I Love Sushi Apeldoorn in West

Received good service, had a delicious meal, and friendly staff. I always get my sushi here and I never have any problems with these people or this company.

We ordered sushi a day in advance. We finally received it 1.5 hours later... That can happen once, of course, but you aren't notified about it or given even a small compensation like a can of soda or something similar.. If you call yourself, you get an incredibly rude man on the phone who thinks you shouldn't make a fuss after waiting for 45 minutes and says the order is on its way... Well, that turned out not to be the case. The second time we called, after waiting for almost 1.5 hours, the man started shouting loudly while we were very calm, just wondering if we were actually going to get the food.. The sushi itself is quite tasty but arrives extremely squashed, which is definitely a downside. We won't be ordering from here again.. :(

Worst business ever… placed an order with a delivery time of 17:15… 1 hour later still haven't received my order. Then I call and get an arrogant jerk on the phone: “Yeah, then you should pick it up next time if it’s bothering you,” and it’s always “busy,” supposedly causing the delivery to take so long.

There's nothing wrong with the delivery person, but the owner is unbelievably rude on the phone and just hangs up on you even though they should have delivered the order ages ago. I understand you can be busy, but talk normally to your customers!

I ordered here 3 times, 3 times 3 hours late, the food is incomplete or not delivered at all.

The food was only delivered after 1 hour and 30 minutes, it was cold and not tasty 👎🏻

Don't order here! Ordered well in advance and the order wasn't there by 7:00 PM. Called, turned out to be busy. First of all, just call; it might take a little longer, in this case 1 hour later... secondly, I ordered well in advance, so your planning isn't in order. When calling, they were incredibly rude.

Always good service. And top-notch sushi. Order weekly.

I always get my sushi here, incredibly delicious, good service, and always ready right on time!

Those negative reactions are incomprehensible. Kudos to the man behind the counter here. Friendly, super fast, and delicious sushi. Just go get sushi here yourself sometime and see for yourself; don't rely on those sour reviews. The man works his socks off 7 days a week. Respect.

First, the order arrived much later than indicated, then I received a completely wrong order (with ingredients I am not allowed to eat). Then I also had to wait a very long time for my actual order. Received no apology or compensation. Never again.

Don't order here. It takes HOURS and they don't give you half.

After waiting 3 hours and calling twice, half the order arrived. After calling again, they said they could bring the other half of the order about an hour later. I let it go. It was 8:30 PM by then. Never again.

I've been waiting for 2.20 hours already, and still NOTHING. The restaurant says "they're almost there" after calling twice, and Thuisbezorgd said "already delivered." The person on the phone also acts like it's the most normal thing in the world. Please skip this one and order from Shabu!! Edit: it took 2 HOURS and 40 minutes! And 80 minutes were promised. And as if things couldn't get any worse, the sushi falls apart just by looking at it. They really only get this 1 star because the delivery person was cool. Edit 2: tried again, ordered at 4 for 6, and you'll never guess! 30 minutes late! Then you try to call and get hung up on twice.

Terrible... just waiting 2 hours for your food. After 1.5 hours you call and are told, "Yes, your food will be here in half an hour." Then, after 45, you have to call again and are told, "Yes, they are on their way any minute now." Well, that was the last time.

The sushi was old and bad .i regret eating it .

Unfortunately, it has gone downhill significantly. Ordered a Pokebowl and half of the ingredients were missing; this has happened a few times now. This is the last time I will order.

18:05 Order placed at Korean fried chicken Apeldoorn. Expected delivery time: 45 to 65 minutes. 19:35, no food. Contacted thuisbezorgd.nl, phone number (06) with caller ID to I Love Sushi Apeldoorn (shared kitchen??). Called, "The delivery driver has been on his way for 10 minutes! He'll be here soon!" 20:30, no food. Contacted thuisbezorgd.nl, referring to the existing bad reviews. No need for escalation, please cancel the order and refund. Immediately received a positive response and 30 seconds later, a text message with cancellation and refund. Within a minute, a call from the Amsterdam number of Korean fried chicken Apeldoorn. "The delivery driver has been in the area for a long time but can't find the address." No car seen for the past 2.5 hours. During the call, I indicated I had canceled and referred to the reviews, no need for escalation. The connection was immediately disconnected, no further communication.

Ordered at half past 5, arrived at a quarter past 9. Called 3 times and then they said the delivery person was on the way, but every time no one answered the phone. The person was also very lax and nonchalant and kept bringing up things that he could not deliver.

The sushi arrived after waiting over an hour. You want to eat well then. Unfortunately, that wasn't the case. The rolls weren't really rolls and were squashed together. The presentation also needs some work. It looked like everything had been thrown in. It just wasn't very tasty either.

We received a completely different plate of sushi than we ordered. We paid €90 for it. We called, and they said they would call us back. Then they sent photos via WhatsApp. No response at all. We ended up eating what we received. It was tasteless and very disappointing. We won't be ordering from them again. At the very least, a response and financial compensation would be appropriate.

Tonight I ordered three different sushi rolls, but unfortunately, they all had the same toppings, so the taste was very bland. Lots of rice and little filling. Not really recommended. Quite expensive.

A truly terrible experience. The food wasn't delivered until two hours later. When you call the restaurant, you get a very antisocial, overwrought man on the phone who starts yelling at you. Apparently, he thinks it's normal to deliver food two and a half hours late and then yell that he can't handle the comments. The food is also absolutely terrible. The seaweed tastes like water, and the sushi is half-frozen. We will definitely never come here again and won't recommend it to friends or family. We will also definitely file a complaint with the restaurant.

Ordered food at 4 p.m. for delivery at 6 p.m. Unfortunately, after waiting an hour and a half, we still hadn't received anything, so we called and were told the delivery driver was on his way. Half an hour later, we called again to ask where it was, because if someone was on their way, it should have been there by now. They made excuses, saying the delivery driver had had an accident and that it was actually on its way. After some further persuasion, they said, "It'll take about another hour." When I explained that we'd be waiting three hours for an order by then and thought it was a bad story, I was called a complete idiot. There was cursing and shouting from a man who clearly can't handle the stress. At 9:30 p.m., three and a half hours after my order was supposed to arrive, a friendly delivery driver showed up. Unfortunately, we were already "fed up" and didn't accept the food. Now we just hope we'll ever get back the 50 euros we spent. Hopefully, we can count on Thuisbezorgd. Update: Thuisbezorgd was generous enough to refund our money. We will definitely never order from I Love Sushi again.

Waited almost 3.5 hours for huge lumps of rice. Never again! Luckily, Thuisbezorgd will refund your money after such a horrific experience.

Really strange restaurant and no respect I have been waiting for my order for 3 hours and I called 3 times they really talk without respect and I have not received my order

Worthless, they opened a second restaurant at the same address? But it's from I Love Sushi... Same problems, different name... Ordered crappy food, never delivered... People on the phone were rude and unhelpful... The delivery driver was nearby... Well, even if I had walked, I should have had my food after 2 hours?

The food arrives jumbled and half loose in the bag... if you're missing something and you call to report it, you're told it's unacceptable and treated like crap...

I ordered from I Love Sushi twice this week. Both times, the sushi was loose and crushed in the bag. The second time, the order was incomplete. After calling, we got an angry man on the phone, and after calling again, they hung up on us and cursed at us over the phone. Absolutely not recommended!!

It's a bit odd, you order your food delivered to your home, and it's supposed to arrive at 8:00. You're told their car broke down and they'll arrive by scooter. Then they arrive at 9:00 PM, and all the sushi is loose in the bag... and then you try to call them, and no one is available. 😡 This is the first and last time I'll order anything from them. Be warned, don't buy anything from them!!!!

Never again!!! Very bad. They said it was busy and would take an hour. After 1.5 hours, nothing, so I called. The delivery driver initially took a different route. He said he'd be there in 10 minutes. 30 minutes later, nothing, so I called again. Problems. I'm on my way. Another 30 minutes later. After waiting 2.5 hours, I called again. No one answered. After waiting a total of 3 hours, I received a call. The delivery driver had been at the door and found no one there. There are six cameras here, and my son had been sitting in front of the window the whole time. They hadn't been there.

Unfortunately, I didn't receive any food, which was a terrible experience. When I called to ask where it was, I was told they didn't know how long it would take and that they felt bad for themselves because it was so busy. Luckily, I ordered through Thuiszorgd, and they're getting my money back.

Disgraceful delivery service, had to wait over an hour. After calling twice, they responded shortly. I don't know what that means to them, but it's different for me.

Terribly poor sushi for the price you pay. Ordered over 80 euros worth of food and had to throw away at least half. Strong-smelling salmon with a distinct aftertaste and very poor quality tuna that felt gritty in the mouth. Once but never again. I can't believe this place still exists and dares to call itself a sushi lover, when after this order, the love for sushi is so hard to find, almost impossible to find. What a terrible place. Definitely not recommended!!!!

Very bad, never order from here unless you want to wait an hour and be spoken to rudely on the phone!

Today I had sushi (take-away) for the first time at i love sushi in Apeldoorn. It was busy, but the wait wasn't long. Definitely recommended! It was delicious!

We waited three hours for our food. We called two hours after ordering and were told the delivery driver would be on his way.

I had this sushi delivered, it took at least 3 hours for it to arrive and it was not filling at all and be careful with the chopsticks because there could be splinters in them

These people are absolutely ruthless. As soon as you comment, their true colors come out, and they become rude. You wait far too long for your food, and then you're insulted because they think they're the best in Apeldoorn and you should respect them. Never again, and they're not the best either, and it doesn't even come true if you say so yourself!

Last Sunday, we ordered food. It was supposed to be delivered at 5:15 PM. By 7:00 PM, we still hadn't received anything. It's okay to overrun, but not like this. We called three times, and each time they said: "The delivery driver is on his way" (yes, he should have been there in fifteen minutes). We went there and wanted our money back. A lot of arguing and a rather rude jerk behind the counter!! He promised us: keep the food, you don't have to pay, you'll get your money back, blah blah. We went home, and guess what??? Then we didn't get any food at all!!! We then had to email them to sort it out ourselves. We did, and no response... Just don't order from here!! Reporting it is definitely an option.

Always super delicious sushi! Worth the wait!!

Just received our order, it tastes delicious and there's a lot of it. We'll definitely order again... thanks!

Ordered at 6:06 PM, delivered after 3 hours and 14 minutes. I called the company once, but the man I got on the phone was quite unsociable and very dry. I would never order from here again because what we received was also on the small side for what we paid, such as the poke bowl with chicken had no taste and the bowl was only half full.

I always enjoy picking up my sushi here.

Never order your sushi! Had to wait 2.5 hours for my sushi today.

Really, really bad. We waited a super long time, and after we finally got our food, we were still missing half of it. Our son was therefore unable to eat what he wanted We will never order from here again!

We ordered sushi at 7 p.m. It would take 50 minutes for it to be delivered. Waited an hour and still no food. Called twice and was told they would be there any moment. The food was only delivered at 9 p.m. and the hot snacks are cold...

My partner and I went to Apeldoorn for a short vacation. We were there twice within 4 days and took sushi with us. As a vegetarian, I got my money's worth: great, tasty versions with crunchy ingredients that I haven't been able to eat from other providers. And really very tasty! For comparison, we went to a restaurant in Apeldoorn that had a much better rating - here on Google - and which definitely failed for both of us when it came to sushi. That's why we ended up with "I love Sushi" a second time. The employee was really friendly and was able to process our order quickly despite the house being full. He made us and other customers aware of special orders/discounts/promotions. Soy sauce was added very generously. On our second visit, the employee also gave us more sushi than we had actually ordered, free of charge - and also informed us of this. So it wasn't an accident. I haven't had the chance to experience that before either. One single note: we couldn't pay by card. We would have liked to have been informed of this before ordering.

Ordered food at 5:00 PM via home delivery. It's now 9:00 PM, and I still haven't gotten my food. Lost money and didn't eat... Whatever you do, DO NOT ORDER HERE!

After waiting 3 hours, home delivery has just confirmed that the food will no longer be delivered tonight. And that on Valentine's Day. We have already received a refund, which we now have to wait 3 working days for. They probably delivered it somewhere else because the home delivery app indicated that it had been delivered. But only after 2.5 hours. I hope next time just a phone call or a message that they can't deliver on time. At least then you can choose something else. Ignoring, not being available and not delivering is not very polite in my opinion.

I've been waiting for my food for 3 hours, I've called dozens of times, no one answers, and they're closing soon, so going there is an option...

Very very very bad! Placed an order at 4:30 PM and had it delivered at 6:15 PM. It wasn't there yet at 7:30 PM. We went to the sushi point and we were not the only ones there. The gentleman behind the counter still had to start placing the order. Was extremely unfriendly! Money back was not an option and if we didn't like it we had to call home and write a bad review. ASOCIAL! NEVER AGAIN!

Ordered at 6:00 PM, delivered at 8:15 PM. Everything stone cold!!! Never again!

Glad you're open again 😁. Still the tastiest in Apeldoorn 🤤

Wait 2.5 hours for your food. Call for information and is pushed away. 0 stars

Ordered food but never received it. Called several times and sent a message. Paid for air and lost money. Scandalous!

So glad you're open again on the way to lots of sushi, greetings Priscilla

Placed an order in the afternoon at 2:00 PM for delivery at 5:45 PM. The order has not been delivered, but payment has been made and the company cannot be reached by telephone.

I found the food disappointing, it fell apart and was tasteless. Too expensive for what you get.

Placed an order at 6:25 PM, called at 7:20 PM to ask how long it would take, the gentleman told us that the delivery person is on his way and it won't take long. We called again at 7:55 PM because unfortunately our order had not yet arrived, again we received the same answer that the delivery person was on his way and it should not take long. Sir offers us €10 discount for our next order, which is very reasonable and we wait patiently again. In the meantime it was 8:30 PM and we had not yet received our order and called again. The gentleman says it can be delivered any time now. At 8:45 PM our order finally arrived. Unfortunately, the order is missing sushi, soy sauce and chopsticks. When I call the restaurant, the gentleman says he does not believe us and asks us what we expect from him, we indicate that we want our sushi and soya sauce. The gentleman indicates that they can only deliver the sticks and soya sauce in an hour, we did not agree to this. Very sorry about the service!

What a bad thing, ordered this before 9 and still nothing at ten and they are closed

Pinocchio tent 1st class. They are especially good at lies and deception. They get a 10 in making promises, but they don't even deliver a 1. Rude, unfriendly staff. That happened once but never again at this location. More than an hour late, food was no longer OK. Delivery instructions are not read, the flappy turd is still in the wrong place. Will not be compensated in any way. Bad, bad and even more bad. I advise everyone NOT to order here!

Yesterday the delivery went a bit wrong. It took too long and therefore the food was no longer optimal. Today I called the company about this. The nice gentleman resolved the complaint immediately! And how: a delicious large order was delivered to our home today; free!!! And it was still delicious. Everything fresh and made with care, especially for us. That's another service! You have another customer!

We waited for our order for 3 hours, until almost closing time It said it would be delivered in 15 minutes, but that was not as promised.

Review adjusted after twice a much late order. The food is still delicious, but the delivery really leaves much to be desired. Arrived more than 1 1/2 hours late, that's really not possible! Terribly late and not at all transparent about possible late delivery. Too bad guys, I think I'll order somewhere else next time

Very bad. Been waiting for my food for an hour and a half now and have already called twice in an hour. I was told every time yes, he is on his way. Now it is 8:30 PM and I ordered for 7:00 PM. Service is bad and gentleman on the phone is very rude. *Yes yes it's coming* never order from you again after this!!!! In the meantime, the food is here and it's delicious. Dry. Not put together properly because it is falling apart. And the hot food is cold and the sushi is hot. Completely done. Never order here again!

Ordered in the afternoon, unfortunately delivered 45 minutes late...

We order here quite often because we like the sushi and the prices are reasonable. Unfortunately, sometimes the staff is irritated and unfriendly for no reason. Some time ago I ordered and found myself standing in front of a closed door, even though I was there on time. The last time I was there, the response was curt when I came to pick up my order. I understand that the staff wants to go home, but then you don't have to take it out on customers. In short, excellent sushi, but customer service could be better.

The order was 1 hour late and we ordered soy sauce and didn't receive that either!

The best sushi place ever. Ordered here about 10 times a year. And never had bad food. Of course, 15 minutes is too late. You can't do anything about that if the traffic lights aren't working or something. But always. Perfect food.

Ordered online with ASAP delivery. Called after 1.5 hours, they are on their way sir, it still took 25 minutes. Unfortunately the quality was also poor, soggy rice, and feeling as if it had been in the refrigerator for a day. Once but never again.

After almost 3 hours still nothing delivered. Called over an hour ago, it would be next on the delivery list but nothing has arrived yet, this is ridiculous

Been bad lately. Had to wait 2.5 hours for some sushi.

DO NOT ORDER! It arrived an hour late. Not reachable by phone and doesn't look fresh.

If you ask at the counter for a small adjustment to a menu, you are first told yes, then someone from the kitchen shouts “We're not doing that, I won't keep busy!”. I pay your salary as a customer, don't forget that!

Ordered for delivery. After waiting 1.5 hours for the order, I called to ask if something was going wrong. They are not available by telephone. Then drove to the branch. Our order had been waiting for some time. The sushi was warm and the chicken dishes cold. The order has been recreated. I will never order from here again. Be sensible and order elsewhere. Do yourself a favor!

Ordered last night from I Love Sushi Apeldoorn via their own website. It took a long time for them to get here even though they are 5 minutes away. However, when the food finally arrived they had forgotten half of the order. Can happen of course. Tried calling a total of 10 times but the phone number doesn't work. We have emailed, but no answer yet. In other words, we ended up with half the sushi for the whole price. (By the way, the sushi is tasty).

Ordered food at 9:30 PM and received nothing. Now it is 2 hours later... Unfortunately they are closed and I can no longer contact them whether the food will arrive or not.

Crappy delivery. Waited for my food for the umpteenth time for 3 hours, did not receive any food and the solution was 3 phone calls with the eventual answer: yes, you will get your money back and then immediately hanging up

Terribly bad company we are still waiting for food!! Waited 4 hours!!! And no food!! Never order here again!!! Really, really bad!!

Unfortunately, the last two times we had to wait really long for the food... the sushi is delicious. But my little one eats fries when we eat sushi and we couldn't eat together again. We didn't eat until 45 minutes later. Very sorry! Not really service oriented on the phone either. It's on its way, ma'am...and hung up again.

Order placed, waited 2.5 hours for it to arrive, then it arrived completely broken. Called several times and did not get friendly help for a solution

The gentleman on the phone is in a hurry and you can't finish your sentence... I ordered my food from 5 with the option of having it delivered at 8 and he was an hour and a half late... you are not offered anything for the delay. .. and like the other reviews "it's busy" you get on the phone.

Opening hours are not good, they are closed on Tuesdays and Wednesdays

I've been waiting for 1 hour and 45m and it's still not here. DO NOT ORDER HERE!!!!!

Super bad . Do not order. They don't come and make you wait. Phone is not answered 20 times. Demand money back tomorrow.

Delicious sushi, delivered exactly on time when ordered.

Normally good food, but completely inaccessible for 2 days by any means necessary and nowhere does it indicate that they are closed or anything like that Emails are also not answered, cannot be reached by telephone and you will not receive an answer even via Facebook Now order somewhere else

Has delicious food, the service is always top notch and the chef is always friendly

It took more than 2 hours for the food to arrive, very very bad service.

It's really a great thing. Delicious Sushi, but the place is closed almost every time randomly and there is no explanation that it is closed, happens more often...

The sushi wasn't great my dumplings were cold and the order came 40min late. The guy on the phone was rude.

Delicious food, nice staff, definitely recommended Here you also get real! Value for your money.

I've been coming here for years and order by phone. I have been to many sushi places but the price quality at this place is a 10! I certainly cannot agree with the bad reviews I read about I Love Sushi. Fresh fish nicely turned and not a dirty slab of rice. Definitely recommend this place!

Ordered at 7pm for delivery at 8pm. The delivery person arrived at 8:15 PM. That in itself is not so bad. What we found worse was the sushi itself. It was dry and tasted old. We left the tuna as it no longer looked good. (Photo) So the last time here. Next time, look further

Ordered quite often, excellent Sushi. Unfortunately, the last few times the order came later and later. Ordered for the last time today, order arrived almost an hour and a half late without notice. I had the order taken back. Very sorry.

Food doesn't show up and also makes a big mouth on the phone. I will never order here again.

Even though we ordered on the wrong day, they still prepared the order after closing time and delivered it quickly, with a cheerful delivery person too, so we could still enjoy it! that was more than nice! big 10 for the service!

Salary of €480 has not been paid for no reason. Very unfortunate, especially after my years of loyal service behind the cash register.

Ordered and paid in advance up to 3 times in the store, asked for the receipt! They don't know how the cash register works. Delivered on time, otherwise you will be called that it will be later.