De Hazelaar in Weesperbuurt/Plantage

Overly expensive and terrible service. Last time we came here they forgot to prepare my wife's food, and after waiting several minutes, we had to remind them of that. This time they complely forgot to make our drinks, and again had to remind them about our order... Why take orders if you need people to remind you what was ordered?

Very dirty place. All chairs have spills on them and are very dirty. The floor is dirty. Normally we wouldn’t care about the floor cleanliness but when you come with young kids, you would like the place to be at least clean… We had full plates of food and it cost 30€ each. We were shocked. We could’ve gone to an all-you-can eat for 40€ not so far away and that was very clean and included meat too. And we were very hungry after finishing our food in this place but spending at least 30€ more per person for no meat would’ve been preposterous. For this money you would think they would come by your table to ask what drinks you want to order and afterwards to clean the table. Wrong. You have to queue at the counter, where there were 3 ladies today at 19:00, but they were all chit chatting and I had to wait for them to finish their conversation before one of them decided to help me. And no, they are not friendly, as other reviews mentioned. The ladies are bored and seem bothered that they need to stop their chit chat in order to weigh my food and take my money… We’re not coming here again.

Still closed, and based on how the building looks, I fear it's not coming back :( no sign anymore that they're on holidays

Today during my visit to [POTAE] I was treated in a particularly rude manner. An employee openly laughed at me, without any reason or respect. I found this behavior not only offensive, but also completely unprofessional. As a customer I expect to be taken seriously, not ridiculed. This experience has disappointed me deeply and I will not be returning here. I hope this company takes steps to better train their staff in customer service.

I can see that the chef put a lot of thoughts into each dish and we especially like the tomato salad and the dessert. But it’s quite expensive I have to say.