The Butcher in De Zijde / Duivenvoorde / Park Veursehout

A lettuce sandwich with sauce, and somewhere in between, a tiny bit of meat was hidden. 15 cents deposit for a can of cola that they subsequently didn't give back.

Got two burgers tonight, they really weren't good. Way too much sauce and the burgers were really mega greasy… Definitely not recommended. We didn't end up eating the burgers either.

Normally we don’t eat from restaurants below 3,8 (very precise) points, but today we wanted to try. We had chicken popcorn, chicken tenders and chicken wings. And we thought they had the best chicken snacks that we ate so far. Especially the chicken wings! Very very delicious! It was weekday lunch time, so it was ready very quickly.

Very disappointing !!! Waited 25 minutes for 3 burgers, 2 portions of fries, and 2 drinks. I paid well over 50 euros for it. Paid a lot for what you get. A burger for over 10 euros each is very meager. The apple juice was a small carton of Appelsientje from the supermarket and they charged a ridiculous price for it. Never again for us !!!!

Recommend 100% ! Very juicy burgers. Fries were warm and service was quick ! Definitely coming back

Very tasty smashburgers. Can’t say this is the best but definitely worth a try. We did not have to wait a lot on a Saturday evening. Place is in a foodcourt, so don’t expect a restaurant atmosphere.

Service and friendliness are clearly lacking here. The ordering process is a nightmare using the tablet, which doesn't do what you want. Suddenly, you have four random side dishes in your cart that you don't want, so be careful when paying. The staff is also incredibly unfriendly and slow. The food was okay. For such an expensive mall, keeping this restaurant there is absolutely the wrong approach.

40 minutes wait for 2 burgers. Bad attitude when enquiring.

Cold burgers with wet lattice splash in the face.

Disappointing experience. We love The Butcher in Amsterdam, but unfortunately, this experience didn't come close. While the fries were fine, the burger itself was a huge disappointment. The bun was terrible, completely soggy and soaked through because there was so much sauce that it was almost impossible to eat. It's a shame because it ruins the whole burger. We won't be coming back for burgers here.

Very good hambúrguer, best of the region

Really good burger spot. The burger was juicy, the bun fresh, and the fries nice and crispy. Service was quick and friendly too. Would definitely come back.

Nice clean place with consistently good food.Easy recommendation if you are nearby

Great option if you want something filling and tasty without spending too much time. Efficient and delicious.

Honestly surprised how good this was. Everything came out fast, hot, and full of flavor. Will definitely return

Tried it for the first time and it exceeded expectations. Fresh ingredients and a really well-balanced burger.

Perfect stop when you’re craving something satisfying. Great taste, generous portions, and friendly service.

One of the best burgers I’ve had in a long time. Everything tasted fresh, juicy, and perfectly cooked. You can tell they care about quality. Definitely a go-to spot.

Came here hungry and left very happy. Food was hot, fresh, and full of flavor. Exactly what you want from a burger place.

You can taste the difference in the ingredients. Everything felt fresh and well prepared. Definitely above average.

Great burgers and super fresh ingredients. Quick service and friendly staff. Perfect spot for a casual meal.

Excellent burger place. Everything tasted fresh, the burger was juicy, and the fries were perfectly crispy. Fast service and a friendly atmosphere. Definitely worth a visit if you’re in the area.

Really tasty food and good portions. The burger was juicy and the fries were spot on. Would happily come back.

Very good quality for the price. Everything was hot, fresh, and served quickly. Highly recommended.

Loved this place. Great flavors, friendly service, and a relaxed atmosphere. One of the better burger spots I’ve tried.

Very bad business, I can't believe this is still listed. The sandwiches were lukewarm, and you pay an above-average price of 37 euros for two burgers, mozzarella sticks, and a drink! No fries. The staff is completely clueless, and the food wasn't great at all.

The snack was wonderful!!! The service was great.

The best hamburger in the town. The tasty is amazing

Eating wonderful, and service excellent!!

I loved the place, the potatoes are great, excellent service and food quality! My favorite place now.

A very bad experience, on several fundamental points. We had to wait a long time, even though it wasn't busy. There was no explanation or apology whatsoever. The staff seemed disinterested and unmotivated, as if our order was a nuisance rather than their job. A major and unacceptable problem was the hygiene. Several employees walked around with their hair down, including one employee with long dreadlocks that were visibly hanging towards the food. This is simply unhygienic and shouldn't happen in any restaurant. The fact that this appears to be unchecked is alarming. Furthermore, mistakes were made with the burgers. Orders were incorrect, requests were ignored, and the result was subpar. The bread was wet and soggy, which immediately ruins a burger. This isn't bad luck, but sloppy preparation. Also striking: you have to provide your own napkins. Nothing is offered or prepared, which again demonstrates the lack of basic service here. All in all: long waits for no reason, disinterested staff, hygiene problems, and poorly prepared burgers. This has nothing to do with taste preference, but with a lack of professionalism and care. Absolutely no repeats for us.

Long waiting time, cold and dry burgers. For three burgers plus three drinks we had to pay more than 45€. Also you have to pay 0,15€ per drink and if you want to return the empty can they say you must go to a supermarket to get the money back. Would not recommend, even if it was the only dining place in the shopping centre.

Wonderful!! The staff is hard-working and structured.

I ordered two double smashed burgers, with extra bacon. Bacon was missing from both burgers. The fries were limp and lukewarm, probably sitting out of the fryer for a while and not freshly fried. They also forgot to include the fries, and I had to point out the receipt to a staff member, which clearly stated a portion of fries. Drinks were lukewarm, and the burgers themselves were nothing to write home about. This whole thing cost €49.50. First and last time.

A bit of a disappointing experience. First, despite there being at least six staff members, we had to wait a long time to order. A single smash burger for €10.40. A bun, one thin, almost cold patty, poorly assembled, with some sauce, lettuce, and pickles on the outer edges. Lots of bread, little meat. The fries were incredibly salty. Popcorn chicken was fine. The mozzarella sticks were really good, though. No sauce was in sight or offered. The price-quality ratio is disproportionate. This has to be better, right?

The food was great. Juicy burger, crispy fries, and Sophia was incredibly polite and attentive to my needs.

The order took 30 minutes to prepare. The burger had no flavor, and the fries were cold, some were not even fried.

The burger was completely tasteless and the fries undone. We got uncooked fries

I dont know about service and atmosphere, but burger was very good, fries was allright

Bad service, cold food, long time waiting

Unfortunately, they've switched to cheap frying oil. My body can't tolerate it, probably sunflower oil. Both the burger and the sweet potato fries are fried in it. I had a hot chick burger, sweet potato fries, and a cola for €31, and just like last time, they forgot the mayo. But I needed a Rennie to sleep. For this price, they really should use better frying oil or cook it on a stovetop. Too bad.

The food was good, but nothing special. Certainly not for the price you pay. Just really overpriced. 2 Hamburgs, 1 portion of fries €32.20, and 80 cents for the sauce. For these prices, you should expect perfect burgers, but these aren't. They're quite small and nothing special, really. It feels to me like there's no love for the product, and the goal is simply to fill pockets. I expected more. The service was fine, and there was plenty of room to eat around it. Okay, clean.

Tasty, but expensive for a hamburger, very long waiting time.

The burger would have been quite good, but it had been sitting on the counter so long that it was cold. The fries were very good. The tiny portion of mayonnaise (about 10 ml) for 80 cents was an absolute disgrace! The bun wasn't toasted and served with no taste. A cold cheeseburger with small fries and a tiny dollop of mayonnaise for 18.75 is pretty expensive. Especially when it's cold and you have to wait forever for it. Even though there was nothing to do, I waited 25 minutes for a burger and some fries. In the first 20 minutes, not a single dish was served. I've never seen such slow-moving, bored, and at the same time, bad-tempered people working in the restaurant industry. Absolutely not recommended! Save yourself the money, time, and hassle. The burger was best served, but it was so long on the toon bank that it was good. The fry is delicious. The small portion of mayonaise (about 10 ml) for 80 cents is a real shame! The broodje was never roosterd and smaakt nergens naar. A small cheeseburger with small fries and a small dumpling with mayonnaise for 18.75 is available for a long time. Above all else, he is alone on his watch. No matter how he didn't do anything, I woke up for 25 minutes with a burger and a fry. In the first 20 minutes he will be served to his grandchildren. I don't have to carry anything, but it's not a good idea to use the equipment in the horeca zien works. Absolutely great! Be careful with the money, the money and the money.

Too expensive. Too slow. Way too slow!!!

It was very tasty, but I think 23 euros for a burger, fries and a drink is a bit on the pricey side.

Got here at 20:40 and the people working there clearly don’t feel like it anymore. Get yelled at: “we’re closed”….. go ahead. I think they close at 21:00 but it’s clearly not his business….. advice to the owner: replace your staff, especially that guy with a beard who looks like the chef who really wants to go home early. NB only restaurant that didn’t take any more customers!

smash burgers were not smash burgers mozzarella sticks looked like kamakaze sticks had nothing left in them way too expensive but plastic straws hence the 5 stars

The food was not good. The burger was very limp and way too much oil. The fries were cold. The staff was not really nice. Also it was way too expensive.

rude employees and lack of hygiene

Burger is really like any other burger but small and too expensive. Around 11 euris for the one slice sandwich and too small. Waste of money that made me write this review.

Very bad employee very rude and take 20 minutes for one burger what a shame

Great food, unfortunately they are very slow, i have been when busy and not busy in the mall and its always the same slow service

I had a 5 star for them but that was years ago…. Staff now is super uninterested and rude

€18 for a drink and a substandard burger, not even fries, napkins or anything. Crap.

Very bad takes a very long time the workers give other people their order first I waited 25 minutes

27 euros for a hamburger and fries 😂 quality is fine

Very tasty burger 🍔 with baked sweet potato..

Had to wait 45 minutes for 2 burgers and 2 portions of fries. Staff also took it very slowly

Silence of the lambs burger was delicious, the other beef burger was cold…

Burger tasted good, order was okey, friendly staff. Not necessarily an atmosphere because you eat outside in the mall itself. but the sign is annoying. If you have chosen a product such as a burger, it seems as if you have to check the part by part. But that's not right - you order extra. not super clear but otherwise fine.

Ate here last Saturday, paid 71 euros in total. I don't think the burgers were cooked properly because I have been very ill with food poisoning since then. I'm just still sick. My partner also got sick after consuming The Butcher's burger, but not as bad as I did. HAPPILY the children ate something else there. I hardly ever eat on the street, but I was at Westfield Mall all day, so I opted for it anyway. I'm so sorry! This is terrible!

Bad service, nobody notices me waiting it tell my order. Took 40m for 1 burger with fries to come

Best smash burger I have eaten in a long time 2 fries 2 burgers 42.10 really seriously expensive but top quality friendly staff but atmosphere in a mall is hard to find dirty tables and long lines but yes that is what you get in a mall on Saturday advice: don't make the food so incredibly expensive 🫰

My experience started negative with a waiting time of more than 45 min for just a burger and fries. Price is expensive at 20 eur including 2 toppings. Taste was ok for the burger although the minced meat could use some more flavor, fries were not great… would I recommend? Nah not if I have to wait for 45 min for just a burger and fries.. they even forgot the fries lol and there were not even any ppl queuing for service.

Horrible place, such a shame though, lost potential due to the employees that literally could not care less for anything. The burgers are cold, patty is overcooked, they take a long time. One guy there was on his phone and listening to a voice note the whole time while preparing food. There were 3 employees at the time and I can’t see how management allows this type of behavior, like come on guys? Don’t spend your money there, it’s a waste

Tip 1: hire new staff, incredibly unfriendly. Tip 2: place multiple "order here" panels. Cash only possible at the cash register. Not mentioned anywhere. It took too long to order via the panel, so I left.

33 euros for two meager burgers and two cans of soft drinks. A long queue for a malfunctioning ordering column and then a half-hour wait for the food. How do you come up with it??? Definitely not worth repeating!

Staff is not friendly/welcoming. It is an open kitchen where you can see that they are working in a relaxed manner, no structure and no management. We had to wait 40 minutes for 2 burgers, 1 fries and 2 soft drinks. Burgers were okay, including a large piece of tomato on top. Fries were cold and the bag of the fries also contained stray chicken and black overcooked fries. Lots of angry people. All in all price quality not okay.

Customer Service is very bad, you have employee called Maxwell he is very arrogant. I made an order for chicken wings with buffalo sauce and when the order was ready there was no buffalo sauce . I told him I don’t want it, he refuses to cancel as it wasn’t my fault if you don’t have just remove it from the menu. He start shouting and telling do what ever you want

Incredibly bad service. Ordered four burgers for home delivery. Even though it is really a lot of money per hamburger (between 12 and 15 euros on average, without fries or drinks!) we decided to give it a try. It said it would take 40-60 minutes. It is now almost an hour and a half later and the delivery time seems to be getting delayed. We're happy when we get our burgers in fifteen minutes. And The Butcher's restaurant is less than one kilometer from here. Crawling there would be faster. They scam people with delivery times. Why not be honest and say that you are very busy and that it is almost two hours away? Never again The Butcher for us.

I tried to order a burger at this place. The guys were all busy except one skinny one (who told me he was the leader) I tried to talk to him but he was on a video call with a girl the whole time. When I tried to talk to him again to ask for information he turned and left.

We ordered food and were waiting. While we were waiting we could see the kitchen. One of the three ladies was eating something. She then licked her fingers. She then picked up the individual burgers and slices of cheese! Without washing her hands. My friend also noticed this and immediately indicated that he did not find this hygienic and immediately reported to the ladies that this was not fresh. We then got our money back. But, we will never order here again. Then a big mouth from the lady that we had not seen it properly. While other customers also saw it and didn't want it anymore. Too bad I waited for nothing and still got a big mouth back. Really not fresh!

A hamburger for a high price and the quality of McDonalds. You pay 45 euros for 2 hamburgers and a milkshake. The burger is dry and not as shown in the photo. This is the second time I eat here, but never again. The staff stands with two and under heavy pressure, which is evident from their comments Clearly too much stress for cooking a hamburger Too bad because the ingredients are good

A bit on the pricey side. But the food was tasty and ready quickly. Nice napkins with a matching text.

Very bad staff. Ordered at 6.15 pm and 45 minutes later still had not seen any of the food. My friend goes to the bar to ask where he is, but the staff just sits on their phone, does almost nothing and when you raise a hand to get their attention they only nod what you want but don't come to you to actually ask you. to hear out. A lady looks at him very grumpily, asking what are you doing? Really scandalous! Very disrespectful to the customer.

Never again! I ordered a smashburger as advertised on the screen, and they simply gave me a lousy cheeseburger. After mentioning it to the “chef”, who was on the phone the whole time, he was least bit bothered and told me to send an email. Expected more from this place.

Don't eat food. Burger tough fries cold. Order incomplete and no phone number to reach.

Manager not present on Sunday, very long wait for your food. Staff is very unfriendly. I

Tragic experience, I was waiting 50minutes to be informed by the food preparers that my burger was given out to someone else and they are sorry but there’s nothing they can do

Tried to buy from them just right now. 1 kiosk to order. We just wanted 1 portion of fries. 3 employees standing there doing nothing and talking near the register. Kiosk occupied by a family of five choosing their lunch. “Can we order fries here?” No, kiosk. Waited 4 minutes and went elsewhere. Please train your lazy people first, before starting a service business.

Due to the crowds we had to wait a little longer than normal, but the food was delicious. The crazy chick burger was nice and crispy and fresh. To compensate for the longer wait, the manager offered us an ice cream. All in all good solution and friendly staff.

Please stay away from here...vegi burger everything fried...Van we plat))) forget. Staff 0 flexible

Ate on location at The Mall of the Netherlands. The lamb burgers were hard and dry, as if they had just come out of the freezer. Very disappointing. The sweet potato fries were okay. The employee we spoke to was short and not customer friendly. Not recommended!

We had to wait more than 10 minutes for 2 cans of drinks, they don't look at other orders at all, only the ones they are making at that moment, while they could easily have grabbed 2 cans of drinks in between.

Wish I would have checked the reviews before eating at this place, but we were in the mall and had already been turned away at the sports bar due to the crowds. After waiting in line for more than 20 minutes at around 8pm (the electronic self-checkout was extremely slow and unresponsive, people using it were even slower due to not checking the menu before hand and taking forever to pick what they wanted, plus it would only let you select "well-done" for how you want your burger cooked, otherwise the menu wouldn't allow you to continue/complete your order), it took an HOUR to be served disgusting BLACK/burned hamburgers and everything (regular fries, sweet potato fries and mozzarella sticks) was cold, over-cooked and over-priced. NOT recommended.

If you order delivery here, you'd better have something else at home as well. 2.5 hours waiting, no communication, they just left us hanging. An earlier and proactive cancellation would have been appreciated, so we could have had time to order somewhere else.

So terribly bad, not a single order is correct, then too few burgers and then again no fries delivered with order. Ordered for the last time now. The only problem is that they cannot be reached by telephone, so problems cannot be solved.

Really really slow service!! The restaurant doesn't care about hygiene. They prepare food without gloves and touch the computer, scratch their face with the same dirty hand!

I ordered from this restaurant at 5:50 PM and it arrived at 8:35 PM I really don't think this can be done without saying anything!!! Once unpacked everything was cold I think this is really scandalous, so the 5 stars I see are NOT justified! you should be ashamed of yourselves

The burger was tasty, fries cold! For what we ordered, I thought it was overpriced! In my opinion, it took a long time, even though not many burgers were being made at that time! The pager rings, your food is there and no one hands it to you or says enjoy your meal! 2.20 for some avocado topping?! Go there if you want something easy to eat, but don't expect much in terms of atmosphere or service!

Always have a good experience here, the management is always super sweet and welcoming, and the staff always creates a nice atmosphere!

The worst food ever. I was with 2 of my friends, we order the same time from different places, after 10 min they was start eating and I was still waiting for my burger from this place..I order one burger ,one onion rings and I was waiting for 46 minutes. The onion rings was burn and dry and brown, I need to return it and ask new one. It was not possible to eat it. She start making another one and I give the burn onion rings back. She was angry 😡 and not nice to me. She didn't ask apologize. She turn her face and the time she was making the onion rings, saying bad words. The burger bad test,the sauce also. One Star it's to much believe me. Not friendly, bad food, expensive, waiting for more then 40 minutes. For sure I will never past from there. And I will inform all my family and friends not to get food from there. This store need faster chef and friendly people to work there . They charge me 36 euro for one burger one onion rings and one coca cola.

Go to 5 guys, order a burger there and enjoy. This is the worst burger ever. Takes long, cold and see how much bun you get with the burger. It more bun than burger. Big. No. €36 euro wasted. This place is the worst of the worst. Don't go.

Treated extremely poorly by a Dutch lady with a tattoo on her forearm. I don't understand how someone like that represents a place like the Butchers. No sense of customer service at all. I wanted to pay in cash and she said it is not possible because she has no change. I indicated that I tried it on and she took the order with a sigh. I paid correctly. Afterwards we discovered that we had not ordered our drinks and asked to pay for 2 Pepsi by card. Madam became very irritated! Stomped her arm on the table and very rudely told her male colleague to take over (who was friendly.) Please don't let these types of people work in the catering industry!

Unfortunately they changed the recipe for the ugly beef. I first enjoyed eating here, but now twice it has been bland. I miss the sauce, the peppers and other additions that were there before. I don't know if I'll eat here again next time

Good burgers! Milkshake also very tasty!

I order from the Entertainer App and every time I put in the special instructions 'NO PLASTIC CUTLERY!' However my meal always arrives with your very heavy plastic utensil pack. Please consider using a biodegradable option for your cutlery and PLEASE respect the wishes of you customer when they specifically requested no cutlery. Most customers do not need these extra utensils when they are dining at home, only put them in the bag when asked for. Please reduce your plastic waste.

Tasteless and soggy burger, very disappointing, had a nice appetite. Waste of my money

Price-quality is severely out of proportion. Burgers are tasty but way too expensive (12 euros for just a burger) for what you get. Staff spend more time chatting than serving food. Waited 25 minutes for 1 burger and 1 fries, which were also cold.