Sushi Factory in Wijk 00 Centrum

Well... I think this restaurant could better focus on delivery, which seems very successful given the back and forth of various delivery services. The waiter who took us to the table regularly had to jump into the delivery van himself, with the result that the lady who was making the sushi also had to answer the phone and serve the tables. Luckily for them, there was hardly anyone there. When the waiter returned, he immediately grabbed a tray and walked along the tables, with rain pants and all. The food was fine (just the quality you can expect from an all you can eat) and the restaurant is run by very hard working people, but the atmosphere is really lacking, actually a bit sad and dilapidated. The service is very friendly, but always delayed due to the continuous deliveries. Not recommended for a fun night out, but great to order...

Although the place itself is not the nicest, the service was very friendly and the food was really better than the average all you can eat restaurant. If you just want to eat well, you can go here.

After a full hour we still didn't have our first round. Quite impressive when there are only 3 customers in the entire restaurant.

super lang wachten op je een, de suchi was niet slecht maar duurde 45 min voor we onze eerste boordje kregen en dat was een salade. het was niet druk. ik belde om 6 uur of er plek was toen zeiden ze we zitten vol maar om 8 uur hebben we wel een plekje. daar aangekomen om kwart voor 8 toen waren er aar 5 tafels bezet. Er was maar 1 persoon die de bediening deed en er was maar 1 kok dan is het lochisch dat je lang moet wachten voor mijn tweede biertje ben ik zelf maar naar de bali gelopen om het te halen. een beetje jammer dat deze zaak zo erg achteruit is gegaan in het verleden was het een goed lopende zaak en was het eten snel en erg lekker, nu was het eten niet al te slecht maar kan zeker verbeterd worden

Best served sushi in the center of Schiedam! Side dishes are very tasty and the staff is very friendly. It's a shame that the restaurant is so quiet these days because these people are trying very hard.

Nice cozy restaurant, friendly personnel and good food

Ordered via home delivery, the sushi arrived very quickly so I left a tip. However, after eating the sushi I was immediately disappointed, the sushi seemed out of date, tasteless and had green specks and spots throughout both the rice and the fish. Since I don't really have a lot of money, I still ate a few pieces because I thought it would be a shame to throw them away, but this was not a good idea. I didn't feel great after it. Very unfortunate, because there was a very nice extra for Christmas (a cake with fruit & a card).

The food is delicious, but the staff is not really interested and the stove is turned off, so we ate with our coats on.

As a surprise, my dear sister had food from the sushi factory delivered to my house to cheer me up. This certainly worked! The food was delicious and the delivery was super friendly. Because I was so surprised, it was only later that I realized that the restaurant had even added something extra. Really good service and I will definitely order/eat here more often :)

Matig eten. Erg ongezellig (inrichting en verlichting) en koud. Geen wonder dat het bijna leeg was. Lijkt op bezorgen via bezorg. nl te draaien

Made a reservation for lunch today for my birthday at 1 p.m. Reservation was confirmed, but restaurant was closed when we arrived. Very disappointed. Fortunately, we found a restaurant nearby that was open.

service lousy and slow, food quality never seen this bad been sick of it all weekend. Definitely not recommended!!

The second time we went to eat there were no more lamb chops. Shame

I ordered sushi from them. Found a caterpillar in one of the containers as shown in the photo. Called them. The lady I spoke to on the phone did not give a clear reason for this and said that new sushi would be delivered. Never received anything.

Bad costumer service, The lady dont know how to talk to people, I did thill today recommended everybody that this is one of the best, till today.

Bad food and bad service. If you ask for extra cutlery, they will be difficult. Also long waiting time.

Ordered via home delivery. Delivery went well. Unfortunately the food was very bad. Not fresh.

Not recommended! Had to wait 1 hour for the first round

Delicious sushi, usually fast delivery. Staff friendly and attentive.

It was tasty, but everything came together very quickly, the service was not great

Excellent, good service, prices and good food.

Simply great. Sweet staff. Good food. Good price What more could you want?

The service is really lacking. And the food has deteriorated greatly. I will never go there again.

Delicious food, hospitable, a top tent!

Fine, it's a shame that the cards no longer match the order form and the price used to include drinks, but is now the same without...

The food was tasty, took a while at times, but that didn't detract from the food!

Come here regularly to pick up. Always freshly prepared and delicious sushi. The hot snacks are also delicious. I would be happy if I could eat in the restaurant again.

Racism should not exist in this year. This "restaurant" is terrible in every conceivable way. I came to pick up my order. The girl at the counter asked for my name but could not understand or pronounce my name and kept asking me for it. When she finally matched my name to the *only* package that was on the table, she then turned to me again and asked me if that was my real name. I would have walked away by then but I still wanted my food since I already paid for it online. In hindsight I should have just left the place. I would not mind if she could not pronounce my name correctly, but I *DO* mind the fact that it turned into distrust from the start, while that bag with my name on it was already sitting there on the table. Again; there was only one (1) bag at the delivery table. She could just have asked what I ordered instead of trying to pronounce my name and starting to insult me by asking if it was really me who ordered it. Considering the food: It's also terrible. As if it were from yesterday. Sticky and tough. Even if they were nice people I would not order from them again.

Worst place ever. No respect. Bad service. Very rude. I would not recommend to go there ans eat. The lady in charge was very rude ans angry. Also the sushi taste was horrible 🤮🤢

The favorite box was really tasty!! Especially the sushi with shrimp and flambéed salmon. Definitely recommended!

Didn't get a dish in the first round. This was indicated, but the dish was no longer served. This happened again in a third round. This time the dish was served after the discussion.

No fresh sushi at all, everything was falling apart, and the chicken in the sushi was undercooked and disgustingly pink. I definitely wouldn't order food here it's not worth the money!

Excellent experience. Staff are nice and helpful. I have experience with Sumo and Shabu Shabu, but I have never encountered anything as fresh as they make it at the Sushi Factory here. Technically very good quality. Highly recommended!

Another delicious meal, friendly service. Stay here and come back!

Mediocre sushi, tough nouri and limited choice.

TERRIBLE ! It takes 45 minutes before you are offered a drink. No menage on the table (table attributes). Also no menu. After a long wait, I received a peat slip, just like at many restaurants, so no tablet anyway! And when we received it, no drink was taken. Great chaos in the organization. Many negatives from the moment you enter. We got up and walked away. I don't recommend this restaurant to anyone. Best regards, Joey

Downright sad. The restaurant could not handle the amount of customers. You were often forgotten, employees didn't know what belonged to whom and it took an hour before you could even swallow your first dish. In the end we negotiated from 65 to 48 euros for 2 people, the only bright spot.

Great sushi place! There is plenty of choice and good service. Fast and with a tablet. The sushi is a bit on the large side but tastes delicious. Nice service

Always happy with the food here and staff are also friendly, it might seem calm at times but that is because they get a lot of thuisbezorgd orders.

In a word, DISGUSTING! I don't recommend anyone to eat here!! Rotten tuna, california roll with a weird pale taste and poor service from the employees. I really don't recommend this tent to anyone, what a waste of money. And it also stinks in the place! A super musty mold smell won't do you any good. From me, this sushi place gets a minus 5 stars. Not worth a star!🤮

Had dinner there yesterday... and it was delicious... and it was very nice that there was no music on... we were a bit late so there weren't many guests left... great... delicious food in a quiet environment.. we will come again soon

Delicious food, excellent service

It used to be good but the food has been bad for a month now. Very greasy, small portions, sloppily rolled sushi. The veggie box contains all orange fish eggs, which can therefore be thrown away. Last time sushi factory for us.

Delicious food and pleasant employees

Tasty food for a good price. The menu and ordering is done via a tablet, very easy with a clear overview of dishes. Staff is nice and responds quickly to orders.

I am totally disappointed in the order of sushi from this restaurant. Temaki almost had no fish inside: really thin slices of salmon/tuna and unagi (eel). The roll, which they call tuna avocado roll, has not a fresh tuna but from the tin, in the description of the roll it is stated just “tuna, avocado,...”. Miso soup is quite salty. Soy sauce seems to be of a cheap quality too, really strange, salty taste. I totally do NOT understand people who put 4 and 5 stars... have you not tried sushi before?

The staff is nice, the food was tasty, the drinks were free and unlimited The desserts were also delicious and I will come here again soon

Delicious food! The service is good and the price is not expensive either

Operation is fine. Orders are placed via the tablet. If you don't want that, that's no problem. The food was very good! Fresh and deliciously made. Highly recommended. Menu for 2 people was more than enough. What was left was packed very neatly.

Service is a bit slow and many dishes arrive several rounds later or not at all...

What a nice owner and not to mention delicious food.

Always eaten with taste. Haven't been in a while, but last time I was treated rudely. My wife has allergies and they always took that into account with all you can eat. Not now, only thing she said 'is difficult, better a la carte'. They didn't want to do what they had done before. Then no, I left angry and this was the last time. Incredible in this day and age with the allergy epidemic.

We often eat here, delicious cold and hot things Highly recommended, you will quickly feel at ease

It was okay, but service could definitely be better. It was very quiet, but with delivery it seemed too busy for the staff present. Expected a little more professionalism. Hence perhaps factory instead of restaurant😂

Delicious food and good service. We were helped by a very sweet woman. I think she is the owner. To be repeated!

Had to wait a long time. Ate twice now. After both times I had a lot of pain in my stomach. Everyone I had dinner with had stomach problems. Service doesn't talk to you. Had wrong orders. What a rude Chinese woman, I won't eat there again because of her, that was the last time!! All in all a bad restaurant.

NEVER EAT HERE. Just ordered SUSHI TASTES LIKE PLASTIC, SEAWEED PLASTIC RICE TOO HARD AND SALMON UNFORTUNATE TO EAT. called and they say yes, that's the way it should be, we haven't had any complaints yet. Get upset DO NOT ORDER HERE PEOPLE no money no new sushi!!!!

Service is good. Vegetable was fresh, people are nice

Will never come back here again. We were 1 of the only people there and it took so long every time. And the sushi is mediocre. For that price you can do better elsewhere!!

It wasn’t bad and there were some things that were actually really good (like the salmon and mango sushi) but there were things that I really didn’t like as well. The mushrooms for example were very greasy. However when we told the staff about it they handled it well and we didn’t have to pay extra for not eating it. The sushi was tasty but a bit big. The grilled fish and shrimp were really good and tender.

Great service, always fresh, tasty and authentic sushi.

It was okay food. No shabu shabu or sumo level. But not bad either. Downside, it takes a very long time before you receive an order. I won't go here again.

Delicious sushi and a very sweet hostess/owner with a small daughter the same age as my son. Always very sweet and always asks how things are going!

Enjoyed it again, great service and delicious food for not a lot of money. Highly recommended.

Great excellent service. A lot for little.

Very bad sushi, DO NOT GO HERE! The seaweed between the maki was inedible, it looked like plastic/elastic. We couldn't even bite through it. Called the restaurant and explained how the sushi tasted, I was told that this is how it should be and that is how they always make sushi. Then I got someone else on the phone who told me they couldn't do anything for me, no money back and no new food. I just had to accept that it was unacceptable. Ultimately hung up after an angry conversation, but called back because it is not a way of service. The boy wanted our address to get the sushi, it had already been chewed up and thrown away, which this boy also thought was quite strange. You don't leave nasty food on your plate, do you? In the end he kept his mouth shut on the other side and we were unable to reach an agreement. No money back nothing. I will NEVER order here again. Very bad thing!!!!!

We have seen quite a few sushi restaurants, but this was by far the worst. Uninviting place with bare walls and LED lights above your head, the heat from the kitchen was blown into the restaurant so it was hot and stuffy and the sushi was inedible. The rice looked like it was from last week and was terribly soggy, solid and tasteless. We only tasted a few pieces of the first round and immediately indicated that we were not satisfied, so they contradicted us and wanted us to pay the full price. We will never go here again. Save yourself the misery and avoid this restaurant!!

Good sushi, but what extremely long waiting times. We were here on a Saturday evening, but waiting 50 minutes for some sushi goes a long way. In the meantime, you see all kinds of home delivery orders going out, but you can't serve the customers in your restaurant... They can't handle crowds. Very disappointing, last time for us.

Good sushi but don't eat when it's a bit busy. Home delivery orders clearly have priority and people who are actually in the restaurant can apparently easily wait 45 minutes for some sushi. The waiter even suggested ordering something other than sushi due to a "delay". In the meantime, dozens of bags with home delivery orders are being sent out.

We took the all you can eat deluxe & it was delicious. We had the chance to try almost the whole menu😂.the only thing i dindn't like that much was that the meats like duckbreast & a fish were served with the same sauce. I was expecting a variaty of sauces. But the sushi with zalm & mango sauce was my favorite for that night. Nice service & restaurant was clean. No regrets✔

It wasn't horrible but it was not good either. I do not suggest because -too much rice -meat didn't have enough flavor - the meat was a little too oily too -the edamame were not salted with sea salt whiich doesnt have enough flavor.

We have been here twice now and the food is good.

Food is delicious and delivered quickly.

Not worth a star! You pay 30 euros for the deluxe menu. The menu is very sparse. At first we only got the hot snacks and had to wait 20 minutes before we got our first sushi. The sushi is mainly rice, almost no fish. And tasteless. We received many dishes that we had not ordered. And some hot dishes were served cold. Bad service. And while we were having our ice cream, fried chicken was delivered. Bah!! Never come back here again. Pick pockets!

Not very atmospheric, but the food was fine and fast

Very bad service. We got the first round quite quickly, which created good expectations. Things already went wrong in round 2. Waited 26 minutes.. for rounds 3 and 4 it took more than half an hour. Finally ordered dessert. This came earlier than rounds 3 and 4. Very poorly organised. I approached a waiter about this, but he showed no interest in the complaint. We will never come here again.

Waited 1.5 hours for my sushi, called... woman was not friendly

Actually above expectations! Had a delicious meal and drinks with my partner! Well cared for and tasty. Additional requests were never a problem. Very caring and extremely friendly service! Thank you for the nice evening! Incidentally. ..those negative reviews: we noticed absolutely nothing about them! I'm quite critical myself! They get kudos from us! 👍👍👍👍

Always receive very friendly service and the sushi is very tasty! We love coming here!

Food was pretty good. Quite a long wait between rounds.

Delicious sushi and easy to order via tablet, in short, highly recommended

Tasty, lots of choice and a good price

In the meantime I have been waiting for my order for an hour and a half, now I understand that Friday is a busy day and it may take a little longer, but when I call the restaurant to ask about the status, there is no answer. Already called 10 times, still no answer.

We have come before but this is really not possible!! After a nice day we wanted to eat. A 50 year anniversary. The day was great until we got here. Too antisocial and too bad for words. Air conditioning couldn't be turned down a little!! Because then other people would complain that it was too hot. More than 4 tables were affected by the air conditioning. People felt cold or even had problems with their eyes. We have been waiting for duck breast for an hour (now in round 2), but it arrives cold after an hour and we have not had some dishes and many dishes were raw. We have been waiting for drinks for 20 to 30 minutes and this warm weather already makes you thirstier. Staff throws drinks and food over other customers several times. They also didn't ask that person if he was okay and they didn't give him wipes either. Cutlery and chopsticks did not arrive until half an hour later and our food became cold. They also didn't know the table numbers... That's already a bad thing!! Tablet lasted like cutlery and drinks for 30 minutes We walked away very angry after a woman from the staff started yelling for the first time. We have already asked for a manager 5 times and the staff cannot even understand proper Dutch. Turns out there is no manager, no boss and no owner. Later, the same woman is shouting at the top of her lungs and railing against her own customer. She doesn't understand anything we say. We want a manager again and she tells us that it can be done faster for our table. Someone says 20 times that the food is raw and the staff says lukewarm and that it is not cold. That woman went all out against her own customer. Which is too rude to be. Even if you want to ask something, they just walk away. I have never experienced this. Really too antisocial for words and really bad. I felt very nauseous afterwards, so I probably even ate something wrong there. Several people said it was bad. They can't handle crowds and it really is one big chaos. Also they don't clear the tables. Last time I come here!! !!I recommend not to go here!!

Came here very often. Food was always good! Until today.... It's my father's birthday and we came here for dinner. there was another large group of about 35 people. Few staff, legs ran out from under the hole.. waited 35 minutes for cutlery and Wasabi. There were only wooden sticks left. We washed cutlery for us and received it anyway. After 40 minutes we received our ordered drinks. The first round took a very long time and in the meantime we ordered the 2nd round. After 1.5 hours we still had not gotten everything from the 1st round. Then there was all kinds of raw or cold things that should be warm. The air conditioning was much too loud and after asking if it could be turned down a little, they did not want it. The large group was also cold. It also took a very long time for them and the waitress even dropped drinks on them.... The staff speaks very poor Dutch and doesn't understand anything you say. 1 young man as an exception. He speaks good Dutch and understands you. After asking 4 times who the manager or owner of the business is, we did not get a clear answer. One of the staff members came to speak to us, but did not understand us. We were then told that they have no manager or owner. We were not spoken to in a friendly manner. Then we got up and walked outside. Many people from the large group came to ask what was wrong and whether we thought it was that bad. Afterwards we chatted for a while and the same lady who told us earlier that there was no owner came outside. She spoke to us very unfriendly and did not understand us. My father remained very polite and tried to explain what he meant in different ways, but she did not understand and started shouting at my father. My father took her inside to continue talking there without all the people around and we could hear the employee's screams outside!! She just stood there yelling at her REGULAR CUSTOMERS!!! We walked away and went to the snack bar....

Went to eat and after 2 rounds got up and walked away, the restaurant was about half full. Food and drinks took 20 minutes to be delivered and the food was raw, not prepared properly. The restaurant itself claimed to have no manager or boss and that was noticeable. Incidentally, we reported the above problems to an employee, but he could not understand us. I'm not going to start it again.

After a long journey, my friend and I wanted to have a quick meal somewhere in the evening. A friend recommended this restaurant to me. Price-quality ratio was very good. Everything was fresh, sashimi without surcharge was also highly recommended! Allyoucan eat including drinks for 26.50 during the week is not bad. It was just a pity that the salad was very salty (too much soy sauce in it) and that there was a lot of rice with the nigiris... you could barely taste the fish. You only took bites of rice instead of sushi, so to speak. Furthermore, the staff was very friendly. Young man, about 18 years old, did his job very well. I will definitely come back here as long as I don't get so much rice with the nigiris again haha

Mediocre, especially when it's busy, it doesn't turn out well

Good sushi place, fresh and nice personal

Not the best but certainly not the worst!

Really a very bad restaurant... food arrives much too late and then the new round already starts... makes no sense

The food is super tasty, but the restaurant lacks atmosphere. Improve this and train the staff a little better and we will get a big 5 stars

Beautiful, modern sushi restaurant with delicious menu options, both hot and cold. Best place to eat when in Schiedam!

Eating was impossible. Highly recommended! Moreover, sometimes food did not arrive and we received food from the wrong round

Very tasty food and very friendly staff.

The food was still good in terms of quality. The service was terrible (handing clean glass with his fingers in the glass). The kitchen could not handle a half-full case (getting food from round 1 into round 4). The food was way too salty. Unfortunately not recommended but not recommended.

Great food and a friendly staff! The concept of all you can eat (+drinks) is very reasonably priced. You have to try the lamb chops, much better compared to other all you can eat restaurants. They also have baby dining chairs available which we appreciated greatly.

Excellent service! I went to eat sushi with my friend. He has gluten allergy and I have egg allergy. They made sushi just for us without those ingredients. Also let us know by every order what contains.

Yammi Yammie yammie I would like to eat this every day

Tasty and fresh food. Good small portions.