Kwalitaria Beren in Oud-Noord

Extremely poor service. I called because only the street name was entered incorrectly (the house number was correct). Instead of handling this normally, I was met with a grumpy employee who said it was "not possible," unilaterally canceled the order, and then hung up mid-conversation. I had ordered with a discount code and my last remaining money, meaning I'm now without food and have to wait for a refund. Unprofessional and customer-unfriendly. I will never order from here again. Very poor service. I called because only the street name was entered incorrectly (the house number was correct). Instead of handling this normally, I was met with a rude and irritated employee who said it "wasn't possible," unilaterally canceled the order, and then hung up on me mid-conversation. I had ordered using a discount code and my last remaining money, which now leaves me without food and forced to wait for a refund. Unprofessional and extremely customer-unfriendly. I will never order from here again.

"The bikes have to go outside first. The lady has to wait a moment." That's how I was greeted...not very customer-friendly. Even though they open at 11:30. Otherwise, it's a great place, and it's more comfortable than a regular snack bar.

I ordered fries with grilled chicken and vegetables—nothing complicated, you might think. The order arrived right on time, so I thought: well, this is off to a good start! But when I opened the food... raw fries and raw vegetables. Apparently, "grilled" is now just a synonym for "just out of the fridge." Of course, I tried to get a refund through the app, which was naive of me, apparently, because there was no response at all. Great customer service! You don't expect a Michelin-starred restaurant for fast food, but you do expect something edible. The dish was simple, the price wasn't low, so why is it so difficult to fry fries properly? A waste of money and a waste of my appetite. Maybe it's time to replace the management or at least put people in the kitchen who know how a deep fryer works. Or, even better: if you can't handle the crowds, don't promote yourself as if you can. Nobody likes false promises, especially not on an empty stomach.

The food is good and they are quick, average quality, a bit of everything is frozen and you can also see it in the window, I happen to stop every now and then, but especially in the summer, in winter I happened to eat, but the place is a bit cold, it's fine for a quick and good meal.

Good food good service good everything W.

Ordered the fall special today. Delicious!

Sometimes it's snack night, and then we get fries and egg balls from this Kwalitaria. Friendly staff, fast service, and hot, crispy snacks are the result. It's nice to have this snack bar nearby.

Kwalitaria Beren is truly a top-notch restaurant! As soon as you walk in, you'll immediately notice the fresh and modern atmosphere. The staff is friendly, helpful, and always makes time for a chat. The menu is diverse: from classic fries and snacks to surprisingly delicious burgers, salads, and even vegetarian options. Everything is freshly prepared, and you can taste it – crispy fries, well-seasoned snacks, and burgers that are juicy and rich in flavor. The portions are generous, and the presentation is always impeccable. Pickup and delivery are also quick and easy, and the food stays hot and crispy. In short: Kwalitaria Beren is a must-have for anyone who loves good food and a pleasant atmosphere!

The food was delicious, the staff were very friendly and helpful with advice about allergens! I'll definitely be back! I recommend it to everyone!

Delicious food, I will definitely come back.

I often eat here, the products are super fresh and delicious. The staff is also great; they neatly bring your food to your table on a plate, not in a plain container. I also really like that there are different dishes and products to try every season. I often order a set menu, either a burger menu or a satay menu, because then it comes on a nice board with a fresh, delicious salad, crispy fries, and a nice piece of tender chicken satay or a generously topped burger. They also have a wide selection of packaged ice creams. The wait time isn't very long; of course, you have to wait a bit because it has to be properly prepared, but I certainly don't find it excessive. When I see all the receipts hanging up, I sometimes wonder how my order is still so fast, but that's probably due to efficiency. The staff is all really friendly. You can tell who's in charge, but the atmosphere isn't noticeable. Everyone works hard and you hear them laughing a lot, but the pace definitely stays high. Definitely recommended to eat here or to order food!

Not the cheapest, but great food and atmosphere.

1 star because 0 is impossible. The manager is incredibly rude and doesn't know his job. He dismisses all criticism/feedback. He threatens and intimidates staff. Kwalitaria, a complete idiot.

Despite the nearly empty tent, I waited 10 minutes for my order to be taken. The egg ball was barely warm, and the fries were cheap, as is unfortunately the case with many Kwalitaria restaurants.

Another day away from home, we arrived in Groningen by train after our understimulating journey through Meppel. We'd seen all sorts of things here: churches, the forum, sex shops...? Ten thousand steps later, we felt a deep longing for the familiar chicken burger from Kwalitaria. Forty-five minutes later, with tired legs, we finally arrived. The warm chicken burgers with the mysterious sauce tasted just like they always do, just like the familiar chicken burgers in Amsterdam.

Lots of delicious fries sauce😋😋😋😋😋. The atmosphere would have been better if we hadn't been terrorized by a wasp 🐝 that had it in for our red onions 😡.

Below is a short review of Kwalitaria Beren in Groningen: Kwalitaria Beren offers burgers, fries, and snacks with a focus on sustainability and a wide selection for both meat-eaters and vegetarians, served in a vibrant, youthful atmosphere. While some customers report positive experiences with friendly compensation for missed items, others indicate that the hygiene, waiting times, and value for money were subpar during previous management periods.

Order via Thuisbezorgd: a farmer's fries with the remark that the fries should be wrapped separately. The fries are not wrapped separately upon delivery: so I call The message is that they don't do that. I ask why not because they did in the past and why not just let them know that they don't do that anymore. Pfffff: a whole story about how they can't call everyone, people who always complain about small portions, people who always make strange requests. And that this is how they do it. Not customer-friendly and especially not nice in communication. Too bad about the food. Waste of my money.

Really bad curry (herb ketchup)

Super friendly people and delicious food, would definitely recommend it to enjoy some fries! ;)

Have order delivered. Fries were very limp and the chicken in the spring roll was just raw... 🤮

I am a regular customer who has had nothing to complain about until today. I accidentally entered the wrong address so I contacted the business to have my food sent to the correct address. I got on the phone with a grumpy manager who didn't want to listen, constantly interrupted me, complained about how busy the store was and then also yelled at the delivery person. The delivery person delivered my order quickly, so there is nothing to complain about. The food was on the lukewarm side, but not because the food came later, but purely because the fries and bami slices were not cooked properly. I'm guessing they don't fry it long enough due to being busy. With an unfriendly manager and poor quality food you drive your customers away, and that's a shame because in the past I only had good experiences. This is really disappointing.

My son turned 6 today so we thought we would go to the quality shop! Once we arrived we had to wait half an hour to order. I am patient, unfortunately my son is not. Anyway. Once we were eating, I asked the manager if there were napkins for us. He then said: You can see that for yourself, right? I found this quite intense. My son also found an earring in his croquette. We just left because I didn't want to argue on his birthday. Disgusting.

We had to wait 20 minutes to order at the cash register. No apology was offered afterwards. Staff was very unfriendly and curt. They got the order wrong and when we asked, they shouted that we hadn't ordered that. I still had the receipt so I showed it. Then I still got what I ordered, but again without apologies. My girlfriend had a salad, which consisted of just lettuce and chicken. While the website stated that there would be much more in it. We don't often complain, but this was really annoying

Then you think, after more than 16 years in this world, you can have a decent snack for once. Nothing could be further from the truth. We walked in, my girlfriend was helped after 10 minutes. We then had to wait another 20 minutes before we could even order. Unfriendly staff, and an angry manager. Final score, waited a long time and had an unpleasant evening. Not recommended.

Fantastic snack bar, hardworking manager who does a fantastic job and treats the staff with patience and compliments. The food was tasty! All praise! People need to order here!

Delicious fries and friendly help

Manager is not a quali, but a jellyfish.

I have now ordered 3 times, 2 times via home delivery, food is excellent, delivery is terrible, ordered 2 sandwiches today.. had to take the special one out of the bags last time. Now my egg salad.. ask why is it sour. That is why I said without sweet and sour cucumber but it is still sour. But good. I don't like the delivery if I could get it myself, I did that but because of difficulty walking I order.. but hope after 3 times that you tell the delivery person that we as a customer can unpack our sauce and salads neatly instead of such a dirty mess...the food is also great...

Ordered 2 menus and a milkshake. I unpack it and notice that 1 milkshake is already missing, so I call immediately, because maybe the delivery person still had it in his container. But no, it was just a mistake, oh well, it can happen. It was solved immediately and 1 is on its way. (Super friendly delivery person) I open my fries and I have the wrong ones. So I get a bit irritated because it is the 2nd mistake. So I call again and it seems like the floor manager answers and immediately reacts like a failed Austrian artist to his staff. It is everyone's fault except his. As soon as the light starts to go on for him that it might be his fault. He just says that I should send a photo and that I am trying to score a free fries. So he quickly tells me the email address where I should send a photo. And hangs up. So I found the email via the website and sent a photo with an email that he can give the fries to someone else because I will never order from here again. THEN I get a message via whatapp that I lied and that I am banned from his flawless qualitaria. Phew...

So far the best quality I have had in years. Very nice owner, very neat and social. Highly recommended

Top service: very friendly staff and delicious food. Recommended! 👌🏼

Nice food but the manager is really rude.

The food is very tasty and the staff very friendly

Tasty food, prepared quickly and good service

The food is delicious, the place is very cozy and the staff are very friendly and costumer-orientated. Definitely will eat here again! :)

Delicious food! The winter shake is highly recommended. And the veggie burgers are good too. Nice place with a very nice manager.

the price of the food does not match the taste. sorry but it is honestly the same as any other chip shop but you pay 3x more. They have a wide range of food. But the few times I've been there I've always been disappointed with how mediocre it is.

Cozy quality restaurant, friendly staff and delicious snacks. Great👍🏻

Very tasty not expensive and big portions. Perfect for a going out

Food was tasty. However, the Manager or team leader was very unkind to his staff. I was asked when payment would be made and the gentleman replied: "You have to check the site when you will be paid, I have other things on my mind." "Then you should look at the right site if you want to know when you will be paid." “phone OFF and grabs the employee's phone and clicks it off (while the person was not even on the phone). The way they spoke to staff will not let me visit again, unprofessional and mean

Of course it is again very difficult to take an order, clearly 1 fries war 2 beef croquettes I get 2 fries war 1 veal croquette but I have to pay full price last time for me

Friendly staff and delicious food, definitely recommended

Has been closed for months and therefore never open.

Actually quite a nice snack bar. Kwalitaria is often experimenting with snacks, and these often include tasty creations. What is also nice about this Kwalitaria are the employees, very nice and above all cheerful. The only downside of Kwalitaria Beren are the opening hours. There are never any opening hours listed on Google, and sometimes the snack bar suddenly closes spontaneously for a few weeks, only to reopen again. Too bad, because the potential for a good snack bar is certainly there.

A measly expensive hamburger. The bun is too big for the burger and the burger is too small. The quality of the burger was good for a cafeteria. As if there were no customers; "You can work with a hangover, but don't come to work drunk," the manager told the staff.

Ordered food last Wednesday, never delivered. Not reachable by telephone or email.

Super nice and efficient staff! An item was missing from our previous order, and this was compensated by supplying an extra item with the next order. Except the person I spoke to was so incredibly nice to send us 3 extra items as an apology! Really very nice and very much appreciated

Rude, big talk. Ordered fries, but it was rather salty with fries. Not recommended!

Dramatically only waited for my delivery for 2 hours and didn't get anything extra for waiting so long

Half an hour after pickup time, order was ready and cold

Chaos. Vorige keer telefonisch aan de kan gelegd om een klant te helpen. Vervolgens na 10 minuten te hebben gewacht zelf heen gefietst. Deze keer op afgesproken tijdstip aangekomen, maar 35 minuten moeten wachten.

Incompleet, geen frikandel en geen saus gekregen

Leuke tent Goed eten Goede prijs

Er is een vlotte en leuke bediening en genoeg plaats om te zitten om de maaltijd te kunnen nuttigen. De Groningse bal is een aanrader

Zeer gezellig,kwam niet aan eten toe omdat ik met mijn eerste vriendinnetje koffie ging drinken en kletsen natuurlijk

Ham ipv fricandeau op broodje warm vlees

Nu meer dan twee uur geleden besteld. Als excuus krijgen wij ‘het is voetbal vanavond’. Volgens mij was al vanaf 2010 bekend dat het wk momenteel zou zijn. Wij zitten hier nu met 12 hongerige bronstige kerels, dat is geen pretje Kwalitaria de Beren!

2 woorden 9 letters. Hint: het is geen "bier halen"

Met z'n 10en besteld voor een lekker avondje snacken. Meer dan anderhalf uur later nog steeds geen eten. Na bellen werd ons verteld dat het erg druk was. Maar patat van de vriezer naar de frituur verplaatsen kan geen 2 uur duren. Zwaar teleurgesteld op een houtje zitten bijten met een aantal hongerige kerels. Voortaan gewoon weer naar de plaatselijke Turk, jammer!!

Ik dacht dat mijn vrouw kon zeuren. maar als je hier besteld is het helemaal verschrikkelijk. 3 uur wachten!!!

De laatste tijd nogal teleurstellend. De vegaburger was verbrand en op het broodje zat een sneue dot saus. De 'vegetarische' frikandel was absoluut niet vegetarisch. Weggegooid geld, verspild voedsel. Deze cafetaria zit het dichtst bij ons, maar in het vervolg fietsen we toch maar een stukje verder voor kwaliteit.

Drie keer besteld. Drie keer niet goed gegaan. Eerste keer afgehaald. Na tien minuten wachten de bestelling meegekregen. Mistte er een hele maaltijd, welke netjes nog na 10 minutes werd bezorgd. Kan gebeuren. Tweede keer wederom afgehaald. Nu 30 minuten moeten wachten terwijl ik meer dan een uur van te voren had besteld en een tijd had aangegeven. De verkeerde friet gemaakt. In plaats van ras patat, kregen we normale patat. Voor nu ook geaccepteerd. Vanwege het langere wachten een keer laten bezorgen. Twee uur gewacht op het bezorgen. Na een uur gebeld en het zou eraan komen. Toen we het kregen was alles koud. Daarnaast ook verkeerd en de bestelling incompleet. In totaal kan ik niet anders concluderen dat vooral de service slecht is. Jammer vanwege de goede kwaliteit van de producten

Lang gewacht en koud eten. Hierna een nieuwe warme bestelling aangeboden gekregen met een drankje. Erg vriendelijk behandeld

De chickenstrips zijn hier heerlijk samen met een bakje bbq-saus!

I have been here multiple times and I just really like their snacks. They have so many options to choose from. I usually just order when im there and then I just either head to the Jumbo or Kruidvat in the mean time. A bit of multitasking haha. Usually when I get back the food is done. The staff are really nice people as well! I think since someone new took over, the atmosphere has changed.

Hier vandaag eten gehaald en dit is een prima tent, alles ziet er goed verzorgd uit.Personeel is helemaal okee alle aanwezige die werkte waren vriendelijk en hebben humor en bakken daarnaast ook nog eens heerlijke friet. Bij het weggaan en meenemen van de besteling kregen wij wederom onze al opgedronken milkshakes mee...foutje van de zaak...deze waren van hun...kijk dit is nou vakwerk...dus eten goed service goed...en personeel TOP

De kwalitaria was een bijzondere ervaring. We hadden online besteld en moesten nog ongeveer 10 minuutjes langer wachten op onze bestelling, geen probleem. Tot onze verbazing stond het zakje met onze bestelling blijkbaar al even klaar en hadden we 10 minuten gewacht op een bestelling die al klaar was, helemaal top. Het leukste kwam toen we de tas openmaakten, aan eten was zeker geen gebrek, ondanks dat mijn burger twee onderkanten van een bolletje bevatte, was deze best heel lekker. Er miste een kroket en een salade, maar ja, wie eet de salade nou echt?? Het was dus niet top, maar zeker ook geen slechte ervaring bestel hier vooral als je veel eten wilt of een verassingsmenu.

Sinds de kwalitaria vernieuwd is, is het zeker beter geworden. Vriendelijk personeel, goed eten en een fijne ambiance. Een prettige plek om even gezamenlijk een hapje te eten.

Good for quick bite! Could have been better! Staffs are not too friendly! Many options for quick bite and are for reasonable price!!!

Prima snackbar. Niet de goedkoopste in de buurt, maar de prijs kwaliteitverhouding is vopr mij prima. Heb je trek en ben je in de buurt? Gewoon even omlopen langs deze tent.

Lekker eten, goede service en vriendelijk personeel.

Nice prices and food is not bad. Fries are not too oily and food tastes okay. Great for a bite and to catch your breath.

Ontzettend goede en lekkere tent met vriendelijk personeel. Eet er al maanden en elke keer weer met veel plezier. Eten wordt vers bereid en ondanks alle drukte die er altijd is zorgen ze dat het eten warm en snel genoeg er is waardoor je goed kan eten. Hele dikke aanrader!!

Lekker voor een snelle snack! Goede eierballen!

Voor de tweede keer ontzettend lekker gegeten. Goede bestelling, Hamburgers waren heerlijk en alles zag er netjes uit!

Mij kun je wakker maken voor een burger van Sammy. De juiste verhoudingen op de burger maken het samen met het goeie stukje vlees en verse ingredienten tot een topburger

Patat is koud Verder kwaliteit is ver te zoeken Kwalitaria is geen goede naam

Very nice service and the fries with mayo are the best. Good food.

Gezellige zaak! Het ziet er allemaal netjes uit van binnen en er is zitgelegenheid. De eierballen maken ze zelf, dus dat is extra lekker vers. Sammy en haar vader waren leuk om mee te praten terwijl het voedsel in bereiding was. Aanrader!