Burger King in Binnenstad

Yuck, cold food and dirty toilets

Ordered yesterday via Thuisbezorgd, deliberately well in advance. Order arrived 40 minutes late and was almost cold. The delivery person was waiting at Burger King all the time, severely understaffed on a Friday evening.

Had ik maar eerder gekeken naar de recensies. Wat slecht!!! Ik schrijf normaal niet, maar nu moet ik het kwijt, tie hier ijskoud en ongezellig. Bijna half uur op eten wachten, wat ook slecht is. Het is rommelig, en viezig, het wordt steeds drukker en iedereen zit erg lang te wachten. De kou overheerst. Waarom bestaat deze tent nog?! Sluiten! Had ik maar naar de overkant gegaan! Bij de grote gele M. Zo zonde van mn geld!!

After many years we went to Burger King (Tilburg) for dinner again, because we had no other option on Sunday evening except McDonalds. Well, if only we had gone there. Cold food, no drinks, absurdly small portions, way too expensive, uninterested staff and I could go on and on. You are being cheated right in front of you. So this was really the very last time.

Orders are not indicated on the board but are shouted which cannot be heard due to the music being played. As a result, the food is cold and is not replaced.

Pigeon in the kitchen, service completely unresponsive. All doors open which makes you not want to sit because of the cold. The order also leaves much to be desired. Today I do not recommend

Why are the hygiene standards for Burger King so low in tilburg. The drink dispenser looks like it hasn't been cleaned in weeks and the staff preparing food are not wearing nets. 1236 on a Sunday.

For some reason every time I order a burger here the cheese is cold and not even melted 💀

At an ordering station, I scanned a Double Whopper discount menu coupon with my app on Monday afternoon during lunch time. I did not receive a receipt from the post so I informed the friendly employee that I had not received a receipt. She asked if I remembered the number - 765 - so it was no problem. The five of us looked for a spot and even though the tent was empty except for a single other customer, finding a nice spot was difficult. The Burger King in Tilburg smells a bit like piss in a few places and there are quite a lot of fruit flies, especially near the trash can. We ended up sitting on the west side, where it still smelled a bit like piss, but the tables here were the least dirty. In this branch the floor is sticky as if it had not been cleaned properly in a discotheque, the day after a heated party. When my menu was ready - average wait time - I picked it up. It tasted good, although a double Whopper is a bit much. That has nothing to do with the branch in Tilburg, but more with my own taste - for the record. I didn't get napkins as standard, so I had to buy them from a companion who luckily had too many. I could already see the downpour when I went to hand in my deposit cup, but luckily the machine worked fine. I give this King three stars because the staff was friendly and the food tasted good. It is not five stars because the place smells like piss, there are a lot of flies flying and the tables are dirty. I tried not to let the fact that I hate Tilburg play a role, so three stars is generous.

Rude staff. Food not tasty. It stinks in there. The toilets were not clean. Your shoes stuck to the floor, the floor was so dirty. Everything was unsanitary. Is it a coincidence that I have stomach complaints? Giving 1 star is still way too much.

Wat een slecht personeel. Te lui om uit hun ogen te kijken. Onbehulpzaam ,ordinair, plus asociaal. Het stinkt er vreselijk . De vloer plakt en ziet er goor met vlekken uit. Tafeltjes zijn smerig. De toiletten waren ook echt smerig. 1 had wat toiletpapier loshanger, de rest niets. Op de trap lag een grote roggel. Mijn advies blijf er weg als je leven je lief is. Nu begrijp ik waarom de Mac er naast zoveel drukker is. Winkelpersoneel allemaal ontslaan en opnieuw beginnen en anders de boel sluiten. Nooit en dan ook nooit meer zet ik daar een stap binnen.

Milkshake First make while they still have to start making the sandwiches and fries then forget the cheese on the sandwiches and can barely speak Dutch

Working slow , awful service , always empty because its faster to go to Mc then wait 20 minutes for burger , also they press that order is ready , but they even didnt started to make it... Worst BK in my experience...

Ordered everything via the drive-in today. After we ordered, it took at least 15 minutes before we could pay and we received part of the order, the drinks. For the rest we could wait another 20 minutes. So finally we had our order. Reason they couldn't print things.

GA ER NOOIT HEEN! Het duurt lang je kan 45 minuten wachten op je eten. En de manager was ook een zware mongo#l. Het was een vrouwelijke en was zwaar onbeleefd. Datum 3 oktober 2024

The dirtiest branch I have ever visited. There was no toilet paper anywhere in the toilets and there wasn't a spot on the floor that wasn't sticky. When asked, there was no toilet paper, only the statement that it would only be open for 3 hours, so there would be no more staff for the toilets. The tables were also stuck and covered with leftover food. Luckily we had wet wipes with us and there were also napkins. When ordering, four things were forgotten and left on the counter with a annoyed look. Why did you stay anyway? We had used one of those self-service counters and had already paid.

They are painfully slow... Order was already prepared, but the person passing it on took another 5-10 minutes for something else. Behind the counter they speak something other than Dutch and English. Atmosphere is really nothing here. And the burger was really sooo dry. AVOID

5 dames keken lui en gapend toe hoe een 6e dame al zuchtend mijn twee broodjes bereidde. Het is niet de eerste keer dat ik dit mee maakt maar normaal gesproken klim ik niet in de pen, het was nu de zoveelste keer dus vandaar mijn review. 1 dame stond letterlijk met haar handschoentje haar neus leeg te trekken leunend tegen een warmhoud kast. Mijn advies voor de bedrijfsleider? Het complete personeel eruit gooien en opnieuw beginnen! dat stelletje verwende luie nesten zouden ze bij de Lidl niet eens aannemen

No one speaks Dutch, my menu was prepared half an hour later than my friend's, the food was not warm and your order plates have a logic that is completely unknown to me. Yuck for the toilets, and without toilet paper. Never again, especially not at those prices

It's the first time I've actually been sick from a hamburger. Congratulations

Not the best Burger King experience out there. Do not eat here if you have a choice. The place is quite dirty, the ice machine near the soft drink dispenser was empty. The food took forever and they have less menu items than Belgium's Burger King. The staff look AND act like they are being held prisoner and they've been sentenced to work at this Burger King for life. Avoid at all costs.

I got cold food, unpleasant service

This guys never heard of Fast-food, is called like that for a reason.....it shouldn't take that long to prepare a burger. Is ridiculous

Very low BK quality. Food was cold, didn’t get my extras I’d payid for, mess everywhere. First and last time.

Can someone explain to me what is wrong with the Netherlands in 2024? Why that symbol is still on the table?

Very bad food. For a small order it already takes 15 minutes at the checkout counter because none of them speak Dutch very well. And then another almost 45 minute wait while there were only 2 other orders on the plate. Never order food there again.

Really, whether you come to Tilburg or Waalwijk, what a horrible mess it is in those places, poorly cleaned, unfriendly, hopeless staff behind the counter, empty drinks machines, etc. Just give me the mac.

I waited here 30 min for 4 dry burgers…

Please don't go here. Very slow staff

Really dirty restaurant. Personal staying with pocker face. In Burgers was tooo much ketchup. Usual fries was not available. I like Burger King, but this place doesn’t worth your time. And I almost forgot about fly’s that are flying in the kitchen. Ps ice machine doesn’t work.

Really bad experience. I order one large menu double crazy cheese of beef, they give me one normal burger Crispy chiken. When it came to claiming my order, the girl unfriendlyly insisted on me and tried to convince me that I told her I wanted a chicken burger when I didn't. I have worked in this sector and I have never contradicted a client, especially when they are right and put it on the ticket :/

This day it was very messy, not clean and took a very long time before everything was ready.

Very clean, very fast service and the food is very good

By far the least motivated staff I have ever seen, we all walk around like headless chickens, no one has a clue, it's unbelievable that it can continue to exist like this.

The worst Burger King in Europe I'll make sure the boss stops by

Dirty, unclean shop with unfriendly staff

I feel unsafe here. Don't know why this restaurant attracts so many STUFF, compared to the McDonalds that is literally next to it.

The staff here is rude and doesn't understand NL and doesn't know what services are. I'd rather drive to Waalwijk

I pretty much only come there for the fries with cheese and bacon. It often happens that there is much less cheese sauce or bacon than there should be! The service is not very nice and they often ignore customers. This place could have more tables.

Really bad coupons didn't work on the post. At the cash register they all say add you only get coke zero, no further choice, not even mayo. Very bad

Letterlijk een fiasco dit bezoek. Incomptent en lui personeel Vandaag 27 mei 2024 rond ca 19.00: 2 dames waarvan 1 continue moet worden aangespoord, meer staan praten dan werken ,en dan loopt er ook nog een manager rond. Ik bestelde een afhaalmenu 2 x whopper menu. Mijn order duurde minstens 15 minuten voordat men er aan begon kwam ook niet op het bord onder preparation. Ja, is het systeem probleem zegt manager. Uiteindelijk pak ik mijn tas, en ga naar mijn cola inschenken. Vervolgens doet de ijsmachine niets. Ja, is kapot zegt manager. Geen briefje op de ijsmachine, niks Heb mijn cola teruggebracht en mijn geld voor de cola teruggevraagd. Ik kreeg uiteindelijk , vanwege het menu, het geld voor 1 cola terug van de manager. Bonnetje daarvan kreeg ik niet, ook niet na verzoek. Ik was niet de enige klant die op dat moment klachten had Ook een gezin vroeg naar manager wegens verkeerde saus bij friet. Thuisgekomen blijkt de ketchup die ik heb gevraagd, er ook niet bij te zitten, maar frietsaus waar ik niet om vroeg. En t eten was koud,ook de burgers .zakjes dichtdoen bij afhaalmenu kennen ze ook niet En het was NIET druk!!!! Klant is koning, maar hier.. nooit meer... Voortaan weer MacDonalds..!!

It took them 20 minutes to complete and send out my order that was waiting for me already cocked and packed. It’s a shame because food is kinda good here, my burger was already cold and not tasty. Even tho it took them that long they still managed to miss items from orders.

Waited 35 minutes for a simple order even though it wasn't busy at all. Food was meh.

Ordering via screen is complicated, expand to a large menu and then ask even more to order even more extras even though you have already ordered a large menu. Refill your own drinks after you have received the meal on a drinks dispenser that is incorrectly set. The result is that filling up with drinks takes another 10 minutes and then your menu is simply cold. Hasn't anyone come up with the idea to give you the drinking cups so you can fill them while you wait for your menu? Not good and not worth repeating.

No napkins, never soap or toilet paper in the toilet, not maintained at all.

Waiting 2 hours for food and a refund took another half hour... Standing twiddling 3 fingers while at least 60 people were waiting for their food but no one made any effort. On top of that, a cheeky answer from the manager... I say... Never again Would have preferred the option of giving 0 stars

Burger King do something about this disgusting restaurant.. Slowest service, obviously don't want to work 23 minutes for a burger with only 3 customer inside and still do it wrong... The restaurant is dirty very dirty and the food is disgusting, Staff is not friendly the yes whatever attitude.. How is this place still open. Never again!

Ordered and received 1 whopper. PIN machine screen was white. When we got home it turned out that 49.65 had been debited. A bit much for 1 whopper.

Very very slow wrong orders cold food and a dirty restaurant and then pay 20+ Euro for 2 burgers 1 was cold 1 was wrong and some cold soggy fries... Never again.

I’ve ordered through Uber eats and my order took more than 2 hours to be delivered. I called Burger King, and their excuse was that my order was lost in the system. But when I said my name they could immediately find the order. So probably it was the staff’s fault. I wouldn’t recommend ordering for delivery. I never had this issue with Uber eats before, so the problem is with Burger King. I don’t recommend.

Fries are cold, the drink machine doesn't give Sprite, only sparkling water, and they don't include toys with the children's menus, so the kids aren't happy with me.

Horrible! Don't eat, dirty tables, dirty floor, the cup for the coke! Sticky and dirty. Long wait, 20 minutes and we were the only ones. Staff is not friendly. Don't even look at you. And the chicken burger was like a fried sponge with a little lettuce and a little sauce on one side. Fries were cold. Never again!!

Few people for service and cooking.... Long waiting time for an order....

5 citizens 1 warm, deposit device did not work and the automatic garbage bin was also broken! Never again

Wat een slecht personeel jammer dat ik geen 0 sterren kon geven moest een euro bij betalen voor statie geld en ik kreeg geen statiegeld beker, daarna bekers gaan inleveren maar kreeg er niets voor terug. Het personeel was zeer onvriendelijk en toen ik iets vroeg keken ze mij niet eens aan. Kassa was ook al dicht om half tien.

me and my girlfriend have never been so sick from fast food

Burger King answers the phone but ignores me on the phone, order delivered 90 minutes later (Tilburg West)

From being ignored at the cash register when you want to return the deposit cup, to waiting 30 minutes for 4 chicken nuggets. Not a nice experience🥲

Very mediocre, staff doesn't care, waiting is quite long (more than 30 minutes, while it really wasn't that busy. It also seems to taste less now...

You don't get employees slower than this

Had to wait more than an hour and a half for food and when you called the business you got someone on the line who immediately hung up. Called several times and that happened every time. Very bad delivery service.

We didn't get cold food, ice cream or shakes. Overall a failure

Burgers stay on shelf 20min because nobody make orders

The service is incredibly rude. The staff treats customers very poorly, even by the Dutch standards.

Same everywhere, although we got some free fries, drink and a toy.

Nice service and Amina deserves extra credit A very pleasant employee.

Staff should take a closer look at the order, had a different burger than the one I ordered. If you order Red Bull you get light, if you ask for it you get a sigh

During the quiet period, incorrect menus were made for several customers and served cold. It is scandalous to experience this while the staff is not even behind the production of the menu. It is not recommended to get something here.

We ordered half an hour before our order time. And we had to wait another 40 minutes for our food to be ready after the original order time. Food was lukewarm and we received the wrong drinks.

There are posts where you have to place an order. Once you have paid, a number will appear here that you MUST! remember to pick up your order. Very annoying if you have dyscalculia or difficulty remembering things by heart.

Everything was great staff nice and order was done quickly! I don't understand all these bad reviews.

Vloer was vies en plakkerig, personeel was totaal niet vriendelijke.

The worst BK I’ve ever been to. We had to wait nearly 20 minutes for two burgers with fries. The store was nearly empty. They even forgot to put a patty on one burger. The other burger had no salad or tomatoes. Fries were great!

Slow service, most of the tables are very dirty, no soap in the toilets.

Brud , jedzenie zimne , napoje z nalewaka to woda zabarwiona

Nachtelijke redding. Open terwijl de rest van Tilly dicht was

Werknemers lijken uiterst ongemotiveerd. Duurt onnodig lang. Eten is wel prima.

Nogmaals bedankt aan de serveerster Ariam die ons met haar vriendelijkheid en glimlach met veel aandacht heeft bediend, wetende dat we Belgen zijn en geen Nederlands spreken, heeft ze alles geregeld, gefeliciteerd en nogmaals bedankt Ariam 👍😍😘, Eve & Phil.

Les employés sont plus soucieux de se partager des blagues que de servir leurs clients et ne nettoient pas correctement les tables. On a été envahis d'insectes et une guerre semblait avoir éclaté là où nous étions. Quand un membre du personnel est venu nettoyer, il prenait plus de soin à ne pas abîmer son gant qu'à frotter les traces. À la limite du répugnant. Pour ce qui est de la qualité de la nourriture, c'est un BK dans la norme.

Heel goed eten en onbeperkt frisdrank. Lekker alles. Heel erg Lekker met goede service en sfeer. Heel goede lieve baas en Collega. Aanrader

Ik ben zeer ontevreden over deze Burger King. We moesten lang wachten op onze bestelling, terwijl het niet druk was. Toen we eindelijk ons eten kregen, viel het ook tegen. We konden geen verschillende smaken kiezen voor onze frisdranken, alleen de standaard smaak. Dat vonden we heel saai en eentonig. De wc’s waren ook vies en stonken. We hadden geen zin om daar gebruik van te maken. We waren blij dat we hier snel weg konden. We zullen hier niet meer terugkomen.

Niet luisteren naar de andere reviews, was hier met m'n bestie en hadden een verdraaid lekkere veggie burger en de man achter de balie was erg vriendelijk. Meer augurk wel de volgende keer graag.

heel slecht eten als je besteld via een bezorgdienst alles is koud aan gekomen en maak me ook zorgen over de de koks want vond haren in me koude friet

De lekkerste hamburger haal je bij Burger King. Veel beter dan de concurrent met de gouden bogen.

Burgerking is altijd top....in ieder geval niet van die kinder burgers net als bij de Mac!!!

Het eten was zoals verwacht weer lekker. Het is een wat triestig locatie maar wel centraal gelegen in Tilburg.

Goede en nette BK. Alleen kun je tegenwoordig beter naar de Chinees gaan. Daar krijg je meer voor minder.

The employees touched the raw meat with their bare hands, didn’t wash them after and then touched the food. Half our order was missing but the rest was cold. We got new ones which was good so I’m happy about that.

the food was amazing! Then you realize that the employees are just like zombies.... one aspect simply doesn't cover the other!!

Stonden allemaal niks te doen en op hun telefoon te kijken het duurde een kwartier voor drie ijsjes 😡 Plus de wc was niet schoon geen privacy en de droger deed het niet En houten lepeltjes zijn goor En het menu klopt niet op de bestel schermen ik wilde m&m maar kreeg smatrties later bleek dat ze geeneens m&m hadden en daar heb ik dan een kwartier voor gewacht In iedergeval ik ben niet tevreden 🤬😡

Het is een leuke tent goede en snelle service. Modern je kunt zelf je drinken bij vullen en ze hebben handige kiosken om snel en gemakkelijk je eten te bestellen. Een kleine tip het personeel mag wel wat vrolijker.

Very fast and very good, they are clean and friendly; what more could you want ?

Goor toilet, lange wachttijd. Gelukkig was het eten zelf best okee.

As a loyal customer in the past, I believe they forgot how they used to prepare burger. Really low quality ingredients and low quality cooked. Not sure if I can return again.

Staff didn't seem to care about getting orders right. I had to correct them. And they just stare at you blankly.

Zelfs als je als enige in de winkel bent moet je nog super lang wachten op je bestelling..

Altijd beter dan Mac Donald maar dit is maar een mening.duurde wel wat lang voor het eten klaar was ,maar de rest was naar tevredenheid.

Visited during the Tilburgse Kermis. Had some King Fusions; both the Twix and the Oreo variety. They were surprisingly big and very tasty. Opposed to my expectations I prefer those over the more popular McFlurry, since the flavor is more clean and for a lower price it is actually bigger. Since we visited during the Tilburgse Kermis, the toilets were closed. I can understand why they did this, but it is highly inconvenient when you're dining in. Overall, staff was friendly and our order was ready fairly quickly considering the circumstances.

De broodje was wel lekker is te raden