Bakker Bart Alkmaar europaboulevard in De Mare

I ordered two paninis: one Hawaiian and a regular ham and cheese panini. First, I had to wait almost 20 minutes for them. When we received them, I noticed that the Hawaiian panini had exactly six small pieces of pineapple on it. The pineapple had a very strange taste, as if it wasn't fresh, so I removed it. On the regular ham and cheese panini, there was some kind of herb cheese under the ham and cheese. I went back with this and pointed out that I had ordered a regular ham and cheese panini. They then argued with me that this was stated on the packaging. This is not the case. I find the way they handled this really unacceptable. They said they would make a regular ham and cheese panini after a whole discussion. See the attached photo; there is actually nothing about herb cheese on the packaging. This is the last time I will be here. And the new ham and cheese panini is much too dark and not tasty. For €6.50 each, you expect a bit more.

I was served by a super grumpy older woman, got super irritated because we didn't call out the names exactly as on the sign, and then still handed over the wrong one. I would put other employees on the cash register with a bit more customer satisfaction.

Recently, I enjoyed a tasty sandwich at Bakker Bart. Along with my order, I also ordered a cappuccino. Unfortunately, there turned out to be a misunderstanding, meaning the coffee hadn't been charged. When I asked where my cappuccino was, I was told that I "certainly hadn't ordered it" and that the employee "wasn't deaf." I understand perfectly well that misunderstandings can arise; after all, we all make mistakes. That was, therefore, not the problem. I am more than happy to wait for my coffee. However, what really disappointed me was what happened when I left the shop. The employee in question, along with several colleagues, seemed to be laughing at me. That is a way of treating customers that I find completely inappropriate. Mistakes can happen, but as a customer, you should be able to expect a respectful and hospitable attitude. Perhaps it is good to consider that if patience or friendliness towards customers is lacking, a job in the hospitality or service industry is no longer the most suitable choice. After all, hospitality is not just about what you serve, but above all about how you treat people. I regret this situation, as I used to enjoy coming here.

Very bad. Not worth the money, poor service, and they don't deliver what you ask for.

Beautiful, cozy shop, nice staff, very customer-friendly. They are proud of their business and work with great pleasure; from what I could see, a nice assortment.

Just ordered a double-thick toasted sandwich via the ordering kiosk. At the end, you are required to provide a table number. After fifteen minutes, our number was called out, and we still had to pick it up ourselves. What is that table number for, then? Next, I unwrapped the sandwich, and it was nowhere near like it looked in the picture. A few very thin, compressed slices of bread with a slice of cheese and a slice of ham. The taste was good, but double-thick?? Definitely not!

Always friendly staff and delicious freshly made sandwiches. De Mare was in Heerhugowaard again today, friendly staff and delicious food.

I often order food from Bakker Bart, and the food is impeccable—fresh rolls, delicious smoothies, and more. However, when I place an order, half of it isn't delivered. Sometimes a sandwich is missing, and other times a cheese stick. This is getting really annoying.

We had another delicious, extensive lunch here, always top quality!

Had ordered to eat on location, but received everything in cardboard boxes to take away. A different cake than we ordered, and after mentioning it at the cashier, it was our problem. Also, 2 different coffees without markings on the cup; we had to pick them out ourselves. I will only come here for a cheese stick from now on, nothing else.

Delicious coffee, but unfortunately, no cookie. And that's at Bakker Bart… The staff could be a bit friendlier, in my opinion.

Ordered food for lunch. Never received anything, and I could never reach them by phone. Ridiculous.

I smelled coffee... (Delicious with a warm bun from the oven)... They have freshly made sandwiches here... paninis... toasted sandwiches and richly filled salads... and a selection of hot and cold drinks... a place we will definitely visit again... Nice place for coffee and something tasty... Friendly service... see you soon because that iced coffee looks delicious for next time 😋

Lovely bakery where you can also enjoy a nice cup of coffee with a treat. Bonus: super clean restrooms.

Good and fast service and tasty sandwiches, various types

Had delicious coffee and a lovely breakfast with my girlfriend, it was delicious and reasonably priced!

Really delicious sandwiches freshly prepared and wonderful coffee

A spontaneous stop for a sandwich. The ingredients were all very fresh, but the sandwich itself was a bit too dry. The table where we sat wasn't entirely clean. Otherwise, highly recommended.

I ordered a new sandwich, a chicken thigh sandwich. I opened it at home and there was no cheese, no iceberg lettuce, only two slices of cucumber, and the original sauce wasn't there... Such a shame.

Unfortunately, baker Bart has also succumbed to shrinkage... smaller rolls than before and they were certainly not fresh today: tough crust and stale bread taste. Staff friendly, but the place is not kept clean. Too bad, because I normally like to come here for a sandwich.

Very friendly people and very helpful, they immediately take action if there is anything wrong 👍🏼

Since the renovation it has become illogical Now it is more of a Bakker's restaurant where you pay, you also have to stand in line and there are seats So if you want to eat something, you are crowded with waiting people plus the staff had to pass by for service, which is very illogical 🤦🏼‍♀️ It looks a bit like someone who doesn't know the building, but has planned the renovation Aka pen suckers without an affinity with the company only with the 💸 but it is not designed in a customer-friendly way! Delicious bread!

Lots of rubbish on the floor and tables that have not been cleaned. Definitely coming through Saturday afternoon. This looks a lot like a busy McDonald's evening... Of course it's the customers who make a mess, but that's no excuse not to clean it up! Lots of clear choice through a handy order screen and there is nothing to complain about the food, delicious! (For example, sweeteners or no cocoa on the coffee are not in the selection menus for "change")

You can sit here comfortably and the staff is also pleasant🥰 After a renovation it turned out super beautiful☕️

The new interior has been a success. Enjoyed the coffee and sausage roll 👌🏾.

Friendly assistance and left satisfied!

Enjoy a nice cup of coffee with something tasty

I ordered a warm sandwich and it was delivered luke warm. Couriers are very nice.

Perfect fresh Italian bun With egg/bacon

The fresh juices that are sold are not fresh but from a carton. I then indicate this because I don't like orange juice from a carton and I was allowed to exchange it for a spa red. The spa red was cheaper than the non-fresh orange juice and the saleswoman said that there is a deposit on the bottle of spa red. However, the deposit for the bottle of spa red is included in the price, so I should have gotten a refund. The tuna salad sandwich had a very thin layer of tuna salad on it! It was spread as thin as butter. In short, not a good experience and it is a bad thing that orange juice from a carton is sold as fresh orange juice and a ridiculous amount of money for a sandwich that barely contains tuna salad!

Lovely staff, delicious sandwiches and the coffee is actually great

Cosy, casual atmosphere and very friendly service. I will definitely come more often..

S k really. 0.75 for a boiled egg with an American filet sandwich!!!!! What are we doing?

Delicious coffee and sandwiches always there. At most a little pricey.

I live in Heerhugowaard and go here every week to get bread. That tells you something. Excellent and delicious bread, you can also sit here to drink and eat something..

Beautiful and spacious bakery with excellent sandwiches, cappuccino or other drinks.

Delicious sandwiches that are made for you on the spot... friendly staff... nice to sit with grandchildren...

Highly recommended for a little hunger in between meals. The crew makes a good impression and is coping well with the stress. Order directly at the counter, food and drinks are brought to you. Panini with pineapple and once with pulled pork... Very tasty. If the vacation wasn't almost over I would go there every day. Thanks. Keep it up....

Catering rates for a "bakery", where you can get a simple sandwich...

Unsanitary and downright dirty in and around the workplace. The floor was very dirty and not just that one time I was there. The products are handled with bare hands. I won't be back unfortunately.🤢

The staff is great, thinks about the customer, works well together and you get help quickly. Franchise is in decline. Baker Bart is increasingly removing the bread and switching to the sale of small bread/pastries. Says they want to make healthier choices but choose the healthiest bread (spelt) from their offering. Flut becoming a franchise.

Always nice to have a cup of coffee with free refill. And the sandwiches are also very tasty. Prices are common.

Delicious freshly made sandwiches. Good service and much cheaper than an average bistro but just as tasty!

Delicious food and delicious coffee

Very tasty coffee! Good food just a bit pricey.

Staff takes products with their bare hands! It's not hygienic! Products should be taken with tongs or gloves.

Nice to have a cheese stick with my son..

Delicious meatloaf sandwich. Delicious

Friendly service, tasty sandwiches and coffee

Friendly and attentive staff, delicious sandwiches and coffee.

Took advantage of a nice offer from Social Deals. Delicious freshly-made sandwich. Small cappuccino with a fresh donut of your choice. Oh yeah, I almost forgot the fresh cheese stick. Nicely seated: lunch. Excellent!

Lovely staff, neat and clean, but do they sell orange juice as fresh? Still for 2.75, it's just from a pack, very clear

I ordered 2 treat boxes, well in time. On the day of delivery, I called 3 times in advance about missing items, which was okay, but the agreed time was not met, and the second time was also not met. Boxes delivered too late + another wrong delivery (called the back myself)... very unfortunate because the contents were good and tasty.

Prices are getting out of controll. A pistolet, ok, made on the spot, is 5.95 euro. That is not enough, would be still hungry, would need two. So that is well over 11 euros for lunch. Starting to get out of controll.

Such a nice meal and drinks with the boss Marijke❤️❤️

Tasty fresh rolls, also freshly filled.

Tasty sandwiches and friendly service.

A super good bakery for various tasty breads and treats for coffee!! You can also enjoy delicious coffee and delicious cake at bakery Bart!

It does need some updating. Service was nice

Cozy seating, excellent sandwiches and excellent coffee!

Cozy bakery with a wide range. You can also eat and drink something there. Friendly staff

Excellent bakery with delicious sandwiches and smoothies.

Half-cooked sausage rolls, a shame.

Always good and fresh bread and pleasant service. Very customer friendly. The sandwiches are also delicious.

Got fresh pumpkin bread. And a delicious cappuccino. Fast service, good price. Friendly service and nice atmosphere

Delicious sandwich, friendly service

Sweet saleswomen behind the counter, large seating area where you can enjoy a tasty (slightly expensive) sandwich and drink and a small play area for the little ones.

8 times cheaper than the neighbor across the street

Panini was not grilled in the grill but in the oven. They had no meatballs. They did not appear professional. The place itself was very messy and dirty. Floor was dirty, tables were still dirty, while the staff was doing nothing. Sorry, this bakery is not recommended

Delicious coffee, nice girls, nice and friendly, beautiful shop with lots of tasty things

Very pleasant and delicious lunch.

It is a very nice place to have some lunch. It contains a beautifully laid out seating arrangement with many different options of pastries and sandwiches.

Nice employees. It was busy but they had everything under control. Top!!

Good coffee! Very friendly staff, it has the atmosphere of a lunchroom! Food quality is excellent!

Friendly staff, hospitable, delicious sandwiches from scratch.

Excellent sandwiches. Lousy delivery service. Ordered twice (because always 2nd chance). It then says "average delivery time 20 minutes", first time waited over an hour, 2nd time over 1.5 hours. And when you call you get a short response that they are busy and on their way. My advice? Get a nice sandwich at the bakery, but DEFINITELY don't have it delivered unless you're hungry.

Excellent bakery with a very wide choice of bread and pastries. And delicious sandwiches

At bakery Bart you can buy many delicious breads and have a delicious breakfast and lunch.

Fresh sandwiches of your choice, fast service. Opportunity to eat indoors at tables. During my visit, the tables and floor were not very clean. Toilet available. Ample (free) parking (shopping center).

Very friendly and helpful staff, we had forgotten something and it was delivered to us very kindly.

Nice fresh sandwich with delicious coffee

Nice to eat a well-filled sandwich "quickly". Good price for excellent quality.

Very nice place to eat a delicious sandwich for little money.

I order regularly, and it is almost always good and fresh. A small mistake during the summer, but that has been more than compensated and resolved. Today we were helped extra sweetly after “dad” secretly had attacked daughter's cake. Now we have cake again, and today we're making an extra party. Thank you!

The tastiest and always friendly service

Enjoyed a delicious Latte Machiato and a sausage roll. Looked neat and friendly staff

Delicious bread and lots of choice and friendly staff

Hmmmm the spots are aimed at the bread, crispy challenging blond dark blond seeds all around, that's how it should be hmmm.

Lovely coffee and a very wide selection of cakes

Always very helpful. Good service.

Personally, I like this bakery best with its bread and rolls The profiteroles are my favorite. Just a good baker!

Always great sandwiches!!!! You can also eat it directly, there are seats available

An unexpectedly delicious meal with the girls. Healthy sandwich and paninis. Tasted very good.

Delivery time is always much longer, so the food arrives cold, sometimes they run out of toppings and you have to make another choice, I am very disappointed that for the umpteenth time in a row... never again

Nice bread there and friendly staff. Spacious store where you can also sit for a while.

The tastiest freshly baked bread is available here, my whole family enjoys it.

Late bread bought very good quality and good price. Please come back.

Tasty and affordable bread and also delicious freshly made sandwiches.

Beautiful shop, tasty bread, pastries and good coffee. Friendly staff.

Friendly staff and quick assistance. Be on time if you want bread, because it sometimes runs out late in the afternoon.