Frank's Burgers in Heechterp & Schieringen

Ordered food, order never arrived. Unreachable by phone. Turns out the restaurant is simply closed. Waited 3 hours.

Ordered via thuisbezorgd.nl at 5:00 PM. The order was confirmed, and 5 minutes later the restaurant was suddenly closed everywhere. All phone numbers were out of service, and after almost 2 hours the order was cancelled anyway.

We have been waiting for an order for 2 hours. Called several times but no one answered. The service here is not good. Drove by to get the order anyway. There was no one there. I feel ripped off by Franksburger. It was always fine before, but this is worthless. No food, and I can probably kiss my money goodbye.

It's a real shame. My order was wrong, I paid extra for a different kind of sandwich that I didn't receive, it was cold, and I received a different drink than I ordered. I tried to report this politely by phone but was ignored three times. I thought the quality of the food and service were better when they were at a different location. Far too expensive for what they delivered.

Ordered through Thuisbezorgd on Tuesday at 5:00 PM. After calling several times with no answer and waiting for two hours, I found out they were closed. I'd already corrected this with Thuisbezorgd. Money gone, no food. Absolutely fantastic...

When Frank's Burgers was still in its old location, it was much better. Now that they're downtown, the delivery is always late and cold. Yesterday, I had to wait two hours for my order, and when we finally got it, it was cold. When I called, she said she'd already been to the door and that we hadn't answered the door, even though I was home the whole time. I wanted to file a complaint, but she didn't have time for me and cut me off, saying she'd call back in the evening. This never happened. The quality of the food has also deteriorated, and customer service has become terrible.

Waited an hour even though they'd been closed for 40 minutes. The fries weren't soggy, but wet, and the cheese sticks were soaked in chili sauce. The croquette was decent.

One of the best burgers I’ve had in a long time! The patty was perfectly cooked juicy inside with a nice sear on the outside. The bun was soft but held everything together, and the toppings were super fresh. You can really taste the quality of the ingredients.

I have ordered from Frank's Burgers twice. The first time (about six months ago), everything was tip-top, nothing to complain about, tasty food, delivered on time. Unfortunately, this time it was a completely different experience. The bags the food came in were completely soaked and torn, the food itself was almost cold, the wrong drink was delivered, I had ordered chicken tenders but received a chicken schnitzel which, by the way, was soaking wet due to the chili sauce that was all over the container, so I didn't eat it. Also, the delivery driver had to charge his phone at our house; of course, that is no problem and we are happy to help, but it does have to do with preparation. Since everything was to my liking the first time, I will certainly order here again. Because I don't think it's fair to stop ordering from a place because of one bad experience—and the weather was also extremely bad—I still wanted to give some feedback.

Mediocre burger—almost cold upon arrival. Never again.

Frank Burger has been with me throughout my worst days during studying in Leeuwarden. The fries and rundvlees kroket are unmatched. The burgers are pretty good

I'm a bit stunned by the good reviews and high rating. I had a vegan "smash" burger that was more bread than burger. It was simply inedible... I took one bite and the texture was so awful it ended up in the trash.

It was suuuuuper delicious. And the portions are really generous. Highly recommended.

I recently visited Frank’s Burgers, a popular fast food spot known for its burgers and fries, and I have to say—it exceeded my expectations on both hospitality and food. Hospitality: ⭐⭐⭐⭐⭐ From the moment I walked in, I was greeted with a smile. The staff were friendly, patient, and attentive, even during the busy lunch rush. They took the time to explain the menu and offered helpful recommendations without being pushy. The manager even came by to ask how everything was going, which is rare in fast food restaurants. The dining area was clean, well-organized, and the service was fast but not rushed. Food: ⭐⭐⭐⭐⭐️ I ordered the signature mix Aboud Burger, crispy fries,. The burger was juicy, flavorful, and surprisingly fresh for a fast food chain. The fries were golden and crisp—just the right amount of salt. Portions were generous, and everything was served hot. Overall, Frank’s Burgers offers a great balance of friendly service and tasty comfort food. It’s clear the staff take pride in their work, and the quality of the food reflects that. I’d definitely recommend it for a quick, satisfying meal with a welcoming atmosphere

Enjoy the burgers from Frank's Burger

Delicious food, super nice neighbors and always helpful! Thanks.

They were fast, friendly and the food came out fast. I will definitely order again!!

Excellent Hamburgers with fresh products and a clean work counter worthy of his work. Compliments to the owner

Frank’s Burgers used to be really great. You could choose from all kinds of delicious buns for the hamburger. The fries were always perfectly fried and just enough for 1 person. The burger looked good and tasted better than any other burger in Leeuwarden Ordered again today after a while. Unfortunately it was disappointing. The fries were limp and way too much, enough for two people and fried too short. The burger didn’t fit on the bun, or the bun was too big, or the burger too small, and the burger was very dry. The order wasn’t quite right either. We always ordered here when we felt like a good burger, because Frank’s had the tastiest burgers and fries. But after today I don’t think we’ll just order again, because it’s not much different from other standard snack bars But anyway, it’s still delivered exactly on time and it’s certainly not bad. Just very standard.

Very friendly staff and the food is fantastic!!

The food was very tasty and hot

A true family business. That's what it feels like. You enter and you are immediately part of the family. The food was good and of high quality.

We didn't find Frank's Burgers. Doesn't seem to exist anymore.

This is no longer Frank's Burgers, but Eethuis Dede. We had requested several extras such as caramelized onions, bacon, special Brioche rolls and extra sauce, which we did not receive, but we did pay for it. The food was okay, just not with the desired ingredients. They do not have multiple options on the Frank's Burgers site. Too bad because Frank was always very nice!

Delicious burgers and top service

The burgers and the fries are top quality. Also the delivery was very fast. 10/10 i will order from here again.

The food was really delicious! Definitely recommended

Just tried their burger and it was fantastic! Great flavors and high quality. Highly recommend

I have now ordered food from Franks Burgers six times, and the food has been great every time. They deliver quickly and are very friendly. The burgers are made with meat from the butcher and very fresh vegetables. You can immediately taste this in the food. Everything is beautiful and well packaged. Price-quality is also great, you get an incredibly tasty fresh burger for a reasonable price. And whether this is the Greek Burger, Mexican Burger or a burger from the fryer, the quality is consistently really, really good. Highly recommended for anyone who values ​​good, tasty and high-quality food for a very fair price.

Delicious sandwiches, good service and real craftsmanship

Delicious food, delivery person was on time and nice smiley on the burger box =)

Was sow lekkker and how are doing well as 5uur and Tim

I really liked the burger at Frank's and I would like to eat there again.

I was very hungry late that evening and was recommended Frank's burgers by a neighbor. I have been living in Leeuwarden for a few years now and this is by far the tastiest burger I have picked up. I had a grill plate burger with Old Amsterdam bacon and ketchup on a brioche bun. And onion rings, Burger was of high quality, juicy and wonderfully tender. The onion rings were of course also delicious! I also had a quick chat with the employees/owners, very friendly people who care about their product and are rightly proud of their citizens. :)

Frank makes great burgers, fast and friendly delivery. Fries could be a little crispier.

Earlier than expected, but that's not very tasty fries

Burger and fries were really delicious! Fast delivery and nice and warm.

Great tasty burger. The meat comes fresh from the local butcher. Very friendly staff. See you soon!

Great service! Delicious hot, fresh and quickly delivered food. Good business with good communication.

Nice little shop where we received a very friendly welcome. We ordered 2 different burgers from the griddle, both of which were very tasty with a really tasty fresh bun and good sauce. This is what a good hamburger should be!

Wat een leuke sfeervolle kleine tent met heerlijke hamburgers

Hey. This food is good. No it’s really so good. Like so good. It’s my first time eating a burger this good in Leeuwarden and I’ve in a search for a good burger since I first started living here. The brioche bun 😍 I can’t stress enough how soft it is, you won’t find this bread anywhere in Leeuwarden. And the patty itself, was really well seasoned and grilled to perfection. The cheese was of good quality. This burger comes in the same level as some famous burger joints in Amsterdam. Delivery didn’t take long and the food came hot. The smiley face on the box was so cute, it adds to the homemade aspect. The only downside is the sauces, all of them were sweet, which I don’t like. And that wasn’t indicated in the delivery app. I also don’t like the fact that there are cucumbers in a burger. Anyhow it was a good experience. Thank you Frank

Vriendelijk personeel, ontzettend lekkere burgers, en de patat is ook top! Ga zo door Frank!👍👍

Eten was goed, de bezorging duurde echter meer dan een uur en het eten was wat koud. Wel goed geholpen en vriendelijke medewerkers.

Beste burger die ik in tijden heb gehad, zeker aan te raden

Heerlijke patat.lekkere hamburger.zeer vriendelijke bediening