Hacienda in Wijk 06 Biddinghuizen

I agree with the other reviews. We also stood in line for an hour and 20 minutes for three fries. That's longer than the wait time for a crowded roller coaster. Antisocial and outrageous. 15-year-olds who don't know how to run a cafeteria; understandable, you need a supervisor for that. There certainly wasn't one in sight during our visit. Result: customers walking out, aggressive behavior towards the staff because of the long wait and inhospitable behavior, and food service staff behind the counter, with about 25 people ahead of us, another hour and 20 minutes for three fries (which turned out to have no salt). I certainly won't be coming back.

On a relatively busy day, only three of the six registers were open, resulting in a very long wait before anyone could even order. Even if an order was placed, it took twice as long to be ready. The fries were cold and rock-hard, and the burger was on a bun that looked more like rusk than bread.

Have a fast food manager come by. Orders are ready and take just 10 minutes.

The wait was far too long (over an hour), the fries and burgers were dry, and there was no ketchup. Unfortunately, it was disappointing.

Have a fast food manager come by. Everything's ready, and they still spend three minutes trying to find one order. Come on, the line here on a quiet day is twice as long as at the roller coasters. Not outrageous, just pathetic. Furthermore, you paid €9.50 for the burger in the photo below. That's a bit of a rip-off... Paying a bit more at an amusement park is fine. But then you still have the choice to provide quality, because the costs are generally lower than at a roadside restaurant, where the quality is good and the price is lower.

For a quick bite or drink, Hacienda is definitely not an option. The coffee machine is slow, and the service is even slower.

Very expensive coca cola, the cash register broke, had to wait

Yes they sometimes say a feeding shack, welcome. Queue of 30 people, 2 cash registers open, 1 to 2 times out of order, and a wait of more than half an hour.

What an unbelievable shitty business, you stand in line longer for food than for the rides. Burger was burnt.

Employees can't do anything Chips cold Only bright spot is the chicken burger

half an hour in line to be told at the cash register that there are only chicken burgers....2 soft drinks ordered, 1 glass half full other filled to the brim. Not worth the money for 15 euros pp

Friendly and fast staff, but the food was pretty poor, with poor quality and quantity at a high price. It's the only time we've had a vegan burger cost an extra €1.25 for an already expensive menu.

Bad food and waited a very long time, the fries were not salted and the burger was burnt.

Stood in line for a long time, staff was doing nothing, burger was lukewarm, soda was fine

Understaffed, very slow service 😤

50 minutes for a dry burger, great

Failed autist tent because the food is junk, fries cold, burger dirty and without cheese antisocial staff she was also aggressive towards me toilet was fine

We had to wait over an hour for our food. At a quick service... The employees, especially the one in our line, are extremely slow. She went for each portion individually, even when we ordered 5x ketchup in front of us, she picked up each packet individually. When it came to drinks, we observed several times that she had to run back to look at the receipt again. Even with two Cokes, she forgot what she wanted to get on the way to the drinks machine. I wouldn't come here again. The wait time for food was twice as long as for the big roller coasters. And that's really just through the output. Because there were always enough burgers and stuff in the display.

A big disappointment, ice cold fries (had been there for an hour I think) and the burger was also mediocre - for these bizarre prices you can expect a bit of quality, but that is hard to find

My friend ordered a burrito and there was only one bean in it. Her stomach did not like it… It was also expensive and just overall bad, do not order here

I've been scammed guys. I had a burrito and there was only one bean in it and my stomach was definitely not happy with me in the evening thanks to that burrito. Burrito=stomach problems Burrito is not burritoing

How slow they are here. The entire rows are full and 1 frying pan is on. To cry so badly.

Long line. Disinterested staff, not really efficient. Duration. €1.50 deposit??? Food quality is reasonable.

The food was OK, but unfortunately nothing special. Price performance not met.

The food was acceptable. Standard fast food fries and burgers. No salt by the way and pricey. Also quite few choices, not convenient for children. The service was not fast. An employee takes your order AND packs the food. This can be done better by ordering and picking up somewhere else. Another employee can then focus on collecting the orders. Better throughput, shorter lines. The menus were very unclear. All TV screens with multiple 'pages' that switch too quickly so that you had no time to read and then find another TV where you can continue reading. There are not many tables, and cleaning is not done properly, so we had to do that ourselves. Here also plastic cups for which you have to pay 1.50. You can hand it in, but you don't know how you will receive it, in credit or cash? If cups aren't empty, then there's no place to empty them, so just put liquids straight into the trash? Bad solution!

Poor quality food and LONG wait!

Restaurant that serves beef or chicken burgers and tacos.

We regret eating here. Hamburger tasteless, nuggets way too dry and the white limp wet stems without salt are supposed to represent fries.🤮 stomach ache within half an hour

Long queue and you don't get the food as advertised. Disappointment. You're better off eating somewhere else

During our visit to Walibi we had an extensive lunch here with a discount menu from Hacienda. Me and my friend were both really positively surprised. The burgers were of good quality (the chicken was fresh and crispy), the fries were hot and crispy, there was plenty of sauce and there were even individual bags of salt to add to the food. The restaurant itself was very clean and the employee at the cash register was extremely friendly and was also open to have a chat. This really enhanced our outing and if we came back again, we would definitely eat here again!

Terrible, slow staff, waited a long time, not fresh

The burrito is very small and not even that tasty. The menu said a large burrito and we got a small block. Kk dirty

Food is very expensive for what you get, the chicken nuggets taste like cardboard and the €7 burrito is super small compared to what is recommended. Dirty and not a full stomach

Really expensive and really low quality, all for a super long wait.

Expensive and little taste, no salt on the fries, and no salt provided. No cover provided either.

A tasty and beautiful restaurant, but we had some problems with wasps inside.

Not very busy, food was okay. Plenty of seating during our visit.

Terrible food. Tables not clean, cashier slower than a sloth. Absolutely chaotic management!

How are you underperforming? Here they know. Food is prepared slowly. It was a really quiet day, so you don't have to wait almost 15 minutes before you can place your order. For the idea: we could do the crazy river 3 times in a row, without getting out! If, after a long wait, you can order your food and pay properly, you will receive a cup well filled with ice and some coke, cold fries and a burger that looks nothing like the picture on the menu, see also the photo. When it is really busy, I have respect and I understand things, but someone with catering experience should take action here, because the people who were there today had not been properly trained.

You get very little for your price. I also tell everyone who goes to Walibi to go to WAB plaza. In my opinion this is not the place to get enough food.

I had to wait in line for over an hour for a burger and some fries. Unacceptable. The line stretched through half the restaurant, while one line was completely closed because there were no cash registers open there. Then at least divide the row. Then no excuses or discounts or anything like that. I will NEVER eat in Walibi again and I do not recommend it to ANYONE.

The food you order is cold. Fries are fried twice. The food is not worth the money. 10.95 for cold fries and burgers

-10 stars please. Maureen really didn't feel like it. In that respect she would rather be lazy than tired. No emotion and especially not a good employee who clearly does not take her work seriously. Price ratio is really bad!! If things go even slower there, you go back in time... I really don't understand why nothing is being done about this and the "lazy" employees are being kicked out! Sandwiches are made in advance and are therefore lying behind the counter all day waiting for someone to adopt them... But be warned... They are thin and incredibly soggy... Sandwiches are so dry that the ducks run away...

Unsanitary and overpriced. The waiting time is far too long. The staff does not wear gloves in the kitchen. The cashier who wears no gloves, takes the money and is then required to take the food from the kitchen and place it on the trays (an extremely unsanitary business practice.) the food was sub-par. Nothing I couldn’t find at McDonalds for half the price. Will not return.

Staff eating chips from the tray whilst serving and also drinking soft drinks from the machine. Very poor hygiene practices! All with no smiles. Very bad experience

In short: 0 stars are too many Too long a wait and inedible food, what are your chefs by profession?

It really is a shitty restaurant. The employees don't do anything. If you leave after 1 o'clock!!!! Finally you get food it's fine not bad but not good either.

the food is not tasty and for the money you pay it is actually a bit scandalous and then you also have a waiter who would rather not work than work and thinks he is ready halfway through the order xD

Sad and humiliating. The food was disgusting, the service was non-existent and it was incredibly expensive for what you get. I don't think the park owner knows what's happening here. You pay over 6 euros (and over 10 euros for a menu) for a burger, which is even worse than MacDonalds. Very professional dry roll in which you might find a fake piece of meat of 3 or 4 mm thick, 2 shreds of lettuce and 1 slice of soggy pickle. The sauce has been absorbed by the bun, which has now become a sponge. I really didn't enjoy the visit to Walibi Hacienda, I hope I never have to go here again. Sad.

Soooooooooo sloooow, one hour wait

Six people working, 2 were hanging out doing nothing, the four working take forever to prepare for the food, take them around 10 min at least to prepare for one guest unbelievable

Don't go. Took a very long time and it was not necessarily a busy day in Walibi. The service was incredibly slow and the burger looks nicer and bigger in the picture than in real life. Also the bun was dry :(

Least efficient restaurant in an amusement park than anything I've experienced in a long time. And then bad food after centuries of waiting. But hey, Walibi doesn't care, they do sell anyway....

Very bad staff. Cold fries and nuggets.

Chicken nuggets were very good.

Nasty food, the chicken burger was hollow inside and the sauce was dirty and the lettuce on it was not fresh. It was quiet when we were there but the staff was very slow.

Food was fine, but we waited an hour for our turn. scandalous

Eten was oké de sfeer beetje van een schuur snelheid van de bediening is zeker niet snel.

Erg druk, bijna 1 uur in de rij gestaan voor eten. Restaurant is niet geschikt voor zoveel mensen. Te weinig zitplaatsen. Personeel is niet zo snel, als je nou het personeel een taak geeft loopt het stuk beter denk ik. Eten is niet super maar kan er mee door. (wel vrij duur voor wat je ervoor krijgt) Het restaurant zelf niet echt netjes, niemand die rondloopt en het schoonmaakt. Ga je zitten dan moet je eerst de boel schoonmaken. Hoop toch echt dat Walibi hier iets gaat doen, zijn genoeg slechte reviews te lezen hier.

Gezellig voor een drankje. Wel lang wachten op milkshakes.

Food was ok but the wait was super long.

Double beef burger is lekker. Het lijkt redelijk op de big mac, maar hij is super klein. Voor zo'n kleine burger moest je 6 EURO en nog wat betalen. Het slaat nergens op. Als je bestelt hebt geeft de medewerker je eten direct, maar om te kunnen bestellen moet je wel veel in de rij staan.

Je m'attendais a pire mais au final plutôt potable. Certe ne vous attendez pas a de la grande gastronomie mais cela suffis à combler une petite faim. Mention special au toilette ou une surprise vous attend.

Prima eten, maar niet heel bijzonder. Je snackbar lokaal is waarschijnlijk beter en goedkoper, maar ja, je moet iets op een attractiepark wat hen concurrentie is op dit gebied

Het eten is matig, de wachtrijen zijn dramatisch. Gelukkig maken ze wel de tafeltjes schoon tussendoor.

Personeel langzaam, friet koud & de prijzen veel te duur voor de kwaliteit die je krijgt. Verkoop dan niks

Ziet er goed uit. Voor zover ik weet is er ook goeie hygiëne. Bezoekers moeten zich aan strikte corona regels houden, en in de wachtrij staan schotten tegen verspreiding.

Kleine hamburger, en patat dat niet helemaal goed was. En de prijs valt ook niet mee

Immer wieder gerne. Sehr freundliche Bedienung , einen Platz auf der Terrasse, super Essen. 🙂🙂🙂

Mooi duidelijk menu. Alleen de kipburger was vroeger beter.

Decent food, not cheap though but that's to be expected in a fun park like walibi, they do have a ben and jerrys bar where you can combine up to 3 different types of ice cream which is great for ben and jerry fans like me, plenty of seating inside and outside.

Vrij duur voor wat je krijgt. Patat ook erg zout!

Kipburger had letterlijk 1 klein tomaatje en een paar blaadjes sla. Bovendien een heel klein beetje saus in het midden en het was lauw. Niet aan te raden dus! Gewoon doorlopen naar een ander restaurant!