Douwe Egberts Café in Wijk 10 Binnenstad

Bad service, bad coffee. The latte macchiato was just a bad latte. And then there was the tea that wasn't worth the money. Over €3 for a glass of hot water without a cookie, sugar, etc. Sad. Once but never again. The cause is probably: Unskilled staff.

I never had to wait that long for a stupid coffee anywhere and if you think you can get chocolate milk for €4 that comes from a cardboard box and is only heated, I would go to the store and get it there and make it yourself, it will be even cheaper

A pleasant DE, but unfortunately, our coffee was stone cold. Not cold like iced coffee, but a regular cup of hot coffee served cold. Disappointing!

Great cakes , food and coffee, friendly staff and helpful too.

Well, the place in Nice has good coffee, but the spoon was too small for stirring drinks, and some music would help to mask the staff noise. The tiramisu was okay, not amazing but passable. I was about to give 4 stars, but the toilet needs to be cleaned, so I'm giving it 3 stars

I went for a drink because it was cold and snowy. The staff was lethargic, and I found the whole atmosphere chaotic and confusing. They didn't seem motivated; it was as if they didn't feel like it or couldn't handle it. This was the opposite of previous experiences at THE café in Zwolle. However, the biggest disappointment was the €6.15 per person for a medium-sized warmed chocolate milk (from a carton) with a dollop of whipped cream and a mini cookie thrown onto a tray. For that price, table service and table clearing would have been nice.

It's great that you can order your coffee with a QR code! The quality is excellent. However, the service is a bit less personal. So, there are pros and cons.

Unfortunately, there's no table service. It's large and has plenty of room. It's also good for working with others or solo.

Lots of noise, expensive but tasty coffee, but that took more than half an hour.

Coffee good, filled cookie €3.75. Toilets not clean, stairs a bit grimy. A good deep clean wouldn't hurt.

Toasted sandwich sufficient, service: pick up yourself, cozy place

I waited 10 minutes for my order and it was redone three times.

Nice for a cup of coffee, but a long wait!

Too disgusting for words. Yes, the glasses were clean before the coffee went in. That was about all that was clean. Windows dirty, almost impossible to see outside. Latte: too weak. Mint tea: watery. We even had to go back for extra sprigs. Floor covered in crumbs and cake. You could eat off the floor, there was plenty of it. Why pay almost five euros per slice of cake only to park it on the floor? Seriously? Bill: €34 for 2 lattes, 1 mint tea, 3 slices of cake. Service: 10 minutes in line, place half empty. Hygiene: inadequate. Service: slow. Value for money: poor. Not welcoming. Not fresh. Not again. Advice to you: move on. Advice to the owner: clean first, then serve. And be quick with the coffee.

We've been coming here for about four or five years now. The service is good and the coffee is delicious. We also occasionally get a tasty toasted sandwich. We always come here when we're out and about in the city center. My husband and I are very satisfied.

Had coffee and smoothies. Excellent! Friendly service and easy ordering with a QR code on the table. Nice seating with sofas and comfortable chairs. Multiple floors provide plenty of seating. The restrooms are very dirty. A musty smell, and by the end of the day, there was no toilet paper left in the ladies' room, nor any paper to dry your hands. Toilet paper is also everywhere on the floor. It could be better replenished throughout the day.

Expensive, but the only coffee shop in Zwolle that is open until 10 p.m.

The three of us were sitting in this café. We didn't like it. The pumpkin spice was brought without a cookie and whipped cream, even though we ordered them. The waiter was 12 years old and did everything in a frantic manner. The terrace was dirty and messy. Because no one was cleaning it, a lot of pigeons came, which were very annoying. Because no one on the staff cared about the dirty terrace, even more pigeons came. They were eating food from the tablecloths, which tasted awful. Even when dishes started falling off the tables because of the pigeons, the waiters kept walking around and watching. We got the impression that the waiters were operating according to the principle "I can't wait to go home." Eventually, the people on the terrace were so irritated by the pigeons that they took the food back to the restaurant themselves. More information on this page More information.

Absurd prices for mediocre coffee…

We enjoyed coffee, tea, and delicious pastries. It was a very pleasant experience.

Had a delicious breakfast with my girlfriend

Not exactly the place we'd go for coffee again. It took a long time for the coffee to be "ready." Ice-cold apple pie, which was thankfully microwaved by a friendly employee.

€4 for a small cup of coffee!! Bunch of greedy people.

We were sitting on the terrace, but it was not cleaned: almost all the tables were covered with used cups, and pigeons were stealing food from the tables. When I ordered a small Margarita pizza, it arrived almost cold and very dry. Later, when we ordered a Pumpkin Spice coffee, it was served without whipped cream at first, although they did bring the cream later. It was quite disappointing, as we expected a better level of service.

I waited for over ten minutes on an empty terrace, completely ignored by the staff. Tables weren't cleared, and hardly any customers were inside. Fortunately, Zwolle has more to offer.

Long wait to place an order. I see that only positive comments are answered and negative ones aren't. It's a shame honesty is the best policy.

One of the few places you can go and have a tea or coffee till late in the evening.

Had to wait a very long time today; coffee was ready after 20 minutes, but no one called. We ran out of cookies. Staff was far too few. In short, a very bad experience today.

Great coffee. Lots of nice smaller rooms to sit in.

Fine for a cup. Took a while, though.

Dirty tables. You have to wait for your order at the bar. No one serves. No one cleans up. Tables aren't cleaned. A huge, filthy mess. Worse than a student house.

What an incredibly slow process. Terrible service.

hmmmmm mmhmm mm nicerrr coffee! 😭💀😑👋😐🇳🇱🐹

The coffee and tea were fine, but the Black Forest cherry and apple-cinnamon muffin were very dry and not fresh.

Beautiful place, delicious coffee, what else do you need to be happy?)

Fantastic location, but the staff seems to be auditioning for "Zwolle's most disinterested look." Clutter and filth continue to plague the dining experience, and the restrooms... well, they're an adventure you'd rather not embark on.

We had delicious specialty coffees, one with amaretto, the cappuccino with an extra shot, and both with whipped cream. The amaretto was lukewarm, though the flavor was good. The price, however...almost €14 combined...probably "big-city prices." Conveniently, you can order and pay via QR code, and there's more selection online than on the menu. The place looks neat, with restrooms down a flight of stairs, and seating and workspaces there as well. A tip: use slightly sturdier toilet paper; it breaks easily, and you'll end up digging in the dispenser.

Great place to study with coffee and cake, very well located in the city center. The service was excellent! We came for breakfast, the food was fine, nothing special, but sufficient :) I personally didn't find the chai strong enough; it tasted more like coffee, unfortunately. I recommend everyone go for a long walk, but not for lunch or breakfast; there are much better options in Zwolle 🫶🏼😌

Bad food, bad service. Edit: Because the offer below suggested I contact them, I did so, but never heard back. So the comments are just for show. It could be worse.

A bit disappointing and over priced, some staff ok some not,they don't seem happy to be here 😕

The downside is that the quality is good, the selection is wide, and the location is great on Melkmarkt. It's a large building, so it has to serve a lot of customers. It's understaffed, and when it's busy, it's practically impossible to handle. It's just not fun having to wait half an hour for your friend to enjoy a cup of coffee.

Great location. Friendly staff. We have a loyalty card, so we often go here. It's a shame, though, that the whipped cream is on top of the coffee. Sometimes the coffee gets cold because of the whipped cream. Perhaps they could serve the whipped cream separately in a small bowl.

I had ordered a delicious Sunny Melon, which turned out to be only half full. Still a good review because the manager solved it very neatly. Everyone makes mistakes, it's about how it is solved afterwards. Well done Douwe Egberts!

Very nice coffee shop, plenty of choice, relaxed atmosphere

Had a lovely cup of coffee in the morning because I had to take shelter from the rain. A simple question about where I could leave my umbrella was answered promptly and thought along with. The coffee tasted at least twice as good because of that. If you are walking and need shelter from the rain? Then the DE Café is definitely recommended. With cheerful energy - Bart -

Bought a promotion card for 25,- 10 times coffee. However, pay attention to the date! Apparently there is an end time. I find that strange. I just paid for it: nothing free or anything. There was nothing to talk about.

Always delicious coffee, friendly service. Always cozy and nice atmosphere Please note that the toilet is only accessible via a staircase with approximately 10-12 steps

We had a nice afternoon coffee here along with a delicious Black Forest Cake. The place is spacious and well lit. Overall, it was a pleasant experience. It's worth a visit in the Grote Market, Zwolle.

Situated in a beautiful location in the middle of the city. Large in surface area. Prefer cozy seats with some separation. But practical of course. Had a nice coffee.

Nice place in the center of Zwolle.

Had a nice lunch plate. Didn't know they didn't serve that. Keep in mind that if the layout is different, more people can sit and it will still be cozy.

The whole thing has the atmosphere of a biological laboratory, ordering is complicated, but not paying: the prices are high. The teenage staff are mainly interested in themselves and their mobile phones. Any other thing is better.

A cafe located in the Zwolle market square. Spacious inside, electric sockets at the tables, convenient ordering coffee via QR code. Nice service and very good coffee, I recommend it!

It's a brand Cafe so you get what you expect, it is a pretty nice place to sit tho

I study here every week, but I am always shocked by the prices that are asked. A simple flavored soft drink costs almost 5 euros! I have no objection to paying for something, but the experience surrounding it also plays a role. Ordering via a QR code or picking up your order yourself and standing in line, and then asking such prices... If you are served at the table and your order is taken, then I understand. But now that is not the case. They soullessly bring your order to your table, without any interest, conversation or interest in the guest. That doesn't justify the high price. The only reason why I study here is the long opening hours.

Nice location. We were unable to order with QR. (Might be the age). Asked for help but they had no time for us. This is not that difficult was the answer. Fortunately, there are more addresses for a cup of coffee that are customer-friendly. Just left. Thanks for the response, but I don't dare come in here anymore.

Nice cafe in Zwolle city center. Very big and a lot of freelancers and students love to spend time there.

It has become my and my husband's favorite café when we go into town. Friendly staff and lots of different nice corners to sit in on different floors. Upstairs from the window there is a beautiful view over the Grote Markt. Cappuccino is tasty and a hot chocolate okay. Not the greatest unfortunately. I can't say anything about the food because we have never eaten anything there, although it all looks delicious.

Good location to pick up something, have a drink or work on your laptop

I had a delicious large bowl of chocolate milk here, really tasty! I will come here much more often now! Yum yum yum. I may have long days, but this was really long fun!

Delicious coffee... every clerk likes me to do a b8j girlfriend's vosite... always have a coffee with you...

I hope the performance will be better next time

Excellent quality coffee. Time is taken to deliver the order pico bello. The 'queuing system' is a bit confusing for a 'first time visitor'.

Had a delicious cheesecake. You must order at your own table, and then the order will be brought to you by an employee.

Cozy atmosphere and beautiful location. We had the Gingerbread Cappuccino and the Heavenly Hazelnut Deca. These were a little too sweet for my taste and with a little too much whipped cream, but it will definitely please the sweet tooth.

Fine, no more, no less. You can work well here.

Excellent cappuccino with oat milk!

Here you can have a good coffee, if they had decorated it a little better, a lot more people could have sat there.

Delicious food, nice atmosphere, friendly staff. Easy ordering via app at the table

It's a nice place to sit, but what a price... and you don't even get served! Won't be going there again anytime soon.

There are 4 large fully automatic machines and you can still wait until you weigh an ounce. The ladies are probably doing their best, the problem is the lack of a thorough training period, I guess. The girl behind the cash register forgot my complicated order of 2 chocolate milk and 1 coffee 5 times. And then I waited another 10 minutes while there was only 1 person in front of me. This is even slower than manual work, it is really very special. It is also a big mess, there is no leadership at all. It's that I have a stamp card, I would never go here, especially not with those ridiculous prices they dare to charge. Do yourself a favor and go to a real coffee shop with passion and love for coffee instead of this canteen.

Always a good place to read, write stories or/and codes. 💯 A place where you find yourself being "stuck" in a loop of productivity hours - without even realizing it, you've crossed off half your to-do list while sipping on a cappuccino. ☕️

The service and atmosphere are top and cozy. It's also very nice that they are open in the evening and you can still have a cup of coffee here in Zwolle. The chocolate milk is delicious and you get a cookie with it. 4 stars because the coffee sometimes tastes a bit burnt.

Ate 2 sandwiches in Zwolle; grilled brie sandwich and a grilled cheese sandwich from €9.30 and 8.95. The cheese sandwich in particular was a shame. 2 slices of bread with a slice of melted cheese, a piece of lettuce and 2 dry cucumber slices. The quality is not in proportion to the price.

Nice cafe for a coffee breakfast or lunch. You can have a nice chat or work there and it is nice and warm. Coffee specials are definitely recommended.

20 mins waiting for a small coffee to take away, disinterested and nonchalant looks and attitude from the employees. Sometimes you don't feel like it, I understand, but come on.

Don't really like coming here. Service is really very slow, and you have to pay to be able to work for a while...

I can always sit and work here, meet colleagues and hold meetings. The coffee is delicious, the food is perfect, the atmosphere is the very best, and the wonderful staff makes the whole experience complete. I really recommend the Baguette ham with honey mustard sauce.

The location is beautiful. The furnishings too. Only 4.65 for a medium cappuccino? Bizarre. On the Belgian coast I thought it was expensive at €4.20. But there was also whipped cream or even a liqueur. Just a mini cookie here. Unfortunately, a one-time visit for me.

We ordered coffee + a pastry with 4 people. We had to wait a while and then got our coffee and chocolate milk. There was one caramel and one not. The waiter had said wrong which was which, so it was switched. Our coffees and cakes were there except for 1 cookie. The waiter said it was coming. After asking twice and after we had finished our coffee and pastries, we took another look. Our question was then answered very rudely and it was quickly handed to us. Service is not good.

Very nice, they occasionally have offers on Social Deal. The one from now (10-2024) is a really great offer. 10x medium coffee for €25. This applies to all types of coffee, including the specials!

coffee tastes good and cake is tasty, whipped cream is of poor quality. Cheap whipped cream from a spray can with a watery taste. For the price you expect real whipped cream. Coffee is lukewarm.

Delicious cup of coffee, extremely friendly and hospitable service. The young man looks like a young brother of James Acaster, British comedian and movie star (Latest Ghost Busters). And made a movie for my niece, with the Showmasters tune!

Went with my 2 children with a social deal. Very friendly and nice service. It is really made for the catering industry. Something went wrong with the order, which we didn't find a problem. Yet it was repaired without any questions. Had a very nice visit.

Coffee is fine, but unfortunately not nice and hot. The furnishings are top notch. But the toilets are rarely clean, as are the floors. Due to the QR code order, you hardly have any contact with the staff and the contact that there is... well, a customer friendliness course would be a good idea. Especially for the prices they ask, I expect more from the quality and hygiene

We drank cappuccino and it was delicious with whipped cream.

The €1,80 per hour for working there is absolutely ridiculous. Edit: Yes, even with the first hour being free after ordering something, it’s still equally ridiculous. Would come here regularly to work (and have one of those overly expensive coffees, yep, crazy right), but haven’t returned one single time since the introduction of that fee.

Nice coffee and tasty food. Price on the high side.

Just placed an order online for home delivery, great service! very nice employees. I ordered something that was out of stock, but it was resolved very well and the order was delivered nice and warm! in other words a very nice experience and definitely worth repeating!!!!

amazing iced coffee and great toilet (I'm just being honest)

You can pick up your order yourself outside on the terrace. The selected coffee is fine. There are too many tables and chairs for the size of the terrace. It takes a lot of effort to take a seat on the right side of the terrace. It's a pity that you constantly smell the stench of the street sewer.

€3.70 for a simple cup of tea, a nutty toffee cappuccino that doesn't taste like nuts and toffee. There is rubbish on the table everywhere on the terrace and the chairs are mixed up. Bird droppings on almost every table (nothing was cleaned up during the time we were here). This is quite a shame.

Even though the prices are absurdly high. (cup of tea almost 5 euros) I still thought it was a nice place to study. However, you now have to pay an amount per hour to be allowed to sit there with your laptop...

Very nice and nice store with good staff👍 Also nice coffee with figures in it🤤 Also good service and the atmosphere also 5 stars! Top store👍

Very nice and nice store with good staff👍 Also nice coffee with figures in it🤤 Also good service and the atmosphere also 5 stars! Top store👍

I have previously had an enjoyable experience with the cupcakes here, but on my last visit, I was left sitting at my table and no staff member approached me to take my order. As a result, I had to stand up and take the initiative to order myself. I was disappointed by the lack of service in this regard.

Had ice coffee yesterday. Very expensive and not even tasty, very watery. It wasn't even worth my money

Solid coffee, tea is ok (too expensive, just as everywhere). Was really disappointed they didn't have a changing table for babies... Well, maybe they can upgrade that, would help a lot of (young) parents.

Last visited July 2024 See pics... Will drop by next time in town

Coffee is very expensive. I didn't mind because I sat there with my laptop and got one every now and then. But now that this is no longer allowed, Douwe Egberts is no longer worth it. Furthermore, the best decorated interior I have ever seen at a cafe. delicious coffee and super friendly employees. There are always people smoking at the entrance, quite nasty