SHOARMA CITY in Buitenveldert-West

Unfortunately, this was the one meal in Amsterdam that really disappointed us, particularly because the service and food everywhere else we visited had been exceptional. We waited quite a while to be served and ordered our mains with the wine pairing. Both wines arrived well before the food, including a white wine that was already warm, so they were taken away to be brought back with our meals. The problem was that we didn't have consistent servers. The person who took the wine away didn't appear to know when our food had arrived, while the person who brought the food clearly didn't know we'd ordered a wine pairing. As a result, neither wine came back. We eventually had to ask for them when we were already halfway through eating. Warm white wine and cold food is pretty much the opposite of how a wine pairing should work. The food itself had some good elements. My husband's sauce was delicious, but his pasta was cold and the mushrooms lacked flavour. However tasty a pasta dish might be, serving it cold is always going to spoil it. My burger was perfectly nice, although nothing particularly special, but the chips were cold to the point that I didn't eat them. If you're serving burger and chips and half the plate is left uneaten, someone should really notice. That was probably the biggest issue. The restaurant wasn't particularly busy and there seemed to be plenty of staff, but there was very little attention to what was happening at individual tables. Staff seemed to spend quite a lot of time talking amongst themselves and, when our plates were eventually cleared with a significant amount of food left, nobody asked whether there had been a problem. We raised it ourselves at the end and even had to suggest whether they might offer us a cocktail at the bar. They eventually did, which we appreciated, but we'd much rather someone had checked on us during the meal and had the opportunity to put things right then. The menu is quite limited too, so this isn't a case of a kitchen trying to execute a huge number of dishes. Perhaps we were unlucky, but compared with the exceptional service and quality we experienced everywhere else in Amsterdam, this really stood out for the wrong reasons. It could be so much better, but based on our experience I would avoid it.

I had a delicious meal. I ordered a tjauwmin BBQ by phone and went to pick it up myself. I was spoken to in a friendly and enthusiastic manner on the phone and when picking up my food. Kind regards, Bri

Nice simple and ok,chips refried and sauce was OK, service slow, not busy at all ,very quite yet five staff members making not interaction with customers just messing around one till point (not professional seemed customers came second once they thought they had time to take orders).

Delicious food, good service and a beautiful view

Hello, we are extremely satisfied with Marina, top place, love coming to the heart of Amsterdam, always love eating there, never want for anything, staff super nice, we are also regular customers 100%, food super good, never wanted for anything, always come back to this top place regards Mike Franciska