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3,3

Gebaseerd op 1.800 reviews gevonden in 2 websites

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Nº 963 op 1108 op Utrecht

Nº 13 van 16 Hamburgerrestaurant op Utrecht

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I wanted a small Twister, a small Coke, a small cheeseburger, and 6 chili cheese nuggets. She said the menu was cheaper. So I said, "Yeah, well, then if it's small and cheaper." I paid 10 euros. And I got a king cheese menu with mayo, which I couldn't eat, not a regular cheeseburger. She had offered a king cheese menu. And 3 extra chicken nuggets that I didn't even order! I've never had any problems with my orders here until today. Check your menu carefully! The new staff has poor communication. I had to catch the train, so unfortunately, I couldn't go back with the order. I wanted a small snack for the road and got all this extra crap that I couldn't even finish or ordered. Over a year later now, guys, what are you doing? I got a Whopper again, the same order I always get. Go up to them, ask why it wasn't a cheeseburger. One of them starts yapping at me that I ordered without cheese... A cheeseburger ..... without cheese Anyway, the bun is brought back completely flattened with a cold piece of cheese in between... so the hamburger with lettuce and all that, hahaha, an extra slice of cheese doesn't make it a cheeseburger, girl... And no, I still don't eat mayonnaise, hahaha. So I walk back and unfold that cold, flattened bun; this isn't a cheeseburger. Making a huge fuss and checking my old order as if I ordered this, even though I ALWAYS order the same thing 🤣 That colleague is absolutely mad that she had to make a new bun. I did look at what she was doing because I kind of expected her to do something gross with it, she was so defensive about the burger. Her colleague offers me some ice cream. I say, "I don't want ice cream." She says, "You're getting ice cream, okay? Please?" I said, "I don't want ice cream 🤣 just like mayo, I don't eat that." How hard is it to make a cheeseburger? That's literally all I ask.

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Ayyy Lin . 2025-08-17

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I ordered a double Whiskey Master, and while I was on the train, I realized I'd only received a single... Edit: I went back a week later and got a free extra burger, great service!

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Bob van den Brink . 2025-08-10

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Got food poisoning twice. Don't know what they do with their burgers, but they're unbeatable.

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Pieter K. . 2025-08-07

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Good BK, nothing wrong with it, food was good, tasty Whopper and fries were also tasty.

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Roy Seesink . 2025-07-24

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First time here. It was fast, warm and good. Friday 18:30

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Zsolt Stelkovics . 2025-07-18

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My double whopper with cheese was dripping with grease the moment I picked it up. After a few bites, my hands were completely covered in grease, and it tasted much greasier than a double whopper normally does. By the time I was halfway through my sandwich, I'd lost interest and noticed the bottom bun was getting softer and softer. I decided to take a look, soaked with...YES, grease, just like the cheese and vegetables "mixed" with a dollop of sauce. I seriously wondered how so much grease could even leak from a grilled burger.

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cat # . 2025-07-14

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Every time I order something from here I get the wrong order. At first I only noticed when I got home, but lately I've started checking and mentioning it to the employees. Today one of them and the manager saw that I was speaking English and thought I was a tourist... when I told them what was wrong, they said it wasn't wrong but that this is the Dutch version of the product :)))) if this is the Dutch version why are there both on the menu and not just the Dutch one? Plus I eat here about once every two weeks and so far I haven't received the "Dutch version" until Now

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Claudia Acasandrei . 2025-07-04

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Good business, delicious burger with bacon eaten. Good deal from app. I still think it is a lot better than the big yellow M

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JP . 2025-06-17

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I ordered a veggie menu ( this happend multiple times) and I got real meat! This is not good cause some people really can’t have it and they just don’t watch out!! And I told them multiple times that I wanted everything veggie!!

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Jamila Snoek . 2025-06-05

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The Burger King is good, and the atmosphere is great. The food was good, but it's a shame that the prices are different than in Germany, but that's something you get used to.

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Sabola . 2025-06-04

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I ordered beef burger but got chicken burger, I ordered nuggets and they are missing, I ordered eat-in but they handed me a to-go bag… worst BK

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Serene . 2025-06-03

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Really always get wrong order makes no sense grow up

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Mace Kiseloski . 2025-05-29

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Worst food I have eaten in a long time, after 5 minutes an order of 20 euros was thrown in the trash, it was inedible.

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Boro . 2025-05-12

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The food was still warm when they put it in the bag. The curly fries are very good and the vegetarian double cheeseburger is not wrong👍🏻

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Asher van Halm . 2025-04-29

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Got a deal for a small meal for only 5 euros, which is quite cheap for modern fast food. Plenty of seating space that doesn't feel crammed, unfortunately not all seats have tables with them. Also they have an actually accurate screen that shows when your order is done.

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Thomas . 2025-04-26

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They had changed the menu and increased prices on kingsday! Not cool

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Ni A . 2025-04-26

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Food is always good (luck?). No deals from app possible. Menus never have a juice/water option, only soft drinks but I can't stand that. Ordering via the order screen is easy, but you have to ask for the receipt yourself (tip!).

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Dean Egberts . 2025-04-19

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Terrible experience. 1) The cheese inside the Whooper hadn't even melted. The cheese was exactly as it was sold in the fridge inside the Whooper. 2) I have a serious bacterial infection, probably due to the terrible hygiene. I've been throwing up every day for the last two days. If I had the time and energy, I'd sue this branch. Even if you're starving, I'd say don't come here.

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Beray Atalay . 2025-04-08

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I went for a double cheese double bacon. but was difficult to find on the computer screen. Had a burger menu with barbecue sauce.

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Gijs van der Leede . 2025-04-05

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I took eat in order. After waiting for 15 minutes to see the cashier puting order on a plate i figured maybe there was a mistake. The cashier told me the order is here for some time but no one picked it up. After saying that i took eat in he told me it was my problem.

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Dominik Marjanović . 2025-03-08

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During the day, you get the quality of the orders you want, but after 10pm, you have to open your order because they put everything in wrong, dirty chips. They even seem to use food from someone who didn't take it.

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Elizabeth Makiesse Costa Cangombe . 2025-03-04

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We really come here for the better citizens!

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Loek van Hinsberg . 2025-03-01

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Management does not speak Dutch or English. Ordered two double Whoppers with cheese. Got double Cheeseburgers. Super BAD!!! The lady behind the counter didn't even know what a Whopper was. The "signature burger" of this chain! WHAT A DECLINE. The Medium Fries were cold and small. See photo. EUR 7.10 DIRECTLY IN THE Trash Bin!!!

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Pierre Jean F. Dupuis . 2025-02-26

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We missed half our meal in the bag, but only found out when in the train. Bad experience.

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Max Weldam . 2025-02-16

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Last week I came home with/without a missing 11 euro burger. This week you are waiting behind at least three people because the order screens are not working again and you are then told that they have "no meat, but chicken"... Special for a "Burger" King. And not exactly cheap either.

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Jan-Jaap Baltus . 2025-02-06

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The food was very dry. The service was terrible; the cashier couldn't even speak Dutch. What a terrible place!

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elias trip . 2025-02-02

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It is located in train station, to keep you from starvation ut is fine but other than that nope.

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Salar Hosseinali . 2025-01-28

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bad service, they got my order wrong THREE TIMES I let it slide at first bc it was a mistake of someone else taking my order away but the lady there got my order all wrong again. I ordered a choco oreo shake also but they gave me vanilla one I don’t mind since they both taste good but how do u get your orders mixed up so bad 3x??? absolutely unprofessional there were snacking around a guy is eating ice cream and no one gave me a bag or the thing where u can put the cups in it when they clearly can tell im the only one there nor was anyone helping me out since they’re all busy “fixing” the kassa with 4 people at the same time??? could’ve use atleast one of them to help other clients out. Lucky of them since I noticed my orders later.

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Niyata . 2025-01-15

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All i can say is AVOID! I gave 1 star as 0 was not an option I was absolutely horrified to find out a member of staff who served my husband slagged me off behind my back to another co-worker (I bet she didn't realise my husband was dutch but spoke english to me.) This was what your member of staff said. "Eat some fat, you need it!". Btw she had nothing on her hands no gloves, nothing. My husband told me later about the incident as not to alarm me. I dread to think what she says about other members of public. Burger King please train your staff correctly about customer service it's really not that hard. Everyone who steps through your doors should be treated with the upmost respect. Won't be coming again, Thanks for the fries and insults.

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Rachael Wilkie . 2024-12-23

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Unfortunately, it is difficult to get the order in order, rushing into the train hungry. Thank you burger king...

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Yme Merema . 2024-12-22

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Rude employee, just denying any app discount. No explanation with rude attitude

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Oğuzhan Taşkın . 2024-12-17

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Retarded cashier who looks away stupidly if you don't pick up your order after 5 seconds

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Raymond . 2024-12-08

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Don’t bother ordering twister fries.Tried this three times, every time they gave me normal fries first. They’ll fix it after showing them it’s wrong but will take you more time which is not the purpose of a train station food place

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Chris . 2024-11-23

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Got the biggest burger ever, was 90% mayo and ketchup. Bot hands full of it.

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Liam Bar-on . 2024-11-10

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What a downer that burger and fries: tasteless and dry. The milkshake was okay and I really needed it to wash down the rest. By the way, the burger was a lot bigger than the current gnome burgers of MD.

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Egbert Egberts . 2024-11-04

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A bit pricey but well worth five stars

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Tijl Claassen . 2024-10-31

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This place refuses you 5 minutes before closing, outrageous for a burger king!!!!

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chakir el abassi . 2024-10-22

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They have no respect here, it seems like they are heavily forced to do this. They now have an annoying bell and no longer call your number. Handy if there are 16 people (not). WHEN they call it up it's almost as if they're listening to your song and if no one is there for 2 seconds they immediately get grumpy and angrily put the order away. One of the worst services I've ever seen and it's burger king so the standard is already low.

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Oumar Toure . 2024-09-29

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What a bad store! Inadequate communication, code for a promotion cannot be submitted via terminals. The cash register is closed because it would be too “busy”. After ordering at a terminal, which will cost you 10 euros more (this whole process takes less than 2 minutes), the cash register opens. I would never come here again if you read this pure scam

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Robbert Kuiper . 2024-09-21

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While there is a line, the business suddenly closes. Shame.

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Tim Booster . 2024-09-13

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I get there and I pay 14 euros for a menu, I was in a hurry so I quickly walked to the train. Once I got on the train I saw that I didn't get my cheesy bacon fries and to add fuel to the fire I also hit my head, the burger was fine but my whole day was spoiled because I I didn't get my kkr cheesy bacon fries.

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Milan Witt . 2024-08-23

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This Burger King is a lot cheaper than the Burger King you find at Schiphol Airport... but as always with this company, always problems with those scanning devices, it keeps beeping when scanning. You also often run out of paper, so you have to remember your number. Just give me Mac Donald nice and clear and everything works, even at other Mac Donalds at Burger King you get service from prehistoric times, unclear and 100 years behind the times. Avoid, understand that this store is not available in all cities.

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Guironey Coffi . 2024-08-13

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Love the plant burgers. By far the best plant based burgers.

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Mondli . 2024-08-11

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good food delicious burgers and fries

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connery smorenburg . 2024-08-10

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We took the children's menu and the cheeseburger had jalapenos, and quite a lot. I don’t know what genius came up with the idea of ​​giving a child jalapenos, but we threw out the cheeseburger, which is obvious.

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Kateryna . 2024-08-04

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Food was good and the service was also fine. Only the self-scan cash registers do not work.

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H HRL . 2024-08-03

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Disaster, I do not recommend placing an order here

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Michal Pobudkiewicz . 2024-07-22

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It was tasty, but the double whopper tasted different than normal and the cup of my milkshake was of poor quality, the top broke when you stuck your straw through it, but the milkshake was tasty and I especially recommend the fries.

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Matthias Munnik . 2024-07-22

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Food is dropped on the counter and they arrive immediately. Nothing is said about which order that is. Super unfriendly

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Martijn Sneep . 2024-07-18

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Alnaz please go do other work. You are very customer unfriendly, uninterested, very arrogant and you clearly don't feel like it!

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M K . 2024-07-15

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Always closed before the indicated closing times. And often an hour and a half too early!!

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Simon Daniël . 2024-07-10

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I've been here several times now and it amazes me how they just don't care about their customers. You often have to wait in front of an empty cash register for minutes while grumpy employees walk by all the time. There is also often very loud music and the food is generally unpalatable.

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Toine Rademacher . 2024-07-02

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So slow! Couldn’t get a portion of chips in 10 minutes. Paid, then donated my ticket to someone else as I had to go for my train

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Martha Dellar . 2024-07-02

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I wanted to pay in cash. Had to wait a good 5-6 minutes with no one in line and basically ignored by staff. When I finally ordered, I was asked if I wanted meat, I said yes. When I got my order, I caught the train and then I found out it was a veggie burger. If you got time, please check your bag

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VJ . 2024-06-12

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Bad. Staff cannot be understood and cannot understand you either, which is why I received the wrong thing. Food was ready quickly but was a bit on the cold side. There is not a nice atmosphere inside.

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Kim_ F . 2024-06-06

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So super bad, my brother got food poisoning from one of the employees, just not normal

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jayden boomgaard . 2024-05-30

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You can't really sit there properly

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Jeroen van Ingen . 2024-05-19

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Ordered a Champburger. It was very salty. It could have been a lot less. Fries were tasteless. Seemed like pure.

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Jos Bakker . 2024-04-28

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Is more for a quick snack. Is an area with more eateries for real travelers who have to quickly get to the train. No attractive ambiance

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N Wielders . 2024-04-16

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Dont order if you need to leave within 10 minutes. Cant deliver veggie burger within that time frame. Oh and if you are lucky you get a meat one instead. So what do you do then as a vegetarian? bin it and the animal died for no reason or eat it because to not 'waste' the animal dieing. Last time I went there today. The staff however is very friendly even under pressure.

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Bas van den Berg . 2024-04-12

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Terrible staff, always make you wait when you are at the cash register.

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Alicia Reinders . 2024-04-04

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The food is fine and the staff was quick and organized. Received the food quickly after ordering. Tasted good and was hot. The atmosphere is a bit less and there is not much place to sit because the space is shared with Smullers and a kebab shop.

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Coffee corner . 2024-03-15

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They only have a very limited range.

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Danny van Brakel . 2024-02-29

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My favorite restaurant in Utrecht.

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K Li . 2024-02-21

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Had to ask for sauce and drinks with my menu. Food was excellent and we had a nice chat with other customers.

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Ceas Jansen . 2024-02-17

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Ordered a veggie whopper menu but received an actual beef patty burger, realized this only when I was in the train. Very disappointed after being a vegetarian for 10 years.

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M. . 2024-02-15

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I work at the station but what a typhoid place that is, never again

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Sjorsie Hoenderdal . 2024-02-15

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Well, I don’t like that they won’t help you even for the sharpness, I’m allergic, they didn’t ask me either, but is it possible for me to do this or that?

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Янита Райская . 2024-02-14

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Staff is slow and rude. My order consisting of two separate products is also incorrect. Very mediocre

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Sebastiaan Buskens . 2024-02-06

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Shit fries, literally. When consuming my tenth fries, a very unpleasant odor was suddenly released. Taste changed and I threw it away almost immediately. Possibly the dirtiest experience ever.

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Koen van der marel . 2024-02-03

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The franchise is a disgrace to the brand Burger King

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Hata Henry . 2024-01-26

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We just ordered 2 sandwiches and that woman has no gloves, touched everything with her bare hands and then she makes you longchicken. So hygiene is just so bad and please wear gloves when you make someone a sandwich.

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Jaemi Yu . 2024-01-09

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We wanted a milkshake, but were not allowed to order anything more, did not give a clear answer and very rude, while they are still open for half an hour... Too bad!!! We were disappointed, we were really looking forward to a milkshake

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isabel van lier . 2023-12-19

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Cold soggy sandwich with limp bacon.

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Michael . 2023-12-15

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Everything in the area is just filthy!Order Twister fries xl seriously get this.. (see photo). Burger was cold! Anyone who thinks burger king is good.. well things are changing these days!

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Sylke “SKYxSylke” . 2023-12-08

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Kudos to the employees who managed to give me a nice hot meal within 2 minutes, allowing me to catch my train on a long day.

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Chato van der Zwan . 2023-12-06

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Don't go here, they always close before the indicated time, if you do manage to get something around that time it will be lukewarm/cold

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Ro . 2023-12-03

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The food arrived quickly, but when I wanted to take a bite the bread was dry, cold and the bacon was limp. and the cheese was not melted. You don't get what you paid for. I WILL NEVER GO THERE AGAIN.

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Allard Van Wijk . 2023-12-01

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If you really don't have a lot of time to change, get something somewhere else, as the waiting times can be very long here and orders were mixed up several times during my stay. The food is what you know/expect from Burger King.

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Ralf Burghard (Ralf B.) . 2023-11-28

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Zwervers laat men op de bank slapen. Weinig zit ruimte. Tafels zijn vies

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Hans de niet . 2023-11-12

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Xxl double cheese had ik ff nodig.

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lǝɔɹɐɯ lınʞ . 2023-11-10

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Was niet echt speciaal, vies restaurant..... Tafels worden niet schoongemaakt

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D . 2023-11-08

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Erg lekker eten, jammer dat ik er geen crispy chicken kon bestellen. Ook was het erg druk.

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Geen idee . 2023-11-05

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het meisje dat mij hielp had er geen zin in en de nuggets die ik kreeg waren al een tijdje dood. had haast en kon niet terug gaan, maar ik ga er niet nog een keer heen

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Quinn van den Bergh . 2023-10-23

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The staff is great but the menu is very limited compared to other BKs

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Florian K. . 2023-10-20

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Normaal niet te vreten maar was echt lekker. Goeie patat en crispy chicken!! Heel snel ook

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yoad praag . 2023-09-02

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Onduidelijke bestelzuil, druk, lange wachttijd, te weinig zitruimte.

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B.A. T. . 2023-08-31

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Na een lange reisdag met mijn vrienden hier wat gegeten. De order automaten zijn echt een enorme verbetering en het eten smaakte heerlijk! De tomaten waren echt heel erg vers en de kipnuggets ook! Ons eten was ook echt supersnel klaar en er werken alleen maar aardige mensen! Als je een lange tussenstop hebt op Utrecht Centraal, kom dan zeker naar burger king voor een lekkere snack!

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Daniël . 2023-08-25

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Met de handige touchscreens kan je nu zelf snel je eten bestellen, wachten bij de kassa om je bestelling te plaatsen is niet langer nodig. Ideaal!

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Timo van Vliet . 2023-08-20

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Weet niet wat erger is. Pas in de trein ontdekken dat je patties zijn verbrand. Blijkbaar jullie chef geen zin voor deze baan!!

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First name Last name . 2023-08-09

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Its a burger king in the central station, gets the job done for not too expensive, although id suggest instead going to the doner restaurant across the room 🤷‍♂️

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Smooth_Yogurto . 2023-07-28

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Burger King die ook bier verkoopt, zouden er meer moeten doen.

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Yves Marse . 2023-07-23

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如果你只是来吃饭,一定注意不要超过一小时逗留,否则NS刷卡会被当做一次出行,扣20欧

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Frankenstein . 2023-07-08

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The order took fairly long (just a Long Chicken menue, so nothing special). The burger tasted weird, not like at other places. They were even storing racks with burger buns next to the entrance door, which I don't think they should be doing.

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R. . 2023-07-02

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Eten altijd lekker. Maar de omgeving is vaak zo druk qua mensen.

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Margje Frielink . 2023-06-17

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You need fast food? They are fast

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Mezzo Mazzo . 2023-06-11

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For non train customers, the lobby is extremely small, while on the ticketed train side, there is much more room. As an American, the quality of the food is like stepping back in time to when fast food was still delicious and not filled with chemicals. If you are a BK fan or just wanting a taste from home, I recommend the stop. The staff was friendly and multilingual. It is most excellent for me as I am still learning Nederlands and Deutch.

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Syndael Delamorte . 2023-06-08

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A good place to stop for a quick snack. Little bit messy due to people littering. But overall it's really lively

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Michael Tahiru . 2023-05-31

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Hamburger zelf smaakte goed maar helaas niet echt warm en de patatjes hadden niet lang genoeg in de frituur gelegen

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Lucy Timp . 2023-05-30

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Er zijn betere Burger Kings. Whopper viel zo'n beetje uit elkaar en de milkshake was bevroren.

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Thijs Wieringa . 2023-05-29

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location-iconTwijnstraat 62
Hamburgerrestaurant
outdoor_seating_65294takeaway_65294delivery_65294

A tasty burger with friendly service.

restaurant_img
3,0

1239 meningen

location-iconHollandse Toren 4
Hamburgerrestaurant
outdoor_seating_63037takeaway_63037delivery_63037

Friendly service. The food wasn't anything special. Truffle fries are not recommended.