Burger King in Schiphol

I'm so sorry, but what is this, Burger King??! I came to get a small burger with fries and Coke after an exhausting flight. I had asked for a Small Coke. Twister fries and a regular burger. First of all, it was just dumped on me, and because a straw was sticking out, I assumed it was Coke. They didn't say when it was ready. It turned out to be the fries and burger after all. In the end, my Coke wasn't included, and other people were already being served. I went back in line. There was a Large Coke for €5!!!! on my receipt. I indicated that it needed to be a small. That wasn't possible at all. Yes, I could get a small for the money of €5. I indicated that I would rather have my money back then. No, they didn't do that either! Oh well, sorry! The way they spoke to me was awful. The attitude of the person doing that. By the way, it wasn't the incredibly sweet guy at the cash register, but a wannabe manager who has no idea about customer service. If you have all the cups available, why *must* I order a large? And why can't things be turned back? I think that just means you don't feel like working. Also, everything was cold and dry! NEVER again here! And for everyone coming, skip this Burger King! €12.50 for a bag of Twisters as small as a small portion, a simple burger, and a ton of iced cola is not worth your money!!! Actually, 0 stars for this review would be more fitting!!

Long wait, little food, ridiculously expensive. Once is enough, never again....

4 cheeseburgers, cold and dry...most terrible burger king on the planet...

The quality of the food is lower than other Burger King's that I already visit. The hamburger is quite dry, and the medium-sized fries are about the right size. Considering the options at the airport, the food is ok for a reasonable price, and the service is fast. It's important to keep that in mind when deciding to eat at this Burger King.

The saddest burger I’ve ever seen was handed to me by an incredibly unfriendly employee. It looked nothing like what you would expect, and the whole experience was just disappointing. Poor presentation, poor service, and definitely not something I’d come back for.

€4.05 for a small cup of coffee???

Horrible, more than 40 minutes to pick up a hamburger that they had forgotten to process.

The food was prepared quite quickly, which was nice. However, the pickup area was a bit confusing because there were many bags waiting at the same time and lots of order numbers being called out. At one point, we had to ask which bag was ours. The chili cheese Nuggets were reasonably warm. My burger was a little on the cold side and wasn’t put together very neatly, with the wrapper folded quite messily. I can understand that this can happen when it’s very busy and the staff are trying to serve everyone quickly. There also wasn’t much seating available, although that’s probably to be expected at a busy airport like Schiphol. Overall, the service was fast, but the organization and food temperature could be improved.

Where is the lettuce and everything and why is it so dryyyyyyyyyyyy

The food was cold, overcooked, and really not tasty. The cola was flat and ice-free. We also received regular cola while ordering Zero. The staff was unfriendly; a very bad experience. We will not be coming back.

Ordered a cheeseburger with extra cheese and no cucumber. The burger had cucumber and no extra cheese. Apart from that it was not eatable, hard as a rock. I guess it has been in the heating cabinet the entire day.

Extremely expensive for the quality of the food. If you order food to eat in, they force you to buy a plastic cup for €1 for your drink. There are no refills on soft drinks. The service was quick.

40 minutes without a sandwich. The staff was rude and incompetent. When we asked for clarification, they even attacked us. ABSOLUTELY AVOID.

Bought Burger King at the Arrivals Hall in Schiphol Airport (AMS). It’s your standard Burger King—nothing more, nothing less. What impressed me was the speed of service. The staff were super quick; before you even had time to turn your head, your order was already ready. 😁 Perfect if you’ve just landed and want a quick bite without wasting any time. 🍔✈️

Very rude staff, this is my first time flying and meeting such rude and bad service. I’ve no problems with Burger King branches in other airports. Got the order wrong, and the staff reacted very rudely and sarcastically when I requested the fries and BBQ sauce I had ordered. Got the order wrong again by omitting the BBQ sauce, and when I asked if bbq sauce had been included in the bag, was told it was there and was rudely dismissed. Rude nasty people.

Dreadful service. When asking what to do with the €1 cup for the drinks, they just ignore you. Highly recommend to skip this joint.

I asked for bbq sauce and the guy at the till told me to hurry up completely ignoring my question

They always forget things from my order I have never got 1 correct order I have paid for stuff i didn’t get in total of 40 euro . They even gave me someone else order once!! I just want one time my order to be correct no more or less

Good citizen service could be better.

I thought it was pretty good, they had a nice interior and I thought the cheeseburger was the tastiest.

This is tasty, the straw yes, but not the milkshake in the bag.

I arrive and see a line of at least 80 people. I won't add anything else.

Whatever you order, just don't get the chili cheese nuggets. They are way too overcooked, there is no cheese left in them, and if you ask for new ones you just get the same. Maybe they just don't know how long to cook them here?

Fine, though there isn't much seating, partly because chairs/stools sometimes lacked a seat, and also due to the crowds, which is normal at Schiphol.

The burger king inside the terminal is not worthy your time except if you have more than 2 hours to wait... 2 burger required 45 minutes....

The food is way too expensive, and small but the taste is alright. The food was done quickly but the cashier was rude.

Only when Hema is closed. The fries are okay, the portion is too small, and the price is too high. And then you just have to eat out of a brown paper bag.

A lifesaver at 4 AM! Quick and reliable.When you arrive at Schiphol Airport in the middle of the night and almost everything else is closed, this Burger King is an absolute lifesaver. The service was surprisingly fast and efficient, even for a late-night rush. The food came out hot, fresh, and exactly as ordered. It is the perfect, reliable option if you need a quick, filling hot meal before catching your bus or taxi out of the airport. Great spot for late-night travelers!

They didn't have a children's menu.

The food in the Netherlands was all terrible, so I thought Burger King would be okay, but I got a cold burger and chicken nuggets. It seems the people in this country aren't interested in tasty food... Despite the huge influx of customers, the process of handing out the food was clearly poorly planned and incredibly crowded. This Burger King clearly has no intention of researching or improving its process for serving busy airport passengers comfortably...

Terrible service, dishes that smelled of soap, and to top it off, they had to remake my milkshake twice because the waiter kept serving me vanilla when I ordered chocolate. In the end, they preferred to throw away the first two failed attempts rather than offer them as compensation. Avoid at all costs.

Worst Bürger King ever. Impolite staff with a bad attitude

3 out of 5 screens in operation. 3 tills. But the staff won't use them despite cues. I explained 3 screens and you have the ability to sell here. But they wouldn't. I said I would leave a review and the young lady just shouted something I didn't understand. Long cues. Don't care about customers.

Really disappointed with my experience at Burger King Amsterdam Airport. I hadn’t eaten anything all day and decided to get food here after travelling. Shortly after eating, I developed what seemed like food poisoning with vomiting and diarrhoea. It completely ruined the rest of my day and was extremely unpleasant, especially while trying to catch a flight. I can’t say for certain what caused it, but the timing after eating here was concerning. I also expected better food handling standards at an airport location. Based on my experience, I’d be hesitant to eat here again.

40 minutes for a burger. We are at an airport we need to take a flights. I never saw a slower persons than the employees of this bk. 60 persons waiting and they were in slow motion (all of them, manager, girl who was saying numbers, everyone)

I love a good Burger King. This isn't one of those, unfortunately.

Unlike in Portugal, they don't provide a board game and the options are fewer.

They make you pay a “reusable cup” fee even though it’s pretty obvious that *they’re* the ones reusing them. Why am I paying extra for something that is saving *you* money? Oh, and I don’t think the “reusable cup” that I was handed was even clean, because there was an obvious film at the top of the Coke Zero. So I demanded a new one in a non-reusable cup (because, while I do think saving the environment is important, I wasn’t willing to risk having to go through getting it re-poured multiple times), which, surprise, they did actually have. Didn’t give me a refund on that fee though. The food was, well, Burger King. Take from that what you will. No onion rings, though, what’s up with that?

No coupons, but double discounts, because they mainly want your money when other shops in the neighborhood are also expensive.

It says sprite zero sugars but i doubt they serve that

I ordered a burger without mayonnaise due to an egg allergy. There was mayonnaise on the side. When I went back, they initially made a fuss about "there being no mayonnaise on the burger." Only when I said that I couldn't eat a quarter of my €12 burger and pointed to the mayonnaise again did they make a new one.

I think this is one of the worst Burger King in existence. You asked without mayonnaise because of an allergy the staff said to just eat around the mayonnaise because it's only at the sides. Just ridiculous. After some pushing we finally got a new burger. These prices with this awful staff, how is this even allowed?

advise: never order a take away, it’s not warm and always something missing, like the sauce today, I had my chicken sandwich within 90 sec after order, I was glad cause I had to catch a train. Always order there to to eat and ask for a brown paperbag to bring it with you.

Difficult to be positive about how this Burger King represents itself. Prices for drinks and menus are deserving where the only option it to pay 1 euro extra for a reusable plastic cup, where there is (seemingly) no option to turn it; a bit of a waste of plastic. Payment machine also refused to take card payment via Google pay. Seating area is way too small and crowded, and it seems that there are too many guests per staff. So it is very challenging for the staff to keep seating area clean between customers. A bit of a disappointment, and it puts Burger King in a bad light. A rethink of the seating arrangement, new setup for the self service payment machines, and additional help for staff on the floor is recommended.

What terribly rude staff. And ridiculous prices..

The food was cold, but above all the service is worthless: arrogant, loud-mouthed, and disrespectful to the customers.

None of the food is like it is in the pictures! How can they sell such crap to people! I'd rather buy a croissant from the store....I don't know how people eat these foods. I ordered an ice cream for 5 euros, in the picture it looked like it had toppings and chocolate. In reality it turned out to be a cardboard cup with low-quality ice cream sprinkled with some fake chocolate buttons. Disgusting!

Not just bad, simply rude. Ridiculously expensive for what you get. The food arrives cold and wasn't tasty either. And you have to buy a sturdy cup for €1 to drink from. I just got back from my holiday and what do they expect? That I bring my own drinking cup? Idiots

I ordered 2 burgers to go. They gave me one only. When I complained the supervisor said I should “look harder in the bag”. He refused to look and almost made me loose my train

Ordered a burger and ice cream here today at 1:30 AM after a long flight and selected ‘takeaway’. The burger and ice cream were placed right in front of me without anything else around them. I asked for a bag, but according to the completely uninterested employee, they didn't have any. And you pay €16 for that.

Terrible from start to finish. We waited a good 30 minutes, the selection was small, there were hardly any seats, and everything was dirty. The worst Burger King of my life.

Absolutely no manners. The staff doesn't respect opening hours. We were supposed to open at 2:00 AM, but then at 2:30 AM they told us they weren't ready. They delayed opening for another 20 minutes. The reason for the delay? The employees left the restaurant at 1:50 AM to go on break until 2:20 AM. The cashier was incredibly rude to the customers. It's a shame Burger King employs this type of person who damages the brand's image.

Much better than the one after security. They actually had Twisters on the menu and delivered a decent burger.

I flew from Schwechat to Amsterdam on Monday with my mother and my little brother. I actually wanted to have lunch somewhere else, but with a picky little kid, you can't be too fussy. And I usually don't think Burger King is bad anyway. I had the extra long chili cheese patty, and my mother had crispy chicken. I swear, the patties didn't taste like beef at all, but exclusively like old fryer oil. I was starving, so I forced myself to eat them, but oh boy, I felt sick for three hours afterward. My mother thought hers was awful and also had a stomachache, had to go to the bathroom frequently, and kept burping.

Horrible. Trash and packaging piled up everywhere, everything filthy. The girls who serve you are completely indifferent, though they are friendly. They have no ice, the soda is flat, they don't have salt, the burger we ordered was incomplete, without pickles, and the bun was stale. I can honestly say that eating here could cause health problems. I've never seen a Burger King this dirty, especially not in an airport.

Expensive and I've been waiting half an hour for a Whopper - not just one Whopper anymore! Staff completely overwhelmed.

“THe IcE CreAM DoeSnT WoRk” burger king please don’t use the excuse McDonald’s uses. It’s annoying

Quality has gone down. Disappointing. Have to pay for reusable cup you can never reuse. No diner in tray - just one bag for everyone so you have to dig around for your fries together. Will be hitting the Febo next door from now on

Actually I do not want to give any star for service as it’s third time instead of large fries they serve small fries Ridiculous .. they are not trained staff no one knows what they are serving to customer

Unfortunately, Burger King Amsterdam is no longer the same. The manager was incredibly unfriendly and got extremely angry because we were supposed to receive a free Whopper after leaving a review on their own Burger King website. He refused to give it to us (he even took away the burger he'd already received for free from a colleague). After a brief discussion, we were told to leave. That's no way to treat paying customers. It was all about this one person; everyone else was nice.

The two Big King XXL burgers were cold. Some of the curly fries were just regular fries?! - Coupons couldn't be used. - There was an unpleasant smell coming from the staff-only area. - I politely asked for the free Whopper receipt and whether my two colleagues could also get one. The woman smiled and showed her (presumably Indian) boss the three completed receipts (for which a review had to be left). He indignantly handed out one Whopper. I then asked if I could get the other two receipts back so I could give them to my colleagues. This led to a heated—and ridiculous—argument in which I was told to return my Whopper (should it be put back on sale? Is that why the burgers were cold?) in order to get the receipts back. Overall, the service was very unfriendly, and I was told to leave a bad review because the receipt stated that they weren't obligated to give out the free Whopper. This may be true, but I don't understand why they treat customers so rudely. I didn't insult anyone in the slightest or insist on the free burger.

The food was utterly mediocre. Don't spend 15 euros on this; find somewhere else.

Poor food quality and grumpy people. Also forgot food items from the order.

Food was ok, but they have mice running around in the seating area

Standard, fast service. However, only two self-service kiosks were working on Sunday, February 15th, when the airport was packed (cancellations and delays due to snow), which was unacceptable. The queue was endless, and many people went to eat elsewhere.

Radio announces 1 euro burgers at burger King. This franchise does not do the offers they are airing in the Media. feels like scamming. The radio announcement does not mention, the deals are not valid at certain locations.

I had previously purchased a meal at Burger King, and since you can only buy soda in returnable cups, I did the same: I took the cup with me after my previous meal so I could exchange my returnable cups later, which, as with my previous purchases, wasn't necessary for me. When I returned the cup to Burger King, the vending machine accepted it, but the employee there refused to refund the deposit for my glass, despite my pleas. Therefore, I don't recommend Burger King to anyone due to their rudeness. The staff shamelessly took my money without refunding it, as there's no option to buy a drink in a paper cup, and forced customers to buy soda in plastic cups, which they then, of course, stole.

I had the worst food poisoning from this Burger King. Do NOT go here.

For an airport, it's quite okay

They are charging me ketchup and mayonnaise and paper cup for drink, ended up 20 euro for set. They brought me cold burger. It must be sitting there more than 30 min. I would never go there again.

No stars for service from me. I thought I'd grab some Burger King at my leisure. My order was taken, and when I went to pick it up, the staff was clearly irritated with me. I don't even know them. Not recommended if you're looking for a quiet day.

Best place to get some food when having a flight in the middle of the night

What a huge disappointment. The entire order was already ready when we walked from the ordering station to the cash register, which is a red flag. You pay over €10 for a small, limp, cold burger with half the ingredients missing. Not from one, but both burgers. The flavor was also completely lacking. Even though we had indicated we would eat in, we still received it in a bag with too few napkins or even a way to eat it in the first place. I will never go back to this or any other BK location; that's over now.

Nearly €17 for a Whopper meal with water, ridiculously overpriced.

It tastes okay, but what really stands out to me is that they often give the wrong orders. It's happened to me a few times, but now I'm really fed up. I was off work, and I always eat on the train. And then I realize on the way that I got the wrong burger. That's how you guys are just stealing people's money. Pay attention!

Quick service, convenient location. Unfortunately, the burger which I got served was underwhelming - a lot of bread, thin patty, only a couple of gherkins, limited amount of mustard.

You can’t claim to be open 24h if you close in the early hours of the morning. Very misleading.

Tried to redeem a voucher from easyJet for a delayed flight and the manager refused saying he was too busy. I mean don’t make your problem mine,schedule more staff or hire more people

Burger King at Schiphol Airport - it was the middle of the night and nothing was open, so I tried this one. I've rarely had such a bad meal; everything was lukewarm and bland (fries and nuggets), poorly prepared and lukewarm (vegetarian burgers), and the only good thing was the sparkling water from the fridge. The service also seemed very unmotivated and barely spoke a word of Dutch. The icing on the cake was the mice I later saw running around the place - so hygienic. I will never, ever eat here again.

The burger was colder than the weather outside, and I can tell you there was snow. The chicken burger was fine, but the meat was inedible.

I paid €5.90 for a large Twister fries bag. But the bag I received was extremely small. The staff showed no interest whatsoever and were downright rude; they just left me standing. After having to ask several times what size a small/medium bag was, I was given a sample size bag that was exactly the same size, only with a different print. I feel ripped off. I finally got my money back, but with a lot of effort. They snatched the bag of food from me, and instead of the difference in price, I got the whole thing back. So there you are, sitting on the train with an empty stomach. I should have read the other reviews. Then I would have seen that I wasn't the only one with such bad experiences. It seems Burger King isn't doing anything to improve things. Never again Burger King for me.

The best slow food chain in the country with the most arrogant staff imaginable.

I've seen some comments about food poisoning. I wish I would have read it before. It was really bad. Me and my wife had a connecting flight and it was late so we were out of options. I would recommend to eat anywhere else 🙏 and save yourself from trouble of bad stomach. Never ever burger King.

My previous extensive review has strangely disappeared, but this is the worst Burger King in the Netherlands.

I've never had a good meal here. Expensive, busy, unpleasant staff and lousy food. When you order food to eat in, it comes in a take away bag with the fries strewn all over the inside of the bag. The burgers are usually cold and not stacked properly (read thrown in). There are better places in Schipol than this. Save your money and rather try one of them instead.

Burnt food, they don't accept offers, everything is way more expensive than normal Burger King, really awful!!!!

No wonder why this place got low reviews. They accept only cash and a long queue of people for the automated order and when i asked if they take order from the counter. Didn’t seem particularly interested.

Please, behave normally with your ridiculous deposit system! They're making it so difficult that you leave your money behind.

All machines where down and I understand but the girl who served us @19.00 on 29th November 2025 had very bad attitude 4 younger boys standing around Could have helped the girl Rude unhelpful won’t eat here again Ever

My order number was 6548. The burger I received was 6486. The employee lied and claimed it was mine even though the owner hadn't shown up for quite some time! The snack was a soggy burger and soggy bun. It was the worst.

24/7 as stated, no staff at all, flat signs on temporarily closed, bad service, yuck!! Close that place

Pretty sure I got food poisoning from here. Got a whooper on the 15th of November 2025. The lettuce on my burger tasted funny, but I thought none of it. Have had stomach issues for multiple days later.

Mice are hanging out freely around the food court, the future we deserve! 🫠

I arrived with five returnable cups, and they didn't believe all the cups were mine. So I only got two euros instead of five. Don't order drinks in returnable cups here!

I wonder how much money they took it everyday for return plastic cups. I never received my deposit and there is only small information near cashier without any person.

I don't usually write bad Google reviews, but I have to vent a little – this was the worst fast-food experience of my life. I was hungry during my layover, so my (no longer) tried-and-true choice was, of course, Burger King. I joined the queue at the self-service kiosks, where I got through fairly quickly, only to discover that no matter what combination I selected, an error message appeared. At that point, I should have just left, but I was still too optimistic, so I asked for help at the front counter. A cursing employee came over, encountered the same error as me, and finally took my order manually. Up to this point, I was still pretty relaxed – after all, my boarding wasn't for another 40 minutes. When I saw the large screen displaying the order numbers, I was perplexed – it looked like a lot of orders. But there was also a lot of movement. What I didn't realize at the time was that there were far more orders than what was displayed on the screen. So I stood there and waited. And I waited, and waited. After 20 minutes, I started to get restless; my number had first appeared at the top of the screen and then disappeared. No improvement in sight. After another 12 minutes, I threw caution to the wind and announced that boarding would begin in 3 minutes. The employee asked for my number and seemed as if he had actually missed it, because he reached for a bag that was already there. He quickly glanced at the order slip and handed me my drink. I grabbed it quickly and started running. The sprint to the gate was the final straw and almost completely killed my appetite for my cold burger. On the plane, I awkwardly pulled the order out of my bag—now I was the one polluting the entire plane with my food. I opened the bag and saw—half of my order had been forgotten. I want to offend you, but then this wouldn't be a serious review, so I'm giving it 0 stars in spirit.

The burger was raw. See photo. It wasn't tasty. Very expensive.

This Burger King used to be great! But these days it's absolutely terrible! No children's menus??? Seriously? Everything just thrown in a bag because we don't have trays???? And not to mention the price, it's a scam! We spent over 52 euros! But we had to go back to the counter twice... once because they forgot something and once because the burgers were cold! When I asked why they don't have children's menus, they said it would be too much work! And then the food... that you've deteriorated so much is truly unacceptable; you could see right through the meat!!!

Not the most pleasant place to order as far as a BK goes. Two people in front of me questioning their order, one ordered a large coffee ,paid for a large then got handed the same size as the others. I tried to get 1 x sugar and milk .. got a tub of syrup and sachet of creamer .. no interest in trying to help , played the not speaking English card , but even when a Thai tried to explain they just walked away. Not interested in the slightest.. on the plus the breakfast wrap was nice.

Extremely unmotivated staff. And ice-cold food.