McDonald's in Wijk 02 Almere Stad

It was very busy, but it went quickly and was clean and tidy.

McDonald's is just around the corner from my new job, so I thought I'd give it a try for the first time after a late shift. I waited for over 20 minutes in the McDrive, but that can happen; sometimes it's just hard to find staff. However, after the long wait, I unfortunately received completely cold and soggy nuggets. Again, it's not a big deal if things take a bit longer, but the quality of the food shouldn't suffer this much. Given the very low reviews from other customers, this won't have been a one-off incident. I will skip this McDonald's from now on and grab the next one on the way home.

What a lousy place. After more than 30 minutes, no order, food, coffee, etc. And then they give you a hard time. Typical Almere mentality: just stay away from here and be glad that a better place opens up next door soon.

Fine branch, clean and tidy, and also reasonably fast. However, hamburgers or quarter pounders with a gluten-free bun are not available here, hence the low rating.

Unmotivated staff in the morning. And waiting 45 minutes for your order. Thought it was fast food.

Busy McDonald's but in a nice location

So bad. Slow food is an understatement, in a quiet McDrive. Half of it unavailable because everything is broken. It is dirty and cold. Stay away from this filthy mess. You're better off getting it out of the trash 🤣

The worst McD in the Netherlands, for sure!

A decent McDonald's, just like you're used to.

I haven't been there for a very long time. The surroundings have completely changed. It looks better.

Ordered a Big Tasty without cheese for the second time and received one with cheese. If you mention it, you do get a new one, but it is starting to become a kind of Russian roulette.

A decent cafe. The food is prepared fairly quickly. The atmosphere is pleasant.

It took a long time at the drive-thru and everything wasn't very warm.

Hostess Roxanne helped us a lot with searching for the braces that our daughter had accidentally thrown away. Thanks to her help, we eventually found the braces.

It takes forever, it doesn't matter if you're in the drive-thru or inside. What a chaos and a disorganized mess.

The food was very bad, the food was cold, there was poop all over the toilet seats, and the staff were not friendly to me either. I asked why my order was missing from the plate because it was there at first and they were irritated, so with a sigh and a groan they said they would make it for me later. I could see they weren't in the mood.

What a mess!! A queue for the McDrive and lots of people inside waiting a long time for their food. Many ordering kiosks weren't working. As a result, the atmosphere was almost grim. Fortunately, my food was served at the right temperature.

Bad business, understaffed, after waiting half an hour I just asked for my money back.

Those guys do not open on time. This is 2nd time we arrive around 8:20 but they are not yet opened (but suppose to start at 8:00). Unacceptable!

Very busy today between 6 and 7 pm. Food not very hot. Toilets smelled bad. Not a pleasant experience.

It took 30 minutes before I got 1 menu and 1 drink, and I didn't even get a pickle on my burger, which is supposed to be there (I'm paying for it, you know).

For those with an electric car, both a standard charger and a fast charger are available.

It is a McDonald's. This branch is well-maintained and clean. The outdoor plants could use a bit better care, such as watering. Everything was replaced again recently.

Placed an order of about 100 euros; when receiving it, I clearly asked: "Is everything included?" "Yes, of course," is the answer I get. Only to find out later at home that I am missing several items worth 15 euros. Just tell that to the unfortunate people whose food isn't included. I called about this, and the answer I get is that it's impossible, because all the food is weighed by computer? As if I have nothing better to do and am just making this up. It's not even the money, but how you are essentially indirectly branded a liar. I almost got the middle finger over the phone.

It an average McDonalds. Nothing wrong but nothing to exite. Staff however less friendly than standard, but if you order from the paybooth, less of an issue.

Long queues, staff members with little dutch and little english, staff having a meltdown over nothing, burger size has shrunk!, also paid for double burger and got single!, food lukewarm when we finally got served. As a regular customer I feel cheated out of my money.

I went here with my grandchildren. I had ordered a Happy Meal with a toy for one of them. Instead of the toy, he received a book. He didn't realize it at first, so he had already opened it. I went back to the staff, but he didn't get a toy because he had opened the package. When I pointed out that the mistake was theirs, I was told that he shouldn't have opened it in the first place. What unfriendly staff! Not recommended!

Constantly issuing incorrect orders to customers 🫩

The nuggets were not at the right temperature.

Bad arrival, not a single coffee machine is broken. Really.....1 machine. Can't get it. Just needed a cup of coffee. The KFC next door is closed too.

The food didn't differ much, but it took about 20 minutes after asking twice before we got our food. Then we ordered two ice creams, our number was no longer on the board, and it took another 15 minutes, even though it wasn't busy at all.

The employee at the window was polite and friendly, very nice.

Waited half an hour for 3 cappuccinos at 8:30 — only after that time did we hear that the machine was broken. Never again this McDonald’s!!!!

Incredibly slow! Even though it is very quiet at the drive-thru and closed inside!

Good place, quiet, and good food

Very dirty, poor quality ice cream. I don't recommend it.

Drinks were not delivered, the delivery person went back, and was given drinks that were not in a holder, causing everything to spill. So, in the end, I didn't get any drinks. Bad service, this has happened to me 3 or 4 times already. This McDonald’s won't get another cent from me !!!

Got two big milkshakes late at night for our teenagers at home. What a treat! 🎉 That's what I do it for.

Fries just warm enough, hamburger I think not even 30 degrees warm, you would get food poisoning from the cold meat. Way too expensive for what you get, medium fries well over 4 euros

We and others had to wait 45 minutes for our order... fries were delivered cold. Staff refused to roll up their sleeves despite instructions from management... we were not given napkins and there were nowhere to get them ourselves.

Dear, I just paid in cash at McDonald's Almere Haven and gave the guy behind the counter 16 euros (8 x 2 euro coins). He tossed it on his work table and I was charged 15.30. He said I gave 14, but I am certain I gave 16 euros. I didn't want to get into an argument late at night. I think that 2 euros was rounded off, but it is bothering me. How can we resolve this?

Well, McDonald's is fast and tasty,

The food was good, too bad there were no milkshakes or ice cream.

A lot of things were unavailable, such as all salads and a few types of burgers and milkshakes. So business is good.

Waiting in line at the McDonald's drive-thru for more than fifteen minutes only to be told they don't sell hot drinks. Very peculiar.

Items are regularly out of stock, fries, ice cream... This is not indicated before you drive into the drive-thru, meaning you sometimes have to wait in line for a longer period (read half an hour or more), only to be told when ordering that it isn't available and it is so busy that you can't get out of the drive-thru either. As a result, you lose another fifteen minutes of waiting time, only to leave the drive-thru empty-handed and highly irritated. Poor service, little to no understanding from the manager (she didn't think it was her problem). We had mentioned to the manager that it would have been nice if they had indicated this at the entrance so that people could still choose not to drive into the drive-thru, but that was apparently too much work.

There are only 2 cars in front of me at the McDrive and no one seems to be working. I have been standing still for over 10 minutes, with virtually no progress. What is this????

They throw mercies around, food, no nice atmosphere, they put too many ice cubes in the drinks, hardly any drinks.

It took a very long time for your order to arrive and there was a language barrier. (Order taken from the board but not handed over yet, then being spoken to, etc.) I think there are a lot of new employees, judging by the manager explaining a lot in English.

Well, what can I say. I was past the drive-thru on my moped. It was fun, sure, but it's still McDonald's.

Nothing special, sometimes, you have to wait for a clean table, the parking is good, and free 😀

Everything I had ordered was literally cold

Was a good enough experience, you get the same standard service

Very chaotic, didn't get a receipt at the kiosk. We were helped with a receipt in a friendly manner, though. Later, our number disappeared from the board before anything was ready. Eventually, we did get our food.

Delicious vegetarian mchicken, highly recommended

Nice, but it was unbelievable how many foreigners were walking around.

I've had enough of McDonald's for another year. Ordering via a screen. Unclear drive-in. Illogical screen layout when ordering. I hate it. Just telling someone what you want. In theory possible, but the spot where that is supposed to be possible is often empty.

Today, 26/6, I bought 2 Big Archive menus via the drive-thru. Always double-check your order because they make a lot of mistakes. When I got home, the 3 slices of cheese per hamburger were missing... that is impossible to check on the spot. This isn't the first time, so I'm finally going to complain!

After the renovation, it has a fresh, more spacious look. The menu, as always, offers plenty of choices, and you can conveniently choose to have your order delivered.

Fine McDonald's. When I was there, though, there were a lot of noisy children. But that is, of course, the nature and target audience.

Even though it wasn't busy, I waited well over half an hour for my food, and in the meantime, I went to ask where my food was. It turned out that my receipt wasn't in the computer. The staff working there are not capable of resolving the issue properly, and they just stand there staring at you a bit sheepishly. Too bad.

Wanted to get a gluten-free cheeseburger here, but unfortunately no gluten-free bun... So didn't get anything.

Lukewarm fries, mayonnaise forgotten, shoved into my hand without an apology or easy meal. No trained, friendly staff. A shame.

For 2 cheeseburgers with cola and fries in mcsmart double I had to wait 10mins , really? Mcdonalds in past was made that combo in 10seconds, so somebody could tell me why McDonald's going to be biggest regress amateur restaurant in Netherlands

You always expect to regret eating at McDonald's. But this is definitely one of the worse ones.

The fries were fried too long, old and limp, with a taste and color of old oil.

Fast food hahahha had to wait 20 minutes for just 1 big mac.

We stopped by McDonald's this afternoon (Thursday, June 4) to get a burger and a milkshake. And guess what?? ALL the milkshakes were sold out. How is that even possible?! We tried at the counter, but to no avail. So, at least we had waited for the burgers, which had already been ordered. We dutifully provided the table number with the order. Then the delivery took a long time, while we suspected our order was ready... eventually we checked anyway, and it turned out they were indeed ours. The employee said, "My colleague said she couldn't find this one." WHY NOT?!! The table number was on the receipt with the order!!!!!!! By then the burgers were almost cold; I ended up with a rather cold (and dry) cheeseburger. A very disappointing experience, which means we actually don't want to come back. Fortunately, the burgers were "free" thanks to vouchers, but even so, it feels really awful.

A nice McDonald's with ample parking. The burgers and coffee were delicious, but it's a shame the fries were served lukewarm; they weren't freshly fried, making them unappetizing.

Shoe spot, customer-friendly, and good food

The ice cream fluris were completely soft like a milkshake, and had very little topping.

Was in MC drive... very friendly staff and delicious food.

Opening hours are wrong, it opens at 9:00 but Google says 8:00🫤😕🫤

Caramel sundae isn't what it used to be. It's more like ice cream without caramel now......

Ordered a McFlurry, then sat waiting 30 minutes to get a 3-bite McFlurry for €5; scandalous.

Every time they forget something in the order, learn to check better!

It took over 1 hour and 30 minutes for the order to arrive...the food was completely cold...never again

Unfortunately, the fries were cold and the order board wasn't working, making everything very unclear. The rest of the food was fine though (burgers and chicken nuggets).

This is the last time. Disappointed the last 3 times. Went again today. Once inside, a huge cesspool smell. What a sewer stench. The staff don't greet you; when you take your order or ask something, they just look at you grumpily. The food was cold, just like the last 3 times, and even the cola/ice cubes were weird. They always put out very few fries, and you just know it's all old food that's been sitting there for a while. Immediately, my daughter and I felt unwell—yes, eating the food. Nauseous and both went straight to the toilet at home. From now on, we'll go to Muidenberg/Muiden McDonald's instead. They are friendly there, the food is hot, and the fries are fresh.

Very poor and incompetent (far too young) staff. Waited 25 minutes for food that was only brought after asking. We were told that they hadn't forgotten, but that our three hamburgers were part of a “larger order,” meaning other people got their food earlier. Several people who came in and ordered after us received their food (more than three people and multiple hamburgers) before us. Just be honest; I would have valued that much more. The food was all cold except for the fries. We pointed this out at the counter, and once again we were served lukewarm items instead of freshly made ones. The complaint about waiting for our “slow” food was completely ignored. The building has been nicely renovated; that is the only positive thing about this McDonald's.

The restaurant is clean and the service is good.

It is a good place to have a snack, but nothing more.

The food is like in Mak normal, the delivery time is a disaster, you order 2 burgers and fries you wait about 15

Got a McFlurry for €4.80 for a very small portion... asked why? Was told... they can't help it. You are allowed to fill it up to the "line". Staff indicate that they receive many complaints about it, but that is the norm. Not worth the money... this is awful. A rip-off...

You guys are really pathetic. My son gets a soggy Big Mac and no sauce with his fries. He does get a new Big Mac, but no new fries, which have gone cold in the meantime. How much does a serving of fries cost? Compared to a satisfied customer!

You can use the toilet for free at this place and it is always cleaner than in Almere city, plus it doesn't stink either.

We had to wait an hour for our order. Cold fries and a half-filled milkshake. We will definitely be skipping this McDonald’s from now on.

What terrible service at McDonald's Almere Haven. The manager (blonde lady) needs to receive customer service training again.

Not worthy of a star, no one comes to help you, someone who is choking gets no help, everyone stands and watches, vomit is not cleaned up, customers who want to pay in cash get no help either.

The food was okay, similar to other McDonald's.

Got a half-full cup of Sunday. It was resolved well by a sweet employee. He should become a manager the way he works. Thanks :-)

Grabbed a quick bite... every now and then a McDonald's is nice

Small young man with dark skin is very neat. Cleans everything everywhere, the shop also looks very clean and is very respectful.

Well... I'm not difficult at all, and I understand the long wait times because that's what you expect from McDonald's... But when you ask for an extra bag and the lady says "I'll put a few bags in the bag and you can do the rest yourself"—who speaks neither English nor Dutch—and then my daughter eats a Big Mac at home and says it tastes weird (I tasted it myself, it tastes like perfume; luckily mine tasted okay so she ate that one), we're really done with it. My daughter doesn't even dare anymore... so if we're craving a Big Mac, I make it myself. Pffff

This McDonald’s sold me a toy I never wanted — and yes, it ended up ruining a my friendship! I came here with a friend to buy a Happy Meal specifically for the Boruto-themed UNO cards. I asked the manager about it, and she said she’d check availability. After waiting around 15–17 minutes, I received my order with a random toy and no explanation. When I asked again, I was given three unrelated toys and told that’s all they had — despite the fact that only UNO toys were displayed. I didn’t make a scene, made no drama, but the situation was frustrating. I paid for a specific product and didn’t get it, and no one made any real effort to resolve it. This situation even led to an argument with my friend, who didn’t understand my frustration — and we haven’t spoken since. We really broke up… So now I have a toy I never wanted, no resolution, and no intention of coming back. Where is the golden moment from McDonalds??? Poor service, lack of communication, and zero attention to customer requests.

The drive-through takes a very long time. The staff are very abrupt, and when you drive up to the drive-through, you stand waiting for 5 minutes before I can place my order.

As far as the food is concerned, it makes no difference: everything is the same. It is my ‘last resort’. Still, I want to "complain" (ugh..) about the lack of attention: I received my tray at the table without napkins and without a trolley for my drink. Surely that isn't too much to ask: You have only one job... I was sitting far from the counter and was alone. I couldn't leave my things behind to ask what was missing. But oh well… apparently you can't expect too much…

Very clean with friendly, attentive table staff.

It was very busy (understandable around dinnertime...). As a result, there were some mistakes in the order, which were resolved properly.

No table numbers can be ordered via the app.