KFC in Wijk 07 Marsdijk

The place was quite dirty; the table wasn't clean, and there was trash everywhere. The food wasn't very fresh; I think it should have been thrown away and replaced if they'd followed KFC rules. The only positive was that we got a few extra tenders, but otherwise, I wouldn't go back. Most KFCs are cleaner, and I prefer fresher food.

The food was delicious, but we were cheated out of our recyclable cup. They didn't give us a refund and apologized. The others were also cheated out of it; they just wanted to make some extra money. Not nice.

Tastier than McDonald's but also way too expensive for what you get.

Headquarters; please do something about this sinking ship. It's a shame we have a KFC in Assen that's as bad as this one. The children's play area has been "temporarily" inaccessible for months. Messy, no table service. Same stains by the window for a month. The table is sticky, the toilet is dirty... put a good manager with a RM in charge.

Dirty place, no table service, mediocre food and way too expensive…

Very dirty, all the rubbish is still on the tables next to the rubbish bins, the rubbish bins are overflowing

The food was fine; could have been a bit warmer. The staff was very unfriendly and had cordoned off half the restaurant ‘because they were almost closing’ (it was 21:15 when we arrived; closing at 23:00). When ordering, we ordered take-away cups so we could take them with us in the car; we get reusable cups and comments if we take them (but we pay 0.15 per cup). Numbers for table service were not available; so a number was called out softly 3 times. Finally, the restaurant was dirty and three customers walked in with a dog…

Terrible bad. Terrible staff shouting through the restaurant. Cold food, burgers not complete. Dirty tables and it's not even busy. Staff prefers to take selfies. Than be friendly.

Find it very dirty and too. Few staff you could tell everywhere mess. We just went outside to eat

Milkshakes are fine, I avoid the rest

Dirty tables and an hour wait for a table: a tragedy.

Waited almost 60 minutes for my order

Had to change my review. I am waiting right now more than 30 minutes for my order. This is not normal and the people who work here are not working really fast. And they just don't care. People are waiting where. The date 29-06-2025 18:18 I hope in the future i can change my review

People don't feel like it anymore, we were standing in front of the window, nobody opened the window, how do they expect to make money?

After the last time we gave KFC one more chance… But on a Tuesday evening we went in here to have a bite to eat. What first stands out is the staff who are working with long faces, they clearly don’t feel like it and are mainly busy with each other. In addition, we had to go through the entire ‘restaurant’ to find a clean table, and there were 2 other tables occupied…. The trash cans were overflowing, the trash was in front of and next to it. Even our three-year-old daughter said, it’s really dirty here, isn’t it! We won’t be back.

Service level is disastrous here. This team lacks a good team leader who is present and makes sure everyone is on top of their work. The restaurant was downright dirty (and I come here often so I'm not talking about a one-time experience). Especially toilets and tables. During the last visit it was a mess both inside and outside at the seats (tables not cleaned etc). Too bad because if you do this well you can at least compete with the neighbors (ie the golden arch)

Those half-baked kounavvels here clean two hours in advance, so we are constantly being sent away from our seats. The order here is also never complete, the tables and benches are dirty and the staff belongs in an asylum

Long wait, prices are excluding packaging how else do you get the milkshake? Say the price is 15 euro cents more expensive

People behind the counter goofing off, laughing and getting 6 out of 7 items of my order wrong. Get it together, stop hiring children. At least have an adult manager. EDIT: it just keeps getting worse. I've never been here and had my order come back right the first time around.

Stupid girls just laugh at you, the one who takes the order doesn't understand Dutch

Every time I want to give KFC Assen another chance, because it is local, I am disappointed that they always forget to include something in my order. You are not getting cheaper, then I can at least expect my entire order. Still going to KFC Groningen then ;)

Food was good and staff where quick and helpful

Actually quite disgusting food.

Very slow, but really slow. And it wasn't even busy. Think too cozy in the kitchen. This was noticeable

Had dinner with the family. Were there around 5pm. All tables dirty, not cleaned either. The bins so full that there was rubbish everywhere, on the floor, in the planters. Visibly grumpy staff. Cold fries, lukewarm burger. Chicken ok. Children's play corner closed.

Would recommend that a general manager takes a look. It isn't cheap and yet the whole restaurant is a joke. We came in at a very quiet time, 5 tickets total (Drive-Thru and regular orders combined). Our order took 20 minutes to be finished and yet it looked like it was thrown together in 2. Fries undersalted and soggy, the burgers barely having salad and sauce. Trashcan overflowing. Desks not wiped down. And a child/teen (?) walking behind the counter to fiddle with the screens while actively talking to others - also not in KFC uniform. The employees said nothing. I understand that HORECA is a soul-sucking industry. But people are paying for a service. Just a little care would mean a lot.

This is one of the best KFC branches I have visited in the Netherlands. The quality of the food is much better than many other branches, and it is well cooked and less greasy. They could be better about table cleaning.

What a breath of fresh air at this KFC compared to KFC Hengelo, staff is polite and tidy, tables, floor and toilet were clean on sight, food was hot..., why 4 stars then? The moment you grab the chair to sit down, the chair sticks to your fingers, so wash your hands again. Opening hours are somewhat limited, but that will be adjusted to the location. An affordable alternative to the very overpriced McDonalds restaurants. Saturday afternoon 13:30.

A bit of a shame, it wasn't busy and then for a handful of customers that were there, the orders weren't prepared properly. In 15 minutes 4 customers returned to have their order corrected. (1 customer even came back for the 3rd time for 1 order!!) We also had to go back inside to have our takeaway corrected. (And then later find out that the special was still wrong) Upd. After contacting customer service, received a KFC friends pass for 1 year. That was nice.

Long very long wait 42 minutes waiting for 1x fries 3 pieces of chicken fingers and 1 chicken sandwich and it wasn't even full what a bad KFC it is definitely the worst in the Netherlands and beyond 😥😬🤷🏻‍♂️😡

What a dirty business, no service and feet stick to the floor and to the tables

Really bizarre how cancer bad this kfc is, everything is really bizarre dirty, now waiting 45 minutes for my order on saturday night. There are really 3 men working. Sws every time I come here they screw something up, or cold food, or it takes ages, or I don't get the right order, cancer store.

Reported to NVWA. Hope they take the complaint more seriously than KFC. This KFC franchise needs a new entrepreneur. (And staff)

Took ages to get our food. Staff act like they are working but do nothing. Better go somewhere else if you want to save time.

Bad service took a long time before we got our food. This can no longer be called fast food

One of the better kfc I've been to. Good food and friendly staff

Food was not warm. Restaurant was filthy food leftovers everywhere on tables and on the floor. Linen bins were full of linen bags were in front of the counter. Was not a good experience

Tables dirty, floor dirty, garbage bags full. There were also garbage bags full at the cash register. Food lukewarm.

Waited a long time for our food and it was also cold. Went back with it and was not spoken to kindly. I got new food by grace but this was also cold. Dirty tables and floor, trash cans overflowing ... My 2nd negative experience at KFC, I'm calling it a day now.

Deposit for a cup that I cannot return :(

For lack of anything better, we ate something. Way too expensive for what you get

Waiting 25 minutes for the food...could be better. Is there no manager?

KfC Assen...Waiting half an hour for order, part of order was cold again... dirty mess on the tables and the ground is just sticky from the dirt...

Very long waiting time. Sandwich had very little chicken in it, a thin strip.

I will never come here again! After waiting 1 hour I asked for my money back. Maybe KFC should invest in better staff.

Excellent food but unfortunately poor service, they could not provide the food because they do not process internet orders. There you are with your app order, very annoying, I could perhaps ask for my money back via email. Very bad.

Today was King's Day and we thought let's give the KFC another chance after every misery... *There were far too few staff. *The drive was closed (very strange) *There was no clean table to be found.. *Kids room closed off (which is already a mockery). *the windows to the outside are just gross. *the toilet room is too dirty for words (nice music). *Waited 55 minutes for food. * Charged a 1 euro cup deposit and received a disposable cup that you could not return. *no staff who are concerned or even attempt to clear tables or sweep through the place. *several order screens did not work. Go on, go on... I wonder if anything is ever done about the criticism??? This is the way to ruin a restaurant with such staff and no management. Very unfortunate!

It's KCF what more can I say?! The quality is always same worldwide

Judging from the reviews, there is a lot wrong with this branch. Had to wait more than 30 minutes the day before yesterday while two other tables were occupied and the drive was empty. The parking lot was a mess of garbage, the staff stood in a large group in front of the counter chatting. Once the food arrived it was lukewarm at most. Not worth repeating.

Lousy service today. 60 people inside had been waiting for more than an hour while the drive through received all the attention of the employees. According to him, the manager was not “allowed” to decide for himself whether to help the people inside. We and others with us just asked for our money back and left. So for the time being you don't have to expect to get food here.

Had to wait 30+ minutes. Wasn't busy.

Lack of qualified personnel. No insight at all into running a restaurant. People inside the restaurant waited more than an hour for their orders, while drive-thru customers were served within 10 minutes. Like other people, we asked for our money back and went to McDonalds where we had our food within 5 minutes. So it can be done that way!

Had dinner here tonight. Even though it was busy, we had to wait a long time for our food and the order was not correct. Some items weren't even there at all... There is no cleaning and no one wipes the tables. Staff is cheerful.

Very very big disappointment. All the tables and floors are filthy. First you have to look for the cleanest place to sit and you still have to clean your table yourself because the staff doesn't have time for it. We had to wait 62 minutes for our food, this is really unacceptable. While the drive was served within 10 minutes. We had several children with us and luckily we still had food in our bags. The staff was very unfriendly and didn't seem to care at all. No apologies for the long wait and not even bon appetit. It was that our friends had already received food, but otherwise we would have walked away. During the time we were there, 7 people around us had already asked for their money back and went to the McDonald's next door.

Unfortunately I cannot give a 0 star review, we waited an hour for our order yesterday. Once the order arrived, part of our order was missing. What a bad tent!

It's been way too long never coming here again

Long waiting times, full garbage bins. Mess 22-3-2025 7:00 PM quiet inside

KFC used to be great, but in the last 2 years it has really deteriorated. Today, after waiting half an hour, I asked how long it would take, but it was still far from our turn. Not quite the idea of ​​fast food as far as I'm concerned. The money was returned promptly.

KFC was always a go-to, but the quality decreased significantly per visit in Assen. Chaggie staff, dirty tables, burger with more sauce than burger. If you say that all the tables are dirty and if they want to clean yours, you get: we are going to close soon and we will clean the tables. Made it clear that I do not agree with this and that they will clean the table. With grumbling it is finally over. I also avoided the toilet… damn it man. I strongly recommend that you check with the managers about the situation and the atmosphere, whether your staff understands what customer-friendly means. Considering the other reviews, we are clearly not the only ones who are annoyed by the downright filthy conditions.

Never experienced anything like this, we enter the place and everything is filthy. We ask the staff if our table can be cleaned and they say that they only do that after closing time???

The food was delicious, they were very friendly and arrived quickly. definitely recommended

The food was nice and hot and delivered within 2 minutes and all tables were sparkling clean👍

Waited a long time because chicken was gone

Pretty neat restaurant, no waste around the building, it is clean inside. Service is good but can sometimes take a little longer when it is busy. Price is excellent for quality. Lots of choice for food including vegetarian options

What a bad KFC. Ordered and had to wait over an hour, 1 order goes out in 8 minutes. There were still 20 orders for us and the staff is very slow.

They forgot 2 medium fries , almost all sauces were wrong , we had to wait for almost one hour . Not going there again.

Food is great, service is very poor, had to wait a long time and when you ask, you are told off. The tables were also dirty and there was a lot of rubbish on the floor. Later, when you get an ice cream at Mac's, you are greeted politely, tables are clean, floors are clean. What a difference

We have been going to KFC in Assen regularly for years, and although we have always had good experiences, our visit today was a huge disappointment. The restaurant was very dirty; most of the tables were not clean and there was food and drinks on the tables and the floor. We had to wait almost half an hour for our order, and when we finally got it, it was way too greasy and not of the quality we are used to. Given the good experiences of recent years, I give 3 stars, but if it stays that way, 1 star would actually be too much. Unfortunately, today's KFC is very different from, say, a year ago. The service and hygiene have deteriorated considerably. I hope they improve the quality and hygiene soon, because we always have good memories of this restaurant.

Today I felt like having KFC but got flashbacks of all the times that half of the order was forgotten, wet butter in the take-away bag, missing ingredients on burgers and wraps (even when extra ingredients have been paid for), forgotten fries at the drive, no whipped cream. On the ultimate ice cream (even when you ask, the manager doesn't do anything with it), no napkins at the drive several times. At McDonalds these things are a lot better. Sorry for the truth. But I don't feel like hassle for today. Update: I want to come by for the new lava wings, but I know it will fail anyway as all previous times have proven this. The reviews that are still being posted do not lie about the regrettable situation in which KFC Assen finds itself

Disgusting and cold food with many errors in orders.. This is not the KFC we know, unfortunately 🤮🤮🤮

Terrible, staff unfriendly, disinterested and not professional. Hygiene far below par, all the waste bins were overflowing and you couldn't get rid of your waste. The floor was super dirty and when you indicated to the staff that the trash cans were all overfull, they said yes, we will clean it up soon. The times are also not correct, I have been there an hour before closing and then you can't order anything anymore because they have already turned everything off..... The staff will also make you wait a long time even though there is almost nothing to do, they will happily wait half an hour for your order. Never again KFC Assen.

The food is always good, and I enjoyed the friendly, helpful staff. Definitely worth driving past McDonald's and going to KFC!

Thanks for the fast service today! After a visit to KFC it was perfect! The head was very beautiful and well molded. The service was excellent and we were helped quickly. Really a surprise, I'll be back!

The food was delicious, they were very friendly and it came super fast

The food and restaurant look good

Unfortunately, the experience in this KFC was not optimal. Upon entering I noticed that the floor was sticky, which questioned the hygiene. In addition, there was an unpleasant odor, which made the stay less pleasant. On the plus side, the food was served quickly, which I really appreciated. Hopefully more attention can be paid to the cleaning and general atmosphere to make it a more pleasant experience for customers.

Chicken is very good here, really enjoyed it

Top people at work and a pleasant atmosphere

Very helpful staff. They helped us a lot. Received free sauce as we didn't know which sauce was good. Food very tasty and crispy. Extremely hot food. Even when we got home it was still warm. Highly recommended!!!

Saturday lunchtime, deserted. Was greeted with: tell me... not very customer friendly. Dirty, walls and floors filthy. Order was placed without a single word. Burgers were almost cold and with way too much ketchup. Napkins were torn but still put in the bag. It's no wonder the place across the street is busier..

I deleted my first review as that was my first experience. Now 2 years later it is still not good. The first time, 32 hot wings were burned. I did receive a replacement product. The second time I wanted to order something, but the person who spoke to me was simply rude. I don't blame him, but the management who has to train him. I got some hot wings again in the week of Christmas, because I just like the taste and the spiciness. The next day I woke up with a bloated stomach and a bad feeling (this continued for a few days and I even went to the doctor a week later for this). I don't want to say it comes from KFC, but there's a good chance. I also posted this type of message KFC Netherlands on TikTok, but it has been removed. I'm not a whiner, but if something isn't good or I get ''censorship'', I quickly get over it. Take advantage of my experience and I am not the only one about KFC Assen.

Bah bah bah. Dirty store, filthy toilets! The whole store smelled like a toilet. Bah bah bah. Food was really not tasty either. Staff really didn't feel like it... Stoic looks.... When I told about my experience in a nearby store, I was told that no one from the industrial estate there ever goes to this KFC because of the bad food...

Fast service, customer friendly and the food was delicious!

the family burger deal is a great deal! Had dinner at KFC tonight and it was great, just like always!

Chicken was tough, fries fresh but unsalted. Served without straws and napkins. The whole place also looked very dirty, every table had leftovers of food, and the toilet was extremely dirty.

There you will see the tastiest food

Chicken always delicious at KFC Assen 👍😋

Nice atmosphere, the manager helped us well

Friendly workers and amazing food

Such a lovely place there manager fast friend she service the best

Food was ready quickly and was hot

Nice Food good service Friendly worker

If you want to order a chocolate milkshake, bring your own ice cream and chocolate in advance... to flavor the chocolate milkshake People who work there are apparently not well rewarded.....this also explains the poor service.....let alone that there is any money left over for managers. Update Days later and a message from the KFC owner .... what I described has now happened 3 times ..... how incredibly stupid of us to be fooled again ..... but maybe to give it a chance give ....also often a long wait....if the KFC had been good from the opening......you would have been just as busy as the MCDONALD'S.....so a sum of a lot that was not good is with you....results are few customers, so also fewer staff who are not or hardly capable.....many customers, more money for better staff, better staff, more customers.

Delicious food and nice employees

You can't be there in the evening... Dirty greasy floor, tables not clean, staff speak half foreign when you try to order when they even come because you often have to wait a few minutes before someone comes to you. and because of the drive thru I always get the wrong order

You always receive something different than what you ordered😒

The fries were lukewarm, corn on the cob was cold, chicken was mediocre, half of the restaurant closed and they don't know table service

nice people, food delivered quickly. and tasty

The food here is always delicious, the service is great!

I come here regularly and the food is always fresh and very tasty! Staff are always friendly and helpful