BarBar in Burgwallen-Oude Zijde

strangely milky americano with a peculiarly large amount of coffee grinds in it To reply to the owner: I am aware of the curse of customers leaving bad reviews for the wrong locations. Unfortunately that is not what happened here. You policy may not be to put milk and coffee grinds in the drink when customers order an americano, but that is what your baristas put in mine when i was there. I remember it distinctly because I was so excited to go, and so very disappointed with the whole experience. The reason I did not walk back to the shop and complain was because the staff who were working at the time all seemed exhausted, stressed and distracted. Although there were not many customers in the shop at the time, I imagined that they had had a very busy morning and didn't need the trouble. I also left a three star rating instead of one star, because I have a lot of respect for the difficulties of running a business. We all make mistakes. It's more of a mystery for me. I can understand how grinds end up in coffee - if the barista doesn't keep the floor of the grinder clean (which can happen when the rush of customers never ends) then grinds can stick to the portafilter spouts. But the milk was so bizarre I just thought to mention it in the review so you could review your practices. In any case it was not my intention to give you a bad review. I would want to visit more than once before doing that with a coffee shop. But Google knew I had researched your location for days, asked for directions and followed directions there, and gps-located me in your shop. Which is why google prompted me to leave a review. So I am sorry to tell you bad news, but your shop most definately served me a milky americano full of coffee grinds. Sorry! Lots of love!!

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