Mr. SUSHI in Randwijck

Always great :) delicious fresh sushi

Mr Sushi has delicious sushi and the delivery is always good!

Good and tasty sushi, delivered quickly and neatly, Delft branch.

Ridiculous establishment. Ordered food, it’s been2 hours… still waiting… An option is to take yourself off from Thuisbezorg if you’re too busy. But I guess you’d rather make the money and have customers wait. Edit after giving 1 start review: Food was late for nearly 3 hours. But someone did call me, found out the issue, revealed order is mixed, sent it again… taking own initiative. Well did their best so thank you.

Amazing sushi! The fish was very fresh. Loved it and will definitely be ordering again soon!!

Super fast service, right on time. Delicious sushi!

Had to wait 2 hours for limp sushi

I have been ordering sushi from here for the last 5 years, it was pretty good at the beginning, even it was my default sushi place to go. But along this last year it has started losing quality. I honestly don't know the reason. For my last order (65€) it's safe to say not even edamame were ok. All rolls had weird taste, salmon texture was really bad, we even checked the ingredients list as we were not sure where some flavors were coming from. We even got a bit anxious to feel bad in the stomach. It is a shame such a nice place ended up like this, they lost a regular costumer today.

No service. And horrible food; Soggy edemame, untasty pokebowl, lousy sushi, horrible gyoza, worst ebi tempura ever. It took 1,5h for me to lose my patience and go take my order myself from the shop and my order was still not ready. It takes 10mins to prepare a sushi combo and after 1,5h they still needed another 10 mins to prepare. Stay away!!!

We ordered, and they said it was coming after we called after waiting an hour and a half. We then waited another hour, and when we called, they said it was coming, and they'd call back if we didn't. After 9:00 PM, we called ourselves, and they were closed. Now we have to leave without eating.

Ordered today before 20:00, it's 21:33 right now and still no food received...They are already closed, so we cannot even call them.....more than 40 euros worth of food that is most likely not even coming.... Thank you.

I ordered two meals tonight. We waited almost two hours. The food was cold, the spring rolls were burnt, and only one meal was delivered. The phone went straight to voicemail. So now I have cold, poorly made, and burnt food, which I paid a fortune for. WORTHLESS!

Very annoying. When you order they promise pickup at 2030. Then the confirmation comes to pickup at 2115. By then you paid and cannot cancel.

I order from here about every month for a substantial amount. The last four times, it's gone terribly wrong. The first time, I selected a delivery time of 7:00 PM for a work meeting, and the food arrived at 9:30. Part of it was missing, and no wasabi or soy sauce was delivered. After calling several times, they delivered the wasabi. But the meeting was over, and no food. Furthermore, the missing items weren't delivered. The employee said they'd take care of it next time. Today, I tried again to explain the situation in the description and asked to pay extra attention to the wasabi and soy sauce... The girl on the phone said, "I'll take care of it, I'll pack it myself." I just received the order again, and it didn't have any soy sauce or wasabi. If I call to complain again, I can send an email. It's ridiculous how this is being handled. It's a shame that this business has deteriorated so much for me, if this is the right solution for this company after four times of misconduct! I've lost a customer who regularly spends a lot of money with you!

Ordered from Mr. Chikin (same place). What a disgrace. Half an hour before the time of ordering, I received a message saying it was "on its way." After an hour, still nothing, and the place is 200 meters away. Someone down the street called to say my food had been delivered. The food was freezing cold. I called the scammer's place. I was told off, saying it was "between me and the delivery driver." A lot of back and forth arguing, he refused to bring new food, and of course, it was my fault. What a pathetic place!

Drama, waiting two hours for an order is unacceptable. Not worth the wait; better and faster service elsewhere.

Edamame was raw, avocado was brown, sushi tasted refrigerated.

No idea about the food, but a life-threatening delivery service on the road. Just keep driving and react aggressively when you honk

Normally I'm not someone who grabs reviews to complain, but mr Sushi has been given two chances to respond to a complaint, without a response, so here it is: 18.02 order confirmation 18.23 mail: order is on its way 19.24 still nothing received. Called the branch: Lady also thinks it's strange, calls the delivery person who says he keeps driving into the wrong street, but is almost there now 19.59 still nothing received, so call the branch. Calls the delivery person again: is really almost there now. Get a discount code as compensation. Don't think that will come in handy... 20:07 still nothing received. Call the branch again. Calls the delivery person again. The delivery person rings the doorbell now. I keep the branch on the line, look out the window: no delivery person, no bell, no food The branch puts me on hold again. After 4 minutes of not hearing anything, I hang up and start making sandwiches. 20.15 delivery person rings the doorbell. I ask what went wrong. I don't know what could be wrong. It's a bit later. The warm part of the meal is cold, the poke bowl has apparently already been pre-mixed. No idea what exactly happened to it on this world trip. What a bizarre experience.

We just got a sushi delivery. I will just throw it away because I think it’s just not safe to eat. Tuna smells very suspicious. Does not even smell like fish anymore. To say it was not fresh would be an understatement. Honestly, I never seen worse sushi in my whole life. It’s also disappointing that I wasted money just to throw away the food. Also on thuisbezorgt they have 4.2 stars reviews. Here 2.5 stars. Think about it.

We ordered sushi from here and we’ll just throw it away. All tuna rolls and sashimi are impossible to eat, like it spent a couple of months in a fridge. It even smells bad, does not smell like tuna anymore. It’s only good for a garbage can, 50 euros wasted

5 Stars – Our Go-To Sushi Spot! Mr. Sushi in Randwijk is our favorite local sushi place—we’re regulars about once a month! They offer a great selection of sushi, nigiri, rolls, and combo boxes, which are the best deals (and often come with a little bonus item!). We always pick up since it’s so close by, and it’s always ready on time—just use the app to schedule your pickup, especially since they can get busy. They’re consistently mindful of my sesame allergy, which we really appreciate. Most of the negative reviews seem to be delivery-related, so skip the wait and pick it up yourself. Is it ultra high-end sushi? No. But the quality, variety, and price make it perfect for a regular treat instead of just a luxury outing. One small wish: we’d love to see a simple bowl of steamed rice as an easy add-on!

Always very satisfied, but this time less so. Fan of the Soft shell dragon, but why suddenly you have to add so much chili powder that it just isn't tasty anymore and you can no longer taste the eel is a mystery to me. Such a shame!

Freshness of food more than doubtful.. Weird tuna color No taste And 1h40 between the time the order was validated and delivered?!

Delicious food and nice staff on the phone. Sushi came quickly

The food is really good. But I tried to order here several times via home delivery, where they had still not made my order after an hour and when it was delivered after 1.5 hours, my order for 1 dish had still not been made and then had to be delivered. Not worth ordering here because you will have to wait a long time for it.

Bizarrely bad sushi. Almost 2 hours delivery time for 24 pieces of sushi. Sushi was badly transported, was all mixed up and stuck together. Shrimp in the sushi were sticking out completely, tails were still on. Avocado in the sushi was brown. Not eaten, absolutely not recommended!! Waste of money.

We ordered twice, but none of them was a good experience. So we decided not to order again, even though we are in the same street with this restaurant. The order was delivered with many mistakes, and the taste of the food was below average.

Wrong delivery for the 2nd time, wrong box the first time, now no wasabi. We called and asked if it could still be delivered. The delivery person says it was included. Like we would lie about wasabi. No service at all. I got in the car and bought a tube of wasabi in the supermarket. The order was over 100.00 euros. They don't care. We will never order from here again!!!!

Normally very tasty sushi via their own website/app. Now I ordered at 6:48 PM and chose the option as quickly as possible... after ordering an email saying it would arrive at 8:20 PM... so I wanted to call to cancel it, but the phone automatically went to voicemail... so I had to wait until half past 8... and then still no sushi or an email that it was on its way. So I left a voicemail to cancel it... but very disappointed.

Delivery is completely messed up. I called to find out where the food is and they told you it was on its way. Just arrives 1.5 hours late and nothing, no compensation or excuses. Do not order/eat here!!

The Sushi is great. Waiting more than 2.5 hours for your sushi is really not normal. I really wonder if the fish still had to be caught. I like to order here because of the quality, but it is an absolute shame that such a business suffers from delivery...

We ordered the food delivery, the food never arrived. It should have arrived at 10pm but nothing. We waited outside for half an hour(the location is 3min away by bike). At 11pm the phone got a notification telling us that the food arrived but it never did. TOTAL SCAM

Ordered via just eat. The food didn't arrive, they didn't follow the instructions and they didn't answer the phone. Totally unreliable. We'll see if we can get a refund or if we lost 33€

Ordered 6:39 PM. Called at 8:15 PM but didn't answer. 8:00 PM an email that it is on its way. Now 9:45 PM it is still not there. This is already the second time. I will never order from here again!

There is a promotion going on on the Mr Sushi website where you will receive a free sushi roll of your choice after spending at least €30. It was not possible to order via the website and therefore not to enter the code for this promotion. After which we ordered via Uber Eats. When we contacted us by telephone, we were not helped very friendly and the employee was not very cooperative. We were referred by this employee to order via the website to take advantage of this promotion, while this was not possible on their site at the time. Very strange and not friendly help. Order took very long. Not surprising on New Year's Day, but strange that this branch could no longer be reached by telephone. So we had no idea what the status of our order was. Our order was only delivered after 2h30, exactly when we had given up hope and had already made our own food. The food was fine, not particularly tasty and the spring rolls in our order were soggy, which is a shame.

An absolute scam! If you’re ordering from uber eats, they go by the name Mr. chikin as well. They didn’t deliver in the agreed time and when I called to ask they said it would take 2 more hours (after already waiting for an hour) so I said I didn’t want it anymore and they said they would cancel the order. Another hour later they still deliver it (when I had already ordered from another place), and the delivery guy forced me to accept. I started to call the restaurant to complain and they just kept hanging up. I’ve already made a formal complain in uber eats and I expect for a full reimbursement

Had to wait 3 hours for the food. Not available by phone. Also missing part of the order. Finally drove to the tent. All that came out of that guy's mouth was "we're busy." Didn't get anything extra. What a great tent. Also paid delivery costs. WHAT A. JERK TENT

Very bad this, we waited all night for food. We called 11 times but answered 0 times and they simply clicked away 5 times. We still don't have any food and I don't know if we will still get it. We ordered at 6:24 PM and it is now 10:48 PM and we still have no food. In the end we just made our own food.

Had to wait over 2 hours for the food. You would think it would be good and fresh. Nevertheless, the gyozas were still cold. After waiting 2 hours I called and asked where the food was. MrSushi believed that the food was already on its way and would arrive any moment. It arrived 30 minutes later even though the company is a 9 minute drive from my house. Terribly long delivery time and that's because of a grumpy guy in a sweatsuit. RECOMMENDATION

Food was often late, waited more than 2 hours via Uber eats. They don't answer the phone when you call

Ordered via home delivery and did not receive order. Thuisbezorgd only provides a chatbot for assistance. By the way, it only said that it was "delivered" after 2 hours, while it said 35-55 minutes when ordering.

Actually, I don't even think it's worth that one star. Waiting 2 hours for a very mediocre price-quality meal. This really pisses me off. The reporting is also incorrect, for 1.5 hours it was claimed to be 'nearly there'. Ordered at 6 am, not delivered until 8 am, but casually reported that the order has now been delivered at 7.05 am. Worthless!

We ordered at 6:30 PM and at 8:30 PM we started wondering where the order was. After calling 5 times (and being pushed away), they finally answered and said that the order was just on its way. It was busier than they expected for a Tuesday. Then we waited again for the order and finally the order arrived at 10:00 PM!! It was not tasty and the (hot) dishes were cold. A real disappointment. We will never order from here again.

Ridiculous! It said it would be delivered in 30-40 minutes, but after 2 hours it wasn't even there. They weren't even recording at that time. They only answered at 9:30 PM and couldn't even contact the delivery person. When they contacted the delivery person after 10 minutes, they said he would be there in 10 minutes... Then the order was canceled because the sushi was intended for dinner... I will never order from here again and I advise against it for everyone. Don't go here!!!!

Says delivery in 30-40 minutes, but took more than 2.5 hours. In the end I ended up cancelling the order, 30 mins after the place was already closed. Also no one picks up the phone, goes to voicemail automatically, unbelievably bad service.

never order here again... I thought I'd try again, but it's just like Tamago frozen not fresh, seaweed aftertaste, rice mushy----- sushi point nearby is much better please save your money. 50 euros and throw half away.

Just not tasty. Quality very poor and not especially cheap. Loveless chain food. We don't go there anymore, even though we love sushi and it's close by.

The new winter special box was very popular, especially the Truffle Beef Roll . But the Sushi Sashimi and California Roll were also of good quality. Delivery as agreed. Okay, that took an hour and a half, but that was no problem.

Never order from this place, they will deliver hours late and don't even answer the phone so you don't even know if it's late or never arriving.

Not ordering, food 45 minutes late without any message, rude delivery person and people on the phone and sushi itself also of mediocre quality. Usually skeptical of negative reviews but all the reviews below are absolutely true

Tasty fresh sushi, friendly fast delivery, everything in good order.

A great meal for the whole family....and delivered with speed.

Waited more than 2 hours for the delivery person, called 4 times, the 4th time I was told that the delivery person could not find the address and went back to the restaurant.

1. My order was supposed to be ready for pick up at 7.30pm (according to thuisbezorgd). I arrived at 7.50pm and they told me it would only be ready at 8.30pm! 2. When I complained about this issue, the person in the kitchen was making fun of me rather than properly apologizing (the girl at the counter was respectful though) 3. I have tried Mr sushi in the past and food is nothing special considering the price. There is better options. 4. The guys in the kitchen are teenagers/early 20s just having fun. They are not respectful with clients in general, music is loud and they are just teasing each other. Friday night is just a party for them (probably this is why they are so delayed in preparing the orders). 5. By coincidence, the delivery guy almost hit me when I was on my bike. The guy was just having fun going on the wrong side of the bike path and going in zigzags with his bike. Hope the owners see my review and do something with this bad service as it is damaging their business.

Do not order here! We have been waiting for our order for over 2 hours. And it has been indicated for 45 minutes that the delivery person will be there any moment. Ridiculous!

Very dissatisfied staff saying one thing and doing another

I am very disappointed in Mr Sushi. I don't know what's going on there. I've had the experience a few times now that the order has been forgotten and I'm waiting for my food. Tonight we waited 2 hours for a pokebowl and 1 portion of gyoza. Had to call twice where it stays. When the order came I got burnt gyoza, cold and chewy. They did correct this by sending 2 portions again. I gave the delivery man the burnt gyoza to show his manager what they sell to a customer. When I just got outside, the delivery person just threw it on the ground next to the mailboxes. Really antisocial. I called, but couldn't get to the manager on the phone, he was too busy. What is also very strange is that I have saved a lot of points, so with 30 points you get a box c for free. Since I order often, I was almost finished with that. How surprised I am, in one case I have only saved 5 points. I've had it with Mr Sushi. Never come there again. THEY SAY IN A RESPONSE HOW ANNOYING THEY FIND IT AND THAT I SHOULD EMAIL IT, THEN THEY WILL SOLVE IT. NOWHERE, BUT NOWHERE, AN EMAIL ADDRESS TO BE FOUND. HOW SERIOUS AM I TAKEN? WAS ALWAYS A GOOD CUSTOMER.

Waited almost 2 hours for our order. Then ice-cold gyozas, rock-hard edamame beans and sushi stuck in a box. Worthless. I will never order from here again.

Nice food, just bad service. Food served without chopsticks.

Ordered around 40 sushi and received just one chopstick, called to ask if that was by mistake that they sent only one chopstick, but they state they look at total amount and then decide how many chopsticks to send 🤔 Sushi isn't great! I should have checked the reviews they are already too bad 😞

Personally, I would never order from here, as these delivery people are a danger on the road, and often drive like idiots past or near a school (Michiel de Ruyter) to deliver their stuff on time.

We waited 1 hour and 40 minutes for our order via Uber Eats; Called after 1 hour and 5 minutes and it would be there within 10/15 minutes. Called a second time after half an hour and then an unfriendly lady on the phone told me "that I can also come pick it up". Do not offer a service that you cannot provide if you have too few delivery people and certainly do not set the delivery time to 40-60 minutes. Just be honest, as a customer I can appreciate that much more.

never again! Paid almost €50 for a sushi box that really didn't taste good. Lots of rice with the sushi & the fish did not taste good! Tuna with tendons & blood vessels still running through it (still with sashimi!) The food is not made with love... I have often ordered from you, unfortunately not worth repeating

Sorry, but you'd better buy sushi from Albertheijn, sticky dry rice, no Japanese mayo on an Ebu roll, damn it. This is the NORDIEST sushi I have EVER eaten in my life!

What terrible service it has become! Have been ordering from Mr sushi monthly for years, but it has never been this bad. Waited 1.5 hours for the food and then forgot two sushi rolls; it was said 'we will bring it', but it never happened. Suspect that my order had been forgotten, but the girl on the phone takes the cake; so incredibly rude! Sad how mr sushi turned out!

Waited three hours and it was inedible. Too much rice, the salmon tasted very fishy and old. The sushi fell apart, was limp and wet. In short: waiting 3 hours and also receiving old, dirty sushi.

Love this place. Been ordering consistently for over 3 years and they deliver on time. Only once there was an error in our order and they fixed it right away. Good always tastes fresh, warm and delicious. My entire family would be upset if this place disappeared.

Good food quality at a reasonable price. Delivered at time and with a smile. Basically you get what you pay for.

Fast delivery, good food and staff👍👌

Very good service, delivered quickly, good hot food

Super sushi place. I order here regularly, always fresh sushi. The delivery is nice and fast. My favorite place to order sushi!

The worst sushi I’ve ever had. It got mold on it. Definitely don’t recommend eating in that place, unless you want to get stomach flu.

Something wrong with the fish, I felt very sick after eating it and had to puke a couple of times!!! Borderline food poisoning but I made it out fine

Worked at this place. Experienced mobbing. Food hygiene and safety was very poor. They forced me to come to work when I had COVID. Not reccomend. Owner is aggressive

Even uber eats say 46-60 min to delivery duration it took more than 2 hours. No update not able to reach to the restaurant!!!

Always been a loyal customer but the last time was also the last time! The rice was old and sour it was completely falling apart. Sushi was tasteless tempura soggy with oil. Not the quality I am used to. You have really lost your quality over the years.

Very tasty sushi and super fast delivery, definitely recommended!!

1 star is too much. Don't order here. I ordered through Uber Eats and waited an hour. No food, so I called, they said it was busy and the food will be on the way shortly. One hour later, still no food. The restaurant has been closed for an hour and is unreachable by phone. The order has been paid for and I received nothing so they basically stole my money.

Food is good. Service not great, we didn't received the soya sauce, wasabi and chop sticks

Delivery placed, nothing received but charged. Very bad service, we had to sort it out. Never order again! Scammers.

food was good it did take a long time before it got delivered, service was really poor the way the delivery boy came with the food was not gentle at all

The sushi looked fine, the other food was cold and dirty. Worst service you can imagine. I wouldn't eat there again anytime soon.

This really gets a big 1. I can't say anything about the food because we haven't received it after almost 2 hours of waiting and they close in 45 minutes. When you call you get no answer and it seems as if they have now thrown the phone completely out. Really lousy customer service. So know what you're getting into. Perhaps it is due to Sunday crowds, but please let us know that it will take a little longer.

You can certainly order, deliver it! If you order, it is better to do so a month in advance because then they might arrive

Order via Uber Eats, shrimp croquettes were completely burnt, the Shrimp tempura were cold and the sushi was tough, no mayonnaise in the sushi and rice was very sticky, the sushi was not well distributed and the avocado was brownish.

I got a pokebowl today and for me it really is the best pokebowl you can get in Amstelveen. I've always been a big fan of their pokebowl and now a review!!!

Ordered sushi, but as can be seen in the photo, the tuna is just gray and the salmon is very slippery and tough. According to Mr. Sushi, the fish is tested every day and this is how it should be. This sushi is certainly not fresh and has been here for a few days. NEVER AGAIN MR SUSHI. TERRIBLE SERVICE AND FOOD. DO NOT ORDER HERE. Manager was also not present

Terrible sushi’s ever eaten, full of rice, even inside the rolls

There is no way to eat on site and there are no drinks!

Delicious affordable sushi! The crispy chicken roll is especially recommended, new regular customer!

Delivered my food in the speed of light. Sushi is delicious, and now my day is so much better. Faith in humanity restored. Rating 10/10

Gone downhill severely this past year. Walked in to order and the aura is misereable. Arranged to collect, of course they were late, and even wanted to argue about how many minutes late they were. Don't order anything apart from sushi, the microwave is their second best friend. I will not be back, they lost a regular customer today, time to find someone who cares about their business.

Fresh and very tasty, fast delivery!

Stingiest pokebowl I've ever eaten in my life

Very very bad. Received sushi that was ice cold and dirty. I immediately called to say that it was very bad, but all they said was a discount on a next order. Really a joke!!! So don't order here. Good evening

Incredibly bad. The sushi was incredibly hard. Almost certain that the sushi was already made a few days ago and put in the refrigerator. Seemed like you were chewing on a frozen rock. Everything was thrown away immediately. In addition, the wrong order was initially delivered, which meant that everything took longer than necessary. Never order again!

A place where you can take away.

Unbelievable... waited 130 minutes for my food, in the meantime I fainted from hunger (they also no longer answer the phone if you have called the same number a few times). Last time I was told again: staff shortage. Either limit your menu to fewer types of sushi, or recruit your staff differently OR provide a more realistic delivery timeframe. Then I could at least have canceled my order and gotten my food elsewhere. Last time I order here. Too bad, because food is fine, but logistically it's a sick disaster. I wish them good luck and more staff, hope things will get better one day.

Waiting 2 hours for your order is really worthless and the quality is mediocre! Never again