MISO SUSHI PLAZA in Rotterdam Centrum

Tasty sushi, nice atmosphere and fast service

Had some really tasty sushi for an all you can eat. We were there during lunch and had a delicious meal. I'll come back again. Nice service too.

Bad place heavily charged for over 30 euros worth of sushi at the takeaway, dirty, dirty rip-off

Very nice sushi, and nice service.

Food tastes like what you'd find in Asia (that's rare in the NL)

I made reservations on Saturday January 4th miso sushi, they refuse my reservations, they say it is full, while I made reservations by email, reservations misosushi@nl., I have not received any reservation confirmation from them

I had a very disappointing experience at this Japanese restaurant. The service was absolutely terrible. Both the manager and the waitstaff were far from courteous—they were unfriendly and unhelpful throughout the entire meal. While the food itself was okay, it was nothing special and definitely not worth putting up with such poor treatment. I wouldn’t recommend this place to anyone looking for good service or an enjoyable dining experience.

Visited Miso today, it was an unpleasant experience, we had a reservation for lunch at 3:00 PM. Afterwards, when paying, it turned out that a staff member had selected the dinner menu for us, but the price was therefore incorrect. An attempt was made to raise this with the person responsible, but this was not well received. The website states that lunch is available until 5:00 PM, we also showed this to the person responsible, but again this was not accepted. The person in charge then called over the staff member who had brought us to the table and shouted at him, not exactly friendly. After this, the person in charge walked away angrily and shouted at us “You chose dinner, not my problem.” It's a pity that this was handled so unprofessionally, as we spoke very politely, and certainly not worth repeating.

Today I had dinner here with friends, and what a drama. I have never experienced such shameful service. Our reservation was for lunch, but the server mistakenly counted us as dinner even though we were there from 3:00 PM to 4:30 PM. Mistakes can happen, I thought, but the real problem only started when we tried to solve it. When paying, we spoke to the person in charge, who was behind the cash register. Instead of listening, he completely ignored us and bluntly said it was "not his problem". When we pointed out their own mistake, he decided to make it even worse. He called the server over, yelled at him in front of everyone and asked if we had ordered lunch or dinner. The poor server, clearly under pressure, did not dare to be honest and lied that he had passed it on correctly. As if this wasn't enough, we saw several times that the person in charge was unashamedly breathing over the dishes while serving food. Unsanitary and downright disgusting! How can you expect customers to trust a place where such things happen? The person in charge is an incredibly arrogant, nasty man who clearly doesn't care about his customers or his staff. He yells at his employees, laughs in his customers' faces, and refuses to take responsibility for mistakes. To make matters worse, he refused to settle the difference or say sorry and literally said he wouldn't adjust it, despite us clearly having eaten during lunch hours. This wasn't just a bad experience; it was downright scandalous. This restaurant does not deserve a place in the catering industry. NOT TO BE REPEATED and for anyone wondering which employee this is about: he had a strange haircut.

We got the bill for an all you can eat dinner while we had lunch and that is a very big difference in terms of amount but they refused it and we were not helped bad service employee just got angry and walked away

Friendly staff, only dessert was delayed. Good service and nice atmosphere.

Delicious sushi! Lots of choice and really good quality

Too much rice in the sushi, even though we have asked for less. Bottle of water for 7 euros

Super tasty food, nice and friendly staff

I have been here for the second time already incl. Unfortunately this time the whitefish was again very salty, abnormally. You just don't know how to eat it. The tempura shrimp also had a certain smell that was not the case before. Furthermore, the service was okay. I'm sorry you don't have many desserts &. They also do not have alcohol-free cocktails for non-alcoholic customers. Shame!

Knap dat ik het slechtste Sushi restaurant van nederland heb kunnen vinden. Eten is vreselijk slecht, taai, erg zout, eigenlijk alles niet te vreten. Ik praat dan niet alleen over de sushi maar ook alle andere bijgerechten. Sojasaus is volgens mij een eigen brouwsel en ook echt niet lekker. En dan roepen ze all you can eat. Je mag 2 uur onbeperkt eten. Eenmaal een te vies om aan te pakken tablet in handen, heb je ineens 100 minuten de tijd. 20 minuten minder. Dan ga je bestellen en blijkt dat je maar 5 rondjes mag. Ook al heb je niet alles verbruikt dan no max 5 rondes. Soms slaan mensen wel eens een ronden over en dan heb je achteraf gewoon pech. Voor ons nooit meer. Een gewaarschuwd mens telt voor twee.

We have been coming here for more than 5 years. Always satisfied with the service but also the food is always tasty. Tried several all you can eat restaurants but Miso remains the tastiest.

Food was below average. The service was poor, atmosphere OK. Won't go back, won't recommend it.

Came there for all you can eat, but our tablet was apparently not working, which found out after waiting for our first round for 40 minutes. No one came to ask if everything was okay. We had to approach the personnel ourselves multiple times. Eventually they gave us cards to manually fill in for each round. Every time we had to look for someone to hand it over to so that they could put our orders in the system.. Rounds that we ordered from the tablet were never served. And at the end they did not even offer a free drink. Terrible experience for €45 per person dinner.

I like to come here when I'm craving all-you-can-eat sushi. As far as I'm concerned, one of the better places and in my opinion better than Shabu Shabu 🤐. Point of attention: lately fewer and fewer orders are being delivered to the table. So for example: For example, if you order Lamb rack during round 1, you will not receive it at all. Not even during the other rounds. And in some cases you will not receive it when you order it for a second time. No idea what causes this, never had this problem during previous visits, but now noticed it more often in the last 2 or 3 visits.

I used to come here much often before and it used to be a great restaurant.. Unfortunately my last visits were such a disappointment, even tho I tried to give it a chance.. Service seems like getting worse and worse.. Staff is super unfriendly, they even look bothered when you ask something from them. While there is only few tables in restaurant, they are more talking between each other than come to the table. We totally felt like we bothered them by coming to eat there. Such a shame.

Terrible Experience with Rude Manager
非常恶心的店长 We had exactly the same experience as describe by other reviewers (in the screenshot). At the end of our meal, we were FORCED to order a drink, which no one informed us in advance. When I suggested they let customers know upfront, the manager was extremely rude and said, "Everyone knows they must order a drink. If you go to McDonalds, a drink is mandatory.” Clearly, my friend and I didn’t know. Then the manager insulted us by saying, "Normal people know it. If you don’t know, it’s your problem, not mine. Just a drink, can't you afford it?" This treatment is completely unacceptable. I've seen lots of recent reviews complaining about the hostility and rudeness of this manager. We won't be coming back and will warn others to avoid this place too.

The food was very tasty, but the all you can dine offer wasn't worth it for us. The service is good and everything happens very quickly, almost too quickly. Ambiance is nice, but in a department store.

Very good food but a service problem that spoils everything The ordering tablet had a problem, we waited 1 hour before getting the first plate with 6 sushis out of 18 ordered

“Para llevar para el almuerzo, rápido y fácil... ¡o eso pensé! Mientras preparaba mi pedido, esperé donde me indicaron, cerca de una especie de “bufé” de condimentos, palillos, servilletas y bolsas. Empecé a preparar una bolsa, planeando tomar 3 porciones de salsa de soja, 2 mini wasabis, etc. De repente, el cajero me gritó, me quitó la bolsa y me dio solo el mínimo de porciones de mini condimento para mi orden de 22 euros. ¡La tacañería máxima, junto con la grosería, sobre nada! Sin duda un lugar para evitar!”

Everything was fine but I give the food 1 star because the sushi was cold. Scandalous.

Delicious food and super friendly and pleasant service.

Food was great, although when doing all you can eat a few items seemed to get lost or didn’t arrive but we didn’t mind, only thing that would have made the experience better would have been if the staff were a little more kind/hospitable… there were a few tense moments between staff and other diners around us and it really made things quite awkward and we felt like we needed to rush out of there.

Hemos estado aquí tres veces con amigos y no tienen idea de por qué seguimos volviendo. No más. Así de mal está el servicio. Los servidores son groseros. Cada vez que íbamos, nos cobraban de más por los elementos del menú hasta el punto en que teníamos que conseguir el menú y señalar la discrepancia porque no nos creían cuando pusimos en su conocimiento los elementos cobrados de más. Eso demuestra que no saben su menú ni el precio. Siempre pedimos a la carta y no todo lo que se puede comer. Asegúrate de revisar tres veces la factura cuando llegue al final de la comida, pero lo más probable es que tengas que pedirla y esperar unos 15 minutos cuando la reciban en su horario. La última vez que fuimos (3 de nosotros) , solicitamos sentarnos en una determinada sección. El servidor dijo que era solo para fiestas grandes. Después de sentarnos en otra sección, vimos un comedor individual sentado en nuestra sección preferida y dos parejas sentadas en la misma sección. ¿Qué sentido tiene mentir a tus clientes? La comida es promedio en el mejor de los casos. Las albóndigas son buenas, pero el sushi sabe como si hubiera sido descongelado, no fresco y definitivamente no sabroso. No recomendaría este lugar para el almuerzo o la cena. Simplemente no vale la pena.

Good quality sushi, delicious teppan yaki dishes. Really a difference from the big chains. And that in a beautiful, tastefully decorated shop. This remains high on my list!

For a sushi spot it missed the marks on quite some points amd was overall ok. Service was often missing a spark of hospitality (the local joking waiter was amazing though). Food came in little portions (only 1 or 2 items) or got completely lost in the kitchen. The atmosphere eventually was calm and the styling is cool, but lacked a bit of warmth.

What a great evening we had, good food and the man who walked around as a waiter with all those tattoos was a great guy! We couldn't stop joking and joking! In addition, a separate tablet with an allergy to sesame is taken into account everywhere 👌

The worst service I have ever experienced and the food was unbelievable

Food was ok and waiters were kind but my family and me are surprised by the the unkindness of the manager at the end of our lunch when we were paying the bill. Apparently drink has to be ordered when ordering all you can eat and nobody told us that for the whole 90 minutes. When we were about to pay, manager literally forced us to take something even though we had to leave for our train, not acknowledging the error of no one telling us anything about it before. In the end we paid for 3 drinks and left but this greediness and unkindness will keep us and our close circle of people away from this restaurant for the future.

The staff's unfriendly attitude was a major disappointment for us. No one greeted us or offered to seat us until we had to request a table ourselves. The person who eventually assisted us was rude, unwelcoming, and somewhat aggressive. As a family with kids, this made for a very poor experience. After encountering such behavior, we decided not to eat there and left the restaurant. No one approached us to ask why we were leaving. Overall, it was an extremely unpleasant experience.

Heerlijke sushi. Maar wat een slechte service. Het personeel kijkt alsof ze overal liever willen zijn dan daar. Kijken je nauwelijks aan en hebben niet eens het fatsoen om alsjeblieft en dankjewel te zeggen bij het opdienen en afruimen van de tafel. Jammer want de sushi was heerlijk maar niet voor herhaling vatbaar

I used to love this restaurant. The food was good. But the service guy who act like the boss is really rude. He throw the food plates so hard and slice almost towards through my face. Normally we are going here once a month but now we will stop going there because of this guy. Rude and bad attitude service ever. Too bad that I really like the food there.

Loved it, good food, just a small misunderstanding with the menus

Unfortunately not as it used to be. Sushi is very sticky and not particularly tasty. The hot dishes are better.

Went here twice already, and this was my third time. The moment I entered with my family, they gave us cold shoulder, and didn’t even ask us if we want to be seated. Next moment, my sister asked them that we want a table for five people..and one of the personnels got us seated…after which my sister asked a very simple question, “we would like to order the lunch menu, is it still possible?” It was 4:26, and upon which the waiter replied so rudely, no you can’t! And she said but, it’s before 5 and it says on your website we can have it until 5 to which he said “well, you can only order 1 round, would you want that?” - in a really bad attitude. My sister, confused said - I was only asking… and he replied I was only asking as well and immediately left, SO RUDE AND DISRESPECTFUL FOR NO APPARENT REASON?! After which we immediately left and told at the desk, the customer service is horrible and will not be eating here and they did not even stop us nor ask us what happened! This was very uncalled for behaviour and really no respect for their customers. They just lost a customer, never coming here again! :)

Perfect place for a quick and healthy lunch. Decor was lovely and food tasty

super nice place, cozy light, super nice music and great staff

Take away sushi where you pay 26€ for a sushi set and they give you 1 small ginger set and if you want to have one extra you have to pay 0,7€ . Never seen yhat anywhere else. Extremely rude person receiving you at the entrance. Last time I come despite ok quality!!!!!!way too rude

We had a delicious meal, the meat was of very good quality. The flavors are delicious and diverse. Not cheap, but for us definitely worth it. The atmosphere is nice but busy, and it is a bit harder to hear each other. The staff still had to loosen up a bit, later in the evening they showed a little more interest.

It was quite busy when we went to eat here. Compared to other sushi restaurants, this restaurant has more choice in real sushi. Maki, nigiri and sashimi, although you have to pay extra for sashimi. It is an all you can eat restaurant, but you can order every 15 minutes for 5 rounds. You order via a tablet, but it was not possible to order drinks via the tablet. The food was generally good and tasty, although not everything was of the same quality. We got beef that was lukewarm while the rest was still warm. The price was on the expensive side for me, considering this is an all you can eat restaurant.

I like the layout and interior. It's my prefered location for a solo lunch or dinner. Friendly staff, service is quick, tables have nice distance between them. Also one of the more affordable sushi lunch places. Best sushi ever? No, but never flakey, the quality and dishes are always consistent and some days you just need something nice that doesn't disappoint.

Delicios and various dishes, suitable price

Good product, well prepared, waiters always polite, attentive and kind.

Heerlijk gegeten. Er zat weinig vet aan het eten vergeleken andere sushi grill restaurants. Service was prima en snel. Zeker een aanrader als je van sushi en grill houdt.

Bij binnenkomst weren we gelijk netjes ontvangen. Drinken werd snel geserveerd en was ook gemakkelijk te bestellen. Het eten was heerlijk. Zeker een aanrader.

Picked up sushi for 1 person. I found it very tasty. Open kitchen where you see what's happening. Ready quickly and certainly nicely decorated to eat there.

We've been coming here for years. Today we arrived at 4:00 PM for all you can eat lunch. It says online that the lunch price and the menu apply until 5 p.m., but unfortunately we were told that only dinner is possible. We indicated that the site said something different, but unfortunately, this was it... the food is great, we know that, but the service and customer friendliness are lacking.

During my visit to restaurant Miso in Rotterdam, the location and ambiance stood out positively. The restaurant is centrally located and has a modern, stylish design that contributes to a pleasant atmosphere. The staff were friendly and attentive, which made for a pleasant service experience. However, the quality of the food was disappointing. Despite the beautiful presentation, the flavors were disappointing and not at the level you would expect given the high prices. Unfortunately, this did not balance the price-quality ratio. Overall, my experience at Miso was disappointing, and while the atmosphere and service were good, I wouldn't visit the restaurant again anytime soon due to the mediocre quality of the food in relation to the price.

Very good sushi for the price. The all you can eat is highly recommended. You can then order directly via tablet.

Smooth service and very tasty tuna bowl!

The food was okay but the service needs to be reviewed, I had the impression that the waitresses were forced to do their job given the coldness of their service.

The food was great, but the service was terrible, especially from the Asian man with the braid. He ruined my day. While all other guests were seated inside, he led us to a table near the entrance, by the glass, where it was very hot. When I asked to change seats, he refused at first and only reluctantly agreed after my persistent requests, even though there were plenty of empty seats inside. When I waved at him, intending to greet him, he acted as if I had offended him. If waving is considered offensive, I will personally apologize. However, I feel there might have been some discrimination involved, and I want to complain about the bad attitude of the server.

Reasonable food according to an all you can eat concept. You have to wait 15 minutes per round and a maximum of 5 rounds. Friendly service. Unfortunately, the wasabi is so weak that it should not be called wasabi. I thought the quality of the sushi was a little less, but the delicious other (hot) snacks and friendly service made up for that.

Food was extremely tasty. It was busy, but there was no noticeable wait for food. We didn't have to wait long for our dishes.

The food was poor, even for All-You-can-eat standards. The variety was also lacking. Would not come again.

Delicious sushi, wide choice. Fast service and take allergies into account.

Food is reasonable, sushi and hot dishes not particularly good, not bad either. Service friendly and fast. Fine.

we got the maki special for 2 and it wasn’t good. I am a big fan of sushis and I wasnnt satisfied with the taste of the sushis : they were very bland, flavourless and overall didn’t taste fresh. I won’t come again and wouldn’t suggest u to go if you’re looking for good sushis. service wasn’t good, we just walked in and no indications were given to us about the way the buffet or the menus work. the water was 6.80. overall terrible experience

What is particularly noteworthy is that the food was at the table really quickly!

Don't be fooled, I've been eating sushi for years and this was nothing 3 times First of all, 4.1 stars don't understand where they come from I went by today for the ALL YOU CAN EAT lunch, the sushi we got was all very weak and not fresh at all, then the sushi with chicken had a piece of bone or something else that could not be chewed through. Tempura in the sushi not crispy but lukewarm and limp rice poor quality, atmosphere was fine, I could give them the benefit of the doubt and say that the AYCE dinner is better but I have my doubts about that, I don't like writing reviews but this time it has to be done. Tip: don't rush through your search until you find the perfect one

It's delicious and the atmosphere is good. The price is expensive too.

Very bad. They were very rude. They even said do we need to Babysit you, absolutely unneceptable and udurtly ridiculous what a clown show. And I drank some ice tea and they said we can't rmdrink it and took it right out my hands, how unprofessional.

Great place to quickly eat sushi. Compared to other all-you-can-eat, certainly of higher quality, not too much rice and fresh fish. Food was on the table quickly.

Food was okay. Servers mainly work for the money. When ordering, we knocked over a glass of wine in front of staff. They watched and did nothing at first. When we cleaned it up ourselves, help came. A new glass of wine did arrive......which was simply added to the bill...

Very tasty all you can eat, the rice was a bit dry, but the rest was very tasty, my favorite was the onion rings, very tasty

Visited this establishment whilst visiting Rotterdam. Interior looked good and was busy. Option of all you can eat was given and sounded good. Food came fast but appeared to be fried and frozen variations of the same. No flavour and NO Japanese flare shown here. If you want to fill up your tummy without and flavour then something is wrong here! Won’t be back.

We chosen all-you-can-eat option. The quantity is reasonable as we will unable to finish all 5 rounds. But it lacks quality: - the fish (salmon) was very dry , - lamb rack is over cooked and served with Dijon mustard (not sure about the choice of this sauce), - beef tataki is very thick, flavourless and hard to chew. - shrimp is flavourless and watery Very average evening.

Great sushi for the all u can eat concept

We came here for dinner. You can order a la carte or “ eat all you can”which we thought would be to much…. We ordered some sushi that arrived quite quickly and was very fresh and tasty. Great service!

We came here for dinner. You can order a la carte or “ eat all you can”which we thought would be to much…. We ordered some sushi that arrived quite quickly and was very fresh and tasty. Great service!

Very poor management and service. We had to wait for more than 5 mins to get seated even though the restaurant was less than half full. After we were seated noone paid any attention to us for more than 10 mins after which we just left, again without being noticed by any staff.

they trying to sell all you can eat too much, I misheard the waitress when she came to us and then for few minutes she was trying to prove her point that she asked us in the beginning what menu we want, making us feel uncomfortable and not seeming to understand my request for the regular menu. only until I was meaning to leave she said "oh but we have regular menu too". food was okay but sushi not so tasty, will not come back

Super expensive and the crew not nice at all . I don’t recommend it . For me and my husband it’s a big no 😒😔

It was the worst California roll I've ever had. But the waiters were very polite and the atmosphere was very good.

Bad service, immediately a passive aggressive argument that we were not allowed to just come in.

Tastefully decorated. Delicious food.

It was delicious, all the all you can eat dishes came quickly and fresh

Spacious place with good preparation of Japanese food.

The food is nice. The sushi is decent, no bad comments about it. But it really is a factory intention...Staff puts your plate on the table and sort of runs away. Don't come and ask if you want a drink all evening.

Before we went to the MOMO festival, we first took care of our inner self. Quickly ordered some sushi, gyosa and salad. Very tasty!

Good and tasty sushi to order for take away.

The worst dinning experience we have ever had, never seen such a rude attitude to the guests, we had 6 people, the waiter with a too casual white shirt (others all in nice uniforms) just point to a table and said that for we 6 people, which is obviously only can for 4, max 5, ( inside is sofa bench, out side has 2 chairs), when I again when to him and told that seems like it can not put another chairs to the outer side( means we cannot do, can he pls come and do the chair adding for us), and this white guy came to the table side and pointed another chair and said kind of arrogantly: just pull the chair and add there), wow, seems like he is the boss. And we need to do it by ourselves while he watch us to do so( even it obviously doesn’t hv enough space to put a third chair), third time, we requested, can him do for us where to put the third chair, the very ridiculous thing happened, this white shirt guy told us, if you do not want to seat, you can go…(with a rude attitude) gosh!! We left immediately… will never come again and recommend to others…

Good food, but a lot of time pressure. It's food for the sake of eating. Quality of the food is fine.

Definitely one of the better sushi restaurants in the center of Rotterdam. Where other restaurants place tables too close together, Miso is slightly more spacious, so you are not bothered by conversations from fellow guests. The sushi is delicious and the selection is wide.

Refuses to serve tap water, refuses people to drink their own water. Service not the best

We have just had gyoza, sake maki, salmon and tuna deluxe through uber eats. It’s mandatory to buy a plastic bag for each of these dishes, but there was only one chopstick in the bag. It was a bad joke… Portions are very small, overpriced dishes don’t have anything extra - regular sushi without any speciality. It isn’t worth its money.

Beautiful and attractively decorated restaurant. Food is tasty and staff is friendly and active. Plates are removed quickly and drinks are kept well!

Ondanks de vele slechte reviews gaan eten bij Miso Sushi. Het klopt inderdaad dat op een drukke zaterdagavond veel bestellingen worden vergeten, maar toen wij dit aangaven bij de bediening gingen ze er netjes achteraan en kwamen de gemiste gerechten later. We waren daarnaast niet op de hoogte van het tijdconcept (2 uur), we waren helaas door onverwacht druk verkeer later aangekomen in het restaurant, waardoor we uiteindelijk een halfuur minder de tijd hadden om te bestellen. De sushi zelf was niet enórm slecht, maar ik heb weleens lekkerdere sushi gegeten. Een oké ervaring, niet per se voor herhaling vatbaar.

Finally ate sushi again and that was certainly a success at Miso! Have passed by several times before. I didn't necessarily feel invited, because the entrance and the whole place are located in a small shopping center. Finally ended up here, because there was still a lot of room here. We had a performance in the Oude Luxor in the evening, we were still a little worried about whether we would get there on time. Well, we were provided with food and drinks in no time and the dishes of the chosen all u can eat concept flew around our ears. The service is really fast, good and nice and the food is as you would expect from a sushi place: fresh & tasty. It is of course not the cheapest option for a quick bite, but you do get speed and quality for it. Next time we go to a performance in Rotterdam, I will join us again!

Had the fried chicken bowl. Friggin' delicious.

De sushi is van slechte kwaliteit (droog, leek of het al lang ergens lag) , waardoor we over zijn gegaan op de warme gerechten (die niet altijd warm waren). Ons bezoek hebben wij als een teleurstelling ervaren. Ook omdat als je bovenstaande ervaring deelt met het personeel er niks mee gedaan wordt.

Fastfood Tuna was horrible, never seen a fish look and taste like that They forgot my miso soup

All you can eat is worth a try! Huge menu to select from and it’s really tasty! My wife enjoyed so much her birthday dinner there 🙂

Het personeel helpt niet als er iets mis is. ze zijn meerdere gerechten vergeten die we hebben besteld. erg onbeleefd. en de vrouw die rr uit ziet als man is een misn kechba.

Had dinner here with the family last Saturday, never again, we all got sick from it!!! The entire household got food poisoning from this restaurant. This chain doesn't even want to meet us!! And say they can't do anything about it! RIDICULOUS. Never again!