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3,4

Gebaseerd op 3.638 reviews gevonden in 1 websites

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Nº 940 op 1108 op Utrecht

Nº 41 van 50 Snackbar op Utrecht

Score
MeningenOpmerkingGoogle3.6383.4

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First time here. Fresh, crispy and elicious !!

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Demet Özer . 2026-01-15

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It was really bad, the fries were cold and limp, then the wrap was unpacked and was just tough and rock hard and the staff just said, "Hey, that's a real shame."

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Djaivy Wber . 2026-01-11

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Simply, it's literally too sad for words. After 100 years, I finally convinced them to try it again. After the last time, I thought, let's just give it a try. Food? Cold; there's absolutely no logic in the management here. Not only was our food cold, but our neighbors were also in the same situation. Cold food and a tough wrap, which the staff said was normal. 🤣🤣 Well, she said, there was nothing wrong with the sole of her shoe. We returned the food and were told it would be warmed up. The photos speak for themselves. Just the same burgers reheated and flattened in a sandwich maker. 🤣🤣🤣🤣 @kfc take action at this location; I think it's honestly the worst in the Netherlands. I would stay far away from this place.

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Rachid Ferdaoussi . 2026-01-11

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Super good deals, super tasty chicken and ready really quickly

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Slime family Family . 2026-01-05

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Friendly staff and the food is great

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TS_ APriem . 2026-01-05

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Cold food twice. Even after reporting two cold burgers, we received new ones, but they were also cold.

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KozarAtWork . 2026-01-04

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Our order is wrong and cold every time and today we ordered hot wings but we got tender

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Cenap Ozen . 2026-01-03

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Super satisfied! Everything was perfectly arranged, and the service was excellent. Friendly, professional, and clear, with a strong focus on quality. Absolutely recommended—I'll definitely be back!

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je boy . 2026-01-03

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The food is always cold. The chicken is of very poor quality. It feels like it's been in the freezer for three months. The staff are very grumpy.

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Maihan Nijat . 2026-01-02

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Joey is the best manager working there put him in the spotlight

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Faith-lynn Jankovic . 2025-12-31

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Best experience of my life the food was fresh the team that was there on 30-12 was very busy the restaurant was packed and I didn't have to wait longer than 5 minutes

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Sabine Fleijsman . 2025-12-31

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There was a manager, his name was Joey and he helped me a lot, he really deserves a great appreciation, he managed the team so well and it went super fast, I was there on 30-12 around 6:00 PM

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Faith-lynn Jankovic . 2025-12-31

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Top KfC, top service, top food and looks clean.

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Eros Struijk . 2025-12-30

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Very excellent service from Joey!

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VenturedNL . 2025-12-30

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Very friendly people, good service, and good food. We got an ice cream to keep us waiting.

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Quelly van der Made . 2025-12-30

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LEARN QUALITY WORKERS BEHIND THE KITCHEN. THE CHEESE WAS NOT MELTED AND ONLY A SMALL PIECE OF CHICKEN ON MY BURGER. I WAS GOING TO FILE A COMPLAINT. I DEFINITELY HAVE PROOF THAT WAS SENT TO THEM!

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Mustafa Kural . 2025-12-26

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I ordered via the app for pickup. The app indicated it was ready. I went inside, and it wasn't ready yet. They were putting sandwiches or wings in the bag. It took a really long time for them to top it all off. Meanwhile, the other items in the bag were probably already getting cold. It wasn't busy at all. One woman came to order something. Nothing else. In total, I waited 10 minutes for them to top it all off. Once I got home, the large chicken pieces were completely soggy and had a really nasty, old, bitter taste. The dough/coating smelled terrible. And it wasn't crispy. Straight in the trash. The wings weren't crispy at all, and the dough was soft too. I've never experienced this before when ordering takeout and eating at home. I don't think I'll be coming back here for a while. The service is subpar. The friendliness is lacking, and there's actually too much aloofness. You don't even get a "bye," but here's your order and it's ready. I find it so strange that if food has been sitting in the bag on the counter for so long, they don't automatically replace it. Something's not right here. It's a real shame, it used to be good here. It could be a random day. But food that tastes old or like nasty, bitter dough is really not okay!

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Shar CKS . 2025-12-24

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Chicken is good as usual, toilets too filthy to risk putting your shoes on... Just looking at the floor and toilets is enough to give you scabies.

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M R. . 2025-12-23

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Always dirty and disorganised. Personel demotivated. Weird feeling when going to this place. A couple of years ago was better. Not sure what is going on lately

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Claudia P. . 2025-12-20

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Worst KFC i ever ate. Reheated food, and dry.

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Tamás Kató . 2025-12-20

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Very happy the happy meal gifts are back..(yes they sold me happy meals without the gifts in the past) also happy they bring food upstairs for you again (unless this is only a Saturday thing) ofc sad the kids playground is closed again

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tico den Ouden . 2025-12-20

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A very bad experience at KFC. After dinner, I finished my drink, and only when it was almost empty did I realize how incredibly dirty the recyclable cup I'd been given was. There were clearly dirty residues in it, and it didn't look clean at all. I literally gagged and nearly threw up. Truly awful. This is not only disgusting, but also downright unsanitary and unacceptable for a restaurant. You expect clean cups at the very least, especially if you're eating and drinking there. This ruined my entire experience and completely destroyed my confidence in the hygiene of this location. I definitely won't be doing this again. Hygiene should be taken much more seriously here.

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Googlerman . 2025-12-18

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Nice service, nice place, good food

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Dewcy . 2025-12-14

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Best KFC in Utrecht and very fast service

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Saifeddine Aouam . 2025-12-14

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They didn't even have burgers?!

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Ralf . 2025-12-13

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First time in my life a bad review, this is so bad

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Marcel Volle . 2025-12-11

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The food was good, but the service was a bit clumsy. Otherwise, everything was fine, and as you'd expect from a fast-food chain, it looked clean.

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John Doo . 2025-12-11

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Food is always very tasty and cheap

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Silvan Verwaijen . 2025-12-09

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Great food. Sometimes the food is cooked only moderately, but otherwise, it's always good.

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Davy . 2025-12-09

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You get old, dried-out chicken, and they ask if it's fresh. They say yes. Then you call, and they don't answer. It's a crappy place. This is the fifth time I've had dry, dark-brown, dried-out hot wings. It's a waste of money.

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Oguzhan Akz . 2025-12-08

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The shoes stick to the ground because of the dirt and soda spills. Why the neglect of cleanliness?

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Ghada Kaba . 2025-12-05

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I just went to KFC and, unfortunately, it was a huge disappointment. The bread on my burger was literally falling apart, the food was cold, and the hot wings were extremely dry. We also had an on-screen menu to ask for our food to be brought to our table, but we ended up having to pick it up ourselves. All in all, not a pleasant experience, and certainly not what you expect when dining out.

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erol kasmer . 2025-12-04

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A very long wait for a standard order, little atmosphere. No service. Mediocre, unfortunately.

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Tim Sneldera . 2025-12-04

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Simply delicious as it should be at KFC

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Sander Achterbergh . 2025-12-03

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Others are happy with it, I'm not a fan of this sort of thing. It would make a difference if there were people there whom I could understand.

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Maarten Groot . 2025-12-02

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After 3 times no salmonella is worth 5 stars

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Liam de Kogel . 2025-12-02

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Good quality and customer friendly

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Rajiv Hoeba . 2025-11-24

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Great, nice! Too bad Pep was there

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Janno B . 2025-11-22

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Bad! It started with the ordering kiosk: three of them weren't working, and there were a lot of people waiting. The food itself was good, but I had to go back to the counter twice because our order wasn't complete. We were sitting upstairs, so I ate all the calories before I could eat. The tables were dirty, the trash cans overflowing, the floor was sticky, and the restrooms were filthy and smelly. Yuck!!! Luckily, I didn't get sick from the food, but we'll never be back!

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Jolanda Nicolai . 2025-11-16

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The food was not cooked it took 3 and a half hours for a large fries 6 chicken wings and a large milkshake I got a small fries 2 chicken wings and a small milkshake banana it was super badly cooked and it was inedible so we went back but they only speak other languages ​​so definitely not recommended🤢🤮🤮🤢

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Alicia Da Silva . 2025-11-14

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Very large and tasty chicken legs! 🍗🤤 Rarely find such ones anywhere

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Inessa Arts . 2025-11-14

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What a disappointment, KFC! Worse than bad! Shame on you, "star chefs." The Fire Zinger Stacker was supposed to be something special, but after removing the wrapper, I was met with what looked like a failed experiment between a scrambled egg and a slushy pancake. The promised crispy chicken? Nowhere to be found. The crust had completely dissolved into a soggy, greasy mess that looked more like chunky vomit than a burger. I bravely tried to eat the chicken, but what a pathetic display of "craftsmanship" came out of that kitchen. The six fillet bites I'd bought with it were thankfully still somewhat manageable, but otherwise, this was a sorry sight. Looking back, the stuff must have been ready long ago—because I paid, and less than a minute later, the order was on the counter. That probably explains the state of this "fresh" burger. In short: KFC, this was no meal. This was a low point. I'm curious to hear your reaction.

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F. R. . 2025-11-12

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We got cold fries and a cold burger but the music was good

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LINDE FROMA . 2025-11-12

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We ordered a variety bucket and two zinger burger meals to go. To our surprise, it was ready within two minutes; when we got home (a short drive), everything was cold or lukewarm. I really don't mind pre-cooking, as I've often waited 20 minutes. But this is simply too much. I prefer to wait a little longer if it's freshly prepared and still warm/hot.

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Michael . 2025-11-11

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On the way home, I decided to get a bucket meal for two. With hot wings. The young man who took the order clearly didn't understand what he was doing, and it felt like this was his first day on the job. Instead of anyone helping him, he was on his own. No request for sauce or dip, just a man completely stuck on what to do. Meanwhile, the line behind us only grew longer, and everyone was getting impatient. I felt really sorry for him, especially when the female manager returned at one point and was visibly disinterested in her work/task. You'd expect the young man to be helped. I think they should look internally at how the staff is treated here, and especially how best to train someone. So, we continued our journey without sauce, the fries nice and warm (I'm used to colder ones at KFC) and the chicken well-seasoned. And the drinks, without asking, without ice.

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Ezzie van Midloo . 2025-11-06

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They closed the toilet with a chain !!!!!!! 🤯🤯🤯

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Spike Spike . 2025-11-03

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I have eaten here often and also ordered often, super tasty, good fries, delicious.

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Lena Verhoeven . 2025-11-02

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Always super friendly staff, even when it's busy, and the food is ready quickly!

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Sanne Posthouwer . 2025-11-02

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The stairs are sticky, the tables aren't clean, the fries are lukewarm, the burgers are lukewarm, and when you go to the counter to politely report that something is missing from your order, you're completely ignored. Staff are pushing you around, and the shift manager is also busy with a female colleague. It will be a very long time before we go back there.

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Luuk Van Drimmelen . 2025-11-01

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What a bunch of filthy toilets!

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kinder wagen . 2025-10-29

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1 negative point: No high chair available!

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Angel Orenzo . 2025-10-29

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The food was delicious and nice and hot. The chicken was crispy and freshly prepared. The staff was friendly, and the order came quickly. The restaurant looked clean and there was plenty of seating. Only the wait at the drive-through was a bit long.

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Henk Struisvogel . 2025-10-29

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A dirty thing, it stuck to the floor. The toilet was very dirty.

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trudy 64 . 2025-10-25

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Drive through. Wings Wednesday altijd top.

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Michiel H . 2025-10-23

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It is really the worst restaurant I have ever experienced – bad food, unfriendly staff and no hygiene.

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perse polis . 2025-10-17

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As far as international KFC'S go. This one is OK.

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Justin Wienand . 2025-10-17

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Love the food, quick service... Its fast food did not go inside. But love the food.

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Richard Jongerius . 2025-10-10

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Either closed too early or didn't serve enough food. Unfortunately, that happened again today. Better close this store or hire a good manager who can run this store operationally. The manager is working his ass off. What a poor KFC! Dear KFC, Today (Friday, October 3, 2025) at 12:50 AM, we drove from Amsterdam to KFC Haarrijn. We were hesitant to go to KFC Zuid Oost because we often arrive in Utrecht around closing time, and everything is sold out. Unfortunately, we couldn't go to KFC Zuid Oost because the exit to it was closed. My brother and I wanted to eat something small. Twister menu 365 for €5. We had exactly €10.40 in cash with us. When we arrived at the drive-through, we were greeted politely and greeted politely back. We then placed our order, and the employee told us there was no Twister. We found this very annoying, but we already knew that. Saying this now is actually quite bad for your business operations. I'm assuming you're out of some products around closing time, even in Amsterdam. The restaurant manager came over. Which I really doubt. Because this man didn't help us at all as a restaurant manager. He asked us to file a complaint directly with HR. I believe HR is responsible for personnel. I'm not one of your employees. But I did work for another large, permanent food company and was the restaurant manager there myself. I never sent my customers to HR or HQ (perhaps that's what he meant), but I had to resolve complaints on-site myself. Ultimately, the complaint also goes back to the restaurant manager. I assume. I just don't want this man to help me anymore. I want to take it a step further. A regional manager or district manager, because this so-called restaurant manager hasn't taken me seriously. To continue with my complaint. The Twister machine was broken. We asked him, "What can you give us instead of the Twister?" He told us to choose a different menu. We only had €10.40 to spend and wanted something different instead of the Twister. We weren't particularly hungry, after all. Just a bit peckish. We gave this lecturer numerous options. Unfortunately, he stuck to his guns, and we had to file a complaint. What I find disappointing is that something so easy was handled this way. I may understand that it's not systematically possible. But I can't help it being out of Twister. And how can it be out of Twister? According to the restaurant manager, it's made in a machine. According to him, that machine was broken. In my time as a restaurant manager, I often made products similar to Twister. This was just a tortilla wrap with tenders. I don't understand which machine you use. And I'd love to see how it's made for a day. By the way, I used to have to offer this to my customers. Anyway, I'm writing this quite annoyed. Because now I have no food, and my hunger hasn't been satisfied. I know the complaint will be returned to your restaurant, but I don't think this will solve the problem. We consistently run out of products around closing time. That's impossible. I don't want to tell you how to run your business, but I do want to be taken seriously as a customer. I'd like to hear how we're going to resolve this and how you're going to handle my complaint properly. I'll also share this on your social media, as I often don't get a response from you via email or website. I hope I've informed you sufficiently. Sincerely, Sherwin

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Sherwin Moekoet . 2025-10-04

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Never again will I go to this KFC. We had to wait an incredibly long time for our order. Then they sold out of part of our order. The fries were cold, and the chicken pieces fell apart. I couldn't even get a smile from the staff. We got angry when other people complained that theirs was taking so long.

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N . 2025-09-27

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The last few visits to this location have all been good. Fast and good food. Vastly improved.

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denny wild . 2025-09-18

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The food was very tasty and was hot and it was good chicken

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Demy Van der Meij . 2025-09-14

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Perfect! Teun was really helpful!

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bas vroemen . 2025-09-14

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It's KFC... that ordering machine was difficult and the floor was sticky. The chicken fillet bites were good. The fries were soggy.

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Nick Koot . 2025-09-14

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I have to say, I never have high expectations for KFC. But this one exceeded everything. The crispy chicken wasn't crispy. The fries weren't salted, and I was given the wrong Red Bull. If you want to eat somewhere before skydiving, go somewhere healthy. I briefly felt nauseous before I went indoor skydiving next door. Anyway, stay healthy.

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Joost ter Laak . 2025-09-14

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It's okay for a quick snack. When I was there, it was barely busy. My order was processed quickly. Too many staff. No greeting at the front counter when picking up. While the meal was being prepared, the staff looked at me suspiciously. Next time, I'll go to a different KFC. The floor at the front counter was littered with leftover food. With so many staff looking so sly, someone could have cleaned up.

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Kevin V. . 2025-09-12

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Trash bins aren't emptied. Tables aren't cleaned. The floor is a pigsty. The fries are lukewarm and tough. The idea is that the manager doesn't give a damn about the interior. KFC's management should be ashamed.

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André Van Langen . 2025-09-08

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Better milkshakes than McDonald's.

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Murat Özcan . 2025-09-07

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Super dirty restroom!!!! Tables filthy. Floor you could eat off. Trash can overflowing.

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Marco S . 2025-08-31

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Express service, but so what? We ordered a combo bucket, a leg, and fries. The food arrived cold and tasteless. Everything was boiled, not fried, the breading was pure flour, which was inedible, the spices were lacking, and everything was sterile. I'll also add that the tables were dirty, with trash on the floor, and the tables were sticky. I don't recommend it.

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katarzyna Szydłowska . 2025-08-30

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Worst KFC experience ever. The chicken was old and dry. I asked if I could add a burger for a euro with a deal. The employee said yes, but the receipt said €1.95.

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Tobias Lipschart . 2025-08-30

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On an industrial estate, a lot for little...

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Paul Versantvoort . 2025-08-27

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The staff was very unfriendly, and they didn't speak Dutch. The restaurant's entire problem lies with the staff.

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Jay . 2025-08-23

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Worst kfc experience we've ever had. Creepy employees. Rats literally everywhere. And the food was disgusting to say the least. Last time kfc for us since it always feels like a gamble.

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Joost Noorlander . 2025-08-23

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Have had better service than at this KFC

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Arie v/d Laarse . 2025-08-21

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I feel like every KFC is worse than the last. If you order an original piece these days, you might get a little meat, otherwise you're paying for a boneless, fried chicken.

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Dion Varossieau . 2025-08-21

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The banana milkshake wasn't on the menu, so I couldn't select it. They made a fuss about getting my money back. And then they prepared my order without anyone touching it, so it had already cooled down, and I waited a total of 16-17 minutes for nothing. A terrible experience.

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Micha van Zadelhoff . 2025-08-19

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What a disgusting place. They even bribe you to get free food if you give a five-star review. The toilets are also half-destroyed, with the soap dispenser clogged with junk. This place should be closed.

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Stephan R . 2025-08-19

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I paid €12,50 for 1 small burger, 1 small fries and a small banana milkshake. But they did not have banana and could only give me a vanilla. The food itself also wasn’t very tasty.

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Moos Koekenbier . 2025-08-18

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This is the second KFC location where both the food and service are appalling. The salad I ordered was truly awful: a handful of limp leaves with cold, tough (old?) chicken on top, as if it had been carelessly tossed in a bin. No care or freshness whatsoever. Before the coronavirus pandemic, it was clearly better here. Is there a new owner who doesn't care about quality?

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Karp Poralias . 2025-08-15

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Delicious food, delivered quickly Thanks, John Pork

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Jip Sangers . 2025-08-12

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Delicious food. Fast service. Perfect!

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ToXz Swallow . 2025-08-10

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I ordered 6 hot wings at the checkout. When I opened the box, I received 5 drumsticks and 1 wing. The chicken was too fatty; my fingers were covered in grease when I picked it up. They didn't even provide a straw with my drink. They didn't even provide napkins. And the corn on the cob wasn't good. I'm a huge KFC fan. The restrooms were also unkempt, and there was no soap in the men's room. Please avoid this place!

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Kevin Shabu . 2025-08-10

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Fantastic place to eat always friendly

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Mozhgan Hashemi . 2025-08-10

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I ordered through the order screen, but the wrap was missing, so I checked with a staff member and it was indeed out. Then I ordered a salad and the rest of the order. After a while, it turned out the salad was gone as well. I finally asked for a refund. Initially, I didn't get enough. If it was completely full, I understand that's sometimes difficult, but it was very quiet. The food was hot, though. Hence, no 1 or 2 stars.

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Jeroen Veldman . 2025-08-10

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I'd happily drive out of my way for a Zinger Burger. I did this one too, but they're closed. On Friday nights, the Drive is open until 2:00 AM, according to the website. Not so... very nice (1:05 AM).

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Nicole Buijs . 2025-08-09

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Cozy atmosphere and fast service, hot food and tasty too

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abdala balek! . 2025-08-08

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It was very tasty and good service!

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Susette Gerrits . 2025-08-08

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We tried ordering at three different kiosks, but all the screens displayed a malfunction and told us to order at the counter. We waited at the counter, but there was no staff present. When someone finally showed up, we were ignored and unhelped. So we left without eating and went elsewhere. Zero service and zero experience.

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Danielle Wassink . 2025-08-05

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This KFC location has a huge staffing problem; they don't even call out your order number when it's ready! You just have to ask, and they'll just say, "Yes, look at the screen." Unbelievable! And oh yeah, the burgers are also poorly topped. I've ordered a Zinger burger or an original filet burger several times; your first three bites are just bread and sauce, and then suddenly a huge hunk of chicken appears in your last few bites... This could really be better. I thought that was what fast food was so good at (it wasn't).

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Ramon . 2025-08-03

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Food was bad and ice cold never again for my wat and fluttent

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henny bos . 2025-08-02

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Great company with delicious chicken Always friendly service

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tom brouwer . 2025-08-02

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Pleasantly surprised by the great atmosphere and fast service! Within 3 minutes, our order was complete and freshly prepared! We had a delicious meal.

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alexandra harteveld . 2025-08-02

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I always go there, the food is delicious but sometimes the staff is not polite.

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Hikmet Yılmaz . 2025-07-30

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The food was rubbish and not well cooked, fries were cold and soggy, staff looked at it but did not take the order

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Sharona Epker . 2025-07-29

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A shouty team that speaks Arabic when you try to order! Busy with everything but work.

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Adnane Moussaoui . 2025-07-27

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Went smoothly. Plenty of seating. Only the food could have been a bit warmer.

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Mehmet Turkmenoglu . 2025-07-27

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The food was reasonably good, but the chicken was cold and very greasy… it's what you'd expect from KFC. I've never been pleasantly surprised there; it's always been disappointing.

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Max Mosterd . 2025-07-26

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Almost more bad reviews than good ones, and doesn't that make any sense? With something as simple as reheating junk food, it must be a hobby to let bad staff serve you poorly. I went into a KFC for the first time in my life and quickly left because it already looked disgusting. Saves me another poisoning from ingredients that are worth more than honest food.

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Jenny Kamstra . 2025-07-26

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Wraps haven't been available for order at this location for over four months. Get your shit together, man.

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Randy . 2025-07-24

MEER OPMERKINGEN IN Google

Very nice location. Dirty place, though: the floor was covered in fries and the tables hadn't been cleaned. The staff was very disinterested. No highchairs. Plus, you have to carry your own food upstairs, and there's no way to have the staff bring it to you. While there is an option when ordering to have your food brought to the table.

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Stacy Yano . 2025-07-22

MEER OPMERKINGEN IN Google

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