came here for lunch, the menu sounds good and tasty, however what I received was quite bare. I ordered the crispy chicken wrap, but in reality it is just a chicken nuggets in a wrap with some sla and mayo and sauce. The toasti's are better and are at least warm and nice to eat. The fries are also just frozen fries that had a weird after taste. The drinks were okay, but expensive. The service was quite fast and they were very friendly to asking questions for dietary restrictions. The seating outside was okay but the seat cushions were dirty from dust and tree leaves, which they do not clean I guess.

It takes a long time to get something when you ask; they forget that you asked so often.

Good food. I highly recommend the garlic cheese bread. Also the loaded fries is a must try. Drinks are quite expensive though.

Unfortunately, I will never be coming back. I was here 2 weeks ago. Had a delicious lunch and a tasty meal. Friendly staff. So I thought I'd go again a week later. The carpaccio was brown. And sticky, and it tasted very strange. Then I asked for a new one because I obviously don't want to get sick. Luckily, I got a new one, but that one was completely brown too. I don't think it was carpaccio either. The *Uitsmijter* (a type of open-faced sandwich) was slimy. So, not very tasty either. I also didn't feel at ease; there was one waitress who kept giving me dirty looks and thought it was strange that I didn't want to eat the first carpaccio. I didn't like it at all; we paid and left. I didn't finish it either. I think if you don't have something left or if it's fresh, just say unfortunately it's sold out. It's a real shame because I thought it was super tasty the first time and the staff were nice. But because of this last time, I won't be coming back here. And I certainly wouldn't recommend this to anyone.

Had very tasty burgers with a nice drink. Very cozy decor, definitely recommended!

Nice restaurant and very beautiful terrace

Very bad experience. We arrived at 4:15 PM, placed our drink order, and mentioned that we also wanted to have lunch. It wasn't until 4:35 PM that the waiter returned to say that lunch was no longer available after 4:30 PM. When I asked why this hadn't been mentioned immediately upon arrival, I received a rude answer: 'Yes, it's on the menu. You could have just read it.' Customer service is nowhere to be found here.

The food is very bad, the service is mediocre.

We had a fantastic dinner recently at the Mail Company with our management team. The service was excellent, the atmosphere great, and the food delicious. We'd love to come back.

We ordered the meat platter and it was an excellent choice. The beef was very tender, the marinated chicken superb, and finally, the pork ribs to finish. The grilled vegetables that accompanied everything were also very good. I highly recommend this place.

Great food, good prices. Good portions, nice location, close to the Zaantheater, friendly staff.

We had a lovely affordable lunch with fantastic service. A wonderful experience.

After your overnight stay at The Monument Hotel, you'll be served breakfast at Mail Company. You can choose from the breakfast menu. It was truly delicious and plentiful! Highly recommended!

We had a delicious flat iron steak and a warm, cozy atmosphere with friendly and helpful staff. Highly recommended! Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We had dinner at the Mail Company today. We didn't have much time, but the service was excellent and fast. All the staff were very friendly, and the food was truly delicious.

We had a great meal with several mothers and their babies. We were able to sit comfortably, and the carts easily fit around the tables. The food and drinks were excellent!

We wanted to eat there, but it was too cold inside. Drinks were overpriced. 1 coffee, 1 tea, 1 beer, 1 wine for €19.30

We came 4 or 5 times. The first time we had amazing cheesy nachos, but unfortunately we have seen that it was an exception to otherwise unconsistent and pretty bad nachos (we did not try anything else because we really liked it the first time). Lately the cheese they put is very bad, no taste, and it’s not even melted. Also, they put cucumber to the salsa, which should be a punishable crime under law 😂

Atmospheric restaurant with plenty of choice for everyone. We had a delicious meal and will definitely be back. 🥰

The coffees were good, the chai tea latte would have been good if it had been warm... The music could also have been played at a slightly lower volume so that you could at least hear each other in conversation.

Very pricy drinks, and then one (the chai latte) was completely ice cold. As in, not even lukewarm anymore, just cold like from the fridge. Also not really possible to make a complaint about it as very hard to get the attention of the waiters and waitresses….

Not prepared for a real winter service, it may be a good summer bar, about service its fine, ambient is cold, heaters works at minimum, food i can’t say because we ordered only drinks, and it was fine like that…

The nicest and tastiest spot in Zaandam!

I used to come here to go out. Now it's completely renovated as a restaurant. Went back after a long time. The food was delicious.

Great business, always well organized!

Excellent restaurant with a cozy atmosphere

We had a delicious meal and the service was fantastic. It's a beautiful place with a lovely atmosphere. We'd love to come back. 😊

The music could be a bit softer. Otherwise, everything is perfect.

We had a lovely dinner at The Mail Company. The atmosphere was pleasant and the food was excellent! Highly recommended!

The food was not very warm, but still edible.

Always a wonderful lunch here, delicious tuna salad! Actually, all the lunch dishes are excellent! The coffee is also delicious.

We enjoyed a delicious Satay Plate together, the atmosphere was great, and the waiter made small talk... We'll definitely be back!

Cozy and atmospheric restaurant, friendly service and delicious food

Amazing great staff service. Cozy and perfectly located.

Food was 1st class, we've stayed in zaandam a few times and hacwbt eaten out there until now. Will definitely be back again

Nice staff, good food, cozy atmosphere

Beer at the right temperature, delicious sandwiches, and excellent service. The chicken breast slices were even better with freshly cooked shredded chicken breast. Who knows, maybe five stars next time.

There was a foul sewer smell. The conservatory looked a bit dingy. Not really recommended.

Cozy atmosphere and very generous food! Delicious food ❤️ Gluten-free is no problem, and most importantly, no problem!

It was delicious, but very expensive. 72 euros for lunch is absolutely insane!

We had a delicious meal. It's just a shame the tables along the wall are so close together.

Great place, but there was still a lot of trash from the night before, and the restrooms weren't clean either. Such a waste of a great location.

I had a really delicious meal, the service was super friendly. I would definitely recommend it.

Nice location, good food and great service

We had a delicious shared platter with meat and fish. The meal was filling enough for two people. The restaurant is also nicely decorated and has a great location in Zaandam's city center.

Great food! We ordered a shared grill, which was €27 per person, but definitely worth it. It was delicious!

Everything is exactly as you'd expect. The prices are just quite steep. €8.50 for a (simple) grilled cheese sandwich.

De Mail Company zit er al even, en dat is wel te zien aan het meubilair en de faciliteiten. De verf en het behang kunnen wel wat opfrissing gebruiken, en pak in hemelsnaam de toiletgroepen aan. Zo versleten als in een dorpskroeg van 30 jaar oud. De bediening is vriendelijk en amicaal, bijna nonchalant. Nou ja, iig zeker niet opdringerig, maar ze zijn er als je een seintje geeft. En dan: Het eten is er wel oke, en de pricing gemiddeld tot iets te hoog voor het gebodene. De toetjes zijn echt te duur voor die porties. Dat ik er toch steeds weer terugkom is vooral te danken aan de gemoedelijke bediening. Als oud Zaandammer voel ik me er op mijn gemak, al was het maar omdat ik er ook al kwam toen het nog een postkantoor was. Maar alsjeblieft….doe iets aan die pishokken! Dank u!

Plenty of tables available. Unfortunately, there wasn't any staff; they just walked by, but that's about it. Later, I ordered from someone else and paid immediately (otherwise, it would have taken another while). The order was served very quickly, though.

Today we had a half-hour break from 12:30 to 1:00 PM. In the morning, we called to request that our food be ready by 12:30 PM. We had already placed our order. We arrived at the restaurant around 12:35 PM. To our surprise, the food wasn't ready yet. One waitress said it was too busy, another said it was quiet. The drinks also arrived late. Our food wasn't delivered until 12:55 PM, even though we hadn't requested it. Because of this, we couldn't use our break as planned. Within 20 minutes, we spoke to four different employees at the table...total chaos. This is not how it should be. Today's team struck us as completely unfriendly and arrogant.

We were there for breakfast on a Saturday. The breakfast was okay."

Déçu burger steack recomposé ou bègue vendu comme du bœuf assiette bœuf très peu servi or 24e le plat brushetta trio servi 3brushetta carpacio Attrape touriste

Delicious lunch. Great flavor. Fast service.

Everything was very delicious and the service was very friendly.

Had lunch with a croquette sandwich. No salad or anything else. The plate was quite bare. The staff let some plastic blow away from the tray, saying, "Oh, that's for the street now. We cleaned it up." The staff wasn't particularly friendly either. And the smoking area on the patio is really disgusting, making it uncomfortable.

The venue is in dire need of renovation. Especially the decor, especially the restrooms! It's a stark contrast to the new hotel above.

Excellent service! They offered several seating options, and the service was prompt and very friendly. The food was delicious and more than enough, including a generous portion of salads. The atmosphere was very pleasant. We'll definitely be back!

Waited 15 minutes trying to get the waiters attention before leaving. The restaurant was empty. Update 2025: tried again, actually got served but food was terrible. I will try again in a few years.

I'm still writing my review because I'm still angry about the waitress's reaction. I ordered a mojito, which was quite expensive, so it's not something I drink often. After a long wait, I ordered it myself. Oh well, there was a brown leaf on the mint. I fished it out, and there were no telling how many rotten leaves there were, and the bottom of the stem was all slimy in the glass. I asked the waitress if she considered that normal. She said, "Yes, that's nature," and looked at me like I was stupid. "Yes, I understand that the mint goes bad, but you can't make a drink with that." She eventually took the glass and supposedly made a new one, which I highly doubt, given her arrogant look. So check your glass carefully to see if it's fresh. It's a shame I didn't take a picture.

Beautiful balloons placed for a friend's birthday. This wasn't something I asked for! Super service from Merdan.

Delicious food and not too expensive. Comfortable seating.

Nice welcome and service, delicious food and a good atmosphere 👌🏻👌🏻

Had a nice and tasty high tea. We were helped very nicely. The high tea was well organized. Enough to eat and tasty. Next time try high wine🍷

Had a lovely high tea with the family & celebrated our wedding🥰something for everyone & super friendly staff, thank you very much!

Nice atmosphere, beautiful location, good prices and portions, very pleasant and knowledgeable staff

Had a great meal here! Recommended: high beer.

Service was very good, nice humor and they take their time. The food was very tasty and also the portion size is good.

The carpaccio sandwich I ate here was not tasty, with every bite it seemed like I was eating more bread than carpaccio

Excellent food, but service is a bit lacking.

The 4 of us had a lovely meal, it was pleasantly busy, but everything went great.