Two-headed Phoenix in Wijk 16 Zaandam Noord

The food is bad. The vegetable soup is inedible. The sandwiches, both the tuna and the cheese, are bad. Everything is pre-made, to the point that you can't even order milk for your daughter because the machine supposedly only dispenses coffee. Three sandwiches, one soup, two coffees, and three bottles of water cost €55.50. It's an opportunistic business, taking advantage of its location, but the quality is extremely low. They also charge €1.25 to use the bathroom because it's a shared bathroom (they don't have their own).

In my opinion, this establishment could have earned more stars, but when you leave, as a customer, you still feel ripped off. The food and drinks aren't cheap, but you know that when you go to a tourist strip. However, not offering your customers a decent toilet but directing them to the one around the corner for €1.25 p.p. is a bad business. And doing so with a typical Dutch attitude—"that's how we do things here at the Zaanse Schans"—makes me ashamed in front of all the tourists who come to the Netherlands. You could handle this differently. Then you would surely get more stars.

I visited this very cute and quaint place with my family. I had the terrible idea of ​​eating here. I'm giving it one star because it's impossible to give less. The girls, aside from their forced smiles, are thinking of everything except the customers. We waited over half an hour for two glasses of wine and two pieces of cheese. The figure is unbelievable, and I even had to pay €1.25 to use the restrooms despite having consumed food there. Absolutely avoid.

A quick dinner, the desire for a family dinner... a nightmare! The waitresses stood near the entrance. After taking our order, we ordered cheese and sandwiches, European price, toasted bread and two slices of cheese. We waited over 30 minutes. Additionally, the restroom was charged €1.25. I do not recommend... a disaster.

Adill served us here and he is amazing. Recommend two of theirost delicious beers. He also gave us great advice on places to visit. Was so welcoming and simply brilliant.

Very rude staff one girl especially pity that i didnt ask her name

Unnecessarily expensive, and the toilets are收费 (chargeable). The staff are rude! They gave us flavored water instead of lemonade, and it was transparent.

Comfy atmosphere and cheerful staff. Sandwiches are at reasonable price and taste good, not dry at all. Apple pie also highly recommend.

The soup and sandwiches were delicious. They don't have a bathroom; you have to use the public restrooms.

Perfect for a no-fuss lunch. We had the soup and the sandwich: fair price, good, high quality 👍

I would like to express my disappointment regarding my recent experience at your restaurant. At the entrance, there was clear advertising for a menu that included a sandwich and a soup for 12€. However, when I ordered, I was informed that the soup alone already cost 12€ and that the sandwich had to be paid separately. This is extremely misleading and honestly feels dishonest towards customers. In addition, the service was very slow, even though the restaurant was not excessively busy. We had to wait a long time just to order and receive our food. I was also shocked by the price of the water, which was unreasonably expensive for such a simple item. Overall, the prices do not match the quality of the experience provided. I hope you take this feedback seriously and improve both the transparency of your advertising and the quality of your customer service.

This is just your basic cafe at a tourist spot. Sandwiches were fine because we were hungry from a bike ride but nothing special. The pie came cold which was disappointing.

A beautiful restaurant you shouldn't miss, and Jaida's service was wonderful.

Terrible. To begin with, the menu describes a €14 "sausage platter," which includes typical sausages. The real shock came when we received a small, low-quality charcuterie board, where it was clear the sausages had been taken from a tray and weren't even sliced. When it came time to pay, we asked to split the bill between four people, which the waitress flatly refused, saying it could only be split with cash, not by card. When I asked why, she arrogantly replied, "We don't do that here." I don't recommend it. The service is rude, they don't allow basic things like splitting bills, which more and more restaurants are doing, and the menu is misleading.

Very nice atmosphere, typical of the place, we stopped for a break to eat something mid-morning, the sandwiches are really big, we had an excellent tea, they also offered us a liqueur with cream on top which was really good, both the liqueur and the cream, really helpful and kind staff, a quiet place to relax and take a break

Small, simple menu; nevertheless, the soup was good and the cake delicious. The atmosphere is pleasant. The service was friendly, though sometimes a little difficult to reach. On the downside, even as a restaurant guest, you have to pay to use the restroom.

A very pleasant place for a meal or afternoon snack. The setting is beautiful. We received a very warm welcome and thoroughly enjoyed our meal. Good value for money. I recommend it.

Pricey little place, but really everything in De Zaanse Schans is. We were served cheerfully, the cappuccino was good, the pastry was tasty, and a liqueur was served with it.

Amazing hot vegetable soup on a cold windy day. The old cheese sandwich was made with a fresh bread roll and very tasty

Nice food & friendly service. Especially the homemade slagroom which came with the coffee was a nice touch 👌

Had cheese sandwich, the bread was good, the sandwich was overall fair. Extremely overpriced. Service is OK, the waitress was not very friendly . Definitely a tourist trap in a very touristic area that looks more like Disney than an authentic village.

Nice restaurant with terrace. We had only coffee here, and we got a small shot of their alcohol for free, that was lovely and tasty. Service was also nice.

Overpriced frozen (and reheated) apple pie and chocolate cake. Cappuccino was terrible. Tourist trap unfortunately. They gave complementary whipped cream with some kind of alcohol underneath but never explained what it was so we just left it. Wouldn't recommend it.

Very good but very long even with no many customers

We had two delicious sandwiches. A very quaint place. The staff were very kind and professional.

Don’t go. Low quality products. Paid toilet.

Amazing place with nice food. Tried chicken sandwich and soup plus tulip vodka.

We came late, so we had just beer, but it was so good, and the service was so welcoming and friendly.

Just as overpriced as the parking lot. The pancakes are okay, but nothing special. The staff consists of untrained, but cheerful and friendly young people. Bottom line: You can do it, but not really recommended.

The restaurant with the best atmosphere in all of Zaanse Schans. This is thanks to its very friendly and welcoming service, especially Jayden and Adele, who are very patient with children and highly professional waiters.

They seated us right away without a reservation; there's plenty of room. It's a very nice place, but the prices are definitely too high. They don't have tap water, and 250 ml of still water costs €4.40. €9 sandwiches can easily be made for 50 cents with higher-quality supermarket ingredients. The service is still very good, but you can't pay two separate bills with your card. I recommend getting sandwiches at the supermarket in Amsterdam and bringing them back to eat in Zaanse Schans.

NEVER in my life have I been so ripped off. If I could travel back in time, I would stop myself from going to that place. My time was wasted! I was humiliated and psychologically tortured. The health department should also take a look there. Anyone who wants to ruin their vacation and never be happy again is welcome to visit this place! Among other things, it's far too expensive, even for a tourist spot. I was treated with no respect; it's simply unacceptable!!!

Pedimos um menu com sandes e sopa. A sopa não era nada de especial. As sandes estavam bem servidas e com boas combinações de sabores.

Located near some popular tourist shops, I thought it was a typical small restaurant from the outside, but after entering the door, I found out that there was something else, and this mystery might be the essence of the shop. Two-headed Phoenix (English translation of the Dutch name) was actually a distillery in Zaanse Schans. I checked the Internet and it seems that it is still in operation. However, when I visited this time, there seemed to be no one to greet and no customers in the tasting room and distilling room. I wonder if I need to make an additional reservation or it is no longer in operation? Anyway, this visit was originally just to find a light meal to fill my stomach. The simple meatless cheese sandwich and soup ordered from what later seemed to be the "side business" of Two-headed Phoenix were more delicious than expected. Both were fresh ingredients, not over-seasoned, and the flavor was refreshing but not boring. In particular, the vegetables in the soup tasted some extra aroma in addition to being fresh, which was a big surprise. Looking at Google reviews, it seems that many people have reservations about the restaurant, but this visit felt good. The environment is partly wooden, and the decoration style is friendly, which is also good. Overall, it can be considered as a simple option to fill your stomach at noon in the Windmill Village. If there are distilling and tasting related experiences, it will surely be more exciting.

Super fast service on the terrace However, it must be a long time before an employee comes by to settle the bill The sandwiches could be a bit more for that price of €9.50

Very bad practice to make toilets paid to your clients.

This is a restaurant I stopped by when I came to the windmill village. It was very delicious! The sandwiches, vegetable soup, and wine were all perfect. The atmosphere was also the best! (Local Dutch feel!) However, the reason I deducted 1 star for the service is that there is no bathroom in the restaurant. You have to go to the right and pay 1 euro to use the bathroom. Still, the food and wine were so delicious that I want to come back to this restaurant. The atmosphere is good and the staff is friendly. 😆 The wine is in my opinion 1st place: sweet wine / 2nd place: dry wine / 2.5th place: rose wine / 3rd place: red wine. The wines do not have a strong aftertaste, so they are easy to drink!

Had a really lovely refreshing drink here after a long walk around the windmills

The coffee was a machine made and extremely awful. Doesn’t worth it.

you know it's a tourist trap when they charge 1€ to use the (fairly gross) bathroom facilities.

There is no sink. Order is missing. Employees work in a "let's go" mode. No biscuits came with the coffee.

Must be carefully with the advertising outside the restaurant. They tell you there is a sandwich and soup option from €12, but the waitress didn't explain you the basic sandwich are from that price. I order the €12 option and she tell me I can choose any one. At the end they charged a more expensive one.

I think 11€ for a soft sandwich with a slice of ham, a slice of tomato and two lettuce leaves is completely excessive.

It is a good choice to seat and enjoy their delicious pancakes. I liked their food, and more than that, I really liked the atmosphere and beatiful scene from the windows.

Tourists stay away (tip from a local)!! 10 euros for a beer? just act normal.....

Personale veramente molto gentile e disponibile. Locale molto, molto carino. Panini grandi e buoni, torte da leccarsi i baffi e distillati molto buoni. Prezzi onesti, specialmente visto il posto turistico dove si trovano.

🌟 Small restaurant Located in the windmill village of Zaan Schan, the shop has plenty of seating. There was a staff member who came to take our orders and recommend the menu to us very well. 🌟 We ordered the salmon sandwich served with soup. The staff recommended coffee with liquor for us to try. But my husband has never drank before. It may not be very palatable. Unfortunately, the restaurant didn't have many other menu options for us to choose from. ✅ We asked for a bathroom. The store said there was no service. Had to go outside and find the cold weather. It was almost bad😅

You have to pay to use the bathroom, even if you consume, they don't give you a glass of water after your coffee, they sell you the bottle.

Cozy atmosphere and great service.

Very dry sandwiches and very average coffee. Nice ambiance. Service could be better.

It's unacceptable to drink and have to pay €1 for the toilet. They don't give a damn about tourists.

As a coach driver, I came to the Zaanse Schans every week, and sometimes you give an opportunity a second chance. Unfortunately no success. Very expensive dry rolls. A tourist will never come back, otherwise they would never exist anymore. Classic tourist trap.

As soon as you walk in, the staff starts directing you where you can or cannot sit. The coffee is 'with house liqueur', which is also allowed for 5 euros for a cup of coffee from the machine. The lighting and appearance is very dark and it is not very warm either. There doesn't seem to be a toilet either. Classic tourist trap.

It is recommended to take the apple pie with the coffee - excellent!

it took 10minutes to get menu, and another 10minutes for order. almost every server ignore asian.(Only those who came later than me took the order first and asked for it several times, but it didn't come)

Small restaurant in a tourist hotspot. Got two large beers and a cheese plate. Beers were fine, cold and refreshing. Cheese plate was okay - just two cheeses (one soft and one older) with a side of mustard. The cheeses were okay, nothing too great. But they charge 3.50€ for a side of bread. I thought okay, we're in Netherlands, the bread must be good and fresh. No, it's two slices of bread you buy for sandwiches from the grocery store (think Wonder Bread in the US). Sandwiches also did not look very good. Get some drinks here and skip the food.

After a tour of the mill area the children were hungry and we looked for a place to eat something. When we went with children we chose this restaurant over the other one because of the table service. When we arrived at the table and saw the letter we were surprised by the lack of choices. We thought that since it was a cold sandwich it would be quick. Nothing beyond reality. The drinks arrived more or less quickly, but the 3 sandwiches took forever. Furthermore, the toilets were "broken" and they sent you to the restaurant next door, and they sent you to the public ones where you had to pay €1. Regarding the food, approved and that's it. The bread is big, but for my taste a lot of sauce and little filling. If I went back, I would look for another option.

Abbiamo mangiato a pranzo qui dei panini, erano freddi, non hanno modo di scaldarli e mezzi vuoti, non c'è un bagno e molto cari. Personale gentile

Snack break in a calm and pleasant setting. We had a hot drink with the chocolate cake which was very good! The menu seemed quite varied. The service was not very fast but the staff met all our expectations.

Overpriced sandwiches, no warm food except some vegetable soup. They charge extra to use the toilet.

Horrible experience. They should try to open more restaurants inside the park. Only cold sandwiches - this is disappointing

Super kind and nice people. Note: dogs are allowed

Simple food and honesty pretty good food for a tourist area. Good service with a very nice atmosphere.

Was a bit hesitant because of the reviews, but food was ok, coffee was pretty good in my opinion, and good location.

Service okay but bad sandwich. They call it cornbread. Not tasty, no taste, much too thick. And the tuna salad mainly sauce. Without taste. The lettuce leaf was old. Coffee was also lukewarm. Waste of money. Never eat here again.

Nice experience. I ended up speaking with owner of two headed phoenix. Good customer service.

Terrible service, they forced me to eat at another table, I ordered an Old Cheese Sandwich and it was horrible. I do not recommend it

Relaxing environment for a good break after a nice walk. Small menu, but enough to satiate a not too capricious appetite. Simple sandwiches, with more protein choices. I really appreciated the coffee with the typical liqueur and cream that they offer alongside.

We ate here by mistake. We were trying to go to Restaurant De Kraai, the pancake shop, but accidentally went in here instead. They serve a very limited menu. I had the ham sandwich. The bread was delicious, and I really liked the honey mustard mayonnaise. However, it wasn’t super filling, and I wish it came with a side other than soup. The service was extremely slow. We waited forever for them to take our order and then forever for them to let us pay. For the limited menu and poor service, I wouldn’t recommend this place.

Nice terrace, friendly staff. It's a shame (nasty!) that one of them also really liked the whipped cream from glasses he cleared...

No customer toilet. When asked, a waiter directed me to a €1 public toilet outside. I pointed out the cost to him thinking that customers might not pay (common practice in the Netherlands from what I can tell). He defensively muttered under his breath; “we have to pay, too,” as if he was annoyed with this complaint from customers. As far as I’m concerned, if you serve food you should provide a toilet. Not charge people to use one next door. Sandwich and soup was nice but nothing extraordinary. Tea came with a shot of house liquor which was a nice addition. Overall, I recommend going to the museum cafe nearby. They serve food and drink with ample seating and they provide a barcode on the receipt which can be used to access their toilet for free as often as you want throughout the day.

Friendly staff, they offered us a taste of cognac and whipped cream which was really appreciated. Their chocolatemilk and African Dream rooibos flavored tea are very good

Nice ambience but wouldn’t go back again. Asked for the bill which waitress acknowledged, but waited quite long for the bill as she forgot. Had to go up to counter to ask again. Also, no toilet for a restaurant. Was directed to public toilet outside (€1) wouldn’t recommend.

Se in coppia, consigliamo di prendere due taglieri di salumi e uno di formaggi, con l'aggiunta del pane da toast. Non ci sono molte scelte vicino ai mulini a vento ma questa sarebbe un ottimo chiosco a prescindere. Il personale è cordiale e molto gentile. Ci hanno saputo consigliare al meglio quale birra e quali piatti scegliere. Hanno anche una distilleria annessa, per un souvenir alcolico da Zaanse.

A bit boring, but delicious coffee with a free snack. Staff very friendly. Unfortunately no toilet.

Staff incredibly friendly. Don't eat the sandwich. Very thick bread, with 1 slice of cheese, half a slice of tomato, half an onion ring and no sauce. The toilet is on the corner of the restaurant and you have to pay by card. I didn't have a pass with me so toilet was not possible. Service was good, but will never go back to eat there

They refused to give us tap water, so i had to buy their water instead. The sandwiches are good but the chicken is a little disappointing as it’s just sliced deli meat style. Nice decor and general environment though.

The ambiance in this restaurant is good. It's a pitty that the quality of the sandwiches are poor, while the prices for the food and drinks are average. We (4p) choose differant sandwiches. More or less all the same.

Had a gin tasting of 3 for €5.75 and chocolate pie. Gin was really good and the chocolate pie is good but wished it the same price as the others!

Nice environment of the town. Great outdoor seating. That’s about it for this place. We ordered the chicken sandwich - which was basically bread with ONE slice of deli meat chicken - so a bread sandwich. Think of a sandwich you are fed in prison…so with a dry sandwich of basically just bread - we needed to hydrate. We were told we could not drink our water bottles - that we had to buy a drink. I guess prison like isn’t too far off. The sandwich was so dry and bland, we deconstructed it to eat the one piece of chicken and the one piece of lettuce. The picture shows how much bread was left. AVOID this place during your visit.

Rude staff and a rip off: - 27 euro for a few buns, slice of cheese, and vegetable broth - Make you pay extra to use their washroom (while serving you drinks). We weren’t even able to wash our hands prior to eating without being charged. - Clearly tried to overcharge a few euros, and then acted like it was the ‘wrong table’ Do yourself a favour. Preserve your Zaanse schans experience by going to a more pleasant place to eat / drink closer to the train station.

Was at the paid toilets in front of the restaurant today, August 9th, 2023 at around 5:30 p.m. While I was doing my business, a woman from the staff banged on my toilet stall door and shouted at me: “No cell phone while you are sitting on the toilet. I can see your shadows from outside!” You pay and the staff watches what you do in the toilet??? Furthermore, there is no distinction between women and men. Was today August 9th, 2023 around 5:30 p.m. at the paid toilets in front of the restaurant. While I was doing my business, a woman staff member banged on my toilet door and yelled at me: "No cell phone while you're sitting on the toilet. I can see your shadows from outside!" You pay and the staff watches what you do on the toilet??? By the way, there is no separation between men and women.

Tourist trap, exorbitant prices, bad coffee and no toilets available. You are told to use the "public" toilet next door which costs one euro per person.

Comodo perché si trova all’interno della zona turistica. Pochissima scelta riguardo al cibo. Noi abbiamo preso due sandwich differenti ed erano nella media

Didn't eat, but did buy a bottle of Oude Jenever. Very nice drink!

After having lunch with drink I asked for tap water in a thermus for taking medications later and they denied. In my opinión they were very miserable. Human values should be above profits.

Italian and Dutch Coffee was great and Grandma Apple pie surprisingly delicious

If you order a coke here, you will receive a PET bottle with lukewarm contents, which you can also pick up yourself. What can I say... typical tourist trap, nice location but otherwise worthless.

Literally the worst coffee ever.

The place is quite big. We tried the kopstoot here which was great on a warm sunny day. They make their own jenever and we were told about how to drink the jenever by the staff here.

Cozy and good, friendly service as usual. I missed being indoors, but that's more for the fall.

Stopped in for some coffee whilst on a local tour. The coffee was great and the shot of alcohol with cream was even better, which was served complementary with our order. We also had chocolate cake was gorgeous. Highly recommend!

I’m really surprised by some of the reviews here. This is a family owned business and everyone was so nice to us! The owner was chatting with us about the history of the distillery. We ordered soup and sandwiches and I’m not sure where they get the bread from but it was the softest bread! (Please ship me some 😂) The dutch vegetable soup was perfect for the chilly rainy day we visited too. I also bought their small batch Jenever at duty free at Schipol!

Very nice, passionate people and tasty products

Beautiful place with terrace and delicious products! I recommend a liqueur tasting. My favorite is the Polder walk. Always cosy. Whether it's for a coffee, a sandwich, or a nice beer.

Barato y rico, para la zona que estas puedes comer un sandwich y sopa danesa por 10-15€ Trato muy agradable por parte de los trabajadores

Nice old restaurant, I ordered a coffee and a sandwich with young cheese and I got a free traditional liquor which was very good. Praise to the staff because I came before the kitchen opened and the waiter told me I had to wait for my sandwich, but they still served it early. :)

Amazing liqueur, food and friendly service. I was very impressed! Do definitely recommend the soup with the sandwich!

3.50 euro of an instant machine coffee is pretty steep, nor can you then access a toilet which is fairly standard elsewhere. The service is pleasant.

Ok for a quick bite, a coffee or a beer.