KFC in Van Galenbuurt

Friendly staff with great service

The new management is excellent and fast.

Ordered from them, food was missing and was extremely cold

Ordered from them and it took 3 hours!! To get it delivered. The delivery person spent over an hour waiting there for the food, I only live 10 minutes away. It would have been faster to go catch a chicken and fry it myself

Ordered Bucket Meal with pepsi at the drive-in, didn't look in the bag, as they told me to have a nice evening, come home no pepsi in the bag. They do not respond to phone calls.

I’ve visited KFC Jan van Galenstraat several times, and each time the experience has been disappointing. Whether the place is busy or completely empty, the staff are consistently rude and unprofessional. The service is slow, and the attitude of the manager sets a very negative tone for the whole team. Their behavior towards customers is unacceptable, and it's clear that proper training and management are lacking. I would not recommend this location based on repeated bad experiences.

Service is slow, even if there's only 2 of you in the entire building. Had to go to counter as they didn't give me my chicken pieces (which I believe is the entire premise of this franchise) they have a problem with flies too.

Just went to get food via the drive. You really stand still for a long time. As if there is only 1 person working. I have a code for a review, the manager then wants to have a whole discussion. Too bad! He doesn't believe the code and claims that it must be a review of the same restaurant. Very stingy! The colonel burger was soft and cold! Definitely a disappointment

Didn’t put items I paid for to my delivery package.

KFC near Dam Square is usually full. Since there is a large concentration of customers, it is reflected in the quality of food preparation. You always need to check your orders if you take them with you because they sometimes forget something. I recommend fast food outside the main center

Ew my girlfriend and I went there yesterday and the fries smelled and tasted like diarrhea, my burger had a moldy smell and taste and was super hard. My girlfriend threw up three times because of the bread and fries and I have had a bad stomach ache since yesterday. I told the staff and they were rude.

Fast food restaurant, okay quality, although it tastes highly processed. The fries have a lot of room for improvement (obviously, they are frozen).

Food is very tasty, I come here more often!

Thanks to Samira the service was fast my food was nice hot and fresh.i would definitely go back again

Great service absolutely delicious food

Great service reasonable price and friendly staff

friendly staff delicous meal with reasonable price

KFC customers are supposed to park for free for the first 30 minutes, but then if you leave within those 30 minutes you have to pay four euros

the most useless kfc in Amsterdam you order 3 items and they will forget 5

Order wrong, wait too long, do you eventually want to leave the parking lot, the barrier only opens after paying €60. Ask if they open it. Yes, it is good to wait. Go back inside, yes, wrong, you have to pay €4. So because they are slow, I had to pay €4. KFC never ready again.

I place an order at the drive-thru and then I drive home and see that they forgot my burgers. I then drive all the way back to get two cold burgers without any excuses that they did not fully deliver my order. the rest of the food is also cold by now. brother it is so qq difficult to give the right things.

Very friendly service and good chicken

Beautiful atmosphere and great service delicious chicken so friendly

Good food with a big smile good team

I haven’t had KFC for a while, and just came here to order a bucket of 14 hot wings. They were so crispy and yummy 😋

Quality up to KFC standards. Very friendly staff helped with a question i had regarding payed parking. (Told me that they start charging you after the first 30 minutes)

Excellent service, friendly staff, and a well-maintained establishment. The food is delicious, reasonably priced, and the service is fast. There is always someone ensuring cleanliness by promptly attending to the mess left by individuals who fail to dispose of their trash properly.

For the umpteenth time they have messed up the order.. this time via home delivery, but at the drive it is also a disaster.. ignorant and rude staff.. a great shame

Worthless. Placed an order at 12:15 and only received the order almost an hour later. Which wasn't even complete yet. You pay 80 euros for this and in compensation you receive two chicken tenders. Last time KFC Amsterdam for us.

Salty, weak fries, forgot half of the order. Service bad!

It was a nice experience, only a pity that as a consumer/guest you have to pay for the toilets.

Very salty food! Bad staff, who only give half of your food!

One of the better, for me the best KFC branch!

My gosh this is awful. They're are right beside mercator sports plaza after kids had a swim diploma test. There's 3 or 4 staff members when there should be 10. I'm still waiting in line. Already 40 min... update. Got our food. They print out what time it was delivered 10 minutes before it was delivered! Atrocious

It takes a very long time and they work very slowly

The fries tasted bad and had no salt.

Cool place to visit. It's just a quite place

Friendly, specially Ali and EKatrina . Recommend this location

Ordered something yesterday around 3pm to take away. Was well packaged, complete and tasty as it should be. My compliments to the team

Delicious food! Nice employees!

I went there once to eat and it is very dirty, dirty tables and everyone pressed together, leftover food on the floor and tables, it really looks like a pigsty, I don't recommend anyone to go there...really what a mess there

It’s exactly what you expect of a KFC nice food fast service and plenty of room to relax and sit down to enjoy your food

Listen, a kkr mogul there says my number I'm in a hurry so I grab my order and leave there after I grab my bike and he just grabs me without what they say and he says “steal from me hey” I say what's wrong and he he says, are you crazy about me, after that he continued to steal for a burger for a long time (I eat here very often and this has never happened before)

Dirty cold food service was worthless they forgot half of it the atmosphere was downright horrible...in short I will never go here again.

Of course, these kinds of places never have atmosphere, but this one is very depressing, the background music constantly stutters and it is stone cold on the top floor. Soda is 50% ice. Ladies behind the counter were nice and neat.

The best chocolate milkshake in the Netherlands. Really tastes like chocolate. Not like the MC. D or even worse at FEBO to nothing.

The food was completely bland and dry. I couldn’t taste any herbs or spices. The bathroom looked like someone threw a grenade and the staff messed up my order.

The food is always amazing, but the TV often says "preparing" when it's already done... Why even have a TV then?

I don't understand how it is so difficult to process an order properly. Yesterday I spent almost 70 euros on KFC, the first time my order was canceled. The second time, half of my food was missing. It might be useful to have him personally take a reading/counting course. It's better that this doesn't happen again

You guys are great. Always delicious hot wings. And a sweet S O for the staff. Love

There was a muslim black women on the counter, who couldn’t speak proper english, as I couldn’t speak Dutch, I was repeating the order three times, finally she got it right. While I came to the window, she behaved arrogant and asked me where are you from? and mocking me with her colleague that i couldn’t speak dutch! Such kind of employees should never be in the customer facing jobs!

Nice service. Wrong coconut milkshake instead of chocolate when picked up.

Unlike KFC in Osdorp, this is a branch with good and fast service.

Also a regular KFC is perfectly fine.

Normally better, but since Ubereats or whatever they work with are sitting there it just takes too long for nothing.

This is a wonderful place that I visit almost every day. Delicious food, nice staff, and music. I recommend!!!!

Gave me the wrong drink because the machine was broken for the one that I ordered. Didn't ask me what I wanted as a substitute. Weird

I almost didn't have to wait for my food! Also very tasty. One star off because the toilets, tables and seating areas looked like they hadn't been cleaned in days.

I have never eaten such delicious chicken, I ordered hot wings, they were so tasty and the staff were helpful

Easily accessible location and good food

Unbelievable! Another unpleasant experience at this KFC... if the owner had seen this, this store would have been closed. Burgers upside down in the bag, order taken completely wrong. Perhaps it is useful that the staff at least speaks a language. I think these are just illiterates. I think it's a shame and will never go to KFC again because of this shit place

Too bad they don't sell sardines and avocado on brown bread, I just felt like going to the supermarket

It doesn't matter whether you eat on location or order, they ALWAYS forget something. Just ordered €60 worth of food, half of it was not included, and the outside of the chicken pieces, hot wings, and strips were rock hard. I couldn't call the milkshakes milkshakes because it was super thin so it was more milk than shake. When I try to call them the phone rings once and then I'm pushed away, this is really scandalous. Last time I order or come here.

I always order here. Has missing items.., people never order here! You're going to be left hungry. Loss of your time. You get a 0 from me

Very poor service - for the number of times I forgot to add things to my order. Had 3x snack box with 2 tenders and 1x snack box original piece, 1x soft ice cream deal, 1x burger duo combo. I got everything except the burgers and sauce from the burger duo combo even though I paid the most for that. Do not go to this location as the employees here are very bad at completing orders and reading a simple order slip.

Yesterday I had problems with my order post, I paid for my order, but they did not receive my order because I did not receive a receipt from the post. My money would be refunded within half an hour. I have not received anything yet. I hope I will receive a message back. If not, I will report it. scam .

Do you buy from this branch through the drive thru? Ask for the receipt immediately after checkout! For the umpteenth time, orders are incomplete! Check your order BEFORE you make room for another car! As if the employees there cannot read an order. I have often paid more than I received, I always have to ask for things back, which causes irritation to other customers, but hey, you don't want to be a thief of your own wallet! Attention people!! Check your order and your receipt!

Bro, what can I say... I ended up at KaFeCe in Amsterdam and I thought it was the perfect place for some crispy chicken, but I was so wrong. The staff were so pissed off that instead of a menu they served me a portion of disappointment. The chick was stickier than the boy who tried to sell me a stolen bike on the street. Be sure that if you want to eat, bring something from home, because here you will find nothing but bad luck and unpleasant memories. I'm never going back!

Beware of parking, 30 minutes for free. But the barrier doesn't open, you go to the staff to check it, which takes 10 minutes and you have to pay extra. Unsympathetic

bestelling kwam niet, was ook mijn schuld leek het. het was er vies, smerige tafels, vieze vloer. eten was OK. wilde extra saus bestellen moest weer via een terminal, daarna kwam de extra saus natuurlijk niet. moest ik bewijzen dat ik het had betaald. weer naar boven om bonnetje te halen. nou echt helemaal niet OK. daarbij ook nog eens 3,50 betalen om je auto te parkeren.

I went for lunch, excellent food and excellent service!

They have a very effective service, very delicious food.

It was my first time in KFC in Netherlands! It was sooo tasty and cheap! Also I was so surprised by CORN IN MENU AND IT BUYS ME FOR 1000% !!! 🌽🌽🌽🌽🌽i love it... About bad stuff: in that cafe the person who bring me an order wasn't polite a bit i think? They ignored my thanks and have a good day but I think its okay, maybe they had a bad day... But food 10/10 I will visit this cafe again!!!

Also was great and tasty and fast service❤️

Really nice people, made quickly, really tasty

Really fast service here I like it

What antisocial employees work at this BAH branch. They have no respect at all and they don't know the word politeness here. Please do something about the behavior of your uneducated employees (apparently they were not taught this during their upbringing.

Ordered on ubereats. They missed all the main meal items and only sent the fries. I was only refunded for half the order by Uber so I paid €14 for two “large” fries. The tiniest bags of fries you’ve ever seen

What a cancerous mess, I order Coke Zero, it comes, Coke Max, wrong cookie and it's so quiet, they can't keep everything under control, all the illies who work, the manager himself is angry all day, don't come! (I have to fill in everything I recommend, but everything was dry)

I ordered a hair salon but it was quite disappointing.

kfc food. a little slow service. a little dirty.

Very good service, delicious food

The worse KFC in the history of of KFC the staff are sooooooo slow I had to laugh how slow they are, there was a family walk in and I felt sorry for them I ordered a variety bucket no prep needed it took 20 minutes and everyone else was sitting around bored and use to the slow service. The staff were rude no please of thank yous and after my long wait o got raw pink chicken I took back and waited a further 5 minutes for. Worse food spot in Amsterdam I would never go back. I said I’m dining in she gave me take out bag so we made do. Fries were ok chicken was dead 💀 no flavour and dry.

Food was just good/tasty as it should be. Had to wait a long time for the food itself.

Tried to order for pick-up (because the delivery at thuisbezorgd gets a nice 1.5 stars..) via the KFC app at home. Selected all the items we wanted to order, click on order, click on pay, nothing. Great.. So we went there to get the food. Order everything again at the digital register and wait. And wait some more. After 20 minutes we hear our number being called out, someone who muttered something that didn't sound like the order went right, and seeing them flee to the back of the kitchen to avoid us. The other personnel was standing around doing nothing, claiming they could not help us because it wasn't their order. About 4 staff members kept trying to dodge us by heading into the kitchen or just staring and say nothing. Eventually someone found a bag with three of our 12 ordered items an then some action slowly started going on. One person slowly tried to gather the rest of the missing items, starting off with the milkshakes (why someone would choose the one thing that can melt over time still puzzles me). After about 30 minutes we got all of our cold and soggy food. Suffice to say, next time we'll be going to the BK at Sloterdijk..

I order a mega large menu, I am missing 3 chicken wings and they are terrible at bringing them, very poor service and they don't want to do anything about it, just call home delivery, this is simply not possible.

Waited 35 minutes in the drive thru, only to get cold/old food. The staff couldn't even say good evening and I couldn't get a smile. My order was also incomplete. The bucket the chicken was in was torn and I think it's antisocial and if you wanted to file your complaint right away you could go back to the back of the drive line, it's just a shame and a waste of money

I was in the drive to get milkshakes and had to pay 11.20, I pay with a €50 note, now I get €38 back, so there is €0.80 change missing, I politely indicate this, I am stared at by the girl at the distribution window and no help is given. the window closed as quickly as possible now I shout hello but no answer so I honk the horn she comes back and asks what is wrong so again I indicate that not enough change has been given the only thing she does is give me the receipt which I did not to close the window early and again, now I'm slowly starting to get irritated and knock on the window and honk because this is not at all how you treat your guests. I eventually got my change, but I certainly won't be returning to this branch again.

Chicken was fresh, crispy, just a very long wait, even at the drive-thru.

They have good food and the people who work here are very friendly and enjoy being here.

The food is super delicious. The service here is almost perfect, but it was very chaotic so the waiting time was too long. The ambience can be greatly improved.

They forgot to put the single most important thing in our takeaway order, the bucket of chicken. One of them was polite at least.

My order wasn’t complete ! I arrived from Czech and this servis is most horrible I ever seen ! I payd 41 euros for 3 hot wings and 3 strips ! This shop is very bad and I hope so, when they send me some money back ! Iam so angry right now !!!!

Cold food, better services and very slow

slow service and stuff is not so friendly they act like they don’t like them job

I really like the food here and the service is very good 10/10

Been to the drive. They forgot the napkins 😢

Was in the store and it took longer then a hour to finish the smallest order and when i asked when it would be done they said they havent even started making it as if they were shocked to see me or my number

I was on vacation and wow! Excellent customer service, highly recommended

The chicken was too oily and we ordered eating in but they didn't bring the order at the table. They also miscommunicated that the order would take 30 min to prepare and finish, not what you would expect from a fast food restaurant.