Burger King in Wijk 29 Ruiven

It was closed at 22:00. Update your opening hours…

It's closed every time. Just weekdays at 5 p.m. A bit unusual.

Great deals with the coupons and tastes good

McDonald's wins for me, but tastes differ. The staff is pretty much the same as at any fast-food restaurant. There was no atmosphere.

Long chicken with a little lettuce and sauce on a soggy, tasteless bun. I've never had such a bad meal at BK, and the fries in a tiny bag—you could almost count them—were a major disappointment, and all for €23.00. No return visit anytime soon.

Freezing cold inside, not really clean. Toilets are a bit far away and require a fee. Unfriendly staff.

Ordered two long chickens and two whoppers, but when I got home, one whopper was missing instead of a bag full of napkins. Absolutely outrageous.

Advertising and reality.... Horror. This is customer deception!!

It's surprising there's no one at Burger King on a Saturday night at 7 pm, even though it's in a good location. The toilets cost €1. Choose the takeaway option to eat in so you don't pay €1 for a reusable cup. But it's 10 cents for a cardboard cup...

Almost 13 euros for a burger with 2 chunks of meat and 4 pickles...

Enjoying a meal there with 2 storks and 1 heron

Open at 11am but not open at 11:30pm, manager arrives at 11:15am

Very unfriendly and disinterested staff, a shame

The lady who spoke through the speaker at the ordering column and was not audible at the counter

Bad service and they speak their own language very loudly to each other, I think Arabic

The food was decent. Not exactly fresh, but it was okay. The toilet was by far the most disgusting I've ever been in. First, you have to walk through a dark, empty, and chilly hallway, only to have to climb the stairs to the first floor, where a toilet full of shit and urine residue awaits you. Even the faucet was loose and covered in all sorts of gunk. Then you want to return your deposit cup, which you paid €1 extra for each, and then you have to wait 25 minutes for your €2. You're seen by several employees who all ignore you, and then after 25 minutes, they give you a lame excuse that they didn't notice or whatever, even though I tell them four times that I'm still waiting. They'll probably consider me the annoying, whiny customer, even though I just paid extra for a stupid cup and want my own money back. Weird, huh? It's a shame Burger King has deteriorated so much in recent years. The food was always delicious, but at many of these branches where hardly any Dutch is spoken, the dining experience is generally poor. Unfriendly and arrogant staff who are irritated by the fact that I want to order something from them. I think it's time for Burger King to take reviews more seriously and exercise more control over employee behavior. Otherwise, I really don't see how they'll still be around in five years. It's a real shame, because when it comes to fast food, it's always been my favorite, but all the Burger Kings in the Randstad have simply become crap.

Everything was done very well, there was a girl at the cash register named Hayet who very kindly helped my mother carry the food, thank you again!!

Its fast food nothing special about uou j8st want it at times 😂

This is a good Burger King, certainly better than the BK locations in Rotterdam. Good food, and at least the kiosks work.

We hadn't been here in a long time, but it's really gotten bad. They were already cleaning and putting chairs on tables at 6:30, even though they're supposed to be open until 10:00. 6:30 is actually a busy time.

Should be open at 11am but still closed at 11.40am

Ate the Whopper Menu twice. That's a fortune these days. Returned two deposit cups; one received a receipt with a small amount, the other nothing. Off to the cash register and got €1 back. The other had to show the receipt. When we got home, my husband and I both tried to get the other euro back, but apparently our last names don't match the account number. Strange...we've been calling Burger King for a while now... Called Burger King, but they refused to answer. What now, Burger King??? It's all expensive enough as it is, and now it's a matter of principle: I want my euro back, simple as that!

It's just a shame you have to pay a euro for your cup. I only realized this at home. I enjoyed multiple drinks, so it ended up being more expensive.

A quick bite to eat. Fast and delicious.

Friendly and helpful staff, and the Big King XXL was delicious.

We specifically wanted a warm brownie with ice cream. Unfortunately, we couldn't get ice cream, so we ordered a warm brownie. It was also good, but with soft serve ice cream, it was even better.

The lava cake was dry and didn't contain any hot chocolate. The milkshake was like a Coke. A 15-20 minute wait for three things.

The indoor area closes at 22:00. You can still order on the drive through

The restaurant is empty, and it's no surprise. Unfriendly welcome Paying restrooms You have to pay an extra euro for a glass deposit if you want a drink (and therefore a menu). Your drink is refunded at the end of your meal via a machine that issues a ticket to get a link and then get reimbursed with your phone.... Don't go there or use the drive-thru!

Ordered from Paal. After waiting 20 minutes, we were told they couldn't make coffee because the machine had already been cleaned. Half an hour before closing time! We indicated we wanted to cancel the entire order. The employee gave us the wrong amount three times, even though the receipt was on the counter. Poor and unfriendly staff. And if you want to use the restroom, you first have to go upstairs and pay for it... They'll never see us again.

Very good like all the burger king, very good whopper

If you want to charge €38 for 3 fries and some small burgers, you'll have to significantly improve your service. The food itself was pretty good, but the service and the quality of it weren't great. It took 20 minutes even though there were 9 people in the restaurant, and I didn't see anyone in the drive-through. Isn't that called fast food? I counted, and out of 4 orders, 3 were incorrect, including ours. For example, we had a cheeseburger without cheese... When we went to report it, we got a grumpy look, and the burger was literally opened right in front of us and a slice of cheese was placed on top. The burger had cooled down by then, so the cheese didn't melt well anymore. My tip: just drive to the center of Delft; there are plenty of nice restaurants there that offer good service for less.

It was the most delicious thing ever

Poverty is rampant. From the parking lot, you have to walk through an empty building that wouldn't look out of place in a horror film. The toilets are separate on the top floor. They're definitely overdue for renovations, but you can still pay €1. Burger King has a new business model: a €1 deposit on cups. However, the machine where you return them doesn't recognize the cups. A nice extra two euros, though. Furthermore, it doesn't seem to give you any money, just a receipt. Is that even allowed? Not recommended.

The staff is very grumpy, they are brutal Food was cold we went back it was made again still not hot enough. There restaurant wasn't clean there were every where fruitflys very disqualified dirty restaurant. You can better go to Sibiria then you will receive a warmer welcome

If I were starving, I'd keep walking. All the food there tastes stale and dry, as if they'd been storing it for three days and just slapped it on a tray. The restrooms resembled a radioactive exclusion zone, and with the money they charged for the usage fee, they could have easily hired a cleaner. After the whole fever dream, I just hope no new, unexplored diseases have developed inside me.

Delicious, burgerking from time to time

Food was not very warm anymore but service was good

We had a lot to pay for. Then it turned out they'd added things without us asking, like extra cheese.

Clean. Neat. As in all restaurants)

Good restaurant, everything was freshly baked

Kudos to the gentleman who provides the birds with some bread outside in the summer. A fantastic calling card for the Belgian Championship.

Enjoy delicious food at a great price with the app

We were overcharged, but it turned out they had added extra burgers to our order that we hadn't ordered. The staff had the nerve to claim we had ordered them, but we were eventually able to resolve the issue with management. After the food arrived, we went to check the order and found that everything had been thrown in the bag, and all special requests, such as no pickles on certain burgers, had been ignored. We'll get our money back and never go there again.

Got a moldy sandwich🤮 Then I had to return it and didn't even get an apology... Tip: check your sandwich inside and out first...

Pleasantly surprised for an eatery of this type, very friendly staff and quick service, food ready before you find a table :) this is how it should be everywhere.

Dirty tables and floor. Toilet costs €1,-

The people who work here clearly hate their jobs. They don't know Dutch, but hardly any English either. Despite this, they choose to shout something unintelligible instead of updating the order status screen. ... and then get annoyed that you don't immediately understand their kind of English babble. Been there twice and had a similar experience both times.

Quiet Sunday in June at 9:30. They prepared our lunch quickly.

A bit of a messy place, but it was also busy.

It was good, especially that the order was recorded correctly at the counter in one go

Long waiting times. No air conditioning so inside even warmer than outside on a hot day! Slow food...

I always eat here deliciously and don't go to other Burger Kings anymore because they all offer you the burgers cold these days, this restaurant was always an exception "food always super hot and tasty" except today "09-06-2025 around 14:00", the food was very cold, fries were not cooked properly and so much tomato ketchup on the whopper that it was no longer edible. Very unfortunate for this always well-organized restaurant. Even my children were disappointed.

11:15 and drive still closed they don't answer what a nice place...

Wait time is a disaster About 20 people after me got their order and I'm waiting for who knows what....

What a deserted location the burger king itself. Was what it always is but the whole building was deserted

You create the atmosphere yourself Food is what you expect Service ..... In short, a quick bite and on

Here you can get delicious and fresh burgers as burgers should be

Standard BK in abandoned food court. A bit of an aggenebbes atmosphere hangs there in the parking lot and in the food court. Usually when I'm there it's not very busy. Often you have a view of a stork couple at the parking lot after the drive. They often come close.

Good and fast staff. Good food.

It was not busy, we were helped well and quickly

A great place to go for a quick snack. Driving through the King and eating in your own car is recommended when it is a bit colder. It can still feel chilly inside.

Take away. But tasty. The service gets 5 stars because it was super busy and everything went well.

Had dinner with my family... The food is mediocre, you really don't get much and the prices are VERY expensive (2 adults and 2 children €65,- ..... and this didn't even include ice cream!!). You even pay a deposit per used cup, which you then return via a device and receive a QR Code on a receipt. You then have to scan this with your phone via Tikkie to have the money credited back to your account, so it's not really convenient. You also have to pay €1 per person for the toilet, even if you have eaten there. There are only 2 high chairs and there is nothing for the children to do to enjoy themselves. The staff is not customer oriented or interested in their work at all. It is not clean there and there is no cleaning, even when people have eaten and are leaving. You also have to order from complicated boards where you have to pay extra for everything. In short, it was quite a disappointment, which can be called embarrassing on all fronts. I will absolutely NOT come back here again, and I would advise anyone not to eat there.

What bad staff. It's really not normal how you are treated. It's all bad, really not recommended.

Order not taken properly, no toilet available.

Unfortunately, pure fraud. I order loaded Fries with 3x extra bacon. The girl scoops it once and I say something about it and the lady at the cash register says the gentleman has three scoops (there should be 4 if I order 3 more times) and I say to the lady, I see her scooping it once and then suddenly only the shoulders go up and it's all right and it remains quiet. Thank you burger king

A parking disaster, total chaos!😑🤨

We had to wait one hour for our order (2 menus). When it was finally ready, the loaded fries turned out not to be there. These were given afterwards. After asking explicitly whether the Sprite is zero and receiving confirmation, this turned out not to be the case. Not useful for someone with type 1 diabetes...

Excellent service and customer service. very clean 👍

What a terribly bad establishment!

Prefer Burger King than the others

What a grumpy girl behind the counter. Barely spoke Dutch and very rude. Last time I was there at burger King Delft

75 cents for ketchup packet, mandatory $1 for soda cup, $1 for bathroom. Everything is extra

Closed around lunch time. Really not recommended 🤣

What you can expect from Burger King

Ordered food at counter. Will be accepted by another customer after broadcasting number. This one will sit comfortably with his hands. And finds out that this order is not his. Everything is packed up again and tried to be given to me. Crazy things. Just stick those 8 euros up your ass.

Delicious hot food and fast service

Wasn't a problem with the tent, it has deteriorated a lot, but unfortunately I always liked coming here (not anymore)

Clearly indicate that I want to take away and still put it down to eat on site. They also forgot to give a complete order. Do you eat here? Then check whether you have everything.

You only get half your coke and you have to wait more than half an hour and it's just quietly bad business

Looks like a great location, but sometimes really busy

The Burger King has been renovated, the rest are still under construction or are closed. Now also ordering kiosks.

Boring restaurant. No freestyle machine. Machine works annoyingly when you use coupons.

Prices outrageous.... they don't refill and charge for the ketchup...

Great BK. A bit difficult to reach without your own transport.

worst Birger King I've ever been to. the food is served cold, if something is missing in your order, the waiter lady is very unpleasant and has a big problem to give you the missing food. Toilet costs 1 euro also for restaurant customers. I don't come here anymore. I already know why it's so empty here. a big drama‼️

The service is quite fast but the Burgers are small

Very slow service. The employees are not well trained. Most of them hardly spoke Dutch or English, so communication was very difficult. The restaurant itself was nicely decorated, but that was lost due to the annoying staff. One of our burgers was cold and we asked for a new one but they just put it in the microwave :(. Some drinks also fell over and the staff did not help clean up and were very unfriendly.

Had to wait almost 20 minutes for food and ice cold food

That it is fast food and you should not have high expectations, but a “please” “enjoy your meal” is possible, right? Barely any Dutch at the ordering post and irritated to take the order. Always the same story. The people who work here need a communication and customer service course. The woman who gave the order was friendly but seemed to have dropped it into the bag from a meter high... classic case of "the manager (if there is one) has given up"

Its my stop when im on the highway.. dont forfet to use yout coupon in the app.

Restaurant was clean and one of the employees very kindly helped me with ordering. I wanted to give a tip but it was not accepted. Big kudos to this employee. Recommended 👍🏻

Really the worst burger King.....that's not a one-off, it's been like that for 10 years.... Good evening, what is your order? Yes halo says ..... often forget some mayonnaise ect .... drama ..... I drive through the next one to the mc ....

Double murdered cow on my sandwich, dry bite, the fries were not properly cooked, the cheese not completely melted, you are obliged to take a deposit cup even if you eat there and they are difficult if you do not want to pay your deposit via the QR code , but want cash, and are rude . Even putting the chairs on the table fifteen minutes before closing time while there are still quite a few people eating, you don't feel welcome.

Too bad you have to give 1 star, I would prefer to give -5. The food is terrible, I had a double burger, which had been cooked twice. Can't be that dry. The fries are not cooked properly and have no taste. And then the staff, I understand that you have to give everyone a chance, but this!!! Hygiene is not respected and while you are sitting at the table they put the chairs on the table because they will be closed in some time. Never again!!!!

Told her 4 times I’d like a vegetarian whooper, twice in Dutch twice in English, still got the meaty one. Turning around on a motorway to get a refund kind of defeats the purpose of drive in fast food. At least the beggers on first junction appreciated free lunch.

Good service by the manager Abdul

Ordered via the post. Order received quickly and warmly. If you order with the coupons in the BurgerKing app, the price is not too bad. Otherwise expensive indeed. It was tasty again.

I can only agree with many others. The toilets are an absolute disaster. For €1 without a voucher or anything similar. When asked about this, the staff reacted extremely unfriendly. Unfortunately only after about 5 minutes of waiting at the counter, even though there were 6 or more employees present. I actually wanted to eat, but I didn't feel like it anymore. All in all 👎🏻, absolutely not recommended!