Eetsalon Mazens in Roodenburgerdistrict

Waited 40 minutes in the restaurant for our food. Half of it was burnt. You order 3 shawarma rolls and also 3 extra rolls. So we got 2 rolls but paid for 3. Never again there, I'll get from somewhere else from now on.

We had to wait 2 hours for our food. When it was finally delivered, it was lukewarm to cold and one meal was missing. We called to report this, but we were not believed and were repeatedly told to look carefully. But you can look all you want at something that isn't there. The result was an argument on the phone, with very unpleasant and rude treatment. They did not come up with a solution. In the meantime, we went to eat and divided it up. We received a call saying they were coming to bring it after all; we were already finished, so it had no added value anymore. We wanted our money back for that one meal, but that wasn't possible. In short, a bad experience, so never again for us.

Ordered 150 euros worth of food for one person but received too little. Called immediately, but they kept insisting it had been delivered. I was spoken to rudely, hung up angrily, and received a call back half an hour later stating they were coming to deliver it after all. In the meantime, they divided the food and we were finished eating. I said that wasn't necessary anymore and wanted my money back for the kapsalon. That was possible after an argument, but only with a future order. But you understand that there won't be a next order; if you treat your customers like that, you won't last a year.

Good shawarma place, friendly and fast.

We ate here after going out, it was delicious. The staff was super hospitable.

This is Leiden's shawarma place. The meat and sauces are also great there. And the father and son are always friendly.

The food arrived 35 minutes later than stated, no one answered the phone, the delivery driver didn't read the instructions, and the food was completely cold. Today, someone answered the phone and responded curtly, saying it was busy and that he didn't appreciate me writing a bad review, which he did read. No apology, just anger and disconnected the call. If he had reacted differently, I would have edited the review, but now... Decide for yourself what you do with this.

It was very quiet when we went there and it looked just a tad run down - might just be their style though. We saw there were a lot of delivery drivers coming and going, so maybe most sales aren’t in store but online. Fair enough! Other than that the people in the store were nice. We got big portions of food. It was a bit different than expected, for example the garlic sauce was quite sweet. Not bad but interesting! It was good in its own way. Decent choice for a day were you don’t want to cook. :)

Providing super tasty food for over 30 years.

Best shawarma sandwich in Leiden and the surrounding area. Greetings. The Commandant.

Forget it for a moment, which is always a good thing. The owner's son is so handsome I want to marry him...Damnnnnn

When you order a Lamb sandwich of 7 euros, keep in mind you get the tiniest pita with the driest lamb on it. Smaller and thinner than my handpam.... Disgraceful really.

**BAD QUALITY** 2 simple Turkish pizzas cost us €22,-. Pizzas were lukewarm/almost cold. Very soggy and lettuce was completely soaked. Didn't taste like the "normal" Turkish pizza either. NEVER, NEVER AGAIN!!

Turkish pizza worst I have ever eaten, tasted like brinta, was 1 mouthful of soup! Delivery was fine on time. Called to find a solution but unfortunately already closed….

Very neat and clean business. Good workers and especially tasty shoarma..

You better eat your jeans. They water the grill to impart even less flavor. If you want to get rid of your money, go here

Top restaurant, great service and the best shawarma place in Leiden

Good food but above all top service.

Delicious food and especially delicious sauces. The owner's son is incredibly handsome and a beautiful man to behold...

I've gotten food here before and usually I had to deal with the owner's son. He has always helped me well and delivered good food. After a while I ordered here again for the first time and it was a completely different experience. I was called and apparently my order was not clear. When I called back the owner was very rude and nothing was his fault. Too bad, but I definitely wouldn't order or pick up from here again.

Always delicious food here. Friendly owner with his son. Always nice to eat a shawarma sandwich or a mafia sandwich here.

To be honest, I have nothing to say about this, it is incredibly amazing that someone can treat their customers like this... I just ordered a large hair salon and everything is in the bag and it is not warm. I called and was supposed to be called back, but in the end I found out that I was blocked... in doing so I paid €20 for a hair salon that was ultimately delivered completely empty and the restaurant was inaccessible and sad. NEVER ORDER HERE AGAIN ‼️‼️ ‼️‼️

Food is tasty fast service friendly employees

If I order a doner sandwich, I get a container with tough meat (not a doner) and loose rolls and sauce, not even vegetables? didn't taste like anything. never experienced anything like this.

Delicious food, and what a beautiful man with blue eyes is behind the grill. Shouldn't he be doing modeling work??

Deep in the alleys of Mazens, an obscure pizzeria known for its quirky creations, the "Sewer Pizza" was born. This daring culinary innovation had a twist of unprecedented kindness. The secret ingredient? A touch of adventure and mystery straight from the city ditch. Bold, dirty, but irresistible for the brave gourmet. A creamy sauce with a hint of mystery, melted cheese like the sun on the water, and toppings that told a story of urban exploration. The Sewer Pizza was a hit among those who dared to taste it, and Mazens became a legend in gastronomic daring.

The food is always good, but this time there was a black hair in it. I ordered via home delivery and accidentally had a different house number in it, so she called me and told me the right number. After the incident with the hair, I thought I would report it because a hair in your food is quite gross. I said very politely that there was a black hair in my food, he said yes, you had the wrong house number and it was very busy, not normal. Well, then I exploded and said no, there was a black hair in my food, that's normal. Well, the food is normal. tasty but tasty or not, no more Mazens for me. Nice staff there.

Been a number of times now after I had appointments in Leiden. The owner is a very friendly man and his shawarma is definitely one of the best I've eaten. Highly recommended!

Vriendelijk geholpen door personeel. Kapsalon was zeer goed. Heel lekkere kruiden en knoflooksaus. Heb ik nog niet eerde geproefd op een kapsalon. Zeker aan te raden.

Goede kapsalon en erg vriendelijk geholpen

mazen makes kibbe. they call it ingevuld lamsgehakt. filled in lamb. a crunchy outside of bulghur and spiced lamb inside. the british used to call these 'torpedos' b/c they're teardrop shaped. when i was young i ate them with squeezes of lemon juice... it's a hard food to find in the first place. but to find it THIS well done? i searched for YEARS in america and noone came close. and then, there i was...living across the street from this place. my middle name is 'lucky'. ; - ) they also have VERY good shoarma here. mazen makes his own sauces and they are EXcellent. this place is one of the best kept secrets in Leiden.

Zowel het vlees als de sauzen perfect👍

Eten was unsich prima, goede service. De tent zelf zeer gedateerd. Bij elkaar geteld gemiddelde score.

Heerlijk gegeten, de service was in een woord prima. Maar vooral vonden wij de gastvrijheid super! Compliment voor het personeel!

Heerlijke shoarma schotel, en zeer nette en hygiënische zaak. Goeie en nette bediening.. Aanrader voor Leiden

Heerlijke kapsalon en frietjes! Broodjes shoarma zijn fenomenaal. Absolute aanrader om te gaan eten of te bestellen! Beste eetsalon van de Leidse regio👌🏻

Gezellige mensen, eten is hier al jaren goed. Kom hier al 25 jaar. Zeker een aanrader.

Deze man maakt de lekkerste falafel en knoflooksaus

Iets meer kip, iets minder patat. Of meer alles maar meer kip over alles, en kaas ook meer zoizo. -De grote kip kapsalon die eigenlijk niet zo groot was en niet genoeg kip & kaas had. 👍

de bezorger had geen idee waar die was, hij moest lang zoeken naar mijn woon locatie en aan de telefoon was hij niet duidelijk en amber aanspreekbaar. het eten was best koud en niet even gaar. bezorger leek ook niet echt vrolijk te zijn helaas.....ook hing die zomaar op aan de telefoon. bestel hier niet!!! K*T tent

Mazen's oprecht heerlijk grote bak KAPSALOENNN! na jaren zoeken eindelijk de zaak gevonden die ik zocht. Eten was in prijs verhouding van perfectie, Bezorger was snel vriendelijk en had grote joope ( dit raad ik elke single sticker aan) het was gvd goed te vreten😍

Weer een heerlijke kapsalon en broodje maffia gehaald, altijd goed eten en word altijd goed geholpen.

Altijd geweldige service en heerlijke lamskoteletten !!

Mazen is even begrip in Leiden, de beste shoarma ooit gegeten

Top super lekker eten altijd gezellig

Heerlijk ouderwetse sfeer en voortreffelijk vers eten.

Beste kapsalons van Leiden en contreien.Shoarma lamsschotel ook perfect.

Goeie sfeer, en altijd goeie bachata muziek. Eten is altijd top

Grote kapsalon besteld. Viel een beetje tegen omdat er geen salade op het board zat (zoals aangegeven in de kaart).

Besteld op Zondag rond 17.00, Dat is altijd een moeilijke en drukke tijd om te bestellen. Mazen had het eten binnen 40 minuten bij ons en het eten was nog goed warm en keurig verpakt. Dit was onze eerste keer en wij zijn tevreden met de kwaliteit en Service van Mazen.

Mazens , vroeger altijd al gezellig en lekker eten afgelopen weekend voor t eerst in jaren weer geweest. Zelfde bekende gezichten en het zelfde lekkere eten 💪🏼

Op zich kwalitatief een prima pita gyros. Het is alleen achterlijk duur en ontzettend weinig. Je betaalt een dubbele prijs voor de helft van de hoeveelheid.

Vriendelijke medewerkes en lekker eten

Vriendelijke mensen en altijd lekkere pizza en de lekkerste knoflook saus

Het eten was lekker En de bezorging was snel. Top👍🏻

Bestel zo vaak me eten hier en de beste knoflooksaus die ik ooit geproeft heb ben toch benieuwd naar het recept hahah