MuseumCafé - Zaans Museum in Wijk 16 Zaandam Noord

A very rude and disrespectful situation occurred when we finished our tour and before leaving the village. We went to this restaurant or rest stop to use the restroom. Entrance was for cash, not free. The restrooms were dirty, and there was only one box of soap available. There were no hooks to hang scarves or bags. We entered at 5:30, and no one told us that the station or center would close in half an hour. My daughter, my young son, and I entered the bathroom. Unfortunately, I had taken off my hijab and jacket, and I was only wearing my sweatshirt and pants. Suddenly, the station manager entered the women’s bathroom, opened the door, and without permission, started shouting at us, “Come on, come on, quickly, we’re going to close the station.” The station’s actual working hours had ended. I started shouting at him and warning him to leave. “It is not permissible to enter the women’s bathroom directly without permission, even if we were late to leave.” It was the station’s closing time, and they were supposed to inform us of its closing half an hour before that. He should have sent a woman to warn the patrons. Inside the bathroom, so that they would raid the place, I started to perform ablution, and they did not like that, under the excuse that this is a bathroom and not a place for showering. Indeed, ignorance and lack of intelligence are a disaster, but I completed my ablution because it is my right, since I paid money to use this facility, to use it according to my need, and since it does not conflict with the place, and you cannot prevent me, God is sufficient for me, and He is the best Disposer of affairs. God is sufficient for me, and He is the best Disposer of affairs.

Very bad workers, make no sense to order something

It's a nice place to relax after exploring. There's also a restroom inside.

⭐ Very Disappointing Experience – Not About the Food, But About Humanity I had a very bad experience at this place — not regarding the food or service in general, but specifically related to the ethics and humanity of a person who appeared to be the manager. My elderly mother, who suffers from diabetes, urgently needed to use the bathroom. Unfortunately, he categorically refused to let her use it simply because "the bathroom is for guests only." When I offered to order something just so she could use the bathroom, he still refused and claimed the bathroom was "closed." I have always known the Dutch to be kind and understanding people, but the cold and inhumane attitude of this individual truly shocked and angered me. It’s very unfortunate when basic compassion is denied, especially to someone in genuine need.

€1 for toilet €15 for one hour parking Nothing special here of few windmills, so regret to drive all the way to come, waste of our time

Nice service, tasty coffee. I recommend it

Just had a cup of coffee. The coffee was very good and reasonably priced. Including this price, I could also go to the toilet. All staff were friendly.

I have lived the last 6.5 years in Europe. The MuseumCafé had the best apple crumble cake I had all these years. And a view to match it too. Can't recommend it enough!!!

Museum Cafe is located in the Zaans museum area. Provides a variety of coffee, chocolate and tea drinks and others. Also provides various bakeries and cookies. I ordered Caramel Machiato, and cheese bread. The prices are very affordable, the service is very friendly. Dine-in and take away services are available.

I must rate the service as 2 stars. The barista completely disregarded me when I asked for takeaway cups, pretending I was not there. The person taking orders was very kind, which is the only reason I am not giving 1 star. To the barista, please be kind and do not vent your frustrations on guests. We are simply there to have a pleasant experience.

I quite liked their Dutch mini pancakes. The cappuccino was decent and was served with cookies.

The service is slow, the ice cream is just terrible. Toilet costs 1€

They are unpleasant and rude to customers. During our visit on 3/8/2024 at 2:30 p.m., we ordered 3x Applecrumble, 2x coffee and 1x soft drink. Immediately after eating, the wife and daughter went to the toilet, and in the meantime, the blonde lady with glasses kicked us out with the other daughter, saying that we should go for fresh air, that we can sleep elsewhere. We haven't experienced that yet, shame.

A good place to have a coffee next to the parking lot. It is clean and spacious.

Nice location but service very slow with insufficient staff for the number of customers at lunchtime. We had to chase up sandwiches and a smoothie after nearly 40 minutes and found they lost our order. They did give us an extra tea for waiting otherwise it’d be one star. Pity, could be a lot better run

For coffee and croissants it's good. Special mention for the staff, he is very polite.

We took a brief break here before returning to Amsterdam on our tour bus. The staff were friendly and accommodating.

Ill-mannered and rude. Watery coffee, terrible hot chocolate. There was nothing to eat other than a few more or less pies. I bought a brownie that was pure sugar with a hot chocolate that was from a can, also watery, and as I was starving, I went to eat some of those artisanal savory cookies bought at the local tourist spot, and I was even reprimanded as if I had brought lunch (detail, the kitchen was closed). They even charge to use the toilet. They have no idea how to treat tourists. Different from all the places I visited in the Netherlands.

Use the bathroom before this stop. The snack is really bad, as is the service. People with the look of few friends, unlike anything we have experienced so far. Due to the complete lack of options, we ordered a hot chocolate, horrible, a cappuccino, watery and a brownie, super sweet, so we took a typical cookie that we bought at another stop, and they didn't allow us to eat it, even though we had bought the items above, from poor quality. The only good thing is the view.

The coffee shop in the museum is the only place with a toilet in this area. It costs 1 euro to use the toilet, but if you buy any meal, coffee, or cola, you can use it for free with your receipt, and there is no limit to the number of times. 1 cup of coffee 2.9.

They charge €1 to go to the bathroom, it is a complete SCAM

The hot chocolate was not good, it was brown sugary water. The cappuccino was just water with foam. With the ticket you can enter the toilet without extra payment.

Sorry, but they do have a good coffee machine at the Walvis takeaway counter... Don't tell anyone else, you can also sit outside. The parking lot could be paved with gas for all that money coming in. Just make 1 entrance and parking card and toilet, a fixed amount without all that hassle with pin here, not there, and then again. The perfume they sell in the store smells nice, but unfortunately it leaves yellow stains on your clothes....

Wow! This cafe is awesome. Big portion, reasonable price (actually cheaper than nearby restaurants), very vegetarian-friendly (half of the menu is vegetarian!), and of course very tasty. The drink selection was big from soda, lemonade to coffee The only downside is lack of air flow. It felt a bit stagnant inside

delightful lunch and pleasant service. portion size was hearty; very value for money.