McDonald's in Centrum

It took 35 minutes for a McFlurry and a cheeseburger. And the McFlurry was more like a milkshake, with very little ice cream. The staff was very grumpy and slow. There is a shortage of staff, causing a lot of people to keep waiting. Not worth your time or money.

It’s McDonald’s, so the food is standard. Nobody is expecting Michelin stars between a Big Mac and a McFlurry. The wait time for my order was around 25 minutes. Funny thing, my order number disappeared from the screen within 5 minutes. When I approached the counter, they said it wasn’t ready and I had to wait another 20 minutes until a friendly voice screamed my number, all while they kept clearing orders from the screen. Their KPIs must look amazing, but the service certainly wasn't.

Might be the worst mcdonalds in groningen

Just like the others, but this is a beautiful place.

Services can sometimes be a bit slow but no complaints. Typical good food as always.

Ordered a burger with no onion, no pickle, and no mustard. They just don't care.

Instead of a double quarter pounder, they give me a regular quarter pounder, and they do it over and over again.

Hamburger place with good coffee

McDonald's, here with cold fries and a lukewarm burger. Add to that annoyed staff behind the counter and a 50-cent toilet that's not clean and simply inadequate for the size of the restaurant.

Quite a dirty place and I ordered an ice cream cone and they barely had any Sundays on, this McDonald's is nothing special!

Paid restroom, also for guests. Last time here.

Filthy toilets, yuck. A loose toilet seat. Then the food doesn't taste good either.

I didn't think it smelled fresh inside.

What a fantastic experience you can have here! I was here around 1:30 a.m. and someone was sleeping. I've never laughed so hard, thanks! I've added an attachment if you don't believe me. ;)

The food was fine, but the people working there were terrible. They deliberately didn't prepare your food because you were fuller, and only started making it after half an hour when you confronted them about it, giving you dirty looks. And considering I was there with my 4-year-old son, who became very agitated by it, how can you work somewhere and then engage in body shaming? How disrespectful is that? I know for sure that I will never go there again.

Plenty of seating and the order was brought quickly.

Rancid place with bad 'food'. It is time for McDonald's to become a bit healthier and more animal-friendly.

You need to pay extra for toilet……

My burger had no meat, only toppings, so I had to go to the counter to ask for a new one. I did get a new one though, so it wasn't too bad. Otherwise, just a normal McDonald's with good food.

This location does not accept codes from the fifa deals.

Young staff are very unprofessional. Bro here, kill there.

It is remarkable that as a customer you also have to pay for the toilet. Order more than 30 euros worth of food, surely they should be able to afford the toilet.

Regular McDonald's, no parking available!

A typical Mac. Nothing special. But the terminals were bad! The workers were slow! It was dirty!

Cozy, atmospheric surroundings with the opportunity to retreat and relax for a while, with a newspaper café or magazine.

Just stopped by for a (paid) restroom break.

The staff does not speak Dutch. They do not work but sit around chatting with each other.

Took 20 ish minutes for my 6 nuggets and mcflurry my nc flurry was melted before i got it and they forgot to put the sauce in it

Fine food but not very tidy, and the staff didn't pay attention to their work properly. Someone dropped something and colleagues just walked around it. Bad.

My recent visit to McDonald's Westerhaven was a complete letdown 👎. The food was unappetizing and cold 🥶. Service was slow, and staff seemed indifferent to customer needs 🐌. The atmosphere was dismal and uninviting 😒.

⭐️: “They should have hired snails; they would have been faster preparing my mediocre menu—which, by the way, required a wait of over 45 minutes even though it was very quiet—and to my great annoyance, the pistachio McFlurry was sold out as well. I am never coming here again.” The next day, I gave it another try; this time my food arrived very quickly, and the order board stated that the pistachio McFlurry was available to order again. My number was called, but my ice cream wasn't ready. Only when I asked for it was I told that the pistachio sauce was out of stock, and I received strawberry sauce with pistachio nuts mixed in. A bit of a shame, and I had hoped it would be better this time.

Busy, food mediocre, service fine, atmosphere boring but definitely McDonald's style

very slow and forgot many items on our orders

The fries are not as good as expected.

Its a mc donalds what can i say

Maybe I went there once in the past.. Junk food isn't my thing

Yes, it is a franchise after all, so nothing can be done about the interior, but we’ve gotten used to that by now. I don’t think the service is really great. Sometimes they seem like puppets on a string. Manager/Business Manager. Let them see the customers for a change and have some interaction with them. What does it matter if you sell 10 fewer sandwiches because of that? Especially if he brings his 15 friends along. Things could all be a bit more relaxed. Instead of sitting at the vending machine all day without looking at anyone. Just make me the business manager there, then I can move to HR afterwards. You can reach me via this email address should you happen to be interested. I know a lot about these kinds of things and have thirty years of hospitality experience. But for a quick, lazy bite, it’s a fine place to perk up your drunken body a bit. I give you this h

Ordered Mac Flurry, the worst I've ever received. Way too much M&M mix, not even mixed. I didn't even finish it. Not what I expected when visiting McDonald's.

Very cozy atmosphere and delicious soft ice cream

Not giving everything you ordered and then also giving the wrong order

There was nothing to write home about. What a disappointment 😞 😪

Great place. As you'd expect from a decent McDonald's. The only downside was that you have to pay for the restroom (even as a paying guest). And then there's no toilet paper...

You have to pay to use the bathroom 🤷 not really great for pregnant women..

The restroom always costs 50 cents, even for customers, and it wasn't even clean. There's only one stall for men... Staff... hmm, not the friendliest.

Unfortunately not really appealing makes a restless impression many dirty corners

It was already late, so much was sold out. There were also a lot of drunk students. But despite that, we were helped quickly and the food was delicious.

The whole place was messy, employee's we're just standing still instead of cleaning and any meat burger was sold out. What is a mcdonalds without a cheeseburger??? 💀

We went to eat at this McDonald's today. After waiting over 30 minutes, my girlfriend went to the counter to ask how long it would be. The staff walked over to the manager to ask, and the female manager came over with an angry look and passive-aggressively told them they were short-staffed and that we just had to be patient. Two minutes later, the entire staff was checking out the new Happy Meal toys they'd received. Then, four of them went outside to smoke while the place was full of waiting customers. People next to us also walked up to the counter because they had already arrived before us and hadn't received anything yet. The female manager got angry at them and told them to sit down and not be so impatient. Then, three staff members came to their table and started making remarks telling them not to be so whiny. After we received our food, it was also cold and lukewarm, which was a real shame. We sometimes go to this McDonald's, and it's happened more often than not that the staff is rude to customers.

When ordering via Ubereats they almost always forget the sauce. Now again...

the service man dropped our order on the floor and we waited a lot until the food is ready

just a quick cup of coffee and a simple burger

Not much going on, normal McDonald's

Have you seen one... you have seen them all... wherever you are in the world

Vanilla milkshake tastes like banana, doesn't clean their machines

I ordered takeaway, but two items were missing. I then tried calling several times, but no one answered.

As a paying customer, you have to pay for the restroom. OUTRAGEOUS!!! Why not, like in big cities, write a code on the receipt?

I find it strange that you have to pay for the toilet if you eat something there.

Even if ordered a burger they want you to pay for toilet. Mc donalds is a joke🤡

Nice and clean more expensive then other MC

Food is fine. Toilets cost money even though you ordered food. I know of few things as sad as that.

A meatball factory like the hundreds you'll find anywhere else. Not bad, but nothing outstanding.

Just before my vacation, my kids were allowed to order McDonald's. Two menus totaling €39.30. The delivery driver arrived with one milkshake and nothing else. The kids were confused and placed the same order again. So, €80 for two menus. Couldn't get in touch with Thuiszorgd. A truly terrible start to the vacation. Deeply disappointed. And I just don't understand how they sent the delivery driver out with just one milkshake.

Very good fast food restaurant.

A very bad experience. I bought food, and it was lukewarm. But hey... I accept that at McDonald's. But then when I have to use the restroom and have to pay, even though I'm a guest... it makes no sense. I completely understand passers-by. But making paying customers pay for your restroom is absolutely absurd.

It was awful. We stood at the cash register, watching everything that was happening. We weren't helped. The people who were helped all got the wrong food. It had to be replenished. I think the manager helped but couldn't make sense of anything. He just did whatever he wanted. The young people who were supposed to help did nothing.

It's a real shame to see McDonald's being so dirty—uncleaned benches and tables! I understand it's not just the cleaning staff's fault, but also the people who don't behave very well.

I ordered a spicy vegetarian McChicken, but got a regular one. Unfortunately, I had takeout, so I couldn't return it, but I'm really disappointed.

Always a good standby while abroad, mcDs can be relied on to be the same wherever you go.

Worst McDonald’s I’ve ever been to. 15 minutes to get our order, EVERYTHING was cold, and they forgot our drinks, nothing was clean.

The worst McDonald's I've ever been to. Even though it was barely open, the restaurant was very dirty. Tables and floor were sticky, and they preferred to stand behind the cash register with 10 employees instead of cleaning the dirty place. The burgers were extremely poorly prepared, and some of the fries were burnt. And the best part is, you actually charge 50 cents to use the restroom, even though I, as a customer, spent €70 with you. We arrived on July 16th at around 1:30 p.m. with five people. Management is not at McDonald's level.

The dirtiest McDonald's I've ever been to. The floor is sticky, all the tables are dirty... just awful... there are about 8-9 people in the kitchen, it's not busy, and you wait a long time (Friday, 8 p.m.). Customers also pay for the restroom!... Sure, the food is okay, but the location is a disaster.

Lots of annoying young people shouting through the maccie

good location and service, slow when busy but that's life

The staff should take a closer look at the order, because this is the second time in a short period that no fries sauce is added to the order while I pay for it. The next time it happens again I'm going to make a fuss!

It's a pity that there are so few quality vegetarian dishes.

Simple but tasty and delicious.

It can't be true that you have to pay for toilets.

Perhaps one of the worst mcdonalds I've ever been to. You have to pay for the toilet even if you buy something. They consistently forget at least 2 of your items. Just all around sad service...

the mac closes at 2:00 we arrived at 1:57 the door opened and the employee told us in a very unfriendly tone that we had to leave because they were closed. when I pointed out to him that the store would not close until 2:00 he said that he would decide that and that the store would close now. I found this very annoying because I really wanted a mcflurry.

The team leader helped us very well regarding a pistachio ice cream that was not filled properly. Top service!

Food like in every mc but this mc is really dirty. If you see how they clean I understand that 🙃

It's just a shame that you have to pay for the toilet as a customer

I specifically walked to McDonald's Westerhaven around 00:30 because I was really looking forward to a McFlurry pistachio. The branch closes at 1am, so I assumed I was still in plenty of time. To my disappointment, the ice cream machines were already cleaned and out of order, so I couldn't order anything from the dessert menu. After an evening at the cold fair with tired legs, this was a real downer. If the store is open until 1 a.m., you expect to be able to use the full menu until that time — especially if you come into town for it. It's understandable that cleaning needs to be done, but don't start so early that you have to disappoint customers. Shame.

Unmotivated staff. Standing with your hands in your pockets doing nothing.

Great for a McDonalds, easily accessible. Service is fine, but not very fast. Atmosphere is OK, I would describe it as fairly bare inside.

Very bad experience several times. Today was the last straw, so here's another review. As a vegetarian, I sometimes order a veggie burger here and for one reason or another it NEVER goes well. I always get a normal burger and have to ask for a vegetarian version. Forgot to check now and looked at home, went wrong again. Very disappointing and I am extremely dissatisfied with McDonald's. Bad service, always goes wrong. Apart from the fact that it is also a normal burger instead of vegetarian, the chicken burger was also completely red colored on the inside. Not to eat.

For a quick bite, not a really distinctive branch

half past three, were not allowed inside was closing at 3am Michael was allowed inside

0.50€ to use toilet. Machine with a barrier. No change given.

We were shopping and decided to have something to eat here. We ordered and it was not a very large order. After 15 minutes we asked where our order was because it is normally ready very quickly. The answer was yes, it is busy. Okay, I understand that, so after 23 minutes our order was there and everything was cold... Look, we have to wait because it's busier, fine, but at least make sure the food is hot

Cold food and stale. Also why charging for cups when they are paper cups. Every customer being charged 15c per paper cup

Mon amie, is the best Maccie from Grunn after all 😎

Just exactly what can be expected from a McDonald's: excellent food and fast service

When you wait for more than 20 minutes and your requests are ignored, this is not service.

You have to pay 50 goddamn cents to use the bathroom even if you have consumed. Never seen something like that :|

You also have to pay for the toilet as a customer..

I don't think the atmosphere is very pleasant, but the food is still tasty

It's always dirty and the tables are free

Great food, shame about the dirty toilet

You don't have to wait long for a quick bite during a city walk or afternoon break 🙂