Escape Caffé in Grachtengordel-Zuid

Awful food. The chicken sandwich is NOT chicken, they add deli style ultra processed slices on the sandwich. It’s shocking how a restaurant can sell this type of food, if I wanted fake chicken i would have gone to a supermarket, not a restaurant. I’ve entered the restaurant because the vibes were nice, didn’t see the rating before - bad bad bad mistake

Great spot for some local snacks and drinks. Sjoerd was awesome, felt very at home and taken care of. Very knowledgeable about the menu!

We had a delicious meal, especially the beef tataki was excellent. The service was good; we were helped in a friendly manner and didn't have to wait long for our drinks.

Had beef tataki with a group of friends and it tasted deliciously tender and flavorful. We were welcomed warmly and the staff responded to questions in a friendly and quick manner. Food and drinks arrived quickly; I definitely recommend it if you are at Rembrandtplein.

The price was quoted the other way around.. otherwise good service, but personally I don't think this is acceptable.

Had a great meal today and received top-notch service. The food, in particular, was wonderfully prepared!

Very nice pub. The staff itself was nice but don't order the pitcher. Ours was 1.25 instead of 1.8 liters. We asked if they can top it up to the 1.8 liters but instead they showed how they pore it in. That does not help if ours still only was 1.25 liters 😅

Really poor service from a rude server who didn’t listen to my mates request for no egg or mayonnaise due to lactose intolerance. When the food came she flat out said ‘why didn’t you tell me’ with an attitude. My mates chicken schnitzel was horrific, however in fairness my club sandwich was great. Really disappointed overall.

Waitresses are nice but the steak didn’t slap. Better take 2 beers and no food :(

You have to pay to use the toilet even if you have consumed something in the restaurant.

Mistakes happen, charakter is shown through action. We sat outside and one of my friends got 2 beers dunked on him by the waiter himself. No quick apology was given directly and only after a complaint to him and his colleagues we were gifted 1 beer as an excuse. He was freezing hard afterwards, because the waiter managed to not spill any of the beer on the ground but only into his neck. Our questions for a big towel, blanket or the possibility to warm him up in the house we're all turned down. Even the request for a free coffee or tea to warm him up a little were met with a *sigh* and an unfriendly no.

Top service, polite staff, the drinks arrived quickly, the food was delicious. I was on the terrace with my wife and my son and we thoroughly enjoyed some lovely cocktails and snacks in the sunshine with a beautiful view over Rembrandtplein. Highly recommended if you love a good cocktail or just want to enjoy a drink and a bite in a cozy atmosphere!

The location is good, and the interior is nice. You can also sit outside. The staff are friendly and patient. The meat wasn’t good — it was too raw inside and burnt on the outside. The prices are reasonable

Really disgusting food, never going back, not recommended.

The service needs improvement. Nice atmosphere for late afternoon.

The waiter was very rude and wouldn't let us split the bill because there were several of us. He said very unkindly that it was too much work for him and even snapped at us after we paid, "Wasn't that easy." So, unfortunately, not good. Also, the toilet costs €1 for guests as well.

We sat down late at night for a quick drink. I can't say anything about their food as I didn't try it, but there are heaters outside, so it's possible to sit comfortably even on cold days. The interior is also nicely decorated. Overall, I can say it's a pleasant place. However, you have to pay to use the restroom even if you just sit inside. That was a bit strange.

Giving it a 1 star hoping that the business owner will step in. Was dining on 19th Apr 2026. Step in at 9.20pm. Had purchased 3 tickets for Wine and Dine tickets which will entitle us to enter Escape Amsterdam after dinner. Staff was courteous and welcoming. Took our order and made us feel very comfortable. We ordered some starters and mains. We were served 2 mushroom soups and 1 mushroom ragout. I HAVE NEVER TASTED MUSHROOM SOUP THAT IS SO SALTY. Every mouthful was like literally consuming salt itself. Of course I informed the server politely, he brought it back to the kitchen and 2 minutes later he was back with the same 2 bowls. Reason given, “Chefs says he can’t redo it. This is how they serve their mushroom soups.” I was shocked. Never did I expect such a response from a lazy chef. If you can’t redo it. Change it to something else. But no, you insist of robbing me. Took my money and force me to consume something that equal my salt intake for a whole month. I run a restaurant as well. I know when a bowl of soup is too salty. Because even the pepper sauce that came with my chicken didn’t taste as salty. This could be a one time thing. But the response from the chef is rubbish. Everything else that came to the table was acceptable. Just not the soup. I took photos of the soup remain. I still tried to drink a bit more but my daughter’s bowl was literally untouched. Soup aside, I think the staffs serving us were great. The rest of the dishes served was acceptable. Only the mushroom soup was not for human consumption. If it’s normal for Dutch to consume such salty mushroom soup. I think the kidney failure in your country will be at a record world high.

Great! 👍 Good value for money, it was perfectly fine. Very attentive, friendly, helpful, and courteous staff. 😉 We'd gladly come back. Overall, we were very satisfied. Everything was clean. 👍 Quiet area! Great location to relax. Awesome!

Fine for a beer with colleagues, a bit pricey, but what do you expect in the center of Amsterdam.

Wonderful service. We had a large group and our server was so kind, patient and our delicious cocktails and food came out promptly.

In Amsterdam for a few days with my sisters. We stopped by at 6pm (all 6 of us!) next thing you know it’s 9pm. The drinks and food was great but the service by Roan was wonderful. He allowed us to split the check and helped us 1 by 1 to settle up. If you are in Amsterdam you should go here!!

It took too long to get your beer; if you want to pay, you have to wait half an hour. It's too slow. Management, do something about it!

Terrible service, got our drinks order wrong, then forgot our meal order. Avoid it and go somewhere that actually cares about the service they provide and thier customers.

The waiter didn't look at you for a moment, the service was slow, and he wasn't very nice.

Sanna was awesome! -Pedro and friends

We ordered bread with chicken thigh teriyaki, which was very generously filled, and nicely tasty. The food could have been slightly warmer (but was warm!), but the drinks were served at the perfect drinking temperature (and with a nice cookie :) ), which was appreciated. The building is very spacious, nicely decorated, and plays nice non-intrusive background music.

Very pleasant place with excellent service. Highly recommended in Amsterdam

Lovely heated terrace, good food and what stood out most: very neat and attentive service.

We ate here with American Express and what a disappointment. The food is exceptionally mediocre, and the staff is so junior that it seems like they're all new to the restaurant and have no idea what they're doing. It's a typical tourist spot and definitely not recommended for a pleasant evening out.

Good vegetarian hamburger and service when not busy

Nice place, great staff, good food and reasonable prices first time here for dinner and had a recommended plate with a nice wine

The meal was free but tasteless… a €17 hamburger without even fries 🤯🤯 Avoid it

Heck's Amsterdam is more than just a restaurant: it's an experience that combines taste, atmosphere, and memory, a place where time seems to slow down to make room for the authentic pleasure of conviviality. Crossing the threshold of Heck's means entering a space that communicates with the city, absorbing its cosmopolitan energy and exuding it in the form of discreet elegance and human warmth. The atmosphere is one of the first things that strikes you. The interiors, meticulously crafted without ever being overbearing, convey a sense of rare balance: sophisticated yet welcoming, refined yet never cold. Soft lighting accompanies conversation, the materials tell a story of attention to detail and taste, while the pace of the restaurant invites you to take your time, to enjoy the wait as much as the dish that arrives. The kitchen is the beating heart of Heck's. Here, every dish seems thoughtful, never improvised. The flavors are distinct, recognizable, yet always surprising thanks to harmonious combinations and a clear focus on the quality of the ingredients. Each dish expresses a vision: not a simple exercise in style, but a dialogue between tradition and contemporary sensibility. The textures, the aromas, the presentation: everything contributes to creating a complete sensory experience, engaging without overwhelming. The service deserves special mention. Attentive, professional, but above all human. The staff manages to maintain that delicate balance between presence and discretion, making guests feel welcomed and respected. You never feel like you're "one of many," but rather part of a unique moment, crafted with kindness and expertise. Heck's Amsterdam is the ideal place for an intimate dinner or a convivial gathering, to celebrate a special occasion, or simply to indulge in a quality break in the heart of the city. It's one of those places that doesn't seek to impress at all costs, but rather leaves a mark precisely through their consistency, through their ability to offer an authentic and memorable experience. In a vibrant city brimming with options, Heck's stands out for its clear and recognizable identity. Leaving the venue leaves a pleasant feeling: that of having experienced something fulfilling, thoughtful, and sincere. And it's precisely this feeling that invites you, without any promises, to return.

Spacious, relaxed, tasty sandwiches, fast and friendly service

I am really not happy with the experience. Despite the service being quick and attentive, I was utterly disappointed with the fact that they make you pay to go to the toilet in this bar even after ordering your drinks. There is a very rude woman in front of the toilets that asks you to pay, this is ridiculous and I have never seen anything like this. We told them that we consumed in the bar and she replied that you need to spend more than 700 euros to go to the toilet for free. So disgusting, I will never go back.

Excellent drinks and staff for group booking

burgers are served overcooked and without fries. Do not ask for water, the waiter will give you a 25cl bottle for 4,40 € ! 18 euros for 1 L of water ?! You will end up paying 20 euros for an overcooked burger WITHOUT fried ans a GLASS of water.

The dinner was fantastic and we would love to come back.

We had a delicious meal in a trendy setting! The music could have been a bit quieter.

Really not good and yet very expensive...! I don't recommend it at all.

We ate here through AMEX, and it was the best of all our AMEX meals. We had beef tataki and burrata as a starter, both delicious. For the main course, we had the flat iron steak with red wine sauce, which was incredibly flavorful! I give this dinner an 8.5/10. The service was also excellent! I would definitely recommend it.

Delicious food and friendly staff. Definitely recommended for those looking for a bite to eat in the city, but not too crowded!

Good food, very poor service. A typical tourist restaurant.

We had one of the most amazing dinners tonight! Fantastic service, great cocktails and food as well as the relaxing atmosphere on a Sunday evening! We had the dine&dance option and really enjoyed it! Will definitely come back !

Very kind and helpful celebrating a birthday

The food was fantastic! Highly recommended. The atmosphere and service were simply excellent. The cappuccino was a bit disappointing, a "weak coffee" with little kick.

Scape disco dinner and dancing. Good food on Saturday night. Very good service Very good dinner Everything was 10/10

Great location (nice terrace), nice staff but poor food. Even simple things like nachos or BLT weren't good. Maybe more a place to get a drink than a full meal.

Way too expensive for way too little food

The place is fine, the food is good, but the service is lacking a lot, they take a long time to take your order, I only thought I saw one waiter for the whole place and the one who seems to be the manager called him over to ask for a coke and he saw me and turned away, then I said to him again and he turned away again, until I got up and asked him if there was someone who could serve us and the only thing he told me was to relax. In the end we wanted to pay the bill with 2 cards to split the bill and they told us that you can only pay with one card for the entire bill.

We had to wait 20 minutes for someone to come over and ask us what we wanted to drink. It was 23.45 p.m. and there weren't many people in the cafe. So we didn't order anything. Very disappointed, never again!

A pleasant terrace where you can enjoy the local apple pie accompanied by a good glass of wine, all in the sunshine. The street is very busy, making it a lovely, lively terrace. Fast service and reasonable prices.

Great wine and fries, nice staff, cozy couches

I absolutely do not recommend this place!!!! I received very poor service from a very unpleasant server! He doesn't accept charging tourists who come to discover the bar for their addiction in installments, but he accepts it without hesitation for others!!! I am very disappointed with the image he has given of himself and the city! Let's not even talk about the exorbitant prices! Also, he cleared the table without even asking if we were finished and made us pay the bill before we could order anything else! From a business point of view, this isn't very smart, because we ate elsewhere, and he's therefore making a loss for his restaurant!! He asks people to speak more quietly when there was no one there (next to the people who were talking!!)

Very unpleasant server who refuses to let us pay separately even though he lets another table do it. Very bad cocktail too, tasteless.

We ate in this restaurant twice on our stay in Amsterdam. The first time was quite pleasant but our second visit was completely different, food was served very messy and I ordered chicken for my 12 yr old daughter and when we received it it looked presentable but when my daughter tried to eat it it was hard and grey and mostly batter. I told the server and when I went to pay he charged me for it which I did nt want to pay but he more or less told me "well that's the way everyone eats it here" which I found very rude. It was not edible and we only cut two pieces with a knife to check it and it was un edible. Very disappointing Hecks.!!!!

Very disappointed with the service. Ordered a bitter lemon and a bacardi breezer and provided the wrong drinks. Ordered the bacon burger and a blt. Bacon burger had no bacon, and they brought out the wrong sandwich twice. The sandwich when it was finally was stone cold and bland. Was meant to be less than 50 euro and they brought a bill of 60+ euro. They added extra food and drinks to the bill so I had to get them to remove it. Tourist trap with bad practices and below average food. Would never suggest to go here or recommend to friends or family.

Had a nice lunch, friendly staff!

Price quality good, atmosphere good, service ok

Nice place to sit and eat as long as you don't want flavor...

Their passionfruit mojito is top tier 10/10

Very unfriendly staff and paying for the toilet is ridiculous. When the neighbors are there it is free as it should be. Hospitality sucks here. Prices are crazy high

An Apérol Spritz without bubbles, drowned in Badoit… It looked like a post-apocalypse aperitif. Avocado toast? Soft bread, not toasted, with three slices of avocado fighting a duel — all billed like a palace brunch. The famous “local specialty” croquettes? I have had more inspired frozen foods. And the addition of 70€? The icing on the scam cake. In short, a culinary experience… to quickly forget. An Aperol Spritz without bubbles, drowned in sparkling water… felt like a post-apocalyptic cocktail. The avocado toast? Limp bread, not even toasted, with three sad slices of avocado — priced like a five-star brunch. As for the so-called local specialty croquettes? I’ve had more exciting frozen snacks. And the €70 bill? The cherry on top of this culinary scam. In short, a dining experience… best forgotten.

Their desserts are really nice. An animal loving business.

The taste was okay, but the portions were small and the prices were quite high

Always a fun chic bar / restaurant with delicious cocktails and food - team are super friendly - always packed especially on sunny days

Well located, beautiful terrace and very quiet even though opposite the tram. On the other hand, the price of cocktails… 15€ on average… it’s cheaper in Paris

Bad operation. My order was forgotten even though the waitress had noted it down and repeated it. It also took too long for my drink to be on the table. The food was average.

Charcuterie board is highly recommended. Nice and long sun on the terrace. Nice decor. Prices not too crazy but for cocktails I would say they are a bit on the high side.

I celebrated my birthday there with +10 people and the service was great, always attentive to our table and helped us sort the bill out. I recommend!

Friendly staff, tasty food. Little crowdy but it supose to be like that in the city center. If you are near by, step insite:-). You will not regret it

Quick correction of incorrect bill on terrace On Thursday 27 March, lovely in the sun on the terrace of Heck"s Amsterdam on Rembrandtplein, ordered 2 drinks. It went a bit messy with the wrong drink at first and when we asked for the bill we reported this, the bill was checked inside and then we were told that the bill was correct. Pinned trusting that the amount was correct. When we got home, it turned out that there was a drink of € 6 too much. We reported this and after it was checked, immediate action was taken and the amount of € 6 was refunded to our account. Great that this was resolved so quickly. André and Annelies, Almere

Liquor 43 was diluted with water, a watery 43. You pay almost 7 euros for it.

Great place to have break from walking around. Sandwich with Mozzarella was really good and absolutely fair priced. We also had nachos, their were good also. Thank you for your friendly Service.

Good Service from the girl with brown hair, give her a raise, without her the place will fall apart.

Good fries and great drinks. Service a bit slow and hard to get their attention

Super friendly service and delicious food. Super tasty truffle mayo too! Pleasant music. I went out happy.

Nice food in a busy restaurant. We went to eat there as it was nearby to our hotel and we really enjoyed the food. I ordered the Chicken Schnitzel and it was huge! With fries on the side. My mum ordered the Steak with sweet potato fries. We both enjoyed our meals. It was a little on the pricey side, but the way the menu works is that the fries etc are sides to the main part of the dish, not included.

Richard, Kevin and Nick what great service! Delicious food, good high wine and different service than most places in Amsterdam, fantastic evening!

Richard Kevin and Nick are top waiters and made our high wine a top evening with great service, what a top tent

Heck's Amsterdam is a nice restaurant that definitely has potential, but isn't entirely convincing. The atmosphere is pleasant, with modern interiors and friendly service, although it seemed a bit inattentive. The selection of food was very limited at the time of our visit. The food is good but not exceptional - the dishes are attractive but offer little surprise or creative touches. The portions are okay, but the price seems a bit high compared to the quality. Cocktails and alcoholic drinks are very expensive in my opinion.

Have a drink and eat something small, price/quality okay.

Had a beer here with some fries Fries were tasty But the service here is not number 1 Very rude gentleman Must pay everything at once While I requested payment separately How to summarize everything Just rubbish

The staff came to greet us 15 minutes after our arrival, and it was only after about ten attempts on our part to attract their attention. We ordered 3 hot chocolate and 3 pancakes served without cutlery. When the waiter took our order he seemed very haughty and dismissive. I strongly advise against this cafe, the prices are excessive and the staff are disrespectful.

14€ per cocktail which were mediocre. poor snack options and when we had to use the toilet we saw that it cost €1. When I asked about this, it was pointed out to me that this is always the case at “neat” places. talk about pretentious. the host and staff have no social skills.

Had an unexpectedly pleasant Friday evening. Really delicious and good food, nice and friendly staff and quick service despite it being busy. We will definitely go back again.

The best Espresso Martini in Amsterdam !!! Very tasty food !!! ❌❌❌

The food as well as the waiter service is average, nothing splendid. For the cost, they would improve the taste of their food.

Amazing cafe in Remprant Square with special semiotics inside.

Rude staff. Asking for money for a dirty toilet and as soon as you have paid the bill, immediately insisting that you leave. A friend of mine's cigarettes were suddenly lost, while they were still on the table a minute before. Criminal personnel.

Amazing place for nightout with friends

Terrible service, rude staff. Food tastes old. Gross.

Great place on Rembrant plain....don't miss to visit it if you are in Amsterdam....My recommendation to everyone...young and old ....!!!

Very tasty and super large Chicken Schnitsel

Not good, crazy small portions for a 14 euro smoke salmon dish, I think there are less then 30g of salmon in the whole plate, which is ultra crazy.

Seemed like a cool spot so we sat down for a drink. It was later in the evening and the kitchen was closed so we ordered a bottle of wine. After waiting for 30 minutes and even getting the attention of the server, we decided to leave... 30+ minutes to bring a bottle of wine..? No thanks

No one, we were served a sole for 12€50 the size of a pack of 20 cigarettes, seriously, where are we? the salad with 2 anchovies fighting a duel and without forgetting the waiters seeming to say “eat, pay and get out” The only good thing was the music was at least a bit nice To run away from guys you might as well go to McDonald's really

We had a “mixed platter” where the chicken was undercooked. I mentioned this to the waiter and the waiter told us that it was not possible that the chicken could not have been cooked instead of simply apologizing. We didn't need another “mixed platter” but it was all about the principle.

Very bad service, my order came wrong and they ignore me!