Starbucks in Wijk 06 Binnenstad

I ordered two drinks and stated very clearly three times that I only wanted one pump of syrup per drink, and she said she was sure she understood. Both drinks were Tall size and both made with the official three-pump Tall size syrup quantity. When I wanted the drinks returned to be made again, the barista behind the bar was very rude and unfriendly. Really unpleasant service.

Amazing service from Amine and their coworker (a lovely blonde girl whose name I sadly didn’t get). Kind and friendly with outstanding latte art skills, the cute heart made on my latte stayed there until the last drop. Not everyone can do that!

Unfortunately, I am very disappointed with the service at this branch. The staff repeatedly comes across as unfriendly to customers. Additionally, the loyalty card is refused every time under the pretext that this is a franchise location, even though the card explicitly states that it is valid at all Starbucks locations in the Netherlands. It seems that they are applying their own rules on-site. A very unprofessional state of affairs. I hope the management takes this seriously.

Starbucks is not just a brand. It is also sometimes some really lovely staff, especially when they are so dog friendly. Thanks for the great welcome for me and my dogs!

The coffee is excellent, but also the food and the soft drinks. Pleasant atmosphere

Delicious drinks. You get good quantities.

Very clean and very friendly service 😍

Ordered a cappuccino with oat milk, received one with cow milk. Only noticed after a couple of sips, which as a severely lactose intolerant person guarantees me a fun afternoon. Mistakes happen, but inability to cater to people with allergies always deserves one star. 😊

Slow wifi, I couln't even play videos on YouTube, dirty tables, the tables are wobbly. Definitely not a good place if you have to work.

Always pleasantly busy with good coffee and friendly staff.

There was a small mistake with my order and I went back. The staff acted immediately and were very friendly about it. Furthermore, a nice atmosphere, fantastic staff, and truly my favorite Starbucks in Utrecht.

Ordered a regular coffee, too bad it tasted just like ditch water, and I even ordered the medium! And that for a Starbucks :(

Reposted due to the rejection by Google system. Visited here in 2023

The toilet is out of order, and you only find out when you want to leave. The barista was curt and sent me to the KFC across from the Starbucks, but you have to pay €0.70 there. Personally, I think that hospitality businesses should provide free access to the toilet with a purchase. And if your toilet is out of order, you should arrange an alternative. For example, by agreeing with KFC in advance to send customers to them. I had already paid more than €5 for a cup of tea, and then not being able to use the toilet is poor service in my opinion.

Fine Starbucks, music was a bit too loud.

The girl with orange hair and the boy with brown hair behind the counter are extremely nice! Didn’t get the usual Starbucks vibes. Very friendly staff and the drinks were great!!

Worst service from them today. She didn't call our name for the coffee and we where waiting for our name to be heard like the others, if i haven't stand up to go where the area of pick up is and ask her she still would have not inform us. Then i was waiting her to finish with the customer to not put pressure on her, for a holder and a bag. Still she didn't bring me the 2 place holders with a bag. As she said : no only this and no bag. ( 3 coffees, come on now) Then I tried to ask at least if she can close my cups, because I had to take the bus,but she was not wanting to help only us...she just had bad attitude and vibe. And yes the coffees split and we were not able to enjoy them. So -100 service

Writing The cashier did not ask whether we wanted takeaway or not and served the drink in a cup. When I pointed it out, they said they could pour it into a takeaway container and insisted that they had asked us. There were two of us, and neither of us heard any such question.

The flat white is watery and almost dirty.

I just payed 7 euros for spoiled milk.

My favorite and most delicious Frappuccino is the one with Java chips. Don't forget to order the Java chips!

The stalest cakes they have- couldn’t be less stale than this 😟

Its been a short time I have not been here but I can feel a notable drop in quality. I don't recommend it anymore.

Its been a short time I have not been here but I can feel a notable drop in quality. I don't recommend it anymore.

Had the sweetest barista! Thank you!

This 5 star goes to Ciara. Thank you for your kind explanation and help 💓

It's been a long time since I've been back. A lot has changed, in a positive sense of the word. I've been back seven times now, so that says it all, right?

Cozy place in a great location. It's a shame there's only one toilet. That's quite inconvenient.

Quality as expected; everything was delicious. The service was friendly. But honestly, I don't go to Starbucks very often. The prices are sky-high there, too. So I'm not very familiar with the selection. So I just asked for something nice and creamy with a nutty flavor. Again, the service wasn't unfriendly. But I could clearly tell she found this a VERY odd request. She clearly took it for granted that everyone knows the fancy names on the menu by heart. The seating here is rather dull. But that's okay. Everyone's on their phones, killing time. And so am I. That doesn't detract from the taste of the coffee and a treat.

i’m not a fan of their drinks but some of the food items are tasty. especially the thick cookies are always super fresh and sometimes still warm. the staff at this location is plentiful and friendly, able to help and serve you in many languages - always with a smile

Avoid this company. Worst coffee around and the company is from the US.

The moment I walked in, the place smelled really bad. The staff had a terrible attitude. I asked for extra matcha powder in the matcha latte, but it tasted the same as if none was added. Also, when I opened the medium-sized cup, it looked like someone had already drunk from it.

Enjoyed delicious coffee on the terrace, excellent quality.

Sit comfortably for a cup of coffee

By far the best Starbucks I’ve visited. Super friendly staff, awesome barista skills, very fast service and top quality. It has set my expectations very high so I get very disappointed whenever I have to visit another Starbucks.

Just like Starbucks is, cappuccino and frappuccino enjoyed with lemon cake and cookies and cream cakes.

The usual expected good coffee. Friendly attention. Place quite noisy and a bit dirty. It has a main door to get in that is very heavy and hard to open. Has toilets. Good location.

My first Starbucks. Cappuccino and a muffin in wonderful company.

Good food, friendly staff, just a bit expensive sometimes.

Friendly staff, great coffee and location

Nos sorprendió encontrar que esta cafetería era mucho más grande por dentro de lo que esperábamos, así que tenían un montón de espacio para nuestro grupo de 4 para sentarse y beber. El café era bueno, la tienda era cómoda.

Great staff and super sweet! They helped me great and gave me some good recommendations☺️☕️

The founders of Starbucks received coffee lessons from Douwe Egberts, the coffee master. Really and truly. Oh well, sometimes you travel far to find that you are always close to home. I'm not a fan of the supersizes, but I am a fan of the New York cheesecake!

I would like to compliment the lady Elisa, I think it said on her nameplate, she helped me very friendly and was helpful. Ordering is fast. Thanks for the good service!

Honestly, bad service, cold coffee and cake bites

Why is the door open when it is winter. The heat curtain blows warm air above the door. Not really sustainable if you advertise sustainable coffee in the business

Have a quick coffee and move on.

Great coffee, but the personal touch is more like a factory than you feel wanted there. I used to think this was different.

I ate a salmon sandwich here and got sick the next day and ended up with food poisoning. It's about the salmon sandwich!!!

donuts not fresh but dry and tight. latte is supplemented with whipped cream without being asked, had to go back in line to have this corrected. Staff is super nice and exchanges beverages immediately, although this takes 10 minutes.

Service fast. The place, it's dirty. Tables are dirty, floors are sticky and waste remains on tables. Well, of course as a customer you should throw it in the waste bin, but if you as staff look at this for half an hour then do something with it, right? And there was plenty of time for that, because it was not busy.

Okan was super sweet!! Thank you so much :)

I got a coffee that I didn't like. It also didn't taste at all like the coffee I described as I wanted it. I went back and I said I didn't like it. She immediately made me a new one just the way I liked it. Super!

This Starbucks has two of the friendliest baristas I've ever met. They're always welcoming with a genuine smile, remember my order, and send me off with well wishes for the day. It's a great spot to relax with a book or get some work done. While I'm not a fan of the food (to be fair, I never enjoy Starbucks' food), I always stick to the iced Americanos, which are consistently good.

Dirty, flies are flying around. Fruit fly keeps landing on my cup. The atmosphere is not cozy but a busy area of lots of people

Had a Starbucks brown sugar coffee with a brownie here. Was the first time for me to actually drink coffee, it was a good first experience. The brownies were very tasty, tasted great

One of the quietest Starbucks I've ever been in, and I mean the atmosphere, large windows that give you a nice view outside.

Two nice lady's working hard to get you some coffee

Made wrong drinks for my order, only one toilet and it’s accidentally out of order on Sunday.

Good coffee, pricey...that's for sure...

Came in just to find a place to work, but Viola's smile and positive attitude made my evening! Big big thanks to her

Great tent, just a pity that the service is not interested.

Charge €9.00 for 1 coffee and no working toilet.

5 Stars special for Maria! What a fantastic employee. %100 motivation, energy. She deserves to be the manager here. I have never seen an employee who can work so well. Really a lot of respect

5 coffees 63 euros normal or not normal?

Quite unpleasant. Service is good, as is the coffee

Nice location and good view in the city, special thanks to Maria for always smiling, a role model for friendliness, and genuine kindness.

Expensive coffee and as a paying customer you are not allowed to use the toilet. Moreover, dirty tables and surroundings. Star Bucks severely overated company

Mainly sweet and (too) much. Staff worthless, atmosphere lacking.

Located a few steps from Utrecht train station, it is a Starbucks which is not very large but well looked after, with toilets in good condition. The waiting times are short, the staff is friendly, the product is normal and the prices are a little above average with the addition of a tax on paper/plastic but in any case it is a recommended place for breakfast or for something to take away.

Picked up a Too Good To Go package here. The staff were very friendly and pick-up was very quick, and the food (+ smoothie) was delicious!

A bit dirty branch tables, toilet and again service that only speaks English. Too bad I only sat there because it was quite cold, but otherwise no atmosphere.

No one speaks Dutch. It's racist. I don't like it

I met the sweetest barista ever here, very kind and helpful. Keep on smiling 😊

had via thuisbezorgd de apple pecan pie besteld, helaas was deze op. hebben ze me blijkbaar 2 keer gebeld om te vragen wat ik wou ipv de apple pie, maar ik had het niet gezien. hebben ze heel lief een bonnetje met hun excuses bij mijn bezorging gedaan en een carrot cake gegeven🥹

Mijn dochter komt er graag. Ruimte niet hygiënisch wat op het reclame bord op de stoep staat is niet altijd verkrijgbaar

Cozy and warm enough particularly with a lot of autumn rain outside. Starbucks food is Starbucks food, tasty not very healthy and not very cheap. Service is excellent, place is clean and not too crowded for a rainy Friday afternoon.

Jako dobro , dobili pića unutar 3 minuta a naručili smo ih 5 hrana odlična

Great coffee, service can improve a little

Te druk, lawaaierig, personeel werken onderdruk dus geen smile.

Lekkere koffie, vriendelijk personeel

Een stadse Starbucks midden in Centrum Utrecht. Op een zaterdagmiddag was het érg druk binnen. Desondanks hebben we onze drankjes relatief snel mogen ontvangen, heerlijk! Thanks Starbucks!🌟

Beetje rommelig moeten iets vaker rond lopen om schoon te maken

Leider war der store recht dreckig, die Tische draußen alle vollgestellt mit leeren Tellern und Bechern.

The staff was quite tired and sullen. Even though I repeated the order 2 times, they still prepared it incompletely. Although we ate inside, there was no service and there was not even a suitable tray for serving. My name was mispronounced and that was annoying. Although the closing time was 20:30, the recovery started quickly before 20:00. The taste of the cookie was excellent and the brownie was also very good that I have already given these few stars to those flavors. Coffees were poorly served and taste average. Having a good location under this name carries a business to a certain level, but in the long run, the staff should definitely be motivated!

Vreselijk dom en langzaam personeel. Voordat je 2 frappacino's klaar zijn is bij de 1e je slagroom al gesmolten. Appeltaart is diepvries taart waar je hoop geld voor moet betalen. Dames toilet smorgens om 10 uur al te vies voor woorden... toilet papier zit tegen de muren op.. hier kom ik dus niet meer

A very central starbucks, with decent seating area. It's always crowded so that must be a good sign!

Super slow service, And the shop assistant “andrey” should find himself a job he likes.

it's well located, looking very nice all the time, friendly staff and the usual starbucks quality, you know what you'll get. great idea to stop for a refill between trains, check it out!

Echt schön hier getränke echt lecker! Empfehlenswert

Ideal for a short meeting with friends

Beetje ijs zei ik… wordt er een kilo ijs in gepleurd 😒

Prefab, onpersoonlijke bediening. Tafels worden niet schoongemaakt. Waarschijnlijk te weinig personeel. Slechts één toilet.

Je zult wel denken onder welke steen kom jij vandaan, dit was de eerste keer dat bij Starbucks geweest ben. Het is echt een soort beleving.

Goeie kop koffie en vriendelijk personeel. Rustig gezeten, lekker mensen kijken en goed werkende wifi ;)

I’ve seen better places of Starbucks. But the employees are genuinely and patient.

Very good service and friendly staff! :)

Consequent in kwaliteit van koffie. Dat is voor mij belangrijkste

Nice staff, pretty fast, large selection The bathroom was unavailable so bear that in mind

Buon posto x fare colazione il caffè non è male anche d'asporto