KFC in Dapperbuurt

I don't really know where to start! Grumpy staff, no salt bags because they weren't ordered, the reusable cups were gone, you couldn't pay by card at the counter because of a long-term malfunction, the floor was very dirty and messy, the floor manager was shouting loudly and aggressively and when I complained about a drumstick that was smaller than a wing I got a big mouth. The space also looked like it was undergoing a long-term renovation. Absolutely the worst KFC restaurant I have ever experienced.

We waited for over an hour for our food, , the restaurant started to get very full of customers and delivery drivers alike. There was no order with people working behind the counter. The staff wasn't friendly at all. Not just to the customers but to the delivery drivers as well. At one point he just said he's not making their orders any more, I feel sorry for the customers who's orders got cancelled. All in all it wasn't a pleasant experience at all

I made a mistake to order from this location, I placed my order at 22:17 pm (so this was before closing time 23:00) only after over 1 hour (23:25) they sent me a mail cancelling the order, it wasn't a difficult order and there's was enough time to make it, the delivery counter indicated it was 16 minutes away way before closing time. It would've been understandable if I'd order 10 or 20 minutes before closing, not 45, the kitchen was open. At this point I don't know what to say anymore, not even paying not cheap prices you have a decent service, ordering from home was a nice thing to do, now is just a russian roulette and most of the times you get just crap, if they don't like the job they're doing they should change it. And now I'm still starving in the middle of the night but 53 euros lighter, ridiculous

It looks very bad the floor was very dirty and the personel were not polite

I ordered from them and the sausage chicken and kfc in the center, the feather is still in the chicken, and the chicken with a lot of hair fried 🤮🤮🤢🤢🤢🤢

Compliment for KFC Eerste van de Swinderstraat Dear KFC, I would like to compliment the team at the branch on Eerste van de Swinderstraat. Every time I go there, I am helped super friendly. The service is great, the food is always hot and fresh, and the employees are fast and professional. They really deserve a big 10 - or better said: 💯! Keep up the good work, you make every visit worthwhile!

I like here service, clean , 👌 very good people .

The worst chiken taste in my life! The taste of this chiken has nothing to do with the KFC taste... this place sucks!!!

Worst kfc I've ever been to. Very dirty nothing seemed (fresh) fries cold. And the toilet was closed, and there was no table service because the employees were, well, lazy?

The food here is like any KFC, so good. Thing is this place used to have bad personnel, like very terrible to say the least. Bad experiences every time. It seems like recruitment took a step forward though, there is a new guy that is very nice and actually smiles and does not look at you like you are some kind of freak of nature. Give him a raise!!

I thought I was going to get a piece of chicken, but unfortunately I got a cold burger, greasy chicken pieces, no napkins, and this in a place with no atmosphere.

There is always something wrong when I order here! Just an order at 7:31 PM. This time a corn on the cob was missing from my order, last time I got chicken wings while I had ordered Chicken Pieces, before that I had a milkshake with spoiled (sour) milk, and before that an entire chicken item was missing. UberEats doesn't even believe me anymore when I have to report this for the umpteenth time. If you're the manager here, either hire more people or better ones.

First and probably last experience in this place... very dirty and not welcoming at all! Although when you are hungry, everything is fine! 😂🤣

The food is good. That lady who helped me, very rude (a woman in front of me already warned me). I ordered two pieces of chicken, leg and breast. I did not receive that upon delivery. I said something about it, I should have done better not. I left it as it is. I don't go there anymore, some people don't know why they work with customers!

Worthless company. Ordered here a few months ago, they had already forgotten a hamburger. Fine, it can happen. But then I tried to call—the phone number didn't work. Now, months later, I ordered again... and yes, another burger was forgotten. And again, phone unreachable. That is no longer a coincidence, that is simply policy. Deliberately no customer service, deliberately not solving anything. As if customers are retarded and will put up with it anyway. And now I can get on my bike again only to be told that I will not get any money back, but 'have to choose something'. Sorry, but I'm ordering food because I want it delivered. Not so that I still have to go out myself. Any other decent company will pick up the phone and sort it out. But you? No sense in that of course. It's 10 euros, yes. Not a world sum, but it's about the principle. No respect for the customer. The least you can do is be accessible. But even that is apparently too much to ask.

If you order from these clowns you can wait a hour and a half for them to just cancel the order bunch or clowns working at this place.

If you're visiting Amsterdam and looking for a budget-friendly meal, KFC is a great option. The prices are reasonable, especially for tourists trying to save money, and the chicken is really good. I highly recommend the combo options—they offer great value for the price and are enough to keep you satisfied. Definitely a solid choice for a quick and tasty meal while exploring the city!

Very fast service and fresh food

Heel snell services in lekker eyte

I ordered from this KFC but the food is not cooked, it is completely red, really red and I actually paid 21 euros for it, really nasty, I would never eat here, you are going to get sick ASAP

Very good service and testi food

half the uber eats order was missing.. how???

Recently ordered here and after payment it turned out that what I had ordered was gone. I wanted my money back but that was not an option. I had to choose something else or I lost my money. Before I left I went to the toilet and paid 50 cents for it. The door was broken and wouldn't open. When I went to the counter they gave me a coin for an Albert Heijn shopping cart. This allowed me to try again, but again the door would not open. The manager was completely uncooperative and I was unlucky again. Lost my money again!

I went to eat there with my friends in the early evening. Very long service due to an extremely large influx of online orders. Lots of oversights in order preparation. My order could not be found and I had to ask for it again, non-functional electronic board, paid toilets in deplorable condition, dirty tables and overflowing trash cans. The staff started to get annoyed with the delivery people who were demanding their orders at all costs while dozens and dozens of tickets arrived. Reusable plastic glass charged at 1€ excluding we were served in cardboard glasses, so 1€ paid extra for no reason. In addition, the Lipton drink was carbonated even though this was not indicated when ordering. Despite everything, rather friendly staff.

Very good service and very tasty food

Today's service was very good Very Good

Very good service and testi food

Very good service and tasty food I like

Poorly organised, long waiting times, little teamwork to be seen.

Three very meager heads (one of which is super small), lots of oil. You have to buy sauce for 85 cents. But what is particularly striking is that the staff is very unhappy there. The woman at the counter doesn't even look at you, even when you ask something. Bad thing.

I had to go to the bathroom, my 50 cent coins got stuck in the machine. The employee and manager did not want to give my money back.

What an antisocial woman was behind the counter on Sunday January 26 at 11am. Just shouts in the shop, first steers me away from ordering ice cream from Dr. because it is only cash. Then I order via the desk, she shouts that she has no ice. Then I ask for my money back, she shouts that that is not possible. Fine. Quietly enjoy your €1.25.

Today I went to the KFC on the first van Swindenstraat around 7:30 PM. The employee made an older woman wait more than 20 minutes to place an order. After my order came the fries were cold and limp but my chicken was hot, when I asked for another one the employee ignored me. My aunt also placed an order and received the same cold fries about 10 minutes later. We asked again for fresh fries and if that was not possible, we got our money back, she responded with "I told him (the employee at the back of the kitchen) to fry new ones! After about 5 minutes we got the same COLD FRIES again! At that moment we gave I again stated that I wanted my money back because the service and food were bad. The employee shouted at the employee in the kitchen and said "I did my job and they are not satisfied, just help me" he came forward and grabbed it. prayed orders and placed them walked to the back under the counter and filled up with freshly baked fries, came forward and put it on the counter. When we asked whose order it was, he looked a bit annoyed and opened it to check and if he had to solve this, there could be no apology. The employee also threw orders and rolled up the bags on her stomach as if she were rolling up a towel. Bad bad service never again I drive to another one or walk to the Mac Donalds across the street because this was not worth my money!

Super slow the slowest kfc ever only to get cold food they really need to address this

I had a food poisoning after eating kfc never eat here

Always good for the kids. It's a shame that KFC is getting worse.

I got accidentally 2 burgers for free. Delivery orders are always complete (fries sometimes cold)

They didn't even give me the right order I just spent 20 euros

The food was good, like all KFCs, BUT the staff looked at us dirty as soon as we arrived, they didn't bring the food to the table, and the bathrooms were out of service!!!! To not return.

I think it is very clever of the branch manager to keep a branch running with mentally handicapped people. Unfortunately this is the closest branch to me. And now after several times I will never order KFC again unless I walk by (somewhere else). Of all the times I have ordered, never has an order been good and complete, every time I paid for extra sauces and never received sauce. Drinking is never right or is not an option 8/10 times. Side dishes such as corn and fries come Out of the fridge and also missing several times. Even complete dishes are not included in the order, in short, you pay €30 but only receive €15 worth of food.

Today I went to a KFC branch and noticed that the product I ordered was not cooked properly. When I took the product back to return it, I was very disappointed by the attitude of the employees. They responded with sighs, groans and negative facial expressions when I explained my complaint. I expected a respectful and solution-oriented approach. This experience really disappointed me. ---

First time trying KFC. My order suppose to come with 2 chicken, 4 wings and 2 tender. Only got 1 chicken 3 wings

Have eaten at this KFC several times and each time you wait half an hour for your food. Also very expensive for what you get.

Great menu, good service. Wish the KFCs in America were this nice.

Absolute worst experience I've had in a long time buying food here. I bought 2 original chicken pieces to go and not only were they old, noticeable by the skin being hard and tough, but also instead of getting one chicken leg and a chicken breast I got 2 small chicken legs. Avoid this place at all cost, I am not going to this food chain again.

Those employees can't read. I did not receive the ordered milkshake but a coke, the wrong sauce and the supposedly reusable cup (+€1.00) was a disposable paper cup. The food also arrived stone cold. A waste of money.

Ordered food. Waited 90 minutes. Then it got cancelled. Nice one.

So much for a fast food - more than 45 mins to make a simple small order

Possibly the worst place in Amsterdam East to get food. Staff looks miserable, service is bad, food is not good, restaurant is dirty and everything takes a long time.

1 star is too much. Sauce for the salad is missing. The drink is completely spilled and the food is ice cold but the main thing is that you want €8 for delivery and service. Actually you deserve more than a bad review but whatever.

just cross the street and go to mcdonald… jts raw chicken

Worst KFC in the Netherlands... you really deserve an award 🏆.. waiting half an hour to pick up... you really have to be patient and have all the time in the world at this KFC. If you can't run it, just close the place...

Just service. Waited 30 minutes to order

My experience at KFC was incredibly frustrating. Upon entering, I encountered staff who displayed a dismissive attitude, making it clear that customer service was not a priority for them. Unfortunately, the situation only worsened from there. When my food arrived, it was not what I had ordered. I attempted to address the issue, but rather than taking responsibility, the staff shifted the blame onto me. Their condescending demeanor was unacceptable, and to make matters worse, they even threw my food on the counter and spat in it. Overall, this experience was disappointing, and I cannot recommend this to anyone. It should be shut down immediately

Everything is cool but the chicken ain’t crispy

Reusable cup cannot be returned (machine broken or something) so you have to take it with you (they do not give any other option). It's stupid that this isn't reported or something internal is done about it. Now paid extra for a KFC cup. Fries were also cold.

Unfortunetaly i did not have the best experience here. First of all i did not have the option for a throw-away cup, so i was forced to spend an extra euro for the reusable cup. When i asked for extra cheese, which is ssid to be 60 cents, suddenly added 1 euro to my order instead of 60 cents. I also asked for 2 burgers without tomato, yet only 1 of them had no tomatoes. The service is fine, pretty fast cause it wasnt busy, but they did put a tomato on my burger. The atmosphere im not a fan of, its pretty plain and there is a 50% chance you gotta sit next to someone you dont know. The food still tasted pretty okay (except for the tomato) 4/10 experience.

This is honestly the worst KFC ever. Do not order here!! I ordered 2 milkshakes. To my great surprise I received a green Fernandez and a red bull! How on earth do you mix that up hahaha. The chicken was incredibly tough. Nasty. Normally I never write a review but I couldn't pass this up. What people say there.

I ordered via Uber eats here, yesterday the food arrived quickly enough however everything fried smelled very strongly of gasoline or paint. It was very disturbing, as a result we did not touch the food of course. Would not eat here again, better go to another KFC. I also ate here before with no issues.

Bad service and very low speed

Employee unfriendly fries cold preparation time bizarrely long while there were not many customers... unhygienic chaos

The people who work there do their best. You see them working very hard. But it's a bit of a mess. And the employees don't look happy anymore. They look quite overworked.

Far too little if you take the savings menu. I can't get enough of it. Otherwise, the meat is prepared differently depending on the branch/country, but is still very tasty for my taste.

Dirty place, all smoky, lots of mosquitoes

You wait a long time for your order, they don’t accept cash! Dirty

Paid €20 and didn't get any food because the staff simply scammed me

THE WORST. Coming from ordering my food, which took more than an hour to arrive. I live around the corner and it took SO LONG. I ordered via Uber Eats and the order kept on getting cancelled saying some one else took it but we've still not received anything. I'm not sure who's working behind that counter or if there even is anyone working. WORST EXPERIENCE.

I had to wait 1 hour and there weren't even too many customers. I thought fast food means something else. Burgers were okay, but one of them was completely cold. The KFCs I know in Jamaica, Germany or USA are able to handle way more people with the same amount of employees.

Hmm, we can't get any food and neither can our colleagues, who have disappeared into the kitchen

Waiting forever, even the Lieferando people cancel their orders. You can expect to wait 30-40 minutes...after ordering

Very bad, the chicken was dry, the employers were rude. The drink was okey, but beside that never had so bad experience. Everything was so slow. DON’T GO TO THIS KFC!!!

The employee at the counter starts with: yes? not the nicest welcome, I then note that the 7up is sugar free, so ask the employee if you can change that to a normal Pepsi, she says, you have to wait a little longer and you have to let my colleague know, while she standing alone behind the counter, I then ask how I know when my order is almost ready, she points to a screen that is turned off and walks away, the gentlemen who ordered after me get their food earlier, and my fries were lukewarm, and the chicken not crispy at all, I thought to myself, I'll try KFC again, but after today it's clearly the last time at this branch

Biggest mistake going here. What a dirty mess. Pee everywhere on the floor in the toilet cubicle. Food is rancid.

Large chicken burger, nice portion

The service takes way too long, this is just slow food instead of fast food. The staff doesn't want to talk to you about the speed. I feel like there should be many more people working and all the delivery people go first, which means it takes even longer. I've been here for 30 minutes now before there's any food. Don't go here!

Staff are not educated, they treat the customers very bad, they always open late at 12:00 when they should open at 11:00

I had the worst experience of my life at this KFC. One of the employees argued with a delivery person for 10 minutes, shouting, and no manager intervened. Then the delivery man started harassing all the customers with his motorbike and NO ONE did anything, there were children and families present and we had a terrible time. It's the slowest fast food restaurant I've seen since the employees weren't willing to serve you in a good way, I waited 25 minutes for just one ice cream cone!!!!! and we had a terrible time

Antisocial people! No respect! Such a large chain is scandalous

You litetally forgot half my order, came cold and dry. What is wrong with you? I am paying good money for this and your service is disgusting.

18.08.2024 I ordered a "Variety bucket meal for 4" the order is 28 pieces 4 sodas and 4 Fries. When they gave me my order I only had 21 pieces 😡 when I went to complain they gave me a small box with the remaining pieces without objection. It is clear that in this KFC they constantly steal from their customers by giving them less pieces than what they are.

Service here can be nice and friendly or directly rude, depends who is on the counter. Classic fast food fried chicken in a very busy corner. Not the place to go if you are in a rush as usually they seem understaffed and the orders can take a bit of time.

The entire order was messed up by you and when you go back to say that you are missing a burger (while it is still on your receipt) we are asked if we don't want to come back and hand in the receipt. Like we're going to steal from them.

I came for lunch and there is no place to wash my hands or I have to pay 50 cents to wash my hands. Horror in the 21st century! The service is terrible, the employees are not friendly. Bad, bad, very bad!

They need to shut down this KFC PERIOD. It’s the slowest KFC or any kind of restaurant I’ve been too. The temperature is unbearable too, there is no way the food is safe to eat. Very rude service as well. Please do not come here for your own sake and waste your hard earned money.

The food was way too salty, and the price for fries was too high. As far as I'm concerned, this is due to an unclear menu structure. Service from the counter is ok, but paying for the toilet is out of the question as a customer. Bring your liver and coin. Toilet is very dirty anyway. Really not possible. Atmosphere is mediocre, partly due to very poor acoustics. And there is a permanent arguing atmosphere. Tables also dirty. What is also not possible: paying €1 unannounced for a plastic cup. In short, enough of KFC for now

Disaster( Chicken was with hair

Very rude people here, that older dark lady does nothing at all and the order is completely wrong, don't come here!!!!!!

The food is fine, but the service is very slow and it's way too hot in the restaurant.

No drive through but you can stop the car nearby for a few minutes

Really rude workers. Not sure if she was a manager or not but i would not recommend going here to anyone. Just go to a different kfc. And ontop of the bad service. The toilets costing 50 cent

The lobby and seats were dusty and filty.

No more burgers after 10:00 PM because those employees no longer feel like working for their money... really the most lousy KFC in the Netherlands, you get a big mouth at the cash register as standard.

The people working there are really rude

They are so rude. If you dont happy on your job, you can change it. Its same all KFC branches in Amsterdam.

Table service option, but then your table number is called and you have to pick it up yourself?

Terrible service food passable but impacted by the bad atmosphere.

I went there more than an hour before closing time and they only had fried wings

Incredibly dirty branch with incredibly dirty toilets (for which you have to pay 50 cents but do not get any toilet paper or soap). Not a nice atmosphere. Don't eat here. I have reported unsanitary conditions to the NVWA.

Got a sandwich and this was clearly not a good decision. Floor was very dirty and tables dirty. The employees behind the counter were very rude. Really a shame!

We ordered the kipsalon duo deal (regular + veggie) on thuisbezorgd four times- first time was good, second and third time they cancelled with no explanation, and fourth time they sent only one meal and not two. If you can’t handle it then take the deal off the menu.