KFC Drachten in Wijk 00 Drachten

The food was tasty and served super fast, exactly what we ordered. It was also very nice that there is a wheelchair lift, so my grandma could still use the restroom on the first floor. Other than the music being just a little too loud, there is nothing to complain about – simply a very nice fast food restaurant!

I was just about to order food but they had nothing left and I got my money back. The man behind the counter was also very rude. Bad service here in Drachten.

There are still just hairs on my chicken.

The food is good, no problem, the bathroom is also clean, the staff is friendly. 👍🏽

It is a long wait, and this is not the first time they haven't reported something.

Now, for the fifth time in a row that we have ordered, food that was ordered is missing. The KFC here in Drachten is truly the worst in the entire Netherlands. Besides the missing food, they also have unhygienic staff. This is really very bad of them.

Arrived at 10 minutes to 11. The door was already closed. Even though the opening hours are until 23:00.

A KFC as you would expect from a KFC. At least neater and cleaner than the Groningen branch.

Ordering was quite easy Food arrived quickly, nice and warm and well-salted And a super tasty burger

The chicken is genuinely tasty and the staff are really nice. And the atmosphere is pleasant.

Everything is perfect and that original burger is amazing.

Delicious food, friendly staff, and super fast service

Everything is perfect chicken. Fries and sauce are absolutely wonderful. Good atmosphere and food, I will definitely come back more often.

It was really delicious. We even got a free ice cream because we wrote a review. The chicken was good and plentiful. The fries were also very hot and well-salted. The service was good too, and the restaurant was clean.

The food was delicious, everything was hot and the chicken was nice and crunchy, enjoyed it very much. The staff was friendly and quick.

I could taste in the chicken that the farmer had cared for the chickens with care and love, a bedtime story every evening, and this is reflected well in the taste. The delivery time is fast and the servers are nice. If you were to pay me money to say something bad about this restaurant, I would refuse the money.

The chicken was very tasty and the service was fast; I found the atmosphere cozy. I would definitely go again. Can recommend.

Poor service due to understaffing. The waiting time is long.

A truly fantastic restaurant with excellent service, particularly thanks to the courteous, respectful, and elegant young man, Ahmed Zohrab.

The restaurant is luxurious and beautiful, the service is excellent, and the food is delicious, particularly thanks to the respectful and elegant young man, Ahmed Zahrab.

I just spent 40 euros here for terrible service. After ordering, we stood waiting for a good fifteen minutes until someone came so we could pay. Then we had to wait another 20 minutes. We were about to drive on to McDonald's. The restaurant and the drive-thru were practically empty. I saw the employees literally just standing there. I saw them deliver one order while we sat waiting. The staff didn't seem to be very enthusiastic, and I got the impression it was everyone's first day. Then our order was incorrect. We had a menu that was supposed to include a large vanilla milkshake, but instead it was a warm Pepsi that was barely fizzed. The chicken tenders were fine, but they had forgotten the sauce. There was a lot of sauce on the two burgers we ordered, making the chicken completely soggy. The two classic chicken legs were also soggy and dry, and it looked like they had been sitting in a warming cabinet for a very long time. The fries were also soggy and stale. Just drive on to McDonald's. A waste of your money.

Open way too late, and often a way too long wait for your order. Just like now. Opening time is 11:30, it is now 11:43 and unfortunately they still aren't opening. For that price... Maybe a 50% discount? Unfortunately for today, I'll pass.

Not tasty Disgusting place Food takes a long time, I am not happy and my children were also very angry, they were hungry

Only one negative thing...... apparently KFC decided not to deliver the small moisty paper towels to clean yourvfingers from grease. And standard napkins are never up to that task. More paperwaste...

First and last time, I have never waited so long for food. 2 fries, 2 burgers, and 2 soft drinks in total. Does that have to take 40 minutes? It was absolutely not busy. The staff all seem very unmotivated. Tables dirty, no one comes to clear or clean. I don't know what is good about the burger, it had neither taste nor crunch. Upstairs was closed according to a big sign on the stairs, yet people were eating there? Once is enough, truly never again, the reviews say enough, terrible there.

Poorly organized. They close the kitchen at 20 minutes to 11, so we could only get what was left.

First time at the KFC in Drachten. But never again. Filthy mess. Nothing is clean. Dirty tables and chairs. The floor is dirty; there was a puddle of cola under a table. The screens are dirty. Upstairs by the toilets it's disgusting too. They don't clean much there. The fries weren't good. Just like they had already been fried once. Unfriendly staff. Once is enough, never again.

The order at KFC was really bad. The chicken was completely raw, the service was poor, and the staff was unfriendly as well. Definitely not recommended.

After two terrible experiences with KFC (raw chicken, etc.), I thought I'd give it another try in Drachten. We had to wait a bit, 20 minutes, but the food was nice and hot and flavorful.

Closed at 22:45 while closing time is 23:00? Very bad situation.

Bad service, had to wait a very long time until someone saw me and came to me.

Annoying!!!😡 Cold and too greasy!! Better close the place down. When ordering, the staff was unprofessional, like I was talking to a brick wall. The place was empty (March 10, 2026, at 7:45 PM). Food was served within 5 minutes. Literally reheated, soggy fries!😡 I said something about it. The manager (a young man) told me that we don't serve fried food right away at our place. I walked out angrily. I hope something will be done about it.

Updated review: I ordered a one-time burger menu with a reusable cup. The order arrived fairly quickly, but I received a disposable cup. I specifically choose to avoid reusable cups made of PFAS. The food itself wasn't great, but it was an improvement from last time. The chicken was nauseating, which I normally experience with schnitzels but never with regular chicken. The atmosphere is quite cramped and has many large open windows, so I can't say much else about it. Consequently, I've upgraded my review from 1 star to 2 stars.

Yesterday I bought food at this branch for the first time. Ordering was easy via the digital screens. The store was practically empty, so we didn't have to wait long. However, to my surprise, I saw an employee take the freshly prepared fries with her bare hands and shove them straight into her mouth (several times). Personally, I find this disgusting to watch while someone is preparing my food. The chicken was also quite pink inside. I did eat it, and in hindsight, I shouldn't have. I had a severe stomach ache after my meal that night. I very much appreciate that an internal investigation is being conducted into the Drachten branch.

Really delicious! Super juicy and spicy chicken!!!

What a terrible experience: We had to wait half an hour for our food, and when we finally got it, half of it wasn't warm, and absolutely everything was way too salty. The Coke Zero saved us.

What a shit place. Bad food and bad service. Everything is filthy.

After every attempt, the same disappointment. The food is just really greasy. And this is the umpteenth time the order was incomplete. No service or compensation whatsoever, and at busy times, they simply turn off the phone.

I am waiting 30 min for my order.

It takes ages to get your food, and there's very little room. My apple juice was also five days past its expiration date.

One of the tastiest KFCs in the Netherlands. Always fresh and warm, which unfortunately isn't the case for all KFC locations.

It was like I was eating her with chicken not normal

The manager of this KFC is very friendly

Went to the drive-through. Waited 10 minutes between ordering and paying, and 15 minutes between paying and receiving the food. The fries were already cold...

Checked the opening hours, adjusted the route accordingly, and when you arrive, it is closed. Both Google and the website itself state that it should be open. Very disappointing.

What terrible service and unfriendly and unmotivated staff. We had to wait 40 minutes for our order to be ready. No, it wasn't rush hour, but 3:30 PM. When we received our food, it wasn't complete and wasn't even tasty. We'll never go back to KFC DRACHTEN again!

💀 A Hellish Journey Through the Greasy Valley of Disappointment: My Horrible Experience at KFC 💀 Where the hell do I begin? Just thinking about my recent visit to the infamous fast-food chain, which mistakenly calls itself KFC (where the 'F' stands for 'Fried' and the 'C' for 'Chicken,' but the whole combination, in my mind, stands for "Awful, Frustrating, and Chaotic"), gives me chills and a nagging sense of existential emptiness. This wasn't a meal; this was an epic of misery, a ballad of appallingly bad service, and a tragedy of missed culinary opportunities.

What a gnome, the service could be better, they all look angry, that's not possible, what a gnome, restaurant, no milkshakes, what the gnome, come there for the flipping milkshake, what the gnome, this is not possible, you can look happy when you bring food, but for KFC, that's difficult, they all look angry, there's no image to look at, McDonald's is much better, they don't look angry when they bring food

It's not even worth one star. We left without ordering. The place was packed downstairs, and we weren't allowed upstairs. There was one free table downstairs, but it was absolutely filthy. It was terrible.

The Kentucky fries were cold, with very few fries and oversized packaging. The cinnamon milkshake was far below par in terms of taste and quality. The restaurant isn't very clean. The staff isn't very friendly and doesn't do much behind the counter or in the restaurant in terms of cleaning. If I were the owner, I would train the staff better and teach them how to maintain a clean and customer-friendly restaurant. There are definitely differences between KFC restaurants in terms of food quality and cleanliness.

Excellent standard, friendly ladies behind the counter.

Not so good. Way to Oily, and not crispy

I don't know what's more fried in here, the chicken or the floor. Everything's sticky, everything stinks, and my soul felt greasy when I walked out.

I went through the drive-thru and was told I had to wait 5 minutes for my order to be ready, so I thought it was fine. However, the order didn't arrive for 30 minutes, so it was a bit of a waste of time. I won't be coming back.

My visit to this location was unfortunately disappointing. Firstly, the upstairs was closed to visitors. The staff wouldn't let customers go upstairs, so we had to wait for a table downstairs to become available. Secondly, the chicken, or rather the oil in which it was cooked, was of very poor quality. The frying oil was clearly old and dirty, giving the chicken an unpleasant taste. I find this unacceptable, especially since many young children, aged between 2 and 8, were eating in the restaurant. I sincerely hope this feedback will help the managers of this location improve the quality and service in the future.

Good job! Something will probably go wrong sometimes, but it's always good with us.

Incredible service! We arrived at the drive-through and were waiting to pay, but the employee was standing next to it, quietly smoking. We waited for five minutes, but no one came. Finally, we drove on and saw her still standing there smoking. Bizarre! The order and the food were decent, but the service was absolutely subpar.

Waited longer for food (blocked in the front and back of the drive thru, 45 min+) than it took to eat it.

I ate here and came home with a stomach ache and diarrhea and I just called them and was not taken seriously at all by these bad employees very bad business do not go there!!!!!!!!!!!🤢

Unbelievable how poorly maintained this place is. If you go through the drive-through, you're lucky if anyone even comes to the intercom. I once experienced no one coming, so I went inside to the counter, where no one was there either. Then I called the number for the KFC Drachten branch. Someone came from the back of the kitchen and said, "Sorry, I had my headset on." Dude, we'd been waiting for fifteen minutes. The food was mediocre, but it was expensive. The fries were absolutely disgusting. I wanted to give them a second chance, so I went again. Same story. We spent another half hour in the drive-through. "Yes, they said, we're busy," they said. Then the order was completely wrong. I paid 25 euros for a few pieces of chicken (we were missing half) and two large iced teas (one medium because they got that wrong too). So I went back inside (where it was a complete mess, by the way). They said it was busy, but there was only one customer. The upper floor was already closed off. The woman behind the counter can't read the receipt. She doesn't understand how that works or something. What can the staff do there? I can't imagine that place making a profit. I'd go to the McDonald's next door. Most people have already figured it out, because the McDonald's gets a lot more people. It would be better to move the KFC out of there and make a bigger parking lot for the McDonald's. Clean up that mess.

Takes a long time I wouldn't come

It took over half an hour to get our food. And there was no mention of the long wait. Voucher 172. 14-9-2025. Ordered at 12:53. Received food at 13:41.

I would like to file a complaint about an unpleasant experience we recently had at one of your locations. Upon arrival at the checkout on September 14th at 7:26 PM, we were approached by a staff member who asked if we could please wait. We politely replied that this was no problem. When she then wanted to check us in (presumably for registration), we in turn asked if she could please wait. To our surprise, she responded by saying "calm down, tf." We find it highly unprofessional and unacceptable that we, as guests, are addressed and verbally abused in this manner. This language is unnecessary, disrespectful, and certainly not appropriate in a customer-focused environment. We kindly request that you take this situation seriously and address the staff member in question so that this can be prevented in the future. We would also appreciate feedback on the steps being taken in response to this complaint. Thank you in advance for your understanding and cooperation.

Lianne & Edin made our evening with their service!

It took half an hour for my fries and burger to arrive, and several people in front of us were also waiting that long. This isn't the first time we've had to wait that long for our food, unfortunately.

The food took a relatively long time, and we were the only ones there. All the tables and the floor were dirty, with lots of food scraps. There was hair in our food, and the burgers were dry.

The food was as you'd expect from KFC. It was okay, but not cheap. Table service took quite a while.

We went through the drive-thru because we had a bad experience inside. The chicken is really good. It does take quite a while to get it, though. But that might have been due to the special burger. Last time, we suddenly had to prove we'd paid because they weren't communicating well inside.

I had a cheeseburger and the chicken was so small that a chicken tender could fit on it and the cheese wasn't melted and the worst part was I got sick from it

Upon entering, we saw that the upstairs was blocked off with chairs, making it impossible to sit there. Perhaps it would have been a better idea to let customers sit there, as the tables downstairs were simply filthy and uncleaned. The half-eaten food was still on the table next to us, delighting the mosquitoes. There wasn't a single clean table to be found, and there are only a few tables downstairs. It's strange that this is already too much work for the staff. And I haven't even mentioned the overflowing trash can, which was practically useless. It's a shame the employee who was supposed to be behind the counter preferred to chat with someone she knew outside instead of doing her job, so ordering from there wasn't an option. They should send the staff to Groningen; they know how things work there. It's a very clean restaurant with friendly staff.

We went to KFC for dinner yesterday. We ordered an original bucket, a meal with a burger with a big combo. Then, at night, I had stomach and belly intestine pain, and it still remains until now. I couldn't sleep because of it. In the morning, just now, all of us, especially my son, had diarrhoea (thin poop). My son just ate fries. We guess the oil was old. My stomach is sensitive to oil. The old oil can cause severe pain to my intestine. Food safety must be strictly guaranteed. We will not come back after this bad experience, though we went to KFC regularly in the past time.

I always enjoy eating those delicious chicken pieces there

I ordered two milkshakes, and they were really small, and when I called to discuss them, I got a grumpy/angry manager/employee on the phone. I won't be eating here again.

Chicken is always good! It is and remains a fast food chain, but that has its charm. Long story short; it was all fine :)

Nice shop, very clean and tidy. Friendly staff, and ordering via screen in Dutch and English is easy.

After waiting for 30 minutes I got my order: I ordered 9 hots with coke medium, medium fries and sweet chilli sauce. And this is what I finally got: (3) original instead of 9 hot wings, orange instead of coke, small fries and mayonnaise🙂

Tasted good, staff was friendly. Upstairs was closed while all tables were occupied unfortunately.

Drove through the drive, staff is horrible. Nothing was said to us. Only if we wanted to wait in the parking lot for 2 milkshakes that were already ready. I don't know who runs the business in Drachten but it is really horrible

Tasty food and delivered quickly

The staff is very disrespectful and dirty. I waited for 20 minutes at the counter and asked if there was anyone to help me and they said sorry, no, and then I left and had to eat somewhere else.

Apparently KFC is not a fast food chain because it takes 30 minutes before you get what you ordered, you might as well eat at a restaurant and get it faster!

really an incredibly bad kfc, waiting times are very long no matter how big your order is. Had a meal deal for a friend, what does he get? 2 burgers and drinks, (so no meal deal)

Just drove through the drive there and encountered a very antisocial employee. Who couldn't even tell us whether we had to wait 4 minutes or 20 minutes. The gentleman then got angry and it was our problem while we were still friendly despite the gentleman's shouting and antisocial way of communicating. For a restaurant where so few people come, you could better employ some friendlier staff, I think. In the end, of course, we left without an order

There were no toilets to be found

Good food, clean restaurant. A bit limited seating downstairs and closed upstairs. Otherwise fine.

After waiting 30 minutes (with almost no other customers) for a takeaway we got a Bucket with 18 pieces instead of 20, 2 cold burgers and 4 portions of cold, inedible fries. While eating the chicken we saw some blood next to the bones, which is extremely unhealthy. This is definitely the last time I will go to this KFC, because this was not my first bad experience. I have read many other negative reviews about this place, no wonder it is always almost empty!

I think this is a great kfc, staff is friendly and the food is fine. Although I can warn about forgotten things I regularly get something here and 1 in 4 times something is forgotten or you have coke that just tastes like water with carbon dioxide.

We waited 40 minutes for our food and when it finally arrived they had forgotten some things and some of it was already cold, unfortunately not what we are used to from KFC

What a bad experience!! When we entered, many tables were free but not one was clean. We also heard other people complaining so we asked if a table could be cleaned. This was done immediately by a young boy. Once seated I could not put a bag on the floor. The floor was extremely dirty. Crumbs everywhere, broken napkins and the floor was shiny with grease. It was quiet, a total of 5 orders. Of the 5 orders, 1 order was correct! From a long wait to wrong food and cold food. After 20 minutes we received 2 cold burgers and by cold I mean really cold (not lukewarm)! Of course we went to the counter with the 2 burgers and said that the burgers were cold. The manager (I suspect since the rest were very young and this one a lot older) got angry and said that the burgers were not cold. Eventually she warmed them up but we were still given a loud dressing down. Not only we but also the other guests watched in amazement at how this lady behaved like a fishwife! No, never again this KFC!!!

Food was very greasy, cold and tough, not what I was used to from KFC, the disabled toilet was easily accessible.

KFC - for me the best chicken 😊

Received the wrong food and drinks. You also pay a 1 euro deposit that you cannot get back. Milkshakes were out of mayo. It took almost 20 minutes before I got 1 burger and 1 fries and then it was practically cold and completely limp and soggy. Not recommended to go here.

Unfortunately, this is a place where I said we would not come again when I came before, but we came because of the insistence of a friend. Always dirty, sloppy and messy. The service is very, very slow. They need to increase the number of employees and pay attention to cleanliness. Mc Donalds, located right next to it, is always clean. This place is always dirty too. It really never comes. You will see it in detail now. These are just some of them. There's more but we couldn't stomach it.

I'm not a big fan of KFC, the rest of the food was okay.

Let's move on quickly. The drive is not there. Nice mac next time

Food is great and fresh, the chicken is nice and crunchy and sometimes I get free food with my menu, a really great experience every time I come by!!👍🏿

They can't even count at KFC, ordered 20 wings, got 15. what should I do then? count there on the spot.

What a shitty company, waiting for a long time and it never came, the employee just stood stupidly in the window drinking her milkshake and talking. Leaving the drive after 15 minutes with torn tires, I don't pay for this! Always the same nonsense at KFC, often long waits for cold food.

Food was good and hot. Service could be a bit faster. Friendly staff. Now half a year later it still takes a quarter of an hour before your order is ready

Went there yesterday for dinner and the employee was friendly, a small woman with red hair, she said I had nice white teeth, too bad I don't know her name but she was super friendly