Burger King in Wijk 29 Ruiven

I don't like fast food, we stopped for a toilet.

What a huge disappointment – ​​Burger King A13 I ate at Burger King on the A13 this afternoon with my daughter. We were actually looking forward to it, especially since we had recently been to Burger King in France and had been pleasantly surprised by the service and quality there. That is why this experience was all the more disappointing. The fries were old, cold, chewy, and just plain gross. The chicken nuggets were likewise chewy and clearly not fresh. The burger was mediocre and the bun was limp. Actually, there was nothing about the meal that made us think: this is tasty. The contrast with our experience in France was truly enormous. Apparently, Burger King *can* do it right, but this branch on the A13 certainly isn't advertising it. It's a shame, because for a quick bite you might not expect a Michelin-starred restaurant, but warm, fresh, and somewhat tasty food seems like the bare minimum to me. No more Burger King for us. At least… not in the Netherlands.

I went through the drive-thru here the other day to grab a quick snack, and it was really great. The burgers were super tasty, just as I've come to expect from Burger King. It's really amazing that this one is located so conveniently along the highway. I will definitely be back.

Very long wait after ordering and the order was not complete.

They closed at 22:40 , that s not correct

Not bad but why do I have to pay to go to the toilets if I eat there (think to families !!!)… the refund for the cup isn’t t practical. Also sad not to have recycling bin for plastic bottle. In summary, well eaten but some stuff to change to improve the experience of the client….

What a location. Terrible surroundings! Poor hygiene in the sanitary facilities. Renovate or close!

It's your typical roadside Burger King. You know what to expect. But the location by the highway is quite useful when you come back from the north to the south of Holland.

In the, old?, photos, it looks like a diner. That is no longer the case. The person behind the counter was very uninterested. The Whopper was tasty, the veggie burger tasteless, and the fries stale.

Didn't get sauce and the drink was wrong. Staff not friendly and don't understand you.

Is only Somali being spoken: we are in the Netherlands!!!!! Received the wrong order.

Filthy toilets, took an order and had to wait half an hour, only to be told that they replaced one of the items with something else because our original items on the order were forgotten to be prepared.

We stopped here because I had always wanted to see the pagoda-style monument next to the highway. Since we were already there, we decided to grab a meal at Burger King. The burger was actually decent, but the fries were disappointing. They were soft, soggy, and didn’t taste fresh at all. What really stood out, though, was the condition of the building. It feels like this place used to be much busier, with other shops and restaurants, but now it has a neglected, almost abandoned atmosphere. The walk to the restroom was particularly unpleasant. I had to walk all the way to the end of the building and then go upstairs. The area was dirty, there were cobwebs, and it clearly wasn’t being maintained properly. On top of that, the restroom required payment. I don’t think customers who have already paid for a meal should have to pay again just to use the restroom. It’s a shame because this could be a nice stop during a road trip, especially with the interesting pagoda-style monument nearby. Unfortunately, based on this experience, I don’t think I’ll be stopping here for food again.

Unfortunately, my order was not delivered correctly. I ordered a double Whopper, but they forgot to put the burgers on the buns. However, since this was a highway restaurant and I had to leave immediately, I unfortunately couldn't drive back to report this.

This is not the first time I have received a cup that is not activated, even though I paid a €1 deposit. When I wanted to return the cup, I was told that it was not activated. I do not know if this is done intentionally by the staff. If I forget to return the cup, can they use my cup to claim back the deposit? That way, they would be pocketing my money. I hope management takes this situation seriously.

On one of the hottest day ever recorded, there was no air conditioning and service was extremely slow. To avoid this location during summer

On a bit of a run-down parking lot. Decent place in itself, but we only had coffee.

An "Unforgettable" Experience ​If you've ever wondered where you can go guaranteed to ruin your appetite and your mood, I can confidently say: I "really enjoyed it" here! This is simply the perfect place for those who miss truly terrible service and disgusting food. ​Food Quality Let's start with the main thing – the food. The quality of the dishes is catastrophically low. The signature burgers, which look juicy and appetizing in the advertising images, are a pitiful sight in reality. The patties are completely dry, overdried, and tasteless. The buns fall apart in your hands, as they've clearly been sitting for more than a day. The vegetables inside are limp, and the sauce was either skimped on or poured so carelessly that it stains everything. The fries deserve a special mention: they're cold, rubbery, and generously soaked in old oil. It's completely inedible, and the food isn't worth a penny. ​Service The service is in no way inferior to the quality of the food—it's also rock bottom. The staff is incredibly slow and has such disgruntled expressions, as if the customers had personally ruined their day. The wait time for a simple order is beyond what's conceivable for a fast-food establishment. Furthermore, the staff can easily mix up items on the bill or forget to provide napkins. The restaurant is completely unsanitary: empty tables are sticky and dirty, trays with leftovers from previous guests aren't cleared for hours, and the trash cans are overflowing. ​Bottom Line In short, if your goal is to throw money away, receive inedible, cold food, and be met with complete indifference from the staff, then this restaurant will definitely not disappoint. I'll never set foot here again, and I don't recommend anyone ruin their stomach. It gets a solid 1, and that's only for the flashy sign. ​Recensie van Burger King: "Onvergetelijke" ervaringen ​Als je je ooit hebt afgevraagd waar je gegarandeerd je eetlust en humeur kunt verpesten, dan kan ik vol overtuiging zeggen: ik vond het hier "geweldig"! Dit is simpelweg de perfecte plek voor iedereen die echt waardeloze service en walgelijk eten heeft gemist. ​Kwaliteit van het eten Laten we beginnen met het belangrijkste: het eten. De kwaliteit van de gerechten is van een catastrofaal laag niveau. De kenmerkende burgers, die er op de reclameborden sappig en smakelijk uitzien, zijn in werkelijkheid een trieste vertoning. De vleespasteitjes zijn absoluut droog, uitgedroogd en smaakloos. De broodjes vallen in je handen uit elkaar, omdat ze overduidelijk niet meer vers zijn. De groenten erin zijn slap, en er is ofwel enorm beknibbeld op de saus, of het is zo slordig ingeschonken dat alles eronder zit. De frietjes verdienen een speciale vermelding: ze zijn koud, taai als rubber en royaal doordrenkt met oude frituurolie. Het is totaal onmogelijk om te eten, en het eten is geen cent waard van het geld dat eraan is uitgegeven. ​Service De service doet zeker niet onder voor de kwaliteit van het eten - die heeft namelijk ook het absolute dieptepunt bereikt. Het personeel werkt ongelooflijk traag en kijkt zo ontevreden, alsof de klanten persoonlijk hun dag hebben verpest. De wachttijd voor een simpele bestelling overschrijdt alle redelijke grenzen voor een zogenaamd "fastfood"-restaurant. Daarbij halen de medewerkers moeiteloos items op de bon door elkaar of vergeten ze servetten mee te geven. In het restaurant zelf is het een onhygiënische bende: de lege tafels zijn plakkerig en vies, dienbladen met etensresten van vorige gasten worden urenlang niet opgeruimd, en de prullenbakken puilen uit. ​Conclusie Kortom, als het je doel is om geld over de balk te gooien, een portie onetbaar, afgekoeld eten te krijgen en geconfronteerd te worden met totale onverschilligheid van het personeel, dan zal dit restaurant je zeker niet teleurstellen. Ik zet hier geen voet meer binnen en ik raad niemand aan om hier zijn maag te verpesten. Mijn beoordeling is een keiharde één, en dat is alleen maar voor het felle uithangbord.

They really have the best burger. Love it

Zero stars, they closed at 10:20 PM with hours until 11:00 PM. Shame

The restaurant is supposed to be open until 11:00 PM. The doors were already closed at 10:40 PM. Drove all the way there for nothing! If you are open until 11:00 PM, make sure you stay open until that time! And don't close the doors fifteen minutes beforehand.

One of my go to stops when i am around Delft. Food is always a good standard and quality with friendly staff.

The staff were unfriendly, impolite, and showed no motivation to work; it was obvious we were bothering them. There wasn't much of an atmosphere, I didn't feel comfortable, and I won't be going back.

I had to wait a really long time for a chicken burger; it was basically ready quite quickly, but the ladies behind the counter are incredibly slow, it seems like they don't get it at all, and they don't care either. After watching this for a few minutes, I pointed out that mine had been sitting there for ages and asked what they were all doing. It was very quiet, even in the drive-thru, but it still took an enormous amount of time. 'I'll make you a medium drink,' she said... Yay... A bit more cola and a rock-hard burger that was lukewarm. Never here again...

I am very dissatisfied with the indoor peace; colleagues are extremely busy, running after each other, shouting, and swearing. What a disgusting place. I am never here again. Disrespectful.

Food was cold. Order is incorrect.

No nice people work there, the toilet is super far away, incredibly filthy + paying

On our way to ... we stopped here along the highway for a bite to eat. That was not an unmitigated pleasure. It started with the order, which, after a considerable wait among many people and insufficient staff at the counter, was not executed properly. It is possible that we did not operate the order terminal correctly, so the order did not go through properly. But when I asked for the order to be corrected, the response was surly. I do not think we are very enthusiastic about stopping here again; we would rather go next door. The dishes were as you would expect in a fast-food establishment. The restaurant and the paid toilets were clean,

I always have a delicious meal here and don't go to other Burger Kings anymore because they all serve the burgers cold these days. This restaurant was always an exception to that – “food always super hot and tasty” – except today “09-06-2025 around 14:00”, the food was very cold, the fries were undercooked, and there was so much tomato ketchup on the Whopper that it was inedible. It is a real shame for this always well-organized restaurant. Even my children were disappointed.

Waiting time is on the long side.

Unbelievable how unfriendly the manager on the floor is. We made a mistake to order on the screen for take away. We have a baby, so when we got our food my husband asked for a tray they asked the manager and she told them to say no and was very rude about it. When my husband asked again it was still a no. Then I went to explain the situation and the kind lady who was working there told me she is so sorry but that her manager won’t allow it. The manager was standing right beside her but acted as if she didn’t hear me. Then I asked her straight to the point that i need it so my baby can eat his fries of the tray. She refused again and then I said it’s for my baby he can’t eat off the table. And then she gave in with a pretty sour face. Unbelievable honestly. For a tray like really though.

The food is good, but the staff is a disaster. You have to put your drink cups in a vending machine that accepts a QR code, which almost never works. So you have to go back to the counter, where it takes ages again to get served because the staff have to chat with each other on a foreign language. They just make you wait.

It closes as early as 10:00 PM if you don't want to go through the Drive-Thru. My mother and I were already not allowed in at 9:55 PM, while a large group of 6 had just gone in before us. Our experience from previous visits is that the food is good enough, but the atmosphere / beauty of the location is poor.

It doesn't get much worse than this. What a disgrace for Burger King.

Soggy bun, almost lukewarm long chicken with cheese, cash only and received €1.00 too little change. This is already my second bad experience here.

Big burgers could be a bit cheaper / be on sale more often They do taste really good 👍🏼

Good moves The larger burgers could be a bit cheaper Too much pushing on vegetarian options

I didn't eat there, but it looked neat.

Wopper and Lang Chili Cheese are Burger King's best products. This time, they are served with cold bread.

Worst Burger King in the Netherlands. I had already given up on it, but I was in a hurry and thought I'd give it just one more chance... so I ordered a Whopper. Once home, and what did I get? A completely burnt bun. I find it very strange that the person saw the bun and then just packed it up? Truly too sad for words…

What a hassle with those toilets, why no coffee machine... unnecessary waiting for your cup of coffee, getting food only seems to be the motto here.... and better somewhere else....

The rest of the building is empty. Just the BK with good food but nothing else.

I ate a chicken burger and had a stomach ache for two days. The waitress was angry that I wanted to exchange my burnt hamburger for a fresh one. Bad place, I'm never coming here again.

Terrible. A late bite on the way home from work, and what do you get? Raw fries (only slightly pre-fried), stale bread. They aren't even worth this one star. Definitely not recommended.

I ordered a veggie burger, but I just wanted one with meat. I went to exchange it, and they were happy to do so. Great service!

Great, you can use the app for a discount

Fine. There was no cheese on the cheeseburger, but that was quickly resolved. There was some joking around about it in the kitchen with a group of staff, which felt a bit awkward.

The Burger King sells the usual Burger King stuff. I enjoyed a Whopper Combo meal. The service was efficient and swift. I had what I wanted and enjoyed it

Extremely rude staff. I was looked at as if I wasn't welcome there; there wasn't a single hello or smile. She was a real diva at the cash register, or so she thought. I won't go back there, even if all they have to do is take the bill and serve the food.

Great food, a bit of a lackluster place to eat. It's always a hassle with deposits/receipts for cups, and the return machine malfunctions too often. Come up with a different solution, because at the counter, you're also sent away with the attitude, "Just try and figure out how to solve this as a customer," even though it's their own problem!

BK is always good! I know in advance that if I eat a whopper and twister fries at one of their locations, I won't be hungry for half a day. Each location has a high standard that every restaurant has to adhere to, and you notice that when you visit every restaurant in our country. Highly recommended to eat here.

Horrible. What stupid girls work there. We were the only ones there, except for two other customers, and yet they managed to make two whoppers. So the wait for a whopper menu took a total of 13 minutes. If you said anything about it, you got the message... I don't understand.

The fries were lukewarm. We arrived at 9 PM on Sunday evening. The chairs were slammed onto the tables, making it seem really rude to sit there eating when they don't close until 11 PM. The deposit cup wasn't returned to the machine; after returning three times, the money was finally refunded to my debit card. Really unfriendly to customers.

After a long day at work, I was really hungry and really looking forward to my meal. I ordered a burger menu without bacon. On my way home, I was surprised to find that the burger was full of bacon, even though the packaging clearly stated "without bacon." That's simply sloppy and unacceptable. Furthermore, a very distressing situation occurred while ordering. A woman with disabilities asked to use the restroom because the elevator was broken. This was denied. She ended up leaving disappointed and was forced to relieve herself outside. As I drove away, I saw that she had even had an accident and was visibly covered in feces. That was painful and sad to see. This was the last time I'll order food from here. Poor order handling and a complete lack of humanity.

Disappointing sponge roll with a sad slice of cheese on the chicken burger.

Food is cold, the atmosphere is too

Sandwich was cold, fries no herbs

It was closed at 22:00. Update your opening hours…

It's closed every time. Just weekdays at 5 p.m. A bit unusual.

Great deals with the coupons and tastes good

McDonald's wins for me, but tastes differ. The staff is pretty much the same as at any fast-food restaurant. There was no atmosphere.

Long chicken with a little lettuce and sauce on a soggy, tasteless bun. I've never had such a bad meal at BK, and the fries in a tiny bag—you could almost count them—were a major disappointment, and all for €23.00. No return visit anytime soon.

Freezing cold inside, not really clean. Toilets are a bit far away and require a fee. Unfriendly staff.

Ordered two long chickens and two whoppers, but when I got home, one whopper was missing instead of a bag full of napkins. Absolutely outrageous.

Advertising and reality.... Horror. This is customer deception!!

It's surprising there's no one at Burger King on a Saturday night at 7 pm, even though it's in a good location. The toilets cost €1. Choose the takeaway option to eat in so you don't pay €1 for a reusable cup. But it's 10 cents for a cardboard cup...

Almost 13 euros for a burger with 2 chunks of meat and 4 pickles...

Enjoying a meal there with 2 storks and 1 heron

Open at 11am but not open at 11:30pm, manager arrives at 11:15am

Very unfriendly and disinterested staff, a shame

The lady who spoke through the speaker at the ordering column and was not audible at the counter

Bad service and they speak their own language very loudly to each other, I think Arabic

The food was decent. Not exactly fresh, but it was okay. The toilet was by far the most disgusting I've ever been in. First, you have to walk through a dark, empty, and chilly hallway, only to have to climb the stairs to the first floor, where a toilet full of shit and urine residue awaits you. Even the faucet was loose and covered in all sorts of gunk. Then you want to return your deposit cup, which you paid €1 extra for each, and then you have to wait 25 minutes for your €2. You're seen by several employees who all ignore you, and then after 25 minutes, they give you a lame excuse that they didn't notice or whatever, even though I tell them four times that I'm still waiting. They'll probably consider me the annoying, whiny customer, even though I just paid extra for a stupid cup and want my own money back. Weird, huh? It's a shame Burger King has deteriorated so much in recent years. The food was always delicious, but at many of these branches where hardly any Dutch is spoken, the dining experience is generally poor. Unfriendly and arrogant staff who are irritated by the fact that I want to order something from them. I think it's time for Burger King to take reviews more seriously and exercise more control over employee behavior. Otherwise, I really don't see how they'll still be around in five years. It's a real shame, because when it comes to fast food, it's always been my favorite, but all the Burger Kings in the Randstad have simply become crap.

Everything was done very well, there was a girl at the cash register named Hayet who very kindly helped my mother carry the food, thank you again!!

Its fast food nothing special about uou j8st want it at times 😂

Should be open at 11am but still closed at 11.40am

We hadn't been here in a long time, but it's really gotten bad. They were already cleaning and putting chairs on tables at 6:30, even though they're supposed to be open until 10:00. 6:30 is actually a busy time.

This is a good Burger King, certainly better than the BK locations in Rotterdam. Good food, and at least the kiosks work.

Ate the Whopper Menu twice. That's a fortune these days. Returned two deposit cups; one received a receipt with a small amount, the other nothing. Off to the cash register and got €1 back. The other had to show the receipt. When we got home, my husband and I both tried to get the other euro back, but apparently our last names don't match the account number. Strange...we've been calling Burger King for a while now... Called Burger King, but they refused to answer. What now, Burger King??? It's all expensive enough as it is, and now it's a matter of principle: I want my euro back, simple as that!

It's just a shame you have to pay a euro for your cup. I only realized this at home. I enjoyed multiple drinks, so it ended up being more expensive.

A quick bite to eat. Fast and delicious.

Friendly and helpful staff, and the Big King XXL was delicious.

We specifically wanted a warm brownie with ice cream. Unfortunately, we couldn't get ice cream, so we ordered a warm brownie. It was also good, but with soft serve ice cream, it was even better.

The lava cake was dry and didn't contain any hot chocolate. The milkshake was like a Coke. A 15-20 minute wait for three things.

The indoor area closes at 22:00. You can still order on the drive through

The restaurant is empty, and it's no surprise. Unfriendly welcome Paying restrooms You have to pay an extra euro for a glass deposit if you want a drink (and therefore a menu). Your drink is refunded at the end of your meal via a machine that issues a ticket to get a link and then get reimbursed with your phone.... Don't go there or use the drive-thru!

Ordered from Paal. After waiting 20 minutes, we were told they couldn't make coffee because the machine had already been cleaned. Half an hour before closing time! We indicated we wanted to cancel the entire order. The employee gave us the wrong amount three times, even though the receipt was on the counter. Poor and unfriendly staff. And if you want to use the restroom, you first have to go upstairs and pay for it... They'll never see us again.

If you want to charge €38 for 3 fries and some small burgers, you'll have to significantly improve your service. The food itself was pretty good, but the service and the quality of it weren't great. It took 20 minutes even though there were 9 people in the restaurant, and I didn't see anyone in the drive-through. Isn't that called fast food? I counted, and out of 4 orders, 3 were incorrect, including ours. For example, we had a cheeseburger without cheese... When we went to report it, we got a grumpy look, and the burger was literally opened right in front of us and a slice of cheese was placed on top. The burger had cooled down by then, so the cheese didn't melt well anymore. My tip: just drive to the center of Delft; there are plenty of nice restaurants there that offer good service for less.

Very good like all the burger king, very good whopper

It was the most delicious thing ever

Poverty is rampant. From the parking lot, you have to walk through an empty building that wouldn't look out of place in a horror film. The toilets are separate on the top floor. They're definitely overdue for renovations, but you can still pay €1. Burger King has a new business model: a €1 deposit on cups. However, the machine where you return them doesn't recognize the cups. A nice extra two euros, though. Furthermore, it doesn't seem to give you any money, just a receipt. Is that even allowed? Not recommended.

The staff is very grumpy, they are brutal Food was cold we went back it was made again still not hot enough. There restaurant wasn't clean there were every where fruitflys very disqualified dirty restaurant. You can better go to Sibiria then you will receive a warmer welcome

If I were starving, I'd keep walking. All the food there tastes stale and dry, as if they'd been storing it for three days and just slapped it on a tray. The restrooms resembled a radioactive exclusion zone, and with the money they charged for the usage fee, they could have easily hired a cleaner. After the whole fever dream, I just hope no new, unexplored diseases have developed inside me.

Delicious, burgerking from time to time

Food was not very warm anymore but service was good

We had a lot to pay for. Then it turned out they'd added things without us asking, like extra cheese.

Clean. Neat. As in all restaurants)

Good restaurant, everything was freshly baked

Kudos to the gentleman who provides the birds with some bread outside in the summer. A fantastic calling card for the Belgian Championship.

Enjoy delicious food at a great price with the app