SushiPoint Hoorn in Wijk 10 Binnenstad

Subject: Order number 6, 10-11-2025, Hoorn location. We've ordered from here many times and have been very satisfied. Only once before was an order half an hour late. On average, we order from here 5-6 times a year. Today we ordered a luxury menu, which was ready right on time at 4:45. Afterward, I went to pick up my son, and we were going to celebrate his birthday that evening with sushi and cake. Once home, my wife put the sushi box on the counter. Our 5-year-old son was very hungry and wanted to check it out. We were busy with the baby, and suddenly the sushi fell out of the box onto the floor. He was terrified, and his mother was, of course, incredibly angry. It was her birthday, and she had ordered 50 euros worth of sushi. We couldn't eat out that day because the baby had a fever. We had no food, and I didn't know what to do. Perhaps I could get sushi again, and perhaps, given the circumstances, Sushipoint could offer some leniency. When I called, a woman immediately resisted. When I explained the situation in more detail, she offered to consult her manager. After a while, she returned with a suggestion of either a single sushi box or an 11-euro discount on the luxury menu. She couldn't do more. We were two adults and two young children, and a single box wasn't enough. And 40 euros on top of the 50 euros we'd already paid was way too much for us. We were deeply disappointed. And hungry. This wasn't a happy birthday. We will never order from here again; this incident has left a bitter taste in our mouths. We'll order somewhere else next time, or go to a restaurant altogether.

I ordered sushi here and was pretty disappointed. There was way too much rice and barely any filling. All the pieces were stuck together because the rice was packed too tightly, and it was really hard to separate them without everything falling apart. It honestly felt like it was the chef’s first day at work. The rolls themselves were poorly made and kept falling apart. If you’re in the mood to pay a lot of money just to eat plain rice - this is definitely the right place!

If you don't call them, you'll never get your order. Every time I called only after the order was late, and every time they didn't even find my order. It's ridiculous. After you call, it still takes at least 45min to get your food.

This has nothing to do with sushi. Very disappointed for the second time. Crispy isn't crispy at all. The dishes weren't warm. The sushi rolls had absolutely no flavor. We'll never order from here again.

Super fast delivery from customer-friendly Ayoup!

Delivery takes way too long, 2.5 hours for a poke bowl and sushi. Sushi falls apart and has little flavor.

The sushi was very tightly packed and fell apart when I picked it up from the box. It was full of Vetsin/Ajinomoto, which gave me heart palpitations. It was also completely tasteless. The crispy box wasn't crispy at all and looked like it had been sitting in the refrigerator for a while. This was our last time. It's a shame, as we've never had any quality issues before.

We were already fans, but now with the VIP Card we took a slightly more expensive menu and it was excellent. We will remain loyal customers, until the next order. 🥇

Sushi was tasty but it's a shame that everything was mixed up during delivery so it didn't arrive very neatly.

My favorite sushi! Great! Super fresh! Too bad you can't eat in. Takeout only.

What a disappointment from a loyal customer. We regularly order sushi, but last time the order wasn't complete. We called immediately, but no one answered. Then we sent an email, and days later, they responded saying we'd receive a €10 discount voucher. We emailed back, saying that wasn't reasonable since you already get a standard €7.50 discount with HOORN. We never received a response. Very poor service.

The food was very tasty. Too bad the food was 15 minutes late and I had a 25 cm hair in my chicken skewer. We were immediately not hungry anymore. Yuck!

Great sushi. Fast delivery. Would eat again.

I ordered various boxes for 7 adults on the second day of Christmas. Top, right on time, apart from the fact that it looked beautiful it was fantastically tasty. Also on behalf of my other guests thank you.. Until next time.

Yesterday in the evening I ordered from Sushipoint Hoorn. Unfortunately, I woke up in the morning with the worst buik pijn, vomiting, 🤮 stuck to the WC worst food poisoning ever. Thank you ruining my weekend. I tried to find klantservice online to complain and maybe warn the restaurant. But I couldn’t find anything. NEVER AGAIN!

Food was not what I normally receive. It was sticky and the crisp wasn't really crisp today. As if it had been standing for a long time. Too bad, never had any complaints about this.

Good sushi, delivered right on time. The site corresponds to what you receive delivered. It looked great and it was delicious

the bubble tea tasted like dish soap

Only picked up our order, but a nice place to be in. Not so much for an extensive meal, but the food is definitely worth it!

Teriyaki chicken was completely burnt on one side and super small than ever before. What happened to Sushi Point? Moreover, they did not provide enough wasabi and soy sauce for three people. very disappointed. what did I pay for? certainly not for the quality sushi.

Tastiest sushi I've had! And certainly friendly staff. Highly recommended!

The sushi was stuffed into the box and mixed up. Also much thinner than in the photos. The taste was still ok. This is very unfortunate.

(We did not eat out here on site, but ordered) We just moved here and for our first evening in the house we wanted to order sushi... and I'm so glad we did that at Sushipoint! Delicious sushi, the sashimi was really delicious. I have only experienced sushi as delicious as this at one other place. Neatly packaged, delivery person was on time, enough chopsticks/soy sauce included. It all tasted incredibly delicious. This will be our to go ordering place!

Picked up and it was ready really quickly. Very friendly help. Sushi was very tasty!

(We did not eat out here on site, but ordered) We just moved here and for our first evening in the house we wanted to order sushi... and I'm so glad we did that at Sushipoint! Delicious sushi, the sashimi was really delicious. I have only experienced sushi as delicious as this at one other place. Neatly packaged, delivery person was on time, enough chopsticks/soy sauce included. It all tasted incredibly delicious. This will be our to go ordering place!

Delivery person in the car very asso and gives big Mouth back can't drive danger on the road with the name of your sushi place on the car in cool letters good advertising this

I didn't like the poke bowl that much. I had pressed the 'sushi point poke sauce' as a sauce. In short, the entire pokebowl was covered in a super salty sour spicy sauce. It was completely permeated with it 😞. A shame about the fresh ingredients because I could no longer taste them. Had a good experience at the sushi point in Haarlem!

Al wel vaker bij SushiPoint besteld. Deze keer anders dan de vorige keren, waarbij toen het mooi verzorgt eruit zag. Deze keer leek het of het zo in het Pokebowl bakje was gegooid. Zalm lag echt overal en de edamame ook. Niet zoals op de foto. En de sushirolls box was ook rommelig. Smaken waren redelijk. Miste van de tempura toch echt de crunch om de sushi.

Prima sushi voor een goede prijs. Alleen afhalen mogelijk.

Toen het binnen kwam dachten we wauw maar al gauw was het van wauw naar iel. De eerste hap was oke maar de garnering was taai en er zat haast geen yakatori of ebi in. Zelfs op de bonen zat geen zoutkorreltje. Niet voor herhaling vatbaar.

Altijd zeer tevreden met de kwaliteit van het eten en de bezorging. Vanavond weer een bestelling geplaatst waarna deze bij aankomst niet compleet bleek. Een telefoontje en we kregen een dubbele portie van het ontbrekende deel en een cadeaubon. Zeer tevreden met Sushi Point Hoorn!

Afgelopen keer was niet het beste smaakte niet erg vers. Zal volgende keer wel ergens anders halen

Prima eten en vriendelijk personeel overzichtelijke website

As any take out. Not teally an inviting and warm atmosphere. However service was good and food was good.

De sushi was heerlijk. We gingen de sushi naar huis brengen want we konden daar niet zitten. Ik hoop dat ze dat gaan veranderen. Thuisbezorging was ook goed. Ik hoop dat ik de volgende keer dat ik naar sushipoint ga wel daar kan zitten.

Objednávka prišla v katastrofálnom stave. Všetko nalepené na sebe. Po oddelení sa sushi rozpadlo a museli sme to jesť s lyžičkou.

Was vanavond super lekkere sushi aanhalen daar heerlijk super lekkere sushi bij sushi point heb ze 5 sterren gegeven

Heerlijke en betaalbare sushi. Prima prijs en het wordt netjes bereid. Een groot assortiment maakt het ook makkelijk om te kiezen en het is snel klaar! Ze denken ook super goed mee bij allergieën, dus dat is ook altijd een plus punt 😉

Helemaal blij met de 9-maanden box! Sneller dan verwacht geleverd. 1 puntje ter verbetering wellicht: op de website van thuisbezorgd kon ik aangeven wat k niet wilde ter voorkoming van verspilling. Dit zat alsnog wel in de zak. Zonde!

Met de sushi is niet veel mis. Eigenlijk wel prima. Wel reteduur! Voor dat geld hoor je gewoon in een restaurant te eten......

Heerlijk eten. Keurig opgemaakte schalen en als verrassing nog een zakje met chocolade eitjes

Heerlijke sushi gehad op oud en nieuw. Ondanks deze drukke dag, was het keurig op tijd! In tijden niet zo lekkere sushi gehad. Erg lekkere sushicombo’s.

Bezorging was zeer snel en op tijd! Verder was de sushi erg lekker en raad ik iedereen aan om hier te bestellen. Dit is mijn nieuwe favoriete plek om sushi te bestellen.

Smakelijk en gevarieerd pakket gehaald en heerlijk thuis gegeten. Ga ik zeker vaker doen.

Slechte prijs/kwaliteits-verhouding. Nu twee keer besteld. Beide keren veel vocht wat alles 'sompig' maakt. Ook zie je dat niet alles even vers is. Er wordt veel gebruik gemaakt van sauzen, avocado en garnituren om de boel te maskeren. 2 sterren omdat de bezorging wel prima voor elkaar is.

Lekkere sushi (onze favoriet is de luxury box), goede service. Wordt in een mooie box geleverd compleet met wasabi, soya, gember, eetstokjes, servetten en bakjes voor de soya. Levering eigenlijk altijd op tijd. Een keer was de levering te laat, toen hadden ze een tegoedbon bij de bestelling gedaan met excuses en korting voor de volgende bestelling.

Not so rich menu, but sushi is tasty and fresh

Ok sushi reataurant, small portions and bit standard. Yakatori are without much taste and hardly any sauce. Better walk 3 doors further and get your money’s worth.

Bezorging netjes en de sushi is lekker maar er zat echt heeel weinig veganzalm in de rol in vergelijking met de rijst. Ik vond daardoor de prijs kwaliteit verhouding echt niet goed

Bestelling was prachtig verzorgd en verpakt, en exact op tijd bezorgd. De sushi zelf viel echter erg tegen.. de rijst in de handrolls was droog en zeer plakkerig, zeewier was ook droog. In de pokebowl zat voornamelijk veel komkommer en bonen en maar heel weinig zalm en avocado en de saus was erg overheersend. Jammer..

Wij bestellen regelmatig sushi en het is altijd ontzettend lekker en vers! Een echte aanrader! Als er iets mis is met de levering kan je gewoon bellen en bezorgen ze het na of krijg je korting. Super sushi en super service!

Als echte sushi liefhebbers waren wij erg blij met een nieuw sushidelivery restaurant in Hoorn. We hadden Sushipoint al in Haarlem geprobeerd en dat vonden wij daar heel lekker dus we waren heel erg benieuwd hoe het in Hoorn zou zijn. Bezorging was top, ze kwam precies op het aangegeven tijdstip. Echter, de sushi is niet zoals verwachting. Het is wel oké, maar voor de prijs blijf ik toch bij I Love Sushi bestellen. De rijst was teveel aangedrukt en te zacht. De sushi rolls waren ook veel te dun gesneden dus ze vielen ook snel uit elkaar. De summer special “Mango Tango” leek ons heel lekker, maar onze roll hadden bijna geen mango. De meerderheid van de stukjes sushi had helemaal geen mango (zie foto). Ik verwacht natuurlijk ook niet dat het precies zoals de foto’s uitziet, alleen dit kon echt geen mango roll genoemd worden.. De sushi van Sushipoint in Haarlem is in ieder geval veel beter dan in Hoorn. Het laagje met rijst is daar ook dikker en niet zoveel aangedrukt. Hopelijk hebben jullie wat aan deze feedback en dat Sushipoint Hoorn zal verbeteren. Ik zou het dan in de toekomst wel opnieuw willen proberen.

Bezorging was op tijd (zelfs iets te vroeg 😅), erg lekkere sushi met ruimschoots aan extra's 👍🏻

Vanavond hier sushi gehaald, super lekker! En wat een mooie winkel en plek zeg. Mijn nieuwe sushi spot :)