GastroRanking-logo
whatsappWhatsapp
phoneBeldesktopWeb
menuMenu
bookingBoek
3,0

Gebaseerd op 2.843 reviews gevonden in 2 websites

site_photo4

Nº 995 op 1108 op Utrecht

Nº 9 van 10 Turks restaurant op Utrecht

Score

comment_iconMeningen

Although it appeared open on the map, it was closed when we arrived.

site_logo

Tuana . 2026-05-13

MEER OPMERKINGEN IN Google

It's really bad when you promote a Turkish breakfast on your website and your website and Google say you're open. People drive 40 minutes and you're simply closed. It's awful.

site_logo

mirthe wildeman . 2026-02-06

MEER OPMERKINGEN IN Google

We were met with a closed door! Even though Google and their website said they were open, I made an online reservation, which was promptly accepted, and received an email confirmation. We wanted to have breakfast with the family after a long time, but once we arrived, we were met with a closed door! The phone went unanswered, and no one was in sight. Such a shame, as this was my first and last time here!

site_logo

Amir B . 2026-02-04

MEER OPMERKINGEN IN Google

The serving staff were not very friendly; they are not nice at all. They bring food with an angry face. I asked for a grilled platter without the cutlets, but the employee told me that this was not possible. I also indicated that I wanted the meat well cooked, but it was not very tasty and was tough. I missed a bit of flexibility from him or the chef. We also had Ayran without a drink.

site_logo

B Hesso . 2026-02-01

MEER OPMERKINGEN IN Google

I've never experienced such terrible service. I went to dinner today with my partner and two young children. We weren't greeted or helped upon arrival. Our table was right at the back, near the children's section. There was absolutely no atmosphere, and the decor is dilapidated. It felt like I was eating at a snack bar. We had to wait 45 minutes for our order to be taken. (I asked for it myself, because no one came to us voluntarily.) They don't have menus; they have to use a QR code. The food was okay and was ready much faster. After that, there was no service again. We ordered a drink, but it never arrived. It's a shame they treat their guests this way; it wasn't a pleasant experience, and I wouldn't recommend it to anyone! Such a waste of money.

site_logo

V. . 2026-02-01

MEER OPMERKINGEN IN Google

We thought we'd have a nice meal at Laila, but unfortunately, our visit was very disappointing. Normally, they serve delicious bread with sauces, but this time we had to ask for it ourselves. We also ordered drinks twice, which took ages to arrive. While we were still eating, the young waiter was in such a hurry that he was already clearing our plates. When we asked if the leftover food could be wrapped to go, it was brought to the table in an unpleasant manner. The most disappointing part was that our plates were still almost full, but we only received a few small pieces of meat, while we still had a whole skewer left. This is completely out of the ordinary for Laila. Compared to the branch in The Hague, this is truly outrageous. It's a real shame, because my previous experiences have always been positive.

site_logo

Drishti Rewti . 2026-02-01

MEER OPMERKINGEN IN Google

We were surprised when we were served bread with dips as an appetizer; sadly, that's not something you can take for granted these days. The staff was very friendly and attentive. The food was delicious and reasonably priced. Highly recommended.

site_logo

Rom . 2026-02-01

MEER OPMERKINGEN IN Google

Yesterday, I went to this restaurant to eat. Unfortunately, my baby became restless and started crying. Instead of showing understanding or support, a female employee had a very uncomfortable attitude and approach towards me. Her look and behavior made me feel pressured. Because of this situation, I couldn't even finish my meal and had to leave the restaurant, even though I paid just like any other customer. In such a situation, you expect understanding and support, not extra stress. What made it even worse: when other employees wanted to help me, she shouted loudly, in front of other guests, that it was “not their child” and that they shouldn't interfere. This was audible to everyone and very humiliating. In my opinion, this is a serious issue that requires attention and change. The way parents and babies are treated here is absolutely not hospitable. I left feeling very sad and stressed.

site_logo

Roos Jap . 2026-01-27

MEER OPMERKINGEN IN Google

We always used to come here from Eindhoven to eat, but yesterday we paid 113 euros for a grill for three and four drinks. The grill was very cold, the kipflij (a type of kebab) was undercooked, and the Adana kebabs were burnt. The drinks arrived almost when we were finishing our meal. The service was extremely poor, the staff were unprofessional, and the prices were exorbitant. A grill for one person costs around 25 euros, but we paid 113 euros for undercooked and burnt Adana kebabs. We couldn't even eat them and left. This was unacceptable for Laila. We would not recommend Laila to anyone. They behaved very badly.

site_logo

Durmus Yilmaz . 2026-01-15

MEER OPMERKINGEN IN Google

The food was delicious. The service was excellent. You immediately feel at home here, and everyone greets you with a friendly smile.

site_logo

Samar Moustafa . 2026-01-10

MEER OPMERKINGEN IN Google

Everything was perfect. There a big playing space for kids. The food was variatesd and delicious

site_logo

Ghina Al-Kawi . 2025-12-30

MEER OPMERKINGEN IN Google

I recommend this for families and friends as a specious place with kids playground and tasty food

site_logo

Ahmad El Masri . 2025-12-26

MEER OPMERKINGEN IN Google

We've been coming to Laila's for years. So much choice and so much delicious food. The meat is wonderfully tender. Flavorful, delicious food!

site_logo

Canan Pilic . 2025-12-21

MEER OPMERKINGEN IN Google

It's gone downhill and the service is terrible! The interior is very dirty and outdated. The staff is also rude. I'm definitely not coming here again!

site_logo

Hicham M900 . 2025-12-21

MEER OPMERKINGEN IN Google

Food wasnt well cooked, chicken with blood!

site_logo

Mohammed Saad . 2025-12-20

MEER OPMERKINGEN IN Google

I don't normally write reviews, but the food was so NOT good! First of all, it was lukewarm, and the meat was too salty. Kelle paca tasted like yogurt soup with meat in it, nothing like kelle paca soup at all. Now we have serious stomach problems. The food is up to our throats. Absolutely not worth the money!!

site_logo

Esra Aydaş . 2025-12-06

MEER OPMERKINGEN IN Google

Great food. The service could be a bit more cheerful!

site_logo

Udo Meijer . 2025-12-05

MEER OPMERKINGEN IN Google

The staff doesn't speak Dutch and doesn't understand it. Furthermore, the service was incredibly poor. We ordered a grill mix, and 30 minutes later, an employee brought a piece of meat to our table and said, "We forgot to include this piece of meat." It's ridiculous that this place is even still open. The food is also way too salty. First and last time, this is absolutely not worth your money.

site_logo

Naz Say . 2025-11-27

MEER OPMERKINGEN IN Google

Very bad, the order arrived incorrectly. The apology was, "Yes, I've just started." The quality was absolutely terrible. As if that wasn't enough, they started vacuuming while we and other guests were eating. It felt like faded glory...

site_logo

Verjin Zarbilmez . 2025-11-26

MEER OPMERKINGEN IN Google

The quality has declined dramatically compared to previous years, getting worse every day. Customers are treated unprofessionally. The starter wasn't brought until we requested it; the bread had gotten cold by then, so we asked to have it warmed up. The food on the menu doesn't match what they serve, and we waited over an hour with a toddler (16 months old)—a waste of money. Kasap, in the same location, is much tastier, and the service is better.

site_logo

kadir Sivas . 2025-11-24

MEER OPMERKINGEN IN Google

Poor service. The staff was too busy and paid no attention to the guests. The table was not in order and the food was served sloppily. Not a pleasant experience.

site_logo

J Sadat . 2025-11-22

MEER OPMERKINGEN IN Google

They have delicious Turkish food

site_logo

Amin . 2025-11-19

MEER OPMERKINGEN IN Google

Not recommended. Just leave this place .

site_logo

Abdullah Ahmad . 2025-11-15

MEER OPMERKINGEN IN Google

The unlimited breakfast was delicious!

site_logo

S. Gul . 2025-11-11

MEER OPMERKINGEN IN Google

Oh so clearly seen all dirty filthy chairs and sitting place as well , so doubt how would be rest of hygiene for food

site_logo

Muhammad Shahbaz . 2025-11-08

MEER OPMERKINGEN IN Google

The quality has deteriorated dramatically. Bread wasn't replenished until we requested it. Coffee is extra expensive. One woman was overworked making gozleme over the weekend, meaning you didn't get any. The toilets were incredibly dirty; they hadn't been flushed. The kisir wasn't good and smelled awful. The only person in our group who ate kisir had a severe stomach ache afterward. Definitely not going again.

site_logo

T. . 2025-11-02

MEER OPMERKINGEN IN Google

Portion small, too little for what you paid.

site_logo

H . 2025-11-01

MEER OPMERKINGEN IN Google

I visit Laila Utrecht regularly, but this time it was a real disappointment. We were in the mood for the mixed grill, but the meat wasn't good and even arrived cold. It's a real shame, because it's usually better. The staff was otherwise friendly, but unfortunately, the food was very letdown.

site_logo

T Y . 2025-11-01

MEER OPMERKINGEN IN Google

I rarely write reviews, but in this case, I just *have* to get this off my chest. At first glance, the breakfast buffet is extensive, but unfortunately, the taste was a huge disappointment. Of the three types of cheese I tried, not a single one had any real flavor. The whole thing didn't look or taste fresh, as if the ingredients were bought cheaply and the dishes were hastily put together. That can happen; the bigger the place, the harder it is to keep everything fresh and up to standard. I could have overlooked that. However, what really bothered me was the misleading information on the website about the “play area for children.” That sounds nice, but in reality, it consists of a few machines like those you find in an arcade or at a fair, including a claw machine with some old, half-broken stuffed animals inside. That isn't a big deal in itself, but it is that your child is only allowed to play there if you first buy a card for €10 or €20 at the reception. With €10, you can play five times; with €20, ten times. It is bizarre that you have to pay such an amount for something that is presented on the site as a play area for children.

site_logo

Sevinc Keskin . 2025-10-26

MEER OPMERKINGEN IN Google

A very bad experience at this restaurant. I felt like I was begging for food instead of being a customer. The service was very slow, and I had to ask several times before my food arrived. They even made a mistake on the bill – I only ordered one soup, but they charged me for two. I didn't realize it until after I paid. Very disappointing, and this was the last time I'll be back. I hope they learn to treat their customers better and check the bill carefully.

site_logo

gadir kadish . 2025-10-22

MEER OPMERKINGEN IN Google

We ate here. The food we were served first tasted good, but unfortunately was a bit lukewarm. The first drinks arrived on time and the service was friendly. After that, however, things went downhill a bit: three extra drinks we ordered later simply didn't arrive, and we had to get up ourselves to report this. The same thing happened with the dessert — we waited nearly forty-five minutes for it, and it was initially served incorrectly. Eventually, we received the correct dessert, but by then an hour had already passed. There seems to be only one person taking orders, which makes everything move a bit slowly. Tip for future guests: order all your drinks and possibly your dessert in advance right away, because reordering takes a long time.

site_logo

Cihan Yasar . 2025-10-22

MEER OPMERKINGEN IN Google

First of all, our mood was completely ruined by the gentleman who kept emphasizing the fee at the entrance; we didn't go there to eat for free, did we?! First, let us find our seats and sit down, right?! After taking the payment, no one bothered to help us, the food was mediocre, in short, we didn't like it at all, we don't recommend it to anyone, and hopefully we won't go again. It would be good if you paid more attention to and made an effort to improve your service quality.

site_logo

Medine Muhammed . 2025-10-21

MEER OPMERKINGEN IN Google

Delicious food and friendly service, highly recommended :)

site_logo

Hana H . 2025-10-19

MEER OPMERKINGEN IN Google

I ate here today. While waiting for my food, the fire alarm went off and continued until I finished. You can imagine how annoying it is to eat with such a racket. When I was paying, the least they could do was apologize for the inconvenience, but even that was too much. Instead, I was confronted by an aggressive employee. This is the last time I'll be back here. Truly awful.

site_logo

kabir mokhtar . 2025-10-19

MEER OPMERKINGEN IN Google

Their breakfasts are delicious, everything is very fresh, and the variety for that price is amazing 💯

site_logo

Gül C . 2025-10-19

MEER OPMERKINGEN IN Google

The food was very tasty. Everything was well-seasoned, nice and warm, and above all, delicious. The service was a bit lacking. No one came to ask if we wanted to order anything else. Perhaps ordering via QR code, which most shops use, is an option for this if there isn't enough staff. The atmosphere was nice, the restaurant has nice customers, and all tables were full. The reservation system works great!

site_logo

Seda Kaya . 2025-10-19

MEER OPMERKINGEN IN Google

Every time, we are surprised by Laila's delicious dishes. A nice place to celebrate your child's birthday, meet up with colleagues, or for a team outing...

site_logo

SA . 2025-10-19

MEER OPMERKINGEN IN Google

We had a fantastic time, I recommend it to everyone.

site_logo

Fatma TOPALOĞLU . 2025-10-18

MEER OPMERKINGEN IN Google

Really bad service. Not friendly. Toilet is dirty, mess is dirty. And we were stuck in the elevator and no one paid attention to us.

site_logo

Hatice Uzunca . 2025-10-12

MEER OPMERKINGEN IN Google

Don't go there calmly. If your path takes you there, change your route.

site_logo

Gulu Ammar . 2025-10-12

MEER OPMERKINGEN IN Google

Even 1 star is too much, the food is terrible, and the service is poor and unfriendly.

site_logo

Hulya Goktas . 2025-10-12

MEER OPMERKINGEN IN Google

The service at this restaurant was terrible. Instead of the staff coming to our table to take our order, we had to look for a staff member ourselves multiple times. And I don't mean just raising your hand, but actually standing up and walking over to them. We also had to get our own glasses for our drinks. Furthermore, there was a lot of mess in plain sight of the guests near the kitchen, which didn't exactly look tidy. The food was fine, but for the price, you should expect much more than this.

site_logo

Nico . 2025-10-12

MEER OPMERKINGEN IN Google

Bad service. I drank hair out of dessert and a super disgusting milkshake. In the end, I didn't have to pay for dessert.

site_logo

Neslihan . 2025-10-09

MEER OPMERKINGEN IN Google

Has become absurdly expensive, service and food quality substandard

site_logo

BC . 2025-10-08

MEER OPMERKINGEN IN Google

I definitely recommend it; the staff were friendly, and the food we ordered was delicious.

site_logo

Fatmagül Adışen . 2025-10-07

MEER OPMERKINGEN IN Google

The price-quality ratio of the food could be much better, and it also took way too long before we received our food.

site_logo

Kivanç Oyan . 2025-09-30

MEER OPMERKINGEN IN Google

Unfortunately, I got quite sick from the fried salmon salad. I contracted a bacterial infection. I managed to eat one piece of the fried calamari because it was tasteless and super greasy, as if it had been fried in old oil. Very different from what I am used to. Otherwise, I was well received at the beginning; they really should have mentioned that you have to scan a QR code for the menu, but I figured that out quickly myself. The staff does not speak Dutch well, so they often don't understand you properly, and it seems like they are doing their work reluctantly—no smiles, nothing at all. I almost got up and left because of the waitress, but I stayed anyway, and I shouldn't have done that, because then I wouldn't have gotten sick. This place is not recommended.

site_logo

M bb . 2025-09-28

MEER OPMERKINGEN IN Google

The food is not tasty, too little was cooked. Not satisfied with the service.

site_logo

Efil Efil . 2025-09-27

MEER OPMERKINGEN IN Google

The service is terrible, especially the Adana kebab, which is undercooked and the meat is not tasty. Very strange! I absolutely do not recommend it. It makes me understand better why the Kasap restaurant next door is so full.

site_logo

Al . 2025-09-27

MEER OPMERKINGEN IN Google

Very tasty, very accommodating....gladly again

site_logo

H Tc . 2025-09-25

MEER OPMERKINGEN IN Google

This place does not allow service dogs despite them being required to by law. We got rejected at the entrance.

site_logo

Tristana . 2025-09-17

MEER OPMERKINGEN IN Google

Kebab was burned. Personel do not always speak Dutch

site_logo

No Body . 2025-09-17

MEER OPMERKINGEN IN Google

In a word, terrible. You think you're going to have a nice, cozy breakfast where you'll spend €50 for two. The so-called "open buffet" turns out to be a few slices of sausage, stale croissants, store-brand chocolate spread, two kinds of soup (which was still bearable), a salad, and börek that I think was baked last week at Lidl. It had no smell or taste. The whole place didn't. Even the water tasted strange. Save yourself the money and go to a slightly smaller place for a decent breakfast. Because you wouldn't even feed this to a dog.

site_logo

T . 2025-09-16

MEER OPMERKINGEN IN Google

Waited an hour for my food not worth it sorry

site_logo

Liena Bahar . 2025-09-14

MEER OPMERKINGEN IN Google

Had a delicious meal. Juicy meat, superb. Very fast and friendly service. The service could be more attentive to the customer. For example, walking around the table to serve the food.

site_logo

Furkan Oz . 2025-09-14

MEER OPMERKINGEN IN Google

I visit for breakfast. Love the variety of boufet, the fresh paratha/naa/flat bread filled with spinazi, cheese or potato option. They make it fresh. The hummus and fresh sauces are yummy. Good play area for children inside. Highly recommended for families and people with children.

site_logo

Samia Javed . 2025-09-01

MEER OPMERKINGEN IN Google

Stomach aches, like eating at Mehtap. You pay about 70 euros per person for a bit of standard grilled food. Loud Turkish techno music. No atmosphere. Rude servers, except for the one who serves the drinks, a nice African man. Laila is not the same place as it used to be. It's gone downhill fast. Good detox.

site_logo

Utje Reg . 2025-08-31

MEER OPMERKINGEN IN Google

Wij gingen met een groep uiteten voor Moederdag. Het bediend personeel was compleet ongeïnteresseerd, niet klantvriendelijk en sprak geen Nederlands. Zeer slechte ervaring.

site_logo

Aniel . 2025-06-22

MEER OPMERKINGEN IN TripAdvisor

Nooit meer dit restaurant. Service was bar slecht en eten was koud en ontzettend zoutig! Personeel heeft een ongeïnteresseerde houding en kent weinig klantvriendelijkheid. Voor ons echt nooit meer!!

site_logo

Saida L . 2025-05-29

MEER OPMERKINGEN IN TripAdvisor

Onlangs gingen we met de familie uiteten om. Helaas was onze ervaring niet zoals we hadden gehoopt. Het personeel sprak nauwelijks Nederlands en had moeite met het communiceren in het Turks ze zeiden we spreken engels terwijl dat niet zo was, wat het bestellen en vragen om hulp erg moeilijk maakte. We bestelden 6 x leila speciaal maar die was ontzettend droog en moeilijk te kauwen eten was te koud en droog en lijkt uren al gemaakt te hebben. De patat was ook niet gaar en koud. We . Al met al was het een teleurstellende ervaring op een bijzondere dag. Er was een verlovingsfeest op die dag en ze gingen meer tijd besteden aan dat dan aan andere klanten en ook ik denk 100% zeker dat eten dat we hadden besteld was wat over was van verlovingsfeest en ze aan ons voorgeschoten hebben want het was te zien was te koud en droog. Mijn zus heeft een salade besteld die we uiteindelijk niet hebben gekregen en op de bon hebben we voor betaald na dat we thuis waren hebben we het pas ontdekt ook bij ons leila speciaal zat zogenaamd patat bij en die staat op de bon extra dat we voor betaald hebben en ook bij kinder menu zat patat en die hebben we ook niet gekregen. En bij leila speciaal zat ook salada en die hebben we ook voor 4 personen zelfde hoeveelheid salade gekregen zoals bij 2 personen leila speciaal, ze hebben heel lelijke gereserveerde het eten en bij mix grill zat alleen kip dan ook vlees zag ik bijna niet. Ook zogenaamd krijgen we thee van het huis ze hebben gebracht dat was ook te koud we hebben zelf gewoon gevraagd thee kopen en met kunafe gekocht te brengen ze verstonden het weer niet en krijgen we thee en heel later kunafe terwijl we hebben gevraagd samen te brengen met thee, en de bediening zei we brengen extra turkse thee om met kunafe te drinken maak je niet druk het is gratis het was mij niet om gratis maar ze begrijpen je helemaal niet en ook later kwam kunafe aan en waar is de thee niet gekomen en later vroegen we weer ze zeiden komt eraan maar nergens te zien thee en later hebben we uiteindelijk onze kunafe zonder thee genomen en niet gekregen, ik heb een hele verhaal maar zodat mensen weten niet hier hun geld verspilling niet waard om eens te proberen echt waar. Jammer ik had echt anders verwacht.

site_logo

Coastal29262801522 . 2025-02-20

MEER OPMERKINGEN IN TripAdvisor

Onlangs gingen we met de familie uiteten om mijn zus te vieren die geslaagd was. Helaas was onze ervaring niet zoals we hadden gehoopt. Het personeel sprak nauwelijks Nederlands en had moeite met het communiceren in het Turks, wat het bestellen en vragen om hulp erg moeilijk maakte. We bestelden gegrilde kip, maar die was ontzettend droog en moeilijk te kauwen. De patat was ook niet gaar. Na een opmerking over de patat kwam de manager naar onze tafel en stak zelfs zijn hand in mijn bord om te 'controleren' of het echt niet gaar was, wat echt niet gepast is. We vroegen ook om twee borden salade, maar ook dat ging niet goed vanwege de taalbarrière. Al met al was het een teleurstellende ervaring op een bijzondere dag.

site_logo

Hande Aydemir . 2025-02-04

MEER OPMERKINGEN IN TripAdvisor

The best Turkish food I've had abroad 👍🏼👍🏼

site_logo

Begüm Murteza . 2025-01-14

MEER OPMERKINGEN IN Google

Staff are always friendly and the mixed grill delicious.

site_logo

Lauren . 2025-01-13

MEER OPMERKINGEN IN Google

Bad and slow service food cold!

site_logo

Huseyin Aycan . 2025-01-12

MEER OPMERKINGEN IN Google

Bad experience ever in my entire life with a restaurant 0/10. I made a reservation and was then almost put next to the toilet while there was still enough room. We waited a total of 30 minutes, maybe even longer, for someone to help us. A colleague was to be sent to us twice, no one came by in those 30 minutes. Staff was anything but concerned with customers. Not even one person walked towards us or any of the staff looked at us. I used to come there with love, but from now on I will never step foot in there again, sorry not sorry. REALLY OUTRAGEOUS! WOULD NOT RECOMMEND IT TO ANYONE!!!!

site_logo

Joey Ak . 2025-01-10

MEER OPMERKINGEN IN Google

Totaal niet wat ik gewend ben in het weekend, geen dienbladen, thee was niet te drinken en er waren er meerdere met een klacht erover, geen ju er stond een kan appelsap, een kan met siroop Inplaats van ju’dorange en brood met sesam was keihard, ik vind het erg jammer dat ik 17,95 heb betaald en dat wel 4x want we waren met zen vieren., het mag echt wel wat beter qua service ook. Oh ja en de koffie moesten we er bij kopen was niet ingegrepen die koud was.

site_logo

Zahia A . 2025-01-09

MEER OPMERKINGEN IN TripAdvisor

Before booking, they couldn't find that in their system. There were 3 of us. Dishes did not arrive at the same time, which made the atmosphere no longer pleasant. Food, bland and tasteless You pay too much for not even cafeteria quality! Unprofessional workmen People don't go!!!

site_logo

Nurten Gunes . 2025-01-05

MEER OPMERKINGEN IN Google

I love Turkish restaurant Laila.

site_logo

Fatima Nogueira . 2025-01-04

MEER OPMERKINGEN IN Google

The staff was absolutely terrible. The employees were very indifferent and disrespectful. The tables were extremely dirty, we asked for them to be cleaned, but they did not care at all. They said the children's playground was open, but it was closed! They misinformed us. Our orders arrived very late and were incomplete. We asked for tea, the glass was dirty. As for the food, the meat was raw and bloody in some parts, unedible. Everything was very disorganized. The staff literally did somersaults to avoid making eye contact. We paid 150 euros, but this service was definitely not worth it. For the first time, I felt sorry for the money I spent on the food. Hygiene is zero, service is zero, food is zero. Don't go, it's a waste of your money and time! There is a "Butcher" right below, I recommend you go there.

site_logo

Muhammed Mevlut Kus . 2025-01-02

MEER OPMERKINGEN IN Google

Not even worth 1 star!!! Tonight we visited this restaurant and unfortunately our experience was anything but positive. It started as soon as we entered, where we were constantly addressed in Turkish, even though we clearly indicated that we do not speak this language. It didn't feel welcoming, especially because we live in the Netherlands and not everyone here speaks Turkish. The starter was served without plates, which caused everything to fall on the table and leak, a very awkward situation. The dishes were served in a messy manner, not at the same time, which did not improve the atmosphere and did not make the experience pleasant for a communal dinner. The main problem, however, was the chicken we ordered. This one was still raw pink and dangerous on the inside, which is of course worrying. Our children took a bite of it, I hope it won't cause any health problems. When we went to discuss this issue with the gentleman behind the counter, his concern seemed to be with a $1 basket where our son had spit out the raw chicken, rather than being concerned about the safety of the food. This was the final straw for us. It seemed like this restaurant was unable to handle the situation in a professional manner and the service was poorly organized. All in all, our night out was completely ruined by the unprofessional service and food safety concerns. We won't be coming back here.

site_logo

Redflower Flower . 2025-01-02

MEER OPMERKINGEN IN Google

I thought it was bad. The chicken was still raw and the staff seemed like they didn't know what to do. There was only one person who knew what he was doing and he was irritated by his own colleagues, because they did not keep him informed. WE had to tell him that a family had been moved. This was really disappointing, I was sorry that it happened this way. I came a few months ago and it was so much better then, the food was tasty and the staff was very nice and knew what they were doing. Disappointed and didn't like it. Atmosphere wasn't very nice either.

site_logo

Mona Sediq . 2025-01-02

MEER OPMERKINGEN IN Google

The staff was horrible. There were plenty of people working, mostly young ladies, but they hardly did anything. One employee was busy with her girlfriend all the time and constantly gave her kisses. It seemed like she came there to chat rather than work. We were three people and ordered food, but it did not come at the same time. My food only came when my friend had already finished his plate. Really ridiculous! We asked for three teas, but each time we only got one glass. When we asked again, we only got one glass again, and it was broken too! How can you bring something like that to a customer? I took a picture of it, because you can't miss this. The table was filthy and was never cleaned even when we asked. We even ordered dessert, but the table remained dirty. When we sat down, there were still dirty glasses and cutlery from the previous people. I asked for new glasses, and the employee just said, "There are already glasses." When I showed them that they were dirty, we were reluctantly given new glasses. Also, we didn't get "sauce and bread," while other tables did. We had to ask for everything ourselves, even the cutlery. The service was completely disinterested and no effort was made. The food was also bad. The meat was not properly cooked, some pieces were even raw and red on the inside. We could barely eat anything, but still had to pay €130. What a shame! My advice: don't go here. It's dirty, the service is bad, and the food sucks. Definitely not worth it!

site_logo

Havin Sal . 2025-01-01

MEER OPMERKINGEN IN Google

The food was very tasty. It was very busy, so unfortunately the service was no longer that good. It took a very long time for someone to come to take our order. The food came quickly. But once we had finished eating, our tables were full for at least 30 minutes with plates and bottles that were not cleared. We also didn't get any glasses with the soft drinks, which wasn't very nice. Later we ordered a large bottle of spa blue, again without glasses while we were with a group. Then it took a very long time to get it again. Then ordered a dessert, which came quickly. We also ordered Turkish tea, but it never arrived. When they are quiet the service is good, but unfortunately not when they are busy. When paying we all paid separately. Then they say that one of us didn't pay (who was already gone). We had to call her to take a screenshot of the payment. Of course we were able to show that without any problems. We had to wait another 10 minutes for that. Very unfortunate.

site_logo

Susanne P . 2024-12-31

MEER OPMERKINGEN IN Google

Super tasty and fun with the kids

site_logo

Nermin D . 2024-12-31

MEER OPMERKINGEN IN Google

first time and the last time. everything bad. everything. So sorry I didn't read the reviews first. employees can barely speak Dutch, it feels like I'm in Syria. food was not good. service was also bad. I won't come here anymore! waste of your money. you are treated like a dog.

site_logo

Furkan Karakus . 2024-12-31

MEER OPMERKINGEN IN Google

Rezillik berbat bir yer. Food doesn't taste like anything. In addition to the kebab dishes, you get raw tomatoes and onions on your plate. Staff speaks almost no Dutch or Turkish. Tables are not cleared. Food, drinks, whatever you order, everything comes too late. They are not customer friendly. Waste of money to eat there!!!

site_logo

Y A . 2024-12-31

MEER OPMERKINGEN IN Google

The food is terrible, the service is terrible, the asci didn't taste the food when he cooked it. Bulgur rice arrived ice cold. Meatballs with sauce were covered in oil. I would have done the couplet better if I had made it myself at home. Grilled meatballs were burnt. If they paid more, I would never come to this restaurant again.

site_logo

asiye ilk . 2024-12-28

MEER OPMERKINGEN IN Google

A subpar experience, the worst meal I have ever had in my life. Bulgur rice was ice cold and messy. The meatballs, of which there are 10 in the photo, came in 5 pieces in oily tomato juice. I felt nauseous and canceled the portion meal I bought. The food arrived by mail. There is food, no cutlery, no rice, no spoon. Never, ever go and waste your money here. I'm also adding a photo of the meatball sauce. When I told him about his experience at the checkout, the employee said, "I have never received such a comment." I invite the dear employee to read the comments here, eat that frozen cold messy bulgur pilaf, and leave a photo below for him to review.

site_logo

Handan ŞAHİN . 2024-12-28

MEER OPMERKINGEN IN Google

Voor het eerst bij Laila geweest, Het ontbijtbuffet is mij als Turkse gast , erg tegengevallen. Is miste vooral de gevulde Turkse broodjes en Turks brood. Ik vindt persoonlijk stukjes stokbrood niet ‘typisch ‘ Turks. Daarnaast ontbraken ook de omelet gerechten bij het buffet ….,

site_logo

Sedat Z . 2024-12-26

MEER OPMERKINGEN IN TripAdvisor

Food was good. Listened carefully to our wishes regarding meat. It was busy so the service left something to be desired. Ask for glasses, cutlery and extra plates. And the atmosphere, the music was a little too loud... that could have been a bit more atmospheric. The waiter also thought that the wrong dish had been served to us, instead of checking this in the system first, the plate was almost removed from the table. Only to then draw the conclusion on the spot that the half-eaten dish was ours after all. Was something special...

site_logo

Ik Ba . 2024-12-26

MEER OPMERKINGEN IN Google

I love the diversity of food, the börek ispanakli, the atmosphere...

site_logo

Fatima Nogueira . 2024-12-26

MEER OPMERKINGEN IN Google

What a bad restaurant itself, the food was really bad and the same goes for the atmosphere

site_logo

Dulhastasi D . 2024-12-24

MEER OPMERKINGEN IN Google

Very nice place Fast service Good food

site_logo

Nes . 2024-12-24

MEER OPMERKINGEN IN Google

Always good food! Friendly service

site_logo

Kimberley Paolino . 2024-12-23

MEER OPMERKINGEN IN Google

Eaten often. Breakfast, lunch and dinner all delicious!

site_logo

Thomas Chow . 2024-12-22

MEER OPMERKINGEN IN Google

When we arrived at 4:15 PM it smelled of chlorine everywhere. The first part of the restaurant still looks fine. The play area is worn out. Employees are not attuned to each other. Cold mezze, but no spoons ordered. It's nice if there are 9 of you, fork poke is a thing of the past :-) Main course came quickly. Meat was fine. We were missing knives. Often had to ask staff for things. The staff who are there stand for that...?? No idea, they stayed there and sent their colleague to join us. Tables are wiped down with strong-smelling chemical cloths. Not nice if you are still eating while the table next to you is being cleared. Toilets… crazy construction. The toilet door is too deep in the door frame. It is not possible to turn the lock because there is no space between the door lock and frame :-) We thought it was a nice location with plenty of parking spaces and close to the highway. Shame! Unfortunately we won't be coming here again.

site_logo

G. Tercanli . 2024-12-17

MEER OPMERKINGEN IN Google

Selecht Service Very poor crockery, last time was better This time very bad, employee talks very rudely,, Disorganized

site_logo

Mirweis Anwari . 2024-12-16

MEER OPMERKINGEN IN Google

I already think one star is too much for this restaurant. It's a real shame I didn't read reviews first. We came to this restaurant really looking forward to Turkish food, but unfortunately they ruined it. We walked in and the person behind the counter didn't even say hi or welcome. We ordered laila special for 4 people but it was really nothing special Meat was really fatty and low quality. It was so overcooked that you couldn't chew or swallow. What was in the photo was completely different from what we had at our table. They didn't even bring plates and cutlery so we had to wait a very long time and the food had already become cold. Such a shame They made a lot of mistakes by just bringing things to our table that we didn't even order. (but I said that it is not ours) then when paying I check the receipt and of course I see that all those errors have been charged. Sorry but this is really stupid what you are doing I really don't recommend anyone come to this restaurant. There are plenty of other restaurants that have a nice atmosphere and good food I will definitely never come back. A waste of our money

site_logo

nahid ahmadi (venus) . 2024-12-16

MEER OPMERKINGEN IN Google

Very bad restaurant, angry faces, had ordered food for 4 people. We received very dry meat, with payment there are 30 euros extra costs that we had not ordered Very bad experience, never going back

site_logo

Benyamin Javadi . 2024-12-16

MEER OPMERKINGEN IN Google

Worst service ever, can't even speak Dutch. The food was disgusting, the shrimps were NOT cooked... Many mistakes were made with our order, so they served one of our dishes to another table. And let's not even talk about the place for the kids! Definitely not recommended. This was certainly not worth the 160 euros

site_logo

Zaki Ait . 2024-12-15

MEER OPMERKINGEN IN Google

Ideal for large groups, having a separate room is very suitable for a pleasant conversation environment. There is also a small masjid.

site_logo

Ruveyda Yildirim . 2024-12-09

MEER OPMERKINGEN IN Google

Super bad service, waited 2 hours for our food. I strongly advise against it!

site_logo

Koen T . 2024-12-08

MEER OPMERKINGEN IN Google

Waited an hour and still no food.

site_logo

Fouad Gaoui . 2024-12-08

MEER OPMERKINGEN IN Google

Laila special: Very nice Turkish mixed grill with grilled meat and chicken with salad, fries, rice. Yellow rice was pretty good so was the lamb. Beyti Sarma: Kebab rolls served with tomato sauce and Turkish yogurt. Tasted well too Baklava was too sweet but the Sutlac (rice pudding) was quite light and not too sweet and refreshing after the meal. Turkish coffee however was a small shot with lot of ground coffee. Not everyone speaks English but they tried to help as much as they can.

site_logo

Anya Ishq . 2024-12-04

MEER OPMERKINGEN IN Google

The meal was of mediocre quality and did not meet expectations. I have eaten in better Turkish eateries. We ordered the Laila Special, which unfortunately was not special. For example, the dish, intended for four people, contained eight chicken wings (cheap meat) but not four lamb chops. Some pieces of meat were overcooked and the salad was only enough for two people. The location left much to be desired. The atmosphere was unpleasant and it seemed like the venue had been opened quickly without being fully finished. This does not contribute to a pleasant evening out for dinner. Moreover, parking is chargeable, which costs approximately four euros per hour. Although this is not directly due to the location, it is something to take into account.

site_logo

Herman . 2024-12-04

MEER OPMERKINGEN IN Google

Delicious, super cozy restaurant and nice staff

site_logo

Melissa Van den Boogaard . 2024-12-03

MEER OPMERKINGEN IN Google

The food was good. We ordered mixed chicken and steak. Steak cooked medium with champion sauce was juicy and tasty. Few staff speaks English and order takes time but the food was fresh. If you are going on weekends it’s better to reserve seats via their website.

site_logo

J N . 2024-12-01

MEER OPMERKINGEN IN Google

If you want to fight for your own food and drinks, this is the place to be. Oh yes, and if you need shirk, see photo :)

site_logo

Ferr Klt . 2024-12-01

MEER OPMERKINGEN IN Google

Staff do not speak Dutch. If you want to order something you have to call the staff several times. And once you have ordered you wait an hour for your food. Ordering drinks is almost impossible, staff walks away if you want to ask something. Price-quality ratio is not right, it is way too expensive for the service you get. I will never eat here again.

site_logo

Youssef Kalluti . 2024-12-01

MEER OPMERKINGEN IN Google

Amazing Turkish restaurant. Food was perfect and service was friendly. Truly enjoyed the evening

site_logo

Kamran Nobari . 2024-11-27

MEER OPMERKINGEN IN Google

Soortgelijke restaurants in Utrecht

restaurant_img
3,1

6 meningen

location-iconDoornburglaan 4
Turks restaurant
outdoor_seating_53257takeaway_53257delivery_53257

It was really not tasty. We ordered a doner and it was just lard and vegetables. The meat smelled weird and there was no sauce. It was inside but it wasn't tasty.

restaurant_img
4,0

830 meningen

location-iconOudegracht aan de Werf 146
Turks restaurant
outdoor_seating_65146takeaway_65146delivery_65146

Even one is too many!!! We thought about this restaurant, beautiful on the water. On the contrary, it was terrible!! We had a really bad experience here! We just wanted to have some delicious Turkish food as tourists. We saw mice running around! We reported this to the owner and the waitress. The waitress herself was shocked and said something had to be done about it. The owner, on the other hand, was very calm and relaxed and said it was perfectly normal because the restaurant is on the water. So, if a restaurant is on the water, people's health and hygiene aren't that important?! Other people also reported this, and then the owner even started laughing that it was their pet. Is this even remotely sensible?! Instead of doing something about it or chasing the mice away with a mouse trap or mouse poison, he just laughed. I couldn't eat any of the food or enjoy it. It was anything but Turkish food. In the end, I couldn't eat anything because I was so shocked. Instead of giving a discount or waiving the charge, we still had to pay the full 70 euros!!! Apparently, according to the owner, it's normal for waterfront restaurants to have mice! Way too expensive for what it is.

restaurant_img
4,2

23 meningen

location-iconKanaalstraat 84
Turks restaurant
outdoor_seating_65931takeaway_65931delivery_65931

Even though I went alone, I was able to sit at a table for four. The staff were friendly and attentive. This must be one of the best restaurants in Utrecht, at least. It's a shame I couldn't try a variety of dishes because I went alone.

restaurant_img
4,4

92 meningen

location-iconVan Heuven Goedhartlaan 77-H
Turks restaurant
outdoor_seating_61450takeaway_61450delivery_61450

Very kind Service and surprising good meal! #Holiday :)

restaurant_img
4,4

207 meningen

location-iconAmsterdamsestraatweg 234
Turks restaurant
outdoor_seating_59113takeaway_59113delivery_59113

Really severely disappointed this time. I picked up 2 döners to eat at home, and when I got home, they were just ice cold. How do you manage to serve döner that isn't even warm? As if that wasn't enough, there was a ridiculous amount of lettuce inside and barely any meat. I might as well have ordered a bowl of salad. The previous two times it was fine, so I really don't understand what went wrong this time. For this price, you just expect a warm and well-filled döner, but this was truly worthless. This was the last time for me. I would absolutely not recommend this place. Don't worry if you keep serving so little meat; you will lose your customers eventually. People pay for a döner with meat, not for a bowl of salad. Quality and customer satisfaction should be more important, surely.