McDonald's Enschede Centrum in Wijk 00 Binnensingelgebied

You deliberately forget the sauces that are ordered with your meal every single time!!!

Average McDonald's experience, Staff are efficient and respectful food is good. The only inconvenience is on the weekends evenings there are sometimes troublesome teens annoying customers. Overall good experience

I had to wait 1 hour for 2 ice cream cones

The worst m'cdonalds i've wver seen, we had to wait about 30 minutes for 2 cheeseburgers and fries, and they forgot to give cola WITHOUT ice cubes.

the mcdonalds here is lowkey filthy. the workers are very obviously understaffed and they look depressed (I cant really blame them) its also pretty busy here and the self order terminals have issues the food was good tho

Extremely poor service, had to wait more than fifteen minutes for just a medium soft drink. Asked three times where it was, also because the number had disappeared from the screen. Twice I was told it had been sent to the kitchen, and the third time I asked if the manager was going to check, it had already been sitting there for well over 10 minutes. Never again.

There were no sweeteners present again

I waited 40 minutes for 9 nuggets.....

I went to McDonald’s today and what a terrible experience. There were no numbers available at the ordering machines, so I just picked a random number. Then we had to wait more than 30 minutes for our order. It wasn't until we asked about it ourselves that it turned out the order was ready. When we finally received the order, it was incorrect as well. A large portion of the items were wrong or missing. And I don't even want to talk about the toilets... A terrible stench, very dirty, and even the walls were peed on. It was truly awful. All in all, a pretty disappointing experience. The service was poor, the wait was way too long, and the hygiene left a lot to be desired. This really could be much better.

I orederd a slada and give me a two pices of chivken and the chicken was not even Proper chicken like half a chicken and told the manger just said this how it comes when am supposed get chicken give me half a chicken

We waited 25 minutes for our food. An employee took our receipt and assembled the order, so the food arrived cold. The place is filthy; there's grime stuck to everything on the walls. It's outrageous to charge for the toilets; they're simply disgusting. The stairs are also very dirty.

Very disappointing experience. I ordered through the self-service screen, but there was no table number available. The staff member said he knew my order and would bring it, but later I was told to pick it up from the counter myself. When I received the order, it was incorrect. I ordered without bacon, but the burger contained bacon. When I reported the mistake, the staff member corrected it, but the attitude and communication were not friendly or professional. I expected better service, but unfortunately this visit left a very bad impression. I will think twice before coming back.

It was total chaos! They were delivering the orders incorrectly, and some were piling up on the counter while people were handling or eating them 😣😣

Didn't receive milk, but paid for it, and ordered 9 chicken nuggets but received 6.

I waited an hour for my food. Worst McDonald's I've ever been to.

Tasty food. Preparation is, as usual, fine and quick.

At the fries, I think the lid of the salt shaker came off. Ate 3 pieces and threw them away. Too busy to complain.

There are always a lot of people, not enough space, everywhere is dirty and the tables are always sticky. Sometimes you have to wait a very long time for your order. And you will be lucky if you get what you ordered.

Very unhygienic store, clearly not working according to HACCP standards

The staff is super slow; it took a super long time before you got your order.

No place cards to grab, so impossible to fill either. Staff speak limited Dutch. And the food is cold, dry, and inedible. Disgusting, never again🤮🤮🤮

The tables were dirty. The fries and nuggets were too oily and not salted.

Toooo slow but portion of the ice cream is huge

For me, McDonald’s in Enschede is more of a typical, quick-stop spot in the city center than a special restaurant experience. There are several branches in the city, and the experience can vary slightly depending on the location. Overall, though, it's the classic McDonald’s concept: fast, convenient, and familiar. The food is exactly what you'd expect. Burgers like the Big Mac, McChicken, or Cheeseburger taste pretty much the same everywhere, which is also a big plus. You simply know what you're getting. The quick snacks and meals are especially convenient when you're on the go or not very hungry. The fries are also crispy, as usual, at least when they're freshly prepared. The branches in Enschede are mostly modernly furnished, with digital ordering kiosks and a rather functional seating area. This makes ordering quick and easy, but the atmosphere is rather loud and busy. It can get quite crowded, especially during peak hours, with students, families, and tourists. My experiences with the service have been mixed. Often everything goes quickly and smoothly, but sometimes it takes a little longer or orders are incomplete. This seems to happen more frequently when it's busy. Nevertheless, the staff is usually friendly and tries hard to get everything done quickly. A major advantage is the central location of most McDonald's restaurants in Enschede. They are easily accessible and perfect for a quick snack while strolling through the city or after shopping. This is precisely how McDonald's is most often used here. Overall, McDonald's in Enschede isn't a place for a special culinary experience, but rather a convenient, quick, and familiar fast-food option. If you know what to expect, it's a reliable choice for when you're on the go.

Too long a wait for the order, 30 minutes, additionally cold stages and cold coffee, no cold shakes on offer, paid toilet with no toilet paper and no light in the toilets, embarrassing

Ordered 20 nuggets take away to find out in car have no sauce no paper,young boy remember to pack sauce next time 😉

We waited 20 minutes for four burgers, and when we tried to sort it out, no one wanted to take responsibility. There weren't many people there, but the wait was incredibly long. I asked to cancel my order after five minutes, but they pretended not to notice me. The burgers were dry and they forgot to add the required amount of sauce, even though I paid extra for it. The only sauce was mayonnaise. The staff was disgusting. This is the first time I've been to McDonald's anywhere in the world that I've encountered such service.

We wanted to go for a quick bite to eat at McDonald's, but everything turned out completely different. We waited for our order for over 15 minutes, the staff was in no hurry to place the order, but talked among themselves and argued with us, then we went to eat. The potatoes were oversalted, the glass was not completely washed, and the burger was without a cucumber, and they didn't want to remake the burger for us.

There are longer waiting times when demand is high.

A female manager regularly made inappropriate comments and gossiped about guests and staff while other guests were present. Furthermore, the food is consistently of extremely poor quality. Today I waited 40 minutes, and the burgers were already ready. Such a shame. Filing a complaint is pointless; it's my fault for trying again and again. The staff is otherwise incredibly friendly and welcoming.

Mediocre, expensive and dirty restaurant.

It's an okay Mac however when it is really busy it is a total mess, they had a nugget deal last week and we had to wait 50 minutes for a 20 piece, it was a mistake on their side. And the whole room was filled with trash, it was really busy so can't really blame them, but would not recommend If busy

I've never seen such a filthy McDonald's. There wasn't a clean table to be found, and the floor was littered with food scraps and trash.

It was terribly dirty, I had to clean it up myself, the food was terrible, half a potato had disappeared somewhere, the toilet was closed, but the staff could go there, but visitors weren't allowed to.

I was disappointed in this place, and it all started out well. I came to the Netherlands to McDonald's for the first time, but the inside of this place was terribly poorly cleaned, both the floor and the tables (I cleaned mine myself). There were also no signs at hand, and many had the same problem at this place, so I wrote down the table number, but that's not all. The food itself was strange. First, they brought us Coke with ice, but we asked for it without. Then the burgers turned out to have a minimal amount of sauce, only on top, the bottom bun was literally empty. I also want to add a plus, namely the sauces; they were more than at any McDonald's. 35g. I usually see only 20g. Well, that's where the pluses end. Also, at McDonald's, the restroom was closed for over an hour, and the staff went there every five seconds. Also, in my opinion, there was not a single adult manager in the McDonald's itself, only students.

I need a course on how to handle customers and their complaints. The manager is useless. A terrible impression, all in all, not recommended for fast food. But reading the other reviews, MAC management isn't doing anything about it either. Very disappointing. Best, Claudia!!!

Ordered from Thuisbezogd and half my order didn't arrive!! They literally just sent me fries???

One star because I have to give one. Dirty, cold food. Simply awful.

Very dirty, absolutely everything

Toilets and general cleanliness very poor

I ate here last Friday night. But what a mess! Tables covered in trash everywhere. I told the order counter I'd eat it there, but I got it in a bag. The sauce wasn't right. Luckily, it was replaced with the correct sauce. But maybe they should pay more attention to cleaning the tables, floor, and everything else. I'm not sure I'll eat here again.

Opening time was 10:00, but we had to wait outside in the rain until 10:05. The coffee machine was being cleaned, and we had to wait 10 minutes for our coffee. The staff looked bored, even though the stairs to the restrooms were very dirty and hadn't been cleaned in a long time. The restrooms were also dirty, and there was no soap for handwashing, even though it was right after they opened.

The absolute worst dive with unfriendly staff. The place hadn't been cleaned in ages. Disgusting.

The order was incomplete for the umpteenth time. Both at McDonald's and having it delivered to my home. The employees were snarky and completely unfocused on the customer.

I actually enjoy coming to Enschede. But the McDonald's here really shocked me. You wait an hour for your food. The tables aren't cleared, and there's nowhere to sit because it's filthy everywhere. In Germany, it's a thousand times cleaner. I honestly wonder if the staff here actually work? First and last time here.

Burger cold and an absolute disgrace!! See photo!!! Never again!!!!

Simply filthy, piles of unsealed trays. We waited 40 minutes for our food and in the end, the veggie burger we ordered was just a regular chicken burger with chicken meat. We wouldn't eat there again.

For German guests, it's unusual to have to pay for the restroom. But otherwise, it's the same as all McDonald's.

I've never been to such a filthy McDonald's. There's nowhere to sit because the mess from previous customers hasn't been cleaned up. Everything is filthy, and you even have to pay to use the restroom—which is also extremely dirty and doesn't have toilet paper.

It took about 30 minutes for us to get everything. That's pretty bad for a fast-food restaurant, even though we were the only ones in the store. By 9:30 a.m., there were no more croissants or hot chocolate. So, pretty poorly organized.

Well done, quickly done. A lot of shady people here, though.

It's a filthy mess inside. We had to clear and clean the table ourselves. The staff seems bored and is very unfriendly. Definitely NOT McDonald's worthy!!!!

You order a chicken 6 and a Fanta and have to wait 20 minutes while you watch three employees do nothing behind the counter. Then a bunch of strangers walk into the kitchen. Is this normal? Save your time and get something else to eat.

Canada vs. the Netherlands: I ordered a Big Mac trio and was surprised, because it's better here in the Netherlands 🏆! Meal 👍🏼 The "Big Mac" sauce is more concentrated and gives a spicier flavor. 👍🏼 Sandwich size: perfect 👍🏼 Patty size: perfect 👍🏼 Sandwich temperature: perfect 👍🏼 Fries like in Canada ⚠️ Be careful of this one point if you order an iced tea 👎🏼 Sparkling drink Service 👍🏼 They serve at the tables 👍🏼 Courtesy: excellent 👍🏼 Effort to understand and speak English: excellent Location 👍🏼 Clean 👍🏼 Uncluttered, although very small 👍🏼 Enough seating

Multiple times delinquents make trouble there

We waited 25 minutes for coffee, hot chocolate, and cookies. Our order number wasn't even on the screen; we had to go to the counter! Your staff should fix this; it's disrespectful to the customers.

All the food was cold, from the fries to the hamburgers, very dirty.

It's a real nightmare with orders here. A while ago, I went to eat here with a friend and our kids. She'd already received her order. I went to ask where mine was. The whole order had disappeared, so it still had to be made. They'd already finished their food, and I still had to start. I recently had McDonald's delivered, and a burger was missing. We called them, and they told us to come pick it up ourselves?! Last week, I was waiting for my order, and I saw one order after another coming back because it was wrong. I looked at my receipt and saw that I hadn't ordered any sauce, even though I had said I had. So I pointed it out, and the girl told me she'd add it. I wanted to pay for it, but I didn't have to. I thought that was nice of her. When I got home, the sauce was still missing! Today, I ordered a McFlurry for the kids. It took fifteen minutes to get the order, and then I got the wrong McFlurry, which I had to return. 🥲 Where people work, mistakes happen. I totally get it. But I don't know what's been happening here lately; it's just one thing after another. Such a shame.

The food was cold and the staff was as slow as they come. And this place calls itself a fast food chain.

Worst McDonald's ever. Dirty, unfriendly staff, overflowing trash bins, long waits, and if you want to use the restroom, you have to pay.

Long wait before ordering. I waited in line for 30 minutes and then walked out. Once, never again.

We took the train to this horrible chain, and oh man, it was disappointing. When we walked into the store, we were absolutely shocked! While ordering, we saw that the signs with the order number were gone. We then had to pick up the food ourselves and had to wait 25 minutes even after they said it was ready at the counter. When we opened the container of chicken nuggets, we were disappointed. There were one nugget missing... scandalous, it made my niece cry. Then there was no pickle on our hamburger. We'll never be back. Disgraceful.

What a terrible McDonald's restaurant. No number plates at the ordering machines. If you ask, you have to order through the app, was the answer. Then I ordered a takeaway double large tasty and went to sit down. Almost 10 euros for a hamburger, which is ridiculous. Last time I'll go to McDonald's.

The burgers are still delicious, but hygiene at McDonald's is deteriorating. This location also has dirty tables, chairs, benches, and floors. Where is the employee with the yellow cloth and broom?

Expensive meanwhile a little food

We've been there before to get something to eat. However, the digital signage wasn't working, it was a huge, filthy, and disgusting mess inside. Ordering at the counter wasn't even possible, and no one responded to the staff. People were yelling and happy. The quality was absolutely disappointing. I left immediately and tried again today. It was quiet, and we were helped at the counter. The food was only slightly better than pig food. Mister sauce and such. The fries were cold, too. They don't give sauce in a nasty bag these days, and you have to figure out where to put it. And Ed was still a filthy, disgusting, and disgusting mess. As far as I'm concerned, the place should close down, Rob Geus, and give it a good cleaning first. Because we're not happy here. Oh yeah, and one more thing: if you do want to use the restroom, you're politely asked to put €0.50 in the dispensers so you can get through the gate. Even if you ate there, they don't give a damn.

The biggest minus of this place is the terribly dirty toilet and it's also paid!!!! But overall the cafe is not bad... No different from others

A very dirty, smelly toilet that you also have to pay for. Your feet stuck to the floor, the towel dispenser was broken, and the hand dryer didn't work. The ice cream was overpriced for a cup that wasn't completely full.

There's just a homeless person rummaging through the trash cans inside the restaurant... While people are eating and nothing was said about it.

The manager was very aggressive towards me and my friends. He gave the order very aggressively and sounded unfriendly. The food was lukewarm.

The dirtiest McDonald's I've ever encountered. The floor is filthy, and the floor above the restrooms is sticky. The toilets are demolished. No soap. You pay an extra 50 cents for that. On a sunny day around noon, they're out of ice cream and milkshakes. Never again.

I don't think the milkshake machine has been cleaned in a long time. The vanilla shake is stale.

The food is great, delicious, but they often cheat and don't bring everything I ordered! But on the other hand, in principle, this is enough to eat and continue my day.

Good heavens, it's always a hassle here. You get tickets, no table numbers, and you MUST choose one when ordering. All in all, I'm done before I even placed my order. Clearly, this place isn't managed well.

We arrived around 8 p.m. There was a lot of clutter, both inside and outside, and the tables were filthy. Trash cans were overflowing. We went through the entire ordering process at the kiosk, but then couldn't order to eat in because there were no plates to be found. The whole place felt worn down. The employee who helped us gave the impression of being forced to perform community service rather than having chosen to build a career at the restaurant with the Golden Arches. And finally, as a customer, we also had to pay to use the restroom.

Asking for money for the toilet💀

Horrible McDonald's! People are walking in, searching through the barrels for deposits. Food takes over half an hour.

Pay 50 cents here to use a filthy toilet, only to be told at the checkout that the McFlurry is "sold out"! Worthless! A waste of money and time!

For a MacCie, I thought it was pretty good! Especially that even in such a busy place, they still make orders pretty quickly. The staff are also friendly! When I went, it was clean (tables, chairs, etc.).

Found in the city center, not very big and often not very clean either. We prefer not to go there.

I find it incomprehensible that a company leaves such a mess in the city center every day. Even far from McDonald's, you can still see the trash on the streets, on benches, in the bushes. Of course, I also know that customers are responsible for disposing of their own waste properly, but if that doesn't happen, McDonald's should be held accountable. The entire city shouldn't be inconvenienced by a single company that doesn't take responsibility.

The food was fine, but there were a lot of children through the door and we could hardly get through and there was a lot of noise and the toilets were also dirty

very long service. waited more than 10 minutes for just coffee

The burgers were cold, and even though we ate there, we had to pay to use the restroom. It was so dirty that we couldn't use the restroom.

Trash. Toilets are 50 cents and are sticky with piss everywhere. Literally the most expensive mcdonalds of the netherlands (look it up) and even in a moment of weakness when i cave in and buy a milkshake they’re out of milkshakes. Avoid.

it's always dirty here the ground is sticky you can never find a clean place to eat

Only ordered a mcflurry was very watery, it was warm weather but normally shouldn't be a problem I did get my money back so that was good service

McDonald’s Enschede Review Unfortunately, our visit was not very pleasant. Although we arrived before the lunch rush, the restaurant was generally dirty. Tables were not cleaned and sticky. The staff, on the other hand, was friendly and helpful. A big downside: even if you eat in, you have to pay 50 cents for the toilet - while the toilets were very dirty and partly broken. On the positive side, the burgers were served really hot and fresh despite the long waiting time. All in all, there is room for improvement.

Lots of rubbish, overflowing bins.

Staff is very nice but the manager is a really horrible person, bad enough to bring the whole experience down

What a mess. The tables next to us look like a dump. And no, it's not busy. They could have cleaned up long ago, but they'd rather walk past it 5 times and do nothing

It was very busy, quite a chaos, dirty tables. And the order was wrong. Luckily we got extra things and not Too little.

Clean McDonald's. Friendly staff. Recommended.

Food as usual. Unfortunately, the technology failed again, and the server forgot three things in my order.

Gluten-free burgers are the absolute highlight for all those who have food intolerances or celiac disease.

Dirty mcdonalds! Everything is always gone.

Terribly slow employees even though the place is full.

Something is always forgotten in my burger or the sauces, employees and managers are very rude, poor customer service

I would skip this McDonalds, everything is really too dirty to handle and the paid toilet is in disrepair. Downright filthy!

It seemed very unhygienic. Burgers weren't good either.