HOEK Koffie & Patisserie in Centrum

Who owns a coffee/cafe across from the train station and opens at 10:00? A poorly run business!

I had served a high tea for four people via email as a surprise for a friend who had recently celebrated her birthday. I asked if it was possible for us to start with a glass of prosecco, and the employee replied by email that this was absolutely possible. Upon arrival, one of us (discreetly) asked the wait staff if the glass of prosecco could be brought to us due to the surprise/birthday. Following this, a very young lad with a much too big attitude came stomping up to our table. His first words were literally: “Madam, I just heard that you want a glass of prosecco, but *that* is something we absolutely do not stand for. We do not want that here in our restaurant. I am therefore very curious who you emailed, because this is simply not possible.” So much for a warm welcome for a nice surprise…. Of course, I was able to show him the email as proof, but even then, he couldn't manage a simple “our apologies for the misunderstanding.” The fact that we couldn't toast doesn't even matter that much, but the way he handled it was really anything but service-oriented. On the other hand, the food tasted very good, so fortunately that made up for a lot. HOEK is great, but this guy had better go do something else.

Nice spot, with morning sun on the street. Beautifully and uniquely decorated. Tasty pastries, good coffee. The service is friendly, but the wait time is particularly long. As if they are understaffed. Ordering by the window is a really nice option, although they are even slower there. Waiting time at least five minutes.

Tasty coffee and delicious cakes! Cozy and friendly staff :-)

Always tricky to find good strong flat white near a train station. Hoek delivered. Friendly service, we did not wait long at all. Had flat whites and a hot chocolate there, ( double shot in medium size flat white is routine). plenty of seating, very pleasant / relaxing area.

Dropped in for a coffee on our way to the train station, Double shot flat white, standard coffee here is 2 shots anyway and it was very good and strong.

Young girls with a rude, customer-unfriendly, and disrespectful approach. The order also went wrong, and the wait for a coffee was long. She went to help and provide coffee to several others first before the replacement order arrived.

Great service and a super sweet girl behind the bar!

What lovely staff! Didn't have to wait long and incredibly beautiful latte art in my coffee, you don't see that very often anymore.

What fast service and we were able to have a delicious lunch. The staff walking around there are also very friendly; my girlfriend and I will definitely be back soon.

Delicious smoked chicken sandwich and American pancakes :)

Staying at the hotel for several days, we arrived at the café at 4:15 pm. A waitress was mopping the floor and rudely told us, "It's closed because there's no one here!" I replied that the café closed at 5 pm, but she wouldn't listen. A disgrace for this type of establishment.

Nice place. Definitely recommended if you want a delicious coffee and a fresh breakfast! The staff is customer-friendly and happy to help. Thanks!

A nice cup of coffee. Friendly and fast.

Sat on the terrace for 15 minutes and wasn't served, so I just left.

Good coffee and cake with a nice view of Arnhem

Poor hospitality and very slow service. We waited over 50 minutes for our cappuccinos and couldn't even order breakfast during that time because no one came to our table. Even after we walked to the counter ourselves to indicate that we wanted to order, little happened. Tables around us encountered the same problem. The staff came across as uninterested and slow. In the end, we left. We won't be returning.

The meal took a long time (waited 45 minutes for lunch), only to then receive the wrong order. Which happens to everyone, of course; then we were told it would arrive in 5 minutes, but that ended up taking another 20 minutes. There were apologies, but no idea of ​​compensation.

We had lunch for two on May 13th, around 2 pm. It was very quiet, but we still had to wait a long time for the food (45 min). Poor service. They were visibly on their phones in front of the customer. And they didn't ask if we wanted another drink (when we ran out) or how the food tasted.

I want to share my experience because it was truly disappointing. The day before, I had arranged with an employee to have a pancake made in a cake shape at 11:00 AM for my girlfriend's birthday. Everything was clear, and she said she would inform her colleagues. The next day, a different employee was present. He was unfriendly, avoided eye contact, and left me waiting without returning. When I approached him again myself and explained that I was in a hurry and had already made arrangements, he said that the kitchen didn't open until 12:00 PM. The agreement made was completely disregarded, and no solution was offered. I felt I was not taken seriously and eventually left. This is not how you treat customers. I hope this improves in the future. (Wednesday, April 29, 2026, around 11:00 AM)

Delicious food and tasty coffee. The cakes and croissants are also amazing. Cozy spot and friendly staff. Highly recommended!

I haven't encountered such bad hospitality staff in years as the 2 ladies who were working here on 11/04 around 11:30 AM. Seriously, do the hospitality industry a favor and go work somewhere else! I will spare everyone further details, but after waiting for over 15 minutes, we just left. Fortunately, we were served well on the Korenmarkt, on a terrace, by very friendly and good staff..

We once unexpectedly popped in here to pick up a macaron, and since then we've been stopping by almost every time we're in Arnhem. It's a lovely, cozy shop with delicious, top-quality macarons!

Kind and very quick service - exactly what you need when you are in transit

Drinks were nice but service was so slow and the waiter spoke to me like I was a child so we left before ordering food (that seemed like an impossible task)

We've had quite a few high teas, but this one was truly one of the best! It's so nice that you can choose what you want. And it was truly delicious. The croissants with banana and chocolate! And the pancake with caramel sauce was so fluffy... highly recommended!

Gorgeous place, the waiter and food was amazing too. They don't have a large menu but the small menu is totally enough!

Yesterday I stopped by for a drink around 4:00 PM, but the employee told me the place was already closed. Today I went back again, this time at 4:45 PM, and again they said it was closed. Unfortunately, because of that, I couldn't order coffee twice, even though I was looking forward to it. The employee said they closed early because it was quiet. If the coffee shop closes earlier than the posted times, it would be helpful if the opening hours on Google were updated to avoid confusion.

Nice tea, but was asked to leave almost half an hour before their stated closing time.

Delicious tea and plenty of choice for something tasty with coffee or tea

They simply didn't sell coffee in the cafe or for takeout. There's no interest in customers. This is a new level of indiscriminate service we've encountered.

Went there informally this afternoon with a business associate: delicious sandwiches and toasted sandwiches, good coffee and juice, but I do recognize the review below/before: we were sitting for over 30 minutes before the waitress came to us. We then only ordered two drinks, which never arrived. Finally, a young man came over, who seemed a bit older and more experienced: he did make up for it/compensate us, but they could have sold us at least four or maybe even six more drinks. The owner/manager really needs to do something about it, because now they're simply losing revenue, and perhaps even customers who think, "I'll just go somewhere else..." It's a shame, because the location and food are excellent!

We were here recently (Friday, October 24, 2025). The restaurant is nice and attractively located near Hotel Haarhuis. However, the staff that morning were very young and inexperienced. Ordering takes a long time, they're not attentive, and they forget a lot. For example, we had to ask three times for a glass of water with our coffee, but never received it. We were told that orders had been incorrect at several tables. It's obviously a shame for the staff that they seem to have been left to their own devices and haven't received proper guidance. After a cup of coffee, we ended up leaving for a better restaurant.

Nice coffee shop with delicious pastries. Tip: remove the masking tape above the door. Otherwise, it's nicely decorated!

Beautiful place. Expensive when compared to the quantity of the food. But delicious.

A super cozy and beautifully decorated coffee and pastry bar in the center of Arnhem, opposite the station. You can get really good Bocca coffee to go, but you can also sit down for a sandwich or a cake. Highly recommended if you love good coffee.

Cozy little eatery. Friendly staff. Delicious tuna salad roll. All the pastries in the refrigerator also looked delicious.

We had a wonderful baby shower this afternoon, thanks in part to the excellent care provided by the Hoek Arnhem team and the delicious high tea! Highly recommended!

Hier voordat we trein namen richting Nijmegen (inhalen 4daagse) koffie met gebak genuttigd. Jammer dat het koffie werd met aardig wat later de gebak. Voordat er iemand langs kwam duurde het ook wel ff. Jammer maar iets meer of sneller personeel is aan te raden. Verder binnen een leuke tent horend bij het hotel Haarhuis wat er van binnen mooi uitzag.

Walked in for a cappuccino and carrot cake to go. I was helped quickly by the friendly staff and it was given well wrapped.

We ate cakes here. A bit pricey, but incredibly tasty!

Wow… Super nice place. Highly recommend!

I really liked the music, and their tea is very good

Last weekend we went here for a baby shower. The price quality and what you get in return is really below par. The quality of the sandwiches is minimal and far too few for the number of people. Very disappointing unfortunately, really far below the expectations of this location. The photos that are advertised are certainly not the reality

Afgelopen weekend hier geweest voor een babyshower. De prijs kwaliteit en wat je er voor terug krijgt is echt onder de maat. De kwaliteit van de broodjes is minimaal en veel te weinig voor het aantal personen. Zeer teleurstellend helaas, echt zwaar onder de verwachting van deze locatie. De foto’s waarmee wordt geadverteerd zijn zeker niet de werkelijheid

We had a high tea baby shower here with 16 adults and two children (6 and 9). Paid 34.50 per person and only the youngest child slightly cheaper. Wouldn't recommend this. If two large interns are seated with sweets (cookies from the bakery), then two small sandwiches per person, one with hummus and an old cheese. Start with a small glass of tomato soup. Bad operation. Children were constantly skipped. And you have to get your tea at the end of the table itself. Water also lukewarm.

Quality is fine, but way too expensive for what you get

Had a delicious latte macchiato. Cake was also delicious. Lovely chairs, beautiful interior. Friendly service. And the toilets are also recommended: very chic! Haha!

Recently went for the first time and that was a nice experience. Definitely go here more often to simply meet or work.

On the corner of the Haarhuis hotel, diagonally across from the station, there is a lunchroom. They not only have lunch but also a wide selection of cakes. I felt like having cake myself, but saw a well-filled sandwich with brie being served at the table that looked really good. I think I will come back again to try that. My girlfriend had a toasted sandwich that was also well-filled and on nice thick bread. It was even too much for her to eat. The lunchroom looks super cozy, you can also sit by the window and because it is on the corner at a busy point you can see everything. So it is also very suitable if you come alone. You can entertain yourself by looking outside. Too bad the decaf was gone, otherwise I would have had another Latte Macchiato. Now I have left it at two teas. I will come back again to try the Latte and a sandwich. 1) Terrible! I advise against it, I will never come back! 2) Too bad, below my expectations, I won't come again. 3) Ok, nothing wrong with it, but not special, nice for 1 time. 4) Fine, worth coming back. 5) Excellent! I recommend, I'll definitely come back!

What an impersonal tent. It takes a long time before you are helped or get coffee. If you sit in the hotel foyer, your order will also come from HOEK. However, you must order at reception and preferably pay immediately. There would be so much more to get out of it. €4 for an imitation cola is very cheeky and they still need to practice the Iced Coffee. My black coffee had a sour aftertaste, even more reason not to come here again.

My new favorite coffee shop in Arnhem. Good coffee, nice atmosphere, friendly person, delicious pastries and plus that they also serve breakfast. Croissant with cream and strawberries is highly recommended.

They didn't say much not so helpful

What I think is a shame is especially the service. My baby shower was held in this patiserie by my family. Only as a baby mom I think it's really bad that everything arrived so late. We had to wait a very long time for the main course + a broth soup as a starter? Only 1 etagére with sweets, we were 10 people. A separate tea table that was behind us and that we had to serve ourselves. It's a shame how this is arranged, it could really be much better. It has been a major disappointment for all of us. It won't be a repeat for me here. Shame

We had a baby shower high tea, the location looks great until the service starts.... Tea: is not on tables but a table behind us so we have to get up every time.. Starter: soup? You don't get it in a jar with any savory/bread, sorry, but I certainly don't call that soup but just broth! Furthermore, we waited at least an hour for the main course to arrive, so we indicated that Halo would have something to come... and when it arrived we immediately thought this was it... sandwiches and desserts came together... because of course there was no more time huh.. 1 bowl of sandwiches 1 tiered desserts. Furthermore, our table was empty all the time. We will never choose this again, and certainly not worth your money!! 34.50 pp for broth soup and 1 board with sandwiches and some strawberries and donuts that you wait a super long time for!!!! We had to apologize to babymommy because we didn't know it was that bad. Too bad... we made something fun of it ourselves thanks to the photo donut corner.

What a cozy & nice coffee corner in Arnhem! Inside it is very attractively decorated and outside you have a very nice view of the city.

Nice café, good cakes and tarts, good coffee

Lekere are pleasantly connected by the atmosphere

Great cafe attached to the hotel. Delicious coffee. Very handy getting a coffee to go before stepping out for the day.

Delicious food and tasty tea. Nice tent with tasty snacks and very nice staff. Recommended!

A very nice business in a vibrant place in Arnhem. On the terrace we enjoyed the sun, fantastic coffee and a delicious lunch. At the intersection you see all kinds of things passing by and it is certainly not boring! Very nice service, we will definitely come again.

Great service, really nice cozy atmosphere with tasty eats

Good location, with delicious coffee

Had a baby shower, super organized and delicious food!

Warm welcome, nice place.. nearby train station.. good koffie and ambience.

Wat leuk bij Hoek koffie en patisserie. Leuke gezellige vriendelijke bediening medewerker. De smoothie Sinaasappel Mango en munt en de cola kwamen snel op tafel. Het eten liet wat langer op zich wachten. Maar dit was het wachten meer dan waard. Wel apart dat er in de zaak een grote spiegel hangt en we hierachter konden waarnemen dat het een fitnessruimte is. Maar ondanks dat zo ontzettend genoten van naar mijn mening, de beste Bagel met zalm roomkaas en ruccula sla die ik ooit heb mogen proeven!!! Nog nooit zoiets lekkers in mijn leven gehad, en dat heb ik ook verteld aan de medewerker. Ik ben Fan en zeker weten komen we nog eens terug. Ook mijn dochter was verbaasd en aangenaam verrast over haar zalige broodje met kip. Complimenten wat een smaak sensatie! Mensen echt bij Hoek koffie en patisserie moet je wezen hoor. Mega Aanrader👌🏽

Had a delicious latte and scones with fresh fruit, pudding and jam

Nice place (cafe) right in or next to the Haarhuis hotel.

Good tasty coffee, if you can't eat cow's milk then you also have lactose-free milk... coconut milk is always good. Their green macaron is a Japanese citrus fruit, just too delicious!!!! Besides the drinks and food, their staff is always nice and friendly.

Nice service, nice coffee and good location. Asked to leave at 5 o'clock due to closing

We took a special detour to get a few macarons. Unfortunately these were really disappointing as they tasted like they were more than a few days old. They are actually very dry and inedible, we find it unbelievable that they were still sold to us (it is better to say that you don't have them than to sell them). Let alone one that was broken beforehand. (See photo below) Super shame because it seemed like a nice place to sit or host a small event.

We enjoyed 2 cakes without added sugar called 'sweets without sugar', accompanied by 2 hot drinks. Super tasty food and close to Central Station! We will definitely come back.

The coffee and sandwiches were good and delicious. Service not good as we ordered croissants and were given sandwiches. Also we had to wait very long and therefore did not complain about the incorrect order as the place was filling up and tables next to us were not being asked their orders. Also, the tables were not cleared when other customers arrived, which equals poor service. They really need to improve the service as the place is beautifully decorated and has a lot of potential.

Waiting twenty minutes for coffee and tea. Mint tea with old discolored leaves. Substandard service. Building is beautiful but that was basically it.

Very nice lemon cheesecake and nice place to sit

Leuke plek om koffie te drinken of wat anders.

Heerlijke flatt white met havermelkmelk gehad en genoten van een heerlijk stukje gezond lekkers :-). Mooie locatie lekker dichtbij station en centrum.

De koffie is hartstikke goed en de sfeer is leuk. Maar 45min gewacht op onze lunch terwijl de tent maar voor de helft vol zat. American pancakes besteld met hoge verwachtingen vanwege het langr wachten. Bleken het albert heijn pancakes te zijn uit de magnetron…. Daar betaal je dan €9 voor. Vonden we allen behoorlijk teleurstellend.

Rommelige plek. Klein ook, terwijl er meer ruimte is maar niet gebruikt wordt voor koffie en lunch? De iced latte was heerlijk, net als de mini madelaine die erbij lag. De lunch is rommelig. Snel in elkaar gezet, pancakes waren niet heel warm, met slappe clotted cream uit een voordeel bak van de appie (werd gewoon in het zicht tevoorschijn gehaald) teveel caramelsaus. Met wat meer aandacht voor details en afwerking zou dit zoveel beter uit de verf komen. Net als de verse scones, heerlijk maar niet met supermarkt room en jam. Maak het vers!

Тільки но ми вийшли з вокзалу Арнем Централ ми одразу примітили це атмосферне місце. І повертаючись додому завітали. Часу було обмаль, але каву ми скуштували. Такого ніжного і смачного капучіно я давно не пила. Я насолоджувалась кожним ковтком і насправді дуже не хотілось залишати цей заклад. Обов'язково повернемось ще до Арнема та завітаємо на філіжанку смачнющої кави. Дякуємо.

Zeer genoten van mijn bezoek aan Hoek Café in Arnhem tijdens mijn straatkunstavontuur. De sfeer was geweldig en het ontbijt was heerlijk, met vegan opties beschikbaar. Een geweldige plek om even te ontspannen en te genieten van lokale lekkernijen. En ze zouden nog beter zijn als er meer vegan, gluten- en lactosevrije opties waren. Zeker een aanrader voor reizigers die Arnhem bezoeken!

I was so happy find this little treasure! My boyfriend and I've seen a tiktok about this cafe and started our trip to Arnhem here! The waitress was really friendly and helped us choosing the right food. She changed to english very quickly and was so nice! We've tried different cakes, Flower bite, Red Velvet Bar and Macarons. It all was very delicious and the Flowers bite cake was made without sugar and lactose! It was our Highlight! Thank you so much!

Heerlijk en vers American Pancakes met verse fruit en lekker heet koffie

Kwaliteit heerlijke broodjes en de koffie verrukkelijk.

Super leuke locatie voor een babyshower. Normaal gesproken deden ze babyshowers (high tea) alleen vanaf 8 personen maar na telefonisch contact waren 5 personen ook geen enkel probleem. Wordt op aanvraag ook in de juiste kleur versierd. Goede service en heerlijk eten. De babyshower van mijn beste vriendin was zeer geslaagd. (5 personen) Wat over was kreeg je in een mooi doosje mee als je dat wilde. Ook met dieetwensen en allergieën wordt goed rekening gehouden. Top!

Coffee was okay, but expected better

Hebben hier latte gedronken en zelf zelf gemaakte appeltaart gegeten. Was heel lekker

Super leuke koffie tent Heerlijk koffie

Goede openingstijden, prima service, prima plek voor een gespecialiseerde kop koffie

I'm not going to tell you how it was, you're just going to have to go here and try it for yourself. @Italians reading this; they know how to make really good coffee.

Heerlijke mini high tea gehad met een vriendin. Echt een ideale plek. De medewerkers zijn aardig en de plek is super gezellig. Vergeet niet om een paar foto’s te maken op de Instagramable spot.

Door ziekte onderbezetting. Dat maakte het niet eenvoudig voor het alleenstaande (en naar mijn indruk: beginnende) personeelslid. Goede koffie en gebak, maar tevens een oefening in geduld voor de gasten.

De chocolade snacks zijn daar heerlijk. Je kunt hier lekker van je af kijken over de mensen die van en naar het cs station gaan. De bediening is zeer beleefd.

Mooi plekje voor een lekker kopje koffie. Centraal gelegen hij station

Lekkere hightea, maar de etagere zag er saai uit. Een paar aardbeitjes of bloemetjes hadden wonderen kunnen verrichten. Het theewater werd erg snel koud. Ook omdat er geen kaarsje was om het warm te houden. We vonden het een beetje gek dat je er vooraf samen uit moest zien te komen wat je op de bagel en de croissant wilde. Dat was omdat ze er van beide 1 maakten die ze dan doormidden sneden... hmmm, apart. Maak dan twee kleine?

Good coffee. Better macaroon. Best location. A happy and polite service.

Good place for a nice coffee on the way from the central station to the city center.

Gingen even een broodje eten,heerlijke crossaint met lekkere oude kaas en brie

Hele gezellige koffie & taartlocatie vlakbij het CS station. Hele vriendelijke bediening, veel keus uit allerlei taartjes. Perfecte locatie om lekker naar buiten te kijken ook al zou je in je ééntje zijn. Specialisatie zijn hun macarons die je ook mee kunt nemen.

Hier kan ik de hele dag genieten wil