SHABU SHABU Rotterdam Zuid in IJsselmonde

Het is echt vreselijk en we zijn niet verwend. Niet te bikken! Geen 1 gerecht. Zelfs de Gyoza komt niet fatsoenlijk uit de frituur.

Een teleurstellende avond met ons gezin. Op de website van deze vestiging geven ze aan een Summerdeal te hebben waarbij je voor 7,50 pp ook drinken kunt toevoegen aan het All You Can Eat concept. Hier wist niemand iets van af en uiteindelijk een verhaal dat deze actie nog niet was ingesteld bij deze vestiging en het allemaal aan het hoofdkantoor lag. Personeel brengt ongeïnteresseerd de gerechtjes aan tafel. Lege bakjes blijven heel lang staan en worden slechts af en toe opgehaald. Sommige bestelde gerechten worden helemaal niet gebracht. Warme gerechtjes komen koud of lauw aan. En sommige gerechtjes komen niet eens in de buurt van de foto’s op de menu kaart. Het dessert buffet was nagenoeg leeg. Lege ijsbakken. Kortom een aanfluiting voor een hoop geld. In het verleden altijd prima hier gegeten met prima service. Zal ongetwijfeld wel weer aan personeels tekorten komen. Voor ons de laatste keer hier.

I was here last week but what struck me was that the service seemed as if they did not want to work here at this place, no tasty food heard, no eye contact, the food was reasonable, it tasted like it came from the freezer.

The food is very tasty as always. On a Saturday it sometimes happens that the order (which can be done every 10 minutes) is skipped and the items do not arrive. Sometimes on such a busy day it takes a little longer for the dishes to be served, which is understandable. The atmosphere is great and Shabu is definitely worth repeating.

Always fun with a group of friends.

The food was so delicious, I will definitely come here more often and everyone is so happy and cheerful, so I will definitely come back here with my family

We enjoyed it here with some friends, everything was fresh. Fast and friendly service!

Ordered something for the third time and all three times something was wrong. I paid promptly and waited...waiting time 35 minutes, well...it could certainly be longer, I know that...if it were an hour it would suck, but yes, everyone works hard there. After two hours still nothing, that was really beyond the limit of waiting for the food..., not accepted...! Well, I also called after 1.5 hours, so it took me over 40 minutes to get someone on the line. Well I got someone on the phone and what happened... he just put me on hold for 18 minutes. Now I call from another phone and once again I got someone on the line who had to put me through again... final score no food... and now I have to do my best to get my money back. Actually, the whole treatment, nonchalance and course of events was not nice. And then I kept it very neat here. The moment I was going to order I gave it a chance after an earlier debacle, well... this was really the last time...

After 2 hours of shabu to go Rotterdam South. Nothing has been delivered yet and it says online that it has been delivered. I have also paid via ideal. They don't answer either!

Went here for dinner a while ago, but it was not nice at all. 1. When we entered we were waiting, a man (probably the owner) was looking at his phone and there was no greeting. I told him that the two of us were coming to eat and he immediately said; "Wait for my staff." No more or less. As if it is a huge effort to designate a table yourself? 2. We were seated and had ordered 2 rounds via the tablet, when suddenly a 3rd round of drinks came to the table that we had not ordered. (According to the tablet). I then walked to staff and they did little with it, the sushi was taken off the table and that was it, but the extra costs remained. Later I spoke to the same man again as in point 1 who was still looking at his phone, I explained it and got an attitude from this man and again I had to go to staff. He clearly didn't want to do anything himself. I eventually found a woman (I think the manager) and she helped us with the receipt and the other costs that were on it due to the order that we had not made. 3. Another new order arrived at our table, so I went back to the same woman to explain and tell her and she did her best to help us. While I was away that man (the owner?) stood at our table and accused us of doing it ourselves and he ordered!! almost to show the phone that we hadn't even touched the entire time this was happening. Nothing was compensated afterwards. Unfriendly, that's not how you treat your guests. Didn't have a nice experience from start to finish. This ruins the whole experience.

Food was good, only if you ask for fries you have to ask for them several times before you get them.

Everything was okay. It's quite massive. Not very pleasant for us. Service, okay, not really warm welcome but you get your food.

beautiful location, will definitely come back more often. The food was great. Sushi tastes fresh. Enough for those who want something. Employees and managers are funny and there for a genuine experience. Give everyone a dinner like this! A regular customer 🫶🏻🫶🏻

it was a pleasant dinner, top service. Employees are customer friendly, enthusiastic and top desserts. Definitely come back more often and recommend it to everyone!

A very cozy atmosphere, good food and a wide choice. Very friendly staff, definitely recommended!!!!

I came here with my girlfriend. We had a delicious meal. Service was very good, friendly help. Everything was on the table on time. I am very satisfied and will definitely come here again!!

I have always enjoyed eating here, now the menu has recently changed and I don't like it anymore. I've never had such a bad meal there. Very unfortunate. I hope that one day the menu will go back to the old one. I won't go here again.

Not fun at Shabu Shabu at this restaurant, the service was cold and chilly and the man who took us to the table was very unfriendly and did not even let you finish talking, there was no consultation between the staff because I had asked for the bill. I got it 3 times. Furthermore, I sat with my coat over my legs because it was so cold in the restaurant that you did not enjoy sitting there. After paying, we walked outside and were chased by the staff to ask if we had paid. They will never see us there again.

Abnormally bad service here! Especially the guy who answers the phone! Really really bad! Not recommended! You'd better go to the one in town

Geachte manager van Shabu To Go, Wij willen graag een klacht indienen over een vervelende ervaring. De manager heeft zich zeer onprofessioneel en ongepast gedragen. Wij hebben meerdere keren eten besteld, maar helaas werd het steeds in een onacceptabele staat geleverd, wat niet voldoet aan de verwachtingen voor een dergelijke bestelling. Recent hadden wij een bestelling van bijna 1000 euro, maar toen het eten werd bezorgd, was het volledig omgekeerd, en het leek op een rommelige en verwaarloosde levering. Tot overmaat van ramp kregen wij een onbeschoft antwoord van de bezorger, die ons beschuldigde van zeuren. Dit gedrag is absoluut niet te tolereren, en het is duidelijk dat er behoefte is aan personeel dat serieus en netjes het eten bezorgt. Klanttevredenheid zou voor u prioriteit moeten zijn, en wij hopen dat u dit probleem serieus neemt en de nodige stappen onderneemt om ervoor te zorgen dat dergelijke incidenten niet meer plaatsvinden. Wij verzoeken u vriendelijk om de zaak snel op te lossen. Wij hopen dat u begrijpt dat we dit niet als een kleine zaak beschouwen.

Service was okay, atmosphere too, food was delicious, if you want a stomach ache you should go here. For me 1 star but actually 0.

Bad service and takes F'n long!

The food was delicious. Staff was very unfriendly. Atmosphere was okay as you expect from Shabu.

Nice location and good atmosphere. However, the salmon tuna sushi and rice were not fresh in my opinion and I think the fish from the freezer...at least that's how they tasted to me and that for around €37! Otherwise, tell me the fish isn't fresh, if so, so I can order something else and lower the price immediately. Too bad

Very tasty food and a warm welcome. Very clean and tidy, toilets were hygienic and smelled very fresh Big 10.

Sometimes things go wrong with the order.

I had a not so nice experience at Shabu last Friday. I have a milk intolerance and on the website they seem very allergen friendly. We ate with 8 people at 2 tables. This is very confusing to me. Usually at other sushi restaurants I get a different card or QR code and it is served separately or with a sticker on the plate so that I know where I stand. The manager spoke to me and indicated that this was not possible, there were 400 people and for this reason he could not and did not want to take this into account. Because of this I missed the 1st round, everything came in and I didn't see the difference. She didn't even serve per table. Then everyone had to ask the same questions: what did you order, what is this? I don't like going out to eat like this and certainly not to this specific Shabu restaurant again. Allergen friendly or the statement 'let us know' does not apply here. Very unfortunate. I have not been to other Shabu businesses, but it may of course be possible that different management makes it possible here. The map also shows which allergens are contained in which. This is nice. I just didn't know what was served at which table.

Delicious Sushi, fresh and fast

Unfortunately lukewarm food, reported and received new ones and again lukewarm. Service was good, atmosphere is good but the quality of the food has deteriorated greatly. Unfortunately, we will skip this location from now on.

I love the place :D Definitely the best place I've been to. The food is delicious and the service is impeccable. Clean, tidy and cozy. I can only recommend it to everyone.

Tasty Sushi and dishes. Friendly service. 1 of the better sushi restaurants in Rotterdam. Recommended!

Good service, sweet servers and fast delivery of the food and great sushi, I will definitely come back here!

Cozy atmosphere. Tasty squid and shushi and nice employees. Highly recommended🥰

Tasty food. The service is great, instagram worthy sushi definitely recommended!!!

We love the place. Workers are friendly, service are precise and fast. The food was delicius as it should be. Everyone who can should visit the place i guarantee no one gonna regret

A very nice restaurant, delicious sushi

Unfriendly atmosphere, unfriendly manager, staff with few words and (I thought I saw) little self-confidence, with the exception of one cheerful waiter. Food was OK, but really less good compared to other Shabu Shabu branches. Tiny dessert buffet with minimal choice. Not recommended.

The food was delicious and the place is very nice, we were there at a very busy time so they took a while to bring the order and they brought the wrong dishes. Their system is all you can eat and it is recommended to reserve in advance.

Young staff, for whom service is not a priority, ask if we can give something: "Can you give me that plate?" while she could also walk to the other side of the table. Behind the counter unashamedly eating for customers, looking out of the tent, almost throwing food on the table in front of you without saying anything, bit of a food bar vibes. No toilet paper in either toilet and the floor is sticky!

Expensive food with a meager little dessert section. They can lower the price.

Excellent Sushi, friendly staff and great atmosphere

One of the best sushis in the country. Here you can eat until your stomach aches :)

Very nice staff, very friendly and always helped quickly. Food is very tasty.

Food becomes a little less tasty every year

Reasonable food, but very expensive! 39 euros for a 12-year-old child... I think price-quality is insufficient.

Food was good but not really very good. Service was a little less and the atmosphere was basically nowhere to be found.

Excellent and cozy restaurant Service went wrong a few times, dishes were served that we had not ordered.

Despite the enormous crowds, the food was fast and very tasty. The meat dishes were also deliciously prepared.

Not nice acoustics. Lots of noise.

Large and spacious… a child-friendly place. The service was top notch, the staff who served us were friendly and nice to the kids

Food is okay and the service is very friendly 👍

They should have explained how it works

Delicious meal with friends, nice service.

Great atmosphere, tasty food, friendly staff. I would recommend this place.

Sushis taste good, many variations.

Just standard food shed. Can't be happier with this concept and this location. Loveless and tasteless evening out for dinner with colleagues. Impersonal staff, do not radiate pleasure or hospitality. They don't just put down signs and take them down.

Service was very impolite and rude, not at all concerned with the guest but more with themselves. I also suffer from stomach pain after eating. And that for 100 euros. not to be repeated

Shabu Shabu has had its best days! And certainly for the price you pay. Our first order did not go through properly, so we ordered again. No second round either, so ordered the old way, paper and pen. Staff walks around disinterestedly, not looking around to see if people want to order something to drink. Place the items on the table like this, not even a please or an enjoy your meal. Sushi was okay but the hot items were inedible, tasteless and lukewarm. As if they had heated it up in the microwave. Last time Shabu for me!

If you want to be helped very well by the right hostess, pay close attention to Kenzy. Girl you are the best!

Delicious food. The first time for us, so an unknown concept. You do need a mobile phone to order.

We visited this place at the first time and were really surprised. We moved to Netherlands one year ago and for this time it was the first sushi which we really like! The rice was fresh and very tasty, good felt fish inside and perfect beef steak with the sauce suits to it much more than traditional. The conception “all you can eat” is very nice, for this money we ate more than enough. My wife even hasn’t powers to go to dessert so I made photo, for her it was paradise , cookies fruits and really tasty ice cream, the same we tasted just one time in Italy. As usual we don’t make reviews but stuff was so kind so we couldn’t do not say them thanks So we wish everyone to visit this place, especially if you want to eat really good sushi which so difficult to find in Netherlands

Please note, this review might seem strange, as the sushi itself is NOT judged (I don't like any seafood). Besides the paid steak option (not worth it), all non-seafood dishes are quite tasty. Beef in the various dishes are tender enough to be called impressive (unlike most all you can eat leather quality). Other options like chicken or veggies are equally tasty. Combined with the relatively quick service for each round (easily ordered on your phone), you'll leave this place with an extremely full belly in no time.

What disgusting sushi, little choice and almost only sushi with surimi. The only thing that was tasty was the grilled salmon. not to be repeated

Everything was good. Food delicious. Service was ok. Minus point is that not everything is halal, only the chicken.

All employees have the same hair

Als aller eerste wil ik beginnen dat de service van deze vestiging van Shabu Shabu erg matig is, de service van de mederwerkers is laks en niet serieus genomen te worden. Er miste gerechten en drankjes werden niet correct aangeslagen waardoor je meerdermaals drinken moest bestellen tot je je drankje kreeg. Als volgt waar dit bericht eigenlijk om draait is de uitermate slechte klantenservice naar de gasten toe. Ik stond voor de NOODUITGANG van de keten waar ik aan het bellen was, hier door mag je NIET naar buiten aangezien het een nooduitgang is. Ik stond achter deze deur en een bezorger van de vestiging kwam door de deur heen en beschadigde daardoor mijn nieuwe schoenen. Toen ik naar binnen ging en de schoen bekeek zat er een hele kras op, ik ben naar de balie gelopen om dit aan te geven en werd eigenlijk al direct niet serieus genomen. Ik moest maar eerst bewijzen wie het was en zonder enkele medewerking. Ik ben weer gaan zitten en met het afrekenen nogmaals het gesprek aangegaan. Wij hadden een kleine discussie en naar de hand zeiden ze dit op te lossen of via hun of via de verzekering. We hebben onze gegevens achter gelaten en als gevolg mailcontact gehad, na het eerst mailtje van ons volgde eigenlijk al gelijk het bericht dat ze niks konden betekenen en het MIJN schuld was dat ik daar voor de deur stond. Terwijl je daar NIET eens doorheen mag gaan aangezien het een NOODUITGANG is. Toen wij terugmailde met dat als antwoord en dat wij graag een geldbedrag of een regeling zouden willen treffen hoorde wij niets meer. SLECHT personeel en SLECHTE klantenservive!! Groetjes Daan

Noisy, drinks no longer come in bottles but in small glasses. +/- €3.20 per sip is an exaggeration.

If you are coming here for the first time, it would be useful if it was clearly explained how it works. You will not get that explanation here and you will have to find out for yourself how it works. The food all has the same grilled flavor and all seems to be overcooked, making the meat hard and dry. If you have meat that you need to cut, you have to find your own cutlery and I don't think the waiter can talk. They deliver the food with a grumpy face and not even a "tasty meal" can come of it, except for a young lad... that was the only one who wished us a tasty meal. Drinking costs a fortune and if you order a mojito at 8.50 it seems as if the alcohol has flown over it. At the end of the song we are 140 euros poorer for 2 adults and a 13-year-old teenager who ended up eating almost nothing because it was inedible. So all three are still hungry... never never again!!!

Once, but never again. I walked in 5 minutes before opening time and had to wait in the pickup waiting area because they weren't officially open yet. After my party arrived and we had our first drinks, workmen in the restaurant started sawing, drilling and grinding. A terrible noise. After my comment to the male clerk that this is not normal if you want to have a nice and quiet meal, I was told that I could send an email to the company for complaints... I indicated that I was sorry and maybe a drink to compensate might seem nicer, I received the comment that he thought this was unheard of. For compensation I could fill out a form and send it to the head office. The rest of the time the table service was quite grumpy. And the food...well like one of the hundred all you can eat restaurants. Luckily my company was great! Next time I will take them to a restaurant with old-fashioned service and cheerful staff.

It was incredibly busy here on Saturday evening. Despite reservations, we waited in line for a while. Ultimately, however, we got a table close to the outside door that opened and closed continuously and we were then sat in a cold gust of wind. After 1 round of eating we were quickly relocated. (The man who brought people to the tables really did his best to get everyone a good seat as quickly as possible.) We had a great seat there. The orders came quickly, there were plenty of staff and the food was good. However, I wouldn't go here again so quickly as I didn't like the atmosphere, but maybe that was because of the crowds.

Cozy atmosphere, food comes quickly. See you soon!

All-you-can-eat-Shabu Shabu Rotterdam offers abundant sushis and other dishes, but quality didn't seem to match quantity for me. You can guess that from the title "all you can eat and sushi" being in the same sentence. Personally, the sushi lacked flavor and finesse, not as refined as I usually like my sushis. However, if you want and plan to eat a lot, it can be very profitable! Went there on a Saturday night and the atmosphere was definitely bustling and family-friendly. Plus a wide variety of desserts at the bar!

Had a nice meal with a group of seven people. Food is good, and came quickly. But the system of ordering with 1 telephone via the site is very slow with so many people. Moreover, we did not always receive the correct orders. Hence the three stars for the service. Service was also very friendly and fast. And food very good.

I had an staple in my food. The company doesn´t want to reimburse the payment I did. Instead, they offer me a discount the next time I´m buying there. Something never is going to happen. I´M NEVER EATING HERE AGAIN!!! I WANT MY MONEY BACK!!!

I had a STAPLE in my sushi. They offered m,y a discount for next time, but I don´t agree with that. I want a reimbursed of the money I paid. BAD CUSTOMER SERVICE. NEVER EATING THERE AGAIN.

Delicious food, highly recommended!

Good price quality, good service.

You have to pay close attention otherwise you will eat Sushi ordered by others

Good and lots of food. You can order 4 dishes per person every 10 minutes. Even if your order has not yet been completely delivered, you can still order. You pay for drinks separately

I used to order sushi with them, until last Sunday that I found a metallic staple inside of a Sushi Roll while I was eating. I called the company and their solution is to offer me a boucher for 50% of the price. I don't agree with that. After I found the staple I stopped eating. I want a full refund for this disgusting surprise. I dont think the company is taking it seriously at all.

Great service and especially good food

There is a cozy and busy atmosphere. The sushi comes quickly and is of reasonable quality. The staff was nice, although young and inexperienced, but that's not a problem. There was one clearing person who spoke no Dutch at all, so it was better to keep him at the back of the kitchen.

Big difference with Shabu Zoetermeer.

Went to Shabu Shabu with a friend. It was very pleasant. The food was delicious and the atmosphere was relaxed. I also regularly order sushi for home, delicious.

Food varies. Some dishes are super tasty, others taste old or are dry. We found the service to be extremely friendly. Everyone who walked there helped us kindly and they also seemed to be having a good time among themselves. Atmosphere, on the other hand, was three times nothing. This restaurant is mega large and has very loud acoustics. It's really noisy there, with a lot of children running around. For this last reason we would not return.

What happened to me now. Following my review on Thuisbezorgd, I receive a call from a passive aggressive person from Shabu. I had mentioned that I was not a fan of lettuce and cucumber in the pokebowl and the gentleman was angry that I shared this. It's just my opinion, that's all, and that's what a review list is for, right? I think it's inappropriate at best to bother customers like that, because you can't handle criticism at all. This gentleman still has a lot to learn about dealing with people and communication, because the lettuce and cucumber had not scared me away as a customer, but this special behavior did. Really incredible.

sushi was too cold and didn't taste fresh. The hot snacks were tasty. Service, like the rest of the atmosphere, was very cold and distant, no welcome upon arrival and we just had to figure out how the ordering system works. There was a terrible draft that made it cold. It was also a lot more expensive than we were used to from other places.

Food is fantastic. It's just a pity that it is not accessible to the disabled.

Tasty and everything on the table quickly. Tasted so good before we knew it we were done with delicious food. And that on Christmas Eve......our compliments! From us and keep it up!

The food is really fresh and has a lot of taste

Always had a good meal at Shabu, we thought the food was fine considering the shortage of staff. In my opinion, some rumors were made too quickly, which resulted in poorer quality. There was also no connection with the staff as they had to quickly serve/collect the next table.

It was pleasant, but not because of the atmosphere of the restaurant. No music, dessert buffet was almost empty, dirty plates were not collected, so the table was FULL. Furthermore, it remains impersonal and unpleasant to order via your telephone. Everyone is on their phone half the time. Oh and yuck the toilets were dirty......

Grumpy waiters who were doing everything possible to make us know that we had to leave. we were the last people Left

Perfect location, you can have a drink somewhere else. Go to the game hall, go bowling, but also watch a movie at Pathe. Friendly staff. Just not recommended to go there at Christmas.

We thought the price ratio was far too expensive.. the delivered food was good.. but for people who don't eat that much, a cheaper choice should be a cheaper choice, 40.50 is a lot of money.

It's actually not that bad, but some negative things stood out. It was extremely cold inside, several people were eating in their coats. The service was curt or mumbling, now everything can be ordered via a website, but they were not customer friendly, a pity that it became clear at checkout that a tip is expected. Staff smoked inside between the outside door and a connecting door, causing you to enter the building surrounded by tobacco fumes. The food was all good, there is no arguing about taste, it was all well prepared. Except for the sweet and sour cucumber and the tomato, the taste was good, but they were so cold that it looked like it came from a freezer. That was an unpleasant surprise. A person often remembers the negative things more than the positive ones, tonight's experience was good enough to come back again. There is a lot on the menu and the food is prepared and on the table quickly, which are nice things.

Eten is ok, ik ben bij restaurants geweest die zeker lekkerder waren. De service is wel erg snel.

Geweldige ervaring. Fijne en aardige bediening, ambiance en schoon. Alles was op voorraad. Klant is koning. Tig x beter dan locatie West Blaak. Volgende keer gaan we naar Zuid. Min puntje, drinken is heel duur. Kleine glazen.

Tja, Shabu heeft prima sushi, maar het is een veredelde vreetschuur.

Heerlijk gegeten in een mooi restaurant. De service was snel maar de bediening had een chagrijnige uitstraling, daarintegen was de ober en het kassapersoneel wel heel vriendelijk. Jammer van de tokkie familie die ruzie maakte maar dat kan je het restaurant niet aanrekenen