McDonald's in Schiphol

⭐️⭐️☆☆☆☆ The food itself was actually good — fresh, hot, and exactly what you’d expect from McDonald’s. No complaints there at all. But unfortunately, the customer service was absolutely terrible. The staff seemed irritated and unhelpful, and the whole interaction felt rushed and unfriendly. For such a busy international airport location, you’d expect a bit more courtesy and organization. Instead, it felt like they just wanted to get rid of customers as quickly as possible. Definitely disappointing and not the standard you’d hope for from McDonald’s. Good food — but the service really ruined the experience.

Paid €50.00 for the last meal for 5 people. Of which 5/5, the fries were cold. After reporting it, I went straight to the second window. I did get hot/warm fries. This should be standard.

Never enough staff, constant queues

Worst staff ever. Walking around doing nothing but laughing. Very rudeNo management to be seen

Doesn't open at the time stated.

Pay plastic tax but no reusable alternative...long wait for your order

arrived on a Sunday at noon, they had no vegan burgers at all

Standard food and good service. My breakfast took about 10 minutes to be prepared. Not too fast but not for you if you are in a rush. Plenty of space to seat. It is pricy but considering that is an airport is OK.

Upon arrival at Jet2 Airport, we decided to eat something at McDonald's. Unfortunately, it was a huge disappointment. The place looked messy and unclean. My Sprite even had lumps of something nasty in it, so I immediately left it. The food didn't taste fresh either. For a location that sees so many travelers daily, you'd expect better hygiene and quality. This was one of the least pleasant McDonald's experiences I've ever had.

Had to buy a plane ticket first

€21 for a McNugget meal and a coke. What is going on here? €1 for some mayo. Contemptible staff. Don’t do a McKroket. Soggy nugs. Charged a plastic tax surcharge despite not having any plastic in our items.

Cold fries - half portion. They just don’t care. Check your food before checking in. There’s no way back

Beware of the cost trap! If you change the drink menu from soft drinks to water, you have to pay for the drink and it's no longer included. A disgrace, given the exorbitant airport prices.

They bought the franchise. But the coffee is made disgustingly and they don't seem to know what size it is around the world. The service is terrible, you have to find sugar, cream, garbage for all this yourself. They didn't think it through at all. Your number is shown on the order selection board, but that doesn't mean it's ready. You go to pick it up, but the order is gone.

After we ordered, we thought that our order was wrong but it was missing something . We went up to the counter, I explained clearly what was missing. The two girls went silent, without saying a word they looked at each other without doing anything. I repeated myself, they looked visibly annoyed. They finally told me that it was missing something indeed. They told me to wait, the lady was visibly lost. Come on!!!! The McDonalds was empty, no effort, the food was so bad.

Very bad experience. Slow service. Unfriendly staff. I ordered a chicken salad and only received the tray with the chicken. When I finally got the salad, it wasn't fresh. Run away!

Thanks, losers... 5 euros... and then this... idiots

61 euros for a tiny bit of food, scandalous.

Food is fine but where are the hash browns?!?!

It's definitely expensive, considering it's an airport. The food was better than the rating suggests. Considering it's an airport, it's not bad.

Always a hassle at the checkout. A checkout is also open

51 euros for 3 breakfast meals is just nonsense, absolute rip off pricing and wont be using again.

Ridiculously high prices. Rip-off. Ten euros for a quarter pounder.

Don’t eat There! Got the worst Food poisoning ever. Zero Stars would be more suitable

food like fast food. the only thing that differs is the speed of serving. in this Mc you didn't have to wait long. Mc clean and well-kept. plenty of space downstairs and upstairs

Low quality food and overpriced

Very Nice place, kind people and delicious food

Most basic McDonald's menu. No specials. Food as expected. Fast service but very rude and unable to even call out the order numbers correctly in either language.

Not open at 0500 am as advertised.

€4 for 1/3 of a McFlurry. Cheers.

“am i speaking Chinese to you?” that is what the manager SCREAMED to his colleague at the tills. To have so much traffic I don’t understand why my food was cold. Fries were cold, soggy and not well cooked. Terrible experience. I won’t talk about the young group of people working there, obviously they hate their job and couldn’t ask for a smile or so… chop, chop, chop and no quality

Prices are more expensive than regular MC. Many tables not clean, despite the offer of passengers who wanted to eat something, the service did not really step up. Food was just MC quality.

Way too expensive. Items here simply cost 4x as much as at a normal McDonald's.

1 star cos ur location is stupid & tricky, could not find the place at all... Anyways I'm Happy there's a Burger King close by so ordered from there 😋

Regular run-of-the-mill McDonald's experience except for the incredible professionalism of the staff - dealing discreetly and professionally with a disgruntled American lady who was harassing the staff for no reason including trying to take photos and instigate some sort of confrontation. I hope the staff are highly valued here.

Very bad, they charge for the mayonnaise there is NO refeel on the drinks, the portions are extremely small and the price for one meal is over the 14 euros.

Barked by employees for asking a question.

Decent but more pricey as located in the airport

Im someone dessides to blow up this mc donalds. Then it would be tottaly fine. Straight robbery this cancerous mc donalds. All the staff suck. But the prices are straight robbery and just not fair. Always when im here i try to steal someone else their order. That is allowed here becouse the staff also robbes me. I want to be in a closed room with the ceo of this mc

Came here to chill after numerous exhausting layovers, and was thoroughly surprised by how different McDonald's is in different countries. Probably the tastiest McDonald's has ever tasted. Dunno if the McDonald's I'm used to is just garbage, or if the golden arches are just tastier here. I guess I'll never know.

Shorted me a quarter pounder. When I walked all the way back to get it with the order number, I assume the man was the manager was extremely rude and dismissive. Pretty much akin to theft. Also treated the students in my group with similar disdain. Following up with CC company to get refund, due to the lack of concern or professionalism from the customer service.

Served quickly and I thought the food was decent, but the prices are insane. 20 EUR for a Big Mac meal and a McFlurry? Ridiculous.

What's the definition of a scam? The answer is McDonalds in general, given their rampant shrinkflation, and this one in particular. Extra large meal is advertised as €13.65 which is supposed to iclude fries and drink...but then there's an additional €1.35 charge for the drink bringing the total to €15. Absolute con artists.

The usual Mc Donald's but much more expensive than in Italy. The problem is that with a coincidence of about 1h00 it was the only restaurant that offered an affordable price...

For a McDonald’s franchise the prices are a joke, food is the same as all over but €25 for a burger and chicken nuggets 😩👎👎👎👎

Cheeseburger almost 5!!!!€, ketchup or any other sauce 90cent extra, half cup of the drink is filled with ice… and also charge 10 cent for something I don’t even know what it means. DefinitelyRipping of travelers

Neither good nor bad - while the staff are good, the portions are tiny and prices extremely high compared to the typical branch on the street. Not a bad option if you are in a rush but might otherwise be better to go to one of the other restaurants in the terminal.

Rude staff Tasteless food I was surprised they use plastic cups for coffee.

Awful McDonald’s. Worst I’ve ever been too staff were rude the prices are absurd and the food tasted like crap. Also missed half my order I do not recommend.

Expensive and small portion. Only two small pieces of chicken tender. Fries were soft.

Way too expensive and the Mac app doesn't even work so you still have to pay at least double.

Rip off, food is super expensive, I know we are in an airport but come on, it's fast food, better look for another place. Broken kiosks, be sure to stay on the front of the delivery as they might miss your number, and then put the fault on you thinking you didn't check numbers from 0 to 99... Maybe those numbers are jumping front and backwards from 10 to 70 then 20, 90 ...worst experience ever

Many employees spend more time chatting than working. Dirty tables. Unsociable.

Kethup one euro. Hahaha. Never again.

That was one of the worst coffees I ever had.

Food is too expensive, almost 7x of Indonesian price. Tomato ketchup sachet cost you almost EUR 1. Taste just so so. Place is quite ok, got more table & chair space.

Extremely expensive for Mc donalds european pattern. 5 bucks for a cheeseburger???? Plus you cant use the coupons from the app . Terrible

This place is twice as expensive as McDonald’s outside the airport, the service is terrible, they even charge for one sauce packet for your sandwich

Food was a absolute nightmare 6€ for a milkshake that was half full couldn’t add more onions apparently but when we got the food there was like 2 pieces of onion in it 15€ for 1 disgusting burger with bland and undercooked taste do not go here it’s a waste of money and time

Bad service, milkshake was half full, not mixed well. It took 25 minutes to make. The staff was clearly completely unmotivated and this was the last time I get anything there for a while.

Plenty of kiosks available. Quick preparation and service.

The worst experience in a long time in a fast food company. Having the means to be able to indicate when your food was ready, they would shout the number and did not use the screens that were on and only when 15 minutes passed without the owner of the order coming did they include it. I don't recommend eating at that place. I have to say that the employees were not to blame, but the manager.

The worst Mcdonald ever been in my life. Paid 35£ for 2 meal. Fries undercooked and cold, burger cold, full of sauce, tomato slices falling out the bun and cheese not malted. Drink ice with the splash of coke. Also my waiting number disappeared from the screen so I had to ask where it was and very rud attitude he said: here , just take it. When they never call my number

Supposed to open at 5:30. It's 5:45 and still not open. Very poor.

The fries are not crispy and the coke is flat. the most sticky and dirty floor. Well a lot to improve for them.

Bad atmosphere at the Mac at the airport lounge departure 3, no customer focus, I had ordered a McVeggie, and a box with a receipt stuck on it with McVeggie written on it, after a bite or 2, I started to have doubts about the contents, but the content was not a mcveggie, and apologies.or.something, just casually hand over a mcveggie and continue having fun with other employees.. Coca Cola also served without ice, I did not customize anything during my order. And all this for 150% of the regular prices Stay away from here. I don't recommend any dish at this establishment Or replace your staff

Terrible service, I asked for a package of ketchup and in a derogatory manner they told me that I had bought it, and as soon as I paid for a €1 bag of Ketchup at the counter they threw it on my food tray.

Probably one of the worst McDonald’s I’ve ever been into round the world . Staff not helpful at all I would go as far as saying very aggressive towards people asking questions. Extremely expensive and as it had only been open half an hour when I went food was cold and dry . Save your money try something different.

I arrived at the end of my shift, they threw the burger on a tray in front of me, didn’t put the straw down, and only gave me one napkin. Big Tasty is more like a Medium Tasty) The tables themselves are not cleaned, there are napkins and greasy marks lying around.

Lots of food and way too expensive. Service poor but good, it's the Mac, you can only order from the screen, 2 of which were broken anyway. There is no atmosphere, but it's a good thing I was in a holiday mood otherwise it would have been 1 star.

Long lines with damaged kiosks. Worst food ever with bland taste. Pay extra for ketchup. Can easily be the worst mc donalds in the world and prices are expensive.

Long lines with damaged kiosks. Worst food ever with bland taste. Pay extra for ketchup. Can easily be the worst mc donalds in the world and prices are expensive.

My experience was greatly enhanced by reading the bad google reviews from foreigners that don't understand the Dutch service system. Would be even better if the sauces were just a little more expensive.

Pay 10 euros for a wrap that’s only half full

Good and fast food. Breakfast the best.

The burgers are good. But what are these prices??? Are we in Courchevel here? 15€ for the Big Mac menu? 90 cents for ketchup sauce? It's no

Very poor communication if you ignore customers.

Literally asked to move 3 times by the cleaner. Granted, I moved around a bit between new orders but why can’t this guy wait for people to get up and move?!

It tastes just like a global chain store, but the price is not cheap. There is also Korean text on the ceiling of the store, which is refreshing. It's a take-out cup, but it's reusable, so it's new.

How do you screw up a quarter pounder? Fries were more yellow and floppy than golden and crispy.

Kind of an oasis after finding your way through Schiphol, but pricey. At the end of the upper level so it is relatively quiet.

Gave me dine in instead of takeaway and then had given me wrong drink as well. Expensive too

Too few places, staff were playing tag and people let them wait at the ordering counter. They just look away, the manager cannot handle the staff and is overwhelmed with teenagers. That young 'Moroccan' boy who helped me spoke to me with: 'Ewa niffo, can I help you or what?' He was very smart and initially thought I didn't speak Dutch. He said to his other employees: 'Ewa, look guys, let's wrap this guy up, pay attention, pay attention, I'm going to kill him'. He was lucky that I have morals and values ​​and went on holiday with a good feeling, otherwise I would pull the person from behind the counter. Fix your broken staff!

The worst organized Mec in Europe Airport. Shame I do not recommend. After ordering on Scream, you wait in line to pay. Shame. I DO NOT RECOMMEND

It’s super expensive. It’s more expensive at the airport than usual. A cheeseburger and a Coke cost 8 euros, and the Coke was a super small cup. I was dumbfounded when I saw it.

Fast service. No nonsense burgers with vegetarian options, and plenty of seating space around.

Received the wrong sandwich, and you are treated like a piece of trash... worst Mac ever, expensive and not even tasty,

30 euro for a big mac and a chicken wrap meal with a water. Disgusting prices

15 plus euro for a medium sized quarter pounder combo. See the burger…

Coca Cola sold out, how is that possible? Menus are completely overpriced and the dip is part of the menu for me, but costs extra here...

In essence it is a basic McDonald's. However, you can order from the touch screens or at the checkout. You can also pay by card, contactless (card, smartphone or watch) and in cash. Just check your order carefully, because sometimes they forget to deliver it completely.

I'm not going to describe to other people what McDonald's is, everyone knows that. I just wanted to say that the service was very, very fast. I don’t think we even waited 5 minutes!

I ordered a veggie and they gave me a chicken sandwich totally worthless

Good and fast!!! Always appreciated🙌

Horrible...it was 86 number on the screen...I was 90 and I just ordered tea and coffee... They done already number up to 100 and when I asked second time where is my order ..they said soon..never ever!

10 minutes of waiting for tea!!!

Rude and Useless Manager - Had to wait 20+ mins for a coke and ice cream … took 3 staff members to chase it up and sort it out by then the ice cream had melted. The manager I spoke to ignored me when I asked for assistance. She is a middle aged small blonde plump European woman.

The salad we got for our son was stale. The restaurant is overcrowded. Service was not so good, did not get any food tray.

This price is higher than the city, you need to pay an extra 50% more !!!!

Great for a quick stop. No toilets though.