Gebaseerd op 2.154 reviews gevonden in 1 websites
Gebaseerd op 2.154 reviews gevonden in 1 websites
Nº 467 op 557 op Tilburg
Nº 8 van 9 Italiaans restaurant op Tilburg
Meningen
It has been temporarily closed for weeks and now suddenly open. We drove all the way here for nothing.
Amy T . 2025-04-09
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First got soggy pizza. Then I see mf big mouse walking g. I won't come to this store anymore.
Thijs Coenen . 2025-03-04
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First experience great, second time a disappointment In October 2023 we had a wonderful experience in this restaurant. The food was tasty, the atmosphere was good and everything was as it should be. That's why we decided to go back in October 2024. Unfortunately this time it was very disappointing. Where last year we got a delicious pasta, this time we got a dish with large pieces of garlic and a carbonara with more onion than anything else. It seemed like little attention was paid to the dishes. What surprised us even more was that the staff themselves seemed to have no confidence in the food. They were eating in the KFC restaurant! That was not a good sign, to say the least. The atmosphere had also deteriorated. Where it was still cozy and well-cared for in 2023, it now felt less pleasant. Unfortunately, the experience was so bad that we ended up going to McDonald's. Next time we would rather choose the competitor five minutes away, Happy Italy. A real disappointment!
Mathias Van hulle . 2025-02-18
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Once again I wanted to give the pizza a chance, but it was unedible. The cake looked underbaked, wet, I don't know if it was due to the amount of sauce and additions, but it wasn't tasty. But Aperol is the best in town.
Marli Buba . 2025-02-15
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The service, although very nice, is unconscious. The food was served at a long time apart, when one person finished eating and the other person just started, and the food itself was bland (Lasagna, Carbonara and pizza, we tried that). Only the salad was ok. The atmosphere of the restaurant was very nice, the restaurant was located in the city center.
Maksymilian Kołcun . 2025-02-14
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What a stupid place this has become. Placed an order twice, both failed. Didn't get any food (paid). It is no longer the way it used to be and there are hardly any staff around. Really deteriorated considerably. Just bring it back after how it was with staff and service. Instead of an online ordering system and hardly any staff or service.
M Akel . 2025-02-09
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Calm. No bum actions here. At least, not yet experienced.
Given Drive . 2025-02-05
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Their pasta is very good! Big flaw, the service!! It's very slow. Dishes are not served at the same time. So complicated to eat and enjoy the moment together..
Carla Gonçalves . 2025-01-11
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Delicious food and very friendly staff. The food was ready within 10 minutes and was very tasty. The chef came by to check if everything was okay and was very nice. Be sure to visit us sometime.
omar soliman . 2025-01-07
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We have not eaten there yet but you cannot reach the restaurant. We have called several times but it cannot be reached. The restaurant is open but we cannot call. This is very bad. We will see if there is a seat.
Femme Lens . 2024-12-30
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Long food preparation, food is good.
Edvard Jerenkevic . 2024-12-29
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I am not an easy eater and I really like food that tastes good, nice spicy garlic, etc. After explaining how I want my pasta arabiatta, Joelly made it perfect! Thank you 🤗 see you next time
Ozkan Muzik . 2024-12-17
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Very nice and friendly employee
Millen Gebremariam . 2024-12-14
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Top restaurant! Food came quickly, was tasty 😋, nice staff, and nice seating areas. Highly recommended!
Djembo5 . 2024-12-12
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Not the Italian, but still very tasty pizza with good service from Crina and a nice atmosphere to catch up
Tom Reuvers . 2024-12-10
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Half the items on the menu not available. No sensible card payment. Rude service. Overcooked noodles.
Julian Knapp . 2024-12-07
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Such a nice Vapiano! Good atmosphere, not too busy (on a Thursday evening) and the food was delicious, as I have come to expect from the past.
Laura C. . 2024-12-05
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Excellent service, we can order at the table again instead of with QR. Always excellent quality food.
Nina W . 2024-12-05
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Food was good! We got served by Crina in Tilburg, very sweet and polite server. Thankyou🙏🏼
Fehim Foric . 2024-11-27
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Super tasty pasta and nice children's pizzas. Staff is extremely friendly.
Suzan . 2024-11-26
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Delicious pastry and appetizer. I was a bit wrong about the size of the Bruschetta 🤣. Tip: don't bring the meals at the same time... but that doesn't spoil the taste and fun!
Roy Bax . 2024-11-22
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We ate here on our first evening in Tilburg with my wife and our two children. Everything we ate was terrific. My wife and I ate pasta, our son ate pizza. The presentation of the pizza was very nice. The restaurant was incredibly clean and tidy. Thank you very much to Kisha for taking care of us. His energy is so good that we will come back for him. I definitely recommend it.
Gizem Akay . 2024-11-20
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Overall it is a delicious, clean, tidy and well decorated place. My wife's pasta was very good but mine was a bit doughy although the sauce was nice. The waitress is a very sweet person. Her name is Kisha. Many thanks to her for her smiling face. And I didn’t like ordering online.
Ali akay . 2024-11-20
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I'm still sitting at a table there, but I already know that I won't be coming back here. The food is too "hip", just like the service. It has its pros and cons, but in my opinion it doesn't do the atmosphere any good. Everything must be paid in advance. Super large bar. But simply ordering a drink at the bar is not possible. The food is too extra. That doesn't necessarily make it tastier. A simple carbonara is no longer a carbonara because of all the extras. Spaghettini's instead of spaghetti, which makes it heavy, less airy than the intention should be. Not bad, but certainly not very nice either, could be a lot better, just like the music that plays more in the foreground than behind it. Too hip, too much extra, not my thing
P Ausems . 2024-11-16
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I like the lasagna and the dead bye choclit
Jos van Aarle . 2024-11-14
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Super nice place to eat, also very nicely decorated. Highly recommended! The tiramisu is terrifyingly delicious. (Coming from a tiramisu lover)
jojo siwa uwu . 2024-11-08
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Quality price good, many tables full of plates from previous guests, clearing up faster, running looks neater. Operation takes a long time.
Bart Vennix . 2024-11-08
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Delicious pizza and also a fantastic tiramisu.
Stephanie Hamers . 2024-11-08
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I've never had such a bad meal before! Picked up pasta, it was cooked way too long, it looked like soup. No taste at all! We ordered a salad, which looked like it was three days old.
Lenneke Horsten . 2024-11-08
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Very tasty food and friendly staff. Nice place with a nice atmosphere
Martijn Van den Ende . 2024-10-31
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Tasty and affordable, enough place to sit and plenty of choices on the menu
Suus W . 2024-10-28
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The food was not tasty, there were 3 of us, 1 got food until it was gone, then the other got food, then it was gone and then the last one got food. The first person who got something also waited for the rest until it was cold and then started eating anyway. Also 3 pieces of chicken in the pasta, really stingy portion proportions. Then ducking got sick from eating it. Really pure misery, otherwise nice staff. But no dog in sight on Saturday evening, Vapiano Tilburg your days are numbered.
Linda De bruijn . 2024-10-26
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Today I ate here and enjoyed the pasta Gamberetti e Spinaci, really delicious! We immediately received a friendly welcome and the food was on the table within 10 minutes. The flavors were perfectly balanced, with fresh ingredients that really stood out. The atmosphere was cozy and relaxed, which made the experience even better. I will definitely come back here to try more of the menu and enjoy the great service!
Glam by Dounya . 2024-10-25
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There were 3 of us there, the pasta came 10 minutes earlier than the 2 pizzas, surely it can be organized that everything comes at the same time so that you can all eat at the same time? The food is excellent, tasty pizzas and pastas, Many staff only speak English, so I speak Dutch even when they speak English to me.
Dennis Copal . 2024-10-25
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Vapiano is a quality Italian restaurant chain, with gentle and kind servants. The prices are moderate, but the food is really good. Of course it is based on traditional Italian cuisine, composed of pastas, pizzas, ravioli, risotto, lasagna, with several antipasti options. Would highly recommend if you would like to have decent Italian food.
Arda Ozkan . 2024-10-25
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Great food, very friendly staff ❤️ We will return soon. Thank you
Tiberiu . 2024-10-24
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amazing service, great food, great serving! very friendly staff
Serban Voicu . 2024-10-24
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What use do you have a phone if no one answers? Hanged on the line for 7 and 10 minutes but exactly no answer 👎🏽
Shariselle van Eijma . 2024-10-23
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The ambience was nice. But that was all the positive things I have to say. The service staff was slow, unmotivated, not attentive. We sat at a table for 20 minutes until the dishes were cleared away by the guests in front of us! The table was just wiped larifari. There was almost nothing going on. The pizza maker was great! Very friendly, fond of children and always ready to smile. The food was definitely not worth the money and I am annoyed to be served such poor quality and untasty food for such high prices. The only advantage is that you order at the table using your cell phone.
katha k. . 2024-10-21
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We went to Italian restaurants in Tilburg yesterday and today to assess the quality, so in one word, it was a tragedy. The Vapiano restaurant was associated with quite good food and in fact it is ok, but the staff treated us like thieves, took the order incorrectly, we waited about 40 minutes for our order to be processed, and then I found out that I would not get the ordered dishes because the waiter took the order incorrectly, I do not recommend it to anyone It is better to go to MC Donald's restaurant across the street because we are sure that we will get our food. What's more, I and my whole family can recommend Happy Italy, where the food was equally good, quickly served and nice staff who were always friendly and were able to recommend dishes that we were delighted with. so in one word, think twice about whether it's worth going there (prices are also better in Happy Italy)
Arkadiusz Robak . 2024-10-21
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Very well attended to by José in Tilburg!
yuli alejandra Campo ospina . 2024-10-21
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Me and my partner came to have dinner at this place despite the reviews and while initially the food didn't seem that bad we both suffered quite bad food poisoning after the fact so I wouldn't recommend this place at all.
Ladislav Kopčan . 2024-10-17
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My pizza initially did not have the hot pepper on it, I inquired about this and action was taken immediately. Unfortunately it was no longer available, but there were other peppers that they had, with these on it it was a pleasure! Nothing to complain about!
Tycho Hoevenaars . 2024-10-16
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Nothing to remember but company. 😛
Porwij Mnie . 2024-10-15
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The staff does their best, but there is no one at the helm. As a result, we received our meals separately with 10 minutes in between, had to ask 3 times where the extra bread was, this arrived just before the lasagna was finished, a shame, it was such a good restaurant, as the reviews have shown this in recent months. It is a structural problem and we will not enter here again.
René . 2024-10-14
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We didn't get the dishes at the same time so we largely ate separately. The food is ok but the service is terrible. I had to ask 3 times for the portion of bread when my food was almost gone. No one seems to know what the other colleague is doing. Is there a witch's cauldron, no longer the vapiano we were used to. Had to take another dish home for my son....AFTER 15 MINUTES someone came to say that the spaghetti was gone. Apparently there were also problems with the orders that were picked up. Was the last time.
brigitte raets . 2024-10-14
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We received great service. Nowadays you no longer have to stand in line for pasta like you used to. So you can just find a nice spot and eat at the same time. The pasta tagliatelle with pesto and shrimp is my favorite and the coffee is always good too.
Nadine de Jong . 2024-10-12
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Excellent service and for the low price you pay (we had an extensive meal and drinks for €41) you get more than what you paid for
Coja Janssen . 2024-10-02
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The food is trash I ordered spaghetti a la carbonara, and the food doesn’t have no flavour I do not recommend nobody to eat in this restaurant very bad food ! 👎🏻👎🏻👎🏻👎🏻
mulatux tuc . 2024-09-29
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Very bad service , the personal wanted to take the order before bringing the menu first . I ordered for desert crema di Nuttela and they brought something else , when I asked what it was what they brought ,they didn’t know . We ordered 5 pizza s , they brought only 3 and for the other 2 we waited 20 minutes . They charged the bill before bringing the food, as we were running before paying , that was really rude . The restaurant was almost empty , only 2 tables , and the waiter got wrong the orders, that was unacceptable . We will never come back at vapiano’s because we had a very bad experience.
Alexandra . 2024-09-28
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Downright bad, both the food and the service. This will be the reason to pay in advance.
John Verhoeven . 2024-09-23
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Terrible food and bad service, never again.
John Verhoeven . 2024-09-22
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Normally I quite like vapiano as a “budget” option after a day out. Today, however, was very disappointing with raw pasta, no seeds and large pieces of garlic. Overall disappointing
Ingeborg . 2024-09-20
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Super tasty and super friendly service. Definitely recommended!!
Lana Van der Meeren . 2024-09-20
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I ordered from Vapiano on Uber Eats and received fully soaked bag, where soup did not have a cover and was spilled. Not a great experience.
Amelia Wilk . 2024-09-18
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there is mouses running around at night.
Senna V . 2024-09-17
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Nice taste. Quickly prepared and delivered. Nice staff. Pasta, for me, slightly overcooked. Otherwise excellent and value for money.
Joeri Prinsenberg . 2024-09-16
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Food and service were really great. Came here to enjoy the delicious pasta
Jasmin Ahmed . 2024-09-14
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Been coming here for years with a cozy home vibe, service is always perfect and very friendly staff. Food is always prepared quickly. I love the pastas they are to die for, especially the ratatouille and the cream pastas.
Raya Reta . 2024-09-14
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great, service 10000000/10 food 1000000/10 and nice vibes came all the way from be to eat vapiano because i 🫶 vapiano
Saleha Reta . 2024-09-14
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Don't come here for the gluten-free pasta, they offer this as an alternative, but they did tell me that the GLUTEN-FREE pasta is cooked in regular pasta water with gluten. This means that the GLUTEN-FREE pasta is no longer gluten-free. Then I asked several employees which sauces were gluten-free. No one, not even the chef or manager, actually had an answer to this. The answer I received was that all sauces are “probably” gluten-free, but that it would be best to go for a tomato sauce to be on the safe side. It is very special that no one knows exactly what goes into the sauce, not even the manager or chef. It's a shame if you think you can safely eat somewhere with a gluten allergy and then cross-contamination and ignorance about your own products are treated in this way. This mistake left me in pain for weeks. I hope to inform others with a gluten allergy/intolerance about the working method of this Vapiano
anouk bolhuis . 2024-09-08
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Tasty, very affordable pasta Lots of seating Ideal for a quick lunch, not for a fancy dinner Delicious ice tea
Vie Verheyden . 2024-09-08
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Nice experience. Had a delicious meal again. We received good help with the explanation of how to order and the chef came to ask if everything tasted good. Top. Nothing to complain about.
D Borg . 2024-09-07
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Vapiano has deteriorated so much over the past 5 years, better to hire real catering staff than foreign students, ordered pizza with pesto sauce, well they didn't even understand it at first. Afterwards we received pizza, the pizza was not even cooked, the pesto cream sauce was dripping right off. It also seemed as if it had expired, a bit sour. Before Corona, the system and the food were 1000x better. The staff has no heart for good food, bread was so tough, as if it had been baked in the morning. Jars of oil not replenished, plants were dying, this could continue until tomorrow. ALL in all very bad food and staff, if you compare with the early times can vapiano. I know how nice vapiano can be, quite a shame actually
Nasss R . 2024-09-06
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Moderate food for high prices. I ordered lasagne, it says “it takes at least 20 minutes to prepare” on the menu. It took 50 minutes. My friends’ lasagne was not even in the oven after 60 minutes. He cancelled it, got a refund, and got out hungry. The staff said it was “too crowded”, but there were at most 15-20 people at this huge restaurant.
Tunahan Akbulut . 2024-09-02
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Very impersonal due to ordering via QR code and drinks brought by a robot. The staff working there don't even greet you. And the quality of the meals is also disappointing. Not again anytime soon
Michel Verhoeven . 2024-08-30
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You will find the tastiest, fresh homemade pasta here! I love the pomodoro and ravioli. the desserts and their own ice tea are also delicious. the pizza is nice and authentic. nice staff. For an Italian, beautiful experience with the best service and customer friendliness, definitely come here!
Lily de Hart . 2024-08-25
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It was cozy and tasty, but it's a pity that not everyone at our table got their meal at the same time.
Jesse De Maertelaere . 2024-08-24
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The food was delicious and the service was friendly. Unfortunately, you couldn't choose spaghetti for the carbonara when ordering online, so we ordered this dish directly from the service desk. As a result, this dish came much earlier than the rest for the three of us, so one person was finished before the other two even got their main course. Furthermore, one of the mineral waters we selected was not in stock, so we opted for another brand in large. This order could only be fulfilled by receiving 3 small bottles. When we paid for our order with a card, the roll of paper was also empty. All in all, a rather bumpy visit.
Vanessa Möst . 2024-08-20
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A terrible experience. Empty restaurant with loud music on toilets. No staff member wishes to take orders, which must be done via the Appingedam at reception. When the ladies spoke to me about it, they immediately said I would call the manager. Shrugging her shoulders she did so and then it took another 15 minutes before he came. In the meantime, it was his grandson's birthday and we decided to eat elsewhere. The manager didn't answer, but I'm now coming to take the order and offering free dessert. Our answer was that it was not binding that the grandsons had been here before and found that it was much worse than then. So we left and continued his birthday wishes elsewhere at Happy Italy and to his satisfaction. So just avoid Vapiano
Ad Machielse . 2024-08-19
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Vapiani is always a good place for good food. You scan the barcode at the table, order your food, choose the ingredients and pay. The food is delivered to the table. We were very satisfied, the service here is excellent and very friendly. The food was hay and frisvh and very tasty. For allergy sufferers there are easy-to-understand icons regarding the ingredients, e.g. milk bottle for milk, etc.
Carsten “Max” Perkampus . 2024-08-16
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Food was good, service was reasonable considering the robot brings drinks, order via a QR code, unfortunately it is only on one side of the fixed container in the middle of the table, tip put 1 on both sides, just as easy, the service comes alone bringing the food so personal service is not really there, the rest is fine, but I still like the personal approach by staff, but it is the future.
Jaap DE Jong . 2024-08-14
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You can enjoy delicious food there
Monicasof Sof . 2024-08-12
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I ordered pasta carbonara but it was terrible. Sauce tasted like water, I had to look for the bacon, too much onion and I had asked for extra bacon, I didn't normally pay €15 and I only took 2 bites, rancid!!
Samy van der Velden . 2024-08-03
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The food was good, nothing to complain about! The staff is friendly, but not very hygienic at first glance. Waitress is wearing gloves, but her fake nails show through the gloves. She doesn't change the gloves when she changes actions (it seems) and also touches her face several times and then continues eating. The doors of the counter are also disturbing (when I was there it was also quiet so it was more noticeable). The doors squeak very loudly.
Marieke Mensink . 2024-07-29
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Nothing a like few years ago, too expensive for a terrible food
Ibrahim Hakan . 2024-07-28
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Very poor service, staff cannot speak Dutch. Waiting time is extremely long. Only pizzas are ready quickly.
Joji Montana . 2024-07-27
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2 out of 3 pizzas undercooked. They are also becoming smaller and less invested here. Smaller than Vapiano Eindhoven. Dessert was not brought after 20 minutes, we had to ask for it ourselves. No excuse, nothing. Dirty plates were not collected. Toilet filthy. This is not catering worthy!!!
Sophie Verstappen . 2024-07-26
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last time I ate the calzone it was cold inside :(
dago . 2024-07-24
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It's a shame that so little cheese is added to the food and otherwise you have to pay an additional 1.50
Simon . 2024-07-24
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Vapiano is no longer Vapiano. Staff only speak English, so for a person who does not speak English and wants to indicate something, then it is a drama. Prices have become terribly expensive, you literally pay for every gram of something you order (even chili for God's sake).. while in the past you get bread free and vegetables are just part of the price of the meal itself and you could choose whether you want something or not. So think 10 times before going to Vapiano
Bob Rob . 2024-07-21
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Super Service! and super delicious food :)
Sabrina Giovinazzo . 2024-07-08
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Nice place and food is amazing 🙂
Miroslav Tomčišák . 2024-07-05
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Lasagna was cold inside, the sauce was dripping from it and was just wet. Just nasty. I said something about it and that I would rather have something else, but that wasn't possible at the time, but the pasta that I ordered also smelled and I'm not a fussy eater. Spent $50 and literally walk out hungry.
Brinky De Bink . 2024-06-30
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Poorly accessible. Just tried to call 4 times to report an error in my order, they still don't answer.
Kaylee van den Heuvel . 2024-06-30
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Just picked up. When we got home we opened the pasta. 2 of the pastas barely had any sauce. The pasta was really dry! The pasta Alfredo literally only contained 4 pieces of chicken, which is ridiculous for 16 euros! Tried to contact you by phone. Unfortunately 3 times without result. There was no answer and the connection was disconnected. The three of us had to pay €50 for 3 pastas... very disappointing
Evangelia Sipakis . 2024-06-28
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We were here at 12:10 p.m. and no one was at the counter. Then we ordered food. After 25 minutes we were told that the oven was on fire and the pizza had to be made again and we had to wait another 15 minutes. We then said please cancel, the children are hungry. The supposed manager said I can't cancel anymore because you can't cancel after 15 minutes.
Supinya Lo . 2024-06-28
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Pasta (spaghetti) looked like it came out of the microwave. A slab of mass. After receiving a new portion, there was little to no taste to the pasta. The baguette I ordered had more flavor. Fortunately the beer still tasted good. One time for me.
Maurice De groot . 2024-06-28
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Good food, decent prices, not a super long waiting time!
Sierra Freed . 2024-06-25
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In a word... respect... in another word... fantastic... Thank you, thank you... Friday evening was in danger of falling apart (after a failed reservation on another occasion). luckily there is Vapino!!! Fantastic start, respectful and stylish with class. very nice staff and as far as the service and labels are concerned 10 +. my surprise evening was saved and in fact it was ten times better than I could imagine. the food was delicious and believe me I am picky, really but also really thank you for delicious food and a beautiful romantic evening in a perfect atmosphere. Top ten in all respects, politely polite, just as it should be plus ten times better. thank you very much and see you soon,❤️❤️❤️❤️Paul and Pawel
Paul Janssen . 2024-06-23
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Saw my food ready, but no one could bring it, so I went to get it myself, which is scandalous, only here in Tilburg.
ABDER MADI . 2024-06-22
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Bad service why im a listed -first of all, the employee, a light-skinned lady, starts a discussion about well-cooked spaghetti, - gossiping behind the counter about how my kind, my race, is always picky about well-cooked spaghetti, not correcting that he offers good service, something you don't do -tip number 1 never argue with guests, treat people well and give them a good evening of service - I've never heard of the fact that you have to indicate when ordering that your spaghetti is NEVER overcooked! - TIP OF THE DAY Don't let the robot do all the work and just crack on its back, walk and bring drinks yourself, the place is already pretty empty, and don't get angry - visited by a mouse that was constantly playing, please make sure your pets stay outside, - managers without standards and were scandalous to the guests!!
Jozef Valentijn . 2024-06-22
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Funny being served by a robot for the first time.
Freek gillissen . 2024-06-20
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We had to wait a very long time for our food and we didn't get it at the same time.
Britt van der Ligt . 2024-06-11
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Food was cold. Asked if she wanted to warm it up and it was still cold afterwards.
Dagmar Van Biljouw . 2024-06-06
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Good good, OK service, not the fastest though. The robot waiter is good.
Nick Prudhoe . 2024-05-29
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Excellent Italian restaurant, spacious, good value for money Drinks are delivered by a self-driving robot, quite funny
Richard Maaskant . 2024-05-29
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What a drama, the staff explains to you once how it works and then they don't talk to you anymore. Food and drinks are brought via a robot. There were a lot of people eating and working on their laptops. How cozy. Despite the lack of staff at the table (I was not aware of this before I entered), you pay 5 to 6 euros for a homemade lemonade. Food was okay. Not worth repeating if you want to sit comfortably.
Beau . 2024-05-27
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I loved the food, it was fun to go to an Italian and no one criticized us for ordering pizza with chocolate🤣🤣🤣. The service of robots and humans, both great and😀
Itzel Alejandra Salcedo Dominguez . 2024-05-24
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Quite huge restaurant, various of places to choose, menu from QR code, drinks and desserts bring the robot, main dishes waitresses. They can improve the robot, he stops too far from the table, it's uncomfortable to reach for the order. Also when you come inside nobody greet you and employees are not too fast to come to you. I didn't received spoon for the whipped cream on my hot choco, also my friend needed to ask twice for her coffee, because there was some miscommunication beetwen employees. Chaotic. Food, desserts and drinks were all delicious. We ordered risotto and 2 pizzas, also 2 desserts and 3 drinks. Atmosphere was pleasant, light not too bright, nice colors of the furnitures, walls, ceiling... I'm not a fan of their stuff but probably I will come back just to eat some tasty food ;)
Martyna Serek . 2024-05-20
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Het is mogelijk dat deze tijden niet helemaal juist zijn op speciale dagen. Neem altijd contact op met het restaurant
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Zeer ontevreden over alles. Ten eerste vonden wij de bediening ontzettend slecht, de man die ons hielp was heel kortaf en zeer onverschillig. De porties zijn erg klein, en de glazen wijn die ze schenken schandalig wat je voor 2 slokjes wijn moet betalen. Het leek alsof het eten in de magnetron was opgewarmd. Ik ben hier vaker geweest en had nog nooit eerder zo'n slechte ervaring bij Tredici.