Burger King in Schiphol

I paid €5.90 for a large Twister fries bag. But the bag I received was extremely small. The staff showed no interest whatsoever and were downright rude; they just left me standing. After having to ask several times what size a small/medium bag was, I was given a sample size bag that was exactly the same size, only with a different print. I feel ripped off. I finally got my money back, but with a lot of effort. They snatched the bag of food from me, and instead of refunding the difference, I got the whole thing back. So there you are, sitting on the train with an empty stomach. I should have read the other reviews. Then I would have seen that I wasn't the only one with such bad experiences. It seems Burger King isn't doing anything to improve things. Never again Burger King for me.

The best slow food chain in the country with the most arrogant staff imaginable.

I've seen some comments about food poisoning. I wish I would have read it before. It was really bad. Me and my wife had a connecting flight and it was late so we were out of options. I would recommend to eat anywhere else 🙏 and save yourself from trouble of bad stomach. Never ever burger King.

My previous extensive review has strangely disappeared, but this is the worst Burger King in the Netherlands.

I've never had a good meal here. Expensive, busy, unpleasant staff and lousy food. When you order food to eat in, it comes in a take away bag with the fries strewn all over the inside of the bag. The burgers are usually cold and not stacked properly (read thrown in). There are better places in Schipol than this. Save your money and rather try one of them instead.

Burnt food, they don't accept offers, everything is way more expensive than normal Burger King, really awful!!!!

No wonder why this place got low reviews. They accept only cash and a long queue of people for the automated order and when i asked if they take order from the counter. Didn’t seem particularly interested.

All machines where down and I understand but the girl who served us @19.00 on 29th November 2025 had very bad attitude 4 younger boys standing around Could have helped the girl Rude unhelpful won’t eat here again Ever

Please, behave normally with your ridiculous deposit system! They're making it so difficult that you leave your money behind.

My order number was 6548. The burger I received was 6486. The employee lied and claimed it was mine even though the owner hadn't shown up for quite some time! The snack was a soggy burger and soggy bun. It was the worst.

24/7 as stated, no staff at all, flat signs on temporarily closed, bad service, yuck!! Close that place

Pretty sure I got food poisoning from here. Got a whooper on the 15th of November 2025. The lettuce on my burger tasted funny, but I thought none of it. Have had stomach issues for multiple days later.

Mice are hanging out freely around the food court, the future we deserve! 🫠

I arrived with five returnable cups, and they didn't believe all the cups were mine. So I only got two euros instead of five. Don't order drinks in returnable cups here!

I wonder how much money they took it everyday for return plastic cups. I never received my deposit and there is only small information near cashier without any person.

I don't usually write bad Google reviews, but I have to vent a little – this was the worst fast-food experience of my life. I was hungry during my layover, so my (no longer) tried-and-true choice was, of course, Burger King. I joined the queue at the self-service kiosks, where I got through fairly quickly, only to discover that no matter what combination I selected, an error message appeared. At that point, I should have just left, but I was still too optimistic, so I asked for help at the front counter. A cursing employee came over, encountered the same error as me, and finally took my order manually. Up to this point, I was still pretty relaxed – after all, my boarding wasn't for another 40 minutes. When I saw the large screen displaying the order numbers, I was perplexed – it looked like a lot of orders. But there was also a lot of movement. What I didn't realize at the time was that there were far more orders than what was displayed on the screen. So I stood there and waited. And I waited, and waited. After 20 minutes, I started to get restless; my number had first appeared at the top of the screen and then disappeared. No improvement in sight. After another 12 minutes, I threw caution to the wind and announced that boarding would begin in 3 minutes. The employee asked for my number and seemed as if he had actually missed it, because he reached for a bag that was already there. He quickly glanced at the order slip and handed me my drink. I grabbed it quickly and started running. The sprint to the gate was the final straw and almost completely killed my appetite for my cold burger. On the plane, I awkwardly pulled the order out of my bag—now I was the one polluting the entire plane with my food. I opened the bag and saw—half of my order had been forgotten. I want to offend you, but then this wouldn't be a serious review, so I'm giving it 0 stars in spirit.

The burger was raw. See photo. It wasn't tasty. Very expensive.

This Burger King used to be great! But these days it's absolutely terrible! No children's menus??? Seriously? Everything just thrown in a bag because we don't have trays???? And not to mention the price, it's a scam! We spent over 52 euros! But we had to go back to the counter twice... once because they forgot something and once because the burgers were cold! When I asked why they don't have children's menus, they said it would be too much work! And then the food... that you've deteriorated so much is truly unacceptable; you could see right through the meat!!!

Not the most pleasant place to order as far as a BK goes. Two people in front of me questioning their order, one ordered a large coffee ,paid for a large then got handed the same size as the others. I tried to get 1 x sugar and milk .. got a tub of syrup and sachet of creamer .. no interest in trying to help , played the not speaking English card , but even when a Thai tried to explain they just walked away. Not interested in the slightest.. on the plus the breakfast wrap was nice.

Extremely unmotivated staff. And ice-cold food.

I don’t know because when I went there was close , they could have said on google I drive 20 minutes for nothing

Very expensive Burger King! Limited seating, messy, and crowded. Not exactly easy and comfortable to eat... you're right up against everyone... there's not much space. Menus only start at 15 euros!

It's disgusting to drive past that Burger King. There's a family of mice living there, and we saw them twice while we were passing through the airport. We told the wait staff, they laughed, said they did have them, and did nothing about it. They should shut the place down for serious sanitary violations.

1. The service machine do not have similar option to make an order. One of the machine attempted to force me to buy a cup for coke for 1 pound. Order given to other customer 2. Attempted to deceive me with some other order. 3. No communication at all. 4. Disregard of customer customer interest 5. Although my hunger was satisfied, my experience was horrible. :(

Expensive and the burgers look and taste awful. The price wouldn't be a problem if the burgers were made by someone who gives a crap. Reminds me of the burger scene in the movie Falling Down. Just avoid at all costs, there are plenty of other places to eat nearby.

The staff is doing their best, despite the hustle and bustle, stress, chaos, and hectic customer service. The food still tastes pretty good for a fast-food restaurant.

This star is already too many. I also agree with the previous reviews. We stopped for the kids. The Fuze tea was gone, so we got Lipton iced tea with fizz. I think we should let them know if we even want that, since it's for a child. There was a woman there, completely unpretentious. She was yelling and yelling at the counter. She'd forgotten our Fanta. So we didn't get enough straws. I asked for a straw, and she made a fuss because they always put them in the bag. "Yeah, girl!" When the Fanta was ready with the rest of the drinks, I had enough straws. I was shocked by the large fries. So little for so much money. We'll skip this chain.

Inedible. The fries were lukewarm, and the chicken nuggets were even less alive than before they were fried. I threw away half the bag. Worthless. Update a day later: I got sick from it.

You all got to be the worst humans in the world...none of u served us because you didnt want to deal with cash and change, and then you all argue with each other. This unprofessional. 0/10

no not go there. they dont take cash, and even if you ask politly they ignore you. this place needs new managment asap

What a grave tent this is, I would definitely skip this Burger King 🤮🤮🤮🤮

So happy it opens 24/7. Landed super late and I was able to get food before my train at 1:20am. Yes it is pricey (hence 4 stars) but fast, convenient and the food was fresh.

Bizarrely expensive for what you get

not a burgerking as far as i know prices high menu limited

Their “efficiency” is appalling. We had to wait for over 30 minutes for fries and Jalapeño cheese balls, almost missed our flight. And the food was not even hot when we finally got it.

If you're traveling to another location, skip this Burger King. The food was fine, but the service is incredibly bad. At the self-service counter, you can only order large value menus. If you want a medium menu, you can only order it at the cash register, and you only accept cash there, even though there's a debit card machine right next to the counter. The staff isn't friendly, and if you order from there, you don't get it on a tray; you have to eat it out of a bag. Absolutely awful.

We ordered two sauces and didn't get any. When we went to the counter, we were given a rude retort, even though it was on the receipt. We sat down, and a staff member started putting all the chairs on the table and telling us to leave, even though the restaurant was still open. We struggled to get the sauces. Not customer service!

Worst burger king i have ever been

Coke was flat, 45 min to get the food

About what you can expect from a fast food restaurant at a busy airport next to the underground train station. Food is okay and service pretty fast, but prices are outrageous, they charge extra for pretty much everything, including 10 cents for the soda cup, like what in the?! Menu is also a bit limited. It works as a backup when you're out of other options.

Excellent! Food was hot and ready in a flash. Ordered on one of the many self service screens so no waiting around.

Awful service and crazy prices. They charge you for the cup, they charge you for ketchup. What is this insane Burger King? Stuff is really rude on top of it.

The workers are super slow, mostly you see 2-3 just standing around. We waited like 30min and then they told us they didn‘t have any veggie options (there are at least 6 listed). Also very unfriendly.

I orderded a double whopper, the bread was very old, they should respect clients more and through the old breads away. I will never go to Burgerking again.

Very bad service, rude workers, do not recomment

Eating here turned into a takeaway package, haha! There weren't many seats. The price was okay, the food was also okay. Nothing special.

Very very rude staff. They are rude to your face and don’t even wait for you to leave to gossip about you

Extremely poor service at counter 20/08/25 20:30

They're so expensive, they've completely forgotten about quality. Our €70 order was cold and not worth it. I've been so sick from their food since yesterday.

Server, unpleasant, waiting time, no service, first time I've seen this. Avoid eating next door, it's faster, better served.

Wanted to apply and had a few questions that they didn't want to answer over the phone, they hung up on potential staff lost 1 star

Had bad experience at the counter today, 8 Aug 11:15am, management should check the staff and their behaviour. Despite of counters being free, they wanted us to order for the kiosk. When we explained them we dont want to order at kiosk, they still wanted us to wait for people on kiosk and then come to counter..Its just unwillingness to work. Poor

Not a good place to go. I bought a large curly fries and expected that would be enough. There were so few in them that a snail would need a second helping. The marketing for large fries is poor because the bag is the same size as a small portion of fries at McDonald's, and the curly fries bag wasn't even completely full. Not only that, but it was also very expensive. Drinks were also expensive; a large cup of cola was €4.50, which isn't bad, but the cup itself cost a euro more. It was also the only option, so you had to pay a euro more just for a cup. It said it was a deposit. I don't even know if you could pick up your deposit, because there wasn't a clear point to collect it, and it didn't seem like the people shouting out the numbers could help you, or even wanted to.

Disgusting, we thought the food was bland. Fries were plain, so not cooked through. Ordered long chicken, got a round burger? It also wasn't clear when ordering whether you had to choose cheese with it or whether it was already on it, so double cheese, yuck. The atmosphere was also boring. The people behind the counter weren't in the mood because looking happy was/is very difficult. One woman was pleasant, and she gets the star ⭐️

Service without communication from the staff, no hello or help when items are missing from the order, extra for sauce and cup. Half of the order is missing. The African type person who takes care of the order service must be mute and does not deign to answer a hello or questions! I am a fan of Burger King in France, not this one at Schipol Airport NL to avoid!!!

Plastic cups are taken from the trash and given to people. The burgers are terrible.

The cups are extra, the sauces too, and the servers are rude. They even have the audacity to get our orders wrong. We need to see them again!

12-13 USD for a BK burger meal? Heck NO! So a very BIG PASS for this Schiphol Burger King. Outrageous prices better alternative is to buy a sandwich and something to drink at the Albert Hain supermarket in the same floor.

"I wanted a millshake," the man said. "Yes, the machine will be working again in an hour." An hour later, he said, "Yes, in half an hour." 1 star

Unpleasant as soon as one of the people saw that I spoke English, no effort I had an order for several people that she crammed into a very small bag without a handle as well as drinks without bags while I am alone to carry all that I had to ask twice for a bigger bag with a handle in order to be able to carry everything that she gave with a drunken air, zero form of politeness no effort not even hello / goodbye not friendly at all

Great restaurant at Schiphol! Staff is super friendly and you almost always have a seat. They give you your food in a bag instead of on a tray because of the crowds sometimes, but that is sometimes easier. You order via an order column and then your food is prepared and you can eat quickly! The food is expensive, but that is to be expected at Schiphol. Seats are cleaned well and you can charge your phone at a number of tables. Please note: Only the sockets do not work, USB ports! I will return here more often!

Decent spot for a quick bite before your flight, but the service was quite slow and the meat was dry. It’s okay overall, but definitely not the best Burger King I’ve been to.

Most disappointing milkshake ever. It should taste like cookies, but instead you get mediocre tasting vanilla ice cream that is hard to suck through a straw. On top of that they put a few cookie crumbs. That's how I can say that I have all kinds of milkshakes. Just put some vanilla ice cream with little flavor in a bowl and sprinkle some crumbs of the so-called flavor on top. I don't understand how a chain can exist for so long, and then offer such a bad product. No one who expects a cookie milkshake is happy with this. And then they charge €5 for it.

When returning found Burger King cups on which a deposit of 1 euro has been paid, they do not want to pay out when returning. This is not in accordance with the legislation on deposit cups.

Food is alright, long wait and I saw someone on Reddit say they saw mice!😱

Worst Burger King in the Netherlands

it was way too expensive not recommended

Worst service, 45 minutes to get the order. Employees making fun of the passengers, disgusting service. No go.

Very quickly ready and great food. Ridiculously expensive though and the deals in the app don't work here.

One of those things in life... I ended up in Amsterdam... it was only a few hours and they were well spent. Eating delicious food... from Argentina to the world, haha.

It had been a while since I had been to the citizens' initiative, and in my memory I got a hamburger bun that looked and tasted the same. Now I had to search for a tasteless piece of "who knows what was in between".. When drinking you have to take a mandatory recycle cup for which you pay a euro.. I couldn't find out how I could get that euro back, I don't think anyone there spoke Dutch, and when I asked how I could exchange that cup I didn't get an answer.. Apparently you can also lose it because one of the employees just steals that cup from under your nose... An experience to quickly forget...

Way to expensive for the food you get. Not worth it whatsoever Just talked with Iltaf about reusable cups and he was extremely helpful and understand great guy!!

We had to go there I am not a fan of unhealthy foods

Very fast and efficient service and the food was hot and fresh

Their process massively improved. So efficient and orderly now!!

Very lower quality than other branches. Poor burger, not enough salty fries. Quick serving. Seems pre-cooked. Many tables near by.

Slow service…avoid if you are late. Eating is normal like other burger kings.

This place is scamming people. On their app it said you can use the coupons in Schiphol airport but the employees refused to take it. I put a screenshot from the app that it says the coupon is valid for Schipol

Waiting for 60 minutes…. In an airport! Where people need to catch a plane. And it was not that busy. They were super slooooow

Just spend your money elsewhere, so rude. Don't spend your euros here, very rude.

You can see all the allergens at the kiosk which is nice but the statiegeld for the cup is €1 instead of the usual .15c and there's no clear way to return the cup even. Lame!!

Very delicious and tasty burgers.

The black woman who is responsible for cleaning the table is really funny and cute. She has gift at judging people from their appearance or their order. If u’ve order several times before but ur table was been cleaned, feeling tired and almost sleep, this cute woman would friendly remind u not to miss the flight by hitting table very very loudly. Then every time she passed u , she would say another language (not English) to let u know that she is caring about u. What a nice black woman! She can do different action to different race. Best wish to her. I hope she keep this good attitude forever.

Extremely overpriced!!!!!! They charged 1 EUR for ketchup. Insane.

Can’t believe I couldn’t have a free ketchup even if I ordered a set with fries.

Coupons from the Burger King app are rejected here... Why?

A lot of dust on the tables, could use some cleaning

There is nothing a Burger King.

Kind customer service with extra steps, fresh burgers 👏

Staff who don't know what service is at all. Food cold. Tables and surroundings absolutely not clean. Cups, for which you pay a euro deposit, are difficult to return and get your money back. Advice: Train staff in providing service. Ensure that food is served hot. Horrible to spend so much money on a bad product and service. Eating elsewhere is the best tip.

Let's say it was not expensive, however the fries were average, plus the burger was very small.

After payment, the order was ready within 1 minute (!?) plus the food was cold. It seems like many burgers are made as a backup (packed and all) for quick delivery, resulting in them being cold and inedible. How many hours have the pre-packed burgers been ready...? The top prize is also paid for this, which is scandalous. Also opted for the 'Dine In' option, but everything was in bags - so why add this option?

Terrible service. The girls who serve are distracted and instead of doing their work, they start talking and laughing. If you are in a hurry, avoid consuming in this place

Worst burger king ever. I ordered yesterday at 6:15 PM, order no. 697 I spontaneously had to deal with food poisoning or something like that a few hours later. My throat is a bit dried out every other minute, I feel super heavy and warm. I also called the BK but was not answered. Unfortunately I couldn't give 0 stars. Scandalous. They don't even use the screens to show the orders. They just shout it like it's the bazaar. I've been coming here for years and years with no improvements, I'm just about done with it. Have fun with it.

Wow, what kind of place is this. Food is prepared en masse, which I don't mind since there are many customers and they are prepared. But I don't know if there are people here spitting in your food or people working here who are sick in general. Every time I come here I am disappointed by the qualities. So I will never come here again, they are also not available by phone. Shame on HMS, you messed up the entire name of Burger King. They should actually immediately collect your permit with the way you work and what you deliver. Oh and they also just take the receipt out of your pocket so it's harder to complain about it and trace it.

I just want to make other customers aware: nowadays if you buy a drink, you pay DEPOSIT for the reusable plastic cup, 1 euro each. When you bring back the empty cups after meal, THEY SHOULD REFUND YOU that deposit. But of course they will not tell you, and even if you bring them the cup they pretend nothing was gonna happen UNLESS YOU ASK EXPLICITLY for the refund, they will refund you but with a face as if you are taking their money.... It's so LOW how BK earn extra from the customers like this, FOOLING them because they don't all know the deposit rules! CUSTOMERS REMEMBER TO CLAIM YOUR MONEY BACK from the cups!!

I just want to make other customers aware: nowadays if you buy a drink, you pay DEPOSIT for the reusable plastic cup, 1 euro each. When you bring back the empty cups after meal, THEY SHOULD REFUND YOU that deposit. But of course they will not tell you, and even if you bring them the cup they pretend nothing was gonna happen UNLESS YOU ASK EXPLICITLY for the refund, they will refund you but with a face as if you are taking their money... while they are actually the "thieves". It's so LOW how BK earn extra from the customers like this, FOOLING them because they don't all know the deposit rules! CUSTOMERS REMEMBER TO CLAIM YOUR MONEY BACK from the cups!!

Very expensive, long wait, fries and burger tasteless and lukewarm, well. Very tragic intention, to be honest. Well, they have a monopoly

food: okay ambience: okay, it's an airport downsides: coupons don't work, waited a few minutes for support other downsides: mouse

Only veggie burgers, no taste whatsoever