McDonald's in Wijk 02 Almere Stad

Long queues, staff members with little dutch and little english, staff having a meltdown over nothing, burger size has shrunk!, also paid for double burger and got single!, food lukewarm when we finally got served. As a regular customer I feel cheated out of my money.

I went here with my grandchildren. I had ordered a Happy Meal with a toy for one of them. Instead of the toy, he received a book. He didn't realize it at first, so he had already opened it. I went back to the staff, but he didn't get a toy because he had opened the package. When I pointed out that the mistake was theirs, I was told that he shouldn't have opened it in the first place. What unfriendly staff! Not recommended!

Constantly issuing incorrect orders to customers 🫩

The nuggets were not at the right temperature.

Bad arrival, not a single coffee machine is broken. Really.....1 machine. Can't get it. Just needed a cup of coffee. The KFC next door is closed too.

The food didn't differ much, but it took about 20 minutes after asking twice before we got our food. Then we ordered two ice creams, our number was no longer on the board, and it took another 15 minutes, even though it wasn't busy at all.

The employee at the window was polite and friendly, very nice.

Waited half an hour for 3 cappuccinos at 8:30 — only after that time did we hear that the machine was broken. Never again this McDonald’s!!!!

Incredibly slow! Even though it is very quiet at the drive-thru and closed inside!

Good place, quiet, and good food

Very dirty, poor quality ice cream. I don't recommend it.

Drinks were not delivered, the delivery person went back, and was given drinks that were not in a holder, causing everything to spill. So, in the end, I didn't get any drinks. Bad service, this has happened to me 3 or 4 times already. This McDonald’s won't get another cent from me !!!

Got two big milkshakes late at night for our teenagers at home. What a treat! 🎉 That's what I do it for.

Fries just warm enough, hamburger I think not even 30 degrees warm, you would get food poisoning from the cold meat. Way too expensive for what you get, medium fries well over 4 euros

We and others had to wait 45 minutes for our order... fries were delivered cold. Staff refused to roll up their sleeves despite instructions from management... we were not given napkins and there were nowhere to get them ourselves.

Dear, I just paid in cash at McDonald's Almere Haven and gave the guy behind the counter 16 euros (8 x 2 euro coins). He tossed it on his work table and I was charged 15.30. He said I gave 14, but I am certain I gave 16 euros. I didn't want to get into an argument late at night. I think that 2 euros was rounded off, but it is bothering me. How can we resolve this?

Well, McDonald's is fast and tasty,

The food was good, too bad there were no milkshakes or ice cream.

Waiting in line at the McDonald's drive-thru for more than fifteen minutes only to be told they don't sell hot drinks. Very peculiar.

A lot of things were unavailable, such as all salads and a few types of burgers and milkshakes. So business is good.

Items are regularly out of stock, fries, ice cream... This is not indicated before you drive into the drive-thru, meaning you sometimes have to wait in line for a longer period (read half an hour or more), only to be told when ordering that it isn't available and it is so busy that you can't get out of the drive-thru either. As a result, you lose another fifteen minutes of waiting time, only to leave the drive-thru empty-handed and highly irritated. Poor service, little to no understanding from the manager (she didn't think it was her problem). We had mentioned to the manager that it would have been nice if they had indicated this at the entrance so that people could still choose not to drive into the drive-thru, but that was apparently too much work.

There are only 2 cars in front of me at the McDrive and no one seems to be working. I have been standing still for over 10 minutes, with virtually no progress. What is this????

They throw mercies around, food, no nice atmosphere, they put too many ice cubes in the drinks, hardly any drinks.

It took a very long time for your order to arrive and there was a language barrier. (Order taken from the board but not handed over yet, then being spoken to, etc.) I think there are a lot of new employees, judging by the manager explaining a lot in English.

Well, what can I say. I was past the drive-thru on my moped. It was fun, sure, but it's still McDonald's.

Nothing special, sometimes, you have to wait for a clean table, the parking is good, and free 😀

Everything I had ordered was literally cold

Was a good enough experience, you get the same standard service

Very chaotic, didn't get a receipt at the kiosk. We were helped with a receipt in a friendly manner, though. Later, our number disappeared from the board before anything was ready. Eventually, we did get our food.

Delicious vegetarian mchicken, highly recommended

Nice, but it was unbelievable how many foreigners were walking around.

I've had enough of McDonald's for another year. Ordering via a screen. Unclear drive-in. Illogical screen layout when ordering. I hate it. Just telling someone what you want. In theory possible, but the spot where that is supposed to be possible is often empty.

Today, 26/6, I bought 2 Big Archive menus via the drive-thru. Always double-check your order because they make a lot of mistakes. When I got home, the 3 slices of cheese per hamburger were missing... that is impossible to check on the spot. This isn't the first time, so I'm finally going to complain!

After the renovation, it has a fresh, more spacious look. The menu, as always, offers plenty of choices, and you can conveniently choose to have your order delivered.

Fine McDonald's. When I was there, though, there were a lot of noisy children. But that is, of course, the nature and target audience.

Even though it wasn't busy, I waited well over half an hour for my food, and in the meantime, I went to ask where my food was. It turned out that my receipt wasn't in the computer. The staff working there are not capable of resolving the issue properly, and they just stand there staring at you a bit sheepishly. Too bad.

Wanted to get a gluten-free cheeseburger here, but unfortunately no gluten-free bun... So didn't get anything.

Lukewarm fries, mayonnaise forgotten, shoved into my hand without an apology or easy meal. No trained, friendly staff. A shame.

For 2 cheeseburgers with cola and fries in mcsmart double I had to wait 10mins , really? Mcdonalds in past was made that combo in 10seconds, so somebody could tell me why McDonald's going to be biggest regress amateur restaurant in Netherlands

You always expect to regret eating at McDonald's. But this is definitely one of the worse ones.

The fries were fried too long, old and limp, with a taste and color of old oil.

Fast food hahahha had to wait 20 minutes for just 1 big mac.

We stopped by McDonald's this afternoon (Thursday, June 4) to get a burger and a milkshake. And guess what?? ALL the milkshakes were sold out. How is that even possible?! We tried at the counter, but to no avail. So, at least we had waited for the burgers, which had already been ordered. We dutifully provided the table number with the order. Then the delivery took a long time, while we suspected our order was ready... eventually we checked anyway, and it turned out they were indeed ours. The employee said, "My colleague said she couldn't find this one." WHY NOT?!! The table number was on the receipt with the order!!!!!!! By then the burgers were almost cold; I ended up with a rather cold (and dry) cheeseburger. A very disappointing experience, which means we actually don't want to come back. Fortunately, the burgers were "free" thanks to vouchers, but even so, it feels really awful.

A nice McDonald's with ample parking. The burgers and coffee were delicious, but it's a shame the fries were served lukewarm; they weren't freshly fried, making them unappetizing.

Shoe spot, customer-friendly, and good food

The ice cream fluris were completely soft like a milkshake, and had very little topping.

Was in MC drive... very friendly staff and delicious food.

Opening hours are wrong, it opens at 9:00 but Google says 8:00🫤😕🫤

Caramel sundae isn't what it used to be. It's more like ice cream without caramel now......

Every time they forget something in the order, learn to check better!

Ordered a McFlurry, then sat waiting 30 minutes to get a 3-bite McFlurry for €5; scandalous.

It took over 1 hour and 30 minutes for the order to arrive...the food was completely cold...never again

This is the last time. Disappointed the last 3 times. Went again today. Once inside, a huge cesspool smell. What a sewer stench. The staff don't greet you; when you take your order or ask something, they just look at you grumpily. The food was cold, just like the last 3 times, and even the cola/ice cubes were weird. They always put out very few fries, and you just know it's all old food that's been sitting there for a while. Immediately, my daughter and I felt unwell—yes, eating the food. Nauseous and both went straight to the toilet at home. From now on, we'll go to Muidenberg/Muiden McDonald's instead. They are friendly there, the food is hot, and the fries are fresh.

Unfortunately, the fries were cold and the order board wasn't working, making everything very unclear. The rest of the food was fine though (burgers and chicken nuggets).

Very poor and incompetent (far too young) staff. Waited 25 minutes for food that was only brought after asking. We were told that they hadn't forgotten, but that our three hamburgers were part of a “larger order,” meaning other people got their food earlier. Several people who came in and ordered after us received their food (more than three people and multiple hamburgers) before us. Just be honest; I would have valued that much more. The food was all cold except for the fries. We pointed this out at the counter, and once again we were served lukewarm items instead of freshly made ones. The complaint about waiting for our “slow” food was completely ignored. The building has been nicely renovated; that is the only positive thing about this McDonald's.

It is a good place to have a snack, but nothing more.

The restaurant is clean and the service is good.

Got a McFlurry for €4.80 for a very small portion... asked why? Was told... they can't help it. You are allowed to fill it up to the "line". Staff indicate that they receive many complaints about it, but that is the norm. Not worth the money... this is awful. A rip-off...

The food is like in Mak normal, the delivery time is a disaster, you order 2 burgers and fries you wait about 15

You guys are really pathetic. My son gets a soggy Big Mac and no sauce with his fries. He does get a new Big Mac, but no new fries, which have gone cold in the meantime. How much does a serving of fries cost? Compared to a satisfied customer!

You can use the toilet for free at this place and it is always cleaner than in Almere city, plus it doesn't stink either.

We had to wait an hour for our order. Cold fries and a half-filled milkshake. We will definitely be skipping this McDonald’s from now on.

What terrible service at McDonald's Almere Haven. The manager (blonde lady) needs to receive customer service training again.

Not worthy of a star, no one comes to help you, someone who is choking gets no help, everyone stands and watches, vomit is not cleaned up, customers who want to pay in cash get no help either.

The food was okay, similar to other McDonald's.

Got a half-full cup of Sunday. It was resolved well by a sweet employee. He should become a manager the way he works. Thanks :-)

Grabbed a quick bite... every now and then a McDonald's is nice

Small young man with dark skin is very neat. Cleans everything everywhere, the shop also looks very clean and is very respectful.

Well... I'm not difficult at all, and I understand the long wait times because that's what you expect from McDonald's... But when you ask for an extra bag and the lady says "I'll put a few bags in the bag and you can do the rest yourself"—who speaks neither English nor Dutch—and then my daughter eats a Big Mac at home and says it tastes weird (I tasted it myself, it tastes like perfume; luckily mine tasted okay so she ate that one), we're really done with it. My daughter doesn't even dare anymore... so if we're craving a Big Mac, I make it myself. Pffff

This McDonald’s sold me a toy I never wanted — and yes, it ended up ruining a my friendship! I came here with a friend to buy a Happy Meal specifically for the Boruto-themed UNO cards. I asked the manager about it, and she said she’d check availability. After waiting around 15–17 minutes, I received my order with a random toy and no explanation. When I asked again, I was given three unrelated toys and told that’s all they had — despite the fact that only UNO toys were displayed. I didn’t make a scene, made no drama, but the situation was frustrating. I paid for a specific product and didn’t get it, and no one made any real effort to resolve it. This situation even led to an argument with my friend, who didn’t understand my frustration — and we haven’t spoken since. We really broke up… So now I have a toy I never wanted, no resolution, and no intention of coming back. Where is the golden moment from McDonalds??? Poor service, lack of communication, and zero attention to customer requests.

The drive-through takes a very long time. The staff are very abrupt, and when you drive up to the drive-through, you stand waiting for 5 minutes before I can place my order.

Very clean with friendly, attentive table staff.

As far as the food is concerned, it makes no difference: everything is the same. It is my ‘last resort’. Still, I want to "complain" (ugh..) about the lack of attention: I received my tray at the table without napkins and without a trolley for my drink. Surely that isn't too much to ask: You have only one job... I was sitting far from the counter and was alone. I couldn't leave my things behind to ask what was missing. But oh well… apparently you can't expect too much…

No table numbers can be ordered via the app.

It was very busy (understandable around dinnertime...). As a result, there were some mistakes in the order, which were resolved properly.

You shouldn't order sundae ice cream here because Jethro pays more than you get. No full cup like before, but by weight. Scandalous! The customer is no longer important.

Waited almost an hour for the food. The trash cans were overflowing, people started placing their trays with debris in front of the trash cans.

The food took a while, probably too many orders and too little staff.

Ordered a Big Tasty without cheese for the second time and received one with cheese. If you mention it, you do get a new one, but it is starting to become a kind of Russian roulette.

Great restaurant for a quick bite! Tidy, clean, and fast service.

Waited half an hour for ice cream and an hour and a half for food, very busy, no seats inside, drive-thru doesn't move an inch further. Food fine, but with the ice cream there is hardly anything in it, and you either get a lot of sauce or something misty in the food or something.

Just had a quick ice cream with a group. I'm not really into the atmosphere or value for money.

Good McDonald's, tasty food and excellent customer-friendly service.

The tables are dirty, an employee walked by me, but apart from straightening the chairs, he didn't do anything.

My job involves laying electrical cables all over the Netherlands, and I usually eat lunch at McDonald's. This was the worst McDonald's I've ever been to. An inexperienced kid took my order, and when he brought it, the fries were cold. I asked for a replacement. I had ordered one Quanter Paunder large menu and two plain burgers, and after eating them, the fries arrived, but they were cold again. I told them the fries were cold, returned them, and left. That's the story.

Busy, cold McTasty (not even 10°C). Got a new one, still cold. Non-Dutch-speaking staff and rude manager. Worst McTasty ever.

Large McDonald's with a large parking lot. Restrooms were clean. Staff were friendly. Just a great McDonald's.

Great McDonald's! The option to charge your car while you grab a bite to eat inside is super convenient.

It used to be always clean, food was brought to the table, and there were several people cleaning around, but after the renovation, it's been bad. No more table service, and if you want to eat there, you get everything in a to-go bag because they no longer have trays. These are placed high up near the garbage and therefore aren't cleaned. The food (for two people) also took a very long time, even though it was relatively quiet.

And they've done it again at McDonald's Almere Haven: you get a completely different meal than you ordered! In other words, you get something completely inedible!

For the third time in a row, I received the wrong flavor of milkshake. I ordered strawberry each time, and with two previous orders, I received banana flavor, and now I received vanilla. It also turned out my order was incomplete. A cheeseburger was missing.

Shift manager was to strick with the parking. Her behaviour was like I was parked at front of the White House

Bad McDonald's, had several disappointing experiences now. First, I stood in the drive-thru for 10 minutes without getting anyone on the phone! I drove out, luckily it wasn't busy. Ordered inside. Cold food, delivered food not the same as ordered, milkshakes gone! Old burgers, lazy/slow staff, not customer friendly. And all that for very high prices!

Things haven't gotten any better since the renovation. Hardly any table service anymore, new trash cans that make an even bigger mess than the old ones. No longer a view of the kitchen... do they have something to hide? And this is supposed to become the new standard at McDonald's?

I ordered two burgers, fries, two MacFlurries, and two drinks. The order arrived after about 25-30 minutes, which isn't very fast for fast food. The fries and one burger were cold, and the MacFlurries had melted; it was like a milkshake. I returned the MacFlurries and, after a scowling look, received two new ones. The staff were very slow and not very customer-friendly.

Stood in the McDrive for 10 minutes. Not a single car was moved. When I asked if everything was okay, they politely said it was okay. If that's okay, I don't know what it would be like if it went badly. Next time I'll drive on to Lelystad.

Short-staffed, the restaurant was incredibly cold, with piles of trash everywhere, dirty tables, and an order sign that was in error. I had no idea which order should go where. After half an hour, I went to check myself and found half the order sitting on the counter, cold by then, and no one had called out the order number. A family next to us had been waiting for 45 minutes with no sign of their order.

Waited almost an hour and still no food. Other people's food was brought, but everything was cold. Terrible!

Through the MC drive-thru, only to discover, after driving off towards the highway, that your order is incomplete. Super.

The service was terrible. A little girl was vomiting, and none of the staff cared what had happened, let alone cleaned up the vomit in the middle of the restaurant. The family cleaned up themselves. I went to the cash register to ask for more tissues, but no one responded. I called the staff, but they simply ignored me. We waited a very long time for our food, and the restaurant wasn't busy at all. The food finally arrived. The nuggets were cold and tasted like cardboard. DISGUSTING! I'm not surprised the child threw up... after the meal (most of it went in the trash), still no one from the staff showed up to wipe the floor after the vomit! Congratulations, they all should be fired! lazy slackers!