KFC in Zuidoost

A terribly long wait for the food. Waited over an hour. Salad with rotten tomatoes and not even half full.

Bad service, long wait in the drive way until someone helps you, unfriendly treatment, cold fries, cold twister wrap, no zinger burger, no corn ????

Super friendly staff, they gave us 2 milkshakes for free, highly recommended.😄😄

It's disgusting inside. The entire floor is dirty and hasn't been cleaned. One window in the drive-through has been closed for over a year, and you can see dishes in front of it. You can't pay by card at the drive-through, so you have to park a lot further away to use it inside. I waited 15 minutes inside because they were chatting with colleagues. The food was very cold and limp. All in all, it was rubbish. I'll never go back there.

Food is not warm ATALL and we missed 2 burgers

Super friendly staff. They were closing early due to the weather and still made us a free meal. Very hospitable!! @Esma and her team ❤️

Easy to work with and fast service. Very friendly staff! I'm just a little worried about the chickens.

It takes a very long time to get your food and then half of it is cold.

The food was cold, and the manager wasn't very friendly. I had to go back three times because something was missing from my order. It's a shame I'm not used to KFC having such bad service. Not only was my order wrong, but several other people's. And then, of course, arguments ensued because people weren't satisfied with the food and service. Oh well, hopefully they'll learn something from this.

We drove an extra 40 minutes (opening hours according to Google until midnight), we arrived at 11 pm and the store was closed.

We wanted to go to KFC for dinner in the evening, but when we arrived after a 40-minute drive, it was already closed at 11 pm, even though it was supposed to be open until midnight.

What a crappy place. A terrible atmosphere radiates from the unfriendly staff. The chicken is fine.

Very noisy and the young staff does not come across as professional at all

What a mess there. The level of Dutch spoken there is lower than preschool. They can't answer simple questions. And the conversation goes like this: "Is there fizz in the iced tea?" Is it iced tea with carbonation? You know, does it have bubbles? Does the iced tea have bubbles? Fizz? Like, psssst, no, you don't know? You don't understand me? Great, then... never mind... Then one of the girls stands behind the counter with her cap tilted, as if she doesn't understand how a cap works, biting her nails with her fingers in her mouth. So I asked (and demonstrated with my own fingers), "Gosh, would you mind taking your fingers out of your mouth?" It was absolute chaos there. It was around 5:30 on a Saturday, and it wasn't even that busy. Everything was filthy and disgusting. I had a few bites, but I just left and ate somewhere else. I didn't feel comfortable there.

First of all everyone's food was wrong and we waited 40 minutes for our food, and then they also want to be rude when I complain about how long it took, and when we did get our food our order was completely wrong bad and it was cold so we ended up throwing our food away, and the communication was bad because they only speak English, unbelievably bad I have been coming here for years and it was my favorite fast food chain.

After I finished my order, I got a massive infection on my tongue. And yes, it was from KFC because that was the only thing I'd eaten. Low quality, very disgusting. It used to be always neat and clean, but now when you sit down at KFC, everything is filthy. Chairs are sticky, tables are dirty, in short, hygiene is really subpar. Nothing is being done about it.

Delicious food, but the service is slow, especially if you're waiting in the restaurant for your food.

Unbelievably bad tent, this could be so much better!!! Everything cold and expensive and not tasty, shame, shame, shame

The food wasn't very warm. Communication was in English... Furthermore, even though it wasn't busy, it was hard to find a clean table. You could literally eat off the floor. There was so much food on the floor. Cleanliness is nowhere to be found here. This was by far the worst KFC I've ever eaten at.

The staff was very friendly and their behavior was excellent.

Really great! The food comes out quickly! And the staff are very friendly, the place always looks clean and tidy. I always go there. Especially Momina, the girl at the counter!

Service is really and workers are very friendly.

If you feel like waiting an hour for your food and then being served cold food by unsociable staff, you've come to the right place! What a load of crap

never sat on the potty for so long, never again

They say the order takes a maximum of 15 minutes, but I had to wait more than 30 minutes, man. That's unacceptable. My food was also cold when I received it.

Dirty tables, staff has no attention for the customers at all.

It takes an insanely long time to just stand there chatting.

It's just so bad here. Often long waits, and even the simplest orders are wrong; you have to double-check everything. I ordered one set menu, got fries instead of the corn on the cob, and the tomato was missing from the two Zinger burgers. Complaining is pointless, because it won't change anything anyway.

Awesome people in the service, straight up legends!

The most awful fast food place ever. The staff is unfriendly, incompetent, and incomprehensible; if you even get any help at all. It's also downright disgusting inside, and I wouldn't even serve my dog ​​the food I received (after waiting an hour!). Don't hesitate and walk 20 meters further into the place with the golden arches! This way, I don't think the KFC on Sontplein has much of a reason to exist.

The food is fine. But what a filthy, dirty place...the trash cans are overflowing. Trays of trash are everywhere, and food scraps are scattered all over the floor and table.

The only KFC in north Nederlands. Ridiculous having to drive a 86 kilometer round trip for a KFC meal. But otherwise very good product

KFC was once better than it is today: 1. The waiting screen was pretty hard to understand and its even broken now. 2. Many of the staff do not speak Dutch which can be complex and has been for some friends of mine. 3. The time it takes to finish your order is much slower compared to other fastfood chains and rivals. 4. The overall quality of the food you get besides the chicken is also lower than other chains and rivals. 5. The tables don't seem to be cleaned as regularly and that comes over to me as unclean and unhygienic. 6. The restaurant sometimes closes before its official closing time, usually because of vague reasons. For instance they once ran out of chicken somehow. 7. The price has only far increased in recent times while they removed small benefits like unlimited drinks that you could get yourself. 8. The manager is very hard and complex to communicate with as he doesnt seem to master the Dutch nor the English language properly and it can be unclear to understand his motives or explanations. To sum it up, just a decade ago i would really put KFC in my favorite spot, however today only a fraction remains of the good chain it once was, it no longer seems to beat its rivals for me anymore, it has rather fallen far below them, i rarely even search up this place anymore because of how depricated it has become today. There is a lot to improve and with KFC's worth being over 30 billion i also hope that they will take the critic into account and make themselves the good restaurant again that they once were.

Waited 1 hour and 30 minutes for my order just to get a message from them saying that they can't deliver my order anymore

KFC, the price-quality ratio is disproportionate. Very expensive and just plain bad. The food was cold, with minimal toppings. A huge mess inside even though hardly anyone was there.

This is so awful!!!! A bucket of lukewarm, limp chicken. How authentic and crispy is that??? Crispy doesn't make me laugh, tender, tender is what that is. And then that pathetic bag of fries, size M, slightly larger than the bag of fries sauce, but for €3.60!!!! Yes, really €3.60!!! A toddler would put it in a tooth. Cononel Sanders would be turning in his grave. Terrible quality and way too expensive!!!!

The average snack bar offers a tastier and better product, a waste of your money

Khaki bori men don't answer phone

Over the years the staff remains so bad, quite strange children work there and I found it terrible how small the chicken pieces are, 3 pieces in total, the smallest is half of a finger

Friendly manager who had his last day at this branch. Helped well and the atmosphere was good.

The manager was very helpful and very kind. He helped us a lot. Thank you for everything.

That hotwings deal was delicious, really cool!!

The food was delicious and the service was quick. The staff were small, but they really went out of their way to get the orders ready as quickly as possible.

The food was great and served super fast. The store was well kept

Delicious food. I was actually helped quite quickly this time, it was also quieter! Otherwise, the food was delicious.

Delicious. Always! We even got a double order!! Hopefully next time again 🤓

Skip the fast food; we had to wait 25 minutes for our food. The entire store was also very dirty and poorly maintained.

The place was dirty and frankly that is still the nice word I am aloud to use. My food was ok but my partner's burger that he orders was dry and the sauce was sour and did not have any taste. But that is not my main consurn. My main consurn is the place was dirty and I mean dirty as if the people that work there does not have pride in their work. There is papers on the floor and previous customers order slips on the tables and also on the floor. The tables had left over food crumbs and also coldrink spills. There was wet spill on the floor which is a slipping Hazard. There was also crushed chips and food on the floor under the tables. If the place looks like that, how hygienic is the staff in the kitchen or is the kitchen even clean? It was absolutely disgusting!! and frankly disappointing!!

Good but they don't offer table service like in Drachten. I recommend Drachten more, it's warmer, nicer and has better service.

Waited for 2 hours... and it still hasn't arrived. Ordered food at 1:30 PM... it's now 3:30 PM. How can I do that?! They're also unreachable by phone.

I went to KFC Sontplein today, September 30, 2025, and wanted to order for myself and my son, but I couldn't pay by card; it was only cash. I said, "Okay, I'll just use my debit card at the bank," and I drove back to the bank. When I got there, they said you can only pay in cash, but only in the exact change. I was furious; I had fifty euros. I snapped at them, saying, "I went to the bank specifically and used my debit card, and now you're showing up with the exact change." I had fifty euros. I said, "Why didn't you tell me before that you had to pay in the exact change?" "What a mess," I said, and left screaming. Ugh. Why don't you just close the store if you can't pay with cash? And while I was angry she sat there laughing stupidly at the cash register instead of apologizing it seemed like she enjoyed it pfffff.. Well I WILL NEVER COME HERE AGAIN WHAT A BUSINESS. PFFFF. BACK AND FORTH FOR NOTHING. They should be ashamed of themselves really. People don't buy anything here they treat customers very badly. Pffff. This is really worthless. I am so disappointed pffffff. Really worthless of the owner who runs this and does nothing about his staff who treat customers like this. The customer is king as far as I know and not the other way around. The staff should be trained in how to best deal with customers. I say no more. I hope this changes in the future pffff.

The order was good in temperature and taste. As it should be.

Very unfriendly and unhygienic. Dirtiest KFC I've ever been to.

9/10 times you can go back through the drive because they forgot something.

Tonight I picked up an order for a "Crunchy Cheese" burger, topped with extra bacon. I got home and found I received a "Crunchy Cheese" burger without cheese AND bacon. I tried to call to report something was wrong, but no one answered the phone.

From the picture you can see how often I eat at KFC, but what I witnessed was shocking. Staff were wiping their noses with bare hands and then handling the chicken directly before putting it into boxes. On top of that, about 7 out of 10 visits come with some sort of issue—either they’re out of chicken or the payment system isn’t working. The problems just go on and on.

Ate at this KFC for the first time. What a disaster! Everything was cold and therefore inedible. I'll never go back.

Took a long time, friends walked in and got their food right away, and the order was wrong again. Which unfortunately has happened to me more often now.

Soggy and lukewarm fries. The large fries were the same size as the small fries from McDonald's. The chicken burger was meh. The chicken wings were dry and also lukewarm. They don't even know how to serve them.

Very nice, clean, great service, everything OK, I received a 10% discount, very okay

Can I have a bucket? Yeah...which one do you want? I...what kinds and sizes do you have? ...sigh...groan...yes...10 or 5. (I'm surprised, I thought there were more kinds and sizes.) She...which one do you want? Me, well, I'd like the original. She...drives on to the window. 15 minutes later...received a cold chicken drenched in oil for 20 euros.

Very dirty and dusty, the restrooms are also very dirty. The food arrived quickly, but the order was probably incorrect. This despite there being several staff members present and it being very quiet.

I was literally stuck in the drive-through for 10 minutes because a car didn't get its order and blocked everything. Very poor service.

It was prepared fairly quickly, but the food was dry and cold. The fries weren't fried, and no napkins were provided. Honestly, I wouldn't feed this to my dog. Absolutely awful.

Grumpy people in the drive thru and got cold cheese on my burger and cold cheese sauce

No straws, the floor was sticky and there was a strange smell in the toilets, but the food was tasty

Extremely grumpy staff who are completely unfriendly to customers. A complete lack of management. Very poor quality food for an exorbitant price. I will never go back!

The food was good, but it was very crowded so the wait was long and they even forgot some of our orders.

We had a nice, quiet meal around 12:00 and were kindly helped by someone wearing a checkered sweater.

I quickly picked up a meal, it was very quiet there, so I got my food quickly. I'm happy with that.

Had a great meal here, had a problem with my fries but this was resolved very nicely!

Went here for lunch for the first time, and had a lovely meal with my friends. I like to order a mix of everything.

al ons eten was koud en hebben met vrienden voor 180 euro besteld en we mochten niet naar de wc toe. geen enkele bestelling klopte. heel onvriendelijk personeel.

When you order, you always have to wait a really long time. This time I ordered at 4:00 PM and opted for delivery at 5:15 PM, and it actually arrived almost an hour later. Really awful.

I've ordered from Uber Eats here several times, and it's always a disappointment. They consistently forget to include the veggie chicken and are then unreachable. The phone number doesn't work. My last order was absolutely the last. My girlfriend and I both got sick. The fries were rock hard, dried out, and cold. They should have been sitting there for at least a day. P.S. Ordering from there is also very expensive.

Order was 2 kids boxes, 1 fire zinger stack menu and one original menu. 2 normal burgers where good.The kids burgers... I woudn't call them burgers. A single small piece of chicken which drowned in saus. All the fries where cold, tasten like cardboard and oversalted. Atleast the drinks where good?

Bad food and incredibly dirty place. Maybe try wiping down the glass panels along the stairs with a cloth.

Another disappointing experience, while chicken should always be a plus. But these days, it's always a matter of waiting to see how it turns out. Around 6:00 PM, cold, limp chicken, which is exactly what they're known for. Unfortunately, the tables weren't clean—not dirty, just not clean. It was ready quickly, for sure! The glory days are clearly behind us, unfortunately. I do hope this changes. I'd rather wait longer for crispy, fresh chicken, because chicken should always be a plus.

It was quite busy, but our order kept getting wrong. Something that happens frequently at other locations. The chicken was good, though. Sometimes the quality is poor because it's not cooked long enough or not drained properly, but that wasn't the case here.

It was absolutely filthy in there. The children's play area was especially disgusting; I immediately took my kids out of there. The staff was also incredibly arrogant. The food was fine.

What a disappointment the food and the staff what an arrogance towards the customer and that play corner I immediately took my children out nothing is cleaned here

There was a car parked in the middle of the drive-in. The very unfriendly staff couldn't help us any further. It wasn't their problem, and now we have deliciously cold food. July 27, 2025, around 7:00 PM.

There's not much to say about the quality of the food—"it's okay." However, the staff just chats with each other in the kitchen, which means you have to wait a long time for your food. Then, you want to eat it upstairs and find it a complete mess. It's understandable when it's busy, but apparently, the staff prefers to spend time with each other rather than keeping their establishment tidy.

Poor hygiene in the restaurant, more than ¾ hour waiting for our order, which was also completely cold, squid burger, nuggets and wings, 1st and last time a KFC for me

If you wait 30 minutes for a bucket, the chicken is cold, not recommended

The most disgusting (fast food) restaurant I've ever seen. All the trash cans were overflowing, and you were stuck to the floor and tables like a fly on a sticky note. An average street food vendor in a slum in India is even cleaner. And then there were the staff. When I pointed out the situation, I didn't even get a response. They looked like children who hadn't seen daylight in years, so pale, with all the colors of their hair, which was as greasy as the frying pan they were frying in. Why the Food and Drug Administration isn't taking action against this is beyond me. I had to get an STD test before I left, it was so disgusting!

What a disappointment. After a long time, I'm craving Hot Wings and corn on the cob again (these always come with salt and butter). I don't think the wings are really hot anymore, but not hot either. The corn on the cob (a piece no bigger than 6cm) is unlovingly placed in a bag with nothing on it, and all for €3.50. I could have gotten some salt, but that's about it. The price-quality ratio is poor.

Waardeloos!!! Soms zijn de tenders op en de drive duurt gewoon half uur met 3 auto’s voor je. Binnen altijd smerig vieze tafels met etensresten

Sometimes everything goes smoothly and quickly, but other times it takes far too long. The staff isn't always very responsive and can be difficult to understand. It's a shame, because when things are going well, it's great – but that inconsistency makes it frustrating.

A case of staff shortages. The restaurant is dirty, and the tables aren't being cleaned. The order was incomplete, and the sauces were missing and the quantities were wrong. KFC could do better!

Tasted good, but the restaurant was incredibly filthy. It clearly hadn't been cleaned in a while. Dirty tables, chairs, and floor.

This was the last time we ate here, two people, for €30 and we barely got anything... and it was a complete mess. You have to call someone to clean a table first. If we had already ordered, we would have left immediately.

Dirty tables, no one is cleaning the mess, long waiting queue, queue numbers aren’t showing on the display correctly, no number flag available the order counter. Overall, very poor experience 😞

Bad, waited half an hour for the food to be served, sandwiches cold, nuggets cold, wings cold. There was only one person preparing the orders, and they couldn't handle it. Poor hygiene, trash all over the floor, and trash cans full. This was the last time I'll go to KFC. McDonald's next door is better and faster!

After standing in line for half an hour twice, once for nothing. (Chicken was gone) .. I will not come here again. Downright Bad!! Super expensive! Night shift run by 1 lady alone. Shame on you guys.

The worst restaurant I have ever seen

Waited an incredibly long time for our food and then half of it wasn't ready yet, it would take another 30 minutes. Ridiculously bad business. Chicken was extremely dry. And this isn't the first time.

Nothing positive to say about it

The service has become very bad recently. They jumble up orders and take very long time to answer you

bad place stood in the drive for an hour without being helped