My Cup of Cake in Rokkeveen

Only open at 8:30 on Saturday...ridiculous for a bakery. There were already several people waiting outside at 8:00. I went elsewhere to get our bread. It's strange that no one from management is pushing for an earlier opening.

The other day, I just wanted to pick up a croissant for my son. Something small, something simple. What did I get? A visibly grumpy and irritated employee before anything had even been said. I politely pointed to the croissant I wanted because the other one looked dark and dry. Then I was met with a deep sigh and an irritated shake of the head. Excuse me? Because I'd rather choose the item I'm paying for myself? When I brought this up, I was told in a snappy tone that "they're all the same and come in fresh." I finally told her she could keep the croissant and asked for a refund. That's simply not how you treat people. A little decency and customer service don't seem too much to ask. Dear employee: If you're so visibly unwilling to help customers, I wonder if working in a store is the right place for you. Perhaps you're too old to work in a store by now. A smile and some common sense cost nothing. To the manager: Please address this with your employee. This kind of workplace behavior is not only unprofessional but also detrimental to your business. Customers come for a pleasant experience, not to be yelled at. This happened on Monday morning, February 23, at 11:20 AM.

Loved this bakery. The pastries we had were very fresh and delicious. The staff is very nice and the coffee they serve was very delicious.

The food and drinks are fine. They are quite affordable. The staff is friendly and helpful. The room sounds hollow, causing the music to echo, which is unpleasant, and it seems/sounds very crowded when there are only a few people sitting there. However, more attention should be paid to keeping the seating, tables, and floors clean. Sometimes they are too dirty to sit in. Crumbs and drink residue are everywhere.

Had 2 cakes delivered to a company. I was told that they were exquisite.