DOZO Sushi & Grill Restaurant in Wijk 28 Centrum

Went to eat here yesterday. Received vegetables that tasted spoiled; the rest of the appetizers also lacked flavor and didn't taste fresh. Mentioned this, but still ended up paying a bill of €95 for food that really wasn't worth it. The service, however, was friendly and did its best.

Reserved for 4 people at 19:00. Served by an inexperienced, rushed staff member with a huge hairstyle. Asked for children's chopsticks and the 4th set of chopsticks and plate. ("Response: I'll bring it right away") These hadn't arrived yet when the food was already coming. We have eaten here at least 10 times; the last time was already less than ideal. This time was downright bad; the food was substandard. Service was a disaster. Plates of food fell off the tray, which was cleaned up by the table behind us. (The sauce was still there an hour later.) Ordered a mixed drink that was served in a flute glass. (Up to 3 times.) Such a shame, it used to be good. Unfortunately, it is still relying on a reputation from the past. Which unfortunately does not align with the present.

First time and never again. The food got worse with every round. The toilets were filthy and the tablet worked terribly. We paid way too much money for the terrible food.

Get was a bit quieter than a shabu. Because of this, the Get staff made plenty of time for you. My girlfriend had mentioned that it was my birthday. And when we asked for the bill, the staff came running over quickly with an ice cream and a sparkler while singing a birthday song.

Wow💯. What a friendly welcome and service; nothing was too much trouble. Everything was served at the table very quickly. Delicious sushi, teppanyaki, and sides. My daughter and I enjoyed it immensely. Highly recommended 👌

The food was excellent. The service was very quick.

Super place to eat sushi. Prices has gone a bit up but the food compensates for this.

Very good food, highly recommended!

Delicious food. Friendly service.

Very unprofessional staff. The team shows little respect for their work, their customers, or delivery drivers. A disappointing experience that reflects poorly on the restaurant.

The food tasted like nothing. The salad just had mayonnaise on it, which made it feel completely un-Japanese. It is an all-you-can-eat restaurant, but you still have to pay extra for many dishes, even for some sushi and edamame. I find that absolutely ridiculous. A very disappointing experience. I will never go here again.

Service was the highlight of the dining experience, young man with spectacles was particularly kind and helpful Food was okay, lots to choose from Average attendance on a Thursday evening

Tasty sushi. There were a few that weren't to my taste. Normally I don't have a problem with that. For example, one maki had a sort of truffle sauce on it, which I personally didn't think was fantastic. Quiet place; we were there at 8:30 PM and it was wonderfully quiet. I quite like that.

Had a delicious meal and friendly service.

For an evening with all you eat and drink, including cocktails, for €49.50, that's perfectly fine!

We had to wait almost 30 minutes for our food, even though the restaurant was nearly empty. Sushi was ok but very overpriced.

I go here pretty regularly as it is close to my home. I love it here. especially the all you can eat menu. the price is pretty fair and the drinks menu as well. the food items is always fresh and really fills you up. Admittedly I do feel bad ordering so much because I eat A LOT of sushi. but thats why i go during lunch when its less crowded. I will keep going here every chance I get.

Our regular sushi place. Excellent for Gluten Free sushi lovers. Tell them about your Coeliac/GF diet and they look after you. The menu is varied enough for all tastes (not just sushi, they have quite a good selection of grilled and side dishes).

Great dishes, good service and atmosphere. Also cozy tables and a beautiful restaurant.

The sushi was super fresh and very tasty. The service was also top-notch! I would definitely come back again :)

This is the most ridiculous serving ever , waitress has zero respect,I ordered sushi salmon, then waited for it 35 minutes after couple reminds they brought me totally different dish , then waited again 15 minutes for the other one , and they had no change to give me back, so I would suggest… Choose another sushi restaurant if you can 😉

Upon arrival, we were shown to a table that was not yet clean. It was cleaned properly afterwards, though. It also took a very long time to receive our orders, even the drinks. That was very disappointing. The quality of the food and the atmosphere were not optimal either. For me, this is not something I would repeat.

Very good food. One of the better ones! The only thing is that the service is a bit slow. With clearing tables and bringing drinks.

We went for a quick lunch with the kids and they loved it. Small sized portion makes it perfect for kids. We took the all you can eat option and it was worth it.

Had a delicious meal! Would love to come again. There was someone with a fatbike in the restaurant while I was eating, though.

It makes sense that it is cheap and that you therefore shouldn't expect too much from the food when you go to an all-you-can-eat place like this. But the food here was really below par. Unfortunately, not worth a repeat visit. There are much better all-you-can-eat restaurants in the area. (The service was friendly, though.)

It was always very tasty when it was Sumo. The menu seemed fairly similar, so that was fine. The sushi is good, but everything grilled is inedible. Cold, dry, grey duck breast. It used to be beautifully pink. We asked for a new portion but got the same thing again. And actually, everything was a bit like that. If you eat pure sushi, it's tasty, but you shouldn't choose meat there. My husband isn't that fond of sushi, so he comes along as a treat for me. But we'll do that somewhere else next time. The service wasn't bad, but they didn't seem to care much about anything either. Lots of hanging around on the furniture and such, but the food arrived on time.

Once, never again. Arrived at 18:30, our first round of food arrived 45 minutes late, with an entire dish missing. However, the drinks also arrived extremely late. Around 18:30 we ordered the 2nd and 3rd rounds, and at 20:15 they still hadn't arrived, even though we had pointed this out multiple times. A meal did not arrive the entire evening (2 hours) after reporting it 3 or 4 times. There is too little staff and the place is unhygienic; the table directly opposite us was full of trash and food scraps upon arrival, and when we left it was only piled up (it looks like a trash spot). Furthermore, all tables were packed with trash, and people arriving were directed to a very dirty table full of trash. We eventually left after 2 hours and all went home on (almost) empty stomachs. Very disappointing; if you have all day, definitely eat here. But if you want a quick dinner for 2 or 3 hours, you can forget about it here. Reported this to the manager, but the situation hasn't changed at all. In short: it is a filthy mess and nothing is cleared from the tables; our table was full of trash all evening. The food basically doesn't arrive, or only after 1.5 hours. The drinks only arrive after the meal, and you don't even have time to order dessert because your time is already up by then. View the photos for proof.

This is now the second time I've experienced this. One staff member. Food arrives late every round, or dishes are missing. Some of our dishes also went to the neighbors. There was also someone walking around the restaurant with a very dirty bin to collect the food; if something fell, they just left it lying there. The absolute worst part was that after one round, when we expressed our dissatisfaction, they presented us with a bill of €120 😳 excuse me? How this restaurant has gone downhill! Never again Dozo for me!

Been eating here since 2017. Food has stayed the same (Quality wise), and a lot of extra goodness has been added to the menu too

The friendliest restaurant owner I have ever met, delicious food, top restaurant.

This waiter is so nasty. He immediately ruined my mood.The food is not tasty and not fresh, everything is hard.Indigestion

I've eaten here a few times! The food is delicious, but I'm irritated by a woman who works there; she never cracks a smile when you walk in; she really doesn't come across as friendly! She's been working there for a while! A smile for customers is important!

untrained staff, low quality food, quite slow, price also low

Everything was disgusting, I really wouldn't give a star but this is inedible never go here save your money scandalous!!!!

We had a delicious meal and drinks. The service was a bit chaotic that evening. But the waitresses and waiters worked incredibly hard. We were looked after with a smile. We had a fantastic evening.

After waiting an hour and a half, we decided to leave. We didn't receive any sushi during that time. The staff didn't help us chase up our order or offer a solution. We ended up just paying for our drinks and eating elsewhere. Unfortunately, this was a very disappointing experience.

Been coming here for years. Always delicious and fast food.

huge disappointment.. the ebi roll sushi was old, specifically the fried ebi was too hard. Further, the grilled shrimps were tasteless , so did the rest of the dishes . I wouldn’t recommend this place !! They must have changed the kitchen stuff as the quality has gone down !

When you walk in, it doesn't exactly look inviting. But we sat at a round table, which actually made it quite cozy. Nice place, good food. Plenty of different dishes to choose from.

The value for money is abysmal, the food selection is inadequate, and you're limited to 5 items per person per order, with only 5 orders allowed. Some items cost extra, but these are still deducted from the maximum allowed amount. The food quality is also underwhelming. The restaurant itself has a nice design, but the tablet looks like it's been run over by a tank. The menus are crumpled and torn. It's far from well-maintained. The staff seemed to be asleep at the wheel. The gap between ordering and receiving the food was sometimes so long that we ended up ordering more rounds in the meantime. For January 1st, the staff was far too small. They should either open fully or not at all.

Great concept, tasty food, good service

I think it's the best all-you-can-eat sushi restaurant out there! The sushi is good, but the chops are also highly recommended.

Prior to making a reservation I asked if the restaurant was wheelchair accessible and told that this was indeed the case and that they have regular customers in wheelchars. I was told to put it in the notes when I make the reservation. When we arrived we had to pick our own table after we were told to do so. After the waitress returned to tell us we need to switch tables because the wheelchair was in the way. We had to move chairs and tables our selves to accommodate the wheelchair. We had to wait about twenty minutes before we had our first plate of food. We were still waiting on dishes we ordered in the first round a half hour later. The seaweed from the remaking sushi was chewy and lacked taste. And the other dishes were passable at best. Safe to say I will not be returning.

Old sushi Dry shrimp Tough meat Garbage on the floor We will never eat here again Worst place in my entire life

A nice and cozy place with good food. We've been to Dozo many times, and the staff always go above and beyond to make everything just right.

If you order for over 50 euros, it's delivered without soy sauce... 50 euros wasted. Such a shame.

Amazing food, not so amazing staff. Everyone had to eat buffet or no one could, because otherwise we would steal food. Ok thank you.

Great as always, but this time we moved on to karaoke. It was a lot of fun, with a wide variety of songs.

What a terrible, unhygienic, messy place. Food was everywhere on the floor. Plates from previous guests were piled high on the table. When the table was cleaned after a very long wait, all the filth was dumped right in our laps. We had to wait a very long time for our drinks and even longer for our food. Our plates weren't cleared in between either. And not just ours. We saw mountains of plates piled up on every guest's table, and everyone complained. The food, which we finally received after a very long wait, was absolutely inedible. We had to wait 45 minutes until, after four attempts, we finally got a different, working tablet. The steak was tough and all muscle, the sushi with melted cheese hadn't melted. Absolutely everything was disgusting. We had a terrible experience a year ago. We got up after getting our drinks, hoping it would be better this time. But this time it was even worse, and we were stupid enough to stay put, and even worse, stupid enough to pay for everything. Never go there! It really can't get any worse!!

I want to start by saying that the following points are NOT the fault of the staff. They worked incredibly hard all evening. It is the responsibility of the management and owners to 1) schedule enough people on a busy Saturday night, 2) ensure their staff is trained, and 3) ensure the working methods are efficient. I'm not an insider, so I don't know where the problems are. I do hope there's a proper evaluation, as all (!) tables around us had the same complaints. - We were seated at the same time as another couple, and then they received an order tablet fifteen to thirty minutes before us. I saw the host/manager (?) very busy on the phone and with other tables, so this was absolutely not their fault. I think it's important that the workload isn't too high for these types of positions and that these tasks don't overlap in terms of time distribution, or that there is sufficient backup. - We had to wait an hour for our sushi from the first round. The grilled dishes did arrive on time, with the grilled dishes from round two even arriving before the sushi from round one. A couple next to us who arrived later even had to wait an hour and a half. I saw the servers in our section actually only handling grilled dishes for the first hour, even though the counter was literally covered in sushi that hadn't been touched in that entire time. I don't know if this was due to the sheer number of servers today or the order and distribution of the food. Again: It's absolutely the responsibility of the management and owners to train their staff and ensure an efficient workflow. The staff truly didn't slack off for a second. - The tables were barely cleared, both during the meal and after people had finished eating. I assume this is due to understaffing. All the tables were still not cleared an hour after everyone had finished eating. (Yes, really, an hour! See next point.) - We waited an hour (yes, really, an hour!) for the last desserts we ordered, which turned out to be ready behind the counter. - Tables around us regularly got up to ask where their orders were. One man was given two colas that were delivered while he was away, which was quite funny. A few words about the food: - The seaweed in the hand rolls was incredibly tough. - The avocado in the hand roll was half brown, I assume because it had been sitting out for a while... I would definitely advise against going on a Saturday night, but maybe give this place a try on a quiet weekday :).

It's so bad it's not normal everything is just dirty they go for money they don't even have enough staff

Nice all you can eat restaurant with good sushi selection. You can also get other dishes like noodles, fried rice, soup, grilled meat, desserts, etc. Good selection of drinks. It can get quite busy around diner time but the restaurant is quite big so there's a lot of space. The quality if the food depends a bit on the day, we've visited several times and sometimes the sushi was better, sometimes the grilled and fried things were better, but overall not bad.

We had reserved a table but had to wait half an hour for one. We were assigned a table for six, which was very nice. But in return, we had to wait another 20 minutes for the tablet and another 10 minutes for our drinks. I understand it's very busy, but then again, they don't accept new customers! The staff showed no interest and didn't apologize. We asked repeatedly for our dishes but didn't receive them. So we had to go to the kitchen/bar ourselves to ask for drinks and ginger/wasabi. After waiting an hour for round three, we just left. After two rounds (of which we didn't receive several dishes), we gave up. We asked for the bill and left.

DOZO serves delicious food in a lovely atmosphere with excellent service.

The food is good value for money. The service is friendly. The atmosphere is great, but the countdown on the tablet before dinner makes you feel rushed at your table. When we mentioned this to the staff, they told us this only applies on busy evenings and that we can just keep ordering. Unfortunately, for me, this is a reason to consider returning, because you eat together in a relaxed and convivial atmosphere, not against a (physical) ticking clock.

The food was dry and tasted old. For the price you pay you should definitely get better quality. There was really little meat. What was great was the staff, they have good staff. However, I did get a stomach ache right after eating.

Unfortunately, our visit to this sushi restaurant was very disappointing. The sushi didn't taste fresh, which I also mentioned to the staff. The woman who served us was friendly and solution-oriented, but of course, she couldn't do much about the quality of the dishes. They offered us coffee on the house, which we appreciated, but it didn't make up for the disappointment. After our second round, we stopped, just had some fruit, and then left. It's a shame, because you pay full price here and expect good quality sushi. We won't be returning.

I was there with my family but this is The worst service here ever, the lady behind the bar / waitress very rude unfriendly I don't recommend this place at all.

The food was delicious. Lots of choices. Desserts were limited, and the layer cake was tiny. For more than two desserts, you have to pay an extra euro each, even though the portions are small. That's a shame. Friendly, hard-working staff.

Food didn’t taste like much, you can get way better for the same price at other places such as Sumo. Staff was very unfriendly. Restaurant was empty as Ito can expect at an ‘All you can eat’ during the day but because of this I expected staff to be way more attendfull as there is no stress. The girl honestly acted as if she couldn’t care less. Multiple items were misssing, especially towards the last rounds. Ordering tablet was a mess as well. It would go to black after seconds and when pressing the button would take you to the Home Screen. Good luck finding the app after that. We went during the day around 15:30 - 17:00 🕔 n a Tuesday.

Cold udon (even after asking for reheating) 🙄. They also forgot the starters.

I have been a loyal customer of this restaurant for more than 10 years, back when it was still called Sumo. Unfortunately, in recent years, the quality of the food, the service, and even the atmosphere have all declined. It’s sad for me to say this, because I truly miss the good old days when I would celebrate life’s special moments here. But now, it’s clear that this is no longer the place for that.

To tell truth it is a bit weird and I feel like that first time. Food is definitely good, but service is awful. According to other published here reviews this level of service is normal and nobody gonna change it. Someday really force this girl waitress to work at this place. The atmosphere is unfriendly, some basic waitressing rules are done wrong, and it is first time in my experience in Nederland when I was asked if I want my change (25% of bill). If it experiment that service is not important - it’s failed, I can’t recommend this place. But food is good.

My experience took 10 minutes. Environment is terrible, smells bad, and the rule for eating makes it like this is a race, not a food experience. Needless to say we didn't eat and tried something else. Don't expect anything good!

Fantastic! Delicious sushi, but also plenty of alternatives if you're not a sushi fan. We did get a double portion twice, but because it was so good, we couldn't complain :) The restaurant manager was also very friendly to both guests and his staff, which is a credit to the restaurant!

I come here often, and the food is usually good. However, this time it was a bit disappointing. The nigiri rice wasn't good enough; it fell apart when I picked it up, which isn't right. The grilled chicken dishes were also a bit messy; sometimes the pieces were so large that you were just chewing dry chicken. Finally, the condition of the restaurant, something I noticed during my previous visits, was a bit outdated in some areas. The toilet looks worn, the floor is sticky, and the tablets you receive are heavily cracked. Unfortunately, it doesn't make for a well-maintained look. I always recommend making a reservation here. I often go for lunch, so I don't know what it's like in the evening.

I ate the “all you cab eat” lunch.. Its not the best ive tried. I waited really long for the food to arrive and me and my family had to search for what was whos and they came ony by one. Or two by two. And they didnt mention anything about if theres something we dont eat we have to pay extra for it. They made it seem like that wasnt a thing. Like they were hiding it. They explained to us what all you can eat is. So we didbt have to read the meny. We was given an ipad to order. And then we were charged for not eating everything. And we were not allowed to bring anything home. I would not recommend this place. Many other sushi places with buffes that actually are all you can eat and you are truly free to pick what you want and how much. May I add that its not all you can eat. You can choose 15 things you want. I will not come here again. Would recommend you not to also.

Dozo is great place to have a delicious Sushi in The Hague. The fish is always super fresh and very tasty. The prices are fair and the system of ordering gives you plenty of options to try the from the menu. Even the bananas as dessert are great, Fully recommended.

Food was really dry and the staff was very rude. She tried to ignore us the whole time while we tried to ask a few question about food allergies someone had in our group. Not coming here again, really disrespectful staff and no good sushi here.

There are much better options within walking distance. The atmosphere and service were disappointing. The food was decent, but nothing special. Why would you even have to ask for wasabi at a sushi restaurant, anyway?

The place was dark . They didn't even bother opening the lights or.. cleaning the tables out of the dust. The food was very mediocre and it's 100% copy-paste from SUMO restaurants , which after some digging in the tablet they gave us, we found out it was literally the same application under the name "SUMO" lol , basically the same place under different name.

The food was delicious and the ingredients were fresh, with a wide variety of dishes. Unfortunately, the service ruined the entire experience: dishes weren't cleared once, the table was piled high with dirty plates. The waitress's clothes were very dirty and stained, and there were piles of dirty dishes and trash on the floor in the back of the restaurant. I seriously doubted the hygiene of the entire restaurant. Unfortunately, I realized this too late... I had to ask for wasabi and the bill several times, but they kept forgetting. I definitely won't be back and can't recommend the restaurant to anyone.

The staff could be a bit friendlier to each other.

The food is amazing and arrives pretty quickly! There is a large variety of dishes to choose from which is simply great! The gyoza are my favorite as well as the sashimi which is slightly spicy and very flavorful! Ordering with ipads is fun and it is nice to keep an overview of your orders and share the ipad with your friends to see what everybody orders.

Hot, no air conditioning Forgot drinks Despite the coziness, still try again…?

We stumbled upon this place by chance. The concept is “all you can eat,” and the menu is diverse — there’s plenty to choose from. The food is genuinely tasty. A great lunch spot! Lunch is served until 5 PM.

They offer a wide variety of menu options (100++) including soup, snacks, sushi, grilled dishes, and desserts. With the all-you-can-eat option, you can choose 5 items per round, for a total of 5 rounds—meaning you get to enjoy up to 25 dishes per person (excluding drinks)!

I’m merely going to focus on the positives; drinks came out very fast… Ok, here comes the rest: the waitress serving us seemed like she was uninterested about everything and had an attitude. The fried chicken was off. Had to ask for our orders to come several times. After asking twice, it eventually came. Without even having to add even more of the negatives, we won’t be coming back. Ever since this establishment changed owners, the standards of quality has sunk to sad, sad levels. After asking them to make things right several times, we have been ignored by the staff in the process and that’s most said.

Had eaten in this restaurant before. It was much, much better then. Unfortunately I won't be coming here again! Staff doesn't smile, serious looks and no Dutch. Flies around the food above the table, very annoying. Then in my coke :( reported that I was lying and really searched in the glass. Seriously!!! Sorry but not for me anymore. This time also no tip given due to dissatisfaction.

Loved the premium offerings on their menu especially the avocado sushi. Service is quick and ordering on their tablet is easy. We were served by Ping who was very helpful and warm and made us feel welcome, specially since we did not know the local language.

My family had to pay extra for nothing!! Stingy and stubborn! Never come here to eat again takes too long!!!!

I was there last Wednesday. It was the worst experience ever. I ordered dinner. The first round took almost 40 minutes to get everything - every 15 minutes I got a plate of sushi, so I couldn't even enjoy the food. And this was the case for all 3 rounds. When paying, they charged the full amount, despite knowing that it was not a nice experience and even the food was not that tasty. In short: 85 euros (for me and my partner) thrown in the trash. NEVER AGAIN ☹️

arrived and the table was still full of other people's food while we had made a reservation, then had to wait 20 minutes for it to be cleaned. missed a lot of food and did not get glasses with a bottle of water that was ordered, in addition we asked several times for the food that was ordered and said that they would arrange it and never came again while we were very patient, we eventually got half of the food and got the food before drinks, 3 people walked by a full tent, will never come here again

It took a while for our table to be cleaned. When this was finally done, we got our chopsticks. Unfortunately, one of my chopsticks was broken, so I didn't have an even pair. There was also wasabi missing from the table. I politely asked twice for wasabi and a new pair of chopsticks, but unfortunately I never got them. During the first round of food, we also ordered drinks. We only got them after waiting for more than an hour, and only after we had asked several times where they were. We were not the only ones in this — I noticed that the customers at the table next to us also had to wait a very long time for a bottle of water. They also seemed unhappy. I indicated that I was unhappy and that I wanted to leave. I ended up paying 74 euros for one round of food and two cocktails. No compensation was offered, only an uninterested apology and the comment: "Until next time"

I went there food was good but packing lady was so rude and angry not only for me also for ı saw couriers she yell This is not good attitude

Really bad. Had lunch with a friend this afternoon, the salmon tasted really weird and before I knew it, I had already swallowed it. Informed the staff that the salmon had a weird smell and taste. They did nothing about it, only took it away. It is now 04:00 and I have been throwing up until now. Seriously people, don't go here! It was all not fresh.

Food is very good. They even have a halal menu.

1 STAR IS STILL TOO MUCH!!! NOT RECOMMENDED ENTRY A CHLORINE SMELL THAT YOU WOULD NEVER EVEN HAVE TO SAY A FRIENDLY GOODBYE!!! LEFT THE BUILDING AFTER 15 MINUTES. FOOD WAS INEDIBLE. SHE WANTED ME TO PAY THE FULL POUND WHILE WE HAD NOT EAT ANYTHING. BE HAPPY THAT I PAID FOR MY COLA PROPERLY!!! AND THEN THEY DARE TO SPEAK UP. THE WAITRESS REALLY NEEDS TO FIND ANOTHER JOB IF SHE DOESN'T LIKE IT THERE.

I went here to eat with my daughter, she is 10 years old but they still gave her the adult menu

Last time I came it was really delicious but I think they have a different chef, the sushi doesn't taste good seems like it was from 5 days ago. The salmon also tastes a bit strange

Good atmosphere and good food. I ate here with my husband today and I really like it!

Easily the worst Japanese restaurant experience of my life. The food was absolutely terrible. if you think this is good food, you seriously need to question your taste buds. Would not recommend to anyone.

Terrible service and hiring practices.

First time here. There is not much to complain about the food. Other: uninterested and sometimes unfriendly staff. Speaks unintelligible English/Dutch. Dirty dishes are not cleared even when it was not busy. Everything else is a bit dingy and dated.

We love coming here again and again, really delicious food, good service and always a high level of food, atmosphere and staff, a really top tent!

Food was fine, but: - Service took a while before we were helped. - Sticky tablets - unclear explanation - food was not always put on the right table. - No signal that the time was (almost) up. We had a nice evening, but that was mainly due to the company.

Our favorite sushi restaurant. Tasty food, good meat, tasty salmon and of course other types of fish, best sushi. Bowl with mixed fruit is also one of my favorites. Good service, nice atmosphere, friendly staff and a hospitable and friendly owner.

Food was fine, but no more than that. Ordering is super easy, and the food comes to your table quickly

The food is simply delicious. It's definitely worth going there. We would come back to you again and again. The staff was very nice, but it took a really long time for something to arrive. Ambience was a bit dated.