Burger King in Charlois

Great place to pop in. Good food and friendly staff.

I still find the Burger King hamburger inedible.

What a place! 5.95 for a cold wopper You had to search for the meat Shameful, I feel like I got robbed And also really disgusting Burger King is history for us

Very filthy, food is cold. Bacon is not even prepared properly, salad pieces in sadwich are gigantic. Terible taste and for some reason half of food is sour. Worst buger king ever.

The service is terrible. One person is working, the rest are just standing around chatting and eating. It took 40 minutes to order two burgers. I recommend replacing the staff.

This is the worst Burger King in the Netherlands, in my opinion! It started with the order kiosk where the receipt roll was empty. It was inconvenient if you just missed your order number, but luckily we remembered it. A quick trip to the restroom while waiting costs €0.50, but if you don't have one, changing at the cash register is impossible! Apparently, the workload is so high that it's unmanned, and when you finally make eye contact with the "chief" after 5 minutes, you're told with a sneer to order at the kiosk. Incidentally, while waiting at the cash register, the bucket used to clean the restroom was prominently displayed on the counter, so if you ever manage to get to the restroom, it's probably clean. I'm not making this up, by the way, because the bucket had large letters indicating what it was supposed to be used for. Anyway, if you want to change money, you really have to shout to the kitchen—it's super tacky, but they don't give you a choice. When picking up my order, I asked for the receipt because, well... the receipt roll was empty. I did get one, but it was thrown at me in a very unfriendly manner by the "chief." Then came the food. The fries were cold and very sparse. The onions on the burger were cut into rings about 3 cm thick, rock-hard, and inedible, if you ask me. Apparently, the milkshake was also on the receipt, because the cup wasn't even full, as I'm used to. For two people, we paid €32 for two simple meals, which is a lot of money for a fast-food restaurant, in my opinion, but with this disappointing quality and the unfriendly staff, it felt like a truly overpriced meal. Ugh, never again!

2 adults and 2 children. So 2 menus and 2 happy meals. The wait was long and when our food was delivered it was cold. This Burger King used to be super but now it's average. I am hoping this is a one off and not a normal occurrence

After 2 hours and 10 minutes and several attempts to call the restaurant, my order was canceled. Still haven't been able to reach anyone. It was just one burger and fries. The restaurant is a 5-minute bike ride from my house, let alone with an electric bike or scooter, which they all have these days. ...not good.

I find Burger King on Lijnbaan subpar in several respects. The service is poor and hardly anyone speaks Dutch, which really shouldn't happen in a big city like Rotterdam. The staff seems disinterested and does everything effortlessly and without a smile. The atmosphere is also very uninviting, with a loud and unpleasant crowd. It's anything but comfortable to sit here. The food itself is far too greasy and salty; the quality is much better at other Burger Kings. I'll happily skip this one next time.

Zuidplein Rotterdam indicates it will be open at 9am on Saturday, but it is already 9:50am and not open yet

1 star...the only positive thing was that the food was hot. We also waited half an hour for two burgers, then got the wrong order, walked back, and then got the correct one. I'd asked for no mustard or pickles, but they still had both on them...and then I had to pay for the toilet...sorry, but this branch...shame on you, truly shame on you.

Bullshit even if it's busy and you close at 8pm it's not normal to say you're going to close at 7pm

I had curly fries a Coke and a big king XXL I got no sauce I ordered curly fries, but got no more fries and then the burger was smashed up one of the worst experiences ever for me

Terrible business. Bad staff. They can never deliver a complete order, and when you try to call, they just don't answer. I'm getting tired of it. I ordered two cheeseburger menus and only got one. No service there.

Keep an eye on your bags! There are thugs out there who are out to steal!

I ordered a burger and fries. Everyone before and after me had been served around 17 orders, and I was the last one to be served. The lady behind the counter is terrible; she really needs to resign. I asked her how far along my order was because I was the last one to be served for fries and a burger, and she arrogantly told me, "You'll be served last!" This is terrible.

How?!!! Just how did you manage to collect the order 918 in two minutes, and then almost equal one 917 in the other 10!!! minutes!!! While all the ingredients were already on the shelves! Of course, they got cold and wet after. It was very strange and stressful. Upd: next day, next problems. They made fries, have the cheese, but they didnt made box of fries with cheese. Amazing!!!

The room is not tidy. The fries are not salted and there is no free sauce. For mayonnaise or ketchup, you have to spend €0.50. The burgers are dry. The only good thing is that drinks are available at will, but the coke and coke zero are disgusting.

This location is absolutely not recommended. Incompetent staff! If you do decide to eat here, double-check your order! Especially for takeout, because they're just messing around.

Don't count on them. The store was supposed to open at 9:00, but I'm still here at 9:15. No food for me; I might as well have gone somewhere else with reliable times.

Do something about your staff. They're more focused on entertaining themselves than helping others. Fries are already pre-packaged three hours in advance. They quickly prepare everything quickly and then do nothing. All these 16-year-olds who can't even wipe their own noses! Yet we have to pay 5 euros for fries. Ugh, Burger King.

During my recent visit, the milkshake machine turned out to be broken, without this being communicated in advance. Although I had paid extra for a milkshake in advance, I was only offered an alternative in the form of a cola. I do not consider this to be appropriate, given the choice and payment made in advance. The burger was really very tasty. The fries were not cooked properly.

What a bad service Children's menu without box, and toys, everything was gone. Cheeseburger with different sauce They didn't like comments Just walked away. Rude staff They were already cleaning up at 7:00 PM, They closed at 8:00 PM, just looked at the customers, they even closed a roller shutter, and people were not allowed to sit anymore, it was still quite busy! Toilet use was actually not possible, whole discussion Returning cups was also difficult I have never experienced such bad Burger King!

Employees seem to deliberately not activate the deposit cups. Only when you specifically ask for it, the scanner is taken with some grumbling. The result is that many people leave the cup behind out of frustration. That pile is then put aside by employees. What happens to it? Tip jar? Food which is fine, quite quickly.

I'm a customer of the establishment, why should I pay for the toilet? Where do I get coins from? Where am I supposed to get 50 cents from? I'd be better off going to McDonald's...

The food wasn't as bad as the reviews said, everyone has their own opinion, I just think we waited a little too long, but I think that could have been because it was busy, because last time we didn't wait that long. the food was hot

They forgot the sauce inside the burger ???

CLAIM YOUR DEPOSIT Voucher IMMEDIATELY! Mandatory deposit for €1 cups, if you hand them in, you will receive a receipt with a QR code that does not work. I thought I would sort it out later, but I ended up receiving a voucher without a valid QR

I bought a black coffee today, but it had a strange taste. It was very bitter and had an unpleasant odor. I think the coffee machine was not cleaned properly, or the quality of the coffee beans was very poor. I also had fries with crispy onions, cheese sauce and barbecue sauce. However, the amount of barbecue sauce was way too much. I hope they take this into account. Thank you.

Service is crap. We had a lot of deposit cups. Device did not work. Cashier did not want to give money back. He expected me to hand in the dirty ice cream and milkshake cups next time.

Worst service, a bunch of kids running this location, me and a woman waiting in cash counter to order the employee took the womans order and went, I am waiting there for 10 minutes till someone takes my order while every employee looking at me and joking with each other, after 10 minutes one of them showed up and says our cash counter is closed. Bullcrap!!! Now at mcdonlads they helped me in seconds!

I thought it was a delicious burger.

Good and quick meal. Friendly staff and helpful. Clean toilet and room.

Just boycott. You should know what they invest in. Also good for your health.

Cold fries People after me got their order earlier?? While I ordered something very simple.

Dirt, stench and malaria. Spoiled drinks literally taste like mold and are dirty - the tables are sticky with dirt. Vuil, stank en malaria. De drankjes zijn bedorven en gusten letterlijk naar schimmel. Vies – de tafels plakken van het vuil.

Dirty place, drink dispenser dirty and every drink was yellow, burger was lukewarm.

Was helped by a headscarf. Gives my drink without a straw and plastic. Another lady had to finish my order. What kind of underprivileged people work there?

De mensen die hier werken zijn bizar asociaal. In de vijf vreselijke minuten dat ik er was werd er tegen drie verschillende klanten geschreeuwd en lelijk gedaan voor geen reden. Wanneer er werd gevraagd of er ijs was werd er meteen geschreeuwd: “DE MACHINE IS KAPOT, KAN TOCH?!” Daarnaast zijn de toiletten bizar smerig en ruiken die naar de baby sectie van de monkey town. Niet hier komen.

I think the people who work there are very lazy. The meat no longer tastes like Burger King Anymore. The taste of Coca-Cola is very strange, and it feels like you're eating rubber instead of meat. The people are very grumpy. The place is always dirty and the bathroom looks like someone shit on all the walls. I'll never go back there again.

They've closed half of the store more an hour before the closing time, stopped cleaning the other half so every table was dirty and the waiting time was really long. Maybe it's better in the morning but I hated it

It was strange today that if you eat or drink something there you have to pay for the toilet. I can understand that if you are their customer you have to pay something, but this is really strange. Nice to have those deposit cups in the context of the environment, but it has to work. So I went to the counter again and when I got home it turned out that the counter had NOT credited the deposit but had WRITE OFF the 2 euro deposit again, so I paid 4 euros, a bit rudely wondering if there will be an answer to the previous one, so nothing. Last weekend I submitted a complaint by email but again no answer. Today, 5 months later, crying with the press. Fries had been on the tray for 10 minutes plus the rest of the burger was not ready yet. As a result, the fries were already cold. When you say something, they look at you strangely that you want another one. (Lady didn't speak Dutch). The drink machine gives so much foam that when you sit down in your seat you don't even have half a cup.

Very uncustomer friendly. By default, the roller shutters are down at 7:00 PM and all chairs are on the table, even though they are open until 8:00 PM. If you are still eating around 7:30 PM, they start cleaning your table and you are no longer allowed to go to the toilets because they are 'closed'. The deposit cups may also no longer be returned at 7:30 PM because the cash registers are already 'closed'. Really strange scenes at this BurgerKing. Have you ever experienced that cheese sauce and bacon were not put on the loaded cheesy fries because they had run out? So you got regular fries in a container for the price of a cheesy loaded fries.

Even after random reporting, we are well informed about what is happening.

I regularly eat in this burger king as its very convenient for after university classes. The staff are very nice and friendly. Its fairly clean most of the time and the burgers always have the right amount of sauce and ingredients. I definitely recommend this Burger King its one of the best in Rotterdam🫶🏻

It was great. Delicious, the burger is nice and crispy, the fries were not soft and nice and crunchy, definitely recommended

Bad and cold food for the price quality ratio. Ate with 5 people. Not all items ordered were there. And then a short questionnaire on the back of the receipt. Doesn't work... Oh yes, paying for a dirty toilet and no toilet paper and etc.

I waited about 5 minutes for the order and there were not many people in the hall, and there was only one other person in line besides me. Everything was tasty and well packed.

The food looked pitiful and not tasty, not like the pictures when you ordered it, the quality was also mediocre, not a second time for us.

Orders are delivered incomplete and incorrectly. (missing fries and fries sauce, you order a state money cup and you receive cardboard. Indicated that you are eating in the restaurant and yet you receive it in a paper bag.) They also closed the roller door during the opening for some reason. The person who has to remain at the door for safety reasons walked away from operating it several times. This is certainly not appropriate! In my opinion, the staff could be retrained.

Chili cheese nuggets are chewy and initially forgettable. Wrong flavor Milk shake, and no gift with the children's menu.

Truly the worst Burger King I have ever been to. Yes it was extremely busy. But then stop taking orders. Everything is gone. Taking drinks yourself is only spa red because all the postmix is ​​gone. No sauce, wrong burger, no deposit cup. Complete chaos. But asking 20 euros for weak fries and a half cold burger. Never again.

A neat, clean Burger King! Be sure to visit us more often!

Food was tasty but they forgot my other burger but I still had to pay for it

Wat een vreselijke vies eten , cola was bruin slootwater met ijs, burgers waren koud, kipnuggets waren eerder sponsjes, schoonmaken doen ze niet aan, smerige zaak, kom hier nooit meer

Place was really dirty ground was sticky and there was junk on the ground. It took 20 minutes for 2 hamburgers which where lukewarm at best

I had walked past it, of course it is not halal.

Food was cold, fries sauce dirty and milkshake too warm/watery. Last time I go there.

I arrived 5 minutes before closing time but was not allowed to order anything, they indicated that they were closed and I was shown to the door again to leave the building.

Wat een afgang.. Burgers die we haalden waren Droog en Koud. Voor de kleine een Suprise Box gehaald. Suprises waren op, dus we mochten na het eten een ijsje voor de kleine komen halen. echter, na het eten in de rij gaan staan, en ik werd genegeerd door degene achter de balie, en iedereen die achter me kwam werd voorgetrokken. vreselijke ervaring na 2 jaar geen burger king te zijn geweest. Denk dat we daar weer een paar jaar aan vast plakken.

Just picked up food, didn't check it myself because I had to get to the bus quickly. I looked in the bag on the bus but unfortunately no complete order. I ordered fanta from my menu and paid extra for a sturdy deposit cup, shown in the photo with a lid. What's in the bag? An empty plastic cup, no fanta, no lid. Also ordered a children's menu, the apple juice, nuggets and fries are in the bag, but no children's box and no toy. What was in it was tasty and fresh.

I went here with my mother, we both ordered a whopper with fries. the fries were nice and hot when we got them but unfortunately they were also very salty. the burgers were good, but my mother had old lettuce in hers. luckily they played some pretty good music to compensate for the rest.

The food was absolutely rubbish and cold yet the waiting time for it was disgusting I was early and no one was in front of me so no excuse for cold food ,

Fast food with broken order column

I asked a question to an employee and was completely ignored, or maybe she didn't understand? But I think this can also be indicated then? If a customer pays €0.50 to go to the toilet, this is possible. But the toilet was dirty, and the tap on the women's toilet was broken, so I had to wipe the soap off my hands with toilet paper. When I went to order, the employee started talking to a colleague in between (she was trying to fix something that was no longer working, no problem, but just say "sorry, just a moment please" I was waiting there and didn't know if I could continue with my order..) fries were lukewarm and dry, burger was also lukewarm. Soft drink machine smelled like soft drink that has been expired for a long time (maybe clean it more often 😬). Sockets are not working or were not connected. The food itself was tasty, apart from being lukewarm and/or dry, but the service was less so 🫠

Paid toilet should be illegal when you are a customer of a restaurant even if it’s a fast food.

Very bad, got limp fries with a bunch of dry bacon thrown in. Fifteen minutes before closing we were chased out and she threatened to close the door. The lady also became angry because I wanted to charge my phone in a place where people were no longer allowed to sit due to... cleaning! I don't think that phone is going to be on the floor :) all in all, a bunch of crazy people

What a dirty, miserable staff that works there, the Coca-Cola zero is not drinkable, more water than Coke and to top it all off, when I hand in my deposit cup, you get a receipt at the cash register and instead of getting a euro back, they debit another euro, never again. there

It was a yummy experience! How many Dutch people work there? Oh okay! Well! at least 5 stars for this restaurant!

3 people ordered, none of the three orders were correct (in our favor anyway)

this restaurant should be closed. Customers are discriminated against and the food I got was not fresh. The service is rude and they cheat... everywhere but there. I heard that I am waiting for an order because I am white... and her black friend could not wait! this is racism

Good but price is not okey and food warren kaud

Waiting time 15 minutes too long. It's fine to tap your own soft drink, but if it doesn't contain carbon dioxide or taste, it's very disappointing. Mandatory to take a cup deposit and then have to ask for it back via Tikkie. Had to ask for napkins myself, only paid to go to the toilet and then there was no soap dispenser so no soap... Burger not completely eaten, which was also disappointing. Of course I won't be coming here anymore..... Sigh...

Positive factors: The restaurant was relatively clean compared to other Burger King locations in the city, and the space was large with plenty of seating available. Negative factors: When I received my order, one burger and two extra sauces were missing, so I had to go back and request them by showing my receipt, and then wait to get the missing items. When ordering at the kiosk, there was an option to choose a disposable cup after selecting a drink, but it came with an additional charge of 1 euro. There was no option to avoid the extra fee, so I had to pay an average of 4-5 euros per drink for cola or other beverages. I felt that the quality and service were gradually declining, especially considering the higher prices.

Staff has lost track. every order is missing something and it seems like there is a lot of chaos among the staff. They speak a different language and do not respond kindly to their own mistakes... a bit of a shame

The workers of the restaurant in Zuidplein, Rotterdam have refused to attend to me for this matter. In addition, my money has not been refunded.

It often takes too long to get your food. At this branch then. I've had a few where it went much faster, even with crowds. And forgetting too many things when you get your food is something they have a knack for.

Way too expensive food for what you get. Still trying to make something of it with far too few staff. Order walls in malfunction, dirty restaurant. Many people return with orders that are incorrect. I definitely won't be coming back here.

Extremely quick service,the food is as you expect from burger king,nice ordering menu and selection of drinks too

Lots of little papat. And cheese sauce and bacon with the bacon fries

Ordered an hour and a half ago via home delivery but did not receive anything. They also do not answer the phone or are not available. Bad service

Then you order veggie xtra long chili cheese WITH mustard, ketchup, onion and pickles and then you only get Mustard!!! You got one job!!! Not to be missed!!! NEITHER THE VEGGIE BIG KING! This isn't possible for that kind of money!!!

Too bad the food was cold via home delivery and they did not answer the phone

Messy place and staff not very friendly

Ridiculous that you have to order at one cash register. You have to wait 6 years and you can pick it up at another cash register. They don't even have a regular scoop of soft serve ice cream

On a Sunday afternoon, there were not many people inside the restaurant, free tables, fast and good service .

Systemgastronomie, aber halt verläßlich. Die Sprachbarriere spielt inzwischen gar keine Rolle mehr, weil man am Automaten bestellt und bezahlt. War recht sauber hier, die übliche Auswahl. Die Öffnungszeiten sind etwas knapp: wenn am Abend das Einkaufszentrum zu macht, schließt auch der Burger King.

We are the cash registers ourselves... but unfortunately that option was not available at the time we were there. Only those order screens. So we didn't have any real service, I must say. And it was very busy. Now it is a fast food restaurant so that is very normal. Tables were dirty, no boo or ba was said when picking up the order. Unfortunately. Better luck next time. Food was good.

Never again Burger King. Few, cold fries and hamburgers are no longer what they used to be.

Just a fast food restaurant. Not a standout. Good location, at the entrance of Zuidplein on the metro side

Fortunately, good location, well prepared in fast food

With the app coupons it's an affordable Quick stop for a burger and a shake. It's always an absolute chaos here and the staff doesn't enjoy their job so don't expect much.

Even 1 star is too much... the worst burger king in the world!!!!!

The food was good and not too greasy. The lady behind the counter this morning was really friendly and helpful.

Stumpers. I ordered Cheesy Bacon Fries, paid extra for extra bacon and cheese sauce. Do we then get a bowl of weak fries, no bacon, without extra cheese sauce and with BBQ sauce... how difficult is it? Shame on yourself that you can't even read let alone fill a bowl of fries with 3 ingredients..

Closing way too early. Last week at 9:20 PM I was at the door for nothing. All social media say they close at 10:00 PM. But someone thought it was a good idea to hang a piece of paper on the door in 80s style saying that from now on they will close even earlier. Namely at 9:00 PM I'd rather go to Burger King than McDonald's. But with such opening hours, I think they better close!

Worst experience ever. Everyone's orders are wrong. My order wasn't even made and was pushed away. I complain, they are going to make it after half an hour, finally my order. After eating fries I discover that there is no cheese on my long chicken, but I had ordered it. I went back to the cash register, by the time I was helped my sandwich was cold, the manager threw a slice of cheese on it and yes! Well, really bizarrely sad. Keep the sandwich, stick it where the sun don't shine. I will definitely never come here again!

Bad service/staff and items ordered to take away were also missing. The food is always delicious, but I think the service really needs to improve seriously at almost every Burger King!

Nothing special to say about it, really. It's okay.

Food was fine, service is a lot worse. The staff is extremely disinterested and won't even look at you anymore. Also, half the place is full of young people hanging around during the day, which causes a lot of nuisance. All in all, not a very pleasant experience.