Kwalitaria Groeneweg - Utrecht in Wijk 01 West

Ordered fries without salt. When picking them up, I specifically asked: "Is there no salt on them?" - "No," said the guy behind the counter. I checked the bag: it did have salt. I went back to report it. His response: "Oh, is there salt on them?" No apology, nothing. [update] Made the mistake of ordering here again today. The banana milkshake was forgotten at first, and when it was delivered later, it tasted like cheese? I threw it away immediately.

The service here is absolutely terrible. We actually don't order from Kwalitaria anymore because it always comes from this one. The few times we do order, there's always something wrong, and the portions are also very meager and much smaller than their counterparts in Leidsche Rijn. Problems aren't resolved in a customer-friendly manner either. We'll definitely never be back.

Great place! I couldn't order online, but a phone call resolved that immediately! Everything arrived intact and warm!

What a sad affair. Didn't know that even a chip shop can malfunction.

Recently it's been busy, but the food is always delicious! Worth the wait

The fries were limp, cold, and tough. The snacks weren't cooked through. Truly the worst fries I've ever eaten. They looked like days-old fries that had been reheated in the microwave. The cheese soufflés had very hard, undercooked pieces. The croquette was completely limp. Poor service, trying to shift the blame onto the customer. Finally, they hung up the phone mid-conversation. Absolutely terrible, don't order from here.

This is the rather frugal container of soggy fries (without mayo) that costs €3.20. What happened to fries all in a bag? Too bad...

Imagine, you've been craving loaded fries with cheese sauce and bacon for days, and finally, the day has arrived. You pay €13.50 and wait with great anticipation. But unfortunately, you ordered from Kwalitaria Groeneweg. You get a half-full container of soggy fries covered in cheese sauce and bacon.

30-40 minute wait every time - customers who arrive later get their food sooner - zero understanding from the staff for the extremely long wait. Disrespectful

Kwalitaria. Great, this is the place to be.

We had to wait way too long, the fries were soggy and tough. Too bad, we were just in the mood for a tasty bite.

A really great company, super friendly and super good food and of course Halal 💯 recommended

Great snack bar with all the usual chip shops. If you register through the Kwalitaria website, there are sometimes some interesting offers.

I recently ate at Snackbar Kwalitaria and was quite satisfied. The atmosphere was cozy, the staff friendly and helpful. The fries were deliciously crispy and well-cooked, and the snack was hot and tasty. They have a wide selection, with a variety of burgers, snacks, and some healthier options.

Fast and good service, top business!

Malik was so friendly and helpful. He served us even though it was just after closing time. He was so kind and made us feel very welcome.

Nice meal and Malek behind the counter was awesome!

I always enjoy getting my food here, and it always tastes great. Great place!

Super fast service and hard workers! Thanks, guys!

Delivered quickly, warm and delicious!

Perfect food, perfect service, the atmosphere is super nice, really a top place

Great place here So delicious and very friendly staff

Delicious fries and burgers & friendly staff

Nice and quiet, good food and a pleasant atmosphere.

Went to pick up food today, but I also get it delivered regularly. Very satisfied with the food and the people here. The owner is incredibly friendly, and the (young) delivery drivers are always friendly and polite. A few weeks ago, the fryer was unexpectedly broken. When I called to ask about my order, I received a generous apology, and the owner later called back with an explanation. Today, when I picked up an order, I got an extra-large milkshake for the inconvenience. That's so kind.

I only ordered fries, but the people were super nice. I actually got there just before closing time, but they were still willing to help me. Thanks, guys!

Delicious ice cream, great place!

It was very tasty and the staff was very nice

delicious food and good atmosphere

Friendly staff, the food is truly excellent, and the place is especially hygienic... What's very important to me is that it's highly recommended if you're looking for a snack bar in Utrecht.

Friendly staff, always good food, and ready quickly! Definitely recommend it!

I've been coming to this place for a long time. They're very attentive people, and you can always have a nice conversation with them, despite how busy they are. The food is delicious and always tasty. Highly recommended.

Fast service and helpful staff.

Delicious food and good service

Employee Guido fast boy quickly served our food neatly and tasty other employees super top fast delivery people everything best Quality!!

Very pleasant fast food, very welcoming and friendly staff. We were initially refused to eat there, but after explaining that we could not take our meal to our hotel, they very kindly allowed us to stay. We were able to taste very good Dutch dishes on the advice of the very friendly employee. We recommend it!

When you order and pick up, you can usually wait fifteen minutes after the agreed-upon time. I've picked it up several times now. They can't even schedule a simple order of fries at 7:30 PM. After waiting another fifteen minutes, I'm done with it. And that from Kwalitaria...

Slow and expensive 👎 Oh, and they didn't even cut open the frikandel.

I ordered a so-called "menu," consisting of one croquette, one frikadel, and one regular-sized portion of fries for €11.70. The quality was very poor, the small, shoddy container came with a few fries, and the extra peanut sauce I ordered for €1 was missing upon arrival.

Ordered food, arrived cold, tasteless, and stale, and half was missing. It was supposed to be delivered later, but it didn't. When I called about it, I was given a rude awakening. Now I'm back to eating cold, dry fries that taste like the fryer stuck them in his belly button.

It took longer than expected but when we came to pick it up we were welcomed kindly and given a delicious ice cream!

The service is not great employee s are really rude i hate this place j dont recommend to anyone

Cozy atmosphere can laugh with employees. Top food

Top staff, top business and very tasty food. Really recommended!

Bad treatment! Although I had a brochure that clearly states "any branch", I was refused service. Next time: don't advertise if you can't keep your promise.

Bought a bamischijf with vlamsaus, was very tasty on the day itself. But the morning after my stomach + my behind were on fire. Had to call the plumber to unclog the previously white toilet + I missed a crucial day of lessons. So if I get a fulltime job as a male str!pper now, it will be because of the greasy sledgehammer expensive bamischijf with vlamsaus of €1 at the Qualytarya (Groeneweg) Otherwise a cozy place.

I received friendly service, had a delicious meal and it was a neat and clean place.

Great food! Burgers were delicious! I will definitely come back!

Friendly staff, good food and the burgers were delicious! Definitely recommended!!!

After I ordered it took fifteen minutes before the first fries and snacks went into the fryer, because everyone was taking a break at the same time. In the end I had to wait half an hour. It was very tasty though.

Simple order (just fries) takes more than an hour. If I call after 45 minutes, then 'it was busy' and my order would be there in 7 minutes. Then it takes another half hour. Just keep working, we don't all have the whole day

I am very satisfied with my order from Kwalitaria! The delivery was super fast and everything arrived on time. The food was still warm and well packed, exactly as you hope. Really top service - I will definitely order here again!

I see quite a few negative reviews about this business, and on the one hand I kind of understand that, but on the other hand I don't. What people sometimes forget is that the guys who work here are still young. And despite their young age, they really do have their business in order. They work hard and have to deal with a lot of pressure. It's really not normal how many people come here every day and how many orders they have to process. I understand that it's annoying when you have to wait a long time or when something goes wrong with your order. That's never fun. But try to understand their side as well. They're people, not machines. You can't expect someone to work at full speed all the time without making mistakes. To err is human. If something has gone wrong, just go back to the business, report it politely, or ask for your money back. Usually it will be resolved then. What I find a shame is that some people immediately post bad reviews, sometimes even with exaggerated or incorrect stories. That doesn't help anyone. Instead of just criticizing, a little respect and understanding is also in order. These guys work really hard for their money, just like the rest of us. Due to the enormous crowds, it can happen that there is a mistake in your order, or that someone forgets something. That is not because they are lazy or do not want to work, quite the opposite. The Kwalitaria on the Groenweg in Utrecht is simply incredibly busy, and that brings challenges with it. So yes, things can go wrong now and then, but let's be honest, they really do their best. And that also deserves appreciation. Instead of just giving negative reactions, we should also see the effort and dedication of these guys.🙂

I rarely get what I ordered. Always check!

People have never heard of continuing to work here. Simple order takes a really long time to prepare. Three people standing around doing nothing, while only one is responsible for the orders? Recommend everyone go to another snack bar. For me at least, this is once and never again.

Nice employees, good service and delicious food!!

It all takes a very long time here, especially for a snack bar!

Delicious chicken burger and friendly staff. Would come back in a heartbeat

I arrived 15 minutes before they closed and they were more than happy to still make some great food for us. The burgers and fries were great would recommend 10/10.

Worthless. Online orders take precedence. And if there are a lot of them, then as a customer in the store itself you are out of luck and have to wait 45 minutes. In addition: large portion at 4.50 and you get a small portion. I'll never come back here again.

I tried to order by phone. An antisocial employee treated me disparagingly. Yes, lady, that's not how it works here. I have never been treated so shamefully. Last time I bought or ordered something here despite it being so close.

Embarrassing amount of poorly cooked fries for too much money. Snacks are a 5.5

Ordered a spring burger menu with loose crispy chicken. Chicken was great. But the fact that they are too lazy to add a can of drink and mayonnaise to the menu. Paid for a can of drink and salad and mayonnaise but never delivered. The burger should also have crispy chicken on it, but does it arrive with 2 spring rolls on top?!! And if you then look to order a spring roll separately, they are sold out. Scam. This place needs to be closed down quickly.

Food was just about ok, but waiting over 20 minutes for "fast food".... happened twice as well - and by the look of things, it was not that packed either.

Ridiculous prices. Fries of stew from a jar 10 euros HAHA.

Despite excellent previous experience, we were treated disappointed last week. Ordered digitally in the store, but it took at least 15 minutes before someone started the order. Although there were 3 or 4 young people present, they seemed to be enjoying each other, and no one took responsibility. After fifteen minutes it turned out that someone who was hanging around on his cell phone and still messing around on his bike was not the one who was going to make our order. The fries were okay (a little too salty, and a sauce container had fallen over), but it took way too long, especially since we were about the only customers at the time! If you see that there is no one serious behind the counter, go somewhere else!

Men were still helping us even though they wanted to close. Recommended!

They helped us just before closing time. Tasty food!

Friendly employees and always top service!

Lots of fat and lots of calories just what I want delicious!

Got fries this afternoon, got tasteless fries from a lady. Unfriendly barely responded. I am a regular customer, there are always guys who make fries well and for the first time it was tasteless, black fries looked like you were eating oil Gaverdamme.. Madam, please don't work here anymore, find another job.. Which is heartbreaking, I hadn't cooked anything, so I just had fries for the kids. They really like that, no, I had to throw everything away. The kids thought it was dirty too!! Waste of money! Please stop working lady

5 stars, delivery person Illias is doing a great job

Good snack bar with friendly staff.

Fries are not edible, frikandel not cut open. Bagger!

Order at 7 p.m. and you will receive your food at 8:30 p.m. Also ice cold and not fried, food incomplete and you are kept on the line to say that the food is on its way. An absolute recommendation.

I got free chili sauce with my spring roll! Great place, good food, nice and fast, Ush!

Very good service with nice employees

Tasty food, nice staff and a good atmosphere

Fantastically nice staff and delicious food

Every time I come to qualitaria it is a wonderful experience. When you enter, everything feels fresh and fruity, and the atmosphere is always pleasant. The food is super great and tastes delicious, every time. I've been here many times and it never disappoints. The employees are extremely customer-friendly and customer-oriented. If something ever goes wrong with an order, they are immediately ready to solve it. That shows how important customer satisfaction is to them. In addition, it can also be said that the team looks neat and friendly.😌

Fries just as hot as this pokkoe Artek & Assault Mode - Fatality

Ordered fries and stew here (for the second time). I got it on a plate as if I was in a restaurant. Very neatly served and extremely hygienic. The gentlemen behind the counter really make it a party and it shows. The atmosphere is good and it is nice to eat here. Keep it up!

Customer-friendly, delicious food! What more could you want?

Despite the crowds, I had a great experience! Definitely recommended

Dirty floor, a few young guys hanging around and on the tables, they appear to work there... Your order at the kiosk will be picked up after a few minutes, while there are no other guests. Logically there aren't any. You just don't want to be here... And after taking the order, the fries appear to have been fried for too long, the fries sauce paid for is not included... I called the business and there was no answer...

Super tasty food. Their fries in particular are great.

They were actually already closed, but they still prepared food for us!

Good service! And they helped us while they were closed

The service is friendly and fast and the food is good, great that it is open until late!

At the end of the evening, 9 people came to eat something! We received a friendly welcome and the food was delicious! Very nice owner and employees

Had a great experience and delicious food!

After a long time I ate at the Kwalitaria again, but was very disappointed. The staff was very impersonal and not hospitable. We didn't get what was on the burger menu and there was nothing to talk about. We'll never go there again. The food itself was also mediocre, lukewarm fries, burger was okay, but there was no salad.

Please don't go here! Waited in the restaurant for more than an hour (!) for the food, which later turned out to be cold and incomplete. Quite difficult, fries, mayo and a croquette. This isn't the first time this has happened, by the way. When you ask how long it will take until the food is ready, a rude teenager pretending to be the owner laughs at you. In the meantime, he curses and rants at the 4 part-timers around him who have difficulty counting the number of orders on one hand. That he will work or help himself? Whoa! Administer a few cans of Red Bull and look at you angrily: yes! Hopefully other people will soon take over this place again. The previous owner was friendlier, cleaner and of course faster. Kwalitaria head office, I hope you are reading along! Still, thanks to the current owner, I'm going to save so much money by not coming here.

Friendly staff and delicious food and fast service

Best quality in Utrecht, even though it was busy, the food was always tasty and hot. And a nice team is behind the counter who work with passion

The concept of the burger menu is misleading. With a combination menu, I expect the mayonnaise with my fries and the drink to be included. So not that I have to pay €1 extra for the mayo, and that I have to pay €2.50 extra for a coke. Annoying! This way you pay about the same price if you order all items separately (burger + fries + sauce + side salad + drink) as if you go for such a "combination menu". It doesn't work like that at any major fast food chain. For this reason I canceled the combination menu and ordered the burger separately. The vegetarian Red Rebel was quite tasty, but not worth €9.50. At other chains and restaurants you can get much tastier (vegetarian) burgers, and for less money. The service is not rude, but not particularly friendly either. Moreover, they should be allowed to collect a cloth from the tables more often. They did this at my table at my request, but it's supposed to be a routine. It looked pretty sloppy considering it was just a Thursday afternoon and they had probably just opened the place. I saw dirty napkins and food scraps on 2 tables within my field of vision. Moreover, it is a pity that the toilet is defective. Conclusion: this case can pass, but I expected a little more from it.

Good good, but terrible slow stuffs. Guy instead of preparing food looking into telephone than preparation of burger takes 15 minutes...

Always good and tasty food and friendly staff.

Tasty snacks, nice staff, must visit in Utrecht city. Best snack bar

Top service and friendly employees!