Domino's Pizza Maastricht Hoenderstraat in Wijk 00 Centrum

It's pizza, can't go very wrong with that. However, the staff is mostly a lot of frat boys making loud and inappropriate jokes about customers, so watch out for that.

Summary: It feels insane to even have to write this. I'm editing it down with "nicer" wording so that google does not remove the review. Multiple male members of staff spent almost our entire visit on the 17th staring at us, laughing at us, making comments, and then literally laughed us in the face when we asked for cups to drink our soda followed by one of them commenting "haha 2 girls 1 cup" at us. 2 girls 1 cup, for the uninitiated, is a really disgusting scat f*tish lesbian p*rno from the 2000s, in which two women defecate into a cup, eat it, then vomit it into each other's mouths. What the hell? Full review (if you want to call it that): Alright. This has been incredibly frustrating and ruined the end of my vacation, but I feel that I should leave this review in hopes of some kind of consequences. On this Wendesday, the 17th of December, my wife and I (both women) went to grab pizza with a friend who was visiting before going to the christmas market. Unfortunately, the behavior that we endured from staff was unacceptable and, honestly, really disgusting. Not a great end to our vacation. Throughout our visit, some members of staff were going out of their way to stare at us, while laughing amongst themselves and making jokes loud enough for other customers to overhear. When we received our pizzas and large coke (1.5L to share), we were not offered cups, so our friend went to the counter to ask for some cups for us. The staff member he asked said that they do not have any cups for us. When our friend turned his back, staff started looking at us and laughing (like, full on laughing) and one of them LOUDLY said "hahaha 2 girls 1 cup" while looking at us. They kept laughing about it and repeating it to each other. Let me explain what 2 girls 1 cup is, to illustrate why this is SO messed up and disgusting, especially IN A RESTAURANT!!! It's a lesbian p*rnographic/adult movie from the early 2000s. Not just any adult movie, though: It's a scat movie in which the two women in the video defecate into a cup, both eat it, and then vomit said fecal matter into each other's mouths and all over each other, over and over. It's extremely vile. I guess the pizza was okay, but it was kind of hard to stomach anything in that environment, and it has left me feeling kind of gross since then. Nor did any of us feel safe eating food prepared by people who are happy to loudly say things like that. My wife and I had been getting pizza from this location for a solid two years now, but will not come back for.. well.. obvious reasons. I've NEVER witnessed such disrespectful, disgusting behavior by staff anywhere in the Netherlands since I moved here. Do better, Dominos & Dominos staff who did this!!!

The food was already cold because they were so incredibly slow, rolling cigarettes in the kitchen and packing the pizzas at a snail's pace. No one speaks Dutch.

They were 70 minutes into the delivery and I called for an update. SInce they said the pizza was not even in the oven I asked for cancellation. They said they will and I closed. I had to call 15 minutes later because the order was not cancelled via the thuisbezorgd website so I wanted guarantee that it is indeed cancelled. They told me not to worry that they will cancel it by sending ticket but the order was never cancelled days later.Thuisbezorg doesnt let u open tickets that were more than 24 hours ago. I never got my pizza, never got my money, and will need to follow-up via phone/email now to get 30 euros back. Waste of time and money, horrible uncaring service.

Expensive and the size isn't accurate. Had to order more food.

Tried Dominos for the first time in my life I won't be doing that again anytime soon I ordered the pizza to eat in, and still got it thrown in a box, and no napkins Best advice I have is to go somewhere else to eat

I am always love to eat some pizza also in a famous brand like Dominos Pizza, it's always teasty and I can find what I love to eat . The place have a nice design and butifuall picture. You can pay only with cradit card or via nfc No chase evlieble.

Great pizza, great staff, no wait times. Relatively clean and accessible, but there was a huge pile of boxes which made it difficult to discard your box.

Extremely poor quality pizza; I've rarely had such a dry pizza. It was truly disgusting. The cheese tasted like it had gone bad, very sour too. I'll never order pizza from here again. And if you complain, they say, "Well, you've been eating for 15 minutes, so don't complain." I literally had the pizza for 2 minutes.

What amazing staff! They were super friendly and super open. Truly the best Domino's I've ever visited. They even helped us with an order. Definitely worth a visit!

You order a pizza with extra toppings... you don't get them, but you pay for them... you call them, and all you get is "I'm sorry!" Not recommended, and I haven't even mentioned the fact that the pizza was delivered cold.

Unfortunately, my recent visit to Domino’s in Maastricht Hoenderstraat left a lot to be desired. The seating area was visibly dirty, with stained and worn-out upholstery that clearly hasn’t been cleaned in a long time. The radiator next to the seating area was dusty and covered in grime – not something you’d expect in a food establishment. To make matters worse, the entrance area was littered with cigarette butts and trash, giving a poor first impression before you even walk in. The pizza tasted bad. I can’t recommend dining in at this branch.

The people working there don't speak Dutch and weren't exactly friendly. The four-cheese pizza I ordered was a pool of oil and grease. After eating it, I got food poisoning, which I'm still suffering from (a day later). I strongly advise against this place. If you can afford to pay a few euros more for your pizza, please go to a regular pizzeria.

A bit remote and dark inside. It was nice, but not the best.

I love their food they are very experienced

We order something but get something completely different which is cheaper, that is often the case with you

Never received pizza, manager has borderline I think, impossible to talk to. This place has gone downhill fast.

Very busy in Maastricht it was difficult to find something gluten-free for lunch. So I ate a gluten-free pizza at Domino's. We received a pizza cutter to cut ourselves. You could also sit there.

Worthless burnt thin pizza that cannot be finished for €13.50. The service was bad a while ago and has not gotten any better. Avoid this tent

Not one of my favorite pizzas. The crust was hard, and the taste wasn’t very good.

Good management (by every employee) at this branch. Definitely has potential!

The best pizza on Maastricht really good and in time

Excellent, very good and tasty, the ingredients were good and not few

I reported my complaint to an employee here. I asked: “Why do you work without gloves?” His answer was: “Gloves are not healthy, without gloves it is cleaner.” What nonsense! The hygiene and cleanliness here are simply zero, as you can see. Furthermore, the pizza we got was completely drenched in tomato sauce and had almost no cheese on it. Really bad experience. Very disappointing!

Ordered a pizza. Clearly not the smartest driver... Door was open, didn't see the shop and was written in large letters the name of the shop. Didn't think to call me again on my phone which apparently was the wrong one, it really wasn't... I had to call them after over an hour to wonder where it was. Not even an apology.. Not brill guys.. just write in clear where you should enter if you are ordering on thuisbezorgd.

Standard Domino's, great location.

Restaurant of the Domino's Pizza chain We ordered two pizzas one pepperoni and one Margarita As well as a box to share Everything in the box was very poorly cooked. clearly not cooked enough at all. The margarita pizza leg was too thin and the ingredients were clearly not of good quality. There was too much tomato sauce in the pepperoni pizza. And the sauce ordered extra was placed directly on the pizza. Not top level hygiene.

Pizza was cold and hard, super thin looks like a burnt lahmacun that has become too hard. I would certainly not recommend this, stated that the pizza should not be delivered to me until 4:30 PM and they said they already made the pizza at 4 PM. Customer service is super bad, no help and angry.

The person that answers the phones there is extremly rude to customers. She fails to provide customers with information regarding the orders. We waited almost an hour and 20 minutes, only to recive a cold meal. Definatly a kitichen nightmare and a service nightmare. DISGUSTING AND APPUALING EXPERIENCE.

Hilarious to keep coming back here and seeing where things go wrong again... wrong toppings, pizza not even barely cut, customer friendliness shines through from the employees! As an employee, this seems to me to be the ideal workplace. If you can ignore customers, you can wear your earphones or headset during your entire shift, and you get paid for it! Go Go Domino!

Had to wait 45 minutes for a small pizza and some fries. There was hardly anyone else in the store, the other customers who came in later were also helped earlier. Food was cold.

Bad service, had to wait 45 minutes for the food. One order had already become completely cold. We received no apologies for the long wait

We went to order a pizza and the woman behind the counter insisted to order it at the counter. It was a Wednesday so there would be a 50% discount. However, I discovered that we had not received it when I looked at the receipt. When I inquired about this, I received a very short and angry response that this is only online. Well, the lady could have told me that in advance. Not very customer friendly and nice staff.

Worthless, after an hour of waiting you get a cold pizza because a retarded delivery man stands in one spot for 20 minutes because he doesn't understand the streets. When you call you are told that they can't do anything and that they will close in 5 minutes, ridiculous!! What was once a good business has become a very customer-unfriendly business!

Bad service, ordering everything via 1 busy computer, too expensive and lax English-speaking staff. Ordering drinks also had to be done via the computer! Just got that at Jumbo. Was mainly intended for takeaway.

One of the better Domino’s locations, and I have to say, it stood out in a good way. The interior was surprisingly nice and clean, making it a comfortable spot to actually sit down and enjoy a meal rather than just grabbing takeout. It felt like a step up from the usual fast-food setting. I tried their new Cheese Volcano Pizza, and while I was skeptical at first (the presentation looks more for Instagram rather than consumption), it turned out to be pretty delicious. The cheese pull was satisfying, and the flavor was rich without being overwhelming. Definitely a unique addition to their menu that I’d recommend trying if you’re curious. As always, you get what you expect at Domino’s—fast service, decent quality, and reliable comfort food. But this location really elevates the experience with its cleanliness and inviting atmosphere. Would definitely return for a casual meal.

Please do something about the door.

Consistent experience of missing items during delivery

It took 2 hours for my order to arrive. I called and asked when the pizzas would come, and they said 10 minutes. After another 30 minutes of waiting, i called again to ensure the pizzas were coming as this dominos has a reputation of cancelling last minute. The lady working told me “if you keep calling the pizzas will not come faster.” Rude staff and very unreliable

Had take-out pizza. It was good, but the location was not clean and there was trash everywhere on the ground. It did not seem like a pleasant place to eat.

The order arrived 40min late and without the sauce. The food is good but I would be warry of deliveries (ordered through Uber Eats

Quite unfriendly service who didn't say a word more than necessary. After entering our order into the terminal, payment could not be completed. The only comment was "use a different terminal". She knew that the terminal wasn't working. So she could have told us that beforehand instead of making us enter the entire order first. Otherwise, no friendly look, no word that the food was ready. I wouldn't go here again.

I had an extremely unpleasant experience at this Domino's location. The management is not only unprofessional but also downright disrespectful—both to their staff and customers. While dining, I witnessed the manager yelling at employees over trivial issues, creating an uncomfortable and hostile atmosphere. It was heartbreaking to see staff treated in such a demeaning way, and it truly felt like I was supporting a place that disregards the dignity of its workers. To make matters worse, I overheard the manager making a call to fire someone at around 10 pm at night. It was a truly appalling experience that made it impossible to finish my meal. This establishment is a complete disgrace, and I genuinely feel sorry for the hardworking employees who endure this treatment. I will never return to this location.

Great pizza, especially at wednesdays when its 50% off!

Pizza was delivered on time but the box was really that dirty! The box of the hot dog and can of soda was also so damaged that it simply leaked. Delivery lady said she just took it 'out of the bag' and didn't know it either! Cuckoo! You can't deliver this. After calling and sending photos, I received new pizza and drinks. That this is the way you deal with your customers? Bizarre!

The pizza is incomplete, not cut precisely, the service is terrible, the guest has no idea about his own work, there is more oil on the pizza than cheese, there is an oil stain :)

May be add some more 🥗..veggie pizza or mushroom could be more delicious..

I order food at 10:54 PM and it said it would be delivered at 11:20 PM. I haven't received anything yet so I call again at 11:54 PM, they said it will be there in 10 minutes. Final score still nothing, now they have turned off the number and have not received an order but have paid. Terrible service.

First at all pizza..... I've order four cheese pizza, was four cheese ? Not , Small , very small, not tasty , half cm of tomato sauce below and little bit probably not more then two kind of cheese on top, not cutted good and they dont provide knife and fork Second very dirty place , there are people who can clean instead walking around and do nothing 14 euro for this....as they called pizza ? Is really too much , is not worth more than 5 (tomato sauce and flour are not so expensive and quantity of other products are really ......limited Strongly not recommended I hope they will fix those ...kind of .....practices

We waited 2 hours for pizza, we called and were told that the delivery person was on his way, but after half an hour we called again and it turned out that the delivery person had just left, so it was also a lie.

Very expensive, small portions This cost me 16€

Quick service. Inside area is nice. Food as expected.

Edit: received the wrong pizza yet again Food is fine but waiting time is absurd. Nearly an hour for 2 sandwiches? If they warned you of the estimated time of arrival it wouldn't be so bad but because there was no warning I got my food too late and was not able to eat it before work. According to the app it took them 35 minutes to even put the order in the oven??? Complete waste of money. Expensive and slow delivery.

Although we were initially satisfied with this location, the delivery is particularly worrying. It is not possible to deliver a hot pizza just a stone's throw away in the Center. Complaints are completely ignored and people would rather lose a good customer.

I don't think people can read orders. Something always goes wrong here

The quality of pizza is getting very bad! Plus the staff is very unfriendly!

Carnival. Just paid for 30 euros of pizza, but wasn't allowed to pee because I didn't have 50 cents loose with me.

Bad drink some pizza tastes creamy

Vegetarian and vegan pizza's are available

If you use the promo codes for students it is great and affordable. But without promo codes it's quite expensive tbh

Pizza was ok but the room was so dirty it was disgusting. The stuff didn‘t helped at all with 2 simple questions.

although the pizzeria is in a nice place but the staff is terrible and you can only pay by card

Cashless and understaffed, they have defect toilets and they still haven’t fixed it. Food takes too long and the portions are so small its ridiculous. They told me that I can go somewhere else when I complained about the toilet. I am speechless.

It's Domino's... Affordable pizza. You can sit in to have your meal, you order from a machine... which removed cheese and pepperoni from our order :); good luck. The toilet is down the stairs.

Do you think it’s appropriate to charge +€6 for 1.5L bottle of coke!? Then you want to charge insane delivery & service fees? You charge almost 12 euro for 12 wings!? Ridiculous! -10/10

Hygiene poor. Food is on the floor. They can't really clean. Pizzas are tasty.

Have pizza delivered. Was 20 minutes late. And the pizza was not tasty. One that is more bread than pizza, such a thick, soggy, tasteless base. And the topping was mediocre too.

1. The pizzas are delicious, they don't spare the toppings - THAT'S THE MAIN THING! 2. The girl who cooks pizza, ALONE. When there are many customers, there is no time to cook quickly. 3. The hall is pleasant, cozy, clean. What can you say about SANVUZOL. There is no toilet paper, no soap and towels, the bathroom is not cleaned...

Daan was a nice and fast delivery person!

Always ready quickly. Nicely decorated in the Hoenderstraat. It's just a shame that the promotions are only valid when ordering via the app.

The best dominos branch in the Netherlands. Make sure to order a cheesy crust Margherita

The pizza maker on the back (Very rude )she let you to feel she is the general manager of Domino’s pizza but the problem the pizza was delicious .

Had a bad experience and filed a complaint. You will then receive a code for a free medium pizza, but even when you pick up you will receive a message that you must have a minimum order value of 9.99, so you are obliged to grab something. Initially I thought it was resolved nicely, but once the checkout and that message on the screen, I get the feeling that they do not want to solve the complaint, but rather want to create more orders

Didn't get what we were supposed to get and then you call and they have a hard time so order there for the last time

Fast, fresh, clean place, nice staff, everything was excellent!

As previously reviewed, the quality is indeed very variable. The same pizza two weeks later suddenly tastes much sweeter, feels drier (I arrived 5 minutes after the original pick-up time) and has less topping, despite the extra toppings I wanted. I could expect some sweetness from such American pizzas, but my stomach did not appreciate this at all. The staff, on the other hand, was okay. For now, I want to take my food cravings elsewhere.

There were very few people on a Saturday during the Easter holidays, so the waiting times were short. The food was delicious, the pizzas were expensive.

I love dominos pizza generally but my experience in this place was disappointing. Employees treat us rude and uninterested. We asked questions for clarification on a few points we did not understand, but received inadequate answers. I always respect employees, but I have no idea why we got such irrelevant and inadequate feedback. I hope other dominos lovers don't have the same experience as I did.

We went there with a friend for the deal. The staff was unfriendly and didn't know exactly about the deal.

Absolute cunt club. Work with experts one time. Only sons of bitches on the phone. Don't order there

It took over 1 1/2 hours for 2 pizzas. After calling them 3 times they never apologised or agreed on terms.

Pizza is great, the place is a bit rocky...

Awesome pizza. No more words needed ✅️

The pizza is nice, but i couldn't get ketchup

Ordered shawarma pizza, delivered without garlic sauce. Called about it and reported this error. "We'll bring the sauce in 15 minutes....." maybe my pizza will already be cold then??? Pizza makers better pay attention to this in the future!! And for other customers; check your pizza(s) immediately upon delivery!!

Went here for a shake, unfortunately it took a very long time. The quality is also not great, ice cream too soft and the whipped cream too stiff. That could be much better/

It's standard but the shakes are dank.

Domino's is part of the elite community that wants to control people's lives and movements. No option to pay in cash. Credit and debit cards only. I am a tourist who was forced to pay by card and got charged extra fees. Whatever happened to cash is king?!?

The food is delicious and the service is easy. Thanks

Best Dominos we have ever had in any country and the staff went out if their way to help us with our delivery. Would recommend any day!

Very tasty and organised with good prices. perfect for chicken lovers.

Won‘t deliver my food. When calling they‘re telling me to wait a minute, end the call and won‘t pick up the phone when calling again

The pizza tastes great, but very dirty!

The pizza was good. Although the lady staff at the counter seemed uninterested and rude while taking the order or helping out with anything. Strangely, tables were unclean and flies roaming all over the lights at the table. Also, surprisingly even though we were dining there, the staff had locked the washrooms and wouldn't let anyone relieve themselves post 10 pm. In addition, there was a lack of tissues and sanitizer. Received the food without any tissue. The counter lady once again mentions that they were out of tissues, however we search around and find tissues on one of the tables besides us. Would help if the staff were more courteous and helpful.

Wanted to order a pizza on June 3, 2021 at 12 noon (half an hour before closing time). I was told it was no longer possible. But ordered a little later at home for delivery, and that is possible. So I had to pay €3.00 more to have it delivered, and also had to order something extra to reach the minimum amount. The employee indicated that he was too busy and therefore could not accept an order. But then I find it strange that I can order to have it delivered to my home.

Food is good. That little redhead in the shop has a very big mouth towards other employees. Sad to experience.

Nice cozy dominos with ample seating facility. The service is slow as there were less staff.

Great staff and the quality pizza you're used to

It cannot be that one waits 25m for a takeaway, I’m not coming again

Ordered a vegan pizza, unfortunately there were two pieces of meat on it. You have lost this customer!