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2,9

Gebaseerd op 2.943 reviews gevonden in 2 websites

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Nº 648 op 704 op Groningen

Nº 13 van 13 Hamburgerrestaurant op Groningen

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Ordered Mac Flurry, the worst I've ever received. Way too much M&M mix, not even mixed. I didn't even finish it. Not what I expected when visiting McDonald's.

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Bram van der Linden . 2025-11-24

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Very cozy atmosphere and delicious soft ice cream

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Laurens op 't Zandt . 2025-11-17

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Not giving everything you ordered and then also giving the wrong order

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Lorenzo Postma . 2025-11-09

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There was nothing to write home about. What a disappointment 😞 😪

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Keren Okuvuru . 2025-10-29

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Great place. As you'd expect from a decent McDonald's. The only downside was that you have to pay for the restroom (even as a paying guest). And then there's no toilet paper...

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Hilda Dassen . 2025-10-23

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You have to pay to use the bathroom 🤷 not really great for pregnant women..

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Suzy Joly . 2025-10-21

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The restroom always costs 50 cents, even for customers, and it wasn't even clean. There's only one stall for men... Staff... hmm, not the friendliest.

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Fabian Schmal . 2025-10-08

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Unfortunately not really appealing makes a restless impression many dirty corners

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s l . 2025-09-17

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It was already late, so much was sold out. There were also a lot of drunk students. But despite that, we were helped quickly and the food was delicious.

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margreet wegter . 2025-09-15

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The whole place was messy, employee's we're just standing still instead of cleaning and any meat burger was sold out. What is a mcdonalds without a cheeseburger??? 💀

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Zakaria Tonan . 2025-09-13

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We went to eat at this McDonald's today. After waiting over 30 minutes, my girlfriend went to the counter to ask how long it would be. The staff walked over to the manager to ask, and the female manager came over with an angry look and passive-aggressively told them they were short-staffed and that we just had to be patient. Two minutes later, the entire staff was checking out the new Happy Meal toys they'd received. Then, four of them went outside to smoke while the place was full of waiting customers. People next to us also walked up to the counter because they had already arrived before us and hadn't received anything yet. The female manager got angry at them and told them to sit down and not be so impatient. Then, three staff members came to their table and started making remarks telling them not to be so whiny. After we received our food, it was also cold and lukewarm, which was a real shame. We sometimes go to this McDonald's, and it's happened more often than not that the staff is rude to customers.

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Luciano de Wolff . 2025-09-11

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When ordering via Ubereats they almost always forget the sauce. Now again...

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Millennia Dank . 2025-09-06

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the service man dropped our order on the floor and we waited a lot until the food is ready

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Anastasiia Kuliasova . 2025-09-03

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Not much going on, normal McDonald's

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Thommyy . 2025-08-27

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just a quick cup of coffee and a simple burger

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peter lantinga . 2025-08-27

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Have you seen one... you have seen them all... wherever you are in the world

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Kerst Dijkstra . 2025-08-25

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Vanilla milkshake tastes like banana, doesn't clean their machines

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3XAGONE . 2025-08-24

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I ordered takeaway, but two items were missing. I then tried calling several times, but no one answered.

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Dennis Ottens . 2025-08-17

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As a paying customer, you have to pay for the restroom. OUTRAGEOUS!!! Why not, like in big cities, write a code on the receipt?

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F A . 2025-08-13

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I find it strange that you have to pay for the toilet if you eat something there.

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I S . 2025-08-12

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Even if ordered a burger they want you to pay for toilet. Mc donalds is a joke🤡

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Lau Sagne . 2025-08-10

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Nice and clean more expensive then other MC

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debora Hustveit . 2025-08-05

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Food is fine. Toilets cost money even though you ordered food. I know of few things as sad as that.

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Cars Joosten . 2025-08-01

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A meatball factory like the hundreds you'll find anywhere else. Not bad, but nothing outstanding.

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Wolfgang . 2025-07-31

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Just before my vacation, my kids were allowed to order McDonald's. Two menus totaling €39.30. The delivery driver arrived with one milkshake and nothing else. The kids were confused and placed the same order again. So, €80 for two menus. Couldn't get in touch with Thuiszorgd. A truly terrible start to the vacation. Deeply disappointed. And I just don't understand how they sent the delivery driver out with just one milkshake.

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Merel . 2025-07-30

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It was awful. We stood at the cash register, watching everything that was happening. We weren't helped. The people who were helped all got the wrong food. It had to be replenished. I think the manager helped but couldn't make sense of anything. He just did whatever he wanted. The young people who were supposed to help did nothing.

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inge faulmann . 2025-07-28

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Very good fast food restaurant.

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Abdalaziz Menfi . 2025-07-28

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A very bad experience. I bought food, and it was lukewarm. But hey... I accept that at McDonald's. But then when I have to use the restroom and have to pay, even though I'm a guest... it makes no sense. I completely understand passers-by. But making paying customers pay for your restroom is absolutely absurd.

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Team Duuk . 2025-07-28

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It's a real shame to see McDonald's being so dirty—uncleaned benches and tables! I understand it's not just the cleaning staff's fault, but also the people who don't behave very well.

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Piano Stars . 2025-07-25

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I ordered a spicy vegetarian McChicken, but got a regular one. Unfortunately, I had takeout, so I couldn't return it, but I'm really disappointed.

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Maaike Groeneveld . 2025-07-23

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Always a good standby while abroad, mcDs can be relied on to be the same wherever you go.

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Andrew Mallinson . 2025-07-19

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Worst McDonald’s I’ve ever been to. 15 minutes to get our order, EVERYTHING was cold, and they forgot our drinks, nothing was clean.

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nyx . 2025-07-17

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The worst McDonald's I've ever been to. Even though it was barely open, the restaurant was very dirty. Tables and floor were sticky, and they preferred to stand behind the cash register with 10 employees instead of cleaning the dirty place. The burgers were extremely poorly prepared, and some of the fries were burnt. And the best part is, you actually charge 50 cents to use the restroom, even though I, as a customer, spent €70 with you. We arrived on July 16th at around 1:30 p.m. with five people. Management is not at McDonald's level.

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jamin 77 . 2025-07-16

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The dirtiest McDonald's I've ever been to. The floor is sticky, all the tables are dirty... just awful... there are about 8-9 people in the kitchen, it's not busy, and you wait a long time (Friday, 8 p.m.). Customers also pay for the restroom!... Sure, the food is okay, but the location is a disaster.

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Samuel Riggenbach . 2025-07-11

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Lots of annoying young people shouting through the maccie

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Arvid . 2025-07-10

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good location and service, slow when busy but that's life

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Jaimy Blankendaal . 2025-07-09

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The staff should take a closer look at the order, because this is the second time in a short period that no fries sauce is added to the order while I pay for it. The next time it happens again I'm going to make a fuss!

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Dave Stabler . 2025-07-06

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It's a pity that there are so few quality vegetarian dishes.

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Gerjan Kelder . 2025-07-05

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Simple but tasty and delicious.

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Ron Cornelius . 2025-06-15

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It can't be true that you have to pay for toilets.

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Vadim Tjart . 2025-06-08

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Perhaps one of the worst mcdonalds I've ever been to. You have to pay for the toilet even if you buy something. They consistently forget at least 2 of your items. Just all around sad service...

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TechNiek . 2025-06-07

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the mac closes at 2:00 we arrived at 1:57 the door opened and the employee told us in a very unfriendly tone that we had to leave because they were closed. when I pointed out to him that the store would not close until 2:00 he said that he would decide that and that the store would close now. I found this very annoying because I really wanted a mcflurry.

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liek days . 2025-05-29

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The team leader helped us very well regarding a pistachio ice cream that was not filled properly. Top service!

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Jesse Vries . 2025-05-25

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Food like in every mc but this mc is really dirty. If you see how they clean I understand that 🙃

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R L BB . 2025-05-17

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It's just a shame that you have to pay for the toilet as a customer

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Patricia Beerling . 2025-05-15

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I specifically walked to McDonald's Westerhaven around 00:30 because I was really looking forward to a McFlurry pistachio. The branch closes at 1am, so I assumed I was still in plenty of time. To my disappointment, the ice cream machines were already cleaned and out of order, so I couldn't order anything from the dessert menu. After an evening at the cold fair with tired legs, this was a real downer. If the store is open until 1 a.m., you expect to be able to use the full menu until that time — especially if you come into town for it. It's understandable that cleaning needs to be done, but don't start so early that you have to disappoint customers. Shame.

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Judith Kroes . 2025-05-10

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Unmotivated staff. Standing with your hands in your pockets doing nothing.

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Thymo van Beers . 2025-05-02

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Great for a McDonalds, easily accessible. Service is fine, but not very fast. Atmosphere is OK, I would describe it as fairly bare inside.

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Johan Al . 2025-04-29

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Very bad experience several times. Today was the last straw, so here's another review. As a vegetarian, I sometimes order a veggie burger here and for one reason or another it NEVER goes well. I always get a normal burger and have to ask for a vegetarian version. Forgot to check now and looked at home, went wrong again. Very disappointing and I am extremely dissatisfied with McDonald's. Bad service, always goes wrong. Apart from the fact that it is also a normal burger instead of vegetarian, the chicken burger was also completely red colored on the inside. Not to eat.

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Renske Boomsma . 2025-04-26

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For a quick bite, not a really distinctive branch

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jos van loon . 2025-04-22

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half past three, were not allowed inside was closing at 3am Michael was allowed inside

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Dani Zwiers . 2025-04-13

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0.50€ to use toilet. Machine with a barrier. No change given.

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Hans Gruber . 2025-04-08

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Cold food and stale. Also why charging for cups when they are paper cups. Every customer being charged 15c per paper cup

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Andy wilson . 2025-04-05

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We were shopping and decided to have something to eat here. We ordered and it was not a very large order. After 15 minutes we asked where our order was because it is normally ready very quickly. The answer was yes, it is busy. Okay, I understand that, so after 23 minutes our order was there and everything was cold... Look, we have to wait because it's busier, fine, but at least make sure the food is hot

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Lian Geissler . 2025-04-05

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Mon amie, is the best Maccie from Grunn after all 😎

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Tim Kerkhof . 2025-04-02

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Just exactly what can be expected from a McDonald's: excellent food and fast service

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Julian Kemmink . 2025-04-01

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When you wait for more than 20 minutes and your requests are ignored, this is not service.

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Варвара Ямуровна . 2025-03-22

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You have to pay 50 goddamn cents to use the bathroom even if you have consumed. Never seen something like that :|

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GUILLE SVN . 2025-03-22

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You also have to pay for the toilet as a customer..

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Fardau . 2025-03-20

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I don't think the atmosphere is very pleasant, but the food is still tasty

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Alexander . 2025-03-10

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It's always dirty and the tables are free

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Виктор Фисенко . 2025-03-09

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Great food, shame about the dirty toilet

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Kie Rie . 2025-02-25

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You don't have to wait long for a quick bite during a city walk or afternoon break 🙂

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Bram Steel . 2025-02-14

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Paying for the toilet when you have just ordered a meal... ridiculous.

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Onne-Rik Storteboom . 2025-02-04

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You can get better for less if you avoid the Mac.

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Jeroen Klijs . 2025-01-15

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I was shouted at and treated with disrespect by the female manager here last Friday night at 1:55 am. After a short question we were shouted at “then go away”. And when we finally had our food and were leaving, the same manager shouted after us: “Good, go away.” We were extremely surprised that we were treated this way and we are not used to this from McDonalds.

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Krijn Gase . 2025-01-10

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QR codes don't work, employee said there were no glasses left in stock.

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Paul . 2024-12-29

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Sometimes there's nothing better than a few cheeseburgers in 1am and I'm quite happy with this place! I also recently discovered the app which gives discounts offers. My only issue with the place is that sometimes one or two of the order machines doesn't work, but the food is prepared fast and no complain with the quality control so far!

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Dimitri Andreevich . 2024-12-25

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This is a good McDonalds. Nice choice in the menu, nice employees and often clean. If I ask for a cloth I get it immediately or if there is a mistake it is dealt with immediately. This McDonald's is better than average and the best in town. Note: you have to pay for the toilet. Maarja, it's very clean

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mmm . 2024-12-21

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Nice mac to have a cup of coffee. Wasn't too busy

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Bert van der meer (VDMmarketing) . 2024-11-23

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Employees are all chatting, including the female manager behind the counter, while the store is a mess... rubbish everywhere... incomprehensible!

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Anne Bandsma . 2024-11-13

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Good food, but I have to pay for the toilet

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Nabila Adhani . 2024-11-12

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Clean place where you get friendly help, but they have forgotten half of it again. I'm already home now and I don't feel like coming back. Pay attention to it.

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boris vermeulen . 2024-11-07

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Good food, but atmosphere is not pleasant.

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Ekaterina Niftieva . 2024-11-05

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It's a McDonald's standard experience. Staff is nice and it's cleaner than the other location in the center of the town.

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Sanjit Dasgupta . 2024-11-04

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You have to pay for the bathroom, which is impossible in a place so crowded with people who spend money there on food.👎

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Natalia Tihon . 2024-10-21

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The fries were completely soggy during the 4 mile. I could understand that it is difficult to make everything right on such a busy day, but I don't get a discount because it is busy or something. Everything else was fine as you would expect.

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raymond valk . 2024-10-21

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Busy McDonalds. Staff not approachable. The food is what you expect from McDonalds

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rd g . 2024-10-20

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A busy but cozy place if you feel like having a snack or a drink after/during shopping etc. It is usually very busy. You can sit inside or outside (if there is room). The food is always hot and so far we have never had any wrong orders. The only downside is that you have to pay to go to the toilet.

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Monique Korteschiel- Brouwer (Moon) . 2024-10-16

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Meh, I'd rather not come back for cold fries, especially if I get looked at stupidly if I say something about it

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Arbie Lyvias . 2024-10-15

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Just a McDonald's. You know what you get and what you can expect. Waiting time does increase, and do you pay for visiting the toilet as a customer?

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Marco Dijkstra . 2024-10-15

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Unfortunately, there is little space at the entrance during busy times

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D.G. Prins . 2024-10-09

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They don’t provide sauce even if you have ordered and paid for it.When you call them you would get nothing instead of a stupid mean white woman saying goodbye.Such a horrible experience.Never order McDonald from Ubereats,and better not going to the McDonald Westerhaven.

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Rui Kat . 2024-10-06

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Just a typical McDonalds. Toilets could be cleaner and at least free for customers. Instead, everyone pays 50 cents at a turnstile.

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Jens Herrmann . 2024-10-06

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Had dinner during a break, after dinner I called my friends who were outside for help cleaning up. A female manager walks behind me and shouts that I still have to clean it up. I didn't find it very hospitable

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R. Dee . 2024-09-28

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Scanned the QR code at the table and placed the order. It was delivered promptly, but a coke was missing.. so I picked it up :-) and finally the mcFlurry KITKAT (chucky) again YUMMMM! Table could be a bit cleaner (some sticky)

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Marlies Hulsman . 2024-09-27

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You pay a lot for 20 nuggets and you get 19 Edit: Still decided to get nuggets again, this time 9 pieces. I've been counting them, no fewer than 12 of them! (my cheeseburger had no cheese..).

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Vizzy . 2024-09-19

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It feels like this place is always too busy and always forgets something in the order. A good location!

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Margot steen . 2024-09-17

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This is crappy McDonalds, bad service and poorly prepared food!!

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Rob H . 2024-09-14

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Nowadays you have to pay for the toilet while you are a customer, and the prices have risen exorbitantly. As for the visits I am cured and have to thank them hahaha I will never visit again.

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Lauwrens Arrindell . 2024-09-07

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A beautiful taste sensation. Absolutely great!!

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René Smid . 2024-09-05

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This is very bad, the fries are cold, the burger contains little onion

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Daria Vel . 2024-09-03

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Even if you have placed an order, you have to pay 50 cents to wash your hands.

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Володимир Какун . 2024-09-03

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We have good service. And also very nice and clean. For my this McDonald I really give them a 10 points Top

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pito simon . 2024-08-31

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Lousy service, if you order food here you also have to pay to go to the toilet

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Lammert Wagenaar . 2024-08-22

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Enjoy delicious coffee on the terrace. Although, coffee for seniors is no longer sold! Students get a discount, but seniors no longer! McDonald's minus

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Wiena Flierman . 2024-08-10

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What great service from the manager! Top staff

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Linda Tutelaers . 2024-08-06

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Pretty good McDonald's. Just the service and the waiting times 🥲

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Luuk Valk . 2024-08-01

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Imagine McDonald’s charging for using the toilet. Joke. Foods good.

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matthew collier . 2024-07-27

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Cozy on the corner. Shops "around the corner" in the middle of the city.

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Donald Van Kooy . 2024-07-26

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