Verhage in Wijk 07 Centrumgebied

The appearance looked nice at first glance. However, after we had to wait quite a long time for our two healthy sandwiches, I received them on a dirty plate. There were caked-on food residues on it, yuck!! Unfortunately, the sandwiches were not fresh; they had been reheated. My husband's sandwich had grill marks. The rolls were impossible to slice, they were so tough. Very poor service; I would certainly not recommend this place. The Food Inspection Service should really take a look inside the kitchen....

Ordered food at 19:05 that was supposed to arrive between 19:15 and 19:45. At 20:30 still nothing. So I gave them a call; after 4 attempts, someone finally answered. The delivery driver was on the way and would be almost there. After 25 minutes, still no one. Called again; it took 5 attempts to answer. Yes, the delivery driver was on the way, and sure enough, he was standing at the door. The delivery driver had indeed probably been on the road for half an hour, because all the food was cold. So, too bad, but ordering from Verhage is not a good idea.

It takes way too long. Even when the place is empty, you wait fifteen minutes for your fries.

Since we had eaten at Verhage in Rockanje the day before and were absolutely thrilled with our meal, we wanted to have another delicious meal here. The food definitely deserves 5 stars; we couldn't complain about that. However, the tables were very dirty; we had to clear our own! Dirty dishes were piled up on the other tables, and the staff were standing behind the counter chatting over coffee. Even when orders were being taken, the dishes were left on the tables. Sorry, but that's unacceptable. In short: Food - Excellent Service and Atmosphere - Poor

A simple croquette and sandwich apparently takes 40 minutes to prepare, even though there was hardly anyone there. It seems like the business is run by children. After visiting Verhagen twice at different places, it remains a bad place.

Takes a long time, noise nuisance, expensive

I won't give more than this, well done Verhage, it really can't get any worse. Eating 12 min. late, Louw, a croquette that looks like it exploded, bad to veeeeery bad, this place has no right to exist anymore. I think this is the worst snack bar Hellevoetsluis has to offer. And they call this a croquette, in what universe? We took it straight out of the bag, scandalous that you still have to pay for that, I'd say just close that shop down.

Bad Sunday 21:14, I arrive, but I can't steal anything anymore because they are already filtering. I don't think that's right.

The wait staff made mistakes by bringing the wrong food (numbers are on the tables), and the table next to us was supposed to be cleared but this was not the case. The food was lukewarm and lacked flavor. The loaded fries stew was more fries than stew.

This Verhage is quite a step up from the other Verhages I know. The service is nicer, and the staff are friendly. The lemonades are very delicious and definitely worth recommending. The iced coffee was also good, maybe a little too sweet, but still enjoyable. As for the food, the burgers are actually very tasty and much better than what I’m used to at other Verhage locations. The fries are okay, but the twister fries are definitely better than the regular ones, though that also depends on personal preference. Still, I’d recommend the twisters. In the end, it is still a chain snackbar, but this one is better than most. The QR ordering and payment system also makes things very easy, although they can still take orders at your table. 3/5 stars from me.

Ordered for 6 people and had it delivered. The fries were almost cold, the large banana milkshake (2x) had absolutely no taste, the chicken spring roll was full of grease, and the top half of the bun was missing twice. The peanut sauce trio (2x) had peanut sauce for only 2 meatballs. It was the first time, but also the last.

Restaurant located in a beautiful shopping center. Good food and friendly staff.

Great burgers! Really delicious!

Everything is always clean and tasty. Favorite: the slice. Too bad the toilet was broken.

Soggy fries, Bami snacks not cooked properly, breading on one side completely soft, spring rolls cold and greasy, cold cheese soufflés, all after waiting 45 minutes. This was the first and last time I have been here. 1 star is still too much. It's a shame that Deurloo is closed on Mondays; it's always good there.

Cozy and nice decor, the food is good and the price

I paid a visit today. It is sad to see what the staff is making of it. It is such a beautiful place with a nice menu, but then you see unmotivated employees just hanging around and loitering, while the tables are piled high with dirty plates and glasses. Customers complain because they are not being noticed or receive their food late. I wish these employees had more motivation to do a good job.

Just ordered from Verhage via Thuisbezorgd. After waiting 1 hour and 45 minutes, it finally arrived. The schnitzel and stroganoff sauce were cold, but really cold. I called to say it was cold. Now they are bringing a new one and I have to return the old one without a sorry or any excuse whatsoever. I find this really strange. Anyway, after I called about the schnitzel for my children's mother, I went to eat myself and guess what? The bacon burger was cold and the chicken bites in the salad were cold too. Verhage Hellevoetsluis, if this is your standard, I would be mortified. In any case, I will never order from there again. Sincerely, Daniel Verkamman

The distance to my address is only 950 meters. I ordered a veeeery simple meal: 3 chicken burgers and fries. 50 minutes ago, I received a message saying the delivery was on its way. I’m still waiting. Seeing that comment about the mouse, I’m definitely never ordering from there again. Disgusting!!!

What road pirates those delivery drivers are! If they aren't acting life-threateningly on the street, they are blocking the entire city center with their scooters and souped-up bikes!

The food arrived an hour and a half after calling twice; we only got fries and nuggets. On top of that, they were COLD.

Nice place, but the fries weren't cooked properly and the snacks weren't super hot anymore. This is probably because they had been out of the fryer for a few minutes before they were packed.

The staff is grumpy; they just leave customers sitting there while they are busy with other things. Carts with trash and goods drive through the shop while customers wait for their order to be taken. And when they do take the order after an hour (if not longer), they say they brought it the wrong thing. No cutlery, veal croquette instead of beef croquette. When you point this out, they shift the blame onto the customer. "Then you have to ask for a shredded beef croquette." That is not on the menu. A cleaning course would also be useful regarding cleaning. That was a one-time thing, never again. And I wasn't the only one who was truly perplexed. Cold coffee. Still had a sandwich with the frikadel speciaal. There are plenty of eateries around; we would recommend another place. Because you don't clean where customers are sitting and eating. The staff could also be a bit friendlier to the customers. I'll order my matcha somewhere else because that looked terrible too. A big fail, this Verhage.

The online order takes a very long time, almost more than 2 hours, it's really not normal.

Verhage Hellevoetsluis had better stop delivering. They are always (and I mean really always) way, way, late. Just now I had to wait 2 (!) hours for an order again. If you cannot deliver on time, then don't accept (delivery) orders.

I ordered online for delivery at 5:30 PM. No complicated fuss regarding the order. I find it utterly scandalous that it still hasn't been delivered by 7:20 PM. I even called around 6:40 PM to ask where my order was. This is also the last time I will ever order anything there, or even go there to eat at all.

1.5 hours took them to come to my table. Then after ordering, it feels like they were talking a whole week to make a simple order for 1 person only. Horrible!!!

Terribly slow service, it takes a long time before you can order something and even longer for it to arrive at your table! Never again.

Nice place, friendly staff, but an endlessly long wait for food. When inquiring, they said it was busy. At other Verhage locations it is also busy, but you always get your food quickly... too little staff in the kitchen...

Great, ice cream at normal price and free dip!

Expensive ice creams for the minuscule amount of soft serve you get....

Sorry, but this place is particularly bad when it comes to soft serve ice cream. The waitress made it within 5 seconds and you could see it, or rather, couldn't you?!! Oblihoorn normally had ice cream in it, that's true, but so little that it didn't even come 2 cm above the cone. They also had a kids' ice cream which had slightly more in it than the more expensive one. Every other customer got the same minuscule amount of ice cream. I could get rich like that too, really, unbelievable.. It was the same with the ice cream half a year ago, that's why I haven't been there in a long time. We thought we'd give it another try on King's Day, maybe it would be different now..... apparently not.. so I won't be coming here again, just like at Verhage Barendrecht, same story with the ice cream. If you want nice friendly service, good food, and a normal-sized soft serve ice cream, come to Verhage Rockanje, because they do understand how it's supposed to be done there! So it is possible at Verhage..

Modern fast food restaurant. Service isn't the fastest. Various selection of burgers, fries, ice cream, and coffee.

Unbelievably delicious fried egg with carpaccio👌 it was ready within 5 minutes

Great value for money. Great crispy schnitzel. However, the service was slow.

Ordered via Thuisbezorgd, where a delivery time of 20-45 minutes is stated. It is now an hour and a half later and it still hasn't arrived. After calling twice to ask where it is, first they say they are working on the order, and then that the delivery person is on their way. We live 4 minutes away. Better to pick it up or never order again.

I placed an order here and it has already been more than 2 hours. An hour ago I called and was told it would take another 10 minutes. An hour later I called again and was told again: “another 10 minutes”. Additionally, I got someone on the line who barely spoke Dutch, making communication very difficult. Honestly, this is not a company where you should order anything, unless you are willing to wait hours for your order. Very poor service. Verhagen, Hellevoetsluis Very bad stay away

Waited 40 minutes and the food didn't arrive.

We ordered and we didn't get our food after waiting 40 minutes.

The fries are delicious here, and the restaurant is otherwise clean! However, they clearly lack a manager in the evenings. We've eaten here twice now around 7 p.m., and while we were still sitting there, they just put all the chairs on the tables! And they were supposed to be open until 8 p.m. This evening, we arrived at 7:10 p.m., and again, almost all the chairs were already on the tables, even though there were still people inside. We walked right past this time...

Delicious food, Very friendly staff, Order arrived quickly. I'll definitely be back.

The mouse at the bar speaks for itself. Basic hygiene standards are lacking. I don't recommend it 😳

a place that is definitely recommended

Ordered 2 x Loaded Fries Stew + snacks (via thuisbezorgd.nl). Delivery was far too late. Verhage Hellevoetsluis didn't respond for 20 minutes after the delivery time had passed, but they finally answered when we called from a different phone. "Delivery person is on the way," was the message, and he arrived far too late. When we walked inside, some of the food from the paper bag fell onto the floor. The containers turned out to be on their sides with the lids off, soaking the bag and creating a hole. The delivery person was apparently aware of this beforehand because he checked the corner of the bag several times before ringing the doorbell (checked via the doorbell camera). The food remaining in the containers was stone cold and soggy. Truly scandalous. This was the first and last time I ordered from Verhage. After reporting this by phone, they promised a full refund...it could take three days...we'll wait and see. The order also appears to be undelivered (yet to be delivered), so you can't leave a review on Thuisbezorgd.nl... Clever...

we ordered a carpaccio sandwich, loempia and loaded fries. the carpaccio was half cold, and the loempia wasn’t made well at all. you could taste that the bread of the sandwich was the only thing they warmed up. For the service, the food was decently quick done, but it took a really long time for them to actually bring it. It was just waiting to be picked up for over 5 minutes

My order arrived cold. About 10 minutes after delivery, I called to discuss our daughter's bedtime. The employee was disinterested (as always, even when we dine there ourselves) and couldn't offer a solution himself, saying he'd consult with the manager. Instead of the manager speaking to me directly, he routed everything through the employee. They then assumed the order had been delivered 30 minutes earlier, simply because the delivery driver had already delivered three other orders, according to the woman on the phone. Based on that assumption, they said they couldn't do anything, even though their answer was completely unfounded. If you can't reach an agreement with a customer, a manager should take over the conversation and offer a solution. That didn't happen here. Everything was blamed on the customer. Poor service and a manager who doesn't take responsibility. Furthermore, not a single "apology" or show of understanding, just a continuous discussion and a constant pressure to keep you going. If you can't offer a solution to a customer for any reason, understanding and an apology would be the least you can do. The manager has been the problem here for years. He never personally resolves anything and leaves his teenage employees to fend for themselves.

I hadn't been inside yet, but I have to say the salmon sandwich was delicious, and the food and drinks were reasonably priced, and it looked neat and cozy inside. I just thought it was a bit cold inside, but we'll definitely be back.

It took 2 hours for our order to arrive, and it was cold too! Last time for this. What a hopeless mess this is.

What a disgrace... It took three business days before you could even order. Then another three before you even got it. The staff was slow and had no idea what they were doing. There was one person wearing large black glasses...she had no idea what she was doing behind her back. A girl in a headscarf was still trying to mop with the tap running, all at a 1 km/h pace. When we saw another girl go to the bathroom with her gloves on and then walk back into the kitchen with them on...we left. The food wasn't a 10. The stew wasn't good. A one-time deal for us. You better walk a bit further...you'll have delicious fries in a cone.

It took a really long time before you were helped, and then it took an even longer time before you got your food.

Nice snack bar with delicious food. Friendly staff, who made a few mistakes with orders (takeout). We ate it there.

Ordered a menu, hamburger was not raw, reported it and received a new one 45 minutes later, new burger but took it with me again not good and red really not okay last time also. fries that were so hard you could throw someone's brains in with mud greasy

Dear Verhage, We ordered a beef croquette and were asked if it had any of that white filling. No, it didn't... and what we got was a beef croquette with a white filling. We eventually ordered and received the correct one, the pulled pork croquette, but we were able to pay for everything. However, we find the staff wearing black rubber gloves rather unhygienic. One person is constantly braiding her hair, while another is scrolling on her phone, only to then touch my food. They also handle money with the same gloves. I find this quite unhygienic and actually quite disgusting. Just take them off and wash your hands more often in between. I would appreciate hearing from you regarding the gloves.

As a Fleming, I felt just as I would in a Flemish chip shop with an on-site dining area; there was a big difference. The waitress was very friendly, and the food was beautifully presented and affordable.

If you say you will deliver the food in 20-30min, it should’t be 2h. Do not recommend..

I've placed an order twice now. Both times it went wrong, with the worst being that I called after an hour and a half, only to find they'd forgotten. When you call, you get an employee who doesn't seem to care.

My order took almost two hours to arrive; I even called once in the meantime! The food was cold when it finally arrived. Absolutely do not recommend ordering from here. I gave it one star because it couldn't be lower, but it's not even worth that one star!

Disinterested staff. Filthy business, and the kitchen is the same. This Verhage restaurant should close immediately and everyone should take a course in food preparation, cleaning, customer service, and workwear. NEVER AGAIN!!!!!! We were also amazed at how other customers were helped; unfortunately, we weren't the only ones with this problem. Close this place down and start a major cleanup, both inside and out. Get it cleaned up.

Terrible, the staff isn't very friendly and I had to wait over half an hour for 3 fries and 3 snacks. Worthless.

Disgraceful company! Placed an order over two hours ago, and when you finally call to ask if your food is still available, you get some kind of teenage chicken coop on the line. They're chattering away, yelling all sorts of things, but they don't speak to a customer. And then they hang up on you without mercy! Not to mention customer service, something they apparently haven't learned there... Last time we ever order from here! Waste of money and a huge waste of time!

We ordered food between 5:00 and 5:30 PM and wanted it delivered. At 5:28 PM, we still hadn't received anything. We called, and according to the manager, it wasn't even 5:30 yet. She told us the delivery driver was on his way and that they hadn't forgotten, our food would arrive in just a few minutes. At 5:45 PM, it finally arrived! The delivery driver said, "Sorry, something had gone wrong." We ate...it was super cold! We called the manager again...we weren't treated kindly! Too bad...Verhage has always been good to us! We'll never go back!

Friendly service. Good quality.

Terribly poor service after sitting there for 15 minutes. With three staff members for two drinks in an empty room, you ask where they are. The answer comes in a tone of voice. A rude child walking around. The dark-skinned girl. The service was already bad, but this is absolutely ridiculous. I'll check my camera footage today and reconsider what I'm hiring. You'll never see us again. That's no way to speak to customers.

People, don't order from here!!! I ordered food. It said it would be with me in 15 minutes. 40 minutes later, I called them. The girl said the delivery person was on his way, it could take another half hour. After half an hour, the food still hadn't arrived, so I called again. She said it was being fried now. I said, "What?" I said, "I want to file a complaint." I had to call the manager. I supposedly spoke to her. I don't know how old she was, but she looked like she was 17. I said my children and I were waiting 1.5 hours for our food. She said she was a mother too and that it was already dinner time for the kids. It was strange because everyone eats at their own time. She didn't want to give a discount or a refund, but only ice cream. I said no because my son doesn't eat ice cream. She said she put drinks in it. I said, "Just drink." I was angry when my order arrived without any drinks for my children. These people know nothing about respect. I'm sick for words. I'll never order from here again.

Ordered at 6:40 PM on Monday evening. 7:45 ​​PM, still no food. It would be here in 20 minutes. Called again at 8:15 PM. No problem, we're about to start. 8:30 PM, still no food. It's bizarre for a simple order of fries.

Unfriendly staff, service is terrible and staff has 0.0 experience, really a dirty place to have a coffee or something like that

Way too sad this food came quickly but half of it was forgotten like cutlery drink dose on the burger and I can go on like this I think this is such a shame because I liked coming here but yeah I will skip it from now on very sad this again guys really will not eat here not recommended unfortunately anymore

7 years ago, it was fantastic! Now it's an organization of young adults who don't know how to run a hospitality business. Customer service could also be much better! Protip: don't order anything there; you could easily wait an hour and a half longer for your food, which will then arrive lukewarm and incomplete...

The first time I ordered, I received half of it, and judging by the order, the guy had to brave an earthquake on the way... I called three times because the third time they only answered once. Now I've received a new order, see the photo below... I paid money for nonsense. I advise everyone not to order from here! Absolutely scandalous and ridiculous.

You have to wait two hours when your order says it will take an hour, then you have to call them before they come, and then it tastes like nothing. You're better off just throwing some in the air fryer yourself; it'll taste even better.

Very soggy fries, the staff was also rude and when we were not finished they took the food away and the food was also very expensive for 6 people

The service is attentive, but sometimes the food sits for a very long time before it's brought to the table, which makes it quite cold. When you look through the hatch into the kitchen, it doesn't look particularly tidy. I also wonder why children are working there? I doubt they know anything about hygiene in the kitchen. In my opinion, it's pointless to wear gloves all the time and then touch everything, from clearing the table to serving. Professionalism is a different story. For me, it was my first and last visit.

100% improved after the renovation, the whole atmosphere, the service, the space, the kids would rather go here than McDonald's.

We had to wait an hour and a half (!!) for our order. We called twice and were told both times that it was on its way. Well, it was, cold fries and snacks. The website didn't list the wait time. We'll never order from here again!

Our order had not been placed until we were told this after waiting for 20 minutes. Very poor quality in terms of customer service.

Just popping in for a drink... finally someone's coming... coffee?? She asks... why?? But okay... year one of us wanted coffee... black?? No... I want milk with that... ohhhhh... cappuccino then... NO... just coffee with milk... OHHHHHH... undrinkable... you know... bitter... idiotic place... I asked for a glass of tap water because I had a coughing fit... blue spatula... without asking... can I just catch it... restroom... sooooo gross

Unbelievable that you have to wait 35 minutes for fries and a frikandel, not recommended

Terrible service! Everything is slow, and there's absolutely no guidance or organization. It feels more like a playground full of inexperienced children than a restaurant. Absolutely not recommended!

We had a delicious meal at Verhage's beautiful restaurant. The food was delicious and the customer service was friendly. The iced coffee is really good too!

The food is truly delicious! And the toppings are generous. But the service is absolutely terrible. The girls are practically getting in each other's way. There was a girl with glasses serving us. She made quite a few mistakes. She told everyone, "Be right there," only to repeat the same thing 10 minutes later. She lingered at our table throughout the meal. I had a dog with me, and she asked all sorts of questions about it, even though plenty of people were waiting. Another girl wearing a headscarf was fantastic! She tried to smooth things over, apologized for her colleague, and so on. Finally, we had to pay. It was 16.90, and we paid with 20 people and were refunded 8.85. How so? We did mention this politely to the other girl. It's a good thing the food was really good, otherwise we wouldn't have come back.

We were very satisfied with our selection. Initially, the service was excellent, but as the store became busier, the service deteriorated. All the employees were very friendly, and the language barrier wasn't a problem either.

Very bad, not tasty, and terrible service. They're too lazy to walk around. They say yes to requests, but it doesn't happen. Once, never again.

A big disappointment. I wanted something to eat, so I took a seat at the counter. Before I could order, the disinterested young woman at the counter asked if I wanted to eat it there. I said yes. Then I had to sit at a table and someone would come over. There was only one clean table; the others were occupied or dirty. While I waited, the young woman started cleaning the dirty tables. Then a new customer came and she took their order. Then she continued "cleaning" the tables. It was certainly necessary, but meanwhile, there was a customer waiting who wanted something to eat. After a few minutes, I went home and turned on the air fryer. I didn't really feel like it, but you have to eat something every now and then...

I don't know why there are bad reviews, but this is a great place! I don't go there often, but when I'm nearby I always come here to eat. It's delicious, fast and not expensive!

They close earlier than indicated and accuse us of this by saying "I think we're closed."

When ordering or eating in, you have to wait five business days for your food, "yes, but there's a Wi-Fi problem." Do you need Wi-Fi to turn on your deep fryer? And then you finally get your food, and it's cold. The staff are all teenagers. Great place!

This was truly the last time we ordered anything here. The fries were awful. They were an empty shell soaked with grease. It looked like no potato had been used in them. How can a couple of teenagers run such a beautiful place without supervision? We recently ate in the restaurant itself, and the fries were absolutely disgusting then too. We wanted to try again, because yes, I do believe in chances, but no... NEVER AGAIN. The once beautiful and delicious snack bar is gone. Such a shame! It's a great location, but we definitely won't be coming back!

Super bad all really worst thing in Hellevoetsluis never order here

I had to wait over an hour and a half for my order, even though the website said delivery would take 15 to 20 minutes at most. I called anyway to ask where my order was. "Sorry, ma'am, I suddenly got busy," I was told, and I'm next in line. Ugh! First and last time ordering here.

We had a delicious meal at Verhagen in Hellevoetsluis. They have a bacon burger and snack menu. Well-maintained. The tables are clean, as are the restrooms. The atmosphere is cozy and relaxed. We'll definitely be back. Excellent.

Bought a delicious milkshake. They have a new location in Hellevoetsluis. It turned out really nice.

It was boiling hot inside...little ventilation...drinks took a long time...the food was fine.

Just ate here. First, we had to wait fifteen minutes for our order to be taken. Then we ordered two toasted sandwiches, a sandwich, and a pastry. When we tried to order the pastry, she said she had to check if the pastry had been taken out of the freezer. After waiting for 45 minutes, the toasted sandwiches and bread arrived. Then we waited another five minutes and still no pastry. So we asked where it was. The response we got was (oh, I forgot, I'm going to check now). Finally, they didn't have it, and she asked if we wanted apple pie. Well, that was fine. After waiting another 20 minutes, still nothing. So we went inside and asked, saying she hadn't heard. After we pointed this out, she angrily walked away. A very bad experience, and I wouldn't recommend anyone to eat here. The food itself was good, but the service was terrible.

Cozy and delicious. A small mistake was immediately replaced without comment and with an apology. Excellent service.

Got slush and it doesn't taste those colors 1/10

There were m&ms and bits of leaves in my slush puppy

Very nice service, wide choice on the menu, delicious food and even dogs are allowed.

Ordered on thuisbezorgd, arrived late; it can happen. Ordered carpaccio salad which literally contained a small piece of carpaccio, very unfortunate, I can't describe it as tasty. Garlic container 2x both started leaking so everything was covered Only positive is their children's menu, which arrived nice and warm

Yes, it is a snack bar. What can you say about that. A lot of dirty tables though.

After half an hour no food, no one reachable by phone. Not even the head office so really a top business. No idea if I will receive my order at all.