illy Caffè in Burgwallen-Nieuwe Zijde

Coffee is great but if I can make a recommendation, do not offer the tip fee after paying for coffee. The least amount on the payment is 20%, 25% and 30% even in America I don’t see this at a coffee shop.

Good coffee place near the station

Great coffee and amazing service. The barista was very friendly and served one by one at the counter, made the coffees, prepared the food and delivered it in person to each table.

Nice and friendy staff and the coffee was very good!

A great spot for coffee, just steps from Amsterdam Centraal Station. It has a pleasant atmosphere and a captivating view of the canal, along with the sights of the tourist boats passing by... 😍

The lady behind the counter wasn't really paying attention; first she completely forgot the cake, then brought one, forgot the second one, and then brought the first one again along with the second one.

A good place to have a coffee in Amsterdam; the waitresses are very friendly and provide excellent service.

Excellent coffee. The staff is very professional and friendly.

Great place to have coffee in Amsterdam, the teacup lamp is a highlight (very original) and the best part is the two very friendly waitresses.

Nice, relaxing place, and the coffee, considering we're not in Naples, was pretty decent overall.

Very delicious coffee and very friendly staff.

Excellent coffee and service. Great location!

I stopped by illy Caffè this morning for breakfast, and it was wonderful. The customer service was excellent, and the food was delicious. I ordered 2 cappuccino, 2 chocolate croissants, and a blueberry muffin. The coffee was perfect for me, and the bakery items were just as great. My mom and brother especially loved the croissants. I would definitely come back to this coffee shop if I visit Amsterdam again. Highly recommend!

Coffee is good but the staff is so kind and caring, I spilled the drink by accident😨 Vitor not only came to my rescue, he offered to make a new drink for me❤️ Top service 100%👍👍👍

The food is good, and takeout is the same price. The price is a bit high.

Bit expensive, but we come here often. The coffee is worth the price. We like cappuccino with oat milk, it’s 4.5 euro

I came to central Amsterdam for a canal boat tour and was looking to have a quick coffee and snack. illy cafe showed up in my search. Was super easy to find, I ordered coffee and a banana loaf. Both were super quick to get and were amazing! Was worth it.

Friendly staff. Clean toilet, good coffee😉

Good stop for Lunch or a drink.

We stopped by while waiting for our bus. The prices were very reasonable and the croissants were very fresh. The staff were friendly and the place was very clean.

I stopped because I'm Italian, I was looking for a good coffee and I saw the Illy sign, I couldn't help but go in. The place is very beautiful and super organized (the girl at the entrance was very kind and managed the whole room and the reservations very well). Excellent coffee (with a free dark chocolate which is a great treat for me and I really appreciated, super!) and also the brioche, I had a great time and I recommend anyone to stop here for a coffee and sit in this wonderful place. Compliments to the owners, highly recommended!!

Their coffee is fantastic, especially their espressos are excellent.

The best cappuccino in Amsterdam, and only for 4 euros!

Very good experience, very friendly service, special mention to Maria Jose

It was a cafe with delicious apple pie.

Dear Albanians and other espresso lovers who like to have proper espresso, this is the place for you. I haven’t really tasted anything else yet, but everything looks tasty and the staff is very friendly.

Desert and coffee were really delicious. The place its not too spacy tho, but other than that it was pretty nice.

Very tasty coffee and desserts. Friendly staff.

This famous franchise coffee shop overlooks Amsterdam Central Station. The cappuccino and banana bread are good. The latte macchiato is also good.

Cappuccino was nice! Vegan banana cake was okay too

Had to stop by and take a picture of the cool Alice in Wonderland cups. Lady was really nice.

Good coffee, good service, and a good location.

A nice place for everyone who loves coffee, highly recommend, the coffee tasty is fantastic, the workers were very nice

Foods are not so nice but coffee is good. Decoration is nice as well. Location is central but they are closing so early. Should visit in the morning

I came for BF here and selected the panini with Mozzarella and pisto it was tasty and black off. The service was fast and friendly and reasonable price. Only thing some pp were so loudly and the place is bit small.

Good place to have a coffee and the staff are very friendly.

The location is great, right in the center, opposite the train station. The staff are helpful.

Good coffee, friendly staff, clean restrooms, and a pleasant atmosphere—it's the nicest café around. Highly recommended. Price of a latte: €4.50.

Busy place. Great coffee. A broken, clogged sink in the ladies' restroom was repaired immediately! Fantastic service!

Great coffee! 🔝🔝🔝 Friendly staff👌🏻

The staff was amazing. So attentive and very kind. My husband accidentially spilled his drink and they have generously replaced it. That was class!

Great matcha. Great service. 👍

Crowded place but good coffee and croissants

From my personal experience, it's very good.

The coffee was nothing special, good for being outside of Italy, perhaps a little burnt. The cappuccino was top notch! The desserts were absolutely terrible because the apple pie was half raw and cold and they didn't want to reheat it, not to mention the cheesecake was a block of ice. As for the service, it could be improved; the girl forgot half of it. The place is nice and clean.

I always feel good when I sit here .. best coffee too

Rat $ hire more staff, it was just the guy doing everything. He served, charged for the coffee, and brought it to your table. Delicious and expensive.

By far my favourite coffee place in Amsterdam.

We dropped in simply for the restroom after the canal cruise but stayed for the coffee which was very good.

Small self-service café, sometimes served. Coffee and croissants are OK.

Central location, quite lively atmosphere

The black coffee was quite good, but unfortunately, it was quite small for about €4. It was also quite crowded and, consequently, noisy. All in all, it was okay, but it definitely wouldn't be my first choice if I had to pick a café.

We were there twice during our stay in Amsterdam, the best coffee

While exploring Amsterdam, we stopped by for a refreshing drink and coffee. Illy is already a successful brand. We stopped by here while waiting in line before our canal boat tour. The prices were reasonable, the staff was friendly, and the restrooms were clean.

Very friendly staff, great coffee, and innovative decor. The coffee cup lamp is a special highlight. ❤️

One of the best places for coffee with this amazing view. The guys there are very helpful and respectful. They also sell coffee beans from the same company, Illy, and the famous one is not known. Their prices are reasonable for the quality of their coffee.

The coffee I had was great, I recommend it

The best coffee i had in Amsterdam The staff were soooo helpful and welcoming

Great location only the coffee is not good

in the center of the city, the best cafe. wonderful ambient. bellissimo e bravissimi

Lovely cafe with tasty drinks and cakes, great atmosphere and comfy chairs. I intend to come back when I visit Amsterdam next.

Best coffee best stuff in here , and the manager from Italy-Davide is so professional and hospitality friendly here , strong recommend!

Very friendly service, nice to have a coffee and a croissant. Delicious coffee!

What a wonderful discovery! After more than two weeks, I was able to enjoy an excellent espresso. The food was excellent, and the service was excellent. Kudos to Davide for his kindness and professionalism, excellent!

Great service, accept dog (Golden Retriever) personal are very good and friendly

Beautiful and wonderful place to have a coffee

Fun lil cafe in a busy part of Amsterdam, lots of windows to watch the world go by if the weather turns while drinking a warm beverage.

Delicious croissant and the coffe as usual that only Illy know how to do

Excellent cappuccino and other espresso drinks. Nice upscale atmosphere. And a restroom! What more could you ask for.

I had a great experience at Illy in Dam Square! The coffee was top-quality – rich, smooth, and perfectly brewed. Prices were also very reasonable for the area. I even bought a pack of espresso for home for just €8.50. Highly recommended for both a quick coffee break and coffee lovers looking to bring some Illy magic home!

The coffee is very nice, the service is excellent, and the service providers are cooperative. I recommend trying it.

Great breakfast shop and cafe, the food and waiters are great!

The coffee is expensive. A cappuccino, which is no more than a double espresso, costs €5. It's not particularly cozy either, and the employees were rather irritable. The brownie was super sweet but delicious. But I could barely finish the whole piece because it was so rich.

For a good cup of coffee and breakfast

Cafetería muy decente, moderna, cómoda y con buen servicio. El café es excelente y comí un croissant de jamón y queso bastante decente.

everything is so good and i think that the best point of this cafe is the view of the centraal station. sitting outside and watching the environment is calming 🥰

Beautiful place, beautiful view. Illy coffees are like coffee.

Best customer service in town. The barista girl was super fast and very kind! Excellent croissants and cappuccino

The session is good, The coffee is good, 7/10

I had a good experience for my first time here, the coffee is very good, I ordered a cappuccino, the prices are Dutch and average, especially considering we are right in the central area in front of Amsterdam central station. The staff was very friendly and helpful I even got a second discounted coffee. For being in Amsterdam it is a great coffee. 5 stars deserved to all the staff and I will definitely be back🌟🌟🌟🌟🌟

The coffee is sweet and the man is good

Best coffee and breakfast ever! Special thanks to the blonde waitress that she worked today morning shift 👏👏

Very good coffee, exquisite espresso

Best coffee in town. Even if i have illy from other cafes, its not the same. The cafe is close to central station. The prices is a bit more compared to the other cafes like a small cappuccino would be 4.5 euro which you can get elsewhere at 3-3.5 euro. Its a self service. A bit surprising for me when there was a an option to pay tip 😅 There is also a tips jug. I am curious why this cafe is so much promoting paying tips while tipping is not so common in Amsterdam

Excellent coffee and a croissant with butter and marmalade served with an exquisite friendly smile by a very good staff.

I ordered a cappuccino and an americano. I was charged more than the actual amount and was also not provided a receipt. When I returned to inquire, the cashier claimed that I had selected the tip. However, I had simply tapped my card at the final screen without selecting any tip. The excess amount was eventually refunded in cash. But I find it concerning that a tip was added without my consent and no receipt was issued. This is not the level of transparency expected from an international brand.

The barista was very friendly. The drinks were delicious.

And excellent coffee and ideal breakfast for Latinos

Excellent coffee cream, very friendly staff.

Pricey but worth it. Great coffee and kind service and nice relaxed atmosphere.

Very good Italian cappuccino, they also make a latte, good croissants too, excellent service

Great food and friendly staff!!

Excellent coffee quality and service

Great coffee and cake. Will return when I next visit Amsterdam.

Good coffee, good cake. Even though there were a lot of customers and the young man in service was alone, everything still worked well. But it would be desirable if the owner would use a second person to help, because you had to wait until the previous customer was cleaned up.

Situado justo al otro lado del canal de la estación de tren. Desayunamos café y croissants aquí un par de veces y disfrutamos mucho de ellos.

Not very helpful staff I had questions about the cakes and the teas She had no idea what was in the cakes and no idea of what the teas were The staff should know what they are selling

Beautiful place with a super nice and polite team! They have great coffee and the pastries and sandwiches are delicious!!

Nice little cafe, super nice staff! Cafe and muffins very tasty!

Very nice and polite employees! Great coffee!