KFC Duiven in Wijk 01 Bedrijventerrein

The food is simply amazing, as always. The staff are a bit slow on the uptake. The atmosphere is typical of a fast-food joint. But we're talking about KFC. The chicken wings are fantastic.

Super slow, very greasy, chicken undercooked

What we wanted was sold out, and then it took 20 minutes even though it wasn't busy. The teenager in the kitchen scratched his nose 4 times, his mouth 2 times, his ear once, under his cap 2 times, and under his shirt once while I was watching. The fries were lukewarm, soggy, and without salt. 6 wings were 0 wings and 6 drumsticks. Bizarrely bad and disgusting.

The chicken was good but lukewarm, the fries were cold.. Not that it was busy or anything, I just think that little guy behind the counter wasn't in the mood at all.

The promotion with the Twister coupon is really good. The employee helped me quickly and efficiently.

Large free parking lot. Wheelchair-friendly entrance Clean public toilets. Unfortunately, the soap ran out. Powerful hand dryer. Staff worked their socks off, but still had to wait 20 minutes. Friendly staff. Visited again on 02-08-2021. This time the wait time was 50 minutes. Friendly staff again, but this gives Fast Food a whole new meaning. Therefore, unfortunately, 3 stars deducted. 3-12-2023 Went through the drive-thru. Served very quickly and kindly. Therefore, 4 stars again.

I have been here several times and have had to wait more than 45 minutes every time. This has been going on for over a year. Do something about this.

The chicken and fries were freshly fried and therefore very hot. The chicken is tasty, but the fries are standard, neither overcooked nor undercooked. Service was a bit slow but good. Total 4 stars.

Very bad experience at KFC Duiven Not even worth 1 star What incredibly bad service at KFC Duiven. We had to wait a full hour for our order. Meanwhile, we saw people who arrived later already eating their food and leaving, while takeaway orders seemed to go much faster and all the cars at the drive-through passed us by. I had to ask three times how much longer it would take, but a clear answer or a little understanding was apparently too much to ask. Meanwhile, our children became increasingly restless, starting to cry and scream because the wait was taking so long. What made it even worse was the total lack of customer friendliness. No excuses, no apology, and not a single form of understanding for the situation. Instead, we were given a disapproving look and an argument even ensued. Waiting an hour can happen once, but the way you are treated as a customer makes all the difference. At KFC Duiven, there was a complete lack of respect, communication, and service. A disappointing experience and absolutely not worth repeating!

Today, too, we were here as a family with our children aged 3, 2, and 1. We literally had to wait 50 minutes for our order! Every time we inquired, we were told that they were working on it. Apparently, our order was only prepared after we had asked for the third time. When we wanted to cancel the order, it turned out that this was not possible because the ‘supervisor’ was supposedly not present. As if that wasn't enough, there were also employees walking around who were incredibly rude and impolite. This is truly unacceptable. Having to wait so long with three small children, being strung along constantly, and then being treated rudely on top of that is downright scandalous. What a terrible experience and what worthless service! We will absolutely not be coming back here. As far as I am concerned, a restaurant or establishment that treats its customers like this does not deserve a second chance.

Such a pathetic service very delayed in bringing food. Waited 45 mins for food when there’s not even many people inside. The stuff is very rood when you go ask them about food. Shortage of staff!!!

If I got a euro for every good experience I had at KFC, I would still be in the red. 8 euros for a miserable sandwich with mayo and pickles.

We just waited 45 minutes. Not normal, they were really slow. Please, more staff.

The fries weren't really warm and were soggy. The chicken was fine. The table was dirty, but it was also very busy. We should have looked around a bit more; there are many more places nearby.

Women behind the counter claimed it’s normal to wait 1hr for fast food. She definitely needs to learn the concept fast food.

After a fun Christmas shopping trip with my boyfriend, we thought we'd grab a nice bite to eat. Well, we had to wait a good hour for our food, and everything was incredibly cold—the food, but the place inside too. Next time, I'll go to McDonald's or something.

We had to wait a super long time for our food, and when it finally arrived, the only thing was warm: the chicken, and the fries were cold. It was super busy and there weren't enough people, so everyone was already a bit angry, but waiting 1+ hour is really too long.

It was always okay... but now I've had to wait well over half an hour for the order twice already. It's chaos...

I have never had such a bad experience at KFC. We waited 40 minutes for our order, and judging by the other customers in the restaurant, we were not the only ones experiencing ridiculous waiting times. On top of that, the restaurant was extremely dirty. When we finally asked about our order after 40 minutes and said we wanted a refund because we were tired of waiting and wanted to leave, one of the female staff members (brown hair and a piercing above her lip) was incredibly rude and spoke to us in a completely disrespectful manner. She claimed that our order was not even in the system, so we had to show her our payment receipt as proof that we had actually paid. When we told her how long we had already been waiting, her response was essentially: “Well, that guy has been waiting for an hour.” If other customers are waiting an HOUR for fast food, that is a management problem, not an excuse to be rude to customers. Instead of apologising or trying to resolve the situation professionally, she continued to give us attitude and treat us like we were the problem. Eventually, her colleague brought us our food which was completely cold. Judging by the temperature, our food had clearly been sitting there for a long time instead of being served fresh. The fried pickles were soggy, limp and honestly disgusting. Terrible service, a dirty restaurant, cold food and extremely rude staff. Mistakes and delays can happen, but the way customers are treated when they ask a perfectly reasonable question is unacceptable. We paid for our food and were treated as if we were doing something wrong by expecting to receive it. Definitely one of the worst fast-food experiences I have ever had. Would not recommend.

KFC falls under the category of a fast-food restaurant. But when you have to wait nearly 30 minutes for your food, that term is ridiculous. And if your burger is quite cold as well, you really don't understand what you had to wait so long for.

Friday evening 22:35, not busy, order takes a long time to arrive, searching for the least dirty table. Judging by the dirt on the floor and stains on the tables, not enough cleaning is done here. And then the burgers and fries are barely warm… how is that even possible?! All in all, a bad experience!

Excited about the pickle menu, off to KFC. I want to order and I don't see the whole menu listed. So I'll just ask at the counter. I waited for at least 5 minutes. Employees looked at me and then WALKED AWAY. Worthless service. Off to Burger King then, bye!

What a poorly organized mess. I placed my order at 19:32 and received my food at 20:13. I stood waiting for almost 45 minutes. Half of the staff don't speak Dutch and therefore won't speak to you when you're at the cashier. When we received our order, there was no apology or wishing us a good meal.

Ordered online while driving away from home. Waited a total of 45 minutes. The chicken was greasy and there was no salt on anything; I went to the counter to ask for salt, and they said, "Yeah, we're out of salt..." Oh well, never mind. Terrible place! Never again.

Well, I thought the service went pretty well and the chicken tasted good and was freshly cooked. The only thing is that it can sometimes take a bit long because there is a shortage of staff.

Friendly staff Food is served quickly and hot

The food is nice and hot and your food is brought quickly! The staff is very friendly and treats you well!

Decent place if you want to order food for the next day. I had to wait almost long enough to be marked as missing. Furthermore, it seemed like the chicken was prepared at the Arctic Circle instead of in a deep fryer. The chocolate milkshake tasted like it was recycled straight from the sewer; pretty suboptimal place, basically. Do yourself a favor and go to the McDonald's next door, or the KFC in America; you're guaranteed to get your food faster than here.

Overall okay. It is quite disappointing that they are not very consistent with the quality of their foods. For instance, chicken hot wings. You have to be lucky in order to get some fresh, crunchy, juicy and generally tasty hot wings. Otherwise, you will receive some ‘old’ chicken wings that are — not even fully coated with batter — chicken wings. Service is also quite slow. I understand if it is busy, your order might take a while to prepare, but i went twice in the late evening where there were only — give and take — 4 other customers and drive through were not busy either, our order took almost +-20 minutes and yet the hot wings and original chicken weren’t even fresh.. Updated my review: their service has been better

The food it s perfect,and the personal also

Had to wait 63 minutes for my order

3.75 for half a corn cob... That was the first time, and immediately the last time. It's a shame, but now I understand why it was so quiet.

Unfortunately, I did not have a good experience at this branch. It appears that significant savings are being made on the staff and the appearance of the establishment. To my impression, the employees were walking around in old, worn, and not very clean uniforms. I was also very disappointed with the food. The meat tasted very unpleasant to me and was not fresh at all. Furthermore, I got the impression that the quality of the oil might not have been good, but of course, I cannot judge how the oil is actually managed. For me, this was a very disappointing experience. Therefore, I would not recommend this branch.

Very friendly staff and delicious food

Very nice staff, great service!

Very annoying staff and the food was cold

Today I went here for dinner with my children, the staff was very good, they were very good with children and I haven't eaten so well in a long time, a good 5 stars from me!

The service was good and the chicken was crispy.

Very sweet woman at the drive-thru

Nice shop with unique deals, definitely coming back often.

Great service, nice interior and good food to roynd it out🔥

We order from here multiple times. But it is so inconsistent, which is why we are writing this review. The burgers are often cold. And this was the last straw. Our entire order of burgers, bucket, and wrap was not warm, soft and chewy, and tasted awful.

For KFC Vastfood, a more than great store.

Great experience with the food, service and everything; I also noticed that the staff had a good working atmosphere, which is always good.

The atmosphere and staff were very attentive, customer-oriented, and seemed to be enjoying themselves. The chicken might have been sitting around a bit longer, but even so, it was of good quality.

Long wait time and fries cold and soggy

Had the nicest crew leader at KFC Duiven today. Friendly & cheerful. Top service, and on a Sunday evening too.

Good shop, nice customer-oriented staff, and a good chicken too.

The times I have been there, the wait for the food is very long. It doesn't matter whether it is busy or not. The staff is anything but sociable or friendly.

Jesus, that's bad. The chicken is really old and soggy. Don't eat this, it's a waste of my money. It is downright rude that you sell this to customers! I hope you get an inspection on the food you sell!!

The food here is so bad that it is a chemical phenomenon. Within an hour, you can turn a solid (hot wings) into a liquid (diarrhea) and a gas (farts). KFV Kentucky Fried Food Poisoning would have been a better name for this 'food'.

Every KFC is pretty much the same. I just find it a shame that not every KFC is clean. The toilets, in particular, are a disaster at all of them. I can't comment on the service or the food; everything was fine overall.

Definitely do not come here if you are looking for fast food!

Great KFC, but why is the air conditioning here always on cold storage mode?

We were just helped really well by the guy who just heard that he's becoming a shift leader! Until next time 🥰

Paying €20.45 for 2x 4 individual crispy tenders with 2 small colas. They could almost rip the AED off the wall when I was paying this amount at the Drive Thru. When I asked the genuinely enthusiastic employee if it was a mistake, he indicated that he thought it was high himself, and that was why he didn't dare mention the price after the order had been taken.

Clean KFC. I wanted to ask something at the cashier because something was missing from my order, but was completely ignored by Eastern European-speaking women. If I hadn't already ordered at the kiosk, I would have left. Rude and antisocial.

What a bizarrely bad experience! Of the fast food chains in Duiven, I like going to KFC. As far as I'm concerned, they offer the tastiest vegetarian alternative. It is also promoted everywhere these days. "Also in veggie". But after I placed my order, I was informed that they don't sell veggie anymore at all. NOTHING. So I got my money back and went to eat something further down the road. If you don't have it, don't advertise it big; they have a name for that: greenwashing.

Really not good. Cold burger, soggy fries. Dirty tables.

Google says 00:00. The door says 23:00. Bad bunch. We were sent away in an unfriendly manner.

KFC is certainly not cheaper than McDonald's. But we had to wait a very long time for the food. Something also needs to be done about the acoustics; that branch is a terrible echo chamber.

We ordered 4 hamburgers but they only gave us 2. We won't be coming back again.

The restaurant wasn't busy, but all the tables were incredibly dirty. A staff member stood wiping down the same tray six times, but walking through the place to straighten things up? Not a chance. Loaded Fries is nothing more than a bowl of fries with crispy bacon bits and onions thrown on top. I didn't want cheese sauce, but it's certainly not worth a repeat visit. This place remains a disaster, although they were faster taking the order than usual this time.

New review: Went this week. What a terrible mess. Waited a super long time for undercooked food. The chicken wasn't crispy, the fries were soggy. And it wasn't even busy. The person who brought the food looked super grumpy, couldn't even manage a hello, and threw the tray down. The trash can was full.

The staff seemed totally annoyed.

For a lot of money, you get suspiciously little..

I have been a customer at KFC for decades, and have been visiting this branch once a month since it was built, but after today they have lost me. There has always been trouble at this branch, but now I'm done with it. I bought a 10-piece bucket, and there are only 3 pieces the size of a ping-pong ball in it. At the checkout, the woman (higher-ranking by her clothing) says that this is normal. Well, definitely not. I'm not coming here anymore. Bye.

Definitely waited a long time, 40 minutes, get lost man

Very long waiting times, even when it is not busy

The fries were cold. The people working there were bizarrely rude and didn't seem interested. The manager was very rude and tried to force me to make a decision. This is actually very weird.

Good offer, it could and should all be a bit faster

Don't spend 1 euro at the KFC in Duiven if you want to stay alive... What a filthy and bad fast food restaurant that is. In my life, I have never seen such a bad fast food restaurant as the KFC in Duiven. You catch diseases just walking up to the ordering kiosks there. And the food was too filthy for words. And service was nowhere to be found. Only the milkshake was tasty. But the disappointing thing about the milkshake was, (a large milkshake is just as big as a medium Coke) very strange...

What a rubbish place, the staff have no overview. Orders are incorrect, receipts run out for self-ordering. Staff react rudely and deliberately ignore customers. Never coming here again. Food is thrown into the bag and handed over squashed. A truly pathetic mess.

Very tasty bite. Busy, so apparently many people think so. Ample parking.

Unfriendly staff, especially at the drive-thru, don't treat you with a ten-foot pole; they have more time for themselves than for the customers. Especially that foreign lady... let me put it nicely, that one with the stickers would have been fired from my restaurant already. What a rude piece of trash she is.

Took a long time, half the order, had to nag for the rest of the order, no apologies, food lukewarm to cold ... never coming back here again. Unfortunately 1 star because I wasn't allowed to give a lower rating 🤮 so too expensive for the experience!

It took an incredibly long time for the food to arrive; because of this, we didn't get our protein in on time, and as a result, we missed out on optimal gains. Never again. Additionally, we were simply ignored by the staff.

Some times better than others. 3 stars on average.

I was at KFC at 23:50, but you were closed, although the website says 00:00.

The chicken was cold inside, both the burger and the hot wings. After mentioning this to an employee, she said this was normal... it is strange, though, that this isn't the case at other branches.

Everything you would expect from a KFC. Good chicken, good fries, and nice cold drinks. Atmosphere a bit lacking, few people and quite a few dirty tables. Something to keep in mind!

I feel nauseous every time I get something, as if it's undercooked.

I buy 2 original it means 4 piece and imagin 2 pices was wings. I ask the reason from staff and he answered me rudely that it is it is random and it was your chance. I ask to talk with the manager, but the manager was not there. I do not know it is KFC or LOTTERY !!!!!

Very poor service and not tasty food! Fries were not warm, buns soggy, and nuggets poorly cooked.

It takes too long for the order to be ready. The staff does not speak Dutch.

Friendly service and the food was tasty and hot, but if you have any self-respect, you wouldn't eat here. What a pigsty... Lots of mess everywhere and food on the floor, not just under the tables but also in the aisles, poop next to the toilet, fries and wipes in the sink. For me, a reason to go to another fast food restaurant instead.

Conditioner air is not working!

I am short on the order and that always happens. Very bad experience and I always have to check it.

Fine little restaurant, service was okay, food was excellent, and the atmosphere was good. When I was there, there were many students present who were very boisterous.

There was only one person who spoke Dutch on the entire team and we were simply ignored multiple times, the food was ok.

The KFC here in Duiven is perfect for a tasty and quick bite, and the staff is friendly. Worth a repeat visit.

Delicious food and good service. With friendly staff, I will definitely come here more often.

It was tasty, ate well anyway. Coronel stacker remains undefeated.

Truly bizarrely bad experience at the KFC in Duiven today. I ended up waiting 54 minutes for my order, even though it didn't even seem extremely busy. Then, on top of that, it turned out my coconut shake was missing. When I wanted to mention this, employees literally walked past me three times while I was trying to politely point out that something wasn't right. No apologies, no clear communication, absolutely nothing.

This was our second time here, after a visit to Ikea. We probably won't be back a third time. Both times we had to wait over 40 minutes for our food. The staff seemed overwhelmed. I'm usually not impatient about things like this, but I think something needs to change in the processes. Also, it's outrageous that you have to pay an extra 15 cents for packaging for ice cream or drinks. I don't know if that's standard practice in the Netherlands, though.

Wow! I've never had to wait so long for food from a fast food restaurant. We placed our order at 14:02 and didn't get our food until 14:49…

The order we received was wrong and, moreover, incomplete. We went back and politely asked them to correct the error, but the tattooed woman working there refused in a very rude manner to rectify her mistake. We are not satisfied at all. They did not even deliver the complete menu.

This was the worst KFC I've ever seen; I wouldn't go there again even if I were starving. The staff were very rude, and a tattooed woman gave me the wrong order three times and didn't correct it. It was a terrible experience.

It was very dirty outside, but out of the 10 tables, you could only sit at one.

I don't know what has changed, but the chicken tastes like it came out of the microwave. The staff speaks poor Dutch. If the colonel finds out about this, it's the end of the franchise. I'll go to McDonald's from now on.