Lou Lou's Amsterdam in Burgwallen-Nieuwe Zijde

Extremely friendly staff super delicious food

They have very friendly and humorous staff. They are excellent, attentive, and hospitable. The prices are very reasonable. The food is large and delicious. Highly recommended.

A superb restaurant with magnificent decor. We were welcomed and served like royalty by Joshua and his colleagues. A huge thank you to this restaurant for creating these wonderful family memories. I highly recommend this restaurant for a meal with friends, family, or as a couple! The food is excellent.

We had pizza, one Margherita for 10€ and one with prosciutto for 17€. Honestly the pizzas were bad. Don't expect an Italian or Napolitano pizza. The dough is thick and like rubber. 7€ extra for some ham? Definitely not worth it. Service was alright, the waitress was kind and the pizza was delivered fast

Their prime location is their strength. Ordered: - a warm Chardonnay… sacrilege for a Frenchman - A Caesar salad with factory-farmed chicken, 4 croutons, a hard-boiled egg (it should be soft-boiled), and loads and loads of Parmesan cheese. I don't recommend it.

Dreadful pizzas and pasta dishes all round. There was around 8 of us and no one finished their meal as it was so bland and tasteless. Pizza had zero texture and tasted of nothing. Pasta dish was pretty much just pesto, with a side of pasta. Wouldn't recommend. Service was okay though.

Never in my entire life will I get anything from this bar/restaurant. I buy a “fruit” juice, and for the third time it turns out to be just sugary drink, but oh well, it doesn't matter. While I'm sitting there drinking, the bill gets thrown at my head and I have to pay immediately. I pay and walk out of the shop, and just before I leave, an employee shouts “ladies” while I'm with two friends. Three guys run towards us to pay the bill, while there was literally a woman who made us pay for those drinks in the second minute. Terrible, this. Paid 13.50 for three drinks, in other words, mazatropic. Seriously, these are terrible people.

I bought a drink and it was €7.50 and it was apparently just a drink from a bottle and we asked why you gave me this drink and they said they got angry then I had paid a woman and walked away without finishing it and that man yelled at me that I hadn't paid and he swore at me

Great atmosphere, nice location

The best pancake for breakfast in Amsterdam!! Thanks to Tommy, the Italian barista, for his kindness and helpfulness!

We visited as tourists from Germany. The waiters were so humourous and nice, we really enjoyed our stay. It was so great, that we came back a second time the same day! We were a group of 9 people and although we had no reservation, we immediately got a seat for all of us. Even though we are German and most of us couldn't speak or understand Dutch, the communication went so well in English and/or German, we really were impressed. When we visit Amsterdam again, we will surely come back. It was a great experience.

The pancakes are amazing Although the outdoor seating is cramped it is warm and dry. The service the most unwelcoming in Amsterdam.

Terrible service Disgusting food Avoid at all costs Tourist trap

Came here for breakfast and it was brilliant. I had the full English and my wife had Dutch pancakes - both of which were delicious. We had lattes as well which were great. Service was fab for first thing in the morning. We chose to sit outside and although there was wind it was still warm - it soon got busy after we arrived and the team were lovely to everyone.

We only had coffee, which was excellent. The service was very attentive.

We first came here last year for drinks then decided on food. We came here the 4 days last year. This year we returned again and you did not disappoint... food was absolutely delicious, drinks were awesome, weather was great, sat and people watched. Definitely would return.

Andre was a great host and very friendly , food was great and everything was very smooth with our dinner .

Great experience overall. My brother ordered a steak medium, but it came out well done — not ideal. That said, the way the team handled it was impressive. The manager stepped in immediately, apologized, put our drinks on the house, and had a new steak prepared. The second one came out perfectly cooked, exactly as ordered. Mistakes happen, but service like this makes the difference. Professional, attentive, and they made sure we left happy. Would definitely come back.

The food, service and coffee are world class

Breakfast and coffee was amazing!! Servers so friendly 10/10

Perfectly okay food but incredibly rude staff and stressful environment. Definitely do not recommend this. An extra minute for the rather small Italian waiter. He has no idea what customer service is.

I came here on a late night craving for an authentic pizza with a charred crust. Well they delivered it perfectly! Cristina was alert to our needs for refills on drinks and helped menu choices. This place did the pizza so well I came back the next night! Ask for a pesto sauce on a pizza if you wish because it was a delicious addition.

After serving two courses, they simply say that the third course is no longer available, and on top of that, when we complain, we get dirty looks. Never again!

We wanted to grab a nice meal somewhere, but the service was very poor. We had to wait a very long time to be served, while the waitress was helping the people next to us the whole time. Additionally, the prices are way too high for what you get. We thought we were just going to have a nice meal, but it was all very poorly prepared.

We had a quick bite and a drink here and were satisfied. The price was right.

We ordered the Quattro Formaggi pizza and the chicken pesto pasta, and both dishes were quite unpleasant. We barely ate half of them, just enough to stave off initial hunger, and left the rest. The white wine was warm, and there was a draft inside, so we decided to keep our warm jackets on. The atmosphere, also due to the relatively loud music, was rather uncomfortable. All in all, a complete disappointment, and expensive to boot. The friendly service couldn't salvage it. We have no idea where the relatively good reviews come from.

Excellent breakfast! Cristina, the girl who served us, was very kind and... super sexy!!

Scammed!!!!! They offered a deal for €10 a pizza, but it was an "old" offer that said "black." After a discussion, I ended up paying €18 for a regular Margherita pizza, which was also burnt. It looks fine inside, but they need to change the staff and hire a new manager who genuinely listens to customers when they have a problem instead of just saying there's nothing she can do. As a hostess, you're supposed to accommodate your customers when they have a problem. In short, SCAMMERS, don't go there!

We ordered online using the QR code, which said the Margherita pizza was €9.99, but when we received the bill, we'd been charged one pizza for €9.99 and the other for €17.99. When we asked about it, they changed it to both for €17.99. They said it was an old promotion and refused to accommodate us, even though it simply stated they were €9.99. They also refused to let us have more, even though the receipt stated one for €9.99. Furthermore, the pizza wasn't good; it was completely burnt. It was way too expensive for what you get. The service was pushy and seemed like they were putting on a show. They were also very unfriendly when we asked about the price and refused to discuss it, claiming it wasn't their fault. I definitely wouldn't go back. The food wasn't good, they overcharged, and the staff were unfriendly.

The service was very fast, they practically rushed us out, very disappointed. You have to pay for your cutlery: €1 for a knife and fork.

The food here was of authentic Italian quality and the staff were also friendly and attentive. Reasonable prices for Amsterdam but their 10 euro specials are the dishes that are excellent value. Would recommend. Also shows Premier League football.

Poor service, slow service, only the bill arrives quickly. Not recommended and simply very expensive.

The food came first and they didn’t even serve us the drinks. We managed to eat the whole thing and still no sight of the drinks. Food is mid, pancakes are rock hard almost like a cookie, but they’re not too bad.

Great! I highly recommend it. The pizza was very good and the atmosphere was great too.

Everyone is so nice and everything we ordered was prepared perfectly.

The servant guy has stolen my beer, when I told him "don't touch ny beer!"

The stuff verry nice welcoming helpful …food was delicious

The best food in Amsterdam. The place, the staff and the food! 6 stars if I could. This time went for the eggs Benedict bacon, cooked to perfection that sourdough far outdoes any iv had before! The wonderful chef came to the table with it and she was outstanding in her manor, humour and cooking skills. Highly recommend this place.

A hamburger (no sides...literally just the hamburger), a sandwich, and two drinks cost €44.50. It wasn't particularly tasty, and the hamburger was cold. It's a touristy restaurant. I don't recommend it. The music in the restaurant was too loud, making it hard to relax.

First, the food was far too cold, and second, it tasted of nothing. On top of that, the portion of pasta wouldn't even have been enough for one child. No thanks.

Excellent welcome, superb cocktails. Great location with a beautiful view.

Went here for dinner as it looked liked a really nice place and food menu looked decent. As soon as we sat down, we were given the menu and we all decided what we we would have. Then waiter come over and started to take our orders. Then after the first 2 people had given their order, the waiter disappeared. He finally came back and started to resume to take orders, we ordered a club sandwich same as the other 2 had ordered, and only then to tell us they didn't do any club sandwiches after 4pm. So we had to rethink our choices. Finally orders were put in. Not long after another waiter came around to take our order again. Food we were given was absolutely horrendous, carpaccio salad was worst I have ever had. The rest of the food was just a discrace, wrong drink and food orders or double ups were brought to our table. And then one of the drinks we ordered was forgotten, we asked them to bring it. By that time some of the staff were talking in Spanish to each other, complaining about our table, not knowing that we had a Spanish speaking member in our party, who said something about it. When it came to pay the bill we had to double check as some items were on it, which we didn't order or again were doubled up. Worst customer service I have experienced in a long time, no interest from staff and food is terrible. I am not big on writing reviews but this place warrants is, as to inform other people to stay far away and spend your hard earned money somewhere else.

The worst service ever and the worst carpaccio salad

If you ask for a "regular" green ice tea here, you'll be met with a large lemonade for a whopping €7.50. After I mentioned this, the arrogant waitress responded, "You didn't ask for a small...!" Don't go there, it's very unfriendly!

Worst experience! I RAT climbed my leg inside of the restaurant and The food had no taste at all (pasta salmon)

Beautiful ambience, amazing vibes... great time to enjoy with friends... It's a must place to visit for chill out... ❣️

The chicken burger was a 10/10, but the beef burger and fries were also really good 👍 Service was also a 10/10, only the music was a bit too loud for us. Tot ziens!

Quick service... the Carbonara pasta wasn't anything special for an average portion, and €1.50 for two spoonfuls of Parmesan... In France and Italy, it's free.

Food was bland and had no seasoning. Drinks were good and cold but for food I would not recommend.

Very unfriendly service, absolutely no respect for customers! And very expensive: €4.50 for a single bottle of water!

An actual review not written by a robot. Food was horrible, incredible how someone can serve hot garbage at premium prices. Service was appalling and the waiter was rude. We were not the only customers who left their food uneaten. Had to eat elsewhere afterwards. I payed reluctantly out of decency but I urge any tourists to go elsewhere. The street is full with nice spots, don’t make the same mistake as myself.

Great coffee and location. Love the nice hospitality by the Syrian pretty girl.

I recommend this place for Italian foods, the staff fun and friendly and always dancing, prices reasonable compared to the location.

Honestly, there was nothing Italian except the flag on the shop sign. We ordered a Margherita pizza, but unfortunately, the dough wasn't Italian at all; it was like eating bread rolls. And pesto pasta... honestly, the pasta was inedible, and the pesto had no flavor whatsoever. The food was bland and uneaten. There was nothing Italian except the flag on the shop sign. We ordered a Margherita pizza, but unfortunately, the dough wasn't Italian at all; it was like eating bread rolls. And pesto pasta... honestly, the pasta was inedible, and the pesto had no flavor at all. The food was bland and uneaten.

Best Italian dishes in the centrum.

Bad food and even worse service

We (3 adults) ate here at around 17:30 on Saturday. Food: was generally poor. Pizza bases were bought in. Caesar salad was drowned in cheese and strange dressing (not Caesar dressing). Salmon pasta was okay. Service: staff were generally polite and efficient. Atmosphere: was bizarre. I don’t know what vibe they are aiming for but the shouting, cheering and manic behaviour set us on edge. The music was far too loud. Toilets were clean but slightly messy.

Good food. Miserable waitress. Taking plates when food isn't finished. Very cold, glass door entrance is constantly left open and very uncomfortable in winter. Staff are loud and jeering to each other across the floor like they are rock stars. I would strongly advise not to go here if your looking for comfort. I'd actually go as far to say the staff are very irritating. Also food left short from the order. I'm not a Karen by any means. The experience was rubbish.

It couldn't be worse. The waiter was trying to be funny, but it wasn't funny. The prices were outrageous; I don't even know how they're allowed. And to top it all off, you order a coffee with a drop of milk, and they give you milk with a drop of coffee—but it costs €5. Unbelievable. That's where the coffee ended up.

Shocking food, pizza toppings just slid off making it inedible. Pasta was very watery. Extremely expensive place to eat. Service was just bizarre - nonchalant and careless staff. Not worth the time or money.

Just perfect Tommy is just amazing

Good service and a nice atmosphere. The food came very quickly, and they tried to create a good atmosphere. We highly recommend it :)

A culinary adventure of a very special kind – who needs hot food anyway? If you've ever wanted to know what lukewarm pasta disappointment and pizza from the parallel universe of bad taste feel like, then Zou Lou's in Amsterdam is the place for you! My pasta pesto chicken arrived ice cold – probably straight from the fridge to preserve the aroma of disappointment. After a friendly reminder, it was replaced with a new portion of cold penne (I ordered spaghetti, by the way, but who pays attention to details?). On the third attempt, they simply poured hot water over it – voilà, now at least the despair is steaming away. The pizzas? A revelation! The sauce was completely unseasoned, the cheese barely melted – probably out of respect for the dough. A taste tribute to anyone who's never made pizza before. Even the cheapest frozen pizza seems like a masterpiece from Naples in comparison. Our polite reminders were responded to charmingly – with a tired smile. Of course, we had to pay the full price – service is still a priority here. capital letters! Conclusion: If you've always wanted to experience a culinary trauma in Amsterdam, you should definitely stop by here. Everyone else: Run. As. Fast. As. You. Can.

The pizza is terrible. There are no fries with the hamburger. The cola is acidic, they don't give you a sealed can. The waiters are disrespectful. The pizza is terrible. There are no fries with the hamburger. The cola is acidic, they don't give you a sealed can. The waiters are disrespectful.

Worst pizza ı've ever eat. Highbrow waitress

Yesterday was a special birthday for my friend in Amsterdam we think about let go to have some drink and eat we have red wine and steak in is was un eatable The meat has putrid smell. So terrible service 😢 we say cant eat and we want to change other one they say finish ok we take chicken was OK after we ask for the bill what is this!! They try to put other think in the bill what we not order shit i think they do this with many tourists who never check the bill be careful with the bill at this restaurant The bill what we paid it is not responsible price It is look nice place but not good food not good service. Disappoint with 100E feel like a we lose money in the garbit.

The waiters were friendly. My drink was very good. The atmosphere was nice... Thank you for your effort 👍👍

Ordered chicken penne pesto pasta and there was maybe less than an ounce of chicken in it. Extremely overpriced menu

Realy Nice place, the waiter loko is realy funny!

We ordered a wine, basically just to go to the bathroom. Then a waiter came over and said, "Hey, why are you two only drinking one wine? Come on, I'll bring you another one." We didn't agree, and a short time later, we were given a second one. Of course, it was on the bill. That was absurd to me, because we hadn't ordered the second wine.

"The place looks nice, but don’t let that fool you. Service was fine—polite and friendly, but that’s the least you’d expect. I went in for a quick lunch and ordered a regular steak, and I swear, the prices are laughable. Of course, you’re in the center, so it’s not shocking, but still, prepare to get ripped off. The steak, though? Absolutely disgusting. I took one bite and it was so old I nearly puked right there. 🤢 When I told the manager, she just stood there, insisting that everything was ‘fresh’ and she couldn’t do anything about it. The best she could offer was a €10 discount, as if that would somehow make up for the nightmare I just let everythingand go. What a joke."

The waiters are crazy but their warm attitudes cover up any flaws.

The best pizza i have ever tastet. You have to build you pizza yourselves, with all possibilities for dough spise, and all other ingredients.

I once wrote a good review about this place, but could not remember visiting, so I decided to try again. I’m certain I was not talking about this place, because WOW the food was BAD. I’m an egg’s Benedict lover and will be the first to admit I can be picky and I seek quality. First of all this place does not strike you as having quality food. The ambience is not bad, it just screams tourists. The service was friendly and rapid, and the eggs looked okay at first- I noticed in other reviews and especially the pictures that the company themselves have uploaded, that they included salmon eggs as topping- I had none. Which is an added luxury and not listed on the menu, so I could not complain, though I must say I was exited in expectation to try this combination. The eggs were DROWNED in sauce. And I love my hollandaise sauce, but yeesh. Worst of all, one of the eggs was overcooked and rock solid, but to my surprise the other egg was undercooked and dripping in raw egg whites. I did not touch the dish. Had no confidence to point this out to the staff, though they also did not notice; my appetite had left and my time for lunch had ran out, so I decided to pay and make my leave. The coffee was okay.

We spontaneously went there for dinner. I can honestly say the pasta was the best spaghetti I've ever eaten. The music 🎶 was a bit too loud for conversation, but otherwise a really great and beautiful restaurant. The wings were also incredibly delicious 😋. Unfortunately, the staff seemed a bit overwhelmed with the service. The food sometimes remained at the counter for up to five minutes after being prepared in the kitchen before it was served. We were seated nearby and saw it being prepared in person, but we still think the restaurant is definitely worth recommending.

The place is very cool, the waiters are friendly, and the food is very good compared to other restaurants in the area.

Food was mediocre, service was vulgar, waiter should work in a strip club instead of a restaurant, shit club

All in all, highly recommended. The staff takes their time, but everyone is in a good mood. Highly recommended.

English: Extremely long wait times, the staff doesn't communicate with each other, and for two club sandwiches, it's not worth the price. Beware of those with allergies: even if you mention an intolerance when ordering, you'll be greeted with a nod, but casually ignored or left unmentioned. There was still egg in the sandwich I ordered. I specifically asked for it, so please leave it out! Dutch: Very long wait times, the staff doesn't communicate with each other, and for two club sandwiches, it's not worth the price. Beware of those with allergies: even if you mention an intolerance when ordering, you'll be greeted with a nod, but casually ignored or left unmentioned. There was still egg in the sandwich I ordered. I specifically asked for it, so please leave it out!

Great service from a wonderful Italian host and a friendly chat with a guy from Bilbao. All were excellent, however; they stood out. Thank you, we'll be back!

Came here for brunch before getting our train to the airport. Great location, especially if you like people watching! Menu had enough choice on there for us which was good. Really enjoyed the tuna melt. Service was really slow though, we saw a lot of people getting served before us despite us being there a while before them.

The menu said the chicken came with a side, so I ordered sweet potato fries. When the bill came, I was charged €6.50 extra. The server admitted it happens “all the time,” but no one mentioned it when I ordered. If it’s not included, the menu or staff should clearly say so. The language is not ambiguous-it says "served with a side," which is not confusing to anyone fluent in English. I hope this isn't deliberate trickery.

A delicious dinner on a rainy summer afternoon, on the terrace. Must visit and eat !

A complete disaster, the prices are out of control. €11 just for a plain pizza with nothing on top. And at least if you want a Margherita, it's €15. Not to mention the waitress was incredibly rude. Once I asked how it worked, she didn't say anything, and while one of them was talking, she ran off to another customer. Very rude. I repeat, this is a place that will rip you off without you realizing it. You pay €20 for a €9 pizza.

If I could have left it unrated, I would have!! We drank coffee and were asked to leave after only 1.5 hours!! This has never happened to me in my life. The staff is beyond disgusting, I have no words! PLEASE BOYCOTT THIS COFFEE!!!

DO NOT GO THERE! a simple coffee for 4,50€ and after one hour there one of the waistress told us « if you don’t one something else please leave »!!! this is the worst experience of my life

I had a very disappointing experience at this place. I came in hoping to enjoy a good tiramisu, especially since it’s located near the central station and convenient for my way home. Given the number of Italians and Mediterranean people around, I expected something authentic. When the server brought my tiramisu, I was immediately skeptical. It was served on an oversized plate with the corners filled with slagroom (whipped cream) to make up for the emptiness of the dish. The tiramisu itself was drowning in chocolate and topped with even more slagroom. When I scraped off the excess, I realized the actual size of the tiramisu, without exaggeration, was barely 3×7 cm². But if that were the only issue, I wouldn’t even bother writing this review. The real problem? It wasn’t a tiramisu at all. They might as well call it something else, but definitely not tiramisu. Instead of being soaked in coffee, the French cat tongue biscuits were drenched in an overly sweet syrup, making the dessert unbearably sugary, especially combined with the excess chocolate on top. The best part of a tiramisu, the mascarpone cream, was completely missing. In short, this dessert could be anything except tiramisu. I barely managed to take two small bites before stopping. I could immediately feel a sugar rush. It was way too sweet. I called the server to express my concerns, but in the end, I still had to pay for something that neither tasted good nor resembled what I ordered. A complete disappointment, I felt like I had been scammed. I’ve had much better tiramisus in the center, even at lower prices. One place I highly recommend is Volare: Volare on Google Maps. It has a great vibe, good drinks, and delicious dessert, plus excellent food options.

Nice place, breakfast was delicious, service was good! Try it!

I had breakfast with my wife and it was amazing! I took a pancake that was freshly made and spectacular look and taste, she took English breakfast and also was super. The guys working there are so nice. Next time in Amsterdam I'll come again.

A place where you can have a pizza and wine pairing accompanied by soft music and leave happy.

Very tasty breakfast. The granola bowl is wonderful.

The pancake is nothing like pancake hard and burned also the omelette burned … trust me runaway

Our waiter Oihan made our day! Friendly and funny.

Initially, the entertaining waiters served us a sadly undrinkable, body-warm Chardonnay for €9 a glass. Upon request, we were given ice, which unfortunately failed to dispel the pronounced acidity and a certain bitterness. We politely asked the waiter if we could have a different wine, or if the bottle had perhaps been open for a while. Any friendliness vanished, and our request was met with a "different taste."

Food was amazing - lasagna & salmon were fabulous - so good we didn’t take time to take pics - too hungry - sorry. - service was sloooow

Horrible service, almost getting assaulted by the server! Avoid

Good atmosphere, fun waiters and the best, the Bilbaino

Me and my wifepopped in for breakfast and it was a great meal with great portion sizes.

Very good experience! The waiters are so nice and brought water to a dog without even having to ask! The pizza margarita was a very good choice👌🏼

A real surprise! I wasn’t sure what to expect being right on the square, but the food was really good, service was friendly, and the square…. Just remember it’s busy. But I really enjoyed the Bacon Benedict, and the pancakes were great too!