Wagamama in De Zijde / Duivenvoorde / Park Veursehout

Made a special trip to test my daughter, it was shut on a Saturday at 19:00. Official website and mall website says open

Great food with lots of options in the menu. Nice bar selections including Asahi and in a wonderful location!. New menu item for the winter - kare Lomen met Udon noodles either with Prawn or Chicken. Lekker! Staff continues to wow with their service and their is even a sit out right there on the first floor. Take away is possible too. All together a great experience.

I ordered through Thuisbezorgt, waited two hours, and still haven't received my order. I've called them four times myself, and they simply don't answer. I find the way this is being handled abnormal.

It started with a smaller menu, and they were out of white rice. Perhaps to lighten the load on the kitchen staff? I have no idea. But you'd think that with fewer choices, focusing on just a few dishes would result in better quality. My rice was hard and uncooked (how do you manage that), my chicken was lukewarm, and I also received a dirty glass.

Worst cocktail ever! They crossed out like %70 of the foods on the menu so we ordered a ramen which was supposed to be spicy, but was actually a less than mediocre ramen soup without any spices and salt! Very very disappointed of Westfield food court Also we told the waiter that we wanted to sit outside, but the door was locked and he didn’t approach to open the door either

Just wanted to grab a quick meal before going to the movies. I wouldn’t call the “Ramen” dishes ramen. I mean once you’ve traveled through Asia, this “Ramen” is an insult tbh. Broth was too watery, flat salty flavor, Sweet & sour pork bacon?,raw spinach leaves? Plain hard boiled egg?,Stiff rubbery noodles?..If you really want to have a taste of some good ramen in the Hague, please try a more authentic ramen restaurant in the city center. Service was alright though.

Just now, around 8:30 pm, I inquired with friends at Wagamama about whether we could still eat. Not all items were available, but there was plenty of choice. At the entrance, I mentioned that I have an onion intolerance. After some internal consultation with the receptionist at the restaurant entrance, this wasn't a problem either. Once at the table, while choosing items from the menu and inquiring about the onion content, I was told it wouldn't be a problem to make them without it. However, after a few moments, the waitress reiterated that it did contain onion. This process repeated itself about 5 or 6 times, until the waitress pointed out that the chef had indicated that I couldn't actually have anything on the menu. Of course, this was only mentioned after my fellow diners had already received their food. Furthermore, the kitchen showed absolutely no consideration for creating something without onion that I could actually have. To eat something, knowing the risk, I ordered a donburi. But this was the first and also the last time for me at Wagamama Westfield Mall Leidschendam.

We ordered via the QR code ourselves, but unfortunately, the service wasn't as expected. My main course was served after 20 minutes, my husband's after 30 minutes, and the drinks arrived after 40 minutes. The staff clearly tried their best, but there seemed to be understaffing and a lack of proper management. We weren't thrilled with the food either. The ramen was quite bland, only the beef had some flavor, and the rest of the dish consisted mainly of a mountain of scallions. The pad Thai was also bland, despite being labeled "spicy," and the portion was on the small side. Considering the price, we expected more. All in all, it wasn't an experience we would repeat.

It's still weird that you have to speak English with the staff. But it was really great

Best cheaf this Wagamama delicious food ❤️🙏🏼

We come here often and the food is actually always tasty, it can be busy on weekends so we prefer to go at the beginning of the week.

Wagamama used to be very delicious a long time ago, but unfortunately it keeps getting worse. The food quality is no longer there — no surprise the Paris location closed. During my recent visit, the portions were very small and the noodles were uncooked. I asked if it was normal, they said yes. Sadly, this will be my last time dining there.

Very small portion !! I kindly asked to the waitress if this was normal, I was told this was the standard portion’s size. I asked to the waitress if herself would pay 20€ for this much…. Her eyes facing down were a crystal clear answer.

Food was terrible. We felt cheated. We ordered the grilled chicken ramen noodles and received undercooked noodles in a bland and bare bowl of broth, what was supposed to be spicy. It tastes like unwashed spinache and for the high price of 19 euros, we expected more than just an unseasoned chicken soup with 3 types of vegetables thrown into a bowl. Service was ok, nothing special, took a while to get served despite it being quiet. Never returning here. It definitely left a sour feeling for the rest of the day. Also ordered the bao buns for 9 euros and you get two very tiny bao buns for this. The price is very high for the low value of food you get...

We eat Wagamama regularly (read, 2x per month) mainly in Amsterdam or Roermond. Visited this one 2x recently. So far, of the visited wagamama's, this is by far the best in terms of taste. The staff is a bit too American style for me (exaggerated, introductions, etc.). That could all be a bit less. Great place, good chefs!

The Chicken curry katsu is a classic delicious dish, and the lollipop shrimp is amazing. Service was great and Angelo was very courteous.

I love their food! Nice friendly staff and atmosphere. Worth to try it!

The food is quite good, the service terrible. Tried to give them another shot today as most other restaurants were quite full. Even with only 5 tables occupied the staff acknowledged my presence but let me wait for ten minutes standing at the entrance waiting for a table before I gave up waiting. With all the restaurants upstairs packed and this one barely having guests this restaurant will not exist much longer if they don't respect the time of their guests. Get some new staff please!

You can't call this ramen... They just use spaghetti and they charge more than €15 for it... A real disappointment for the money.

The food was very good, tasty and good portions. However, the staff was inefficient, with no sense of hospitality at all. Didn't look at the guests or guests waiting for a table. Really bad. If you want to eat here, just sit down and don't wait to be seated. Then order via the QR, because the staff will not come to you. It's a shame that a good kitchen is completely destroyed by bad staff.

Rice was too hard and not prepared well

I order a Curry Katsu Chicken here. I only get a container of chicken. At first I think my girlfriend is kidding me. I call this branch, no one speaks Dutch (fine) I report that there is no rice or anything, I first hear the manager shouting that it is not true and that I have to take a photo of the dish, then shouting at a certain "Ali" that he has forgotten rice again. I think great, I'll finally get my food, but no. Just have to ask for a refund for home delivery. I order here often, always good food, but don't pretend I'm lying about rice. Disrespect is something you can do at home. (If you're reading this, here's the photo of your riceless chicken, aso.)

Nice place to spend time with friends or family and enjoy japanese warm cooking, both meat and vege. Kind staff maintaining a friendly and attentive approach.

angelo did a creat job!!! the food was great.

This is the most RACIST, unpleasant and hostile environment for black persons. I am disappointed that a restaurant in an enlightened country as the Netherlands will exhibit such level of disrespect and hatred. My sister and I visited the place, we were looked at disgustingly and asked to sit and that we would be attended to later. However, we were ignored for close to 30 mins...it was so obvious that there could be no reason but our colour. My sister asked me..." hey, maybe this is an anti-black restaurant or what? ". We left deeply devastated and embarrassed. Very terrible place, we'll never visit and never encourage any black visitors!

The food is tasty, generally the side dishes and main dishes cost an average of 25-30 euros per person. The food came slowly, probably because the restaurant was full.

Dear..... It's been 3 years since I ate at Wagamama, and I haven't gone back to eat there since. I don't remember much about it, but I know that the food was definitely not tasty and it looked different than on the menu. I ended up leaving the food behind. I've never had such a bad meal anywhere. I walk past Wagamama when I'm at the Mall, but I never eat there again. I'm glad you responded, but it's a shame that your response was 3 years later. But better than never, right?

Excellent food! The team were outstanding today (Saturday 14:00). Very attentive, fun and professional. Highly recommend

Nothing to complain about the service, very friendly staff! The food used to be better prepared. The last time I ate here I received a dish with tofu pieces that were very cold and were therefore simply thrown into the soup. I found it very uncomfortable to eat, I actually wanted to ask for a new one, both of us, but we thought... if it is served to us like this, what can we expect later? So we didn't dare say anything and ate a little bit that was warm and left. The rice noodles were also not completely cooked, we have experienced that problem before. Unfortunately, no more wagamama for us for a long time. Very unfortunate!

Understaffing... enough tables available, but not enough staff. A whole line waiting outside... Been on hold for 30 minutes!!

Had the opportunity to eat fantastically tasty Beef Ramen during my visit to Leidschendam. Very friendly staff, helpful and good working atmosphere. Definitely worth repeating

Terrible place, I've been waiting for 32 minutes for my cocktail and 37 minutes for my dish, the speed of work is terrible, the working staff just walk among themselves and say no more

Advertising cinema menu but not offering this, spent 15 min in the queue to figure this out

Have been here multiple times now. Despite the food tasting good the service is shocking. Drinks coming after we have already eaten, always looking around for a waiter etc. At my last visit I brought a diner cadeau as this location is included. I asked the waiter if it was okay and she said yes. When I went to pay the lady at the desk got what I presume to be the manager to help. The manager proceeded to work on her phone to get into an account for 5-10 minutes. After scanning my new card she said it was not the right card. She told me the numbers were different which I later doubled checked and found to be untrue. I also checked my voucher online and the balance was still available. Shocking management and it shows in the happiness of the staff!

Food takes a long time and is not served all at once. Price/quality is very mediocre.

We have been coming to wagamama for many years all over Europe . It used to be great tasting food with great value for money. However to our utter disappointment since two years wagamama decided to massively downsize portions and increase prices. Value for money is totally gone . I know we have had inflation but the 5 small pieces of bang bang cauliflower , tiny chicken skewers or 4 tiny prawns in bowls that get smaller by the month does not make any sense . We see customers staying away, it used to be much busier . Pity. Hope they can recover and provide value for money once again.

You will not automatically be served. Have to go after it yourself. 1 plate of burnt food 1 plate of pale noodles 1 plate with 95 percent noodles and 1 piece of chicken and 3 shrimps You can walk to the cash register yourself to pay. Anyway, no question how it would have tasted. Total scam. Restaurant should be closed immediately.

Treated rudely by the staff! Not suitable for the job. Other visitors have also run away

Had a delicious meal at WagaMama. I tried the ramen this time. It was very tasty.

I was waiting there around 30 mins none came to take an order from me. Never back!

Food is tasty. Very modest portion for that money. Service very mediocre. Didn't get any napkins and he just put cutlery on the table. Furthermore, friendly staff.

We had dinner here on Sunday 15/12 with 3 people. The food was OK, not great, but the service/timing of the kitchen staff is a disaster. The place was about 2/3 empty at that time. At approximately 4:30 PM we placed the order for 3 drinks and 3 main courses. Half an hour later one of us got his main course. A minute later we got our drinks 20 minutes later the 2nd person got their main course Another 25 minutes later the 3rd person got his main course. We made a comment about this and in response we were told that it is very normal in Japan for food to be served this way (which is not true, they are very strict about this kind of thing). One of the main courses was missing a main ingredient (mushrooms). After we said something about this, we were told that this had been replaced by tofu, which is almost the same (wtf?).

We had a good time when we went there previously, but when we went again next time and stood outside, no one asked us to be seated. There is a sign outside that says, ‘please wait to be seated’, we did that but the servers did not come to us even after looking at us twice and there was no rush at the restaurant either. That was not a good experience. But for the one time we had been there, the food and atmosphere was really good.

Love the hot chicken curry here (careful, it's actually spicy!). the bao buns and other sides are quite pleasant too. Wish they had kept the chicken kokopanko on the menu, it was delicious.

I placed an order 10 minutes before closing and saw that it had been processed and was being prepared. An hour later I suddenly receive a text/email message that my order has been cancelled. I personally don't think that is possible. If I had called when I placed the order that it was not possible and then I would have made peace with it.....not made me wait an hour and then cancel. I won't be ordering anything from here anytime soon if the basic form of communication is found to be too difficult.

Delicious food, good service, great that you can now also order via QR code and pay immediately.

Great location, but the service was poor, due to not enough waiters, we waited long at the door, finally some one offered a table, the seats were very uncomfortable, and the, never comes at the same time, they said it is random 👎, so, I got my meal, and my son have to wait 15 minutes for his, bad, that was disappointing, wel the food was not bad, but i try to order something with chicken, and it was finish, my son try to order something with mango and was also finish, that was stupid, we saw many people working away after waiting voor more than 15 min by the door. We won't be back!

If you go out to eat as a couple, or more, you also want to eat together. And not that one is almost ready when the other has yet to start. Not for me anymore. The food was tasty, that is.

Forgot our drinks up to 3 times. Cocktails sold out, when we wanted our money back the cocktail suddenly arrived (without alcohol without telling us). Food arrived before our water arrived, and tasted far below par. Meat was tasteless and had a very strange texture. Highly recommended for anyone with taste buds.

4,95 for a bottle of tap water (sparkling on the label )

Nice and cosy restaurant. First the server informed us that the dishes might not be served at the same time, which was ok for us, but then one of our dishes was served over one hour later, which was really disturbing. Rice was really cold, duck smelled too bad and on top of that, pad thai was pretty bland and without any dressing or sauce. Overall, a very bad experience.

Very clean and quiet place Very kind stuff exactly the asian girl 👧👍🏼🫰🏽

It's just a pity that if you eat there you don't get food at the same time as your group, which I think is a downside. Went for dinner with my daughter and I already had my food and about 15 mins later my daughter's food arrived. I asked and the answer was that they had 4 kitchens and that was the cause. A bit of coordination would be more useful. Furthermore, good food.

We had dinner here on Friday with sixteen people for a company outing. Everywhere in the mall they were difficult about receiving such a group, but not at Wagamama. Service was great! Delicious food, everything on the table quickly. Recommended!

The service doesn't look up or around, they sit and talk to each other, while there are already several visitors sitting at the table who are WAITING OVER FIFTY Fifteen to TWENTY MINUTES FOR A DRINK, this really isn't possible, 2 people got up and left, you're right, the squid was gone, the tom yam soup could not be made, it was also gone.....

Had a very disappointing experience at Wagamama Westfield yesterday. There seemed a staff crunch and yet the barcode scanner for ordering was disabled. It took them a long time to take our order, then one of the orders arrived and the other one almost took half hour after the first one. None of the staff came to our table without being called. I ordered a mushroom noodles dish and I barely found one mushroom. We are a big Wagamama fan and have always had a delightful experience at other outlets but this place spoiled it for us. The staff frustrated us big time. Really awful service and taste!

I tried the so called "grilled duck" but unfortunately there was no duck inside. I barely saw 3 pieces of meat and instead rice and veggies. I would not return to this place, unfortunately.

Amazing food and great service!

The staff at Mall of The Netherlands location were incredibly unprofessional. I had to wait at the entrance with my daughter for nearly 10 minutes before anyone even acknowledged us, despite a growing line of people behind me. Several customers got frustrated and left before someone finally showed us to a table. Once seated, I waited another 25 minutes for someone to take my order, but no one ever came. After asking one of the staff to help, they promised someone would attend to my table, but another 15 minutes passed with no sign of service. In the end, I had no choice but to leave as my daughter was getting really hungry and my patience had run out. Wagamama has always been one of my favorite restaurants, and while the food is fantastic, the service at this mall location is extremely disappointing. I’d recommend finding a better spot to enjoy their food.

Food is delicious but the service is slow and busy with everything except the customers.

Staff still wearing outside jackets after opening, awkwardly made eye contact and declined to acknowledge us further or serve us. Not the end of the world, but equally when we’re the first guests of the day and they have been open for 5-10 mins, there is no excuse for not giving a quick word. We left and went elsewhere.

Very disappointed. Since the beginning, I always came to eat a delicious ramen chicken. Incredibly soft, tender, crispy chicken, delicious egg, bamboo shoots, etc. Until recently, the waitress told us (in English) that there has recently been a new menu. Prices up and quality down considerably!! The chicken was tough, dry and no longer crispy, no egg as standard, no bamboo or anything. You get a plate of ramen and bad chicken these days. I find it scandalous when you see the difference between before and now... haven't returned since. Doesn't think it's worth the gamble and price anymore

I think the 2 photos say enough.... I have been ordering this delicious ramen bowl with chicken since the beginning, always enjoy it and enjoy it and would love to come back. Until recently, when a waitress told us that an adjusted menu had been introduced. The price had become more expensive and the quality had unfortunately dropped considerably. The chicken, which was normally wonderfully tender, crispy fried and full of flavour, was now tough, tasteless and simply inedible. There was also nothing left of egg, bamboo, etc. I haven't come back since then because I don't think it's worth the price and don't want to take the chance of not having a good meal.

Poor service Rude staff Poor food Inconsistent

Today we ate at Wagamama's in The Mall of The Netherlands, because we previously ate a very tasty katsu curry at another location. At the entrance, where we had to wait for a spot, there was a large banner with a promotion for the katsu curry. That works out great! When paying, we briefly checked the receipt for what we ordered, but we did not immediately notice the price. Once outside the restaurant we realize that the price differs from the offer on the banner. When we inquire, we are told that we should have asked about the promotion when ordering. Strange... do you get a different dish or a smaller portion? Apart from this, bad service to pick it up like that without further explanation. On top of the extremely long wait time, not a customer friendly experience. Not worth repeating.

They have removed their Halal menu, would be nice to have it back

The taste of the food and the quality are excellent. However, the price-quality ratio and portion size are not. If you order a noodle dish or a pad Thai for almost 19 euros, you can still assume that it is a meal that will satisfy you. That is not the case with this wagamama. Having previously eaten at Wagamama in Roermond, the portion size here is much smaller in comparison. After eating with 3 people for €80 (weird, asking for a tip when ordering when you haven't tasted anything yet), we went to eat something else elsewhere in the food court, because we were not full.

Waiting 30 minutes for a spot (without mentioning how long it would take) and one person got his dish after 1 hour. Asked for new cutlery, it would arrive shortly, this was also forgotten. I just gave my unused fork to the person who hasn't eaten yet. Then all kinds of wrong orders were brought (already finished and busy with coffee). Not recommended, staff is very incompetent in terms of management and processes. Food looks good but not special in taste.

First we had to wait in line for almost 20 minutes before we could enter. Then we ordered food; two dishes came quickly, but the third dish came literally an hour later. Then I asked for cutlery. “We don't have clean cutlery,” the employee said. I'll never come back here again

Very slow service, they messed up the orders, old smelly frying oil, some options from the menu were not available.

Very unprofessional! Added value Justin and the cook. The remaining staff chat happily in their own language as if they were at home and ignore the customer. First and last time.

The food itself tasted great! I give it 2 stars because I found a hair in my food, and the rice was undercooked. There were only 2 servers and they seemed to struggle to run everything.

Ate with family. Took forever before we got a table. Service keeps walking by without looking. Order via QR code and ask if you would like to tip in advance. We all liked the food. But we ate one after the other, the food was brought for 1 person every fifteen minutes. That's not what I want when I eat out.

Ate at Wagamama in Mall of the Netherlands. Friendly and helpful staff. I knew the food from before. But I was a bit disappointed: the prices have been increased (logical because it has been a while since I was there, so they could be increased a bit) but the portion was considerably reduced. And I don't think the latter is logical. Too bad you get relatively little for what you pay. I reported this, they listened, and I was advised to have a different, more filling dish next time. I don't think that is correct. As if a pad Thai shouldn't be enough food in a normal portion.

Virtually no service available....food was expensive for what you get. Order did not go through properly. Ordered a dish but it was not included in the order, so we had to wait unnecessarily. Unfortunately.

curry and noodles were very tasty

Good place to grab some food, service is great. Wish the yakitori said it was spicy, was with a friend who is but a little guy with a sensitive tummy so we ended up trading our sides.

You order, and it takes hours. Even a cup of wate. I had to get the water my self because no water served us. Unfortunantly you pay before you order, otherwise I would have left the place.

My dish was on the table nice and quickly. Seemed like a good start. But when I was halfway through, I started to wonder where the drink went. After some inquiries, a waitress came who clearly had not found her dream job. I think I drank too much vinegar that day. When I had finished my dish it was time to ask where my table companion's dish was. Oh well, it didn't get through well in the kitchen. Pfff what a mockery. Fortunately the food was ok.

Or too few staff or not particularly motivated.

My husband and I had dinner at wagamama yesterday. My husband ordered duck and I had noodles with shrimp. Sorry 4 small fried shrimp, dirty vegetables and noodles. We won't eat here anymore. And the amount we paid for is just ridiculous.

When we entered it took a while before we were helped. After ordering we received our food where the cutlery (for 3 people) was simply placed on the table and not handed out. In addition, we had not received our drinks and the staff had forgotten. While eating it seemed like half the ingredients were missing. There was no taste in the food. A bad experience with this tent.

TLDR: Very expensive food and sub-par taste My girlfriend and I were visiting the Netherlands for 2 weeks and through our journey learned, that food often is more expensive than in Germany, of course with some exceptions. So when we wanted to visit a nice restaurant by bike, Wagamama seemed like a good choice, the menu we investigated online looked good and the higher prices (€18 to €20 for the main meals we wanted to eat) promised a nice meal. When we arrived, we were unpleasantly surprised, that the restaurant was located inside a mall, so not that nice of an ambience. Though they have a terrace, which we then wanted to sit on, and we were very hungry so we did not drive to another location. When we entered the restaurant, we sadly were told the terrace was closed, so we had to sit in the open mall area. Ordering is only possible from an online menu, where you directly have to pay, before you eat. The platform also encourages you to tip before you have eaten, which I find quite strange, since I tip for good service after I got it, not before. My girlfriend and I are vegan and vegetarian, which is why we chose the restaurant for their vegan friendly offerings. While ordering, we were confused that the online menu we ordered with is vastly different structured than the paper menu: For vegan options, you need to go to a separate menu. We got that after searching a few minutes, staff was not able to help us. We then ate: - mixed mushroom bao steamed buns - kare burosu ramen - yasai pad thai The bao buns were torn right in the middle and very wet at the bottom, which is why it dissolved a little. The mushrooms inside were very nice, but overall, this was very little food for €8. With the bao buns, the ramen was served, though the pad thai was served about 15 minutes later, which is why the ramen ware almost eaten up when the pad thai arrived. The ramen were very bad to say the least, we have eaten at many ramen places, this was not even comparable. What was served were udon noodles in a watery curry broth, only held together by sauce thickener, which was very obviously used. Toppings, which are always the most important thing about ramen, were only spinach, some chilli slices, some fried tofu and again the delicious mushrooms. The mushrooms were nice, the other toppings were ok and the broth was like I said awful. Now to the Pad Thai: Overall this tasted much better, but was very little food for the price, and I was still very hungry after eating up. The Pad Thai tasted like very mediocre wok noodles, though it had nothing to do with actual Pad Thai. Overall very disappointed food wise.

If I could give 0 stars I would. Bad service! I receive my dish without cutlery. I wait 30 minutes for my cutlery. Food was completely cold. They refuse to heat my food or refund me.

It feels like half of the ingredients are missing from the dishes but they are twice the price; a chicken soup with noodles and spinach is sold here for 20 euros!

You need to wait to be served for quite a while even there were not many people in. The soy cappuccino is the worst coffee I’ve ever had.

As on many places, you must use an app to order your food.

Food is ok, nothing special. The two of us ate and afterwards it turned out that serving per dish and not per table was the concept, which was not explained. In addition, they had brought me the wrong dish, which meant that my daughter had already finished eating by the time I got my plate. Very unpleasant food and therefore a strange concept, in my opinion. Plus I don't have the decency to apologize for the wrong dish. Shame ...

Pleasant surprise : they have a good allergen menu and 3 choices without gluten. BUT : 1- the service was terrible. They brought us the food and one of us got the food when we all almost finished. (That was one of the gluten free dishe option that was finally not gluten free and now she had to choose between less good option but couldn't change her choice of meal because they already prepared the base. So she had to eat something that she didn't want to eat. They didnt want her to take another meal.) 2- The drinks arrived after we finished the food (and because we went to ask for it again). 3- Also they came exactly 2 mins after our order to say that the kitchen was closing soon and they ll take the final order and to decide now if we wanted dessert. Finally she said that she ll come 10 mins later to order the dessert but she never came back. 4- The food was not bad but definitely not so good. Probably fish not so fresh because I remember to think that the fish was not cold and the day after, I was sick. Conclusion: we will not come again!

Paid for vegan dumplings but got duck instead of the vegan one while we asked to be sure, then the waitress came back after everything was almost gone that they were meat dumplings and not vegan, tasty then.... not Ordered a large bottle of still water, but you receive an open bottle that had sparkling water in it, replaced by tap water... nice still water from the kitchen tap.... Then we had to wait another half hour for our food and got meat dumplings again... too crazy for words. Very rude employees and arrogant waitresses. We will never come back here again. Food was also burnt and not tasty, we almost left everything.

Delicious food, katsu curry may have been a bit expensive here, but it was certainly enough and tasty for 1 person

Not a top experience. You order yourself and pay immediately digitally. Staff don't have to do much. Clearing tables and taking customers to tables. Occasional hatch running. That doesn't go very well. That also seems to be because the staff doesn't seem to want it. Despite a lot of staff, the last dish for our two only arrived almost 10 minutes later after a comment from us. We weren't told anything about that. If you value 'Kaizen', you could do something about it. Food was decent. Bulgogi Chicken was unfortunately quite dry. Bulgogi Duck was fine. The juice was delicious. Beer otherwise ok. (Grolsch swing-top bottle and Japanese beer on tap). Nice formula, but you can make much more of it. Good leadership lacking?

A Nice delicious taste of almost all the dishes Good staff service and cleanliness Kids friendly We tried vegetarian and non-vegetarian thai dishes with fresh no sugar Fruit juices Overall it's preferable and in budget

It took a little bit long to be seated. Everything was sold out. They get our orders wrong. It took a very long time for them to serve. The gap between each serving was too long. The food was below mid (some are way too salty and the others wasn't very good).

I can be quite brief here. Disinterested service, not friendly and very distant. The taste of the food is okay, but too much sauce is used and that is a shame. The price compared to the quality is too high. Not recommended.

The service is so bad!!! we ordered a chicken firecracker, it was so dry so we asked if they could add more sauce too it. They just gave me cold sauce separately!

We ordered 1 katsu curry and 3 fire crackers. The katsu curry arrived Within 15 minutes. But for the firecrackers we had to wait 1 hour. While the place was empty! When our firecrackers arrived the food was cold and dry!

Ordered chicken fire cracker, curry was really dry when it was served.

Updated: May 24 - missing food items (3 unavailable today) now and quality of the meals going dow

Had dinner there on a Friday evening. We were 5 people. I didn't need to make a reservation because it wasn't busy. We could choose to eat outside. Glad it was possible. We were given an explanation and also that the dishes did not all arrive at the same time. In the end it wasn't too bad and luckily we didn't have to wait too long for each other's dishes. Menu looked good, lots of vegetarian variations and also a halal menu. The food was tasty but nothing special. The portions were quite small and I was still hungry at the end. The waiter took a little longer to get back to us so we didn't have time to order dessert. The prices were also quite high for what you got.