New York Pizza in Wijk 00 Veldhoven

We ordered two pizzas here via Thuisbezorgd: a Buffalo Chicken and a Brooklyn Style with extra shawarma and gorgonzola. The normal value of the pizzas alone was well over €40, so you are entitled to expect something in return. Unfortunately, both pizzas were very sparsely topped and the dough was quite tough. To be honest, we are not at all used to this from New York Pizza; we haven't had these kinds of experiences at other branches. A bad order can happen once in a while, of course, but it was the handling of it afterwards that surprised us. We filed a complaint, and subsequently, we were told by central customer service that, according to their information, the Veldhoven branch had already been in contact with us. That simply did not happen: no email, no phone call, and no voicemail. We even checked our inbox, spam, and other folders again. After that, the complaint was submitted to Veldhoven several times again, but even then, there was no response. As a result, you get the feeling that a serious complaint simply isn't a priority here. Perhaps the fact that it is a franchise location plays a role; I don't know. But as far as I'm concerned, the person in charge here should really ask themselves what kind of impression this leaves. If you stand behind your product and your business, you take a complaint seriously and don't make a customer chase a response multiple times. Precisely because we are not used to this from New York Pizza as a chain, this location stands out particularly negatively to us. In any case, we will not be ordering from here again.

I ordered pizza 1h ago , for e set time to work and i dont eat because my break/pause was finished. No sense setting time if they dont do it properly.

Waited 1 hour for my pizza to arrive. It came in cold and tough.

The Loaded Pepperoni is a Total rip off. Nothing close to the advertised image.

I ordered the hot honey sticky Korean chicken, but there was very little sauce on it; it was basically just chicken pieces and nothing more. Such a shame.

Super good and fast service from a really friendly team. The pizza was delicious, almost like I always make it myself 😍. Keep up the good work!!

Good food, good service, and your order always arrives quickly. It's just a shame there's no tracker.

Always delicious pizzas, nice and hot and ready quickly

I thought the Buffalo chicken always came with pulled chicken. The chicken clearly flew over the top. I placed a large order online and went to pick it up after half an hour. The order was ready. The staff was okay.

Just now, one of those NYP teenagers zoomed past me on my bike on his moped with a yellow license plate on the bike path in a built-up area. At the Van Hoofflaan-Bossebaan traffic light, I told him he needed to ride on the road. His reply: “I’m allowed to do this. I’m allowed to do everything.” NYP delivery drivers are life-threatening on the bike path with their silent mopeds. I’m never ordering pizza here again.

Very little chicken with the pizzas. It also turns out they forgot the pesto on the “pesto bun”. Too bad.

They marked the order as delivered by thuisbezorgtta before actually delivering it. A terrible business with terrible working principles.

I'm really disappointed with what I received. I ordered a mini calzone, and as you can see in the picture, it doesn’t match what’s shown on your website and what I received days ago. The hotdogs were supposed to arrive with sauce, and the calzone—if you can even call it that—had most of the cheese on the outside instead of inside. I understand this might have been one of the last orders of the day, but please respect your customers. We’re paying for a certain level of quality. If this isn’t something you're willing to stand behind, then maybe it’s time to reconsider offering it. No one is forcing you to do this, but if you do, please do it properly.

I tried the new Korean Chicken Pizza and it was absolutely delicious!

not tasty, expensive, long waiting time

The staff consisted of guys in shorts (hygiene?) who were quite busy telling each other how much they'd had to drink. I left with the correct number of boxes but hadn't checked the contents and ended up with the wrong pizza. I just left it at that.

Lots of "hanging out" teenagers around the entrance, but atmospheric and friendly youth.

Pizza cutting needs to improve. Staff was friendly and accommodating. Speed could be better. Tasty as far as pizzas go - better than the alternatives in the area.

Requested home delivery and the pizza was nice. However, it took much longer to arrive.

Loaded pepperoni has the same amount of pepperoni as the double pepperoni, ordered both and you could see no difference. And definitely not according to the picture. Disappointed children. This is the 2nd time I feel like I've been ripped off here, there won't be a 3rd time.

I prefer New York Pizza to the other franchises in town. However, i need to complain about the recent menu changes they have made. They used to carry the double pepperoni pizza which used to have a good amount of pepperoni on it. Then they introduced a loaded pepperoni pizza which was supposed to have more pepperoni (from the corresponding picture and text) on it for a more expensive price. In reality (I ordered the loaded today) this was not the case. The loaded costs more but has much less pepperoni on it than the double. They have removed the double from the menu and now only carry the loaded pepperoni. So at the end of the day you pay more for less! Not cool! Very misleading! False advertising!

It's a good thing They have good food and deliver on time Then you won't hear me complaining Recommended!!!

Extremely bad experience, it is a piece of dry bread - not pizza. Avoid it.

Wow, I didn't know you could get so sick after eating pizza. Total food poisoning, got the triple meat deluxe for 18.50 last night and it actually started half an hour after the pizza. Vomiting all night and still no sleep, be careful!

The delivery person was very sweet but that was really the only good thing about it. Found two hairs in two different pizzas and my pizza had a big, black, charred piece of pepperoni or something on it, just thrown over it like it was a joke. The pizzas also smelled really bad and didn't taste much better. I also got a stomach ache afterwards. Definitely not worth it. I will never order from here again bro.

My go-to pizza. I like New-York pizza better than Domino's. I never head issues. Everything is delicious from buffalo wings to pizza toppings and especially the crust. I always recommend to others.

Waited two hours for cold pizza. Taste was good but as cold as a polar bear. The telephone conversation was rather curt. In short, a measly 3

Pizza is alright, decent for the price but not very tasty. I've ordered here four times now, and the pizza is never cut all the way. You need new pizza cutters.

Very poor delivery service from Veldhoven branch, or rather no delivery to Waalre

Be prepared to wait forever when you order with them. Pizza is not great either! I ordered at 5.50pm today and I'm still waiting for my order after more than 1.5 hours. Even if I walked to the place I'd have had multiple good restaurants nearby to eat whatever I wanted AND came back home in this time! Very bad service. Never ordering with NY pizza again!

Не знаю как на вкус сейчас сижу жду ну молодые пацаны приготавливают без перчаток это минус тут вроде уютно мммм увидим что дальше будет.

Pizza besteld, moest een uur wachten en kwam koud aan, gebeld en is keurig opgelost met een nieuwe snel bezorgde pizza! Over het algemeen lekkere pizza's.

Erg behulpzaam! Lekkere pizza, je vragen worden serieus genomen! Nog steeds fantastisch!

Niet lekker voor mensen die van 'italiaanse' pizzas houden. Zelfs niet met de Italiaanse bodem. Niet voor herhaling vatbaar.

Vroeger echt super goede pizza's. Laatste half jaar heel veel olie op de pizza, bah

Goede service bij nyp Veldhoven! Pizza was niet compleet, na telefoontje 20 minuten later wel de juiste pizza.

Great location ! Delivery is fast and the pizzas are great

Gisteren via Ubereats een pizza besteld (lees om 18:40 besteld, 19:55 bezorgd). Aangegeven tijd was 30 minuten, eerste 3x werd er niet opgenomen. 4e keer nam de ongeïnteresseerde Pip op, had er duidelijk geen zin in en was volgens mij nog aan het bijkomen van een avondje stappen. Pizza bedekt met een laag olie, gewoon ronduit ranzig

Good service but the pizza its not very good. But the chicken wings are very tasty.

Always a savior when everything is closed in Veldhoven! Great pizza as usual !

The best vegan pizza ever, dough is incredible and similar to napoletana pizza. Quick delivery and good vegan ingredients. Minus - Please read comments if we write something while ordering via Thuisbezorgd, because I asked a few last times to have pizza without onion or something else and you gave me onion anyway :(

Nice pizza, only take away or delivery available.

De zaak zelf is leuk ingericht. Het is een open keuken dus je kan meekijken hoe de bestellingen worden klaargemaakt. Alleen afhalen of bezorgen want veel zitruimte is er niet.

Staan we op de parkeerplaats van de jumbo om boodschappen te doen. We zijn al laat, we hebben trek maar moeten eerst eten kopen. Komt er een jongeman van New York pizza aangelopen met 3 pizza’s. “Alstjeblieft” zegt ie “ hebben iets verkeerd gedaan, met een bestelling. En weggooien is ook zonde…” Top, top, top! Wat een verassing. Complimenten voor New York pizza in Veldhoven.

De vegan opties zijn erg lekker, vooral de pizza shoarma. De pizza's zijn altijd goed belegd (zeker in vergelijking met concurrenten) Bezorging is over het algemeen erg goed (op tijd) en de pizza's zijn soms nog heerlijk warm. Al meerdere keren besteld en we zullen zeker nog vaker terugkomen.

Blijft de lekkerste pizza. Wel prijziger dan de concurrent..

Really don't know why New York Pizza doesn't have 5 stars. We are always so impressed with how fast they manage to get our pizza all the way from New York to our house. They must use a Concord? The pizza is always top quality and the menu variety is always exciting. Further, the gluten free and vegan options are incredible to have as a choice!

Pizza was Ok in taste but was delivered cold. Delivery took a little longer than expected.

Sinds de "nieuwe eigenaar" wordt er ander goedkoper deeg gebruikt. Hierdoor is de bodem slap en week. Het karakter en de ervaring van de echte NewYork pizza is hiermee volledig teniet gedaan.

Goede service en vriendelijke personeel

Personal, nu mi-a plăcut pizza, am mai dat și 10 euro pe o pizza.

Vriendelijke medewerkers en goede aanbiedingen! Pizza's altijd goed!

Heerlijke 🍕 Veel keus en de smaak is perfect

Lekkere pizza's. Ze belde op dat de bezorging wat later was dan normaal. Geweldige service!

Lekkere pizza's maar de bodem was weer erg nat

Sinds 2 weken blijkbaar een nieuwe eigenaar(s) 2 broers. Van de vorige eigenaar hadden we nog n tegoedje staan omdat de laatste levering niet geheel naar wens was. Nieuwe eigenaar wist hier niets van. Stond niets van in het systeem. Niettemin binnen enkele seconden perfect opgelost bij deze nieuwe bestelling. Zonder nadenken of discussie. Chappeau ! Erg klantvriendelijk. New York Pizza Burg, van Hoofflaan n dikke 10 Ga zo door jongens. Wij blijven klant. En o ja, Pizza's zijn ruim binnen de gestelde tijd netjes en vriendelijk bezorgd. En....waar het om gaat, heerlijk en lekker warm.

Had to order food from here because my food took nearly 3 hours to arrive from a rude takeaway who said i should be more understanding as everywhere is more busy yet New York Pizza have outdone themselves and proven near the same distance from where i live food can be deliver in a hour or less I high recommend them

Lekkere pizza, ondanks de drukte snel onze pizza.

Professionele en snelle service Wereldklasse kwaliteit pizza's

Aangezien jullie samen werken met maradonnie wat denk je van een actie als 2 pizza's voor een donnie.

Miejsce na odpoczynek po pracy na dobre jedzenie i picie

Veel lekkerder dan domino’s en nyp in Eindhoven.